"Wonderful hotel and location!"
The hotel is located in such a convenient location. We were very close to St. Stephen's Cathedral and enjoyed the pedestrian street it is located on. The room was beautiful and large (I had the business size). The staff was extremely friendly and helpful.Genuine Hotels.com guest review
"Good location but not so clean"
wright in the center of Vienna, but the streets are too noisy and everything (almost) is heard in the room until late (4h in the morning...). And you can also hear everything in the next room. The floor under the bed is not cleaned (when we arrived there were tossed papers and dirt, and inspite of asking the cleaning lady specifically to clean it, it […] was never done the two days we stayed there...) and the toilet smells like a public toilet (urine smell...). Finaly, one oncierge is not so honest - when leaving to the airport we asked for a taxy and he called someone not professional he knew, with no taxymeter, that asked for 5 euros more than what we payed coming from the airport, and didn't have a receipt. This man even tried to convince us that in Austria they had no fiscal number... The location is realy the only thing really good. Read moreGenuine Expedia guest review
"Nice hotel located in Vienna downtown."
Excellent location, clean rooms, friendly hotel staff...Genuine Expedia guest review
"Right in the heart of Vienna."
Everything was perfect. Absolutely no complaints. Loved it! Great choice for a hotel in Vienna. The hotel fits the feel of the city!Genuine Hotels.com guest review
"Excellent Location and friendly staff"
The best location ever, within walking distance of a lot of major touristic spots.Genuine Expedia guest review
Can't beat the location. Staff was friendly and helpful. An older hotel, relatively small and older rooms if you're comparing to U.S. standards, but pleasant enough. Like most Vienna hotels no air conditioning, so not sure about the summer if it's hot. Was comfortable in early September. Again, you can't beat the location and this is a nice hotel if […] you want European style. Read moreGenuine Expedia guest review
"Good location between Opera and St Stephen church"
Hotel is in a nice building. Unfortunately I had a room on the inner court, with a rather close view on the windows in front. I think there should be a clearer distinction between room with outer view and inner view when you book, so you know what to buy. However, the room was large and nice.Genuine Expedia guest review
"Can't Control the Weather"
Vienna was a 3-day layover trip. When I booked my room, in the spring weather wasn't an issue.You can not pick a better location, if you are a first time visitor. Unfortunately, 2 of the 3 days the temperature exceeded 100*F AND the hotel isn't air conditioned!!!! It was miserably hot day and night.Genuine Expedia guest review
"Just mediocre but convenient"
Older hotel and not a quality renovation. No air conditioning.Genuine Expedia guest review
"Excellent location to see the Vienna Center City"
Booked reservation through Expedia. The only filter we used for hotel selection was "air conditioning." The Astoria came up so we booked a room. On arrival we learned that our room was not air conditioned and there was anadditional charge for a room with A/C. Only a few rooms have A/C. I brought this matter to Expedia's attention and they are investigating. […] Once we were moved to an air conditioned room all was good. Read moreGenuine Expedia guest review
The hotel was very centrally located but the fact that it did not have air conditioning is a huge problem. I can not recommend it if the room does not have air conditiioning. We were very lucky the temperature was cool. If it had been very hot we would have had to leave.Genuine Hotels.com guest review
"Perfect location! Perfect hotel!"
