"Good value for the money"
Very good hotel at the north of Madrid, close to the airport and the public transport system. The staff is friendly and helpful.Genuine Expedia guest review
Response by Confortel Pio XII Dear Guest, Many thanks for selecting Confortel Pío XII and for your lovely comments about our staff. Patricia Otero, Hotel Manager
"Nice, Quiet Part of Town"
This is a nice, quite, modern hotel that's surrounded by diplomatic missions and office buildings. The staff was professional and accommodating. We ate breakfast in the hotel restaurant every day and while the buffet selections were a little limited, everything tasted great. There weren't a lot of stores or other places to eat nearby, which was a little […] disappointing but there is a huge grocery store within walking distance, a bus stop right outside the hotel and a subway station nearby. We used room service once and our order was at our door within 15 minutes. Plenty of underground parking. Really nice hotel at a really nice price. Read moreGenuine Expedia guest review
Response by Confortel Pio XII Dear Murray, thank you very much for taking the time to share your comments in Expedia. We are delighted to read that you enjoyed all the services and facilities within the hotel. It wouldl be our pleasure to welcome you back in the very near future. Patricia Otero, Hotel Manager
Rooms were beautiful for the price! They looked just like the pictures!! Everyone was helpful and kind! The only negative thing was that room service closes at 11pm.Genuine Hotels.com guest review
"below expected, probably good value for money..."
a bit coldish. cafeteria closed to soon. a little cold wind gets inside the room.Genuine Hotels.com guest review
"Top class hotel - mostly business travelers"
I stayed here quite a few times whilst on business in Madrid. The staff couldn't have been nicer or more helpful. It really was a pleasure! On paper it doesn't look so convenient for the city centre but the Pio XII metro is only a few minutes walk and then it's easy to get into town. Maybe 20-30 minutes. Madrid's metro system is clean and safe and […] runs to about 02:00 so you can easily get back after a night out. The airport is about half an hour by metro I mostly got upgraded because of Expedia Rewards but the standard rooms are just as good - just smaller and not such great views. The restaurant and bar are excellent and I often used to eat there even if I wasn't actually staying at the time. It's a business hotel mainly I think so it pays to book early if you're going to stay during the week. Conversely, it's a great place to stay for weekend break in Madrid as the rates will likely be much lower. All-in-all one of the best hotels I've ever stayed in! (I've been traveling abroad on business full-time for five years now) Read moreGenuine Expedia guest review
It is kind of far from the center of the city, you have to take 20 mins bus(bus 150, right in front of the hotel). There's a big supermarket one station before the hotel, you can buy fruit and snacks. Also there's metro station with 10 minutes walking distance. Pretty close to airport, 20 mins cab.Genuine Expedia guest review
"Good hotel in a lovely area of Madrid"
Comfortable room. Decent free internet connection, both wireless and wired. Bus stop right in front of the hotel, and metro stations some 7 minutes walk. Chamartín train station a 15 minutes walk.Genuine Hotels.com guest review
"Very good - bit far from subway/metro"
The service was excellent. The room was great. You can pay 20 euros more and have either breakfast, lunch or dinner and a late check-out which is very convenient. The hotel is not far away from the airport, 15 to 20 minutes away, paying around 21 euros for the ride. It is a bit far from subway/metro when you are carrying heavy luggage but there are […] two buses that stop right in front of the hotel! Read moreGenuine Hotels.com guest review
The price of the hotel was very good for Madrid, train station is about five minutes walking, close to a big supermarket.Genuine Hotels.com guest review
Great place to stay. We were expecting extra charge for parking, but it was free. Very close to public transportation. Very friendly staff. No clothes iron available.Genuine Expedia guest review
Great hotel/service/ Very friendly and helpful people outrageously expensive breakfast about 20 eu enough for lunch for 2 metro 10 min walk/15 min downtwn/in the middle of embassy villageGenuine Expedia guest review
"We like to walk and take trains. This was perfect."
