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  • Hotel Chandler
  • All hotels in New York, New York, United States
All hotels in New York, New York, United States
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1 room,  2 adults 
Adults Children
Room 1:

Hotel Chandler - New York

40.746169, -73.985078
4 stars
12 E 31st St, New York, NY, 10016 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $199
available on 05/21/13
Price Match Guarantee
4.4 1209 5

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    Landmarks near Hotel Chandler

    • 33 St. Station (Park Av. S) Hotels - New York 290 yards
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    Overview of Hotel Chandler - New York

    In a city where everything is larger than life, the Hotel Chandler sets out to prove that bigger isn't always better. This charming, 121-room boutique hotel, a member of Small Luxury Hotels of the World, is outfitted with the comforts of home in New York City’s historic Murray Hill neighborhood. Just off Fifth Avenue on the southern edge of Midtown Manhattan, the Chandler is within 2 blocks of the Empire State Building, and close to Times Square, Madison Square Garden, and Bryant Park. Penn Station is also only 2 blocks away; from there you can hop on multiple subway lines to destinations throughout the city, or on railway lines that extend up and down the Northeast Corridor.

    Start your day off with a healthy and hearty breakfast at The Chandler Lounge, and relax at the end of the day with a nightcap at The Chandler Bar. You can also relax at the hotel's library, which contains a 40-in flat-panel TV, books, and games. The hotel offers complimentary wireless Internet access, complimentary tea and coffee are at your disposal throughout the day, and 24-hour valet parking and concierge services are available for an additional fee.

    You can order room service from the comfort of your bed, which is ensconced in Frette linens and a fluffy duvet. The elegantly designed rooms and suites feature black-and-white photos of New York City, and include complimentary wireless Internet access. Other standard in-room amenities include ergonomic chairs with work desks, iPod docks, and pay-per-view movies.

    Image of Hotel Chandler, New York
    4.4 out of 5 Excellent (1,209 reviews)
    (Neighborhood average 4.0)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Although it's a bit off the beaten path, you have easy access to subways. Hotel is beautiful and service is stellar. Unfortunately restaurant was not... yet open, but should happen in next month or so. Rooms and bathroom are a bit tiny as most NY rooms are, but very clean. Love the public areas and gym is decent too. by a Hotels.com guest on 05/13/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $199
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Deluxe - 1 Queen

    Deluxe - 2 Doubles

    Deluxe King

    Superior-1 Full or 1 Queen

    Superior - 2 Doubles

    Executive Suite

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Check-in time starts at: 3 PM
    • American Express
    • Discover
    • MasterCard
    • Visa

    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

    Amenities

    • General
    • Air-conditioned public areas
    • Bar/lounge
    • Elevator/lift
    • Free Wi-Fi
    • Luggage storage
    • Number of floors - 12
    • One meeting/conference room
    • Smoke-free property
    • Television in lobby
    • Total number of rooms - 121
    • See more facilities
      • Parking limited (surcharge)
      • Tours/ticket assistance
      • Valet parking (surcharge)
    • Rooms (all rooms include)
    • Bathrobes
    • Bathroom phone
    • Blackout drapes/curtains
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • In-room safe
    • Iron/ironing board
    • Window opens
    • See more room details
      • Air conditioning
      • Cable TV service
      • Climate control
      • Complimentary newspaper
      • Complimentary toiletries
      • Daily housekeeping
      • Designer toiletries
      • Free Wi-Fi
      • Hair dryer
      • HBO
      • iPod docking station
      • Minibar
      • Multi-line phone
      • Pay movies
      • Premium bedding
      • Premium TV channels
      • Sewing kit
      • Turndown service
      • Voice mail
      • Wake-up calls
    • Services
    • Limo or Town Car service available
    • Medical assistance available
    • Multilingual staff
    • Parking (surcharge)
    • Porter/bellhop
    • Room service
    • Security guard
    • Shoe shine
    • Tour assistance
    • Valet parking
    • View more services
      • Breakfast available (surcharge)
      • Coffee/tea in lobby
      • Complimentary newspapers in lobby
      • Concierge services
      • Doorman/doorwoman
      • Express check-out
      • Fitness facilities
      • Laundry facilities
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Library
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    • The property is a member of the Small Luxury Hotels of the World.

