"Comfy beds, horrible service"
Rooms are good and beds are comfy, but service is horrible. My talk at the reception desk: I am saying: We use two rooms. I was waiting in one room when other family members were at a walk. I checked: our second room was locked. Then I checked again: our second room was unlocked, and Indian-looking person without a badge was silently running away of […] our door. I am warning a receptionist on this fact. Receptionist: It is normal, maybe this Indian works here. I am asking: Why he run away silently and left our door unlocked? Can you check cameras records? Receptionist: It is normal. Maybe he speaks only Indian, not English ( :) ) Maybe he wanted to check if the room is still occupied or not. I reply: But why he left the door unlocked? My conclusion: the service is horrible, and this makes the hotel unsafe. Read moreGenuine Hotels.com guest review
"Excellent position, close to the Duomo."
While our stay was generally ok, it's time modern hotels stopped charging for Wi-fi. 5 euro an hour is robbery. Also, an information sheet advising usage of the heating, which TV channels are best for, say, English, or others, and that the safe required a key, with deposit. Just on that these days a security code gives a better feel of safety. The breakfast […] was just ok, some egg concoction with heaps of salt seemed to be the "cooked" part of the arrangement on all three days, on the Sunday the croissants were stale, but the cereals, fruit etc was fine. The dining hall should have a dividing door between it and the corridor to the closest room (ours), as it was noisy while mealtimes were happening (Room 110). Read moreGenuine Expedia guest review
"Okay in a Pinch"
We booked into Hotel California with very little notice. The hotel is close to a lot of the sites and restaurants. The breakfast buffet was very limited. Seemed to be out of most things causing us to eat items as/or if they became available. We had to pay for Internet, and even after paying, only two devices could access it which was definitely a cause […] for turmoil amongst the kids. The bathroom was very dated with a tub that had a shower hose, however, you could not stand while using it. It got the job done but not in the greatest of fashions or comfort. The door/window to the patio could not be closed all the way allowing for a lot of mosquitos to invade overnight which resulted in a lot of bites by morning. All in all, the stay was okay and we were there for only two nights. Read moreGenuine Expedia guest review
"Overnight before departure fight"
Great staff, fabulous location, surprisingly quiet (despite busy on-street location) and very good price. However, listing on hotel.com website featured a "FREE airport shuttle". Staff seemed confused when I asked about it. Turns out that a guest is free to walk back to the train station (Firenze, SNM main) and take the shuttle bus to the airport. However […] I had to be at the airport by 5am (still dark at that hour so I opted for the 30Euro taxi ride). That's my only complaint, otherwise the hotel is a fabulous value! Read moreGenuine Hotels.com guest review
"Perfect location. Duomo, Galleria (real David)..."
We had picked it because of location (1 km from train station, few steps from Duomo and from Galleria dell'Accademia - where the real David statue is now indoors). Our room was quiet (many complaints are about noise, but we must have had the quiet room) and came with a tiny balcony overlooking the inner courtyard (it may be the only room with that). […] The street itself is very busy with tourists in large groups (to and from Duomo to Galleria); this may explain some noise for front rooms. Nice buffet breakfast (scrambled eggs, guancale - which replaces bacon - different croissants and breads, cereal, fruits, jams...) and a nice machine that makes all kinds of coffees (you can have tons of cappuccino if that is your drug of choice). There is a rooftop bar and restaurant which others have said is very good (but we did not go). One minor problem: toilet bowl was high (toes barely touch the floor when sitting) and so is threshold to enter bathtub. Staff understands English and French (and Spanish and Russian, I think), and if you ignore their minor accent when they speak to you, they will tolerate yours when you practice your Italian on them (they are extremely curteous and helpful). Our major negative note goes to Expedia itself, whose web engine kept confusing this Hotel California with the same-name hotel in Rome (about which we know nothing). The Hotel California in Florence is... in Florence; therefore, it is surrounded by fantastic restaurants Read moreGenuine Expedia guest review
