The reception was very friendly, helped us with all our queries with a smile :)Genuine Hotels.com guest review
"Very nice a lovely 4 star experience"
Nice location friendly, dont forget you pay city tax I booked a room and had to pay 4 euros to the manager ☺Genuine Expedia guest review
"Great hotel location"
Competitive price for hotel **** and strategically located in the city centre of FlorenceGenuine Hotels.com guest review
"Lovely hotel perfectly sited"
This was a perfectly sited hotel nestling between the Duomo and Accademia. The rooms were spotless and the staff exceptionally helpful and friendly and full of useful recommendations.Genuine Expedia guest review
"Nice Hotel Close to Everything"
Small old rooms but friendly staff and great location. Rooftop restaurant is great.Genuine Expedia guest review
The staff including the owner were very helpfull. The breakfast was ok. I see no reason for charging for the WIFI in our modern time even if the hotel has to pay for it, I will expect it to be a free service. Apart from that we enjoyed our stay and the location is greatGenuine Hotels.com guest review
Stayed for 2 nights recently. Very centrally located which isn't necessarily great because things like coffee etc are more expensive because there's so many tourists. The only fault I can find with the hotel is charging for Wifi and extortionate prices at that!!!! 5E for one hour or 10E for 24 hours!!!!! Who charges for Wifi these days Hotel California???? […] We were able to get free Wifi in restaurants and bars in Florence. Read moreGenuine Hotels.com guest review
A short walk from the Doumo and the heart of Florence. Parking right next door but beware ZTL when driving in. Do not trust your GPS. Rooms were clean and hotel was a little dated but still good.Genuine Hotels.com guest review
The hotel is fine. Totally adequate. But nothing above or beyond. You have to pay for internet (we stayed at 3 hotels in Italy and this is the only one that charged for internet. And it is 10 euros a day!!). Our TV did not work. We eventually got a new remote but all the channels were fuzzy. The rooms were really hot and we couldn't adjust our temperature […] (well, it never got any cooler) so we had to sleep with our patio door open. The breakfast was fine - lots of fruit. The "American" coffee is terrible, but the European expresso machine makes great coffee. The 3rd floor bar is pretty lonely and randomly expensive. The menu says one price and then the bill says something else. But overall, the place is totally fine. The woman at the front desk (who works like 24/7) is very helpful. And the breakfast room staff is prompt and friendly. The hotel is exactly what I expected. Read moreGenuine Expedia guest review
"Comfy beds, horrible service"
Rooms are good and beds are comfy, but service is horrible. My talk at the reception desk: I am saying: We use two rooms. I was waiting in one room when other family members were at a walk. I checked: our second room was locked. Then I checked again: our second room was unlocked, and Indian-looking person without a badge was silently running away of […] our door. I am warning a receptionist on this fact. Receptionist: It is normal, maybe this Indian works here. I am asking: Why he run away silently and left our door unlocked? Can you check cameras records? Receptionist: It is normal. Maybe he speaks only Indian, not English ( :) ) Maybe he wanted to check if the room is still occupied or not. I reply: But why he left the door unlocked? My conclusion: the service is horrible, and this makes the hotel unsafe. Read moreGenuine Hotels.com guest review
"Excellent position, close to the Duomo."
While our stay was generally ok, it's time modern hotels stopped charging for Wi-fi. 5 euro an hour is robbery. Also, an information sheet advising usage of the heating, which TV channels are best for, say, English, or others, and that the safe required a key, with deposit. Just on that these days a security code gives a better feel of safety. The breakfast […] was just ok, some egg concoction with heaps of salt seemed to be the "cooked" part of the arrangement on all three days, on the Sunday the croissants were stale, but the cereals, fruit etc was fine. The dining hall should have a dividing door between it and the corridor to the closest room (ours), as it was noisy while mealtimes were happening (Room 110). Read moreGenuine Expedia guest review
"Okay in a Pinch"
We booked into Hotel California with very little notice. The hotel is close to a lot of the sites and restaurants. The breakfast buffet was very limited. Seemed to be out of most things causing us to eat items as/or if they became available. We had to pay for Internet, and even after paying, only two devices could access it which was definitely a cause […] for turmoil amongst the kids. The bathroom was very dated with a tub that had a shower hose, however, you could not stand while using it. It got the job done but not in the greatest of fashions or comfort. The door/window to the patio could not be closed all the way allowing for a lot of mosquitos to invade overnight which resulted in a lot of bites by morning. All in all, the stay was okay and we were there for only two nights. Read moreGenuine Expedia guest review
"Overnight before departure fight"
Great staff, fabulous location, surprisingly quiet (despite busy on-street location) and very good price. However, listing on hotel.com website featured a "FREE airport shuttle". Staff seemed confused when I asked about it. Turns out that a guest is free to walk back to the train station (Firenze, SNM main) and take the shuttle bus to the airport. However […] I had to be at the airport by 5am (still dark at that hour so I opted for the 30Euro taxi ride). That's my only complaint, otherwise the hotel is a fabulous value! Read moreGenuine Hotels.com guest review
"Perfect location. Duomo, Galleria (real David)..."
