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"the best location on Boston with the best service"Reviewed by a Hotels.com guest on May 5, 2012
wonderful accommodation, great service and excellent staff. staff are very friendly, hotel amenities are exceptional and swimming pool are very relaxing.
"Excellent Service"Reviewed by a Hotels.com guest on May 5, 2012
The staff were super helpful and friendly. Service was impeccable. The room was a little small but it was very clean, well designed, quiet, and comfortable. The bed was delicious and we slept like babies.
"Great hotel"Reviewed by a Hotels.com guest on May 5, 2012
As usual, Red Roof Inn failed to disappoint me when I have looked for a balance between cost and decency of accommodation. Indeed, it is the best value for the buck and goes above and beyond to ensure customer satisfaction. I had to change my booking and then check out early due to personal reasons but the hotel didnt flinch but rather gave me (through Hotels.com) a full refund for unspent nights. Needless to say, I will prefer to stay here when I can.
"Great value, beautiful views"Reviewed by a Hotels.com guest on May 5, 2012
We enjoyed the convenient location(right on the Endicott campus). Literally a short walk to the beach. Staff was helpful and friendly. Bed was listed as Queen size but it was actually a full size which was a bit small for the two of us. Otherwise, very enjoyable and would stay there again.
"Very nice hotel"Reviewed by a Hotels.com guest on May 5, 2012
Our son goes to college close by and we would stay here again. Very clean, staff was very nice and the breakfast was a bonus. Easy to get to and plenty of places to eat close by.
Location.
Situated in Waltham's technology belt, this business hotel is 3 blocks from Prospect Hill Park. Cambridge Reservoir is a half-mile away, while Bentley University is 2.5 miles from the hotel. Brandeis University is 4 miles away, and the Lexington Battle Green is 5 miles away.
Hotel Features.
Best Western TLC Hotel provides a complimentary Continental breakfast daily. This Waltham business hotel offers a recently renovated (2012)heated indoor pool and a fitness facility with cardio machines. The hotel features ballroom and banquet space, a 24-hour business center, and 6 meeting rooms with audio-visual equipment, as well as complimentary wireless Internet access in public areas. Guests enjoy dry cleaning/laundry services (surcharge). The lobby includes coffee, complimentary daily newspapers, luggage storage, and a 24-hour front desk. Onsite parking is free, including truck and RV parking. Disabled facilities are available.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
The hotel serves a complimentary Continental breakfast each morning.
This Waltham hotel features a heated indoor pool and a fitness facility.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Probably the best hotel in waltham"
cheapest rates are during february, so we decided to take advantage of it during our stay in waltham/boston area. no complaints here!
Typical Best Western. Good bed, nice room. Problems with reservation related to hotels.com booking it twice. Nice pool. Breakfast not very good.
"Not recommended"
First of all, the sheets were not changed that day, there was hair in them and they were wrinkled in the upper side of the bed. Second, they gave us a smoking room without asking and the next day when we complained, they told us that it was because we arrived late. That was not true because when we arrived there was plenty of room in the parking lot. […] Third, tables in the dinning room were dirty and the person in charge of arranging the bagels was blowing on top of them to get rid of the crumbles. Disgusting. Read more
This guest did not leave a comment.
This guest did not leave a comment.
"Easy to get to"
This guest did not leave a comment.
Staff was friendly and helpful. location is convenient for getting to Boston. complimentary Breakfast was typical and always well stocked. we would stay there again. Cable choices were poor for kids.
"Good for the price"
This was a very nice hotel. Clean room, small veranda. It was very comfortable for the price. I would recommend this hotel!
"loved it"
I would definatly recommand this hotel to all my family and friends i give it a thumbs up :-) very clean and great customer service at the front desk...very welcoming
"Decent value if the price is right."
