"Ok except for check in"
Tried to charge for parking even though confirmed with free parking. Nice Hilton next door for dining.Genuine Hotels.com guest review
"Good hotel for short stay near JFK"
Convenient and at a decent price. Only need to sleep a couple of hours prior to flight. Free shuttle service and breakfast. Would definitely stay again if need a place prior to flight.Genuine Hotels.com guest review
"Close to JFK Airport"
Staff is great with requests and information. Coffee 24/7 in nice lounge. Shuttle drivers are very friendly and on time to and from Airport. The building and rooms are secure and seem to be clean and well taken care of. I'm not sure if I would venture off the property at night on foot, but I'm older and not a local either. Plenty of AC outlets for everything! […] Each lamp has several outlets, plus an extra 6 gang outlet by the bed in addition to the lamp outlets. Read moreGenuine Expedia guest review
"proximity to airport is very convenient"
Very helpful staff. Shuttle service is a very nice perk; only quibble is that time estimates for arrival were too optimistic.Genuine Hotels.com guest review
"Close to JFK"
Stay was ok and satisfactory. However, my kids forgot their ipod and my wife her belt in the room. Both items were never recovered. It is unfortunate that the house cleaners and or the management would not return lost and found items to the owner. For that reason, I may not stay in that hotel again.Genuine Hotels.com guest review
"Good location for airport service"
Very spacious rooms, quiet and comfortable. Breakfast was excellent...Front desk staff was very nice and helpfulGenuine Hotels.com guest review
"Overnight for flight"
The only problem I had was the bed being too hard and the AC going off & on all night. otherwise the hotel was fineGenuine Expedia guest review
"Met all my expectations"
Very happy that we stayed there. Can walk next door to Hilton for dinner since there is no other restaurant nearby. Good breakfast. Good for overnight stay for catching next day's flight.Genuine Hotels.com guest review
"Location great, terrible bed, needs maintenance"
Stayed one night in July, early flight. Other hotel choice was booked so we paid extra to stay closer to JFK. Surrounding neighborhood was questionable, felt safer once we got to hotel parking. Staff that checked us in was courteous and friendly. Stainless steel walls and doors of the elevator, inside and out had white streaks across it from using the […] wrong cleaning agent. It was apparent where the dust picked up from where the cleaning efforts stopped. We got to our room and has to use some force to close the door behind us to make sure it clicked closed, I think the many years/layers of paint made the door difficult to close. One towel bar was ripped off the wall entirely and the shower rod was bent so the curtain didn't stay closed, allowing water to run across the tiled floor. I prefer a firm bed and knew I could always be guaranteed one at a Hampton Inn. NOT this one, our bed was literally plywood hard and sounded hollow. Every turn I could hear the hollow sound beneath me. Previous guest reviews are correct, walls are thin. I could hear guests commotion down the hall at midnight and at 4:30 am I can hear the guests next door sounded like they were in the room with us, he repeatedly calls for his friend/son by name for the full hour. We were the one of the first to arrive at 6 am for breakfast, non of the tables are clean and our was a dried tacky. Breakfast staff was nonchalant. I wouldn't stay here again, I'd rather drive a few more minutes and enjoy my accommodation. Read moreGenuine Hotels.com guest review
It's hard to be objective when you walk into a room and it smells like a urinal.Genuine Hotels.com guest review
"Clean and close to airport"
The staff were friendly and helpful. Our room was clean and the fitness center was open 24 hours. This hotel was exactly what we were looking for.Genuine Hotels.com guest review
"Close to destination"
It was very nice.Genuine Hotels.com guest review
"No desk people pick up phone calls."
no hotel staff pick up the phone calls from room. TV was not working, but after I told about that to the desk, it was quick fix, so that was good. Breakfast table was not enough, so crowded, food was normal. so it's okay. Wish there were bell hops there. not enough towels providd - didn't even bother calling room service for it.Genuine Expedia guest review
This was a very nice hotel located conveniently close to the airport. Excellent place to stay if you've got an early flight out.Genuine Expedia guest review
Requested a fridge in room.Never got it.Room clean and adequate.Nothing special.Very thankful for adequate self parking and free internet.Variety of items for a good free breakfast.Genuine Expedia guest review
Enjoyed having the bus stop right outside the hotel. Great views from the room and enjoyed the hot breakfast every morning.Genuine Hotels.com guest review
"Nice location & service"
Good location. Employees are happy and eager to help. Shuttle is convenient. I would stay there again.Genuine Hotels.com guest review
I really enjoyed my stay. It was all that i hoped for. I definitely will stay there again. The staff was very helpful and friendly.Genuine Hotels.com guest review
Not bad, if you need the hotel close to aitport, the shuttle will drive you right to the terminal. But too far from Manhatan)Genuine Hotels.com guest review
"easy access to airport"
The staff was friendly, helpful and the ride to the airport was quick and convenient. They were very accomodating in allowing us to park our car for 10 days while we were away. The hotel was a little difficult to find and the GPS wasn't very helpful. We could see the hotel sign but couldn't figure out where to exit the highway but that was not the hotel's […] fault. Call ahead to ask for specific exit directions off the main highway and you'll be fine! Read moreGenuine Hotels.com guest review
"It's very convenient to JFK. It's...OK."