"Convenient central location"
Excellent hotel for early morning starts to lessen queue time for Cathedral, Galleries etc. Basic breakfast incl. Last minute booked room was adequate for our short stay. Nice roof top with view of Cathedral Dome. Quiet location. About 15 min easy walk from train/bus stations along lovely, cobbled, streets, you'll need backpack or easy to pull cases! […] Lots to see so allow at least 4 days as would recommend early starts if you haven't paid extra to bypass queues. Cathedral is free so get there at least 30 mins before it opens. Explore side streets for little galleries & eating places. Read moreGenuine Expedia guest review
"Good location, lovely roof top bar"
Despite assistance of the helpful staff the air conditioning failed to cool my room and hence a poor nights sleep. The room was spartan, though with an excellent TV. The hotel location was excellent and the roof top bar was lovely overlooking the Duomo. I would not recommend other than for an overnight stay. We also stayed at the Monna Lisa, a much […] superior hotel in almost all respects for a similar rate and perhaps that set the standard. Read moreGenuine Expedia guest review
You can't ask for a better location. The hotel is in walking distance of all major attractions. The rooms are typical European rooms. The floors were a little dusty and could use a good mopping. But there were no bugs. The beds were a little hard and could use another blanket besides the bedspread. And the sheets were a little rough and made a lot of […] noise when you moved. The breakfast was good with alot of variety. The biggest complaint was the grumpy man at the reception desk. He needs to be friendlier to his guest. A smile would go a long way in making his guest feel welcomed. Read moreGenuine Hotels.com guest review
"The best value for money"
Very high quality hotel for the price. Good quality rooms, nice bathroom, balcony, well presented hotel, great bar outside overlooking the duomo. Breakfast includes with a lot of choice. Just a remarkable deal- such good value. LOCATION!!! So central - just brilliant. Next to David and the Duomo. The critique- such minor things......hard bed, lack […] of privacy on balcony, no stock in minibar. Read moreGenuine Expedia guest review
We were a family of 4, including 2 children and we enjoyed everything about this hotel, the breakfast was very satisfactory as well.Genuine Expedia guest review
Good hotel,don't pay for brea,last,Internet service terrible Great locationGenuine Expedia guest review
Tiny room, hotel impossible to find (no such address--go to Rio Hotel & enter tiny alley to your right). Staff nice, helpful, breakfast pretty minimal ( fruit cocktail? Really?) next time we will stay off island in Lido--many others had similar exp w their hotels.Genuine Hotels.com guest review
"4 star seem to be a little too much for it!!"
If you are looking for luxury and comfort, it is just okay!! the location is perfect, in less than 10 minutes you can catch anything a tourist needs; train station, city sightseeing busses, museums and landmarks, anything you can imagine, very convenient. However the beds, sheets, towels, hallways do not offer ultimate comfort and impression. Our room […] was facing the street and it was too noisy as people were walking, talking and laughing too laud all night. There is a parking just under the building which was so convenient, charged 28 euros per night but it was well worth it. Breakfasts were simple but okay. I think if we had one of the inside rooms, I would have rated my overall experience 1 level higher. FYI, I travelled with my wife and our 16 year old daughter. Great dining places around!! Read moreGenuine Expedia guest review
We enjoyed our small balcony with its overwhelming view of the 'Dome'. Breakfast was simple but adequate. Staff were accommodating and helpful. We were concerned by a 'walk up' (elevator also) but the hotel is expansive with many places to gather and a terrance bar that we unfortunately didn't have an opportunity to experience. Everything in Florence […] was a reasonable walk with plenty of restaurants a walk away. The leather shop across the street was a find. Cost was very reasonable and we kept extending our stay for day trips away. Read moreGenuine Expedia guest review