Service was not great. We had asked for a crib for the room and it was not provided. When we asked, the front desk attendant handed us a pack-n-play. Had to carry it ourselves to our room at 1 AM with two sleeping kids and loads of luggage. Thanks a lot. bathroom was not clean. The shower curtain had visible dirt and grease smudges. The "free" included […] breakfast was spotty. It did sport a waffle iron that didn't cook the waffles all the way through. At end of breakfast time, an employee walked in and started pulling the breakfast line down in front of people waiting to get some food. Could have been handled a bit more gracefully and with more tact. I chose this property because it was the least expensive in the area. For that, I accept the shortcomings and see this as a "fair" value. Don't stay here unless the rate is significantly less than other hotels. Read more
"it was ok we were there for a death i n family"
in for a death in fam room was mice and warm
This guest did not leave a comment.
This guest did not leave a comment.
"Close to Bentley University"
location is excellent especially if you want to visit Bentley University because of family reunion. Room is small. Queen sized bed is small. Facilities are old. Breakfast is so simple. Only bread and coffee.
"Worked for me"
Very convenient, the hotel staff were friendly, attentive and helpful, the room was pleasantly spacious - no complaints
"Best Western TLC Hotel in Waltham,MA"
It is clean hotel and easy excess from highway.Staff is courteous nad room was clean.Breakfast was excellent.We were happy with service.
This guest did not leave a comment.
This guest did not leave a comment.
"Room Stunk - LITERALLY !!"
Got booked into a "smoking" room without any warning or any option to select a "non-smoking" room. Hotel said they had no other rooms avaliable after I arrived and checked in. The savings of staying at this cheaper hotel were more than offset by gagging on the stench of cigarette smoke. I suggest all travelers who are sensitive to the smell of cigarettes […] check with the hotel for a "non-smoking" room option BEFORE booking. This place also had no restaurant and there were none within walking distance. Read more
"No restaurant/room service but great breakfast!"
I am very familiar with Waltham so this wasn't a terrible inconvenience, but this hotel does not offer room service or an on site restaurant. There are plenty of great local options and the complimentary breakfast will make up for it! It was a great place to stay but research the area for great dinner options before you get there.
"BW TLC in Waltham"
Great location and easy access to the sites in Boston or Concord areas. Rooms are clean and fairly comfortable. Our room was faceing away from the interstate so sound from the freeway was not an issue. Staff was friendly and helpful.
This guest did not leave a comment.
This guest did not leave a comment.
TLC Waltham is a short drive to the T, which we used to spend a day in Boston. We enjoyed the bus tour from the hotel. Rob, the driver, was curteous, fun and informative. The continental breakfast suited our needs just fine and the staff was curteous and helpful. We enjoyed the stay very much.
This guest did not leave a comment.
"Best Western Hotel in Waltham, MA close to Boston"
Check in was done very quickly and easily and had no problems for the two nights we stayed.
"Best Western Waltham"
Overall this is a nice motel and the staff was helpful. The rooms are good-sized. Their bathrooms need fans. The bathroom door was warped and hard to shut probably because there's no fan to remove the steam from the shower.
"Best Western-Waltham"
Hotel is old an needs updating. Compared to the Marriott across the street the hotel is run down. The bed was okay. The Hallway smelled. The wall paper in room was falling down and both the sink and tub facets did not really work properly. The hotel compared to the others in the area needs a real make over.
"Best Western TLC - Waltham , MA"
Awesome stay all around and would definitely stay there again!!! :)
"Best deal money can buy!"
Had doubts it could be so good for such a reasonable price where everthing was at least double - but it was great! Nothing more you could want - helpful, courteous and cheerful desk service - nice room - the window opened!!! was fresh and clean - even had a refrigerator. Wireless service included! Breakfast was just enough - I'm not looking for a 7 […] course meal - just some choices for breakfast. I don't understand why anyone would complain about this place. It had everthing and was half the price. It's even on the Mbta bus line! I only wish there was a small restaurant nearby - but I'm not complaining. Read more
"Ok except the beds"
Good service, location, good amenities and continental breakfast, but the beds are the worst...as bad as sleeping on smelly rocks.
