HOTEL DE L'EUROPE - Rouen

We arrived after midnight and left fairly early the next day but the staff were helpful - even when we woke them up - at getting up settled. Would have been easier if they had a call button right at the hotel as we had to find a phone (no cell with us) and someone who spoke English but doubt too many people arrive this late and have this problem. Room was clean and comfortable and breakfast (an extra cost but convenient for us) was very complete including eggs (cook your own to order) , fruit, pastries and drinks. The staff gave us directions to nearby cathedral and farmers market - the only sites we had time for and both VERY convenient to the hotel.

The stay ws very pleasant. Unfortunately we came late and got up late so we could not enjoy the spa - our fault. The hotel is very pleasant, surrounding is beautiful and staff were very friendly and helpful.

We arrived slightly later than planned because our GPS took us all over the countryside..a much faster route was available we found out the next day. We received a very friendly greeting even though we were so late and even were able to have a midnight snack delivered to our room with a couple of beers. It was very pleasant to awaken to birds chirping and we had a close-up view as a couple hopped along the top of the gutter outside our window. We received a couple if suggestions for touring nice sights and were on the road for the day. Upon our return about 9pm, we had coffee and ice delivered to our room for a late night beverage. The château is everything I had ever thought one should be including the location. It is off the beaten path but then then that added to the lovely experience!

Staff were friendly and helpful. Rooms more than adequate. We arrived on a Sunday and, understandably, the evening menu was limited; nevertheless the meal was excellent with adequate choices. Scenic in its own right and convenient to Giverny, well worth a stop.

Rooms on third floor; had to carry luggage up and down, no lifts. Room was small, especially the shower, but comfortable and clean. Nice bedding. Neighborhood so quiet we were able to open our window and listen to the rain during the night. Walking distance to everything we wanted to see in Rouen. Overall, nice place.