NICE! close to most attractions, helpful staff, most off all a few short blocks from the cruise ship pier...Genuine Hotels.com guest review
Except for the loud people swearing at 11pm at the top of their lungs, the stay was very enjoyable. We did call the front desk to complain and the noise stopped. Also, I can't say enough good things about the front desk staff - extremely helpful and friendly. We will stay here again.Genuine Hotels.com guest review
"The Wow Factor..."
It was awesome the staff really helpful very attentive to our needs. I nice clean hotel. I love New Orleans!!Genuine Expedia guest review
"Huge rooms, great location, great price!"
Four of us stayed in a 2 queen studio suite and were able to co exist without getting in each others way. The room was about 700 square feet so we had plenty of space. There was a separate sitting area with a couch and a pull out couch if needed. The location is very close to the convention center/cruise port and only a 10 minute walk to the French […] Quarter. The free daily breakfast was great too! Read moreGenuine Hotels.com guest review
"Close enough to walk to must see sights"
The hotel was awesome. It was very kid friendly and close enough to the must see sights (children's museum, WW II museum, Audubon aquarium/ IMAX, the river walk, Audubon insectarium). It's about a 1.5 mile walk to Bourbon/Decatur St but there is so much to see on the way (make sure to have your walking shoes). The hotel is around the corner from Canal […] St. which has shopping, the casino, and of course lots of restaurants. It's a perfect hotel for families with children who want to see the sights without the constant noise. The hotel has a wonderful continental breakfast offered every morning. My only complaint would be that the swimming pool is small and there are a select few channels on the televisions until the weekend when it seemed like we got a few more. Other then that I thought it was an excellent choice for my family. :) Read moreGenuine Hotels.com guest review
"no wonder it's marriot"
a perfect alternative to stay while visiting French Quarter. Even though you'll have to walk 6 blocks to reach french quarter, the comfort and quality are marriot, at the price of nobrand hotel.Genuine Hotels.com guest review
"Our 2 day stay at the Spring Hill Suits at Marriot"
It was one of the most wonderful vacations we have been on! The Hotel was great and some of the Ladies working at the Desk were so great, they went on and above their duty!!!!!!!Instruction wise and coupons and where we might want to go!!!!!!!! I would recomend this Hotel and the trip to New Orleans to all my family and friends!!!!!! Great prices and […] wonderful breakfast and wonderful courtyard off our room! Read moreGenuine Expedia guest review
Myself and my family (wife and 3 kids, ages 7, 10, and 11) stayed at this hotel on Aug 12 - Aug 15, 2013. This hotel located within walking distance to the Convention Center, Audubon Aquarium, Riverwalk, and the French Quarter. The French Quarter is the furthest about 20 minutes away if walking. The area is very safe at night (trust me, I had my kids […] with me). The room was very spacious even for 2 adults and 3 kids. The fitness center is limited but has enough equipment to get a d ent workout in despite the tiny size of the facility. The pool is average size, and the hotub is pretty huge, towels are provided at the pool area. The only discrepancy is parking. There was not anything going on when we stayed so we never had a problem finding a space but the garage is very small with a charge of $25 a day......its 40 a day anywhere else. The TV is located in a strange place due to the layout of the room but we didn't go to New Orleans to watch TV. GREAT VALUE!!!!!! Read moreGenuine Expedia guest review
"Not close enough to all the attractions."
Previously stayed at SpringHill in New Orleans and San Antonio. It was a very long walk to get to the room that was a handicapped room . I had someone with me who was having to use a cane. The staff as usual was great and very helpful.Genuine Hotels.com guest review
The front desk was very courteous and helpful. they provided information on travel and arrange taxi service for me at 6:30 AM The hotel provided an excellent selection of food for breakfast and it was complimentrary.The hotel was great for our family reunion..Genuine Hotels.com guest review
Pool was very small breakfast area was too crowded! Couldn't even sit with my kids.Genuine Hotels.com guest review
"Small rooms ,nice staff, clean hotel"
The Hotel was very nice and the staff was very nice but the rooms were really small .Genuine Expedia guest review
The hotel was great The only issue was the tv there was only one & it swiveled so u could watch it in the living room or the bedroom If someone slept on the couch it can be a battle over who gets to watch the neighborhood was nice felt safe walking around Try Ernst cafe while there excellent po boys we were hookedGenuine Hotels.com guest review
Parking is a headache.. The lot is to small they sold more parking passes then parking spots available.Genuine Expedia guest review
"Hotel walking distance to French Quarter."
