All hotels in Vienna, Austria
1 room, 2 adults
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Kaerntner Strasse 32-34, Vienna, Vienna, 1010, Austria, ‏‎800-491-6126
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4.1 / 5Excellent

Score breakdown (from 278 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.8
5.0 / 5Outstanding
"Great"
We loved it.
Genuine Hotels.com guest review
3 night trip Sep 10, 2012
Stephanie
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Good location covers other inadequacies."
late check in and very early check out. Managed to sleep in a room without air conditioning. Breakfast was of very good quality and served in a nice restaurant.
Genuine Hotels.com guest review
1 night trip Aug 3, 2015
Dilawar
IE
3.0 / 5Good
"Good location, value, be aware aircon availablity"
Great location for near shopping in Vienna and restaurants. No aircon in room other than the 8 rooms on level 1. We paid €40 to upgrade from superior room to next (highest)...room which had the aircon....which is a must in summer! I'd have hated to have been in a no aircon room. It wasn't made clearly evident at booking time online - limited aircon.....I guess you just expect it nowadays.
Genuine Hotels.com guest review
1 night romance trip Jul 18, 2015
stephen
AU
5.0 / 5Outstanding
"In the heart of Vienna"
Good location, excellent breakfast,friendly staff.
Genuine Hotels.com guest review
3 night family trip May 27, 2015
A Traveler
AU
4.0 / 5Excellent
"Desk staff specially Betina very helpful patient."
excellent. recommended to all wihout Deutch language.
Genuine Expedia guest review
Other trip Jun 1, 2015
John
CA
4.0 / 5Excellent
"Good value, great location"
It was a good value for the price. Although it didn't affect our trip because the weather was cool, the lack of air conditioning in the rooms could be an issue in warm weather. The hotel location is central to most tourist destinations, which are within walking distance. Many fine restaurants are within walking distance as well.
Genuine Hotels.com guest review
3 night romance trip May 26, 2015
David
IE
4.0 / 5Excellent
"Nice hotel, central to everything."
Hotel was clean and a very good base from which to visit all the major tourist attractions on foot. Staff were pleasant, facilities perfectly fine as a base. Did not have breakfast or use bar so cannot comment on those. Only issue I had was with thin walls - i could hear every word on the TV when someone next door had it switched on. Also a lot of noise (maybe cleaners?) and banging around in the corridors quite early in the morning. If you want to lie in, take earplugs!
Genuine Expedia guest review
Other trip Apr 12, 2015
Twink
GB
3.0 / 5Good
"Great city"
Although hotel not up twits 4 start rating it is clean and has a great location. Noise early morning with deliveries my main gripe. Dated but great beds. Location is great for both sightseeing or shopping. Staff very helpful.
Genuine Expedia guest review
Other trip Feb 8, 2015
lois
GB
5.0 / 5Outstanding
"Xmas in Vienna"
Excellent hotel and really friendly staff. Perfect location. The staff even went the extra mile and got some soya butter for the breakfasts for my wife who is vegan
Genuine Expedia guest review
Other trip Dec 28, 2014
A Traveler
GB
5.0 / 5Outstanding
"Wonderful hotel, centrally located."
The hotel allowed us to check in early, the concierges were knowledgeable and accommodating, the location was perfect (right next to the opera house and the U-Bahn station Karlsplatz) and the room (a standard double) was comfortably sized.
Genuine Expedia guest review
Other trip Dec 25, 2014
Frank
GB
5.0 / 5Outstanding
"Short break in Vienna"
Stayed here for 5 days and I would highly recommend this hotel as it is central to at lot of the sightseeing and a few minutes walk from the hop on hop off bus which is good value at 29 Euros for 48 hrs also the staff at the hotel are very helpful and will book tours for you without any hassle the hotel is very clean only thing is didn't see any air conditioning so rooms might get hot in summer and with it been on a main shopping street it can get noisy but in saying that I could not say anything negative about this hotel staff friendly and helpful and the rooms spotless clean
Genuine Expedia guest review
Other trip Nov 30, 2014
Barbara
IE
5.0 / 5Outstanding
"Lovely hotel in the centre of town"
The hotel was amazing, with big rooms and it was very clean as well. The staff were very friendly and helpful and the service was excellent. The hotel is in the middle of town, right next to the shopping street. This does mean that there's quite a bit of noise from the street, especially in the early morning when they're restocking the stores and emptying the bins etc. The Opera is a 2-minute walk away and the beautiful Stephansdom 10 minutes. Many other sights are nearby such as the Spanish Riding School and the Hofburg. There are also a metro stop and several tram stops near (Karlsplatz) which is very convenient.
