"Hotel on way to vacationing with friends."
Everything here was very nice. Breakfast was a little less than desirable, but it was free.... ??Genuine Expedia guest review
""What else would you expect?"
Many hotels look the same. The staff make all the difference. I travel internationally and ANY hotel would take this staff in a minute. They really make you feel that they truly want your stay to be what you want and need. Kudos to Victoria, Alexander, Stephan and all the support team!!!Coming back in 3 weeks.Genuine Hotels.com guest review
Perfect place for what we had to do. Excellent front desk help - gave us the name and directions to a Thai restaurant. Breakfast good - everyone friendly.Genuine Hotels.com guest review
Great, had to fly to AZ for a funeral, very affordable, great breakfast buffet every morning, fresh coffee all day and night. Very friendly staff. Walmart just about across the street for anything you may have forgotten to bring altho Hotel will give you toothbrush, toothpaste and things like that. Also Outlet across the street for shopping.Genuine Hotels.com guest review
Needs to be up graded,room,bath room and carpeting.very old and warn.Genuine Hotels.com guest review
"Close to our destination"
My stay there was awesome. We were able to swim for hours the two nights we were there. The breakfasts were great with such a big selection. The location was great especially so close to the outlet mall. Liked the location away from all the Phoenix traffic. It was perfect. Plan to stay there in March when I plan to be in that area again. We stayed at […] the Hampton in Anthem, AZ. Read moreGenuine Hotels.com guest review
Response by Hampton Inn Phoenix/Anthem Dear Traveler, Thanks so much for taking the time to write and post your 5 star review of our hotel. I'm glad you were happy here, and pleased to know you will be coming back in March for another visit. We look forward to welcoming you back and serving you here again. Sincerely, Ken Jacobs Guest Relations Manager
"VERY NICE FOLKS and CLEAN, NICE HOTEL"
The staff was very nice and accommodating (I was after a dental surgery). After I checked in, they even called me to follow up if I am happy with the room and if I need anything. They had all you might want and more for the breakfast and 24/24 hot coffees and tea. All was very clean, I also used the pool in the morning for 1 hour. To be recommended. […] And again, I was HIGHLY impressed with the courtesy of all the staff. Thank you! Read moreGenuine Hotels.com guest review
"Great location! Access to shops and resturants!"
Very enjoyable!Genuine Hotels.com guest review
Very well kept with nice amenities and friendly staff. Location good if you need to be close to Anthem, which we needed to do. Decent choices for free breakfast. We had only booked two nights but stayed for 3 and would go back again.Genuine Hotels.com guest review
Very nice hotel. Peaceful stay. Clean and comfortable.Genuine Hotels.com guest review
"Clean, comfortable and awesome staff"
On hot Phoenix area days and nights, AC is very important. This unit delivered. Also white sheets and comforters assured cleanliness. Only draw back, too many kids on our floor whose parents do not monitor. A lot of running and slamming doors. Only one night though, since their event was over and they left. Would stay there again in a heartbeat.Genuine Hotels.com guest review
Response by Hampton Inn Phoenix/Anthem Dear GLO, Thanks for staying with us and posting your comments. I'm sorry we didn't do a better job of managing the youth group we had in house during your stay and offer my apologies. I will use your review in discussions and training to improve our operation. I'm glad to learn you will be back, and hope you will let us know how we are doing during your future visits. Sincerely, Ken Jacobs Guest Relations Manager
"fantastic & very clean"
Out actually had 3 beds in the room because the sofa folded out. Very clean, gym was nice & clean as well. Breakfast was awesome. Make your own waffle machine, biscuit & gravy &ect. Absolutely loved it. Should be a higher star hotel.Genuine Hotels.com guest review
Response by Hampton Inn Phoenix/Anthem Dear Christina, Thank you for taking the time to write and submit a review of our hotel. It is our goal to provide our guests with the utmost in service, comfort, cleanliness, value and facilities, and I am glad we exceeded your expectations. We really appreciate your recommendation and look forward to welcoming you back on a future visit. Sincerely, Ken Jacobs Guest Relations Manager Hampton Inn Anthem
"The Perfect Hotel"
I can't say enough about this hotel. The staff is well-trained and friendly. The room was clean and quiet. The breakfast was tasty with a good variety of foods. It is located just across the street from the Anthem Outlet Stores.Genuine Hotels.com guest review
Response by Hampton Inn Phoenix/Anthem Dear Traveler, Thanks so much for sharing your comments about your recent stay with us. We endeavor to give all our guests the best in service and accommodations and we appreciate your compliments. I hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations Manager Hampton Inn Anthem
"Overnight to Phoenix"
Very good condition. Desk clerk was very helpful and courteous. Room excellent.Genuine Expedia guest review
"One of our best stays at a hotel!"
