Enjoyed myselfGenuine Hotels.com guest review
"Wouls suggest looking an alternative"
Location was very reasonable. However, the hotel is in need of repair. Doors would creak big time outside our room. Food smell would propagate through the whole hotel and they have insect problems. Other amenities were reasonable and in fairly good condition.Genuine Hotels.com guest review
"Noisy and dirty! YUCK!"
When my fiance and I checked in (maybe an hour prior to "check in time" which was 3PM), they made us wait then gave us the room closest to the lobby--RIGHT IN FRONT OF THE NOISY VENDING MACHINES. Not only was I kept up most of the night by the sounds of people running through the lobby and checking in/out, but the stupid vending machine was loud AF. […] The room never got cold enough, even though I set the AC to high and not auto. There were only two flimsy pillows. Half of the dishes I had to wash before using because they had food stuck on them for God knows how long. I was also pretty upset that we didn't get any housekeeping to come by through at all during the three days/two nights I stayed. My trash was full and I ran out of towels. Every time I walked past the lobby to get to my room, I got the stink eye from the staff. I felt very uncomfortable. Even for the price, I would probably never stay here again. Read moreGenuine Hotels.com guest review
"I've stayed at cheaper with better quality"
I stayed here for a week and it was very basic and cramped in a queen bedroom. It did have a kitchenette with cutlery and dishes, which was the only feature I liked. It wasn't the cleanest, there was still hair in the bathroom and I didn't feel comfortable putting anything on the floors. The hotel reps were quite nice but the cleaning lady I had sported […] some serious attitude. I will note that I'm always nice to the cleaning staff because I know their jobs are tough but she was uncrackable! Overall, I'd say this is an ok hotel for a few days or if you're barely in the room but any longer and you'll feel claustrophobic. Read moreGenuine Hotels.com guest review
Great staff. Nice roomGenuine Hotels.com guest review
It was awesome!Genuine Hotels.com guest review
Nice placeGenuine Hotels.com guest review
Nice..clean...relaxing..Genuine Hotels.com guest review
"Stay in Northern Austin"
Having the kitchen is great especially if one stays more than 3 days and don't wanna eat out every day/night.Genuine Hotels.com guest review
"I liked it"
Have stayed at this hotel a few times now, and never once have had a problem. They recently changed over staff(new staff is about a month old)and they all were very attentive. Room was clean, pretty well maintained. The area around it had quite a few little fast food joints and gas stations which was very convenient.Genuine Hotels.com guest review
"Plan on going back at least once a month."
It was perfect for what I needed it for.Genuine Hotels.com guest review
"You get what you pay for"
Excellent value for the money. Half the price of Hotels in the area. Towels were clean and fluffy. Full size fridge is a bonus. Looks like a five star resort with the lights off. Friendly and helpful staff. No free breakfast, but coffee was hot and who wants cold sweet rolls and cornflakes anyhoo! Stay here and eat at Joe'sGenuine Hotels.com guest review
"nice but far ....in williamson county not travis"
This was A ok hotel ....need a lil work but best cheap motel so far......a roach came out soon as I put my luggage down and it was really far from downtown and if u have no car u out of luck on food and storesGenuine Hotels.com guest review
"Wasn't what I expected"
The glasses were dirty, had to ask for extra towels, one of the pillows had a stain on it and not sure what it was.Genuine Hotels.com guest review
My stay was horrible. There were roaches and bed bugs. The hotel us very understaffed and the General manager was not even shocked when we told him about the bugs.Genuine Hotels.com guest review
terribleGenuine Hotels.com guest review
"I don't know how this hotel got 2 stars"
We did not stay. The room was filthy, the towels had hair on them. the phone and the air conditioning did not work. The only staff on duty at night is the guy that does the laundry. He refused to call the manager. We were able to figure out how to contact the manager and get a signed statement we would get a refund. We had to spend 3 hours finding a […] different hotel to stay in. Read moreGenuine Hotels.com guest review
the first room we had wasn't clean it had beer cand and rice in the sink then the room they moved us to the hallway smelled like trash never had clean towels after the first day.Genuine Hotels.com guest review
"Did not mert my expectations"
Insufficient Towels and coffee basket was not clean. Had a fungus growing with old coffee in it.Genuine Expedia guest review
The room was super dirty it was like walking into the roach motel. It was so bad we left and rented another room. The manager was rude and I will never stay there again.Genuine Hotels.com guest review
"A Budget Place"
The location is quite convenient, close to a major highway. When you walk into the room, you feel it is just a budget place, no kleenex or shampoo/conditioner. I can even see a dead cockroach in the corner and another one climbing out the A/C vent. If you plan for a short stay and have a limited budget, this will be your choice.Genuine Expedia guest review
Dirty. Weird. Bad. Bad location. Door was taped to wall. Phone filthy. Ick. Gross. No maid service during 3 day stay. Lots of smoke smell in a nonsmoking room. Just nasty The location is difficult due to the off ramp but that's minor. It is a bad choice I felt unsafe. I didn't like itGenuine Expedia guest review
The place is kinda far from downtown Austin. It's ok.Genuine Expedia guest review
"Crestwood Suites was SWEET."
Excellent value. Rooms inside. Luggage carts provided. Perfect for several day stay because of large refrigerator, stove, dishes, etc. NO free breakfast. Really not the best for coming in late and leaving early or 1 night stand. You cannot park right by the front door of your room but must haul everything inside.Genuine Hotels.com guest review
Nice services. Need to change room first room tv don't have power cord and the secon room telephone don't have cable. Other than that nice hotel and the front desk was very fast to fix the situation.Genuine Hotels.com guest review
"room was dirty"
The hotel seemed nice but the room was not clean. The countertops needed to be wiped down with some kind of stain remover, there were noodles in the sink, and the shower curtain was mildewy. I didn't stay long so I didn't really complain but I will think twice before going back.Genuine Hotels.com guest review
"dirtiest rooms ever"
not only were the linens dirty but the walls were covered in dirt. they also don't have shampoo so make sure to bring your own.Genuine Hotels.com guest review
"Did its job"
We needed a place just for the night, this was clean and well-maintained. Only cons were someone setting off the fire alarm after 11pm (not the hotel's fault) and the place having only one luggage rack for the entire place. Not bad, would stay here again.Genuine Hotels.com guest review
"Was hard to find"
Over all the room was not cleaned, but they did come clean it when I told them upfrontGenuine Expedia guest review
"Was close to see my dauther"
First thing was that the hole room was dirty I kill a roach the sheet was still not change from previous guess and towels dirtyGenuine Expedia guest review
This facility is horrible! Its dirty, smells, the towels we were brought were dirty, no tissue in the bathroom, the sink had someone else's hair in it and the air conditioning didn't work. This was the second room they moved us to. To make matters worse, its a no refund policy.Genuine Hotels.com guest review
The hotel wasn't the best, most comfortable stay, but it did the job. We just needed a place to sleep before a festival. The property was nice, check-in was easy, and the room was clean enough. The pillows could have been more supportive.Genuine Hotels.com guest review
"Not bad for an inexpensive night's stay"
I needed a place that was convenient to our Austin office and was not very expensive. I was a little wary of the accommodations because the price was so reasonable, but I was pleasantly surprised. My room was clean and I felt very safe in the area. My only concern was an outside hall door that didn't latch properly, but other than that I had no complaints […] for my stay. Read moreGenuine Hotels.com guest review
"Great location for our Brantley Gilbert concert"
I see a lot of complaints about bed bugs and whatnot, but we did not experience any in the two nights we stayed, on the contrary, mattresses were brand new. Staff is relaxed but alert to your needs. Convenient location to many destinations such as the Cedar Park Center or when you're trying to grab something to eat, Kerbey Lane Cafe is right down the […] street. Would definitely stay here again. Read moreGenuine Hotels.com guest review
"Horrible hotel stay away!!!"
Horrible service and hotel even of it is free stay awayGenuine Expedia guest review
"The hotel hidden behind Bentley dealership"
Hotel was too hot and had a foul odor through out.Genuine Expedia guest review
very unpleasantGenuine Hotels.com guest review
"Oh god the smell..."
