All hotels in Vienna, Austria
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
Kaerntner Strasse 32-34, Vienna, Vienna, 1010, Austria, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Hotels.com reviewsTripAdvisor reviews
4.1 / 5Excellent

Score breakdown (from 308 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.3
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.8
3.0 / 5Good
"Just mediocre but convenient"
Older hotel and not a quality renovation. No air conditioning.
Genuine Expedia guest review
Other trip Jul 27, 2013
mary
US
4.0 / 5Excellent
"Excellent location to see the Vienna Center City"
Booked reservation through Expedia. The only filter we used for hotel selection was "air conditioning." The Astoria came up so we booked a room. On arrival we learned that our room was not air conditioned and there was anadditional charge for a room with A/C. Only a few rooms have A/C. I brought this matter to Expedia's attention and they are investigating. Once we were moved to an air conditioned room all was good.
Genuine Expedia guest review
Other trip Jul 10, 2013
Bob
US
3.0 / 5Good
The hotel was very centrally located but the fact that it did not have air conditioning is a huge problem. I can not recommend it if the room does not have air conditiioning. We were very lucky the temperature was cool. If it had been very hot we would have had to leave.
Genuine Hotels.com guest review
2 night trip with friends Jun 29, 2013
A Traveler
US
5.0 / 5Outstanding
"Perfect location! Perfect hotel!"
We stayed at Astoria for a few nights last week. This hotel is located in the center of everything and close to all the main attractions. The room and bathroom were very spacious and very well maintained. This hotel will make your stay in Vienna even more enjoyable.
Genuine Expedia guest review
Other trip Jul 3, 2013
Lana
US
4.0 / 5Excellent
"Convenient Location"
This hotel is in a very good location - close to many sights, metro lines, tram lines, etc. There are also a lot of restaurants and shopping, though it is pretty touristy. It was a little loud at night, and since there's no air conditioning, we had to keep the window open, so we didn't get the best night's sleep. But it is clean and everyone was very helpful, so I would recommend it.
Genuine Hotels.com guest review
2 night trip Apr 30, 2013
Cara
US
5.0 / 5Outstanding
"Highly recommended"
The location is unbeatable, walking distance to everywhere, near 2 underground stations. Free wi-fi. Small but still plenty of space in the room (our room number was 110, had a balcony). The hotel is on a busy street but the room was quiet at night. Very clean. Staff was helpful and very kind. The price we paid for 5 nights definitely worth it.
Genuine Expedia guest review
Other trip May 23, 2013
A Traveler
US
3.0 / 5Good
"oldie but good location"
great location but in desperatly need of a renovation.
Genuine Expedia guest review
Other trip May 22, 2013
A Traveler
US
4.0 / 5Excellent
Hotel is a little tired and rooms could use some update, but the location was wonderful and made up for anything else. The staff was extremely friendly and helpful. Would recommend it and stay there again.
Genuine Hotels.com guest review
4 night trip May 8, 2013
A Traveler
US
4.0 / 5Excellent
"Excellent location for all the sights"
The location couldn't have been better. The staff was very helpful. Pretty noisy at night and early morning with garbage collection and trucks re-stocking stores and restaurants. But that wasn't a bad trade-off for the location.
Genuine Hotels.com guest review
4 night trip May 8, 2013
Chris
US
4.0 / 5Excellent
"Great location"
This hotel offers a great combination: perfect location, reasonable prices and a fairly good facilities. It is an old building but rooms are in good conditions, beds and linings are ok, excellent temperature during winter and bathrooms are totally renewed so it is a good balance. Two blocks from the subway, right behind the Opera House and 50 mts away from shops and you can find great restaurants within a 1 km ratio.
Genuine Expedia guest review
Other trip Feb 17, 2013
Flores
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Vienna Christmas Markets Trip"
The hotel has a nice traditional feel in the heart of Vienna. Its close to all the attractions and within easy walk to the subway. The rooms have retained their period feel but with a modern bathroom a double glazing etc. We would highly recommend this hotel (except the 18 euro breakfast) and can not fault it. Vienna has 25 Christmas markets to see again all within walking distance and has lots of restaurants and cafes close by.
