Overall good hotel. Had a very nice breakfast selection and the kids loved the pool.Genuine Hotels.com guest review
"This property was a delightful surprise!"
We found this property to be extremely well maintained, comfortable and staffed by a team of professionals. I have traveled extensively as a business and leisure traveler and was really pleasantly surprised with this particular Holiday Inn Express. The breakfast provided (and included as part of the room rate) was good, offering some healthy choices. […] The staff servicing the breakfast area was on top of every detail, replenishing all the food as soon as needed. We were at the hotel over a Saturday and Sunday night so there were lots of families utilizing the breakfast area. Had it not been serviced so well by the staff, the meal experience might not have been so enjoyable. The sleeping rooms were immaculate and very comfortable. They appeared to have been updated recently with nice new carpeting and soft goods. We enjoyed having a refrigerator and microwave in the room. We also enjoyed visiting Sharkee's Grill in the hotel next door for late night pizza and to watch a baseball game. Evidently the same person owns both properties so there is a sense of cooperation and sharing between the two hotels. It was convenient to our particular needs in the area and we would not hesitate to recommend this property to others. We also appreciated the front desk staff locating us on the 4th floor where it was very quiet. We were able to check in around 1:30 pm, which also helped with our travel schedule. Nice! Read moreGenuine Expedia guest review
"Nice hotel, too bad not nearer to beach"
I wanted a Saugatuck hotel not a Holland hotel but the hotel turned out to be a nice hotel.Genuine Expedia guest review
The hotel is a few years old but you would never know it. Probably the nicest Holiday Inn Express we have ever stayed at. Close to shopping and restaurants as well.Genuine Hotels.com guest review
Clean rooms, nice interior design, staff are friendlyGenuine Expedia guest review
Nice hotel with easy access to downtown Holland. This was my second stay here and will probably be my "go-to" hotel when visiting Holland due the cleanliness and access to town.Genuine Expedia guest review
"Nice hotel and good service"
We only stayed one night but the room was very nice. The room service wasn't available, the phone number didn't work, but the staff went so far to call the hotel next door to get my wife some ice cream. The hotel also looks really nice from the outside. Next time we are in the area we will definitely come back here.Genuine Hotels.com guest review
Awesome!Genuine Hotels.com guest review
"Golf n tulips"
Not bad very sufficent for tripGenuine Hotels.com guest review
"Very neat and clean"
I've stayed at a lot of hotels for over 30 years, this is one of thee cleanest I've ever seen! Every single thing looked brand new. Very impressed.Genuine Hotels.com guest review
Everything was great. The room was ready before check in time, the breakfast in the morning was hot and tasty, we were able to check out a little late so we could let our children swim a little longer. The only drawback was the elevator breaking down and over 1/2 of the games were out of order.Genuine Hotels.com guest review
Had an amazing time, and the hotel was above my expectations.Genuine Hotels.com guest review
"Good family hotel."
Nice place to stay. Staff was attentive and quick to resolve a problem.Genuine Expedia guest review
Room was beautiful ... staff was friendly ... pool was a blast ... and the breakfast was fantastic! More than we could have asked for ... thank you much! :)Genuine Hotels.com guest review
"close enough to downtown"
Very nice place nice little breakfast. Nice people. We will be back.Genuine Hotels.com guest review
Breakfast adequate, did not like paper cups for coffee. We only had 4 paper cups for water and coffee. Room was very clean. Beds comfortable. Nicely decorated. Wireless Internet great. Gave us 2 free cocktail coupons for next door lounge.Genuine Hotels.com guest review
"Great stay in Holland MI"
Staff was courteous and friendly. Facility has recently been updated, great breakfast.Genuine Expedia guest review
"Nice but a bit over priced"
I was a great hotel, however we were misled by the photos. I thought I was bookindg a Jacuzzi sweet for the price, turns out it was just a standard king room. Don't get me wrong, it was clean, in a great location, I was just a little mis-led.Genuine Hotels.com guest review
"Close to shopping and restaurants"
The hotel was clean, staff friendly breakfast area was small but kept well stocked (go down early to avoid crowds). Bed was comfortable,plenty of hot water for jacuzzi tub and showers. CLEAN! Pool and hot tub were fun.Steakhouse down the road called the "Crazy Horse" was a great choice for dinner!Genuine Hotels.com guest review
"Great Place to Stay"
Great hotel. The price was a little high but probably worth it. Not a single issue with my stay here. The breakfast was better than most complimentary breakfasts that you can get. I would definitely stay here again.Genuine Hotels.com guest review
"Average hotel stay"
Most of the staff was very friendly and helpful, but there was 1 female at the front who was unprofessionally dressed, not friendly, and not professional overall in the least. It was a real surprise at how inept she was for guest service since she was the first person someone will interact with when they arrive.Genuine Hotels.com guest review
the rooms were clean inviting and the breakfast a great plus since we traveled with small children. I liked the pool and hot tub,,My only complaint t.v. selection was poor i personally like the option of renting a movie.. Otherwise 5 stars to hotel its staff and the beautiful location.Genuine Hotels.com guest review
"Nice place to stay"
The hotel in general is very nice, clean comfortable. Great amenities for kids with the pool and game area. a couple of small issues - no HD service on the HD TV and the "walls are thin" could hear people talking in the halls, doors closing etc. Otherwise we were very happy with the accomodations.Genuine Hotels.com guest review
"It had had everything!!!"