"OK stay in Florence"
The rooms and Hotel were fine. Descent value for the money. The Breakfast was a little weak with bread and croissants that were not fresh. Overall, it was an OK experience. Beautiful bar/restaurant on the terrace with a great view. I would probably stay there again.Genuine Hotels.com guest review
"Great location to Dumo and museums"
the shower was EXTREMELY SMALL and the door was broken and it is 10 euro for wifi for 24 hours. very expensive internet considering it's a 4 star hotelGenuine Hotels.com guest review
"Excellent location! Very central"
Not quite what I'd expect from a 4 star hotel. The room (no 2) was small - no fridge or tea/coffee facilities and the double bed was two singles pushed together. However, the worst thing was the noise from outside at around 2am plus late/early arrives by other guests trundling wheeled cases along the tiled corridor outside which was next to main lobby. […] That said, I enjoyed the stay. Read moreGenuine Hotels.com guest review
"Less than satisfying"
The room was more than sufficient, but the service should be brought into the 21st century. They did everything they could to discourage the use of a credit card. The internet cost was 10 Euros per day and they wouldn't accept a credit card for it and to make matters worse the strength of the signal was sketchy. When I checked out I had a bar bill that […] initially they were not going to accept a card for because it was just under 20 Euro. When I told them I did not have enough cash to cover the charge they accepted the card. Not a friendly staff. Read moreGenuine Hotels.com guest review
Nice, clean, well situated. Would recommend for short staysGenuine Hotels.com guest review
I loved hotel california and would definitely stay there again. The only complaint I have is that the bed is hard as a rock which made sleeping difficult. I was prepared for this though because I had read other reviews that said the same thing. If they invested in new beds, this hotel would be perfect. The location is awesome. The street is not too […] busy unlike some other hotels I walked by that are right in the Duomo. There are great restaurants right near the hotel, just a minute walk away. If you dont want to go out to dinner, the hotel restaurant is great. The food and service was great and the view was amazing. If you dont want to pay too much and dont mind a hard bed, this hotel is absolutely perfect. Read moreGenuine Hotels.com guest review
Hotel is very close to everything, but getting there by car is a challenge because of the narrow streets and walking zones you have to drive through. Staff is very friendly and helpful. Breakfast buffet was very good. We got a room with private balcony which was very nice.Genuine Hotels.com guest review
"Great hotel, convenient location!"
The room was nice, clean and well decorated. It is in a nice location with quick access to the Duomo and Galleria Dell Accademia. Staff was helpful.Genuine Expedia guest review
"Hotel California in Florence Italy"
Good Hotel, not great. Very convenient to most tourist sights in Florence. Walking distance to most sights. Breakfast was just so-so. Nice roof-top bar! Parking garage adjacent.Genuine Hotels.com guest review
We found this place by sheer luck - we were in Italy for a week and wanted to see Florence, Siene and Rome. I went on-line and, without knowing Florence, I found this place - I picked it in part because of the name. It was a great find - very inexpensive and the location was awesome! The hotel itself was beautiful and the staff were great - very friendly […] and helpful. Can't wait to go back!!! Read moreGenuine Hotels.com guest review
hotel is clean,location is good ,close to every where,laundry mart nearby,nice shopping on the same block, but the beds are hard, breakfast is too simple,no hot items.Overall is good.Genuine Hotels.com guest review
"Not a 4 star hotel"
The room size is reasonable but the hotel do not look like it deserve a 4 star...breakfast is definitely lousyGenuine Hotels.com guest review
"Good - not great."