Our stay at the Hampton Inn was the best we've had in a long time! We had quite a drive to get there and didn't arrive until 12:30am. Concerned that our reservation may be cancelled due to our late arrival, I called to let them know. Cheryl answered the phone (at 11:00pm) and she was very pleasant and assured us our reservation was fine until 7am. The […] staff we met during our stay were wonderful and cheerful. The free hot breakfast was great and the dining room was very clean. Our room was spacious, comfortable and clean. We'll definately stay there again! Read moreGenuine Expedia guest review
Response by Hampton Inn Phoenix/Anthem Thank you for staying with us and posting your great review. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. It's always nice to received compliments from happy guests, and I will share your remarks with the rest of our team here. I hope we can serve you here again.
"Large clean rooms"
The room was very large and very clean! Breakfasts were very good, too.Genuine Expedia guest review
Response by Hampton Inn Phoenix/Anthem Thanks for staying with us and posting your comments and 5 star rating. I'm glad you were happy with the service and accommodations we provide and hope you will let us serve you here again soon.
The gentleman at the front desk was superb. The rest of the hotel was very nice but bland. There was nothing that made it stand out from other hotels or even other Hampton Inns. The one in Lordsbrurg, NM is better. Same price. I'd go back but I would prefer more attention to aesthetics.Genuine Hotels.com guest review
Response by Hampton Inn Phoenix/Anthem Thank you taking the time to write and submit your remarks regarding your stay at our hotel. We are always very happy when a guest comments about the wonderful service they have received. We value all guest feedback and use it to improve our operation. I hope you will let us serve you here again.
"Nice, decent hotel"
We really didn't stay too long. My friend and I got to the hotel at about 11pm and we were scheduled to be at Lake Pleasant at 6am. For the time we were there, the front desk manager was very friendly and the room was nice. Thankfully, this was my "free" night after purchasing 10 other rooms with Hotels.com because I did feel that the Hampton was overpriced […] compared with the competition in Phoenix. This was just the closest hotel to the lake that had two Queen beds available. All in all, a pleasant night in a relatively nice "middle of the road" hotel. Read moreGenuine Hotels.com guest review
Response by Hampton Inn Phoenix/Anthem Thanks for choosing our hotel and sharing your comments. Our pricing is in line with similar properties in this area and we feel that we offer good value given our central location and extensive facilities. I hope you let us serve you here again and give us a chance to earn that fifth star.
The staff was great and helpful. The breakfast was nice. We had a great stay with early check in time. Thank you.Genuine Hotels.com guest review
Response by Hampton Inn Phoenix/Anthem Thank you for taking the time to post your great comments and 5 star rating. We value all guest feedback and really appreciate your kind words and acknowledgement of jobs well done by our team. I hope we can serve you here again soon.
Extremely friendly hotel!Genuine Hotels.com guest review
"clean, well managed property"
Clean, well managed property, friendly staff and conveniently located.Genuine Hotels.com guest review
"We will be back!"
