All hotels in Madrid, Spain
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
Avenida Pio XII, 77, Madrid, Madrid, 28036, Spain, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Hotels.com reviewsTripAdvisor reviews
4.1 / 5Excellent

Score breakdown (from 292 reviews)

  • Comfort
    Rather comfortable
  • Value
    Fairly good value for money
  • Breakfast
    Breakfast is average
  • Food
    Food is all right
  • Bar
    Bar is not good
  • Wellness
    Poor wellness & sports facilities
  • < Previous
  • Page 1 of 6
  • Next >
4.0 / 5Excellent
"Great deal!"
We've been to this hotel after staying in The same one in Valencia and everything went great. Only inconvenience was that autumn was too hot and there was not air aconditioner and there were not able to turn it on.
Genuine Hotels.com guest review
2 night romance trip Nov 8, 2015
Gisela
US
5.0 / 5Outstanding
"Great place to stay"
Great room - top of the line in Europe. The room was spacious, the bathroom was excellent, and the staff was helpful and friendly. It was easy to get to and from the Metro, the train station, and the airport. Lobby was nice, area was nice, and would definitely stay there again when I go back to Madrid.
Genuine Expedia guest review
Other trip Jun 19, 2015
Lizzie
US
4.0 / 5Excellent
"quiet and metro convenient"
Clean, quiet, high-rise hotel about 10 min walk from 2 different Metro stations. Not in Madrid central, but again 10 min walk to mercado and neighborhood restaurants.
Genuine Hotels.com guest review
2 night family trip May 16, 2015
Diane
US
3.0 / 5Good
"Too loud"
On expedia this hotel claims to have sound proof rooms. This was not true, it was the loudest hotel I have stayed in. We could hear the guests from the room above us which woke us up early every morning. Even though we were on a non smoking floor, it smelled like cigarette smoke everyday. The shower door was broken and everytime you took a shower the whole bathroom floor got wet, puddles of water everywhere. The bed mattress was also hard a rock. The room was clean and the lobby of the hotel smelled great but at the end of the day I could not relax or sleep well in this hotel.
Genuine Expedia guest review
Other trip May 23, 2015
E
US
5.0 / 5Outstanding
"Excellent and very convenient location"
This Hotel is great. We stayed in Madrid for a few days and then we had a travel to Barcelona and we were coming back to Madrid , so , we decided to come back at this hotel because we really liked, and besides that they keep our luggage until we came back from Barcelona. The hotel is quiet and very clean. And the location is very convenient because is close from the Airport and there is a bus stop in front of the hotel , also there is a subway station a few blocks from the hotel . That's way you can go and come from downtown very easily and cheaper . The Customer Service is excellent,specially INES she works at the front desk , and she is a friendly and helper person. She gave us a beautiful room, and got a great tickets for us to watch a soccer game at Santiago Bernabeu Soccer Stadium in Madrid. We want to say thank you Ines !! for be such a great customer service person . People like you make the difference in any company. If we go back to Madrid again we will stay in this hotel for sure.
Genuine Expedia guest review
Other trip May 12, 2015
A Traveler
US
4.0 / 5Excellent
"Good value"
PioXII was close to the PioXII and Pastrana Metro stations making pretty much everything in Madrid easily accessible. The staff were friendly and helpful. Internet was too slow for anything but text. Lobby and rooms were nice and clean. The shower had a half door which meant water could get all over if not being careful. Bed was comfortable and room was quiet.
Genuine Expedia guest review
Other trip Mar 7, 2015
A Traveler
US
4.0 / 5Excellent
"Recommend it."
I was there only a night so I can't objectively make a fair assessment but our stay was alright. I wish there were a real bar, 4 stars standard usually.
Genuine Expedia guest review
Other trip Nov 16, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel, quiet area."
The room was clean and hotel's stuff service was OK: reception, breakfast, parking. Some problems with the room's door (informed reception but it wasn't taken care of) and I kind of sorted it out by myself.
