"So close to JFK"
Very comfortableGenuine Hotels.com guest review
"Returning my parents to Breezy Point"
A wonderful stay for three nights at the Hampton Inn. Your staff as you check in were outstanding. There were three ladies whose names escape me but they were terrific. I checked in on the 14th around 4 p.m. if that helps. The people who set up the breakfast did an outstanding job as well. They always made sure the place was clean and that the food […] was properly stocked. Great job! My room was very comfortable and clean. Throughout my stay I had three people who cleaned my room each one did an exceptional job. Thank You!. Finally the shuttle service is exceptional. Almost dropped off right at the door, nice job. It made going home very comfortable and worry free. I stay at the Hampton Inn each time I come, I love coming back to the hotel. Finally the cookies at 5:30 p.m. with milk, wow that was terrific. I loved it thank you. Tom Chino California Read moreGenuine Expedia guest review
Airport shuttle runs twice an hour from the lobby. No restaurant for dinner, but it is connected with the Hilton, which does.Genuine Expedia guest review
"Comfortable and quiet convenient location"
Although this hotel is minutes to JFK and close to the highway it was quiet and in a great location.Genuine Expedia guest review
Very nice hotel and staff was equally nice and helpful.Genuine Hotels.com guest review
"It's easy to feel at home at this hotel"
The staff: Everyone we encountered - front desk staff, breakfast room staff, shuttle drivers - was friendly and helpful. The rooms: Comfy, clean, lots of space, Neutrogena bath products, coffee/tea supplies, iron/ironing board, hair dryer, free wifi ! Room comfort gets only a 4 because the air conditioning unit in the room is particularly noisy and […] makes a big clunk that shakes the wall when the unit shuts off in Auto mode. My stay was in two parts so I had two different rooms and the unit was equally noisy in both rooms. The extras: breakfast buffet included (not gourmet, but edible and convenient), coffee bar in the lobby where you can make a cup of coffee, tea, hot chocolate any time, convenient business center when you need to print the show tickets you bought online, free wifi everywhere! The hotel does not have it's own restaurant, but you can walk through to the Hilton next door (no need to go back outside into the cold). Read moreGenuine Expedia guest review
"AAA member promotion denied"
booked hotel room at Hampton in New York at JFK airport via Expedia. found out about AAA member discount another extra 10% off on hotel's website. thought the hotel will apply it when arrived. told by staff that the rate if booked at hotel is much higher, and therefore even with 10 % off, it would still be more than the current rate that we are getting. […] when I went back to the room, I checked on the hotel's website again and found the same offer still available. Expedia rate same as hotel rate on their website, but hotel website offered 10% off for AAA members. when to front desk again, they say I paid through Expedia. I said I have not paid yet, which they also were able to verify. in the end, they denied the discount to me. I was not satisfied with the hotel's response. Hampton even has the policy in which "if you are not 100% satisfied, you do not have to pay", of course, the hotel staff ignored me anyway. when I woke up in the morning the next day, the invoice is slipped underneath the room door, with same expedia price and no discount applied. maybe will try CourtYard Marriot next time, which happens to be next door. Read moreGenuine Expedia guest review
My fifth time staying here..love this hotel will come back to it..nice clean and a really good breakfast buffet. Enjoyed my stay for the weekend.Genuine Expedia guest review
"Great for traveling in or out of JFK, New York"
Very friendly, shuttle bus to and from the airport every half hour starting at 4:30am. Nice breakfast included.Genuine Hotels.com guest review
I really enjoyed my stay. I had no problems. The accommodations were great, the breakfast was really good, and the staff was friendly and attentive. We requested additional items for the room (lotion, soap) and the staff supplied them with a smile.Genuine Hotels.com guest review
"Eh...Ok, but a few problems"
Check in was fine, easy. Hotel towncar service was exceptional. The room was just ok. Bed was clean and comfy. Wallpaper peeling in bathroom made a bad impression. The study chair was the standout. Never in a decent hotel have I seen such a filthy chair. So used and abused and dirty I was hesitant to let me child sit in. Hotel looks good when you check […] in, and is not a bad hotel, but seems in dire need of updating and a fresh set of eyes on managments part. Read moreGenuine Hotels.com guest review