The hotel is close to the heart of Florence. The room was decent,but walls were surprisingly scuffed and the shower was the tiniest I have ever encountered. Luckily, I am very thin. I do not think that this is a 4 star hotel, and would rate it 3.5 for the overall rating if that were an option.Genuine Hotels.com guest review
"The hotel is good and I will get back"
The Hotel is good for the price and is located close to everythingGenuine Expedia guest review
"Hotel California-Florence Italy"
Very nice 4 star hotel. Very clean and close to main attractions.Genuine Hotels.com guest review
"Bien ubicado, buen desayuno"
Hotel normal, buena relacion precio calidad. Necesitaria una cafetera o calentador de agua en el cuarto.Genuine Hotels.com guest review
Très bon hotel agréable et bien placéGenuine Hotels.com guest review
Bodde der en natt. Fin beliggenhet i sentrum. Parkering som nærmeste nabo (mot avgift). Langt fra et luksushotell, men det gjør jobben. Lite å utsette rett og slett. Par rundt 40 år.Genuine Hotels.com guest review
Fantastisk beliggenhed lige i centrum. Morgenmaden var ikke god.Hotellet svarer ikke til 4 stjerner. Vi var i bil, lidt svært at køre til, men der parkering ved siden af hotellet som er noget dyr. Vær opmærksom på at bilen oftest bliver kørt ud af centrum så man kan ikke lige få sine ting i bilen hvis man har glemt noget.Genuine Hotels.com guest review
I stayed at this hotel with 3 friends. 4 beds were crammed into a quite small room, but there was a door from the room that opened up to a big terrace that we had all to ourselves which was great. The bathroom was really nice (all new, very clean and a good size). Staff was friendly and helpful. The hotel's location is good (a 3 minute walk from the […] Duomo, and a 2 minute walk from the Academia Gallery). Read moreGenuine Hotels.com guest review
Uno schifo indecente e assieme a me svariate altre persone deluseGenuine Expedia guest review
"DISCRETO TIPO 3 ESTRELLAS BÁSICO"
Las habitaciones un tanto descuidadas, paredes manchadas y rotas, el baño básico, las toallas de pésima calidad, el desayuno un tanto pobre e incomodo. Buena ubicación y punto. Si hubiesen puesto que es 3 estrellas estaría normal, tirando para abajo, pero 4 estrellas... por favorGenuine Hotels.com guest review
"buono, ma non troppo!"
l'hotel si presenta molto bene, in ottima posizione, ho trovato personale educato, cortese, disponibile; la mia sistemazione era di 2 adulti e 2 bambini nello stessa camera che si presentava accogliente e spaziosa. Un letto dei bimbi però si notava che non era all'altezza delle stelle e poi l'inconveniente di avere nel bagno la doccia che nel suo uso […] ha allagato il pavimento portando successivo disagio all'uso dello stesso: questi aspetti di certo non mi sarei aspettato di trovarli in un hotel a 4 stelle! e giustificano i miei voti espressi. Buono il confort notturno. Affianco all'ingresso dell'hotel c'è un garage privato che può ospitare l'auto: dice di essere in convenzione con l'hotel. Io ho pagato 28 euro al giorno, però per qualche ora in più mi hanno calcolato una nuova giornata intera!! Read moreGenuine Hotels.com guest review
"Muy bien ubicado"
Habitaciones muy apretadas. Poco espacio para guardar tu ropa. Muy bien ubicado pero lis acabados del hotel un poco deteriorados.Genuine Expedia guest review
"Service awesome and front desk is very helpful!!!"
