"Easy to get to from QEW"
Hotel was to high standards but, we were up on the 4th floor and had small children running around at midnight in the hallway. Where were the parents?Genuine Hotels.com guest review
"Easy QEW access"
Great hotel, bed was awesome. Only drawback was people holding full volume conversations in the hallway at 7 am, instead of in their room. Had to tell them of their rudeness.Genuine Hotels.com guest review
"Nice hotel close to main highway"
The hotel staff was very welcoming and friendly, everything was always clean.Genuine Expedia guest review
One night stay made all the better with friendly staff and clean rooms.Genuine Expedia guest review
"Nice hotel on the outskirts of Toronto"
This hotel had everything but a great location for our purposes. It has a great staff that promptly, courteously and efficiently handled a couple of hiccups that befell us during our stay. The rooms were spacious comfortable and spotlessly clean.Genuine Expedia guest review
"Avoid this hotel if you are a light sleeper"
It's an okay hotel for few nights of stay, in a nice and convenient neighbourhood; BUT won't be my first choice in this neighbourhood. This hotel has very thin walls, so avoid it if you are a light sleeper. We flew in from the west coast with 3 hours behind, so arrived late at night. In the morning, we were woken up by noises from adjacent rooms and […] by the hallway, but chose to put up with the noise. When we got back late after a wedding, past midnight on a Friday, we got scolded rudely by the “Night Manager” for watching TV and chatting in the room. It’s acceptable for the staff to friendly remind hotel guest on noise level, but not in a manner lacking professionalism and hospitality. They were also passing the blames on the hotel guests instead of on their own older structure. Read moreGenuine Hotels.com guest review
This a very nice hotel, newly renovated and remodeled so it's hip and modern. The lobby is really cool and they always have complimentary coffee and tea out. The rooms are nice and spacious. Housekeeping didn't do a good job cleaning up though- I have two kids and there were done crumbs on the carpet which I'd normally vacuum except I'm at a hotel. […] Housekeeping did not. I also paid for the breakfast buffet but the food was awful. The eggs were dry and there was no selection available. I don't eat sweets and desserts for breakfast and everything ekse was that: breads, crossaints, Danishes, sugary yogurts etc. for a hotel going for a fresh look they should offer better fruits and veggies and healthy options for breakfast. That was the only negative I had. The hotel and rooms themselves were great. Read moreGenuine Hotels.com guest review
I will use this hotel in the futureGenuine Hotels.com guest review
"A Great Place to Stay."
The front desk staff was quick and courteous with check-in. The didn't try to up-sell me on a bunch of amenities I didn't need, but made me aware of their existence and that all I need do was ask. The room had a fridge and a microwave that were both in working order AND were extremely clean. The indoor pool was kept clean (this is my impressed face). […] As a former swimming pool professional with national certification, I am wary of hotel pools, but this one was kept in great condition. Read moreGenuine Expedia guest review
"comfortable and spacious rooms"
the heating was not working in the lobby but the rooms were comfortableGenuine Expedia guest review
Great staff, very friendly and room was cosy and clean.Genuine Expedia guest review
"Nice hotel with NO Wifi"
Rooms were clean and staff was very nice. If looking to use wifi for whatever, look elsewhere. They do provide with one which disconnects every few minutes and login requires to go through 2/3 screens every time. If you ask the staff they give you a 800 number of a att support. In short it's useless. I personally will not stay there again because of […] this alone. There were also some guests in a room which were too loud. Read moreGenuine Expedia guest review
"New, clean, reasonably priced"
We just stayed at the Hilton Garden Inn in Oakville. Rented 2 rooms: a suite and a room with 2 queens. The hotel seems to be almost brand new with a nice lobby, pool and jacuzzi. I thought the rooms were very clean, comfortable beds, clean bathrooms with Neutrogena toiletries. Very happy with the overall experience. Again, the beds were very comfortable […] (I am a light sleeper) with nice white duvets and good mattresses. Would stay here again. By the way, we had an ice storm during the night of our stay and just to compensate for our inconvenience (even though it wasn't their fault) the staff allowed us full menu breakfast at no charge. Read moreGenuine Expedia guest review
"Nice and clean."
