"Nice hotel with access to JFK and the city."
We traveled from Ohio and chose to stay here, instead of in the city. AT this time of year, it is too expensive to stay in the city. With a little research, we were able to find this hotel with free airport transfers. From the airport we took the AirTrain, and then transferred to one of the two subway stations. It may have taken more time, however the […] cost savings was terrific. In the city, you pay higher prices for the hotel, have huge parking fees, and still need the subway for certain areas of interest. At this Hampton Inn at JFK, you get free parking, free wifi, and a free breakfast. The airport transfer only takes a few minutes. The hotel staff is very helpful, and if you aren't familiar with how things work, they will gladly assist you. I encourage tipping the maids and the hotel shuttle drivers, as they put up with a lot. A friendly smile, and manners goes a long way, and I'm sure they would appreciate that, also. Read moreGenuine Expedia guest review
"hotel is a little tired"
Hotel is clean but old. Needs upgrade.Genuine Hotels.com guest review
"Falls way short on customer service"
I am frustrated by the lack of response from all levels of the staff. I checked out on Monday to realize my 3yr old left her stuffed animal. I kept getting the run-around (the manager is on the floor, Housekeeping is not in, leave a message, etc). It took 11 phone calls over the space of 12 hours before I learned that the housekeeper who cleaned our […] room was off and no one knew if she'd found the puppy. How ridiculous that there's not a centrally located lost & found for employees to leave items for retrieval by the customer. I called the corporate office, which says they'll get back to you in 72 hours. That was Tuesday, today's Saturday and they have yet to respond to me. I left messages for both hotel managers, Trudy & Jason, and none of them had the courtesy to respond. I tolerated burnt omelettes & room not vacuumed, but when they refuse to assist in locating my child's toy, I am frustrated beyond belief. It took me calling the corporate office again and them connecting me to the front desk for an employee there to become responsive and start helping. Even then, it took another day to get the stuffed puppy due to an employee who took the keys to the cabinet home with her. Wow! This staff is so blatantly unprofessional & unconcerned about follow up. The room and my stay was okay overall but I would not stay here again due to this experience. My child has been crying for her puppy and to know they have it but won't communicate or follow through makes me livid. Read moreGenuine Hotels.com guest review
"A really Nice Hotel to stay in."
I liked that it was close to the airport with a free shuttle. The Hampton Inn JFK Hotel stay was a pleasant one with a nice, clean and comfortable room to stay in, very helpful Hotel Staff. Free Breakfast, free internet in the Media Center. I spent most of my time in the City and I needed a safe nice room to stay in at night this was it, I am very well […] satisfied with my stay, very descent and charming. Thank you Hampton Inn JFK Read moreGenuine Expedia guest review
"nice airport hotel"
Staff was very helpful. It is close by airport. I recommend everyone who is going to stopover in JFK.Genuine Expedia guest review
Hotel was fine - shuttle was very helpful - had to walk across to the Hilton to eat and get something at the bar - I realize a bar/food is not typical for a Hampton. What gets me is that if I had called Hilton directly and not used Hotels.com, I could've saved some money and would have been in a hotel that had more amenities. Won't be using Hotels.com […] app again. Live & learn. Read moreGenuine Hotels.com guest review
It was very nice visit, thought it had a pool was a little disapointed thta it didn't.Genuine Expedia guest review
"Nice hotel, great stuff and excellent breakfast.."
Nice experience, great people that really care about their customers.Genuine Expedia guest review
"BRILLIANT STAY, as always"
It is always a pleasure to stay at this hotel, a place that I call my home away from home. As usual, it is for business reasons and I am only there to sleep, but I have had the pleasure of meeting some new faces and they fit right in the fabric of pleasantry that I am familiar with, and I could not be happier. While I did not get a chance to say hello […] to Ana nor Trudie, there is nothing that could keep me from this hotel and I will see them soon. Thanks for care, patience and understanding. I couldn't think of another place I would rather stay!!!! Read moreGenuine Expedia guest review
Iwas satisfied with everything about the hotel. The breakfast was good.Genuine Hotels.com guest review
very very helpful and courteous staff. can't say enough. rooms ware always the same in any state,,which is the main reason we stay at the hampton inns. again...great great staff!!!!! even the shuttle driver was great!Genuine Expedia guest review
"Clean and comfortable"
No amenities in bathroom. No soap. No major issues. I was please with my room and was surprise about breakfast. I was expecting continental but it was a nice hot meal. Water was hot for my tea. This is rare. I would go back there.Genuine Expedia guest review
"Excellent hotel but location could be better."