Genuine Venere guest review
3 night romance trip Dec 18, 2015
Mark
GB
4.0 / 5Excellent
"Satisfied with the stay"
The hotel is very conveniently located. The room that we had was upgraded, which was nice, including the washroom. The only complaint that I had was with the noise that came from the hallway.
Genuine Hotels.com guest review
3 night romance trip Oct 10, 2015
A Traveler
CA
4.0 / 5Excellent
Just off the main pedestrian thoroughfare. Great location. Dated hotel but much ambience. Exactly the type of place one should stay at in Vienna instead of commercial chain hotels. Very clean and staff is helpful.
Genuine Expedia guest review
Other trip Oct 6, 2015
A Traveler
CA
4.0 / 5Excellent
"We enjoyed Vienna"
Only two nights and a very busy schedule. The hotel is in a great location - very central - and easy walking to all the key sights. Staff tended to be a little 'old world' / formal /stuffy, but certainly did the job. The room decor is fine with a fairly recent update to the bathroom. The room just needs a little paint / TLC where there has been wear and tear. It's somewhere between a 3.5 and 4.0 star property.
Genuine Hotels.com guest review
2 night romance trip Sep 30, 2015
Greg james
AU
3.0 / 5Good
"Good location, poor maitenance"
The hotel has an excellent location; friendly staff. The double bed room was actually two single beds attached together, which was very inconvenient. The bathtub drainage did not work.
Genuine Expedia guest review
Other trip Aug 26, 2015
JH
CA
4.0 / 5Excellent
"Great location in the centre of the 1st District"
A very nice hotel in a good location right in the middle of the shops, theatres, cafes restuarants. The bedroom was a little hot though was during the hottest week on record, over 35C each day.
Genuine Expedia guest review
Other trip Aug 13, 2015
Andrew
GB
4.0 / 5Excellent
"Good location covers other inadequacies."
late check in and very early check out. Managed to sleep in a room without air conditioning. Breakfast was of very good quality and served in a nice restaurant.
Genuine Hotels.com guest review
1 night trip Aug 3, 2015
Dilawar
IE
3.0 / 5Good
"Great Location .... but ....."
Cannot beat the location. Makes up for everything else. If room comfort and hotel facilities (ie lounge for a drink) don't matter to you then go for it. My room was small which is of no matter, but really really hot. I don't care about air conditioning but being able to open a window wide would have gone a long way to improve comfort. Staff were helpful but not friendly. One gave a great restaurant recommendation but another seems annoyed when I change taxi pick up time. My fault but I did apologize.
Genuine Expedia guest review
Other trip Aug 4, 2015
A Traveler
CA
3.0 / 5Good
"Good location, value, be aware aircon availablity"
Great location for near shopping in Vienna and restaurants. No aircon in room other than the 8 rooms on level 1. We paid €40 to upgrade from superior room to next (highest)...room which had the aircon....which is a must in summer! I'd have hated to have been in a no aircon room. It wasn't made clearly evident at booking time online - limited aircon.....I guess you just expect it nowadays.
Genuine Hotels.com guest review
1 night romance trip Jul 18, 2015
stephen
AU
5.0 / 5Outstanding
"In the heart of Vienna"
Good location, excellent breakfast,friendly staff.
Genuine Hotels.com guest review
3 night family trip May 27, 2015
A Traveler
AU
4.0 / 5Excellent
"Desk staff specially Betina very helpful patient."
excellent. recommended to all wihout Deutch language.
Genuine Expedia guest review
Other trip Jun 1, 2015
John
CA
4.0 / 5Excellent
"Good value, great location"
It was a good value for the price. Although it didn't affect our trip because the weather was cool, the lack of air conditioning in the rooms could be an issue in warm weather. The hotel location is central to most tourist destinations, which are within walking distance. Many fine restaurants are within walking distance as well.