Superb experience. Very convenient , clean, comfortable.Genuine Expedia guest review
"Very helpful staff"
Staff v. Helpful when I broke my shoe. Shuttle driver took me to close by store to find replacement shoes as I did not hv transport. Breakfast staff v. Friendly.Genuine Hotels.com guest review
"Great Experience - Excellent Reception."
I definitely recommend staying at this place, staff was very nice and manager comes out and greets you. Only thing we would have wished for was the breakfast as it is not complimentary - but it was made clear when I checked-in, hence no surprises or complaints. Overall it was great experience staying at this hotel.Genuine Hotels.com guest review
The bathtub was not draining while showering and there was no coffee filter to make coffee in the morning while getting ready.Genuine Hotels.com guest review
"Clean, comfortable, isolated"
We were on a long trip and spent one night here. The hotel was clean, staff was polite, and the room was fine. There were not really any options to walk nearby for dinner, so that was a small minus for us. Also in the morning the fire alarm went off for a few minutes. The staff never mentioned it or apologized for the inconvenience at any time. It didn't […] ruin the experience, but the staff could have communicated better. Otherwise, our one night there was just fine. Read moreGenuine Hotels.com guest review
"Excellent Value, great location and price"
close to university where my daughter was performing, easy to get to, lots of food choices nearby. facilities were excellent, clean and comfortable as to be expected. highly recommend for anyone.Genuine Expedia guest review
"Convenient and clean"
Room is clean, location is convenient.Genuine Hotels.com guest review
"clean and convenient."
Clean and convenient. Mgrs reception on Wednesdays.Genuine Expedia guest review
Very much to my surprise it was a very nice place. I would definitely recommend it to my family and friends.Genuine Hotels.com guest review
Free parking and Internet are great for this area. Huge rooms, nice staff. Beds were fairly hard, which was the only slightly negative thing. The building is a bit of a drive from things, but had a plaza nearby with restaurants, Timmies etc if you wanted alternatives. Very clean everywhere!Genuine Hotels.com guest review
"Would definitely stay there again"
The staff was extremely helpful and nice.Genuine Hotels.com guest review
"Please fix the fan in bathroom."
Only compliant I have is no fan in bathroom. Same problem in Markham, ON hilton garden inn.Genuine Expedia guest review
"A little expensive for what you get"
Comfortable beds. Overall, perfectly nice hotel but nothing really to recommend for the higher price compared to other hotels in the area.Genuine Hotels.com guest review
"Best experience !"
Best hotel experience by far. My boyfriend and I stayed one night but we enjoyed every minute of the stay.The American Grill breakfast rocks and is way better than the usual breakfast at hotels. Paid 10 dollars for the breakfast when we checked in and we do not regret paying since the food was way beyond our expectation. The staff is awesome! Thanks […] Hilton!! Read moreGenuine Hotels.com guest review
Enjoyed very much our stay in the hotel. The Manager and front desk personnel were friendly and accomodated our need of room close to the elevator. The Jacuzzi, however, was broken in the day we were going to use it. Maintenance personnel couldn't fix it that day.Genuine Hotels.com guest review
thank u so much for the good serviceGenuine Hotels.com guest review
"Not too shabby."
The only gripe I had about my stay is that there were no bath towels when we walked in and the only trash bin available was in the bathroom so if I wanted to throw something out while someone was using the bathroom, I had to wait till that person left for me to throw something in the trash. Other than that, my stay wasn't bad at all.Genuine Expedia guest review
"Convenient on our trip route."
