"Loved the Opal"
Clean rooms, friendly staff, lovely building. If you are looking for upscale amenities go elsewhere. If you are looking for a safe convenient cozy place to stay in San Francisco, stay at the OpalGenuine Hotels.com guest review
"better than expectations based on other reviews"
The Opal is not nor would it ever by my first choice but since the vmware convention drove the neighboring Hotels to the brink of insanity with their ridiculous hotel rates I decided to give the Opal a chance and was somewhat pleasantly surprised. My immediate advice is that unless you don't mind climbing at least 5 flights of stairs you should request […] to be checked into the lower floors since the elevator in this antiquated building will test the patience of a saint. Read moreGenuine Hotels.com guest review
"Nice Place to Stay"
Friendly staff. Quiet hotel. TVs are old but work fine. Spacious room especially for that area.Genuine Hotels.com guest review
"Good for the money"
I chose the Opal based on two criteria. The first was that I waited far to long to book a room for the trade show I was attending, and those rooms skyrocketed in price. The second was that I really wanted a place in town, as I did not want to rent a car and drive in every day from the airport and back out. In that regard, the Opal was absolutely fine. […] on the way out, my SFO flight was cancelled, so I hopped the next flight to OAK. Took BART over and because I had a hotel in town, all was well. For a vacation hotel, I would absolutely come back to the Opal. Nice people and good service. For a work hotel, never again. The ONLY thing wrong in my stay was that the wireless internet in the Opal is the very worst in the world. Just awful. Had to run my business via iPhone and iPad for three days. But I would be back for a vacation. Read moreGenuine Hotels.com guest review
"A good port in a storm"
In town for a large convention. Hotel is pretty far off the beaten path but a good rate to at least be in the city and not out by the airport. The hotel is OK, a bit worn around the edges but clean. Free breakfast is nothing to write home about but will keep you from starving. (The coffee WAS very good, though). Internet connectivity is pretty poor--I […] was repeatedly kicked off. Very disappointing aspect of my stay. Overall, a good value for what you get. Read moreGenuine Expedia guest review
"Good for a two-day break or stopover"
On accessible bus routes, helpful staff, good breakfast but room a little too small. Lovely art deco features.Genuine Hotels.com guest review
I would stay here again. The price is a little high for the location.Genuine Expedia guest review
the staff was extremely helpful and knowledgeable of the area, hotel was clean and quiet. continental breakfast was a nice touch, and hotel is within walking distance of many great shopping/bar and restaurant locations.Genuine Hotels.com guest review
I think 4 people room is great and the breakfast is also great.Genuine Expedia guest review
Small rooms; friendly staff; difficult to find by signage from the street; comfortable beds; don't get sucked in to the "free breakfast" claim....it was basically, toast, coffee, juice, a hard boiled egg, and bland fruit!Genuine Expedia guest review
I had a room that was recently done up. It was clean and very big. The price was very reasonable for San Francisco. The staff were very helpful and gave good advice about the city. There were a couple of beggers in the area, but I never felt in danger. Overall it's a good hotel and I would recommend staying here.Genuine Hotels.com guest review
"we came - we stayed"
The hotel is OLD, but the elevator and bathroom were in working order and clean. It is very conveniently located, we easily took public transportation EVERYWHERE: Union Square, Chinatown, Pacific Heights, everywhere. The bed was comfortable and clean. Loved the free Internet access and parking beneath the hotel. Continental breakfast was so-so, mostly […] same-same as other hotels, nothing special. There are two restaurants within steps of the hotel, Starbucks a couple of blocks away. I enjoyed the 3 days at the Opal and would recommend it. Read moreGenuine Hotels.com guest review
Great place -- nice bathroom, decent sized room. Cool decorGenuine Expedia guest review
The hotel was just OK for me nothing special. For a one night stay I would say stay there but for any extended time I personally would night book this hotel. My room had a old smell to it, outdated television and stains on the carpet.Genuine Hotels.com guest review
"Walking distance to Union Square and other attract"
I was very comfortable here. Although it is an older hotel I felt that it was nicely kept up and also enjoyed the fact that all doors to the outside and parking areas required a hotel key. Staff was very helpful and pleasant!Genuine Expedia guest review
"dark room, old carpetting needs to be replaced."