This was the third time we have stayed at this Hampton Inn. We keep coming back because of the great service, accommodations and extras. It seems to be a little more expensive than some of the other hotels in the area, but when you consider the pool, free hot breakfast (we have two teenagers!) and very spacious rooms- it's definately worth it. The kids […] were in the pool every chance they got even when it rained and hailed! They also enjoy the cookies and cocoa in the evening. Read moreGenuine Expedia guest review
"We love Hampton Inn"
Out of our three nights away, we enjoyed our stay at this place the most. Clean, comfortable, friendly and a great room with all the needed amenities. We will choose Hampton Inn for sure on upcoming vacations.Thank you!Genuine Hotels.com guest review
No complaints at allGenuine Hotels.com guest review
"Big, clean rooms with friendly staff"
Hotel was very clean and quiet for an interstate hotel. Staff was professional, especially Emeel, the manager at check-in. Room was very well set-up. It had a great work desk and a sofa. Beds were comfy and it was all extra clean. Was an unexpectedly pleasant stay!Genuine Hotels.com guest review
Hotel met my expectations. No complaints, but nothing remarkable about the property or service. As such, I felt it was extremely overpriced.Genuine Hotels.com guest review
They were remodeling which caused some inconvenience.Genuine Expedia guest review
"Very nice hotel."
Upon check-in the hotel staff were very pleasant and helpful. Our room was very clean and comfortable.Genuine Expedia guest review
Response by Hampton Inn Phoenix/Anthem Thank you for staying with us and sharing your comments. We want all our guests to be happy they chose our hotel and really appreciate your recognition of jobs well done. I hope we can serve you here again soon.
Very clean and well run motel. A good example for other motels.Genuine Hotels.com guest review
Response by Hampton Inn Phoenix/Anthem Thank you for your visit and nice comments. Everyone here wants to meet the needs and exceed the expectations of our guests, and we really appreciate your praise. We look forward to welcoming you back and serving you here again.
Very nice staff especially the graveyard ReceptionistGenuine Hotels.com guest review
Response by Hampton Inn Phoenix/Anthem Thank you very much for taking the time to write your nice comments. Cheryl is one of our best, she's been here 12 years and inspires all of us to do our best with every guest, every day. I'll be sure she receives the positive recognition she deserves for being mentioned here by you. We hope you will give us another opportunity to serve you soon.
The room was big, with a sitting area and couch. Very clean. The beds were very comfortable. The front desk called a short time after we were settled in just to see how everything was. The breakfast buffet was good. A very nice end to a long road trip. This was a fantastic hotel.Genuine Hotels.com guest review
Response by Hampton Inn Phoenix/Anthem Thank you very much for taking the time to share your comments about your recent stay with us. I'm glad you were happy with the service and accommodations we provide, because we want all our guests to know they made the right choice when picking our hotel. I hope you will let us serve you again the next time you are in our area.
Good, comfortable stay. Breakfast was better than most.Genuine Hotels.com guest review
Response by Hampton Inn Phoenix/Anthem Thanks for your recent visit and nice review. I'm glad you were happy with the service and accommodations we provide, and hope we can welcome you back here again soon.
"Family friendly, great place to stay"
The hotel was neat and clean. Very family friendly and the staff was very customer service oriented. Our room was good for the 5 of us, and the beds were comfortable. The rate was great, especially with the breakfast that was included. Which by the way the breakfast was great too. We will definitely stay here again.Genuine Expedia guest review
Response by Hampton Inn Phoenix/Anthem Thank you very much for choosing to stay with us and for taking the time to share your review and 5 star rating. We want all out guests to have a relaxing and comfortable visit, and really appreciate your acknowledgement of jobs well done. We look forward to welcoming you back the next time you are in our area.
"Great place to stay for North Phoenix"
Nice facility, good breakfast, great staff. Across from Anthem Outlets and near fastfood. Pool was already warm with 110 degree weather.Genuine Hotels.com guest review
Response by Hampton Inn Phoenix/Anthem Thanks for deciding to stay with us and for sharing your comments. I'm glad you were able to enjoy yourself, and appreciate the compliments to our team. We hope we can welcome you back soon.