We were only there about 10 hours so can't say a lot about the facility.Genuine Hotels.com guest review
"check in issue"
The hotel is clean, well appointed and convenient, but their front desk staff could use some client services training.Genuine Hotels.com guest review
"Quiet but close to main highways and entertainment"
The refrigerator was noisy. The cups provided in the bathroom and for coffee were paper...real mugs or glass would have been nicer. Pity they didn't tell us that we had to turn the refrigerator ON when we checked in.Genuine Hotels.com guest review
The staff was very kind. We were visiting for my grandfather's funeral. We came early because the kids were tired from the drive. They rearranged so that we could check in early and included breakfast as a compassionate bonus. We stayed three nights and the staff was always great.Genuine Hotels.com guest review
I booked a room online that was a smoking room but when i went there i found out its a smoke free hotel. Please change your ads so people are not dissapointed like i was.Genuine Hotels.com guest review
"Loved every second of it"
The hotel staff were friendly and helpful. There was a lovely beverage station that was left available to guests at all hours that included coffee, tea, and infused water at no additional charge. I was able to arrange a complimentary shuttle to take me through Oakville AND my room and the amenities were clean and comfortable. I would recommend this […] hotel to anyone who is traveling through Oakville Read moreGenuine Hotels.com guest review
"Beautiful hotel close to HWY"
Wonderful stay! My husband and I wanted a weekend away without our kids and chose to stay here. The price was right, we were close enough to the GO station to head into Toronto for the day. The bed was incredibly comfortable. I can't remember the last time I slept straight through from 11:30 pm until 7:30 am. The pool was fabulous, the room was updated […] with beautiful white linens. The staff was very accommodating. Our only complaint was that the phone next to our bed looked like it had a tiny bit of blood or dried ketchup on it. We mentioned it as we were leaving for dinner, came back and it was all cleaned up. The breakfast is not included but that was fine, we decided to hit up a Cora's on Saturday morning anyways. We would definitely stay here again. Read moreGenuine Expedia guest review
"Great hotel close to hwy and easy to find"
Good experience pleasant people working at front desk who were very helpfulGenuine Expedia guest review
"Not a choice I'd make again"
Check in was a nightmare (partially my fault) when we got ro the room it was well cleaned but appliances in the room were inoperable... requested fixed ...never done.Genuine Expedia guest review
People down the hall very noisy at 2:30 in the morning, breakfast was not very goodGenuine Expedia guest review
Had a great experience at this hotel. Staff was friendly, and the rooms were very clean. Would definitely recommend this hotel!Genuine Expedia guest review
Check in was expedient. Found it odd that I couldn't get a copy of my invoice because I had booked through Expedia???Genuine Expedia guest review
"OK but never again"
I Was Not impressed. We had booked a king room and was downgraded to a 2 queen room for the same price. the explanation was that there was no King available. As a Sorry They offered a breakfast that was already included in the booking. We did not eat the Breakfast. Overall we pay way to much for what we got.,Genuine Hotels.com guest review
We were a group of 10 people. The accommodations were perfect for our needsGenuine Hotels.com guest review
Really liked staying at this hotel, have stayed here before and the staff are top notch! Very attentive staff! you can have a fantastic breakfast in their dining room. Would have no qualms about staying here again and would gladly recommend this hotel to anyone. The only thing I have a problem with is the beds, I'm used to a pillow top and didn't find […] these beds very comfortable. That being said , I have slept in worse beds at hotels, it wouldn't stop me from staying here again. The service and amenities make up for a not so restful sleep. The staff are stellar!! Read moreGenuine Hotels.com guest review
"Very Pleasant Experience"
The location is near GO Train stations, within easy reach of several good restaurants and easy access off a main highway. Recent renovations make this facility clean, bright and comfortable. The Standard King room we had was spacious and well equipped. In our mind, it is definitely a good value. The in-house restaurant gives the appearance of being […] a breakfast nook only, but we enjoyed one breakfast and one evening meal there. Both were surprisingly good and we would eat there again on future trips. We had recently been looking for another stopping place for our trips to Toronto area and will definitely make this our destination of choice in the future. We have already recommended it to friends and family members. Read moreGenuine Hotels.com guest review
"Excellent facility; it is now our new 'go to' hote"
Wonderful!!!Genuine Hotels.com guest review
"One night stay"
We checked in a ground floor room. As soon as we flushed the toilet the water came out in the bathtub . We requested to change a room in upper floor and the staff was nice to accommodate . Though the carpet is smeally and seems never cleaned of changes for ages . The heat ac in th room was fluctuating every one minute which made our night sleep distributed […] . In overall the hotel can be rated two stars for best. Read moreGenuine Hotels.com guest review
Just two things, not a single bottle of water in the room for us and a Keurig machine with again no complimentry coffee? What's the point of even providing the machine, cream and sugar and cups? Ended up drinking tap water when I needed a drink in the middle of the night. For the price I payed for a jacuzzi suite you would think a bottle of complimentry […] water wouldn't be asking too much. Read moreGenuine Expedia guest review
"Great price for an overnight stay."
Hotel is clean. Staff is courteous.Genuine Hotels.com guest review
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