Hotel staff and a comfortable bed were really the only good things about this hotel. We didn't feel like we could walk barefoot in our hotel room. The carpetting was so old and worn - it felt dirty. The bathroom didn't have enough towel racks or counter space to put your grooming items on.Genuine Expedia guest review
It was very niceGenuine Hotels.com guest review
My saty was very nice. The employee at the Hotel were very helpful and friendly. The continental breakfast was very good.Genuine Hotels.com guest review
"Nice place to stay while seeing SF"
A staff that went out of their way to make our stay comfortable. The room was quite clean throughout. The breakfast was boiled eggs, fruit salad, yoghurt, bagels, juice, coffee... what's to complain about that? We enjoyed our stay and will go back.Genuine Expedia guest review
"Quick and easy"
Place needs to clean the carpets or replace.Genuine Hotels.com guest review
"Good for the price"
The hotel was fine for the price (which is relative to San Francisco), but the room was very small, the bathroom very tight, and the hotel overall is showing a little wear and tear.Genuine Hotels.com guest review
"Not a good hotel to stay"
We didn't have parking when we got there there at 1:00am, they didn't do anything about it. We have to parking at about one mile away, need take taxi back to hotel at 2:00am. Room was not clean and bad smell, big noise out side.Genuine Expedia guest review
"Nice hotel. Had a great deal of character."
We Found the Opal to be a friendly place to stay. As an older hotel, it had a lot of character. We were able to talk to one of the staff members that shared it's history and even pictures of some research he did on it. The breakfast was a nice touch and it was great to have coffee and tea available 24 hours a day. Very safe hotel and convenient to bus […] lines. Staff were extremely nice and helpful. A little pricey but Welcome to San Francisco! Read moreGenuine Expedia guest review
Older hotel but good location. Carpet needs upgrade but staff very nice. Homeless people right around the corner, but I guess that's normal for San Fran. Better than most continental breakfast. Always felt safe, parking is $35 a night though!Genuine Hotels.com guest review
"Night in the City"
We liked being in the heart of the city. It was walking distance to so many things we wanted to do. the hotel is clean, comfortable. We felt safe at all times. this is the second time we have stayed at The Opal. It will not be our lastGenuine Expedia guest review
"Not bad for the price"
The Opal is clearly an older hotel and they haven't really put in much effort to spruce it up. The carpets are dirty and it's clear that it's a budget hotel. That being said, I really didn't encounter any problems and for the price, I'd probably stay there again.Genuine Expedia guest review
We enjoyed a wonderful time in SFGenuine Hotels.com guest review
This is Hotel does not have a modern feel; however, it has charm and character. The facility is located in Van Ness with easy access to public transportation.Genuine Expedia guest review
couldn't be better...staff wqas amazing..breakfast excellent and hotel charming...location great...surrounding restaurants delicious.. can't go wrong!Genuine Hotels.com guest review
will definetly will be back!Genuine Hotels.com guest review
"Great Choice for Outside Lands 2013."
Booked this hotel 1 month in advance for Outside Lands 2013. Great price for the weekend, great location, plenty of restaurants and bars walking or taxi distance. About 3 miles from the festival gates so taxi is needed to and from the festival, suggest using Lyft because taxi wait times can be very long during this weekend. Overall look and feel of […] hotel is comfortable and clean, on site parking (with a fee) is a plus as long as you split it with your group. Front desk is friendly, free coffee and tea 24/7, continental breakfast is scarce so I suggest eating out for breakfast. Overall great SF experience would book again. Read moreGenuine Expedia guest review
"Nice old-school San Francisco hotel."
We were in town for a quick overnight stay. Because we know what to expect in an old hotel in San Francisco, we were not expecting granite counters in the bathrooms and gigantic closets, or even a large room. We were surprised at the spaciousness of our room, which was described as a mini-suite. The bathroom was very small, as expected. When the owners […] upgrade next time, they should put in curved shower curtains so there is a little more room in the tub during showering. Our party consisted of three adults, and we had two queen beds which was fine. The biggest challenge was getting ready for a wedding the next day; with two women using the bathroom to get ready it was a little inconvenient. The lighting inside the room could have been better and so a person could use a mirror outside the bathroom for makeup etc. quite easily. And ironing a pair of black slacks in the dim room was difficult--I had to keep walking to a better lit area to see how I was doing. But the price was excellent. We didn't make it down in time for the breakfast. There were a lot of European travelers staying while we were there--the hotel must be on someone's list. It has a convenient location and the neighborhood seemed safe to us. I would definitely stay there again. Read moreGenuine Expedia guest review
"Convenient to public transportation for touring"
The room was ok but had a strange unpleasant oder. We figured out to late how to open the window for fresh, non-stuffy air.Genuine Expedia guest review
Overall I was pleased with the hotel. However, the rugs in our room needed shampooing.Genuine Expedia guest review
"the best hotel in the city"
the opal's management and room was the best i've experienced. I was a resident of S.F. years ago. I know all the in and outs of the city. The OPAL is the best! It is a bit old for someone who does not know the charms of S.F. Perfect hotel, the best location, close to the House of Prime Rib, and across the street from world famous Johnnys Joint. Cheers […] to The Opal!!!! Read moreGenuine Hotels.com guest review
"The ride to the wrong airport"
I stayed at the Opal to save $100/night compared to the hotel where my conference was being held. Good location, walking distance and took the 47 on Van Ness to the Wharf quite conveniently. Everything was okay until checkout, when my wife got on the shuttle van the hotel arranged for us to get to the airport (we relied on public transit but due to […] the threat of a BART strike, the hotel desk reserved shuttle service). The problem was they were going to send us to the wrong airport. We had to scramble to get to our flight on time. Read moreGenuine Hotels.com guest review
The hotel is good but if you stay there with kids and don't have a car I would suggest that you choose something closer to Market street or the piers where you'll have much more public transportation options.Genuine Expedia guest review
"Only Americans there!"