Genuine Expedia guest review
Other trip Nov 24, 2014
A Traveler
GB
5.0 / 5Outstanding
"Lovely hotel in center of Vienna"
We had a great stay in this hotel: desk staff were polite and helpful. We asked for a quiet room and were located overlooking the courtyard on the second floor: not a scenic view, but very quiet. The room was extremely comfortable (excellent mattress) and the bathroom clean and modern. We had trouble connecting to the internet, but the front desk were very helpful and things were sorted out immediately. We didn't have breakfast in the hotel, but very much enjoyed a café just to the left out the front door on the far corner. We also had a nice dinner on the Sunday night at the restaurant just across the street from the hotel, on the left. Good food and very nice staff.
Genuine Expedia guest review
Other trip Nov 1, 2014
Louise
GB
5.0 / 5Outstanding
"Very comfortable and central hotel."
The hotel is clean and very comfortable. We wanted for nothing. Central location. Helpful and friendly staff. Highly recommended.
Genuine Expedia guest review
Other trip Sep 24, 2014
dominique
GB
5.0 / 5Outstanding
"It was perfect in every way"
We would always come back. Everything was fantastic.
Genuine Expedia guest review
Other trip Sep 18, 2014
Chrissy
AU
5.0 / 5Outstanding
"Big spaces"
A nice big room and a giant bathroom was a wonderful sight on a weary night before flying. This is a very central hotel in the midst of shopping.
Genuine Expedia guest review
Other trip Sep 13, 2014
Paul
CA
4.0 / 5Excellent
"Perfect Location"
Brilliant location. Beside the main shopping street. Around the corner from the Opera house with all the tour buses. 5mins walk to the main tourist sites. As central and perfect location you could get. Two metro stops to the express airport train. Hotel room was nice so a place to stay again. Like all hotels, wifi for the smartphone/tablet as well.
Genuine Hotels.com guest review
2 night trip Aug 29, 2014
Brian
IE
1.0 / 5Poor
"Terrible conditions"
Hotel rooms are in very bad condition. Taking in consideration that the hotel located in the busy centre of Vienna, some steps should be taken to provide soundproof of the rooms. Plastic windows and doors would help. Windows are 100 years old,paint peeled off... Our 4 nights of stay there were terrible with sleepless nights as up until 2 am we heard the sounds of restaurant and after 3am dumping trucks came and then after 7am delivery trucks were driving back and forth... I would not recommend this hotel and definitely will never stay there again.
Genuine Expedia guest review
Other trip Aug 30, 2014
Elena
CA
5.0 / 5Outstanding
"Close to all main attractions"
This hotel is close to all main attractions, located on a relatively quiet street. The quality of sleep was fantastic; no noise. The hotel staff was very friendly and helpful whenever we had any questions. The metro station is just 2 minute walk away. Breakfast is worth the price and delicious. No A/C in our room which was the only negative.
Genuine Hotels.com guest review
3 night romance trip Jul 5, 2014
M.
CA
5.0 / 5Outstanding
"Super courteous and helpful staff."
The staff was 100% helpful, friendly and attentive. The hotel was ultra clean and comfortable. We got a free upgrade which did not hurt! We would have stayed longer but the visit was a "filler" between city tours. Location hard to beat. Very central. Their offer of 27€ shuttle to the airport was icing on the cake!
Genuine Expedia guest review
Other trip Jul 2, 2014
Murray
CA
4.0 / 5Excellent
"Nice hotel right in the heart of Vienna"
This hotel is perfectly located and was well run. It was a perfect base for my trip.