Overall, pleasant experience. Breakfast was good. Customer Service was great.Genuine Expedia guest review
Staff was execellent, very friendly and helpful. On location parking is at a minimum. I had an on location parking pass the second day of our stay. The staff over sold parking and we had no where to park when we returned after supper. The staff made arangments for us to park in the drive way by the front door. Others were not so lucky. Over all stay […] was good. Read moreGenuine Expedia guest review
When we arrived we found out that there was not parking space. The good news is that there is a public parking place convenientely located half a block away from the hotel. We got a room in the first floor and it was very nice. WI FI was not a problem. HOWEVER, after we went to sleep, about 2 AM we woke up because somebody was hitting the window from […] the outside. This happened several times. It seems like there is a bar located at the corner and drunk people are coming screaming and making a lot of noise. Read moreGenuine Hotels.com guest review
nice location close to convention center and a nice walk to the French Quarter- never took a taxi and never felt unsafe even after dark - clean rooms and a nice hot breakfast was included- staff was always nice and appropriate - I would stay there again!Genuine Hotels.com guest review
"Good location for the price The hotel was nice"
The hotel was nice and not a very long walk from the French Quarter. It was nice to have a secure parking spot.Genuine Expedia guest review
"Where is the customer service?"
We arrived at 8:30 and found that there was no parking; instead of $20 to park in a covered, protected garage we had to pay $30 to park across the street in an open unsecure lot. After going up to our room we went down and asked the desk clerk for directions to Bourbon Street. She stated it was only 8 blocks away. After walking 10 blocks we finally […] hailed a taxi to take us the rest of the way. (My health is not the best but that could have been dangerous for someone with worse health problems). Any questions asked of the desk clerks were answered in a rude tone of voice. When we got back to the room at midnight or so the noise from the hallways and thumping of loud music made getting sleep impossible. When I took my shower the next morning the water was, at best, cool. Overall, a very dissappointing stay for a high room rate! The only good comment I have was that my sleepless night was spent in a soft bed. I do NOT recommend a stay at this hotel! Read moreGenuine Expedia guest review
The hotel was located in a decent area that was within walking distance to the trolley. Shortage on paid parking, so we did not move our vehicle at all. We booked the hotel for five people, however the housekeeping only put four sets of towels in our room every day. The curtain was falling apart. Other than that the room was okay. I had a better experience […] at their Atlanta airport location and the accommodations was much better in Atlanta. You get what you pay for, so sad to say :-( Read moreGenuine Hotels.com guest review
"Very clean and Friendly, accommodating."
Very clean and Friendly, accommodating. The breakfast was awesome. Very good price. Mulates was the best restaurant close to the hotel. There are a lot of good restaurants. The city sight seeing bus was a lot of fun and very helpful.Genuine Hotels.com guest review
"Great place to stay"
It was more than I expected for the price, Limited amount of parking, but overall my family was very pleased. The pool was small but the kids didn,t complain a bit.Genuine Hotels.com guest review
"Parking is a Nightmare!!"
Don't stay here if you have a car. The garage only holds a handful of cars and if you are not one of the lucky ones, you have to park two blocks away and pay $20. On the second day of our stay we hoped we could find a spot in the garage, but that was not happening. The front desk said they had already given out all of the "passes" and we should have […] checked frequently at the front desk that morning in the small chance we could be there when someone gave up their pass. Are you kidding me? We are on vacation and certainly were not going to hang out at the front desk. Not to mention they elevators are always crowded or broken. We checked in late and notified them we would be arriving late and despite the fact that we had a reservation, all they had remaining was a handicap accessible room- no bathtub-not good with two kids! Room was marginally clean. Save your money and stay somewhere else. Read moreGenuine Expedia guest review
Will try and stay there every time I come to New Orleans!Genuine Expedia guest review
"Close to all the attractions we wanted to see."