Genuine Hotels.com guest review
3 night romance trip May 26, 2015
David
IE
4.0 / 5Excellent
"Nice hotel, central to everything."
Hotel was clean and a very good base from which to visit all the major tourist attractions on foot. Staff were pleasant, facilities perfectly fine as a base. Did not have breakfast or use bar so cannot comment on those. Only issue I had was with thin walls - i could hear every word on the TV when someone next door had it switched on. Also a lot of noise (maybe cleaners?) and banging around in the corridors quite early in the morning. If you want to lie in, take earplugs!
Genuine Expedia guest review
Other trip Apr 12, 2015
Twink
GB
3.0 / 5Good
"Great city"
Although hotel not up twits 4 start rating it is clean and has a great location. Noise early morning with deliveries my main gripe. Dated but great beds. Location is great for both sightseeing or shopping. Staff very helpful.
Genuine Expedia guest review
Other trip Feb 8, 2015
lois
GB
5.0 / 5Outstanding
"Xmas in Vienna"
Excellent hotel and really friendly staff. Perfect location. The staff even went the extra mile and got some soya butter for the breakfasts for my wife who is vegan
Genuine Expedia guest review
Other trip Dec 28, 2014
A Traveler
GB
5.0 / 5Outstanding
"Wonderful hotel, centrally located."
The hotel allowed us to check in early, the concierges were knowledgeable and accommodating, the location was perfect (right next to the opera house and the U-Bahn station Karlsplatz) and the room (a standard double) was comfortably sized.
Genuine Expedia guest review
Other trip Dec 25, 2014
Frank
GB
5.0 / 5Outstanding
"Short break in Vienna"
Stayed here for 5 days and I would highly recommend this hotel as it is central to at lot of the sightseeing and a few minutes walk from the hop on hop off bus which is good value at 29 Euros for 48 hrs also the staff at the hotel are very helpful and will book tours for you without any hassle the hotel is very clean only thing is didn't see any air conditioning so rooms might get hot in summer and with it been on a main shopping street it can get noisy but in saying that I could not say anything negative about this hotel staff friendly and helpful and the rooms spotless clean
Genuine Expedia guest review
Other trip Nov 30, 2014
Barbara
IE
5.0 / 5Outstanding
"Lovely hotel in the centre of town"
The hotel was amazing, with big rooms and it was very clean as well. The staff were very friendly and helpful and the service was excellent. The hotel is in the middle of town, right next to the shopping street. This does mean that there's quite a bit of noise from the street, especially in the early morning when they're restocking the stores and emptying the bins etc. The Opera is a 2-minute walk away and the beautiful Stephansdom 10 minutes. Many other sights are nearby such as the Spanish Riding School and the Hofburg. There are also a metro stop and several tram stops near (Karlsplatz) which is very convenient.
Genuine Expedia guest review
Other trip Nov 24, 2014
A Traveler
GB
5.0 / 5Outstanding
"Lovely hotel in center of Vienna"
We had a great stay in this hotel: desk staff were polite and helpful. We asked for a quiet room and were located overlooking the courtyard on the second floor: not a scenic view, but very quiet. The room was extremely comfortable (excellent mattress) and the bathroom clean and modern. We had trouble connecting to the internet, but the front desk were very helpful and things were sorted out immediately. We didn't have breakfast in the hotel, but very much enjoyed a café just to the left out the front door on the far corner. We also had a nice dinner on the Sunday night at the restaurant just across the street from the hotel, on the left. Good food and very nice staff.
Genuine Expedia guest review
Other trip Nov 1, 2014
Louise
GB
5.0 / 5Outstanding
"Very comfortable and central hotel."
The hotel is clean and very comfortable. We wanted for nothing. Central location. Helpful and friendly staff. Highly recommended.
Genuine Expedia guest review
Other trip Sep 24, 2014
dominique
GB
5.0 / 5Outstanding
"It was perfect in every way"
We would always come back. Everything was fantastic.
Genuine Expedia guest review
Other trip Sep 18, 2014
Chrissy
AU
5.0 / 5Outstanding
"Big spaces"
A nice big room and a giant bathroom was a wonderful sight on a weary night before flying. This is a very central hotel in the midst of shopping.