Everyone was very friendly and very helpfulGenuine Hotels.com guest review
"Great stay at JFK"
Our second stay at this hotel and we hope it won't be the last! Very close to JFK with an excellent shuttle service to the airport. Hotel is clean with a very responsive staff. Overall, a good value for the money.Genuine Hotels.com guest review
"Pretty good airport hotel"
Let's face it, all of the hotels near JFK are kind of in the same camp. They tend to be tired, heavily used and have bad food. With that as a qualifier, this hotel is among the better ones. Quiet (enough), clean (enough), etc. The one standout here is the front desk personnel who seemed happy to have their jobs, were welcoming and were a genuine breath […] of fresh air in an otherwise rather grim JFK-centric hotel ecosystem. I'd stay here again. Read moreGenuine Expedia guest review
It took no more than 2 minutes to check in which was great with two exhausted children after midnight. The room was clean and well-appointed. Complimentary breakfast the following morning was filling - although it packed up at 10:00 a.m. and we didn't get there until 9:45. We got what we needed and it was tasty. Since it was only a few minutes from […] JFK airport, I would definitely use it again when flying in or out. Read moreGenuine Expedia guest review
"Good location and nice rooms"
Money well spentGenuine Hotels.com guest review
"Convenient and Classy"
The hotel has a shuttle from the airport that is easy to use, a super friendly and helpful staff, and a great breakfast buffet with a waffle maker!Genuine Expedia guest review
"Easy acccess to jfk airport"
Stayed one night to catch an early morning flight from jfk. Room was ready, clean, and comfortable.Genuine Expedia guest review
"Nice clean hotel stuff mattress"
Hotel was nice, breakfast good, staff lovely. Mattress too hard.Genuine Expedia guest review
"Nice place to overnight before flying out of JFK"
Lot's of space in this hotel room compared to Manhatten hotels costing double the money. Proximity to JFK and shuttle service made it an ideal stop before an early AM departure. Staff was very friendly, and helped out with menus and recommendations for food delivery.Genuine Hotels.com guest review
Convenient, Clean, very nice room, helpful staff and good light breakfast. Very Enjoyable!Genuine Hotels.com guest review
excellentGenuine Hotels.com guest review
OVERALL GREAT HOTEL.Genuine Hotels.com guest review
"Read the small print"
Turns out I signed a document that allowed the Hampton Inn in Jamaica, NY to charge me an advance for incidentals on top of my anticipated one night room charge. I had no incidentals for my stay there. It's one of the "read the fine print" lessons that I should have heeded, but didn't. I only found out after I called the hotel when reconciling my account […] and found that my charge was many, many dollars higher than the rate I confirmed through Hotels.com. That extra charge will stay on my account for 7 - 10 days according to the hotel and then it will reconcile with the zero in incidental charges that I actually had and be credited out of my account. That's a sweet deal for Hampton Inn. I imagine the interest they collect on these advanced “incidental “ funds on 175,000 guestrooms worldwide for a 7 - 10 day period, is not chump change. It's wrong, in my opinion, to be made to pay for something I didn't use and denied the interest on that money in my own account for 7 - 10 days. Read moreGenuine Hotels.com guest review
"Clean, affordable and located near JFK"
I spent a night with my family at this hotel between flights from Europe and towards Arizona while the early January 2014 Nor'easter struck the East Coast. This is a good hotel, very reasonably priced and excellent for a night layoff in New York. Staff was very friendly and the airport shuttle pick us up and dropped us off in spite of the snow and blizzard […] conditions. The room was very clean, with comfortable beds and large-diagonal HDTV. The only issue I had was with a clanking noise produced every time the AC/heating unit started or turned off; and it started and turned off many times during that night that experienced outside temperatures in the low 20 degrees. Read moreGenuine Hotels.com guest review
"Nice hotel for short stay"
I needed to book a hotel quick due to being stranded at JFK. The Hampton inn was convenient comfortable and great service. The only drawback is that for good one has to got to the hilton that is connected to the hotel. Great staff and the transportation offered to and from the airport was great.Genuine Expedia guest review
"Shuttle doesn't pick you up at your terminal just at Federal Circle!"