From the staff to the comfort of the room, it was a great stay.Genuine Expedia guest review
"Close, Yet Far"
My husband and I enjoyed a weekend getaway. Our room was spacious and everything was neat and clean. The bed was comfortable and we liked having a sofa to relax on. The mini frig was a plus, we were able to put waters and yogurts for snacks. The hotel is close to everything, walking distance to many restaurants and to the World War II museum, as well […] as art galleries. The French Quarter is quite a walk, but a quick cab or bus ride. We will definitely stay here again! Read moreGenuine Expedia guest review
Overall our stay was O.K.. The parking situation was ridiculous. We were charged $25 per day to park in the hotel's garage with no guarantee that a space would be available. There did not appear to be enough spaces for all the guest. Because we were afraid of returning with no place to park we were afraid to stay out too late in the evening which put […] a damper on our vacation. Read moreGenuine Hotels.com guest review
"In town for conference"
Hotel was conveniently located next to the convention center. If you want to go to the French Quarter it is about 1 mile away so a brisk walk or taxi will do the trick. Breakfast was offered and was better than most. Room was clean and very comfortable. Parking was a little steep but I felt the car was safer in the garage than the street.Genuine Expedia guest review
"Are u listening?"
Poor service at desk, very crowded lobby area at checkout!Genuine Hotels.com guest review
"Good Location with Kids"
The front clerk was not particularly friendly. He didn't explain everything as clerks usually do, but he wasn't rude either. The service at breakfast was excellent. I think for the price you are getting a good location and good breakfast. I wasn't crazy about the cleanliness (mom's check a lot before their kids settle in). My son was on the pull out […] couch. When we took the extra blankets and pillows out from the bag in the closet it was covered (I mean a lot of) hair. The kids didn't care and were happy, but in order for me to go back, a place has to be at least clean. Read moreGenuine Hotels.com guest review
"Girl Scouts in NOLA"
I took a GS troop to New Orleans for a week and we stayed at Springhill. It was a great choice. The rooms were clean, cool, and fresh. The beds were very comfortable. Breakfast was good, with many options, though not much variety over the course of the week. The pool was small, but clean and warm. The fitness center was small, but nicely cool. A couple […] of negatives: the pullout sofa bed was miserable, with inadequate bedding in the room. The walls between the rooms are thin. The biggest negative was the front desk staff. They were slow and unhelpful, at best. In contrast, the housekeeping staff were pleasant. Read moreGenuine Hotels.com guest review
Nice and clean hotel. Friendly staff. Only complaint is they charge too much for parking.Genuine Expedia guest review
We were in need of a place to stay just one night, with early taxi to airport. This was a good place for overnight. Good value. Quiet. A few nice restaurants in the area. Warehouse district.Genuine Expedia guest review
So I read most reviews and was glad I chose this location! Front desk was very very nice especially Kierra!!! As for the location it is a nice long walk to burbon. So for my crew we only did that one day. As for bars and club it's a nice spot around the corner,open late,and it's called Republican it was nice. Also after club it was a place called Pie […] right next door that sold pizza so our second night was great!! The only bad thing about this hotel is that housekeeping did not come back to clean the room after we asked them to come back..therefore we had a pole of dirty towels once our trip was over. Overall nice hotel and pretty good local depending on what you wanna do on your trip to New Orleans. And yes I would stay here again..p.s. The candy at the front desk was good! Read moreGenuine Hotels.com guest review
"Slighty off the beaten path"
We have nothing but good to say about the hotel, ammenities and the staff. As usual, Springhill Suites lived up to our expectations. The only thing was it was a little further from the main attractions than we would prefer but not too far. 15-20 minute walk to The French Quarter or 5 minutes walk to the riverfront trolley. We would definitely stay again, […] even with the location. Perfect location if your staying before a cruise. Read moreGenuine Hotels.com guest review
Was not overly impressed with staff. The morning front desk woman was rude and not very helpful. The night crew was friendly but cannot say much for morning staff!Genuine Hotels.com guest review