Comfortable hotel, good breakfast spread, nice and quiet neighborhood. NOT near the center of town, if that matters to you. More like a convention hotel. If you don't mind a short walk to the Pio XII Metro station, this is the place to stay. The Colombia Metro (different line from Pio XII) is just another block or so more, and it's a direct line to […] the Airport. (€2.50 one way). ROOM PROS: Windows open, which is important since one of the ROOM CONS is that the heat can't really be controlled. Another ROOM PRO is the double-shower-head situation in the shower. Very comfortable. Unfortunately, our room had a CON in that the shower leaked all over the floor every time due to the instability of the glass partition "attached" to the tub and the floor drain was on the other side of the bathroom. Another ROOM PRO that we enjoyed was the in-room safe and the easy-to-use free Wi-Fi. One CON for me was the rock-hard mattress, but this was a PRO for my spouse...so they'll cancel each other out. We traveled by train, so the parking situation is unknown. The breakfast spread was great. Food was tasty, variety was good. If you want to get your own food, there's a supermarket down the street, with restaurants a few blocks more. The in-room fridge is big enough to keep supplies, and free bottles of water are provided daily. We would definitely stay here again next time in Madrid. Close proximity to the Chamartin train station (with access to Cercanías and RENFE trains) made daytripping very easy to El Escorial, Avila, Segovia, and more. Get a 10-ride Metro ticket and save some money coming and going from this hotel. Staff was VERY friendly every time we came and went. :) Read moreGenuine Hotels.com guest review
Nice stay at this hotel. Although the service could be better. I asked for a meeting room and they couldn't provide me one because I should have asked for one day in advance (and there were plenty rooms unused!!)Genuine Hotels.com guest review
Very large room, very large bathroom, very clean, comfortable bed. TV was a bit dark but anyone who knows how to work remote control could have changed the contrast I suppose (I'm a tech ignorant). Overall very happy with hotel. The only negative thing is there's nothing around. It's right by the M30 which is great if you are arriving by car. Otherwise […] the nearest Metro is a good 10-15 minute walk. No shops, no bars, no restaurants (other than the in-house one) in immediate area. Read moreGenuine Hotels.com guest review
"Close to train station."
Hotel is a moderate walk from the train station. Modern and clean with large rooms. Would definitely stay there again.Genuine Hotels.com guest review
Response by Confortel Pio XII Dear Client, thanks so much for your review. We do hope you can come back in the future. Patricia Otero. Hotel Manager
The facility was not bad...But it was very cold even with the heater and cafeteria closes quite early. Not far from Sol Plaza.Genuine Hotels.com guest review
"Hotel within walking distance of the metro"
The hotel was easy to access from the airport. but there are no shops cafes or restaurants close buy. If you are looking for a reasonable priced hotel and a comfortable bed then you will be happy to stay here. There are no tea/coffee making facilities in the room which means you have to use the hotel cafe. Madrid is easy to access because there are […] 2 metro stations close by. Read moreGenuine Expedia guest review
"Nice hotel in to quiet an area"
Stayed here for 3 nights in kart of June. Hotel is very clean and well maintained. Rooms are a good size and comfy. My only negatives for anyone staying here would be that there is nothing in the area. The 2 resteruants we found where closed all weekend and for some reason the hotel resteruant is also closed from Friday afternoon till Monday morning! All […] in all a nice hotel and near a metro station which takes about 30 mins to get to Sol and central areas where I would probably stay if I went back. Read moreGenuine Expedia guest review
"Great Hotel for Couples"
The hotel is superb for a city break and for couples, the room was decent size and the furniture where polished. You could be in the room and never see daylight, me and my wife kept on waking up late. However, the toilet had stains on the wall, and the food is not so great. Most importantly, the staffs need to brush up their English. The hotel is too […] good for the level of communication provided, especially has international guest like us stay over (English is an international language). My first language is Yoruba not English, so I know what I am saying. Even with these few negative, me and my wife agreed we will stay in the hotel again whenever we visit Madrid. Read moreGenuine Expedia guest review
"Poor attention to detail."
The bed was uncomfortable and the breakfast was a very poor standardGenuine Expedia guest review
Response by Confortel Pio XII Dear client, Thank you for your comments and for staying with us in Confortel Pío XII. We are sorry if the level of our room facilities was not what you expected, our rooms have a modern style and all facilities of a 4 stars hotel, We regret that you don’t like it. About the breakfast we are surprised because our clients usually are satisfied with our breakfast buffett, that contains fruit, yogurts, hot and cold dishes and every products includes in this category. Anyway will work harder to improve, your feedback is very important for us, we are always looking for ways to learn of any missed opportunities Our best regards.
very niceGenuine Hotels.com guest review
"Very good hotel!"