Genuine Expedia guest review
Other trip Jun 24, 2014
Maureen
CA
5.0 / 5Outstanding
"Good price-comfort-luxury ratio"
Good price-comfort-luxury ratio. Nice and cozy hotel
Genuine Expedia guest review
Other trip Jun 23, 2014
Vladimir
GB
4.0 / 5Excellent
"Location"
Very good
Genuine Hotels.com guest review
3 night trip Apr 6, 2014
Tamer
IE
4.0 / 5Excellent
"Excellent location"
Clean spacious room with a superb central location. room very sound proof and good facilities. lovely old fashioned and charming hotel. we would certainly return
Genuine Expedia guest review
Other trip Apr 7, 2014
john and Rachel
GB
2.0 / 5Fair
"Two beds pushed together"
We booked a double room. On arrival we found two beds pushed together with two single duvets. In the night I nearly fell in the divide between the two beds. The following day we were given a double sheet - but we certainly no longer felt secure. The hotel kindly booked opera tickets for us. Only on receipt did we find out that they had charged us twenty five percent commission for the privilege The hotel then charged a four percent fee on the overall bill for paying by debit - not credit -card. This they kindly withdrew after we complained
Genuine Expedia guest review
Other trip Mar 26, 2014
The Ps
GB
4.0 / 5Excellent
"Excellent old fashioned location"
I had a one night business trip to Vienna and wanted something central that showed a bit of Vienna culture and did not resemble an airport hotel. Astoria is charming and extremely well located.
Genuine Hotels.com guest review
1 night business trip Feb 11, 2014
A Traveler
IE
5.0 / 5Outstanding
"Perfect stay!"
Hotel is perfectly located, walking distance from all major attractions : opera, Hofburg, cathedral, shopping. In between 2 major subway stations, perfect location. Beautiful hotel that kept its original classy look with modernized room with all commodities (ceramic bathroom, comfortable beds, tv, safe and wifi). Courteous staff that speak english and other language. Very helpful for ongoing activities during your stay (personal calendar of activities ready for you at check-in). Would go back anytime.
Genuine Expedia guest review
Other trip Feb 6, 2014
Vienna Fan
CA
5.0 / 5Outstanding
"The heart of Vienna"
Lovely old fashioned Hotel in an unrivalled position in the centre of Vienna. The staff are charming and extremely helpful and the bedroom we had was spacious clean and well furnished. Every morning seems to be dustbin day in Vienna so expect an early wake up call but that's the norm in any city centre. This is our third December visit in a row and next year we see no reason to go anywhere else!
Genuine Expedia guest review
Other trip Dec 16, 2013
Noel
GB
4.0 / 5Excellent
"Happy returning to Astoria"
It was my second time at Astoria. I am happy to know about this hotel and I will always stay there in Vienna.
Genuine Expedia guest review
Other trip Nov 7, 2013
Vera
CA
5.0 / 5Outstanding
"excellent value for money!!!"
kind service, perfect location, nice rooms. highly recommended!
Genuine Hotels.com guest review
3 night business trip Oct 24, 2013
Ran A.
IL
3.0 / 5Good
"Location fantastic, but........"
Location of the hotel was fantastic, just off the main pedestrian street, 100m from the opera and about 300m from Stefansplatz. The lobby is inviting and warm and the staff very friendly, the midday check out was great. But, we had asked for a double bed and received twin beds; they did offer alternate rooms but both were dark and dingy - one above the kitchen with the smells and noise that goes with that. We felt that service of the room was poor with at least one day where no sheets or towels were refreshed and we ran out of toilet paper - we had to request towels (which were well worn and almost see through). Also, given it was a twin - only one shower gel provided (but two shower caps!). We arrived when it was about 30degrees and the room was stifling hot with no a/c just a small, totally inadequate, portable fan, to cool the room down. We had to have the windows open which meant loud noises from the street woke us, especially the dustbin men who came before 7.30am! The walls are also thin so we could hear other's morning alarms go off. In short a nice hotel that needs tweaks - a/c; a little more attention to detail with the servicing of rooms and being more aware of customer requests. If the hotel had a/c I would have no difficulty in recommending this hotel.