"Terrible Staff for a Marriott"
Will never stay there again.Genuine Hotels.com guest review
"clean, bright, family-friendly"
This was a welcomed change from the hotels closer to the French Quarter. The neighborhood was quiet and safe, and close to the WW2 museum and Children's museum, as well as 3 blocks from the streetcar station. The room was spacious enough for our family of 6 with the sofa bed and kitchenette. The pool was small, but just enough for our kids to play and […] cool off. We also enjoyed taking our breakfast up to the courtyard and enjoying the cool morning air. Breakfast was good and not crowded before 8, but after that it was extremely busy. The staff were all courteous and helpful. We also liked the onsite self-parking, that was very convenient. Read moreGenuine Hotels.com guest review
"Helpful Desk, Nice Clean Rooms, walk to streetcars"
Excellent location in Warehouse area, short cab ride to most NOLA events & places. Short walk to Riverwalk where the riverfront Streetcar line runs. Little longer walk to St. Charles Streetcar line. With a Streetcar/bus pass, you can spend a week or two at this hotel without being room-bound or having to hire a cab each time you want to explore. The […] toilet need a "handle jiggle" to eliminate constant water sound and front desk had maintenance at the door as we were checking out - nice touch! The pool was convenient to workout room, the breakfast was very nice for a family of 4, and I can't think of anything better than a clean, sanitary room with double queens and a pull out sofa for a rambunctious family of 4. Read moreGenuine Hotels.com guest review
They clerk at the desk clerk asked us if we wanted 1st or 2nd floor. We picked the 1st for convenience.Little did we know that our room was located next to a street. Where you could hear everything and people passing by the window. Made our kids uneasy. They just need to ley families know with kids about that room.Its okay for people without kids.They […] really need to inform the guest. Read moreGenuine Hotels.com guest review
"Nice hotel very close to sooo much!"
We are a family of 5 the youngest being 16 yrs. old. We thoroughly enjoyed our stay & look forward to staying there fir the 2013 Bayou Classic!Genuine Expedia guest review
"I would stay again for sure!"
Loved the hotel and staff, but TERRIBLE, TERRIBLE parking!Genuine Hotels.com guest review
Very nice hotel with a with a wonderful continental breakfast. Definitely a place I would recommend . Only downside is the daily parking fee of $25.Genuine Hotels.com guest review
"New Orleans Springhill"
Great location, but the hotel was worn. Breakfast buffet was filling.Genuine Hotels.com guest review
"Weekend with te kids"
We took two young children and found this hotel to be an easy location. We were only a couple of blocks from the bus line we needed (to get to the zoo) and from the rail car (to get to the Quarter). The room was very comfortable and clean, and the area was quiet. The included breakfast made mornings very easy and pleasant.Genuine Hotels.com guest review
"Just 10 minute walk to Aquarium and Insectitarium"
The stay was great. Everyone was so polite and nice! It was myself, my daughter and 4 children. Everyone made us feel at home. I even had one lady behind the counter, who gave us directions and a map, said if I got lost she would come herself to pick us up! Could not have asked for a nicer more polite staff. Also, the breakfast was great. Also, free […] internet and it worked great. Never got kicked off once while I was there. They had anything from cereal, to bagels, to waffles etc. Will definitely stay here again if I go back. Read moreGenuine Hotels.com guest review
"Great hotel for the price"
We were in a group with 9 people and booked two rooms. We were able to get our rooms next door to each other but were only able to get a parking pass for one room. The rooms are small but still comfortable if you're not planning on spending a whole lot of time in your room. We were looking to only spend one night here and were on a very tight budget […] and this hotel was perfect for what we could afford. We were also very close to all the attractions we wanted to see. I would stay here again. Read moreGenuine Expedia guest review
"Close to convention center"
Staff was very friendly and breakfast room was very comfortableGenuine Expedia guest review
"Great stay! Would book again."
Room was spacious and comfortable (particularly the bed!!), hotel staff were courteous and professional. The included breakfast also exceeded expectations!Genuine Expedia guest review
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