My husband chose this hotel based solely on other reviews and the fact that it claimed to offer a shuttle from JFK. I was flying with a 3 yr old, as well as being pregnant at the time, so limiting the amount of lifting the luggage was important for me. When my flight landed I called the hotel and requested a shuttle pick up. I was informed that I would […] first need to take the airtran and get off a station in order to be picked up somewhere away from the airport itself. This defeated the entire point of finding a hotel with an airport shuttle as I would be lugging our bags around on and off subways anyway since they don't actually come to the airport. I chose to pay a taxi and arrived at the hotel with the drivers help unloading the bags. After check-in I asked if someone would be able to help me with our bags to the room. The receptionist just pointed out a cart I could use, which again meant me lifting our heavy bags onto and off the cart. The next morning when preparing for the shuttle to at least take us to the airport, I loaded the bags myself onto a cart and headed downstairs to wait. The shuttle arrived and began loading everyones bags onto the bus. It was overcrowded and he wasn't handling the bags with any care at all, trying to pack as many on as possible. I chose to stay behind rather than risk cramming into the bus and causing injury to the baby. Ended up with a taxi again...Their shuttle is a joke and false advertisement. Won't be staying there next time. Read moreGenuine Expedia guest review
"Great hotel, helpful staff , great shuttle service"
Great overallGenuine Expedia guest review
"a nice hotel"
we pleased with hammpton hotel any branchGenuine Expedia guest review
Beds too high for older people, Duvets are to heavy for sleeping. Will probably not use Hhampton Inn for our needs again, but liked hotel and complimentary breakfast was excellent. Previous times have enjoyed more. Only our personal feeling, but are 80 yrs. old!Genuine Expedia guest review
We just needed a hotel close by JFK for a night since we got in close to midnight. They have shuttles servicing between JFK and the hotel, so that's convenient. Overall it's clean and comfortable.Genuine Expedia guest review
"Very practically located hotel close to JFK"
We were flying in from Orlando arriving in JFK at 9 am. After the pick up in Liberty Circle, arrival at the hotel was at 9:45 am. The check-in counter staff patiently explained to us that check in was at 3 pm, and offered to keep our bags for us which was helpful. The staff also invited us to rest in the lounge area. What surprised me the most is at […] 10:30 am, the staff said that she has managed to get me a room. It was a fantastic effort from the staff. Read moreGenuine Expedia guest review
"Worst stay ever"
I made a reservation for 5 people and when I got to the hotel they only have rooms for 4. I showed the payment receipt for one room for 5 people. They said it was a problem at the Expedia website because they don't have this type of room. Even with the payment they didn't let us gave a extra bed and one of us end up sleeping on the floor. The staff […] said they couldn't do anything to help us. I do not recommend this hotel! Read moreGenuine Expedia guest review
"Nice welcome back to the US"
We have been living in Central America and came home for the holidays. This hotel and it's staff welcomed us kindly. We were glad to be home and be treated so well. Friendly and attentive.Genuine Expedia guest review
"consistently good hotel"
Very nice - hotel manager was great. We were unaware of the rules pertaining to taxis being allowed on hotel property and they called a car service for us because we were meeting friend. My Sig other was not happy about this because the cost was a lot higher. But the hotel manager picked up the bill. How cool is that???Genuine Hotels.com guest review
My stay was adequate on this occasion. This was my second stay at this hotel within a year. On the morning of check out, only one elevator was operational. Being a handicapped person, this was a big inconvenience. Additionally, when I arrived home, my credit card was charged fifty dollars in addition to the original charge for the room and taxes. When […] I called to determine why, I was told that the money was on hold for incidentals, even though none were incurred. My next stay in NYC may not include a stay at this hotel. Read moreGenuine Hotels.com guest review
"Airport overnight start"
We arrived at midnight and took 30 minutes to get checked in due to one front desk person and several people checking in several individuals. Stayed 5 hours and left. Nice property and I would use it again.Genuine Hotels.com guest review
"Forgot to send the bus to the airport at night"
The only real issue we had is that if you arrive late to JFK the hotel doesn`t have a regular bus service. You have to call them. But the problem is that we didn`t have a cell phone so we had to go to a public phone to call and didn`t have enough coins for it, some good person borrowed us his cell phone but guess what?, they forgot to send the bus and […] left us all family of 5 with children freezing ourt there in the cold. The temperature at JFK was in the 20s. Read moreGenuine Hotels.com guest review
"Comfortable place to rest in-between flights."