Nice area, very good hotel and staff member!Genuine Hotels.com guest review
"holiday in madrid"
friendly staff with accurate information. close to public transport with good, inexpensive parking facilitiesGenuine Expedia guest review
"Close to MAD airport"
Very helpful at the desk, arranging taxi and print out from computer.Genuine Expedia guest review
"a 4* hotel with a 5* quality"
I've stayed for 3 nights at this hotel and it was a great experience though. I couldn't fault anything to be honest. The front receptions are helpful, polite and cheerful and I wish I could understand their Spanish better, they communicate in a very limited English from what I've gathered I was hoping for them to brush their English more as they are […] dealing with the international tourists. Read moreGenuine Expedia guest review
"Not quite a 4 star hotel"
Pro's: 5 minute walk from the excellent Madrid Metro. 10 mins by taxl from airport. Good food. Good beer. Friendly/helpful. CONS: Beds were stiff. Single beds instead of doubles, placed together to be a double bed, but were made up as single beds. Could here everything from others rooms because of wooden floors, and lack of sound proofing on the furniture. […] Restaurant opened at 8:30pm, and had the same menu as the small bar area. Beer selection, only 1 beer to choose from. WiFi was slow in the evening. Read moreGenuine Hotels.com guest review
"Convenient for airport and convention centre"
Nice, moderately priced hotel. Clean and in fairly good condition. Restaurant offers only a basic, limited selection (sandwhiches mostly) but the food is quite edible and ambience simple but pleasant. Bed is hard and pillows are flat, maybe not a problem for some guests but not too comfortable for me. Room was clean and everything worked. Staff not […] overly friendly but efficient. Location is not for tourists wanting to see Madrid, but convenient for business travellers wanting to be near the airport and convention centre, about 20 minutes by taxi from each. Beware of refund policies at certain times; I had to leave a day early but had to pay the last night anyway, which was in their policy but still annoying. Read moreGenuine Hotels.com guest review
"Very nice modern hotel - worthy of the stars"
Very friendly and nice staff - This hotel is situated in nice area and one close to other public transport routes. I don't speak any Spanish and the staff put themselves out to help me every single day. I will definitely return to Madrid again and definitly book this hotel which I just loved. I also think the prices for meals etc were very reasonable […] compared to other 4 star hotels here in UK. and Madrid. Read moreGenuine Expedia guest review
"Easy access to airport and metro"
Nice 4 star hotel. two metro stations near by PIO XII and Duque de Pastrana. 30 mins to the airport and city centre. Friendly and helpful staffGenuine Hotels.com guest review
"Polite and clean"
Stay was good, even spent an extra night - unfortunately not at the same rate as the first. This was my first time using Hotel.com so did not think to let you know I needed the extra night. Sad cause the E26 made such a difference to my mood as I was told by the member of staff that it would be the same price. However the next day a male member of staff […] was just so stern insisted I paid the full rate. Not a smile or appology just you have to pay. I liked all the female staff who were very polite. Read moreGenuine Hotels.com guest review
"Spacious hotel and modern with all mod cons"
Two day trip to Madrid. Very nice neighbourhood. Room and hotel lobby spacious. Cafeteria prices are a bit expensive but hey this is Madrid. Over all impressed and will stay in future, only 25 mins to city by metroGenuine Expedia guest review
"Good localization for the area, overheated"
The hotel was OK, few glitches made me think that service provided is more on two star family resort side than the business travelers orientated venue: Restaurant - being opened only late night. The waiter brought me a menu but when I was ready for order I was told in quite rude/broken language that I cannot order anything from the menu and other menu […] (from cafeteria next door) was brought. I would not wait long for restaurant to open if I knew the menu of restaurant and cafeteria serve same dishes ... The room - Within three days my refuse was not taken away and AC was broken. When reported that the room is terrible overheated and whenever I try to use AC it blows hot air to my room I was told it is the way of things ... Read moreGenuine Expedia guest review
"Good value and modern decor"
The room and bathroom were modern and a convenient bar fridge was provided. The location is a bit far from the tourist areas, but the metro is only a 7 min walk and another 15 mins to Sol station. I would not recommend taking the bus as it took us 40 mins to get to the hotel during rush hour. A grocery store (Alcampo) is conveniently located next to […] the Pio XII metro station. The receptionist was very friendly and spoke English. The lobby internet had two computers but only one was working. Wi-fi was free! Read moreGenuine Expedia guest review