Hotel was just plain ok. It lacked the charm of our other hotels on the trip. The internet was unreliable, even when you paid for it. No refrigerator. I am pretty sure sheets may not have been changed one evening that we asked them to be (we stayed 5 nights)Genuine Expedia guest review
"Weekend in SF"
I am in my late 20s and came to visit a friend in SF and party. Opal was perfect. Friendly staff and good rooms. Radio had an ipod dock and 24 hour diner next door wasnt bad either. I recommend.Genuine Hotels.com guest review
"Worst Hotel Stay"
This hotel is a joke, well not a very funny one. when we arrived the desk clerks were in an intense conversation regarding (?) took clearing my throat 3 times till finally one looked at me and answered with "yes", not a hello or may I help you" The hotel was dark, dingy and dirty, not a hotel you pay over $200 a night for. The room was a shock, about […] the size a over sized closet, peeling pain, ugly ugly outdated furniture, lumpy uncomfortable bed. We were next to a utility closet that emitted this foul chemical smell. I went back down to the front desk to try and change our room but was told they were "completely booked" we did consider finding somewhere else but the room was paid for and numerous events happening in SF, making it difficult to find anything. We made our reservations months ago and still feel we were given the worst room in the hotel. The description of the hotel is so false, the "free WIFI" hardly worked and the staff said it is "always like that" We passed numerous staff working outside our room and in the halls and not once did any of then acknowledge us, the desk staff was uninterested and one older gentlemen was just plainly rude rude rude. What a hot mess of a hotel. Read moreGenuine Hotels.com guest review
"San Francisco Trip"
Rooms were clean. Staff was friendly, helpful and accommodating. Amenities were sparse but adequate. Parking was difficult. Take transit if possible.Genuine Hotels.com guest review
A little too far from the things my kids like to do in SanFran. Nice theater next door.Genuine Hotels.com guest review
Hotel staff was very helpful and accommodating. Location is not the best but worked for me very well.Genuine Expedia guest review
This hotel needs an update from the beds to the floors.Genuine Expedia guest review
They r in the middle if remodeling vut over all a great place to stay!Genuine Hotels.com guest review
"Not the best location but GREAT hotel"
Cleanliness, location and customer service are my top three priorities when rating my hotel. Although location wasn't the best (compared to one right in union square), the other two aspects are beyond excellent. The staff at the hotel went above and beyond to make sure my needs as their customer were being met. They were friendly, approachable and always […] willing to provide information. The hotel was clean and kept which also led to a great stay! Read moreGenuine Expedia guest review
"Adequate place to stay"
I travel to SF a lot and it's difficult to find a mid priced hotel these days. This one is adequate and not terribly over priced. It's an older boutique hotel so the rooms are smaller and not overly sound proofed but my neighbors were quite so not bad. The free continental breakfast was a good easy start to the day and had enough of a selection to be […] satisfying. Overall, I'd stay here again but probably wouldn't seek out this hotel specifically. Read moreGenuine Expedia guest review
Clean, friendly staff and reasonable sized rooms. The hotel puts on wine and cheese for guests and has a good continental breakfast. This is an older style hotel. Clean but could do with a facelift.Genuine Hotels.com guest review
"Nice hotel, good area in city"
mother - daughter shopping trip to SF for the weekend, so wanted a nice, comfortable hotel for good price. such a great city for shopping and food - very fun trip. love the layout and vibe of SFGenuine Expedia guest review
"Wonderful places within walking distance"
We got what we paid for. Mel's Drive-In and Tommy's Joynt right below the Opal. A lot of places within walking distance. Lookinh foward to staying in the future.Genuine Hotels.com guest review
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