Genuine Expedia guest review
Other trip Oct 22, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel close to the train station"
We stayed in this hotel because we had an early train and it was very convenient. We were surprised because is so easy to go from the hotel to any place by public transportation.
Genuine Expedia guest review
Other trip Sep 28, 2014
Maria
US
4.0 / 5Excellent
"Good value for the money"
Very good hotel at the north of Madrid, close to the airport and the public transport system. The staff is friendly and helpful.
Genuine Expedia guest review
Other trip Jun 7, 2014
A Traveler
US
4.0 / 5Excellent
"Nice, Quiet Part of Town"
This is a nice, quite, modern hotel that's surrounded by diplomatic missions and office buildings. The staff was professional and accommodating. We ate breakfast in the hotel restaurant every day and while the buffet selections were a little limited, everything tasted great. There weren't a lot of stores or other places to eat nearby, which was a little disappointing but there is a huge grocery store within walking distance, a bus stop right outside the hotel and a subway station nearby. We used room service once and our order was at our door within 15 minutes. Plenty of underground parking. Really nice hotel at a really nice price.
Genuine Expedia guest review
Other trip May 24, 2014
Murray
US
5.0 / 5Outstanding
"Beautiful rooms"
Rooms were beautiful for the price! They looked just like the pictures!! Everyone was helpful and kind! The only negative thing was that room service closes at 11pm.
Genuine Hotels.com guest review
1 night trip Feb 14, 2014
A Traveler
US
3.0 / 5Good
"below expected, probably good value for money..."
a bit coldish. cafeteria closed to soon. a little cold wind gets inside the room.
Genuine Hotels.com guest review
2 night trip Jan 3, 2014
manuel forjaz
US
5.0 / 5Outstanding
"Top class hotel - mostly business travelers"
I stayed here quite a few times whilst on business in Madrid. The staff couldn't have been nicer or more helpful. It really was a pleasure! On paper it doesn't look so convenient for the city centre but the Pio XII metro is only a few minutes walk and then it's easy to get into town. Maybe 20-30 minutes. Madrid's metro system is clean and safe and runs to about 02:00 so you can easily get back after a night out. The airport is about half an hour by metro I mostly got upgraded because of Expedia Rewards but the standard rooms are just as good - just smaller and not such great views. The restaurant and bar are excellent and I often used to eat there even if I wasn't actually staying at the time. It's a business hotel mainly I think so it pays to book early if you're going to stay during the week. Conversely, it's a great place to stay for weekend break in Madrid as the rates will likely be much lower. All-in-all one of the best hotels I've ever stayed in! (I've been traveling abroad on business full-time for five years now)
Genuine Expedia guest review
Other trip Dec 25, 2013
Tony
US
4.0 / 5Excellent
"Comfortable room"
It is kind of far from the center of the city, you have to take 20 mins bus(bus 150, right in front of the hotel). There's a big supermarket one station before the hotel, you can buy fruit and snacks. Also there's metro station with 10 minutes walking distance. Pretty close to airport, 20 mins cab.
Genuine Expedia guest review
Other trip Nov 12, 2013
zi
US
5.0 / 5Outstanding
"Good hotel in a lovely area of Madrid"
Comfortable room. Decent free internet connection, both wireless and wired. Bus stop right in front of the hotel, and metro stations some 7 minutes walk. Chamartín train station a 15 minutes walk.
Genuine Hotels.com guest review
5 night business trip Sep 1, 2013
Martin
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"A good one"
Very nice hotel, does exactly what it says on the box, and staff friendly and accommodating. Also an amazing array of top-quality food (although over-sweetened fruit 'juice') at the good-value buffet breakfast.
Genuine Hotels.com guest review
3 night business trip Oct 22, 2015
John
GB
4.0 / 5Excellent
Easy place to stay, but minimalist in style and a bit bleak. Getting downtown by metro takes about half an hour including walking to the station, but good value. There was no tea/coffee-making kit in the room, which I would have expected from that type of hotel.