"Good value for money"
Hotel was clean and staff were pleasant. 5 mins walk from Metro station. Asked for a double but got two singles pushed together. Otherwise very pleasant stay, and certainly good value for money.Genuine Expedia guest review
"Confortel Pio XII in Madrid"
Confortel Pio XII in Madrid is a high quality, clean modern hotel near the Chamartin station. very convenient for our clients offices in Madrid. Recommeded.Genuine Hotels.com guest review
bon rapport qualité/prixGenuine Hotels.com guest review
Hubiera sido perfecto si el metro hubiese estado mas cerca, y mejor indicado, ya que hay que leer muy bien la letra pequeña de las indicaciones.Genuine Hotels.com guest review
"Comfortel PIO XII"
good to visit thereGenuine Hotels.com guest review
Aamupala ihan hyvä, ilmastointi saatiin huoltomiehen avustuksella kuntoon. Vähän pihiä meininkiä, ilmaista pullovettä sai vain joka toinen päivä, sama linja pesuaineissa ja wc-paperissa. Siivous toimi. Hotellin sijainti on ja ympäristö on surkeat, metrolle matkaa ja eikä pääse suoraan keskustaan.Genuine Hotels.com guest review
"The right price"
Good hotel with the right price. The hotel was good and convenient, but it is hard to find a "wow" factor about this hotel. However, for the room rate, it is well worth the money. The location was very convenient for me since I attended a family event just around the corner. It was also very close to convenient subway communications to the airport. […] The beds were very hard, but I was tired so I didn't have any problems sleeping. Read moreGenuine Hotels.com guest review
"Hotel confortable y ubicado cerca del metro"
Las intalaciones del hotel son buenas, el hotel está alejado pero cerca del metro y en menos de media hora se puede estar en el centro.El desayuno es de pago y es muy caro dado que no está bien atendido y no es muy bueno.El café siempre está frío y no limpian las mesas...Genuine Expedia guest review
Response by Confortel Pio XII Estimado Cliente: en primer lugar gracias por resaltar que nuestras instalaciones son buenas y la buena comunicación de nuestro hotel con el centro de Madrid. Lamento mucho que el desayuno no haya sido de su agrado o no haya cubierto sus expectativas. Sus comentarios son muy valiosos para nosotros. Atentamente, Patricia Otero, Directora Hotel
"Hotel im Norden der Stadt"
Waren für einen kurze Städtetrip dort. Ohne Frühstück. Preis ist sehr in Ordnung, man muss eben etwas Zeit einplanen um in die Stadt zu kommen.Genuine Expedia guest review
Response by Confortel Pio XII Dear Guest, thank you very much for staying with us and for taking the time to share your feedback in this site. Yours sincerely, Patricia Otero, Hotel Manager
Wunderbar.. Tolles blick, toller service, sehr angenehm und gemütlich..ich wollte mein zimmer gar nicht verlassenGenuine Expedia guest review
Response by Confortel Pio XII Thank you very much for your lovely comments! Best regards, Patricia Otero, Hotel Manager
Deberían bajarlo a 3 estrellas no tiene servicio de cafetería sino cuando cierran el restaurante, muy pobre para ser 4 estrellasGenuine Hotels.com guest review
"tres bien situé"
si nous retournons a Madrid ,nous irons tres certainement a cet hotelGenuine Hotels.com guest review
Response by Confortel Pio XII Cher R.T., Je vous remercie beaucoup pour votre commentaire Ce sera un plaisir de vous voir à notre hôtel. Cordialement, Patricia Otero, Directrice Hotel
Necesitan renovar el hotel, está más para tres estrellas, no para cuatro.Genuine Hotels.com guest review
Hôtel super confortable, très peu de bruit, rideaux antilumière, climatisation réglable ... rapport qualité prix extra. Un peu loin du centre ville (bus a 10m de l'hôtel, métro a 500m de l'hôtel)Genuine Hotels.com guest review
Response by Confortel Pio XII Cher Soufiane, Merci beaucoup pour votre aimable et gentil commentaire. Nous souhaitons que vous pouvez revenir à Confortel Pío XII et de rester avec nous très bientôt. Patricia Otero, Directrice Hotel
"Super service - Hårde senge"
Der var super service på hotellet, Der var lidt langt for at komme op til noget som helst, Spisesteder, Samt indkøb. ! - Sengene var hårde. Og var bestemt ikke noget for mig. ! - Men resten var bestemt noget vær.Genuine Hotels.com guest review
"Gran estancia en el hotel"
La estancia fue muy agradable. He estado 3 veces en el hotel y repetiré. El único pero es que fue en la habitación 704 y había un olor a gasoil u otro combustible bastante fuerte. Deberían cuidar más esas cosas.Genuine Expedia guest review
Response by Confortel Pio XII Estimado Raúl: Es un verdadero placer saber que somos su hotel referencia en Madrid. Quiero pedirle disculpas por el olor que encontró esta vez en su habitación. Le puedo asegurar que se ha tratado de un hecho puntual y le agradecería que la próxima vez nos lo haga saber, para cambiarle inmediatamente de habitación. Muchas gracias por sus comentarios. Patricia Otero, Directora Hotel
"Distante dos pontos turisticos"
Hotel distande do centro da cidadeGenuine Hotels.com guest review
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