    Dining

    The Chandler Lounge - Guests can enjoy healthy and hearty options at the buffet breakfast (cooked-to-order eggs, bacon, pancakes, cereals, juices, and croissants and other pastries), available for a surcharge.

    The Chandler Bar - Finish the day off with a nightcap at this onsite bar.

    Recreation

    An early morning workout gets the day started right. Bounce into the Chandler’s fitness center and wake up those muscles with treadmills, bikes, step machines, and free weights.

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: USD 16 per person (approximately)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in New York, New York, United States
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    Area map

    A short guide to Midtown East - Grand Central

    Some of NYC’s best-known landmarks are north of 14th and south of 59th—or Midtown Manhattan. Its eastern half is home to many iconic skyscrapers, such as the Empire State Building, the Chrysler Building, and Rockefeller Center. On Madison Avenue, ad execs help influence consumer spending on Fifth Avenue. Other highlights include Grand Central Station, the United Nations, and the Diamond District.

    see all hotels in New York

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • 33 St. Station (Park Av. S) - 300 yards
    • Empire State Building - 300 yards
    • 28 St. Station (Park Av. S) - 400 yards
    • 28 St. Station (Broadway) - 400 yards
    • Madison Square - 400 yards
    • New York W 32nd St. Station - 400 yards
    • Manhattan Mall - 500 yards
    • The Morgan Library and Museum - 500 yards
    • 34 St. Station (Herald Square) - 500 yards
    • Herald Square - 600 yards

    0.50 - 1.0 mi

    • New York East 34th Street Heliport (TSS) - 1300 yards

    1.0 - 3.0 mi

    • New York West 30th Street Heliport (JRA) - 1.3 miles
    • New York East 60th Street Heliport (JRE) - 1.7 miles

    3.0+ mi

    • New York Downtown Manhattan Heliport (JRB) - 3.3 miles
    • 103 St. Station (Lexington Av.) - 3.6 miles
    • New York LaGuardia Airport (LGA) - 6.3 miles
    • Teterboro Airport (TEB) - 8.6 miles
    • Newark Liberty Intl. Airport (EWR) - 11 miles
    • New York Kennedy Airport (JFK) - 13 miles
    • Linden Airport (LDJ) - 16 miles
    • Caldwell Essex County Airport (CDM) - 18 miles
    • Morristown Municipal Airport (MMU) - 23 miles
    • White Plains, NY, United States (HPN-Westchester County) - 29 miles
    • Farmingdale Republic Airport (FRG) - 30 miles
    • Stamford, CT, United States (ZTF-Metro-North Train Station) - 31 miles
    • Belmar Monmouth Executive Airport (BLM) - 40 miles
    • Princeton Airport (PCT) - 43 miles
    • Islip MacArthur Airport (ISP) - 47 miles
    All hotels in New York, New York, United States
    Reviews
    • All (1209)
    • Business (120)
    • Romance (155)
    • Family (134)
    • Friends (82)
    • Other (718)
    4.4 / 5
    Excellent

    Score breakdown (from 1,209 reviews)

    • 5.0
      (663)
    • 4.0
      (432)
    • 3.0
      (64)
    • 2.0
      (34)
    • 1.0
      (15)

    Average rating for:

    • Cleanliness
      4.6
    • Service
      4.5
    • Comfort
      4.2
    • Condition
      4.3

    Reviews: Overall

    • <Previous
    • Page 1 of 25
    • Next>
    Hotel Chandler - New York
    5.0 / 5
    Outstanding
    "Great find!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Although it's a bit off the beaten path, you have easy access to subways. Hotel is beautiful and service is stellar. Unfortunately restaurant was not yet open, but should happen in next month or so. Rooms and bathroom are a bit tiny as most NY rooms are, but very clean. Love the public areas and gym is decent too.
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    A Traveller
    US

    Hotel Chandler - New York
    5.0 / 5
    Outstanding
    "Very very good."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was modern and very well decorated. Also it was impeccably clean. It has a boutique feel for sure. Also, the staff was super friendly and helpful. The only drawback was the size of the room, but I think that is par for the course at this price.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Hotel Chandler - New York
    3.0 / 5
    Good
    "Too small for the price!"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    While the hotel has been renovated the price value was not there. The deluxe queen room was basically big enough for a bed with a few extras. The bath was nice because it had a window for light but there was no extra counter space. While it served my purpose for this trip I would probbly not stay there again. note that the bar and restaurant are currently […] not open(which I did not know until I had checked into the room)! Read more
    Genuine Hotels.com guest review
    3 night business trip in May 2013
    David G
    US