We stayed at Astoria for a few nights last week. This hotel is located in the center of everything and close to all the main attractions. The room and bathroom were very spacious and very well maintained. This hotel will make your stay in Vienna even more enjoyable.Genuine Expedia guest review
This hotel is in a very good location - close to many sights, metro lines, tram lines, etc. There are also a lot of restaurants and shopping, though it is pretty touristy. It was a little loud at night, and since there's no air conditioning, we had to keep the window open, so we didn't get the best night's sleep. But it is clean and everyone was very […] helpful, so I would recommend it. Read moreGenuine Hotels.com guest review
The location is unbeatable, walking distance to everywhere, near 2 underground stations. Free wi-fi. Small but still plenty of space in the room (our room number was 110, had a balcony). The hotel is on a busy street but the room was quiet at night. Very clean. Staff was helpful and very kind. The price we paid for 5 nights definitely worth it.Genuine Expedia guest review
"oldie but good location"
great location but in desperatly need of a renovation.Genuine Expedia guest review
Hotel is a little tired and rooms could use some update, but the location was wonderful and made up for anything else. The staff was extremely friendly and helpful. Would recommend it and stay there again.Genuine Hotels.com guest review
"Excellent location for all the sights"
The location couldn't have been better. The staff was very helpful. Pretty noisy at night and early morning with garbage collection and trucks re-stocking stores and restaurants. But that wasn't a bad trade-off for the location.Genuine Hotels.com guest review
This hotel offers a great combination: perfect location, reasonable prices and a fairly good facilities. It is an old building but rooms are in good conditions, beds and linings are ok, excellent temperature during winter and bathrooms are totally renewed so it is a good balance. Two blocks from the subway, right behind the Opera House and 50 mts away […] from shops and you can find great restaurants within a 1 km ratio. Read moreGenuine Expedia guest review
"Perfect location with aristocratic Viennese flavor"
This is a very nice Viennese classical building in the best area of the city, right by Karnerstrasse, the main pedestrian street. Just 4 blocks from Stephandom, two from the State Opera and one form Albertina Museum...you cannot ask for a better location. The room I git (although booked quite cheap through Expedia) was ample and faced the pedestrian […] street through two big windows. Breakfast is great (19 euros, just a bit too expensive), with a great variety of cold cuts, breads, cereals, pastries, fruits, etc. I will use this hotel next time in this wonderful city. Read moreGenuine Expedia guest review
"Great locatgion to a majority of attractions!!"
The location of the Hotel Astoria is is terrific!! It is located in the heart of the city. The majority of attractions are within a one to three city blocks. It is on Kartnerstrasse, which is a pedestrian street, shopping and restaurants are right there for the picking. The Opera House, Hofburg complex, Graben street, accessabiity to the Ubahn, trams […] and buses are only half a block away. There are some attractions that are to far to walk. The staff are very polite, helpful and speak very good English, they told us how to get to the farther out attractions and what mode of transportation was the easiest. Vienna is definitely a walking city, The Hotel Astoria is the perfect place to stay. We had a standard room, which was perfect for us, we hardly stay in the room and really just need a bed, bathroom and clean room. The room had a queen size bed, TV (only thing is if you are a big TV watcher, the only english speaking channels are CNN and a sports channel), mini bar, closet and a large bathroom with a double sink and bathtub/handheld shower. By European standards, this room is a good size. Needless to say, if we have the opportunity to go to Vienna again, we would definitely stay at The Hotel Astoria!! Read moreGenuine Expedia guest review
"Great location and price!"
I thought this hotel was very nice and I would stay here again due to it's perfect location. Right in the middle of everything! I only gave 4 stars for quality of staff since the older gentlemen at the desk seemed a little annoyed when I asked him if the elevator was working. The women who checked me in earlier was just super! I gave 4 stars for comfort […] of the room since the TV is soooo out dated. The room itself is very very small, but I think this is normal for European hotels and didn't bother me at all. I thought it was an excellent hotel for the price and location and would stay here again. Read moreGenuine Expedia guest review
We loved it.Genuine Hotels.com guest review
"Great location, great customer service"
We had a great experience at Hotel Astoria, very attentive customer service, a staff that looks for ways to say yes to your needs. The location of the hotel is very convenient, the room was comfortable. I would definitely stay there again.Genuine Expedia guest review
"We would come again"
When the weather was hot outside, the windows needed to be opened which allowed the street noise to be perfectly heard 5 stories up. When it was chilly outside, the temperature was perfect inside with windows closed and the street noise could not be heard. Just in case, bring earplugs so you can sleep. Other than that, the location was absolutely fabulous: […] everything was within 5 or 10 minutes walk - or so it seemed. And the walks were lovely. Read moreGenuine Expedia guest review
"Perfect hotel in perfect place!"
Fantastic location in the middle of the pedestrian zone in Vienna city centre. Close to everything and simply nice. Well worth the money you pay for it!Genuine Expedia guest review
"Good location for the money"
Hotel with excellent location. Breakfast is very good too, Staff willing to help. Although it is an old building, the overall maintenance of the place is very good.Genuine Expedia guest review
"Location, Location, Location"
Superb location on Vienna walking-only street, within blocks of all main attractions. (Follow hotel directions if driving!) Maybe they didn't notice that we booked cheap through hotels.com, but they gave us a huge corner room, probably 400 square feet! Old flooring, windows, etc, but bathroom fixtures modern. Lots of space for clothing, etc. Very quiet, […] thanks to double windows, in spite of active pedestrian location. Excellent service personnel. A wonderful experience! Read moreGenuine Hotels.com guest review
"NOT AT ALL WHAT I EXPECTED"
This hotel definitely does not deserve a 4-star rating! The desk personnel were extremely rude and not the least bit helpful. My room faced a construction site, the shower/tub did not drain properly, the television picture was bad, the printer in the lobby did not work the day I arrived and attempted to print a document and was still not working three […] days later when I tried to print my boarding pass (I honestly think it has never worked). My daughter who is a NYU student studying abroad put it best when she said that she had received far better and friendlier service from the front desk personnel at the hostels that her and her fellow classmates have stayed at during their travels! Read moreGenuine Hotels.com guest review
"Loved the location."