Genuine Hotels.com guest review
3 night family trip Oct 8, 2015
David
GB
4.0 / 5Excellent
"3.8/5"
Only thing letting this place down were the staff and location- dont expect more than a point in the direction when asking for help.
Genuine Hotels.com guest review
1 night trip Jul 11, 2015
A Traveler
AU
5.0 / 5Outstanding
"Nice hotel."
Absolutely fantastic hotel. I recommend this hotel to everyone.
Genuine Expedia guest review
Other trip Jul 14, 2015
Daniela
GB
3.0 / 5Good
"Good Hotel, Horrible Internet"
The hotel is nice but far from city center. There isn't much around for dining options. The Internet in the room was very very SLOW, slower than dial up. Complained at the desk over and over again, and they have me some BS about looking into it, but nothing changed. I suffered with that for 3 days. Basically Good Hotel, away from city center, Horrible Internet speed.
Genuine Hotels.com guest review
3 night family trip May 30, 2015
Salim
IE
4.0 / 5Excellent
"Comfortable stay near to Madrid centre on bus."
Improve evening facilities for restaurant. service poor food cold and not what we had ordered.
Genuine Expedia guest review
Other trip Apr 30, 2015
Val
GB
5.0 / 5Outstanding
"Great Value and comfort"
The hotel is located in very nice neighborhood. Very close to metro and easy access to airport. Really no need to take a taxi; fare 30,00 each way.Had light fare at the restaurant and it was great. The staff are exceptionally nice. The room was tastefully decorated with very comfortable beds and view. Would change the pillows. Would stay there again.
Genuine Hotels.com guest review
1 night romance trip Apr 6, 2015
Dolores
IE
2.0 / 5Fair
"5 day break visiting my brother"
Very poor welcome,room reservation incorrect, given absolutely no info on hotel facilities, or help on arrival, rooms cold, room fridge & door broken bathroom door broken, room safe not working(was rectified), cot in room which I had to move out to corridor, no robes or slippers as advertised on Expedia hotel ad - hotel functional but not comfortable - not a good experience!
Genuine Expedia guest review
Other trip Feb 23, 2015
Kathryn
GB
5.0 / 5Outstanding
"close to train and metro @ Chamartin"
Only spent one night. It's convently located, within walking distance, to the Chamartin train and metro station. Staff were great with dircations to train station. Not a lot around the hotel, but we only needed something close to transportation.
Genuine Hotels.com guest review
1 night romance trip Feb 17, 2015
Robert
CA
4.0 / 5Excellent
"Hotel location"
Hotel is more in the business district than in the centre but there is a metro station around the corner (approx. 5 minute walk) which was ideal. Metro service was excellent and very easy to use. Was nice to leave the hustle and bustle at night and go back to the hotel which is in a quieter area. Excellent location for the airport too. The only down side was there were no tea and coffee facilities in the room.
Genuine Expedia guest review
Other trip Oct 30, 2014
A Traveler
GB
4.0 / 5Excellent
"Needed a room"
Madrid was busy that weekend so booked whatever we could find.hotel is far from attraction but close to charmartin train station and ten minutes walking to a metro station. The hotel itself is great.
Genuine Hotels.com guest review
3 night family trip Sep 11, 2014
Alnasir
CA
4.0 / 5Excellent
"Great room"
Very large room, very large bathroom, very clean, comfortable bed. TV was a bit dark but anyone who knows how to work remote control could have changed the contrast I suppose (I'm a tech ignorant). Overall very happy with hotel. The only negative thing is there's nothing around. It's right by the M30 which is great if you are arriving by car. Otherwise the nearest Metro is a good 10-15 minute walk. No shops, no bars, no restaurants (other than the in-house one) in immediate area.
Genuine Hotels.com guest review
1 night business trip Jun 18, 2014
1 night stay
GB
5.0 / 5Outstanding
"Close to train station."
Hotel is a moderate walk from the train station. Modern and clean with large rooms. Would definitely stay there again.