    Hotel Chandler - New York
    2.0 / 5
    Fair

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      2.0
    Staff was wonderful, helpful and so nice. Room was way too small and did not know restaurant was being built and bar would be closed.
    Genuine Hotels.com guest review
    3 night trip in May 2013
    Lilla
    US

    Hotel Chandler - New York
    5.0 / 5
    Outstanding
    "Great Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We really enjoyed our stay at Hotel Chandler. The staff was very accomadating and attentive to our specific needs since we were travelling with our infant daughter, the room was nice and clean, and it was also a great location... just two blocks from the Empire State building. We would definitely stay here again if travelling to NYC.
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    A Traveller
    US

    Hotel Chandler - New York
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    A Traveller
    US

    Hotel Chandler - New York
    5.0 / 5
    Outstanding
    "Outstanding service and location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Service is top of the line and friendly. They are going through a renovation--adding a restaurant accessed from the lobby, but that does not impinge on the functioning, and will be a nice addition when done. The decor is interesting eclectic, the rooms small (at least mine was) but very well appointed. They seem to have thought of everything. The location […] is outstanding--central, but not frenzied, and easily accessible to many things in midtown (including Penn Station). I will definitely return. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Hotel Chandler - New York
    2.0 / 5
    Fair
    "Most claustrophobic room ever"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      3.0
    Our room was teeny, as was the bathroom. But what made it very depressing was the brick wall 6 feet from our window. We were on the 4th floor and had no natural light so it felt like we were living in a cave. And the fan in the teensy bathroom was so loud and always on when the light was on, that it was impossible to put on makeup or shave and listen […] to the television that was only 3 feet away. The $15 breakfast was worth maybe 5. The city block that it's on is in an upcoming, edgy part of town with good public transportation but this block is full of construction. I don't think I will stay here again. Read more
    Genuine Hotels.com guest review
    4 night trip in Apr 2013
    A Traveller
    US

    Hotel Chandler - New York
    5.0 / 5
    Outstanding
    "Wonderful hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    A charming little hotel with a staff that is friendly and accommodating. Well maintained with an attractive and tasteful decor, the recent remodel looks very good. Nice bar, with a restaurant coming soon. Location is very convenient and close to mass transit. Rooms are small (with high ceilings) but surprisingly quiet with nice amenities, comfortable […] bedding, ample closet with safe, free wi-fi, coffee and tea always available in lobby. Only negatives are the lack of a dresser (there was a mini-bar) and the slow elevators. Read more
    Genuine Hotels.com guest review
    4 night business trip in Apr 2013
    A Traveller
    US

    Hotel Chandler - New York
    5.0 / 5
    Outstanding
    "Everything Was Perfect. Especially the Staff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    As I noted in the title, everything -- absolutely everything -- was perfect. But special mention must be made of each and every member of the staff -- who went far above the call of duty with promptness, courtesy, and a always a smile -- including but not limited to housekeeping, engineering, George and Nancy (front desk), Mark and Matt (bellman), and […] most of all Charlie (Chief Concierge). Read more
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    Ms. Edwards
    US

    Hotel Chandler - New York
    5.0 / 5
    Outstanding
    "Very nice hotel with accommodating employees"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Nice little hotel. Good coffee continuously available. Comfortable and clean. Close to transportation.
    Genuine Hotels.com guest review
    5 night trip in Apr 2013
    Vivian
    US

    Hotel Chandler - New York
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    6 night trip in Feb 2013
    A Traveller
    US

    Hotel Chandler - New York
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    The Hotel personnel were especially polite and helpful.
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    A Traveller
    US

    Hotel Chandler - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great stay ,second visit to your hotel . We will return !!
    Genuine Hotels.com guest review
    Other trip
    Apr 2, 2013
    Denise
    US

    Hotel Chandler - New York
    4.0 / 5
    Excellent
    "Great Boutique Hotel Experience"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The Chandler is a smart, charming hotel experience in a terrific location with easy access to all the great sites and public transportation. You get to see the same polite and helpful staff daily. The only complaint is that there is no service elevator so there can be a slight wait to get up and down the building.
    Genuine Hotels.com guest review
    6 night family trip in Mar 2013
    BrianPC
    US