Genuine Expedia guest review
Other trip Jun 30, 2013
Accidentalexpat
GB
5.0 / 5Outstanding
"Good hotel for a short break"
The hotel is centrally placed within walking distance of the Albertina gallery, state opera house, St.Stephen's cathedral and the Museums Quarter. It is very clean, comfortable and has some beautiful art nouveau features. The breakfast was very good - a wide ranging buffet with fresh fruit, amazing bread selection, charcuterie, cheese and cooked food. All staff were helpful and spoke good English. Our room had high ceilings, clean and fairly large for a central hotel.
Genuine Expedia guest review
Other trip May 20, 2013
A Traveler
GB
4.0 / 5Excellent
"Location is perfect, service great"
Just stayed for the weekend but it was perfect for a city break. The location is ideal for walking and seeing things. Did some shopping, dropped off the haul at the hotel without going out of our way. Easy to find. We only speak English but not an issue at all. Room is a bit crammed but the bathroom was amazing. Again, perfect for getting away for a weekend to explore the city.
Genuine Hotels.com guest review
1 night trip May 11, 2013
Scott
GB
3.0 / 5Good
"Great Location"
Simple hotel, in a good location. Breakfast service was very poor and not enough hot meal options for vegetarians considering the 20 euro pp. Please note bedrooms do not have Air conditioning and it was so humid in the hotel throughout. The hotel could not provide me with a Iron to my room as they only have a ironing room. I have left my Ipod in the room safe lets see if the hotel contact me ? I doubt it. Overall a simple expensive hotel.
Genuine Hotels.com guest review
2 night trip May 6, 2013
Singh
GB
4.0 / 5Excellent
"Goodnight, Vienna"
Astoria is a very comfortable older style hotel with cosy charm, superbly situated in the main pedestrian shopping area not far from the Opera House, where the hop- on/hop -off city bus tours start. The mostly youthful staff are very friendly and helpful. The only drawback are the lower floor rooms facing the back, where the air coditioning plant is situated and which can be noisy at night. Overall, a great little hotel!
Genuine Expedia guest review
Other trip Mar 21, 2013
Anne
GB
5.0 / 5Outstanding
"Loved it"
Amazing location, excellent staff, very comfortable bed! Loved this hotel, would stay here again.
Genuine Expedia guest review
Other trip Jan 26, 2013
Erin
CA
5.0 / 5Outstanding
"Loved the Hotel"
Very impressed with the hotel. Friendly welcome. Had business plus rooms and very happy with everything. Location couldn't have been better - really perfect for seeing the city. Had noticed on this site prior to booking that some people had mentioned it was noisy - the hotel itself was very quiet - the noise came from outside but it wasn't bad, dustcart early in the morning, that kind of thing, but I think you have to expect a bit of noise when you are right in the centre of a capital city! The beds were very comfortable, something we find important as my husband has a bad back. Would definitely stay there again.
Genuine Expedia guest review
Other trip Dec 13, 2012
Amanda
GB
4.0 / 5Excellent
"Excellent location!"
Hotel was great! In an ideal location, in the centre of everything, less two minute walk to the Palace, the Opera House and surrounded by restaurants, cafes and shopping. Conceirge were very friendly and helpful with information and tickets for shows, recommendation of restaurants.
Genuine Expedia guest review
Other trip Oct 30, 2012
Seval
CA

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Excelente ubicacion, cómodo, con inconvenientes"
El hotel tiene una ubicacion excelente. Es antiguo, pero muy bien mantenido con una amplia y confortable habitación. El personal muy amable. Pero tiene dos inconvenientes importantes: no tiene aire acondicionado y es sumamente ruidoso. Estabamos en un segundo piso y todos los días alrededor de las 7.30 pasaba el recolector de residuos hacienda gran ruido(rompían botellas)y estacionaban camiones de reparto y era imposible seguir durmiendo Y de noche se sentían hasta las conversaciones de una calle que es muy transitada y con restaurantes y bares, La habitación tenían ventanas dobles pero con mal aislamiento.
Genuine Hotels.com guest review
7 night trip with friends Aug 18, 2015
Myriam Eva
UY
5.0 / 5Outstanding
Отдыхали семьей. Отель очень понравился. Находится в центре очень близко ко всем основным достопримечательностям. Номер очень просторный, удобный с ванной. Есть все. Единственный минус нет кондиционера,но в центре в исторических зданиях их нигде нет. Очень разнообразные завтраки. Цена/ качество выше всяких позвал.
Genuine Hotels.com guest review
1 night family trip Aug 21, 2015
Sergey
RU
3.0 / 5Good
"Regular"
A localização do hotel é ótima, os quartos são amplos e limpos, a equipe é muito disponível e atenta. O problema é que este hotel não está preparado para o verão, os quartos não tem ar condicionado e o frigobar não funciona (trocamos de quarto 4 vezes sem sucesso). Ele deve ser muito bom no inverno, no verão nunca mais!
Genuine Hotels.com guest review
1 night family trip Aug 9, 2015
Agnes Ares
BR
4.0 / 5Excellent
"Estratégica localização"
O hotel está estrategicamente situado num local excelente, que facilita o acesso a pé a várias atrações, além de estar próximo a estação de metrô, restaurantes, cafés, etc. O quarto é confortável apesar de não ser tão grande, o banheiro é enorme, com todas as amenidades de banho, perfeito! O único e considerável defeito em minha humilde opinião se deve ao fato de não possuir ar condicionado nos quartos, o que em se tratando de verão deixa a desejar! Acho esse um fator quase inadimissível em se tratando de um hotel 4 estrelas. No mais foi tudo perfeito!
Genuine Hotels.com guest review
3 night romance trip Jul 31, 2015
Ana Claudia V
BR
5.0 / 5Outstanding
"Great location, traditional hotel"
Great location, traditional hotel with good service, parking service availiable for 34 Euro. Big room with high ceiling and old fashioned style. Nothing to complain about.
Genuine Hotels.com guest review
1 night romance trip Jul 27, 2015
Senad
SE
3.0 / 5Good
"gret location but no AC in the room."
great location, good service. but no AC in the room, I was there in july and it was 37c outsice. It was imposible to sleep, and the location is on a noicy street, so whit the windows open you need earplugs.
Genuine Hotels.com guest review
2 night romance trip Jul 7, 2015
A Traveler
NO
3.0 / 5Good
"Ingen airco"
Ingen airco på rumet
Genuine Hotels.com guest review
2 night romance trip Jul 25, 2015
A Traveler
SE
5.0 / 5Outstanding
호텔 위치 최고, 방 철결도 최고 오스트리아 빈에 가게 된다면 다시 재방문 의사 있습니다. 조식 또한 훌륭했습니다.
Genuine Hotels.com guest review
3 night family trip Jul 11, 2015
A Traveler
KR
5.0 / 5Outstanding
"전체적으로 만족"
호텔 위치가 중심부에 있어 어느 곳이 걸어서 접근이 가능하여 편리하였습니다. 다만, 7월 초 여행이었는데도 한 여름 더위에 객실 내 에어콘이 없어 선풍기로 더위를 달래야 했던 점이 아쉬워습니다.
Genuine Hotels.com guest review
2 night family trip Jul 6, 2015
Choonwoo
KR
3.0 / 5Good
"Nice hotel but not in Summer time"
Unfortunately no air conditionning & no room service (barman ill)
Genuine Hotels.com guest review
2 night business trip Jun 8, 2015
A Traveler
FR
4.0 / 5Excellent
"古きヨーロッパのホテル"
観光にはとても便利なところにあります。スタッフの方々もとても親切でした。ただ古いのでエアコンがありません。私が滞在した6月2週目はとても暑くて、昼間は窓を開けても部屋の中が少し暑く感じました。部屋には小さな扇風機が置かれていました。エレベーターがとてもレトロで、古きヨーロッパを体験した感じがします。古くても部屋は清潔で、素敵でした。ちょっとお高めの宿泊料ですが、もったいなかったとは思いません。
Genuine Hotels.com guest review
3 night trip with friends Jun 9, 2015
Masayo
JP
4.0 / 5Excellent
"Sehr schönes traditionelles, modernisiertes, gmütl"
Sehr schöner Aufenthalt in einer wunderbaren Stadt, zentrale Lage des Hotels, fussläufig zu allen kulturellen Plätzen, Schloss Schönbrunn vier U-Bahnhaltestellen entfernt, Wiener Oper mit U-Bahnhaltestelle direkt um die Ecke
Genuine Expedia guest review
Other trip Jun 1, 2015
Marita
DE
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