Genuine Hotels.com guest review
Response by Hotel ILUNION Pio XII
Dear Client, thanks so much for your review. We do hope you can come back in the future. Patricia Otero. Hotel Manager
2 night trip Mar 29, 2014
A Traveler
IE
3.0 / 5Good
"Quite cold"
The facility was not bad...But it was very cold even with the heater and cafeteria closes quite early. Not far from Sol Plaza.
Genuine Hotels.com guest review
2 night trip with friends Feb 1, 2014
Hana
IE
3.0 / 5Good
"Hotel within walking distance of the metro"
The hotel was easy to access from the airport. but there are no shops cafes or restaurants close buy. If you are looking for a reasonable priced hotel and a comfortable bed then you will be happy to stay here. There are no tea/coffee making facilities in the room which means you have to use the hotel cafe. Madrid is easy to access because there are 2 metro stations close by.
Genuine Expedia guest review
Other trip Aug 24, 2013
Female
GB
4.0 / 5Excellent
"Nice hotel in to quiet an area"
Stayed here for 3 nights in kart of June. Hotel is very clean and well maintained. Rooms are a good size and comfy. My only negatives for anyone staying here would be that there is nothing in the area. The 2 resteruants we found where closed all weekend and for some reason the hotel resteruant is also closed from Friday afternoon till Monday morning! All in all a nice hotel and near a metro station which takes about 30 mins to get to Sol and central areas where I would probably stay if I went back.
Genuine Expedia guest review
Other trip Jun 12, 2013
Udesky
GB
4.0 / 5Excellent
"Great Hotel for Couples"
The hotel is superb for a city break and for couples, the room was decent size and the furniture where polished. You could be in the room and never see daylight, me and my wife kept on waking up late. However, the toilet had stains on the wall, and the food is not so great. Most importantly, the staffs need to brush up their English. The hotel is too good for the level of communication provided, especially has international guest like us stay over (English is an international language). My first language is Yoruba not English, so I know what I am saying. Even with these few negative, me and my wife agreed we will stay in the hotel again whenever we visit Madrid.
Genuine Expedia guest review
Other trip Apr 30, 2013
Moses
GB
2.0 / 5Fair
"Poor attention to detail."
The bed was uncomfortable and the breakfast was a very poor standard
Genuine Expedia guest review
Response by Hotel ILUNION Pio XII
Dear client, Thank you for your comments and for staying with us in Confortel Pío XII. We are sorry if the level of our room facilities was not what you expected, our rooms have a modern style and all facilities of a 4 stars hotel, We regret that you don’t like it. About the breakfast we are surprised because our clients usually are satisfied with our breakfast buffett, that contains fruit, yogurts, hot and cold dishes and every products includes in this category. Anyway will work harder to improve, your feedback is very important for us, we are always looking for ways to learn of any missed opportunities Our best regards.
Other trip Apr 1, 2013
A Traveler
GB
4.0 / 5Excellent
"very nice"
very nice
Genuine Hotels.com guest review
1 night trip Mar 13, 2013
Nicola
GB

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Cheap, but ok"
Good size room. Very hard bed. AC not working, and hadn't for a long time the the look of it. Quite a lot of noise through the windows. Clean and well presented. Not a place for a romantic getaway.
Genuine Hotels.com guest review
1 night romance trip Jan 26, 2016
A Traveler
NO
4.0 / 5Excellent
hotel correcto, pero la verdad que el personal un poco antipático. además, si tienes moto o la dejas en la calle o en el garaje [pagando, claro], no te dejan dejarla en la entrada aunque no moleste.
Genuine Hotels.com guest review
1 night trip Jan 22, 2016
A Traveler
ES
4.0 / 5Excellent
El hotel está muy bien. Es limpio, muy buen servicio y la habitación bastante cómoda. Es una buena opción si se busca hospedarse en un lugar tranquilo de Madrid, lejos del bullicio del centro. Si bien está alejado del centro, tiene 3 estaciones de metro que conectan bien y rápido con las zonas más concurridas de la ciudad.