The hotel was centrally located and very clean. The staff was friendly and helpful. However, breakfast was not included in the price, which I found out at check out. The staff ought to have disclosed this information ahead of time.Genuine Expedia guest review
"Grand old Hotel in the middle of everything"
We enjoyed the large room and comfort of the hotel situated in the middle of all the shopping and action and and close to Metro and trams. Free internet and a good bath. A little street noise early, but quiet later.Genuine Hotels.com guest review
"Wonderful Location - Bed Rock Hard"
Wonderful location - but - the bed was rock hard! I woke up both nights with a very sore shoulder and needed Advil to relieve my sore back muscles for two days! Close to everything, and, overall, very clean.Genuine Expedia guest review
"Astoria Hotel Vienna"
The location was perfect. Just walk outside and everything is right there. The staff was very good........Genuine Hotels.com guest review
"excellent for location only"
excellent location.friendly staff during day.opposite at neight.no AC at rooms.you cannot sleep at neight because of street noise.if you close the double glass windous its too hot they gave us fan on request.no Lcd tv.no varietes of TV channels english arabic or sports.no enough bath room emieniets.no bath room slippers or roops.when i asked the answer […] was we are 4 stars hote.for me it is 3 stars hotels.for free wireless internet i couldnot use my I phone they told me that for I phones their is prolems.and you can use the only computer at lounge disc/ Read moreGenuine Expedia guest review
"Hotel Astoria - Austria Trend"
Very nice hotel - but no air conditioning. They do have a fan in the room which was helpful. Staff were all very helpful but we asked for a wake up call which never happened. Great area. Safe and close to everything.Genuine Hotels.com guest review
"Nice but noisy"
We were unlucky enough to get a room without air conditioning, so we had to battle the noise from outside. The hotel is located right next to the main pedestrian path where many restaurants and shops are located. Right across from the hotel is also a casino. This meant very VERY noisy nights. It's not even that people were trying to be loud. The accoustics […] of the neighboring buildings carried the sound up to our room incredibly well. Once the late night revelers were gone, the street cleaning machines began their work. Then, the restaurants started their day, which meant deliveries, sidewalk cleanings, and setting up metal tables and chairs on the sidewalk. I would recommend the hotel, if you're going during cold weather and will not have the windows open. If you are going in the summer, choose another place. While it is a charming building and in a very convenient location to the main tourist area, the noise kept us up every night. I read similar reviews before booking but discounted them. It couldn't be that bad, I thought, and the hotel looks so quaint! The french doors opening out to our tiny balcony were romantic, but the dark circles under my eyes and my grouchy persona due to lack of sleep undid any good feelings I had about the building's aesthetics. Read moreGenuine Hotels.com guest review
Very goodGenuine Hotels.com guest review
Clean spacious room with a superb central location. room very sound proof and good facilities. lovely old fashioned and charming hotel. we would certainly returnGenuine Expedia guest review
"Two beds pushed together"
We booked a double room. On arrival we found two beds pushed together with two single duvets. In the night I nearly fell in the divide between the two beds. The following day we were given a double sheet - but we certainly no longer felt secure. The hotel kindly booked opera tickets for us. Only on receipt did we find out that they had charged us twenty […] five percent commission for the privilege The hotel then charged a four percent fee on the overall bill for paying by debit - not credit -card. This they kindly withdrew after we complained Read moreGenuine Expedia guest review
"Excellent old fashioned location"
I had a one night business trip to Vienna and wanted something central that showed a bit of Vienna culture and did not resemble an airport hotel. Astoria is charming and extremely well located.Genuine Hotels.com guest review
Hotel is perfectly located, walking distance from all major attractions : opera, Hofburg, cathedral, shopping. In between 2 major subway stations, perfect location. Beautiful hotel that kept its original classy look with modernized room with all commodities (ceramic bathroom, comfortable beds, tv, safe and wifi). Courteous staff that speak english and […] other language. Very helpful for ongoing activities during your stay (personal calendar of activities ready for you at check-in). Would go back anytime. Read moreGenuine Expedia guest review
"The heart of Vienna"
Lovely old fashioned Hotel in an unrivalled position in the centre of Vienna. The staff are charming and extremely helpful and the bedroom we had was spacious clean and well furnished. Every morning seems to be dustbin day in Vienna so expect an early wake up call but that's the norm in any city centre. This is our third December visit in a row and […] next year we see no reason to go anywhere else! Read moreGenuine Expedia guest review
"Happy returning to Astoria"
It was my second time at Astoria. I am happy to know about this hotel and I will always stay there in Vienna.Genuine Expedia guest review
"excellent value for money!!!"