    Hotel Chandler - New York
    4.0 / 5
    Excellent
    "Quiet boutique hotel"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Hotel Chandler was very nice. The staff was exceptional. I would note that the room I had was extremely small. Two people staying in it with more than a carry on each would be difficult. It was comfortable and surprisingly quiet. Easy to get a cab but a bit of a walk to the subway.
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    A Traveller
    US

    Hotel Chandler - New York
    2.0 / 5
    Fair

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      4.0
    The hotel is clean and convenient, but they have a shady practice with king size beds. A "king size" bed is actually two twins with a sheet over the top, which obviously is not comfortable.
    Genuine Hotels.com guest review
    Other trip
    Mar 23, 2013
    Ryan
    US

    Hotel Chandler - New York
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    A Traveller
    US

    Hotel Chandler - New York
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Mar 2013
    A Traveller
    US

    Hotel Chandler - New York
    5.0 / 5
    Outstanding
    "Beautiful, cozy and friendly"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It couldn't have been better. The staff were so kind and helpful, our room was great, the common rooms are fun--just a wonderful place.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Valerie
    US

    Hotel Chandler - New York
    5.0 / 5
    Outstanding
    "My favorite hotel in NYC"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This is a great boutique hotel. It has character, is clean,and has good staff. This is an excellent midtown location--close to subway and restaurants. Smaller but very clean bathrooms! Some rooms are pretty small, but that's typical Manhattan.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    A Traveller
    US

    Hotel Chandler - New York
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    good but the bathroom is extremely small. Coffee served in the lobby is sometimes cold.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Hotel Chandler - New York
    5.0 / 5
    Outstanding
    "Ideal NYC Experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My stay at Hotel Chandler was extraordinary! The hotel was beautiful and well maintained in every aspect, with clear attention to detail in the guest rooms. The staff was exceptional, extremely personable while highly professional. Every member of the staff exhibited genuine hospitality and went above and beyond to ensure that our stay was perfect. […] Michael the MOD and Charlie the concierge were absolutely outstanding. I will definitely be back and will highly recommend this hotel to anyone visiting NYC! Read more
    Genuine Hotels.com guest review
    3 night trip with friends in Feb 2013
    Miranda
    US

    Hotel Chandler - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Feb 2013
    A Traveller
    US

    Hotel Chandler - New York
    5.0 / 5
    Outstanding
    "Perfection"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This is the best hotel I have ever stayed at. The customer service is outstanding, the rooms are clean, and the area was quiet. The only issue I had was that the elevators were slow and cramped, but I would still recommend this hotel to anyone. Plus it's one of the few hotels in this part of NYC that offers free wi-fi.
    Genuine Hotels.com guest review
    2 night romance trip in Feb 2013
    Meg
    US

    Hotel Chandler - New York
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Feb 2013
    A Traveller
    US

    Hotel Chandler - New York
    5.0 / 5
    Outstanding
    "A good off Broadway location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The hotel staff was very friendly and full of information. Coffee and tea are available 24 hours a day in the lobby, which has a very nice little library.
    Genuine Hotels.com guest review
    3 night trip in Feb 2013
    Briane
    US

    Hotel Chandler - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel messed up my room service order but quickly corrected it and took the entire charge off my bill. The workout room could use some updating as the equipment is not the best, but it's ok for a couple of days. Fantastic little Italian place one block away.
    Genuine Hotels.com guest review
    2 night business trip in Jan 2013
    Russell
    US

    Hotel Chandler - New York
    5.0 / 5
    Outstanding
    "the best in a long time"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This is a fabulous little hotel. Well appointed, not over designed. Great staff! Clean! Amazing value! Normal size room by NYC standards.....I hope it is my new go to place.
    Genuine Hotels.com guest review
    5 night business trip in Jan 2013
    christopher
    US

    Hotel Chandler - New York
    5.0 / 5
    Outstanding
    "Convenient to all areas and very nice staff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very comfotable with friendly staff. The workout room is small but I had a bike to ride.
    Genuine Hotels.com guest review
    1 night business trip in Jan 2013
    Lisa
    US