Genuine Hotels.com guest review
2 night romance trip Dec 27, 2015
Tarcila
ES
4.0 / 5Excellent
Buena situación y comunicación.Tan solo puedo opinar sobre la habitación ya que no utilice otros servicios. Con respecto a la misma mi opinión es favorable , amplia con ventilación directa, confortable con posibilidad de aislarla del ruido del pasillo mediante puerta corredera con baño de buenas dimensiones.Es una habitación standar alto.El trato personal correcto.
Genuine Hotels.com guest review
4 night family trip Dec 23, 2015
maria luisa
ES
4.0 / 5Excellent
Todo correcto para ir en viaje de trabajo.
Genuine Hotels.com guest review
2 night business trip Dec 17, 2015
A Traveler
ES
4.0 / 5Excellent
"Para recomendar"
Hotel en buenas condiciones, a 5 minutos del metro en un zona muy tranquila.
Genuine Hotels.com guest review
3 night family trip Dec 4, 2015
Claudio
ES
5.0 / 5Outstanding
"Buen precio y calidad"
En general bien pero para ir al centro si está un poco retirado
Genuine Hotels.com guest review
3 night family trip Nov 28, 2015
Yadira
MX
4.0 / 5Excellent
"Lo recomiendo"
La habitación muy agradable, todo se ve nuevo y limpio, la cama súper cómoda. La zona muy tranquila y silenciosa.
Genuine Hotels.com guest review
3 night romance trip Nov 5, 2015
Ariel
PA
5.0 / 5Outstanding
"Buena"
Gostei
Genuine Hotels.com guest review
3 night trip with friends Oct 23, 2015
Rene
BR
4.0 / 5Excellent
"숙박은 편안하나 업무보기는 DOWN TOWN 에서 먼거리임"
숙박은 좋은 호텔이니 DOWN TOWN 업무는 외곽에 위치하여 불편함
Genuine Hotels.com guest review
4 night business trip Oct 14, 2015
A Traveler
KR
4.0 / 5Excellent
"Zentrales, schönes Hotel"
Hotel liegt in der Nähe der Innenstadt, nur 800 Meter entfernt von der Metrostation Pio xii.
Genuine Expedia guest review
Other trip Oct 21, 2015
A Traveler
DE
4.0 / 5Excellent
"Prima voor een combinatie voetbal en city."
Op flinke loopafstand van metro. Rustige buurt, restarants en supermarkt op 10 minuten lopen. Prijs/kwaliteit hotel klopt.
Genuine Expedia guest review
Other trip Oct 20, 2015
A Traveler
NL
4.0 / 5Excellent
"Hotel en zona muy segura"
El hotel está en una muy bena zona, el desayuno excelente y el personal todo muy amable, mi única desaveniencia fue el Aire Acondicionado de la habitación, muy deficiente
Genuine Expedia guest review
Other trip Oct 19, 2015
Richardo
ES
5.0 / 5Outstanding
"Madrid 2015 espectacular y el Hotel un 10"
Un Hotel muy bueno Un poco caro x q reserbe el mismo dia . A dos del 12 octubre Pero con antelacion el precio calidad ... Excelente Saludossss
Genuine Hotels.com guest review
3 night family trip Oct 10, 2015
Carmen
ES
5.0 / 5Outstanding
"Estancia excelente"
Mi experiencia fue muy buena (18/09-22/09/2015). El personal del Hotel (recepción , del restaurante, mantenimiento) es muy amable y atento. La habitación amplia y la vista genial. Todo es muy moderno. El wi fi generalmente funcionó salvo algunos momentos en que se caía el internet. Definitivamente volvería en una próxima oportunidad.
Genuine Hotels.com guest review
4 night trip Sep 18, 2015
Olga Sofía
PE
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
  • < Previous
  • Page 1 of 6
  • Next >