Good spot nice serviceGenuine Hotels.com guest review
"Wi Fi sem funcionar, caro e estacionamento caros"
A diária para o Carro em 28,50 Euros é cara. Além de wifi por 10 euros a diáriaGenuine Hotels.com guest review
In centro citta, ottimo servizio reception , oviamente in stile vecchiotto.. Ma nella mia camera grande c'era persino la jacuzzi..Genuine Expedia guest review
E' la seconda volta che vengo in questo albergo la colazione è ricca al contrario di quello che dicono gli altri utenti (ma che a casa vostra che mangiate?). La posizione è a 2 passi dal Duomo. La pulizia della stanza molto buona, unica pecca i letti separati che non erano legati... e spesso la mia dolce metà a rischiato il tracollo sul pavimento. Per […] il resto tutto molto buono e credo proprio di ritornare. PS se volete maggior comfort prendete le stanze superior con vasca idro e ambienti più ampi Read moreGenuine Hotels.com guest review
Aspetti Positivi: -Posizione ottima vicino al Duomo (e quindi a tutto il centro storico) e a pochi minuti a piedi dalla stazione; Pulizia ineccepibile; Camere spartane ma relativamente ampie, letti comodi e biancheria molto pulita;2 bottiglie di acqua complimentary nel minibar; Prezzi estremamente ragionevoli al bar (acqua da 1.5 lt a € 2); Buon rapporto […] qualità prezzo; Sala colazione piacevole con muri in pietra viva e soffitti in legno Aspetti negativi: -WIFI a pagamento (€ 10 al giorno o € 18 3 giorni) valido per soli 2 apparati;Colazione scarsa in quantità e qualità; Mise en Place della colazione veramente povera (spesso mancano piatti o posate); Nessuno del personale è in divisa; A colazione solo personale straniero che parla poco l'italiano (sempre senza divisa); Assenza di facchini; Non ha l'ingresso su strada ma si entra in un androne di un palazzo, al primo piano c'è la reception; La ricevuta per i bagagli in deposito è una striscia di scotch appiccicata sul bagaglio stesso; Offerta canali TV solo digitale terrestre, no SKY; Non c'è servizio di ripasso serale (couverture) Conclusioni: Se vi aspettate un quattro stelle, coi servizi base di un quattro stelle, questo posto non fa per voi. Se invece, come me, cercate una buona base per poter esplorare Firenze ed utilizzare l'albergo solo per dormire, in un ambiente confortevole, pulito, ma non lussuoso, ad un prezzo giusto, questo potrebbe essere l'albergo per voi. Read moreGenuine Expedia guest review
ok hotel ,god beliggenhed ,Genuine Hotels.com guest review
"Lo mejor es la ZONA"
La Zona es perfecta para caminar y conocer.... tipo turistico...La Habitacion para 4 Pax no es comoda , es fria (ni un cuadro en la habitacion), el desayuno no es bueno. El Parking vecino ayuda mucho. El Wifi es carisimo. No es una buena relacion calidad precio. No volveria.Genuine Hotels.com guest review
Edificio d una bellezza incredibile, receptionist gentile, tutto molto bello!!Genuine Hotels.com guest review
"Ottima posizione, 4 stelle troppe"
Ho soggiornato presso l'Hotel California per 2 notti. E' ubicato in ottima posizione, a 2 passi dal Duomo e più o meno tutte le attrazioni sono raggiungibili a piedi. L'Hotel ha diverse cose da migliorare e credo che le 4 stelle siano state assegnate solo per l'eleganza delle pareti e dei raffreschi, ma il letto matrimoniale è piccolo, essendo composto […] di due piccoli letti singoli uniti e non comodissimo. Colazione ridotta all'osso. Unica chiave per due persone in stanza, non tessera magnetica. Chiedete il piano alto, è meno rumoroso. Ha di buono, inoltre, che ha proprio il garage a fianco all'hotel, cosa che a Firenze capita di rado. Read moreGenuine Hotels.com guest review
Hotel fica entre "DAVID" e o Domo, extremamente perto, restaurantes e estação perto. Quarto pequeno, janela não fechava e sem vedação a som. Staff ok. Nosso quarto demorou ficar pronto, pois havia um problema no banheiro. Café da manhã simples. Preço/benefício compensa pela localização, no restante, o valor é muito pelo nível do hotel.Genuine Hotels.com guest review
"A tutti gli effetti un tre stelle"
Stanza accettabile, bagno claustrofobico e colazione inguardabile. Posizione ottima. A tutti gli effetti un tre stelle, non un quattro.Genuine Hotels.com guest review
"très bien placé"
très bien placé, très confortable, excellent rapport qualité / prix. Dommage que les formalités aient durées très longtemps !Genuine Hotels.com guest review
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