We had picked it because of location (1 km from train station, few steps from Duomo and from Galleria dell'Accademia - where the real David statue is now indoors). Our room was quiet (many complaints are about noise, but we must have had the quiet room) and came with a tiny balcony overlooking the inner courtyard (it may be the only room with that). […] The street itself is very busy with tourists in large groups (to and from Duomo to Galleria); this may explain some noise for front rooms. Nice buffet breakfast (scrambled eggs, guancale - which replaces bacon - different croissants and breads, cereal, fruits, jams...) and a nice machine that makes all kinds of coffees (you can have tons of cappuccino if that is your drug of choice). There is a rooftop bar and restaurant which others have said is very good (but we did not go). One minor problem: toilet bowl was high (toes barely touch the floor when sitting) and so is threshold to enter bathtub. Staff understands English and French (and Spanish and Russian, I think), and if you ignore their minor accent when they speak to you, they will tolerate yours when you practice your Italian on them (they are extremely curteous and helpful). Our major negative note goes to Expedia itself, whose web engine kept confusing this Hotel California with the same-name hotel in Rome (about which we know nothing). The Hotel California in Florence is... in Florence; therefore, it is surrounded by fantastic restaurants Read moreGenuine Expedia guest review
"Convenient central location"
Excellent hotel for early morning starts to lessen queue time for Cathedral, Galleries etc. Basic breakfast incl. Last minute booked room was adequate for our short stay. Nice roof top with view of Cathedral Dome. Quiet location. About 15 min easy walk from train/bus stations along lovely, cobbled, streets, you'll need backpack or easy to pull cases! […] Lots to see so allow at least 4 days as would recommend early starts if you haven't paid extra to bypass queues. Cathedral is free so get there at least 30 mins before it opens. Explore side streets for little galleries & eating places. Read moreGenuine Expedia guest review
"Good location, lovely roof top bar"
Despite assistance of the helpful staff the air conditioning failed to cool my room and hence a poor nights sleep. The room was spartan, though with an excellent TV. The hotel location was excellent and the roof top bar was lovely overlooking the Duomo. I would not recommend other than for an overnight stay. We also stayed at the Monna Lisa, a much […] superior hotel in almost all respects for a similar rate and perhaps that set the standard. Read moreGenuine Expedia guest review
You can't ask for a better location. The hotel is in walking distance of all major attractions. The rooms are typical European rooms. The floors were a little dusty and could use a good mopping. But there were no bugs. The beds were a little hard and could use another blanket besides the bedspread. And the sheets were a little rough and made a lot of […] noise when you moved. The breakfast was good with alot of variety. The biggest complaint was the grumpy man at the reception desk. He needs to be friendlier to his guest. A smile would go a long way in making his guest feel welcomed. Read moreGenuine Hotels.com guest review
"The best value for money"
Very high quality hotel for the price. Good quality rooms, nice bathroom, balcony, well presented hotel, great bar outside overlooking the duomo. Breakfast includes with a lot of choice. Just a remarkable deal- such good value. LOCATION!!! So central - just brilliant. Next to David and the Duomo. The critique- such minor things......hard bed, lack […] of privacy on balcony, no stock in minibar. Read moreGenuine Expedia guest review
We were a family of 4, including 2 children and we enjoyed everything about this hotel, the breakfast was very satisfactory as well.Genuine Expedia guest review
Good hotel,don't pay for brea,last,Internet service terrible Great locationGenuine Expedia guest review
Tiny room, hotel impossible to find (no such address--go to Rio Hotel & enter tiny alley to your right). Staff nice, helpful, breakfast pretty minimal ( fruit cocktail? Really?) next time we will stay off island in Lido--many others had similar exp w their hotels.Genuine Hotels.com guest review
"4 star seem to be a little too much for it!!"
