The rooms are small but it is a very nice hotel,clean, the staff was very friendly and helpful. The location was great for us! I thinkmy complaint would be that crazy parking deck... Otherwise the hotel made our trip even better and we'll be back here for Mardi gras!Genuine Hotels.com guest review
"Close to Bourbon St."
I took my husband to New Orleans for his birthday upon arriving at the Hotel we encounter a very rude desk clerk but we spoke with her and she quickly had a attitude adjustment. I read the reviews and started not to stay I don't regret my decision but I want stay again. The Hotel do have an odor when you walk in the front door and they should really […] think about investing in some air freshener. Read moreGenuine Hotels.com guest review
"All around great"
Really affordable hotel that is surrounded by everything. Only complaint is the rooms are on an energy saver program so they tend to be on the warm sideGenuine Hotels.com guest review
"Lots of Promise, but no delivery"
The pictures look great on the website, but it isn't as clean as it is made to look, the bathrooms are tiny and awkward. We stayed here and not elsewhere b/c we heard breakfast was great and there has basically been only biscuits and coffee for the past few days, not even any juice. Our hot water has not worked the last few days either. Very disappointed […] and wish we could go to the Hampton across the street. The staff thus far, though has been friendly. The location is close to canal streetcars and bourbon. Read moreGenuine Hotels.com guest review
"close to bourbon"
GreatGenuine Hotels.com guest review
"It is a two star hotel"
The hotel is OK. The location is great, right off Bourbon Street. The bathroom was in serious need of a remodel. The room was OK – I needed to keep telling myself – This is a two star hotel, don’t expect too much. It lives up to the 2 star rating. There was a mark on the floor and outlets on the wall where a desk was. I asked about it and the “really” […] helpful girl at the front desk said she didn't know and didn't care. The breakfast was OK (free with the room) but get there early because they run out. I had the impression that parking was free but it wasn't. $16 a day. Again - two star hotel. We stayed two nights and it was OK. Would I stay there again – probably. We didn't go to New Orleans to stay in the hotel anyway. Read moreGenuine Hotels.com guest review
"Pretty much perfect for what we needed"
We just made a quick trip to the French Quarter for some seafood. The location was perfect, with parking just next door. The staff was wonderful and our rooms were nice. We felt safe around the area and on our walks to the night life areas! The only detractor for me was the air conditioning could have gone a bit cooler, it was a little warm until around […] 4:30 am or so. We would certainly consider staying there again. Read moreGenuine Hotels.com guest review
The room was extremely small (according to the evacuation map it was the smallest room on the floor). The door to bathroom was cut in half and folded to get in. There was a huge post near one side of the bed. The water completely shut off while showering. One of the elevators were broken. Very glad it was only 1 night stay.Genuine Hotels.com guest review
"Nice, close to French Quarter, Convenient Parking"
This hotel was WONDERFULLY priced, and we kind of expected it to be a bit of a dive due to the price. It was NOT. The Cotton Exchange Hotel is in a beautiful part of town, has valet services and a better-than-expected continental breakfast provided Valet parking is available for $28/day, but the parking garage is ridiculously close, so we just parked […] ourselves for $32/ 2 nights. Do be warned, though, if you drive a larger vehicle, parking may be difficult. The parking garage clearance is 6'4", but that is being optimistic. We were in a F-150 with a small lift kit and aftermarket tires, and even though the garage attendants told us we would be fine, we were within 1/2 an inch from the beams going into the 4th floor, and actually had to LET AIR OUT OF THE TIRES to get back down. BUT. Leave the vehicles in the parking garage, and you can walk anywhere you want to go from this hotel. We actually took the trolley (passes in front of the hotel) to the French Market, and walked back with no issues. I am NOT in great shape, but there was literally NO WHERE that we wanted to go that wasn't within walking distance (2 miles or less). Will be staying there again!! Read moreGenuine Expedia guest review
Nice for the price. Friendly staff. Great lication. Breakfast wasn't that greatGenuine Hotels.com guest review
"CBD hotel practically on Bourbon."