    Hotel Chandler - New York
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night family trip in Jan 2013
    A Traveller
    US

    Hotel Chandler - New York
    5.0 / 5
    Outstanding
    "Very convenient to meetings."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    More than met expectations. Usually stay further north in the City. The staff was very friendly.
    Genuine Hotels.com guest review
    1 night business trip in Jan 2013
    David
    US

    Hotel Chandler - New York
    5.0 / 5
    Outstanding
    "Great for a NY getaway"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was perfect, convenient location, friendly staff, very comfortable and elegant room. There were restaurants within walking distance and the hotel was only a short cab ride from Penn Station. It was a nice walk to Times Square. I have rarely have had such friendly hotel staff. A little traffic noise, but this is the heart of mid-town Manhattan. […] We spent 4 nights and it was great. I highly recomment the Hotel Chandler. Read more
    Genuine Expedia guest review
    Other trip
    Jan 16, 2013
    A Traveller
    US

    Hotel Chandler - New York
    5.0 / 5
    Outstanding
    "Went for New Year's Eve"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very nice hotel, close enough to walk everywhere, rooms were very clean and enough room for a family of 3.
    Genuine Expedia guest review
    Other trip
    Jan 8, 2013
    A Traveller
    US

    Hotel Chandler - New York
    4.0 / 5
    Excellent
    "Pretty nice hotel and safe location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Stayed here on a weekend visit to NYC. The rooms are smaller than they appear in the PR pictures, but they are comfortable enough and everything was clean. The robes in the bathroom are a nice touch. Never saw anyone in the bar, and didn't eat breakfast there so i can't speak to that. One detail to clarify, I called the spa mentioned by Expedia and […] they do NOT offer discounts to guests; that's only for hotel employees. It's a decent location - walking distance to attractions and restaurants - and as a single woman traveling to the city I felt very safe. I wish it were a little cheaper, but it's NYC. I would stay here again. Read more
    Genuine Expedia guest review
    Other trip
    Jan 7, 2013
    A Traveller
    US

    Hotel Chandler - New York
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Dec 2012
    A Traveller
    US

    Hotel Chandler - New York
    4.0 / 5
    Excellent
    "great location, wonderful staff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    the location is great. the staff was extremely helpful and pleasant. Rooms are not very large but adequate with a comfortable bed
    Genuine Expedia guest review
    Other trip
    Dec 22, 2012
    Eran
    US

    Hotel Chandler - New York
    3.0 / 5
    Good
    "Nice but there are nicer in this neighborhood."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      2.0
    The hotel entrance was under construction, making ingress and egress unpleasant. On the positive side, the room was reasonably spacious and appealing, and the staff was helpful and courteous. The negatives are (1) the lobby and hallways, which are dreary, old-fashioned and uninviting and (2) the elevators, which are woefully inadequate to meet the hotel's […] needs. Read more
    Genuine Expedia guest review
    Other trip
    Dec 20, 2012
    A Traveller
    US

    Hotel Chandler - New York
    5.0 / 5
    Outstanding
    "Great staff and very clean hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Staff was so helpful in a couple of circumstances. The location was terrific as it is located right in the middle of a lot of business areas and nearby to shopping. Room was small by most hotel standards, but probably pretty standard for a new york hotel room.
    Genuine Expedia guest review
    Other trip
    Dec 14, 2012
    A Traveller
    US

    Hotel Chandler - New York
    5.0 / 5
    Outstanding
    "Great Botique Hotel!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Small Hotel That Makes You Feel Like Home.
    Genuine Hotels.com guest review
    2 night trip in Dec 2012
    A Traveller
    US

    Hotel Chandler - New York
    5.0 / 5
    Outstanding
    "Recent stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Very good hotel.convenient location Courteous helpful staff. Clean and neat rooms. Will definitely go back.
    Genuine Hotels.com guest review
    Other trip
    Dec 12, 2012
    G.Mohan
    US

    Hotel Chandler - New York
    3.0 / 5
    Good
    "Not good value"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Breakfast room is too small and the food offered limited. Location is bordering undesirable area of NYC. Street noise woke me up because the windows are not well sound insulated.
    Genuine Expedia guest review
    Other trip
    Dec 6, 2012
    A Traveller
    US