If you are looking for luxury and comfort, it is just okay!! the location is perfect, in less than 10 minutes you can catch anything a tourist needs; train station, city sightseeing busses, museums and landmarks, anything you can imagine, very convenient. However the beds, sheets, towels, hallways do not offer ultimate comfort and impression. Our room […] was facing the street and it was too noisy as people were walking, talking and laughing too laud all night. There is a parking just under the building which was so convenient, charged 28 euros per night but it was well worth it. Breakfasts were simple but okay. I think if we had one of the inside rooms, I would have rated my overall experience 1 level higher. FYI, I travelled with my wife and our 16 year old daughter. Great dining places around!! Read moreGenuine Expedia guest review
We enjoyed our small balcony with its overwhelming view of the 'Dome'. Breakfast was simple but adequate. Staff were accommodating and helpful. We were concerned by a 'walk up' (elevator also) but the hotel is expansive with many places to gather and a terrance bar that we unfortunately didn't have an opportunity to experience. Everything in Florence […] was a reasonable walk with plenty of restaurants a walk away. The leather shop across the street was a find. Cost was very reasonable and we kept extending our stay for day trips away. Read moreGenuine Expedia guest review
"OK stay in Florence"
The rooms and Hotel were fine. Descent value for the money. The Breakfast was a little weak with bread and croissants that were not fresh. Overall, it was an OK experience. Beautiful bar/restaurant on the terrace with a great view. I would probably stay there again.Genuine Hotels.com guest review
"Great location to Dumo and museums"
the shower was EXTREMELY SMALL and the door was broken and it is 10 euro for wifi for 24 hours. very expensive internet considering it's a 4 star hotelGenuine Hotels.com guest review
"Excellent location! Very central"
Not quite what I'd expect from a 4 star hotel. The room (no 2) was small - no fridge or tea/coffee facilities and the double bed was two singles pushed together. However, the worst thing was the noise from outside at around 2am plus late/early arrives by other guests trundling wheeled cases along the tiled corridor outside which was next to main lobby. […] That said, I enjoyed the stay. Read moreGenuine Hotels.com guest review
"Less than satisfying"
The room was more than sufficient, but the service should be brought into the 21st century. They did everything they could to discourage the use of a credit card. The internet cost was 10 Euros per day and they wouldn't accept a credit card for it and to make matters worse the strength of the signal was sketchy. When I checked out I had a bar bill that […] initially they were not going to accept a card for because it was just under 20 Euro. When I told them I did not have enough cash to cover the charge they accepted the card. Not a friendly staff. Read moreGenuine Hotels.com guest review
Nice, clean, well situated. Would recommend for short staysGenuine Hotels.com guest review
I loved hotel california and would definitely stay there again. The only complaint I have is that the bed is hard as a rock which made sleeping difficult. I was prepared for this though because I had read other reviews that said the same thing. If they invested in new beds, this hotel would be perfect. The location is awesome. The street is not too […] busy unlike some other hotels I walked by that are right in the Duomo. There are great restaurants right near the hotel, just a minute walk away. If you dont want to go out to dinner, the hotel restaurant is great. The food and service was great and the view was amazing. If you dont want to pay too much and dont mind a hard bed, this hotel is absolutely perfect. Read moreGenuine Hotels.com guest review
Hotel is very close to everything, but getting there by car is a challenge because of the narrow streets and walking zones you have to drive through. Staff is very friendly and helpful. Breakfast buffet was very good. We got a room with private balcony which was very nice.Genuine Hotels.com guest review
"Decisamente 4 Stelle in tutti gli aspetti"
Efficenza, pulizia in generale e gradevole soggiorno in un edificio ben conser-vato con reminiscenze neoclassiche di buon gusto fiorentino. Funzionamento idrico-igienico e riscaldamento impeccabili. Personale servizievole e di ottima disponibilità. La opzione-colazione di gran varietà e abbondanza.Genuine Hotels.com guest review
"Unico pregio la posizione"
Nonostante la struttura risulti gradevole, ho riscontrato diversi difetti che non sono consoni ad un 4 stelle. Innanzitutto il bagno minuscolo (si potrebbe dire un piccolo ripostiglio), con piastrelle e porta d'accesso sporche. Bidet quasi inutilizzabile causa mancanza di spazio. Il letto non aveva neppure il coprimaterasso. Le coperte aggiuntive erano […] impolverate e sporche. Per finire la colazione: uova strapazzate immangiabili, cornetti crudi, nessun frutto, caffé con macchinetta automatica del tutto rivedibile. Insomma, l'unico pregio è la posizione centrale e la vista sulla cupola del duomo dalla camera. A dispetto della centralità non si sentono rumori ed il riposo è assicurato. Read moreGenuine Expedia guest review
"Nicest hotel I ever stayed in Florence inner city!"