I enjoyed my stay at the Cotton Exchange. Super friendly staff. The bathtub could have been cleaner but I totally enjoyed the tall ceilings and city view. Well worth the super cheap price!Genuine Expedia guest review
"service & Cleaniness"
I didn't feel comfortable nor safe in this hotel. Service, we called up for 2 extra pillows, we did not recieve any nor did anyone apologize about not sending them up. Very Poor Service. In room safe's did not work.Genuine Hotels.com guest review
we enjoyed the stay just wish we could have checked in a little earlyGenuine Hotels.com guest review
Hotel was great I just didn't like the fact that I was waken up out my sleep twice , once at 3am and 9 am do to false fire drill which caused everyone to exit da hotel as is to the front of da hotel...and I also didn't like da fact I never got a chance to eat breakfast even though it was from 6 to 10am if I got there at 9 it was nothing left. ...juice […] machine wasn't working so juice was issued out first come first serve and of course I didn't ever get any. .... Read moreGenuine Hotels.com guest review
The stay was pretty good. The alarm went off at about 3 a.m. and it took a while before the fire department arrived and then went off again about 9:30 or 10:00 a.m. that same morning. Overall the location was good. Breakfast was okay.Genuine Hotels.com guest review
This was the worst hotel I have ever been too. It takes 30-45 min just to get to the front desk and have them help you. It took 25 minutes once I got up there to just turn my room key in. There were 2 fire alarms that went off in one night. 2am and 8 am. The rooms are super tiny and half the stuff in there didn't work. The hotel employees are rude and […] not helpful at all. Especially house keeping. So much attitude. I would rather sleep in a motel next time then pay for that again. STAY AWAY! Read moreGenuine Hotels.com guest review
You couldn't find a better deal anywhere in N.O. Is just a 2 minute walk down the street to the start of it all. Hotel is clean, quiet and has convenient self parking for only $16 a day and you can come and go. The breakfast is complementary with Waffles, sausage, toast and fruit. We will be back here again.Genuine Hotels.com guest review
the fire alarm went off twice and the middle off the night. the walls are thin you can hear the people in the room next toyou.Genuine Hotels.com guest review
"Good location but a tired hotel."
The room was cramped and the bathroom was dirty. The 3am and 8am fire drills were annoying. Then the toilet broke.Genuine Expedia guest review
"Great location, bad room"
The location of the hotel was great--only 2 blocks from Bourbon. The room itself was nice, but our water went in and out for the sink and the shower. Also had a cockroach in my bathroom towel. When I expressed my distain with the hotel staff, they seemed to not care that they had a cockroach problem. Would only go back for a weekend trip with college […] friends--worth the price, if you can get past the bug issue. Read moreGenuine Expedia guest review
"Nice Place Near the French Quarter"
It was a nice place to stay and it met our needs. The Trolley system stopped right outside the hotel so it made easy to get around. Also it was within walking distance to the French Quarter and some really good eateries and entertainment opportunities. The staff was extremely friendly and knowledgeable when it came to asking about the area and places […] to visit. The most important person however was the cleaning lady because she provided help and saw to our every need. Read moreGenuine Expedia guest review
"Great location - Friendly staff"
Rooms were nice and clean- staff was very friendly.Genuine Expedia guest review
"NO parking, nice staff, will stay again!"
Great stay have been here before. Pool access is great and provides a nice smoking area. The staff is great and easy access to all attraction on foot or by cab or trolley.Genuine Expedia guest review
"CLOSE TO ALL"
I THOROUGHLY ENJOYED THE STAFF, AND THE VALET WERE VERY QUICK AND FRIENDLY.Genuine Hotels.com guest review
Hotel was in a great location...rooms are smaller than i would prefer, but overall satisfied with the short time i stayed thereGenuine Hotels.com guest review
I liked my stay...my only complaint is that have to pay $16 a night to park a block away from the hotel.Genuine Hotels.com guest review
"Good location and good price"
This hotel was okay. The room was clean but small. The location was great.Genuine Hotels.com guest review
"Cotton Exchange Hotel Review"
First, I would like to say the staff was very acknowledging, The hotel itself was very close to Bourbon and within walking distance to the French quarters. Breakfast was ok and the call desk was pretty speedy at answering calls. My dislikes were the pool it was VERY TINY about a little bit bigger than a jacuzzi and I'm 6'1 so that was definitely a let […] down. Window view from the hotel was not the greatest, when I looked out my hotel window I saw dead into a parking garage, The television needed to be updated some channels were a little differcult to see. The bed was my favorite part of the experience it was pretty comfortable, my overall experience was ok with those few minor details, you really didn't hear any noise from other hotel guest or the streets of NOLA. It was very calm and relaxing when it came to sleep, I would recommend this hotel to anyone who is not looking in to buying a real expensive hotel. I got this hotel for a great price, and it was worth almost every penny I spent. Read moreGenuine Expedia guest review
"comfortable bed,clean room covenient location"
loved the hotel.great price for the location.bourbon was just right around the corner.staff was very friendly.bed was comfortable.will stay again!!!!Genuine Hotels.com guest review
"Two blocks from bourbon street"
This is my second time staying at the hotel, I like it cause it's only two blocks from bourbon street. The staff is helpful and really friendly. I like their breakfast (Free). The bed is comfortable and would have hoped they change my sheets after two days but I am not gonna complain. I would stay there again. ThanksGenuine Expedia guest review
"Girls Night Out!!!"
this is the second time I have stayed in the hotel and my only complaint is.....the air conditioning is not cool enough for me.Genuine Hotels.com guest review
The service was terrible! The a/c did not work! No one helped us- front desk service was hands down the worst level of customer service I've ever experienced! More concerned with texting!Genuine Hotels.com guest review
"Great party hotel. Across from bourbon."