Genuine Expedia guest review
Other trip Sep 13, 2014
Paul
CA
4.0 / 5Excellent
"Perfect Location"
Brilliant location. Beside the main shopping street. Around the corner from the Opera house with all the tour buses. 5mins walk to the main tourist sites. As central and perfect location you could get. Two metro stops to the express airport train. Hotel room was nice so a place to stay again. Like all hotels, wifi for the smartphone/tablet as well.
Genuine Hotels.com guest review
2 night trip Aug 29, 2014
Brian
IE
1.0 / 5Poor
"Terrible conditions"
Hotel rooms are in very bad condition. Taking in consideration that the hotel located in the busy centre of Vienna, some steps should be taken to provide soundproof of the rooms. Plastic windows and doors would help. Windows are 100 years old,paint peeled off... Our 4 nights of stay there were terrible with sleepless nights as up until 2 am we heard the sounds of restaurant and after 3am dumping trucks came and then after 7am delivery trucks were driving back and forth... I would not recommend this hotel and definitely will never stay there again.
Genuine Expedia guest review
Other trip Aug 30, 2014
Elena
CA
5.0 / 5Outstanding
"Close to all main attractions"
This hotel is close to all main attractions, located on a relatively quiet street. The quality of sleep was fantastic; no noise. The hotel staff was very friendly and helpful whenever we had any questions. The metro station is just 2 minute walk away. Breakfast is worth the price and delicious. No A/C in our room which was the only negative.
Genuine Hotels.com guest review
3 night romance trip Jul 5, 2014
M.
CA
5.0 / 5Outstanding
"Super courteous and helpful staff."
The staff was 100% helpful, friendly and attentive. The hotel was ultra clean and comfortable. We got a free upgrade which did not hurt! We would have stayed longer but the visit was a "filler" between city tours. Location hard to beat. Very central. Their offer of 27€ shuttle to the airport was icing on the cake!
Genuine Expedia guest review
Other trip Jul 2, 2014
Murray
CA
4.0 / 5Excellent
"Nice hotel right in the heart of Vienna"
This hotel is perfectly located and was well run. It was a perfect base for my trip.
Genuine Expedia guest review
Other trip Jun 24, 2014
Maureen
CA
5.0 / 5Outstanding
"Good price-comfort-luxury ratio"
Good price-comfort-luxury ratio. Nice and cozy hotel
Genuine Expedia guest review
Other trip Jun 23, 2014
Vladimir
GB
4.0 / 5Excellent
"Location"
Very good
Genuine Hotels.com guest review
3 night trip Apr 6, 2014
Tamer
IE
4.0 / 5Excellent
"Excellent location"
Clean spacious room with a superb central location. room very sound proof and good facilities. lovely old fashioned and charming hotel. we would certainly return
Genuine Expedia guest review
Other trip Apr 7, 2014
john and Rachel
GB
2.0 / 5Fair
"Two beds pushed together"
We booked a double room. On arrival we found two beds pushed together with two single duvets. In the night I nearly fell in the divide between the two beds. The following day we were given a double sheet - but we certainly no longer felt secure. The hotel kindly booked opera tickets for us. Only on receipt did we find out that they had charged us twenty five percent commission for the privilege The hotel then charged a four percent fee on the overall bill for paying by debit - not credit -card. This they kindly withdrew after we complained
Genuine Expedia guest review
Other trip Mar 26, 2014
The Ps
GB
4.0 / 5Excellent
"Excellent old fashioned location"
I had a one night business trip to Vienna and wanted something central that showed a bit of Vienna culture and did not resemble an airport hotel. Astoria is charming and extremely well located.
Genuine Hotels.com guest review
1 night business trip Feb 11, 2014
A Traveler
IE
5.0 / 5Outstanding
"Perfect stay!"