kind service, perfect location, nice rooms. highly recommended!Genuine Hotels.com guest review
"Location fantastic, but........"
Location of the hotel was fantastic, just off the main pedestrian street, 100m from the opera and about 300m from Stefansplatz. The lobby is inviting and warm and the staff very friendly, the midday check out was great. But, we had asked for a double bed and received twin beds; they did offer alternate rooms but both were dark and dingy - one above […] the kitchen with the smells and noise that goes with that. We felt that service of the room was poor with at least one day where no sheets or towels were refreshed and we ran out of toilet paper - we had to request towels (which were well worn and almost see through). Also, given it was a twin - only one shower gel provided (but two shower caps!). We arrived when it was about 30degrees and the room was stifling hot with no a/c just a small, totally inadequate, portable fan, to cool the room down. We had to have the windows open which meant loud noises from the street woke us, especially the dustbin men who came before 7.30am! The walls are also thin so we could hear other's morning alarms go off. In short a nice hotel that needs tweaks - a/c; a little more attention to detail with the servicing of rooms and being more aware of customer requests. If the hotel had a/c I would have no difficulty in recommending this hotel. Read moreGenuine Expedia guest review
"Good hotel for a short break"
The hotel is centrally placed within walking distance of the Albertina gallery, state opera house, St.Stephen's cathedral and the Museums Quarter. It is very clean, comfortable and has some beautiful art nouveau features. The breakfast was very good - a wide ranging buffet with fresh fruit, amazing bread selection, charcuterie, cheese and cooked food. […] All staff were helpful and spoke good English. Our room had high ceilings, clean and fairly large for a central hotel. Read moreGenuine Expedia guest review
"Location is perfect, service great"
Just stayed for the weekend but it was perfect for a city break. The location is ideal for walking and seeing things. Did some shopping, dropped off the haul at the hotel without going out of our way. Easy to find. We only speak English but not an issue at all. Room is a bit crammed but the bathroom was amazing. Again, perfect for getting away for a […] weekend to explore the city. Read moreGenuine Hotels.com guest review
Simple hotel, in a good location. Breakfast service was very poor and not enough hot meal options for vegetarians considering the 20 euro pp. Please note bedrooms do not have Air conditioning and it was so humid in the hotel throughout. The hotel could not provide me with a Iron to my room as they only have a ironing room. I have left my Ipod in the […] room safe lets see if the hotel contact me ? I doubt it. Overall a simple expensive hotel. Read moreGenuine Hotels.com guest review
Astoria is a very comfortable older style hotel with cosy charm, superbly situated in the main pedestrian shopping area not far from the Opera House, where the hop- on/hop -off city bus tours start. The mostly youthful staff are very friendly and helpful. The only drawback are the lower floor rooms facing the back, where the air coditioning plant is […] situated and which can be noisy at night. Overall, a great little hotel! Read moreGenuine Expedia guest review
Amazing location, excellent staff, very comfortable bed! Loved this hotel, would stay here again.Genuine Expedia guest review
"Loved the Hotel"
Very impressed with the hotel. Friendly welcome. Had business plus rooms and very happy with everything. Location couldn't have been better - really perfect for seeing the city. Had noticed on this site prior to booking that some people had mentioned it was noisy - the hotel itself was very quiet - the noise came from outside but it wasn't bad, dustcart […] early in the morning, that kind of thing, but I think you have to expect a bit of noise when you are right in the centre of a capital city! The beds were very comfortable, something we find important as my husband has a bad back. Would definitely stay there again. Read moreGenuine Expedia guest review
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