The good Close to bourbon. Room acceptable The bad Blood on comforter Building showing its age Elevators are slow and sound like they need grease. Pool is tiny. Basicly a smokers patio with a large bathtub.Genuine Expedia guest review
"Comfortable and quiet"
Our stay was very comfortable and we liked the quieter experience away from Bourbon. The walk to the French Market and Jackson Square was a little long, but doable. Staff was very helpful and incredibly nice!Genuine Expedia guest review
Quick and easy check in/out. Staff was friendly and helpful. The hotel is in walking distance to major attractions (Bourbon Street, French Quarter, Harrah's, etc.). Our car didn't leave the parking garage the entire weekend. The complimentary breakfast was great. There were plenty of options.Genuine Hotels.com guest review
"Clean close cheap"
This hotel is close to Bourbon, clean, and was cheap..pool was very tiny.Genuine Hotels.com guest review
"Cheap, Clean, Close - Just what we wanted"
Rooms were clean (old and outdated in look not ammenities), Our room had a small fridge and a microwave, view was a dirty parking structure (we didn't come for the view so that was fine). Pool was tiny but did it's job, front desk described it as a small dipping pool :) LOL. Overall hotel was clean and quiet. We were 2 blocks from Bourbon Street, which […] was great. Staff was not very professional but nice. Breakfast was a surprise we were expecting some danish and coffee...we were very happy to see waffles, eggs, sausage, toast, bagels, biscuits, HB eggs, yogurts, fruit, juice, coffee, milk, cereal. We had looked for a cheap, clean room to spend one night so we could enjoy Bourbon Street and that is what we got. Read moreGenuine Hotels.com guest review
This hotel is a good choice. We we're skeptic because of some reviews. But all in all I would stay here again. Room was clean, hotel employees were very nice. Great location, maybe 3 minute walk to bourbon. There is a 16 dollar parking garage not even a block away. The only things I found negative was the elevator was a little slow compared to most. […] And the bathroom didnt have a vent so bring some matches or air freshener. Oh yeah stop by brothers convenient store for a late night snack. There chicken is amazing. Read moreGenuine Hotels.com guest review
"Nice hotel and location but smelled bad"
As soon as you walk in it smells of urine & dirt. Like they need to invest in plug ins and carpet shampoo. Other than that it was a good stayGenuine Expedia guest review
Room was very big and cozy. It definitely needs a facelift, but it is very clean.Genuine Expedia guest review
"Hotel served it's purpose"
The carpet could have used some soap and steam. The bathroom was clean. The bed was a full, although I paid for a queen. Either way, it was very close to the Superdome and Convention Center and it served its purpose.Genuine Hotels.com guest review
There was a huge line at 4pm check in backed out the door. We were not allowed to check in early (we arrived at 1:30pm). We had to wait on pillow cases and wash clothes. And, the bed was a bit hard. But, its a great location less than a block from Canal and Bourbon Streets. And, the complimentary breakfast was good.Genuine Hotels.com guest review
Good location to Superdome, Convention Center, & eveeythingGenuine Hotels.com guest review
Nice . . . will return. Highly recommend !Genuine Hotels.com guest review
The hotel was clean and comfortable. Surprisingly wonderful breakfast. Parking is pricey, but it is everywhere, so I wouldn't count that against the hotel. The hotel has no bells and whistles, like a pool or spa, but we used the hotel as a bed and shower, and it was perfect. Just a block away from the streetcar and the French Quarter, and with such […] a friendly staff, I would absolutely stay here again. Read moreGenuine Hotels.com guest review
"my cotton exchange experience."
this was my first time at this hotel. the hotel lobby and dinning area was clean and well kept. there was a problem with the room that i was assigned. it took them awhile to assign me another room they finally did and everything was ok.Genuine Expedia guest review
This was the best trip I ever had to Essence Festival 2013...this hotel was in the best location ever to all of the places I needed to be at...Bourban Street, The Convention Center, The River Walk All White Boat Party, Cafe Du Monde, etc. The customer service of the staff was superior, our toilet seat was loose and the cleaning crew noticed it and had […] maintenance repair it without asking. The breakfast that was served each day was very good...thank you for a wonderful stay at this hotel. Read moreGenuine Hotels.com guest review
The staff was very friendly and my request were handled quickly. The free breakfast included eggs as well as your traditional items.Genuine Hotels.com guest review
"Great on location lousy for everything else"
The only good thing about this hotel was the location we had to change rooms three times. Major plumbing issues slow draining in the tub. They never cleaned our room we were gone all day for the essence festival came back room was still dirty left that night for the essence concert came back room still dirty. Never received any towels the second nor […] third day. Once again the only good thing about this hotel is the location perfect location in the center of everything in the French quarters walking distance to the Riverwalk Bourbon Street and the Civic Center. Read moreGenuine Hotels.com guest review
"New Orleans trip"
Overall a good stay @ the hotelGenuine Hotels.com guest review
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