I was very pleased with my stay. The room was very clean and the services were excellent. The complimentary breakfast buffet had many breakfast options and was very satisfying. The location of the hotel is excellent. The outlet mall is across the street, and has variety of designer stores.Genuine Hotels.com guest review
Response by Hampton Inn Phoenix/Anthem Thanks for staying with us and for posting your nice review and 5 star rating. I'm glad you were happy with the service and accommodations we provide, and hope you will stay with us again the next time you are in our area.
The hotel was incredibly spacious, beyond clean, and a perfect stay with an amazing price/value. The location right outside of Phoenix was a great distance from the busy city, and held many areas for shopping/eating. We will be sharing this hotel with our friends/family.Genuine Hotels.com guest review
Response by Hampton Inn Phoenix/Anthem Thank you very much for your recent stay and for taking the time to write and share your comments. I'm glad you enjoyed the many benefits of our location near so many shopping and dining options. We look forward to sharing more of our area with your friends and family, and you, the next time you visit us here in Anthem.
Cleanest breakfast area we have ever seen. Nice job!!!Genuine Hotels.com guest review
Response by Hampton Inn Phoenix/Anthem Thank you for your recent visit and nice comments. I'm glad you were happy here and hope we can serve you again soon.
"Friendly and Pleasant"
From the time I walked in the door till the time I left for the week the staff at the front desk were very friendly and housekeeping was very respectful in not pushing to get in your room if you said you didnt need anything. Very pleasant atmosphere.Genuine Expedia guest review
Response by Hampton Inn Phoenix/Anthem Thank you very much for your long stay, and for taking the time to comment and rate us. Our goal is to deliver a higher quality guest experience than our competitors, and we really appreciate your acknowledgement of jobs well done. I will share your review with the staff, who will be pleased with your recognition. We all look forward to welcoming you back the next time you are here.
We stayed 5 days - Your maids are friendly and cheerful, a very pleasant grouip. Your front desk people, especially Jeff and Ameel, you extra-helpful and went above and beyond for us to aid us in finding churches, locations of different places, etc. We left on Monday a.m., Memorial Day, & the woman at the front desk was also very kind and helpful. I'm […] embarrased I do not remember her name. Thank you for a wonderful stay! Read moreGenuine Expedia guest review
Response by Hampton Inn Phoenix/Anthem Thank you for your recent stay and wonderful comments! I'm so glad you were happy with our hotel and team, and will make sure that Ameel, Jeff, Becca and Cheryl receive positive recognition for being mentioned here by you. I hope you will be our guest again the next time you are in the area.
"Nice hotel, no Pool deck furniture."
Not a bad Hotel. Polite staff, clean hotel and rooms. Pool area was empty of chairs, chaise lounges etc... No basking in the sun unless you were ok with laying on the hot concrete deck.Genuine Hotels.com guest review
"Will not hesitate to use this hotel again."
Room was terrific, breakfasts were unbelievable, fruit readily available, chocolate chip cookies during afternoon were phenominal. Great stay.Genuine Hotels.com guest review
"Hampton Inn in Anthem, AZ"
The hotel lobby was warm and inviting and when we walked up to the front desk we were greeted warmly. The agent checked us in promptly and even asked us if we preferred a specific floor. We told her our preferences and she was on point when she recommended our room. We were settling into our room within 10 minutes. The room was clean and the bed was […] comfortable but the pillows were too soft for my comfort. I usually prefer something that provides a little more support for my neck. Our experience at this hotel was average and neither exceeded our expectations nor lowered them but we weren't expecting to spend much time at the hotel anyway. Read moreGenuine Expedia guest review
Response by Hampton Inn Phoenix/Anthem I am terribly sorry you experienced problems with the television signal in your room during your visit. I hope you were satisfied with the resolution we offered when you brought this to our attention while you were still in the hotel. If that is not the case, please feel free to contact me directly. We also do have a variety of pillows available and hope you received what you needed when you asked. As we don't really want to be just average, I hope you will let us know what we can do to make your stay more enjoyable the next time you are in town.
"Convenient to Boulder Creek baseball"
We come every February to Anthem for college baseball kick-off. This is like 1 mile away from the high school that hosts and centrally located to others ball fields where the teams play. Outlet malls close by, There's a Denny's in the same lot as well as Del Taco. Walking distance is a good little French-type cafe open early. Wal Mart is just 2 minutes […] away. Staff was helpful. Breakfast room doesn't have a microwave, to warm milk for oatmeal (which needs it as they make it like paste) or warm a muffin, etc. You need to ask an employee to take it in back and warm for you. Hard boiled eggs are offered. One nice thing is that if you need to run off early, you can get a brown-bagged breakfast to go which includes an energy bar, and apple. Coffee is offered in the lobby in to-go cups. Would recommend. We had one minor problem with a loose dog in the halls snapping at my husband. We didn't know they allowed animals. Read moreGenuine Hotels.com guest review
Response by Hampton Inn Phoenix/Anthem Thank you for your recent visit and for taking the time to share your comments. Hampton doesn't allow us to have a microwave in the breakfast area, and we are always happy to give things a zap when asked. I'll review the proper oatmeal prep procedures with our team to make sure it doesn't come out like paste in the future. We are a pet friendly hotel, and we expect pet owners to control their four legged family members at all times. I'm sorry your husband had a bad experience here. I hope you will give us another chance to earn your business the next time you are in Anthem.
Beautiful Hotel. Clean and well kept. Very enjoyable.Genuine Hotels.com guest review
Beautiful Hotel. Clean and well kept. Very enjoyable.Genuine Hotels.com guest review
The room was most comfortable. Love the down comforters on the bed.Genuine Expedia guest review
"GREAT ROOM & FRIENDLY STAFF"
The beds were comfy, the room was large. Flat screen tv and 2 mirrors in the room as well as the one in the bathroom. Nice breakfast assortment and great coffee with specialty creamers. This was a great stay. Wish we had more time to enjoy it. Staff was very helpful. We even needed a band aid and they came through for us!Genuine Expedia guest review
Clean, comfortable room. Great friendly staff. Only thing was a very slow elevator and only one of those available.Genuine Hotels.com guest review
Response by Hampton Inn Phoenix/Anthem Thanks for your recent visit and five star rating. I'm terribly sorry you were inconvenienced by our elevator, and hope that you will accept my sincere apology. Please consider giving us another chance to serve you the next time you are in the area.
"Good clean room just off the highway"
The only negative I can say about the accommodation in the room was that the coverlet was very lumpy (filling bunched up?), the ironing board was the mini table top kind and the closet didn't accommodate anything longer than a shirt. Other than that, the room was clean and I was grateful to have a refrigerator and a microwave.Genuine Hotels.com guest review
Response by Hampton Inn Phoenix/Anthem Thank you for your recent visit and four star rating. I'm sorry you were unhappy with the coverlet, which is specified by Hampton, and other aspects of your room. I hope you will give us another chance to serve you the next time you are in the area.
We stayed at the Hampton Inn Anthem for a wedding. It was a great hotel for the cost. The hotel was very accommodating and allowed us to check in early to be able to get ready before the wedding. The room was a handicap room and had a huge bathroom, which was good for us. There was a large flat screen in the room and the bed was pretty comfortable. […] The only issue was that the location wasn't the greatest. It was the cheapest hotel around the wedding location, but it was still about 15 miles to the wedding. I would stay here again if I had to get a hotel in Anthem every again. Read moreGenuine Hotels.com guest review
Response by Hampton Inn Phoenix/Anthem Thanks for choosing us and for taking the time to share your comments and 5 star rating. I hope that more venues are opened near us in Anthem, it would make things so much easier for everyone! I hope you will have reason to come back to our area again, so we can welcome you back in person.
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