Nice hotel with friendly staff.Genuine Hotels.com guest review
"Hôtel dans le centre de Florence"
très bon accueil et cadre très agréable. Les chambres sont assez spacieuses et confortables bien que les lits composés de 2 matelas qui ont tendance à se séparer dans la nuit soit assez désagréables. On regrette le matelas unique en 140. La propreté est parfaite et les sanitaires très bien bien que le tuyau de douche soit ridiculement court. Nous avons […] dans l'ensemble été satisfaits de l'hôtellerie. Read moreGenuine Expedia guest review
"Rapporto qualità prezzo imbattibile"
Ottimo hotel vicino al duomo. Bello ed economico.Genuine Expedia guest review
"Central, comfortable and courteous"
A charming small hotel, extremely central yet quiet, very attentive staffGenuine Hotels.com guest review
朝食がひどい 立地は素晴らしい スタッフは親切 WIFIは有料 バスタブはひどい アメニティはまあまあGenuine Expedia guest review
"Gute Lage ."
Preis Leistung stimmt , sehr gute Lage . Alle Sehenswürdigkeiten zu Fuß zu erreichen . Zimmer aber sehr hellhörig.Genuine Expedia guest review
"Ambienti eleganti e curati in un palazzo storico."
L'Hotel California si trova in un bel palazzo storico al centro di Firenze con terrazza-bar con vista sulla Cupola del Brunelleschi! Ambiente curato e pulito, qualche arredo un po' datato. Personale molto gentile e disponibile. Un po' strette le salette della colazione.Genuine Expedia guest review
"Ótima localização e visual"
Hotel muito bem localizado! Atendentes simpáticos e prontos a atender e entender ! Quarto super confortável . Cama espaçosa e lençóis limpissimos! O café da manhã poderia ser num local maior e um pouco melhor. Mas o hotel vale a pena pela vista ao entardecer que se tem do Duomo de Firenze! E tomar um drink no terraço revigora ! Parabéns a todos do […] hotel. Read moreGenuine Hotels.com guest review
두오모에서 걸어서 3분이면 충분하고 역까지는 걸어서 15분정도면 충분합니다. 번화가와 조금 떨어져 있지만 밤에도 많은 사람들이 걸어다니는 길이라 안전에 문제는 없습니다. 프론트도 친절하고 식사도 평이하지만 괜찮았습니다.Genuine Hotels.com guest review
Buen hotel, las habitaciones son sencillas pero muy limpio el hotel, el servicio es muy bueno, y lo mejor es la ubicación, a 1 cuadra del museo donde esta El David y a 1 cuadra del Duomo.Genuine Hotels.com guest review
"Ottima location, migliorabili i servizi"
Soggiorno con 2 bimbe, preso camera quadrupla. Centralissimo fra il duomo e la galleria dell'accademia. Personale gentilissimo. Camera e bagno pulitissimi. Non gradevole all'ingresso cumuli di lenzuola sporche e valigie accatastate ai lati della hall. Nel complesso un buon rapporto qualità/prezzo.Genuine Expedia guest review
L' hotel e' bellissimo! Le stanze ampie ed arredate con eleganza; il personale gentile e disponibile. E poi è a due prassi dal duomo. Firenze è sempre Firenze ed in più all' hotel California è stato un sogno!Genuine Hotels.com guest review
"Bien ubicado, buen desayuno"
Hotel normal, buena relacion precio calidad. Necesitaria una cafetera o calentador de agua en el cuarto.Genuine Hotels.com guest review
"Top Hotel gleich neben dem Dom"
Wir waren absolut zufrieden! Das Hotel liegt direkt neben dem Dom in Florenz und somit super zentral! Das Frühstück war ok. Können wir nur weiter empfehlen.Genuine Expedia guest review
"hotel al centro di Firenze"
Albergo molto comodo per la distanza dai principali siti di interesse della citta'Genuine Expedia guest review
Très bon hotel agréable et bien placéGenuine Hotels.com guest review
Bodde der en natt. Fin beliggenhet i sentrum. Parkering som nærmeste nabo (mot avgift). Langt fra et luksushotell, men det gjør jobben. Lite å utsette rett og slett. Par rundt 40 år.Genuine Hotels.com guest review
Fantastisk beliggenhed lige i centrum. Morgenmaden var ikke god.Hotellet svarer ikke til 4 stjerner. Vi var i bil, lidt svært at køre til, men der parkering ved siden af hotellet som er noget dyr. Vær opmærksom på at bilen oftest bliver kørt ud af centrum så man kan ikke lige få sine ting i bilen hvis man har glemt noget.Genuine Hotels.com guest review
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