It's not too far from the Jamaica train station and it's very close to JFK. Not a great neighborhood, you might want to check out the other hotel next door.Genuine Expedia guest review
"Better than expected."
I booked a room here for myself and my 3 family members so we could sleep before driving to Pennsylvania after a long international flight. We arrived at the hotel around midnight and the attendant was very capable and helpful. She got us into our room in minutes and when I noticed we needed two towels and a shower curtain since there wasn't one, had […] them sent within minutes. I was also impressed because I went to park my car in the parking lot and only an "Employee of the month" spot was left. As I was turning around to go park on the street, an employee outside asked if I was staying at the hotel and said it was fine for me to use that spot. Our room was clean and the beds were very comfortable. What really made this experience better than I expected was the complimentary breakfast. It was extensive, including omlettes, fresh waffles, fruit, turkey sausage, tasty coffee and lots of other stuff I didn't eat. If I need to book a hotel near JFK again I will definitely book at the Hampton again. Read moreGenuine Expedia guest review
The hotel is old and they didn't update the facility. The location is not that good.Genuine Expedia guest review
The staff was helpful but I dislike the attitude of people in New York very reluctant only scheming visitors and taxi drivers over charging. I asked for assistance with getting a taxi from one of the hotel staff. She assured me it will cost US$50 go to Liberty Ave and Walmart Green Ach. The drive charged me US$400. I told him I don't have that amount […] of money both the hotel staff and the driver began asking questions about my credit card and bank. They wanted me to withdraw the money from the bank and pay. This is very dishonest and I felt uncomfortable. I had only US$100 and I have to hand it over. The receptionist was very helpful as I had an emergency with my baby very thankful to her. Read moreGenuine Hotels.com guest review
"Not Bad at All"
A little exspensive, but I would stay there again. It is best if you have a car. It will make it easier to get around. The rooms are clean and comfortable.Genuine Hotels.com guest review
"Hotel just for excellent Airport transit"
To rest for taking a flight is excellent.Genuine Hotels.com guest review
"Jennifer is helpful and kind"
My daughter and I were searching for directions and details for visiting Times Square. She went above and beyond to ensure we understood where to go and how to get there. She also gave tips for safe travels and her restaurant experiences. Her extra effort made our experience perfect.Genuine Expedia guest review
"Nice hotel and very helpful staff"
We stayed two nights and overall had a pleasant experience. Clean room, helpful staff, breakfast had something for everyone, excellent coffee, quiet inside despite being next to the airport. My only reason for not giving it a 5 was because the air conditioning temperature would not go any lower than 75 in our room the second night and morning of our […] checkout, even though it was much cooler the day before. I was sweating in the muggy July conditions while preparing to go to an important event. And we asked for all new towels on our second night which they did deliver while we were out, but there were 4 people in the room and we only ended up with big towels for 2 so we had to share and use hand towels to dry off! I would stay there again. Read moreGenuine Expedia guest review
"Served its purpose"
Good hotel, met expectations. Rooms good shape, hotel staff very helpful (heated up our pizza for us).Genuine Expedia guest review
"Very Friendly Staff"
The staff was very friendly and helpful, allowing us to store our luggage for the day after we checked out, the free shuttle and shuttle drivers were also very helpful and nice.Genuine Hotels.com guest review
So ordinary I would never choose it again. It was crowded, impersonal and seemingly unconcerned about my family and our needs. Also, the cooling unit in the room howled all night. Never again, especially since there is a Courtyard by Marriott right next door. Sorry, Hampton JFK.Genuine Hotels.com guest review
"Nice layover hotel"
It was a nice layover hotel close to JFK airport. The hotel was clean and the staff was freindly. The fitness center was small, but had enough equipment, but the treadmill buttons did not work properly on either machine. The neighborhood was not great and there was nothing to do nearby.Genuine Hotels.com guest review
My flight was cancelled and this hotel turned out to be a relief in between all the inconveniences that I had to face.Genuine Hotels.com guest review
I was stuck 2 days in JFK due to weather. Very convenient complimentary shuttle, wifi, 24-day coffee and water, free hot breakfast. Very nice staff as well.Genuine Hotels.com guest review
"Nice hotel close to JFK."
As expected of Hampton Inn chain, good facilities and pleasant stay.Genuine Expedia guest review
Overall it's nice place to stay .close to airport . But far from downtown . I had early flight so it was convinient to stay here. Breakfast was really good.Genuine Hotels.com guest review
"Great place to stay next to JFK"
Great breakfast. Fast Wi-Fi. Plush bed. Clean. Free airport shuttle. What's not to love?Genuine Hotels.com guest review
"Nice hotel with access to JFK and the city."