Employees were very helpful. Our room was spotless!!!!! The breakfast was very good. They kept food items replaced so you really could have breakfast!!!!! I would definitely stay there again. It was convenient to everything!Genuine Expedia guest review
"A Must Stay!!"
We stopped in at the HI Express on the way through town on a family vacation. I must say this was one ot the nicest HI Express' we have stayed at. They are in the process of updating the whole hotel i looks like. The pool area is amazing. (it's in the shape of the state of michigan). The spa area was kick butt, it's indoor and outdoor. They do have […] a little time at the end of the evening that is for adults only. That was nice. The room and hotel was super clean and amazing. It is close to lots of stuff. The front desk lady was super and nice and directed us to a amazing dinner for the family. The only thing that wasn't superb was the selection at breakfast. And the other downfall was that we didn't have another night to stay here. Will definately be back next year on our trip to michigan. Thanks alot!!!! Read moreGenuine Hotels.com guest review
I stay here regularly is the summer. Close to a lot of fun activities. I can almost always count on a room here.Genuine Expedia guest review
"Great hotel- Great location"
Great staff and very reasonable rates!Genuine Hotels.com guest review
"Will come back..."
Clean and close to downtown Holland and easy to get to other cute towns like like Grand Haven or Saugatuck...hotel itself is nice.Genuine Hotels.com guest review
"Nice hotel in nice location."
We stayed here overnight. The location was central to many of the attractions we were going to visit. Very clean. Awesome breakfast (from our son).Genuine Hotels.com guest review
The hotel was very nice. Breakfast was good with a great selection. However, when we arrived (very tired) the receptionist was not very nice at all--very business like and not smilely.Genuine Hotels.com guest review
"Recommend staying here."
Beds where firm and appeared to be new. Very clean.Genuine Expedia guest review
"great hotel for a family"
Great experience. Breakfast was good, room comfortable, pool and hot tub were great. MY son enjoyed playing basketball with other guests. The game room was a bit hot but the everything else was great! Tons of things to do nearby, great restaurants.Genuine Expedia guest review
""Newly updated hotel""
I chose this hotel for a three day stay in Holland. Although I wasn't aware that there were still renovations being done there (remodeling signs were posted), everything seemed pretty finished. Entrance and lobby was nice and inviting, lounge and breakfast area was very nice. Breakfast selection was very good. Amenitites of pool, hot tub, and exercise […] room were all good quality. The room was brand new interior, as the renovation was complete, and still had that brand new smell. The only thing that was a little off was the darkness of the hallways to the rooms. Walls and carpet were a darker color and the wall sconce by each room's door were adequate, but the hall looked a bit dark to me. Not in any way a deal breaker, but my own opinion. Very nice hotel well located near many restaurants and attractions. Read moreGenuine Expedia guest review
"Great for familes , near lake Michigan"
This was my second stay at this Holiday Inn Express. As previously experienced, this stay was equally enjoyable. They were right in the middle of renovations and still I was very pleased. I hardly even noticed there were workers present.Genuine Expedia guest review
Very clean, modern hotel with friendly staff and delicious complimentary breakfast. Would highly recommend.Genuine Expedia guest review
"Clean, Comfortable, and VERY courteous staff!"