This is the place to stay if you want to rest on a stop-over, in-between flights. The staff are nice, clean and comfortable room. The airport shuttle was timely, pick you up at Federal Circle and drop you off at your respective airline terminal. I jumped on the shuttle to link with the Air Train to Jamaica Station, then got on LIRR for a quick trip […] to the city. Breakfast was good, and a goodie bag is available with water, fruit and snacks as you check-out. Read moreGenuine Expedia guest review
"Not a luxury hotel, but perfect for a layover"
Very satisfied, the neibourhood is safe, the staff extremely helpful and polite. Easily parked my car. The hotel is not the most convenient if you plan to visit Manhattan, but is the perfect choice for air travellers. Not sure about the shuttle at nightime. During the day there seemed to be always one in the driveway.Genuine Hotels.com guest review
"Noisy with little sleep"
Hotel was clean and convenient and offered a satisfactory breakfast.The room itself was quite nice and we heard no outside noise. That being said, the insulation between the rooms, especially the doors inplace to make rooms adjoining, was poor. We were awakened twice by just rowdy talk and laughing from the room next door, at 1 AM and 4:30AM. They did […] honor their 100% guarantee though and gave us a "be my guest" voucher for the night. This hotel has a "no noise" policy and if we had complained a third time, they would have asked the noisemakers to leave the hotel. Read moreGenuine Hotels.com guest review
"its a must visit"
very nice hotel next time I stay in New York I'm definitely staying there againGenuine Hotels.com guest review
"Great Hotel as allways"
With the exception of last year at Thanksgiving, Sandy got in our way, we have stayed at this hotel every time I go home. Service is always great and since they remodeled the breakfast area there seems to be more room. The only negative is the neighborhood and the beds were just too hard for my back. Otherwise I will stay there again next Thanksgiving […] if we travel to the city. Read moreGenuine Hotels.com guest review
"Convenient to family"
Easy check in staff very helpful. Breakfast was good but the area needed to be larger. It was somewhat chaotic on Sat. Morning.Genuine Expedia guest review
the staff was very helpful during my checking in/out process we were their for my uncle funeral n they even extended our check out time without an additional fee . the service and staff was outstanding we will stay there againGenuine Hotels.com guest review
I was very comfortable. Everyone was very nice.Genuine Hotels.com guest review
"Convenient to the airport."
My flight from out of the U.S. came in late. I called to make sure my reservation would be held & they were very pleasant about holding the room. They told me to call when I had my luggage & the van would pick me up at the appointed place. I did that on the phone in that area to call for the van. I received a recorded message that the system was not […] open at that hour. I then rented a car & went to the hotel. When I arrived their van was outside & dropping people off. They had no idea that the phone at the airport was not working. Read moreGenuine Expedia guest review
Check in/out was fine, airport shuttle and breakfast staff were very rude. Surrounding neighborhood is bad and a the location is a $60 cab ride from anything one-way. I would not stay here again.Genuine Hotels.com guest review
"good value hotel"
The hotel provided everything we needed, clean room, free wifi, free breakfest. We will do this again at this hotel the next time we plan a trip. Your staff was on point and we had a pleasant stay.Genuine Hotels.com guest review
"Late check in and early departure from JFK"
Although you can see the airport from the hotel, major traffic separates these 2 worlds. We did have shuttle pickup but they pick up from a central location, Federal Center, which requires a bit of a hike and a ride on the Air Tran. Once there, we were met by a wonderful driver who made the hastle worth it. He made sure that we knew how to go back the […] next morning (and the return trip does drop off at individual terminals....wonderful), gave us suggestions for food, and was just plain pleasant. Check in was easy, the room clean, and dinner at the adjoining Marriott was more than adequate...again, pleasant staff. Thank you so much! Read moreGenuine Expedia guest review
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