We traveled from Ohio and chose to stay here, instead of in the city. AT this time of year, it is too expensive to stay in the city. With a little research, we were able to find this hotel with free airport transfers. From the airport we took the AirTrain, and then transferred to one of the two subway stations. It may have taken more time, however the […] cost savings was terrific. In the city, you pay higher prices for the hotel, have huge parking fees, and still need the subway for certain areas of interest. At this Hampton Inn at JFK, you get free parking, free wifi, and a free breakfast. The airport transfer only takes a few minutes. The hotel staff is very helpful, and if you aren't familiar with how things work, they will gladly assist you. I encourage tipping the maids and the hotel shuttle drivers, as they put up with a lot. A friendly smile, and manners goes a long way, and I'm sure they would appreciate that, also. Read moreGenuine Expedia guest review
"hotel is a little tired"
Hotel is clean but old. Needs upgrade.Genuine Hotels.com guest review
"Falls way short on customer service"
I am frustrated by the lack of response from all levels of the staff. I checked out on Monday to realize my 3yr old left her stuffed animal. I kept getting the run-around (the manager is on the floor, Housekeeping is not in, leave a message, etc). It took 11 phone calls over the space of 12 hours before I learned that the housekeeper who cleaned our […] room was off and no one knew if she'd found the puppy. How ridiculous that there's not a centrally located lost & found for employees to leave items for retrieval by the customer. I called the corporate office, which says they'll get back to you in 72 hours. That was Tuesday, today's Saturday and they have yet to respond to me. I left messages for both hotel managers, Trudy & Jason, and none of them had the courtesy to respond. I tolerated burnt omelettes & room not vacuumed, but when they refuse to assist in locating my child's toy, I am frustrated beyond belief. It took me calling the corporate office again and them connecting me to the front desk for an employee there to become responsive and start helping. Even then, it took another day to get the stuffed puppy due to an employee who took the keys to the cabinet home with her. Wow! This staff is so blatantly unprofessional & unconcerned about follow up. The room and my stay was okay overall but I would not stay here again due to this experience. My child has been crying for her puppy and to know they have it but won't communicate or follow through makes me livid. Read moreGenuine Hotels.com guest review
"A really Nice Hotel to stay in."
I liked that it was close to the airport with a free shuttle. The Hampton Inn JFK Hotel stay was a pleasant one with a nice, clean and comfortable room to stay in, very helpful Hotel Staff. Free Breakfast, free internet in the Media Center. I spent most of my time in the City and I needed a safe nice room to stay in at night this was it, I am very well […] satisfied with my stay, very descent and charming. Thank you Hampton Inn JFK Read moreGenuine Expedia guest review
"nice airport hotel"
Staff was very helpful. It is close by airport. I recommend everyone who is going to stopover in JFK.Genuine Expedia guest review
Hotel was fine - shuttle was very helpful - had to walk across to the Hilton to eat and get something at the bar - I realize a bar/food is not typical for a Hampton. What gets me is that if I had called Hilton directly and not used Hotels.com, I could've saved some money and would have been in a hotel that had more amenities. Won't be using Hotels.com […] app again. Live & learn. Read moreGenuine Hotels.com guest review
It was very nice visit, thought it had a pool was a little disapointed thta it didn't.Genuine Expedia guest review
"Nice hotel, great stuff and excellent breakfast.."
Nice experience, great people that really care about their customers.Genuine Expedia guest review
"BRILLIANT STAY, as always"
It is always a pleasure to stay at this hotel, a place that I call my home away from home. As usual, it is for business reasons and I am only there to sleep, but I have had the pleasure of meeting some new faces and they fit right in the fabric of pleasantry that I am familiar with, and I could not be happier. While I did not get a chance to say hello […] to Ana nor Trudie, there is nothing that could keep me from this hotel and I will see them soon. Thanks for care, patience and understanding. I couldn't think of another place I would rather stay!!!! Read moreGenuine Expedia guest review
Iwas satisfied with everything about the hotel. The breakfast was good.Genuine Hotels.com guest review
very very helpful and courteous staff. can't say enough. rooms ware always the same in any state,,which is the main reason we stay at the hampton inns. again...great great staff!!!!! even the shuttle driver was great!Genuine Expedia guest review
"Clean and comfortable"
No amenities in bathroom. No soap. No major issues. I was please with my room and was surprise about breakfast. I was expecting continental but it was a nice hot meal. Water was hot for my tea. This is rare. I would go back there.Genuine Expedia guest review
"Excellent hotel but location could be better."
The hotel is very nice with all the extras. Refers, micro wave, coffee, wifi. A good restaurant and bar, buffett breakfast (not free) . Indoor pool. Because of it's location, It is not possible to walk to anything from the hotel. There is much to do in the area but you must drive to everything.Genuine Expedia guest review
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