This guest did not leave a comment.
This guest did not leave a comment.
"boston red sox trip"
excellent hotel , staff are wonderful, first choice for hotel in boston area.
"Our stay during Hurrican Irene"
The hotel staff were great during the hurricane, in particular Margot and Hilda!
"Hotel Stay at Crowne Plaza in Newton, MA"
It was great. We surely do recommend this to others. Thanks hotel.com Dr. & Mrs. B. from Randolph, NJ
"Best Western Waltham, MA"
We requested two double beds and got one double bed. The pool area was closed and that is one of the reasons we selected that hotel. One of the fire alarms was missing the cover and the wires were exposed. The continental breakfast was ok, but very limited in types of food.
"rooms"
When we arrived close to midnight at the hotel even though we had requested two double beds the hotel desk person indicated they do not guarantee beds through Hotels.Com only the room. They gave us a choice of a smoking room or a nonsmoking room with a queen and a sleep sofa. we took the queen nonsmoking with the sleep sofa. so it worked out ok but […] it was not what we had expected. Read more
This guest did not leave a comment.
"Excellent stay"
Breakfast was ok...just enough to get you thru the day. Did not go in the pool...everything else was excellent!..Staff friendly, clean hotel, etc. Would definitely recommend this to someone else...as a matter of fact I am recommending this hotel to my dad who is traveling to Boston in a few weeks.
don't advertize broad internet access. You don't have it. I waited 18 minutes for a boarding pass to load in your lobby before i gave up. i got kicked off line trying to get email in my room. i told Justin that it's not difficult or expensive as I own an 81 site RV park on ten acres in Florida where there are lots of trees and people live in aluminum […] homes it works fine, and cheap. Justine said it wasn't his dept and slammed the door to eat his dinner. This a stupid way to run a hospitality business in the day of Yelp etc. Read more
We had booked two doubles & got a double & a pull out couch which was ok for us, but might want to confirm your accommodations if you really need what you asked for. For visiting Boston, it was a perfect location as quick & easy to get into the city but not as pricey as hotels right in Boston proper. Very good breakfast selection, clean all around...just […] beware the shower temp as hot is hot but slightly less is tepid, and the tub sloped backwards toward the shower head so be careful not to fall. Read more
"Best Western TLC"
The staff is hardworking and needs help to accomodate their visitors
"Wedding party close to Codman Estates"
Wonderful hotel with excellent service and easy access to routes. Great staff and comfortable beds and pillows.
"Decent value"
Good value for access to Boston; not much around otherwise. Booked a room with two doubles but were given a king and sofabed and there were no other options for the three of us. The room was spacious and clean and worked out because our third was a 17 yr old who didn't mind the sofabed, but I, as an adult, would not have been pleased. Also, the room […] card machine was broken so we could only access our room by being escorted by one of the staff with a pass card...hardly convenient for anyone. Breakfast was lamer than the usual free continental breakfast -- no fresh fruit and waffle maker was broken. Read more
This guest did not leave a comment.
"Great place to stay, great price!"
Rooms were very nice, clean, and well kept. Beds were comfortable. Location was perfect. Staff was curteous and friendly. Breakfast buffet was way more than what I expected. Would definitely go back on my next trip. This is probably the best "Best Western" that I have stayed at.
They appologized -but were out of rooms and forgot to take themselves off the list from Hotels.com. We got stuck with a smoking room and the hallway had a terrible cigarette stench from the second you opened the elevator on the floor.
"breakfast room"
hotel was very nice but the breakfast room was too small and there were not enough tables/ toasters.
"Best Western, TLC Hotel, 380 Winter St."
We arrived at 2:30 a.m. after a lengthy flight delay getting to Boston. Desk clerk was able to allow us a late check out and provide useful information. Staff overall was very nice. Wish we had more time to check out hotel and area but needed to fly out that same day.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