    Hotel Chandler - New York
    5.0 / 5
    Outstanding
    "Excellent hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    I go to NYC twice a month for business and have stayed in several hotels. This place was terrific, from the greeting I received to the attention of every detail. There was a bunch of construction going on aroud the hotel but it was really a non-issue. An AWESOME little Italian place right around the corner. Room was small but most NYC rooms are...very […] clean, everything seemed new....plus, wine and cheese reception didn't hurt (free) Read more
    Genuine Hotels.com guest review
    3 night business trip in Nov 2012
    Russell
    US

    Hotel Chandler - New York
    4.0 / 5
    Excellent
    "Great hotel for couples"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Good service all round. Extremely comfortable bed. Good staff and a good location
    Genuine Expedia guest review
    Other trip
    Dec 5, 2012
    Phil
    US

    Hotel Chandler - New York
    4.0 / 5
    Excellent
    "Excellent service - friendly and efficient"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Service/Staff was/were the highlight for sure. Room wasn't ready but we arrived about 11 so not a problem and they called when it was. Had Suite as we had our 2 kids in tow - was expecting a larger room for an 'Executive Suite' but was nice room. Used Fitness Room which is also small, but luckily I was only one in there, so was fine. They were building […] a restuarant off the lobby, no noise issues, should be a good addition to a good hotel in a pretty decent location on 31st and Madison. Read more
    Genuine Expedia guest review
    Other trip
    Dec 3, 2012
    A Traveller
    US

    Hotel Chandler - New York
    4.0 / 5
    Excellent
    "Beautiful hotel but my room was pretty small"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Loved the feel of the hotel. The room itself was a bit small. If there was more than 1 person in my room it probably would have been uncomfortable.
    Genuine Expedia guest review
    Other trip
    Dec 3, 2012
    A Traveller
    US

    Hotel Chandler - New York
    5.0 / 5
    Outstanding
    "Everything we hoped for!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel is stylish, clean, and very comfortable. The staff is exceptional, we especially enjoyed ending our day at the lounge talking with Sam the bartender. The location is great, an easy walk to all the sights. There is a great Thai restaurant directly across the street which was a nice surprise. It is NY so the room was a little smaller than average, […] but it was very cozy and more than enough. Same goes for the bathroom- small but very nice, You just have to be a smart traveler and not over pack. As far as the surroundings, there will be some kind of construction almost anywhere you go or stay, and its a mixed bag everywhere in the city as far as stores and buildings so that is not a negative for this hotel or location, its the norm. We had a great trip and The hotel had a lot to do with that, not one complaint. Great Hotel! Read more
    Genuine Hotels.com guest review
    4 night romance trip in Nov 2012
    George and Noel
    US

    Hotel Chandler - New York
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    A Traveller
    US

    Hotel Chandler - New York
    4.0 / 5
    Excellent
    "A very good deal for the price"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Stayed at the hotel Chandler for 4 days this past Thanksgiving. Rooms were a bit small, but very clean and well appointed. Staff was gracious and helpful, and the common areas of the hotel were lovely. Particularly appreciated the plush robes, pillow chocolates, and turn down service and the free coffee in tea in the lobby. I am very familiar with NYC […] hotels and would recommend this one to anyone looking for a pleasant, reasonably priced stay in midtown Manhattan. Read more
    Genuine Expedia guest review
    Other trip
    Nov 26, 2012
    A Traveller
    US

    Hotel Chandler - New York
    4.0 / 5
    Excellent
    "Very good hotel for the money"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      5.0
    You don't go to Manhattan expecting a bargain, but the Hotel Chandler qualifies as a real value. Located on 31st, between 5th and Madison, it's a perfect location for just about anything you want to do in the city. We found the hotel staff to be pleasant and very helpful, and the hotel to be clean and well-maintained. Complaints? A couple of minor gripes: […] 1) we never could get the air conditioning in our room to work properly, so we were always a little warm; and 2) the shower, with its overhead nozzle, is reminiscent of a concentration camp. (Note to architect: there's a reason shower heads are located on the wall and not on the ceiling.) But I'm quibbling. It's a terrific hotel, one that we would gladly choose on our next visit to the city -- and that's more than I can say for the dozen other Manhattan hotels we've tried (cough, cough, Hudson). Read more
    Genuine Hotels.com guest review
    5 night romance trip in Nov 2012
    Dennis
    US
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