My only complaint would have been that the pool was out of service for construction, but we'd spent the entire day at Lake Michigan anyway and upon check-in the concierge handed us a 25% off coupon for our next stay! (and the free cookies for the kids was the cherry on our vacay sundae!)Genuine Expedia guest review
"Just a place to stay"
understaffed at check in (man literally on the phone 10 min or more and nobody else working to greet us) Housekeeping walked in the next morning without knocking. (9:00am) That was pretty weird. We've never had that happen before. She should have at least knocked first. Other than that-ok A little spendy for being under construction.Genuine Expedia guest review
"holiday inn express"
the holiday inn express both inside and outside was well maintained, remodeling the inside clean.Genuine Expedia guest review
Room was updated and clean. More of a family friendly place to stay.Genuine Hotels.com guest review
"Close to business eperience; close to attractions."
The room was great; the staff was super friendly; the daily breakfast was excellent. Couldn't adjust the thermostat very well; all we could do was either turn the fan off or on therefore sometimes it might get too cold.Genuine Hotels.com guest review
"clean and comfortable"
The room is clean and comfortable. It would be good if they provide show caps and lotion in the bathroom. There was some renovation going on but not causing inconvenience. The breakfast was decent but could have more fruits.Genuine Expedia guest review
Nice, clean hotel with nice pool. Breakfast buffet OK.Genuine Expedia guest review
"Nice amid shopping complex"
Nice hotel; crowded for holiday weekend. Stayed in disabled room which is "executive" under Hotels.com's category. Comfortable. Only complaint is that the sole elevator was SLOW! Ask for 2nd floor room so that you can take the stairs!Genuine Hotels.com guest review
"Creep factor = zero"
We travel a lot for family leisure. We were in town for the tulip festival and booked the room with a bit of apprehension due to $$. It was worth every penny and then some. The entire hotel was spotless. The room was very comfortable and the breakfast was fantastic! The hot tub and swimming pool were fun for adults as well as the kids. Hotel staff was […] friendly and helpful. All hotels have a certain creep factor whether it be old carpet or graffiti in the elevator. This hotel was a zero creep factor! We will be returning to the area in a couple weeks and plan on staying there again! Very nice hotel! Read moreGenuine Hotels.com guest review
Very helpful front desk staff. Gave lots of recommendations and discount tickets for events in town (Dutch gardens, Museum), places to eat. Great quality in the renovated rooms. overall, a great experience.Genuine Hotels.com guest review
Great location and very nice amenities at the hotel! Will stay here again!Genuine Expedia guest review
"Great hotel for families"
We took our family to this hotel for a short spring break get-away. Our room and the entire 3rd floor had brand new carpeting and nice comfortable beds. The decor was modern and tasteful. We had some difficulty regulating the thermostat. Our favorite part of this hotel was the pool area. The pool is cleverly shaped like the state of Michigan, and our […] daughter had plenty of space to play in the shallow end. The hot tub is indoor/outdoor, with a waterfall feature which was nice. Breakfast was just okay, with a variety of choices. The staff kept it well stocked and were attentive to the needs of the guests. The hotel staff is friendly and helpful. This hotel was a great value and perfect for families.We would definitely go back when staying in the Holland area. Read moreGenuine Hotels.com guest review
"Close to everything and remodeled! Love the bar!"
This hotel is close to everything! It was just remodelled and it is beautiful!!!! I love the bar right in the hotel. Customer experience was AMAZING!!! I would definetly recommend this hotel for anyone. Great for kids too! pool, and 2 hot tubs, and also game room.Genuine Hotels.com guest review
Great hotel. Clean and quiet. Only problem is---get new televisions!!!!Genuine Expedia guest review
My wife and I stayed sat nite 2/2/12 you should call ahead make sure no hockey teams are staying. We did not our mistake the parents where loud rude and drunk everywhere in the hotel there kids run wild. We were unable to use hottub because all the kids under 16 and not with any parent were in it the hotel Manegment did nothing. Thank you Daryl FGenuine Hotels.com guest review
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