Hotel is perfectly located, walking distance from all major attractions : opera, Hofburg, cathedral, shopping. In between 2 major subway stations, perfect location. Beautiful hotel that kept its original classy look with modernized room with all commodities (ceramic bathroom, comfortable beds, tv, safe and wifi). Courteous staff that speak english and other language. Very helpful for ongoing activities during your stay (personal calendar of activities ready for you at check-in). Would go back anytime.
Genuine Expedia guest review
Other trip Feb 6, 2014
Vienna Fan
CA
5.0 / 5Outstanding
"The heart of Vienna"
Lovely old fashioned Hotel in an unrivalled position in the centre of Vienna. The staff are charming and extremely helpful and the bedroom we had was spacious clean and well furnished. Every morning seems to be dustbin day in Vienna so expect an early wake up call but that's the norm in any city centre. This is our third December visit in a row and next year we see no reason to go anywhere else!
Genuine Expedia guest review
Other trip Dec 16, 2013
Noel
GB
4.0 / 5Excellent
"Happy returning to Astoria"
It was my second time at Astoria. I am happy to know about this hotel and I will always stay there in Vienna.
Genuine Expedia guest review
Other trip Nov 7, 2013
Vera
CA
5.0 / 5Outstanding
"excellent value for money!!!"
kind service, perfect location, nice rooms. highly recommended!
Genuine Hotels.com guest review
3 night business trip Oct 24, 2013
Ran A.
IL
3.0 / 5Good
"Location fantastic, but........"
Location of the hotel was fantastic, just off the main pedestrian street, 100m from the opera and about 300m from Stefansplatz. The lobby is inviting and warm and the staff very friendly, the midday check out was great. But, we had asked for a double bed and received twin beds; they did offer alternate rooms but both were dark and dingy - one above the kitchen with the smells and noise that goes with that. We felt that service of the room was poor with at least one day where no sheets or towels were refreshed and we ran out of toilet paper - we had to request towels (which were well worn and almost see through). Also, given it was a twin - only one shower gel provided (but two shower caps!). We arrived when it was about 30degrees and the room was stifling hot with no a/c just a small, totally inadequate, portable fan, to cool the room down. We had to have the windows open which meant loud noises from the street woke us, especially the dustbin men who came before 7.30am! The walls are also thin so we could hear other's morning alarms go off. In short a nice hotel that needs tweaks - a/c; a little more attention to detail with the servicing of rooms and being more aware of customer requests. If the hotel had a/c I would have no difficulty in recommending this hotel.
Genuine Expedia guest review
Other trip Jun 30, 2013
Accidentalexpat
GB
5.0 / 5Outstanding
"Good hotel for a short break"
The hotel is centrally placed within walking distance of the Albertina gallery, state opera house, St.Stephen's cathedral and the Museums Quarter. It is very clean, comfortable and has some beautiful art nouveau features. The breakfast was very good - a wide ranging buffet with fresh fruit, amazing bread selection, charcuterie, cheese and cooked food. All staff were helpful and spoke good English. Our room had high ceilings, clean and fairly large for a central hotel.
Genuine Expedia guest review
Other trip May 20, 2013
A Traveler
GB
4.0 / 5Excellent
"Location is perfect, service great"
Just stayed for the weekend but it was perfect for a city break. The location is ideal for walking and seeing things. Did some shopping, dropped off the haul at the hotel without going out of our way. Easy to find. We only speak English but not an issue at all. Room is a bit crammed but the bathroom was amazing. Again, perfect for getting away for a weekend to explore the city.
Genuine Hotels.com guest review
1 night trip May 11, 2013
Scott
GB
3.0 / 5Good
"Great Location"
Simple hotel, in a good location. Breakfast service was very poor and not enough hot meal options for vegetarians considering the 20 euro pp. Please note bedrooms do not have Air conditioning and it was so humid in the hotel throughout. The hotel could not provide me with a Iron to my room as they only have a ironing room. I have left my Ipod in the room safe lets see if the hotel contact me ? I doubt it. Overall a simple expensive hotel.
Genuine Hotels.com guest review
2 night trip May 6, 2013
Singh
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews