"Great Location, good service, excellent rooms."
We were quite satisfied with the condition of the hotel and the service. The location is perfect--only one block from Opera House and museums close by. The only disappoint is that we were under the impression that breakfast was included until we saw the final bill. Since many if not most hotels include breakfast, if it's not included this should be […] stated at the time of checkin. Read moreGenuine Hotels.com guest review
"What a delightful hotel!"
You would think that, with such a wonderful location, a hotel might not try so hard to please its customers. But the Astoria is always doing its best to make the guests happy. The location is amazing...just a couple blocks from most of the major cultural and historical treasures of Vienna. It is adjacent to the busiest shopping district in Vienna, and […] just steps from scores of restaurants (many of which are superb) and two major subway line entrances. Our room was spacious and immaculate. The tub was a bit too tall, but there were two sinks, which my wife and I really appreciated. We interrupted our stay to spend a couple nights in Budapest, and the Astoria not only stored half of our luggage, but put us back in the same room when we returned. It was like coming home. We thought breakfast was just a tad expensive, but there are several places to get coffee and a croissant nearby.If we're lucky enough to get back to Vienna, we'll be staying at the Astoria. Read moreGenuine Hotels.com guest review
By Karlplatz stop. Walking distance to most everything and with a U bahn station within steps, the entire city is easily accessible. The rooms are clean and comfortable and the staff professional.Genuine Expedia guest review
"Nice hotel, but definately not 4*"
It's a nice hotel and good value for money. The location is perfect. Nevertheless, this is not a 4* hotel. More like 3* or max. 3.5*. The matress is uncomfortable, the towels are very small and there was never an extra toilet paper roll in the bathroom.Genuine Expedia guest review
Centrally located near Stephanplatz and Opera house so it's very convenient to go around. Staff are friendly and very helpful. The only drawback is that there's no AC in regular rooms. We asked for an air-conditioned room and they told us it is 60 euro extra.Genuine Hotels.com guest review
"Great location, friendly staff"
My parents stayed here for 3 nights - I booked 2 first but we liked it so much, we decided to stay another night. Room was spacious, traditional classic antique furniture, high ceilings, large bathroom, very clean, quiet - my parents had a room with balcony on the side street from Kaertner Strasse. Walking distance to many museums, Stephansplatz, restaurants, […] shops, subway. The staff was very professional, polite and accommodating. Made my parents' stay in Vienna special. Would definitely recommend if you want to experience a classy Viennese hotel. Read moreGenuine Expedia guest review
"Traditional well located hotel"
Very well located close to Major attractions, fine hotels and restaurants, the Opera and nice luxury stores. The room is small but comfortable, renovated bathroom.Genuine Expedia guest review
"Great location to the beuty of Vienna -Opera Hous"
Great!!!!! Love the bathroom, location, big room, close to everything. Safe location.Genuine Expedia guest review
"Perfect Location to Explore Vienna"
The staff is so nice!! We walked in and immediately they upgrade us for free... our room was very spacious and comfortable (probably because of the upgrade). Didn't eat breakfast here as it was pretty expensive 18Euro pp, but there are plenty of cafes nearby. A 3 min walk to the underground station, 5 min walk to St. Stephen's, 3 min walk to the Opera […] house and about a 7 min walk to the museum quarter. And you are on the best street in the city to shop.... WONDERFUL location!!! Read moreGenuine Expedia guest review
I have been several times and love it. Whenever i visit Vienna I always look to see if the Hotel Astoria has rooms available. The staff and management are very considerate.Genuine Expedia guest review
"Wonderful hotel and location!"
The hotel is located in such a convenient location. We were very close to St. Stephen's Cathedral and enjoyed the pedestrian street it is located on. The room was beautiful and large (I had the business size). The staff was extremely friendly and helpful.Genuine Hotels.com guest review
"Good location but not so clean"
wright in the center of Vienna, but the streets are too noisy and everything (almost) is heard in the room until late (4h in the morning...). And you can also hear everything in the next room. The floor under the bed is not cleaned (when we arrived there were tossed papers and dirt, and inspite of asking the cleaning lady specifically to clean it, it […] was never done the two days we stayed there...) and the toilet smells like a public toilet (urine smell...). Finaly, one oncierge is not so honest - when leaving to the airport we asked for a taxy and he called someone not professional he knew, with no taxymeter, that asked for 5 euros more than what we payed coming from the airport, and didn't have a receipt. This man even tried to convince us that in Austria they had no fiscal number... The location is realy the only thing really good. Read moreGenuine Expedia guest review
"Nice hotel located in Vienna downtown."
Excellent location, clean rooms, friendly hotel staff...Genuine Expedia guest review
"Right in the heart of Vienna."
Everything was perfect. Absolutely no complaints. Loved it! Great choice for a hotel in Vienna. The hotel fits the feel of the city!Genuine Hotels.com guest review
"Excellent Location and friendly staff"
The best location ever, within walking distance of a lot of major touristic spots.Genuine Expedia guest review
Can't beat the location. Staff was friendly and helpful. An older hotel, relatively small and older rooms if you're comparing to U.S. standards, but pleasant enough. Like most Vienna hotels no air conditioning, so not sure about the summer if it's hot. Was comfortable in early September. Again, you can't beat the location and this is a nice hotel if […] you want European style. Read moreGenuine Expedia guest review
"Good location between Opera and St Stephen church"
Hotel is in a nice building. Unfortunately I had a room on the inner court, with a rather close view on the windows in front. I think there should be a clearer distinction between room with outer view and inner view when you book, so you know what to buy. However, the room was large and nice.Genuine Expedia guest review
"Can't Control the Weather"
Vienna was a 3-day layover trip. When I booked my room, in the spring weather wasn't an issue.You can not pick a better location, if you are a first time visitor. Unfortunately, 2 of the 3 days the temperature exceeded 100*F AND the hotel isn't air conditioned!!!! It was miserably hot day and night.Genuine Expedia guest review
"Just mediocre but convenient"
Older hotel and not a quality renovation. No air conditioning.Genuine Expedia guest review
"Excellent location to see the Vienna Center City"
Booked reservation through Expedia. The only filter we used for hotel selection was "air conditioning." The Astoria came up so we booked a room. On arrival we learned that our room was not air conditioned and there was anadditional charge for a room with A/C. Only a few rooms have A/C. I brought this matter to Expedia's attention and they are investigating. […] Once we were moved to an air conditioned room all was good. Read moreGenuine Expedia guest review
The hotel was very centrally located but the fact that it did not have air conditioning is a huge problem. I can not recommend it if the room does not have air conditiioning. We were very lucky the temperature was cool. If it had been very hot we would have had to leave.Genuine Hotels.com guest review
"Perfect location! Perfect hotel!"
We stayed at Astoria for a few nights last week. This hotel is located in the center of everything and close to all the main attractions. The room and bathroom were very spacious and very well maintained. This hotel will make your stay in Vienna even more enjoyable.Genuine Expedia guest review
This hotel is in a very good location - close to many sights, metro lines, tram lines, etc. There are also a lot of restaurants and shopping, though it is pretty touristy. It was a little loud at night, and since there's no air conditioning, we had to keep the window open, so we didn't get the best night's sleep. But it is clean and everyone was very […] helpful, so I would recommend it. Read moreGenuine Hotels.com guest review
The location is unbeatable, walking distance to everywhere, near 2 underground stations. Free wi-fi. Small but still plenty of space in the room (our room number was 110, had a balcony). The hotel is on a busy street but the room was quiet at night. Very clean. Staff was helpful and very kind. The price we paid for 5 nights definitely worth it.Genuine Expedia guest review
"oldie but good location"
great location but in desperatly need of a renovation.Genuine Expedia guest review
Hotel is a little tired and rooms could use some update, but the location was wonderful and made up for anything else. The staff was extremely friendly and helpful. Would recommend it and stay there again.Genuine Hotels.com guest review
"Excellent location for all the sights"
The location couldn't have been better. The staff was very helpful. Pretty noisy at night and early morning with garbage collection and trucks re-stocking stores and restaurants. But that wasn't a bad trade-off for the location.Genuine Hotels.com guest review
This hotel offers a great combination: perfect location, reasonable prices and a fairly good facilities. It is an old building but rooms are in good conditions, beds and linings are ok, excellent temperature during winter and bathrooms are totally renewed so it is a good balance. Two blocks from the subway, right behind the Opera House and 50 mts away […] from shops and you can find great restaurants within a 1 km ratio. Read moreGenuine Expedia guest review
"Perfect location with aristocratic Viennese flavor"
This is a very nice Viennese classical building in the best area of the city, right by Karnerstrasse, the main pedestrian street. Just 4 blocks from Stephandom, two from the State Opera and one form Albertina Museum...you cannot ask for a better location. The room I git (although booked quite cheap through Expedia) was ample and faced the pedestrian […] street through two big windows. Breakfast is great (19 euros, just a bit too expensive), with a great variety of cold cuts, breads, cereals, pastries, fruits, etc. I will use this hotel next time in this wonderful city. Read moreGenuine Expedia guest review
"Great locatgion to a majority of attractions!!"
The location of the Hotel Astoria is is terrific!! It is located in the heart of the city. The majority of attractions are within a one to three city blocks. It is on Kartnerstrasse, which is a pedestrian street, shopping and restaurants are right there for the picking. The Opera House, Hofburg complex, Graben street, accessabiity to the Ubahn, trams […] and buses are only half a block away. There are some attractions that are to far to walk. The staff are very polite, helpful and speak very good English, they told us how to get to the farther out attractions and what mode of transportation was the easiest. Vienna is definitely a walking city, The Hotel Astoria is the perfect place to stay. We had a standard room, which was perfect for us, we hardly stay in the room and really just need a bed, bathroom and clean room. The room had a queen size bed, TV (only thing is if you are a big TV watcher, the only english speaking channels are CNN and a sports channel), mini bar, closet and a large bathroom with a double sink and bathtub/handheld shower. By European standards, this room is a good size. Needless to say, if we have the opportunity to go to Vienna again, we would definitely stay at The Hotel Astoria!! Read moreGenuine Expedia guest review
"Great location and price!"
I thought this hotel was very nice and I would stay here again due to it's perfect location. Right in the middle of everything! I only gave 4 stars for quality of staff since the older gentlemen at the desk seemed a little annoyed when I asked him if the elevator was working. The women who checked me in earlier was just super! I gave 4 stars for comfort […] of the room since the TV is soooo out dated. The room itself is very very small, but I think this is normal for European hotels and didn't bother me at all. I thought it was an excellent hotel for the price and location and would stay here again. Read moreGenuine Expedia guest review
We loved it.Genuine Hotels.com guest review
"Great location, great customer service"
We had a great experience at Hotel Astoria, very attentive customer service, a staff that looks for ways to say yes to your needs. The location of the hotel is very convenient, the room was comfortable. I would definitely stay there again.Genuine Expedia guest review
"We would come again"
When the weather was hot outside, the windows needed to be opened which allowed the street noise to be perfectly heard 5 stories up. When it was chilly outside, the temperature was perfect inside with windows closed and the street noise could not be heard. Just in case, bring earplugs so you can sleep. Other than that, the location was absolutely fabulous: […] everything was within 5 or 10 minutes walk - or so it seemed. And the walks were lovely. Read moreGenuine Expedia guest review
"Perfect hotel in perfect place!"
Fantastic location in the middle of the pedestrian zone in Vienna city centre. Close to everything and simply nice. Well worth the money you pay for it!Genuine Expedia guest review
"Good location for the money"
Hotel with excellent location. Breakfast is very good too, Staff willing to help. Although it is an old building, the overall maintenance of the place is very good.Genuine Expedia guest review
"Very comfortable and central hotel."
The hotel is clean and very comfortable. We wanted for nothing. Central location. Helpful and friendly staff. Highly recommended.Genuine Expedia guest review
"It was perfect in every way"
We would always come back. Everything was fantastic.Genuine Expedia guest review
A nice big room and a giant bathroom was a wonderful sight on a weary night before flying. This is a very central hotel in the midst of shopping.Genuine Expedia guest review
Brilliant location. Beside the main shopping street. Around the corner from the Opera house with all the tour buses. 5mins walk to the main tourist sites. As central and perfect location you could get. Two metro stops to the express airport train. Hotel room was nice so a place to stay again. Like all hotels, wifi for the smartphone/tablet as well.Genuine Hotels.com guest review
Hotel rooms are in very bad condition. Taking in consideration that the hotel located in the busy centre of Vienna, some steps should be taken to provide soundproof of the rooms. Plastic windows and doors would help. Windows are 100 years old,paint peeled off... Our 4 nights of stay there were terrible with sleepless nights as up until 2 am we heard […] the sounds of restaurant and after 3am dumping trucks came and then after 7am delivery trucks were driving back and forth... I would not recommend this hotel and definitely will never stay there again. Read moreGenuine Expedia guest review
"Close to all main attractions"
This hotel is close to all main attractions, located on a relatively quiet street. The quality of sleep was fantastic; no noise. The hotel staff was very friendly and helpful whenever we had any questions. The metro station is just 2 minute walk away. Breakfast is worth the price and delicious. No A/C in our room which was the only negative.Genuine Hotels.com guest review
"Super courteous and helpful staff."
The staff was 100% helpful, friendly and attentive. The hotel was ultra clean and comfortable. We got a free upgrade which did not hurt! We would have stayed longer but the visit was a "filler" between city tours. Location hard to beat. Very central. Their offer of 27€ shuttle to the airport was icing on the cake!Genuine Expedia guest review
"Nice hotel right in the heart of Vienna"
This hotel is perfectly located and was well run. It was a perfect base for my trip.Genuine Expedia guest review
"Good price-comfort-luxury ratio"
Good price-comfort-luxury ratio. Nice and cozy hotelGenuine Expedia guest review
Very goodGenuine Hotels.com guest review
Clean spacious room with a superb central location. room very sound proof and good facilities. lovely old fashioned and charming hotel. we would certainly returnGenuine Expedia guest review
"Two beds pushed together"
We booked a double room. On arrival we found two beds pushed together with two single duvets. In the night I nearly fell in the divide between the two beds. The following day we were given a double sheet - but we certainly no longer felt secure. The hotel kindly booked opera tickets for us. Only on receipt did we find out that they had charged us twenty […] five percent commission for the privilege The hotel then charged a four percent fee on the overall bill for paying by debit - not credit -card. This they kindly withdrew after we complained Read moreGenuine Expedia guest review
"Excellent old fashioned location"
I had a one night business trip to Vienna and wanted something central that showed a bit of Vienna culture and did not resemble an airport hotel. Astoria is charming and extremely well located.Genuine Hotels.com guest review
Hotel is perfectly located, walking distance from all major attractions : opera, Hofburg, cathedral, shopping. In between 2 major subway stations, perfect location. Beautiful hotel that kept its original classy look with modernized room with all commodities (ceramic bathroom, comfortable beds, tv, safe and wifi). Courteous staff that speak english and […] other language. Very helpful for ongoing activities during your stay (personal calendar of activities ready for you at check-in). Would go back anytime. Read moreGenuine Expedia guest review
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