I stayed at this hotel about 6 years ago and was generally satisfied. Unfortunately, the state of the hotel has declined severely. I will say the location is convenient because it is right off of 183 N. That's the only positive thing. Check in was easy and the guy at the front was nice. The moment we left the lobby we were met with a strange smell. […] The elevator took way too long for a hotel with only 3 floors. We ended up taking the stairs and regretted it immediately. We figured out that the strange smell was URINE. The entire stairway smelled of urine and even though we only walked up one floor I still had to cover my nose. The hallway was just as bad. Add a musty smell to the urine smell and you have a nose hair burning smell. The walk to the room was 5 times longer than the stairway so that smell was just lovely as we were walking to our room. The room was generally clean minus some stains all over the counters. The A/C worked, thankfully, as well as the (surprising) flat screen TV. We ordered pizza and it came right to our room so that was nice to not have to endure that smell again. The following day when we were leaving, the hotel was pretty warm which tripled the urine smell which was unbearable until the moment you walked into the lobby. The room ended up being cheaper than I had thought so that was also a plus. All in all, you are getting less than what you pay for. I will never stay at this hotel ever again. Read moreGenuine Hotels.com guest review
"Very nice, close to downtown a lot of restaurants"
Several stores and restaurants close by to choose from, very comfortable and staff was friendly.Genuine Expedia guest review
There was only 1 set of towels in the bathroom for 2 people, the phone didn't work so I had to walk down to the front desk for anything I needed, & the bed & pillows weren't comfortable at all.Genuine Expedia guest review
"Do not stay stay here"
The smell in this hotel is terrible, not clean, everything felt dirty. Also, by car got vandalized in the parking lot. Do not stay here.Genuine Expedia guest review
"Over priced hotel for what you get."
They need to reinvest into the hotel, replace light bulbs, pay staff to clean rooms. Overall they need management that is willing to work.. Had to ask for a 2nd towel, went back to ask for pillows and was told they had no more. No blanket for the bed. to top it all off, check out time is 11AM which is standard, 10AM there is a knock on the door, they […] wanted to know if we were staying over as we had not checked out yet. My reply was, we are packing as we speak. Not 10 minutes later another knock at the door, another staff member asking if we would be checking out before 11AM. Read moreGenuine Expedia guest review
"Could have been better"
I stayed at the hotel for a single night because another reservation was accidentally made with the wrong start date.Genuine Expedia guest review
"No shower here"
Shower commode and sink did no work at all and I could not even fix it Want my money backGenuine Expedia guest review
"Not what was advertised"
The kitchen items weren't furnished as advertised. The night manager was super at trying to correct all the issues. He deserves a raise.Genuine Hotels.com guest review
Three years ago I had passed through Austin on my way to Houston and had a pleasant experience at this hotel. Coming back to this hotel, I noticed that the cleanliness of the facility has declined quite a bit. The smell within the stairwell and hallways was the first concern. It has looked as if the facility had not been cleaned in quite some time. […] Inside the room, the towels had hair on them and the toaster in the room had what looked like chocolate still on it. The room itself was fairly clean but overall the facility seems like it has taken quite a dive from three years previous. Read moreGenuine Expedia guest review
Værelset stank og var beskidt. Gangene var endnu mere beskidte. Portneren var flink nok...Genuine Hotels.com guest review
Terrible experience room was not equipped with proper items reserved different room but was given something else without notificationGenuine Expedia guest review
"Was not satisfied"
Was not satisfied , did not have cold water room smelled horrible, room was per friendly so I think we might have had fleas or ticks in there overall horrible. Hotel workers never came to the room and cleanedGenuine Expedia guest review
"2 star hotel that needs new cleaning staff."
The staff was friendly and helpful, but our first room had a dirty bathroom with hair on the sink and floor and a filthy toilet. We were quickly relocated to another room that was bigger, but the couch was very dirty (we would never sit on it) and the box spring was old and torn. At the very least the cleaning staff needs to be replaced.Genuine Hotels.com guest review
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