The hotel is very nice with all the extras. Refers, micro wave, coffee, wifi. A good restaurant and bar, buffett breakfast (not free) . Indoor pool. Because of it's location, It is not possible to walk to anything from the hotel. There is much to do in the area but you must drive to everything.Genuine Expedia guest review
GoodGenuine Hotels.com guest review
"High beds !!"
The kind size beds are waaaayyyy to high for an elderly person. We asked for a room will a lower bed or a roll out cot but they didnt have that.they did provide a step stool instead so that was a big help. other than that the hotel is excellent and convenient to the airport . Great Chinese food delivery option until 1.30 am which was a major plus since […] we got to the hotel and ordered dinner at 11.pm. Great breakfast , friendly staff and very clean. Read moreGenuine Hotels.com guest review
"overnight in JFK"
good location for an overnight stay very near JFK and shuttle service every 30 minutes is OKGenuine Hotels.com guest review
We stayed overnight to catch an early flight. Room was clean and comfortable, however, the drink machine on our floor was not working.Genuine Hotels.com guest review
"Nice hotel for a short stay"
Good shuttle service, good rooms, nice staff. breakfast included but did not have time to enjoy it.Genuine Expedia guest review
"close to airport"
close to airportGenuine Hotels.com guest review
"Nice hotel close to airport"
Staff is good and all, only problem was the shower drainage.Genuine Expedia guest review
"New York City Trip"
I stayed 5 nights at the Hampton Inn JFK and I was very pleased with my stay. Hotel and the room was cleaned. I got a great prices for my stay. Staff are great. Free parking and Continental breakfast. I highly recommended.Genuine Expedia guest review
Hampton-Inn at JFK it´s an excellent hotel for business or family travel in NY. Rooms are clean and all features and commodities work. Good points are: Free Wifi at room, Free parking lots --although a bit busy--, good brunch breakfast it´s basic but good duality. King beds have a good confort and no have any problem with noise from other rooms.Genuine Expedia guest review
"Nice Hotel near JFK"
We stayed at hotel for a week. The stay at hotel was great. It's a bit far from Manhattan, but the city is accessible using AirTrain & Subway. Hotel has shuttle to drop/pick you at JFK AirTrain station (Federal Circle). The shuttle runs very 15-30 mins. I would recommend to call hotel for pickup, since, late nights, the frequency of shuttles are less. […] One day, we had to wait for a 30 mins and still there was no shuttle. Hotel should definitely increase the shuttle frequency during late night pickups. It's frustrating to wait for so long after a long tiring day. Read moreGenuine Hotels.com guest review
"The service was outstanding"
When we arrived late in the evening after a European return flight the room assigned was for smoking. Being non smokers, exhausted and having made non smoking arrangements we were not too happy. They said the booking agent had not specified non smoking.(We thought all NY public buildings were now non smoking) At first they were going to put a device […] in the room to clean the air which would have taken some time,we agreed as one of us has a smoke allergy. After a few moments they found a room on another floor for us. I am certain they saw our fatigue. We truly appreciated their concern and efforts on our behalf. The breakfast was quite good. Much more extensive than most continental meals in similar accommodations. Lots of hot choices and fresh fruit Read moreGenuine Hotels.com guest review
relaxingGenuine Hotels.com guest review
"About 45 minutes away from Midtown (Times Square)"
Pros: Staff-nice. Room-clean. Rate-very affordable (for NYC). Other perks-coffee/tea ready to consume 24 hours per day. Hotel will hold your luggage. Shuttle is available at least every 30 minutes to an hour. Cons: JFK Hampton Inn about 45 minutes away from Times Square (which involves taking bus and subway). Staff could have been more informative about […] bus schedule. Surrounding neighborhood is very gloomy, not welcoming. Overall, 8 out 10! Pretty decent stay for NYC. Read moreGenuine Hotels.com guest review
"Close to Airport and Casino"
We really enjoyed our stay. The room was big, clean and the bed was ever so comfortable. The complimentary breakfast was eggcelent :) Being able to walk past the front desk and into the next hotel was great, as we did not want to leave the immediate area. And most of all we were glad that we were able to get a smoking room and not have to go out into […] the elements in front of the hotel and offend other guests and staffWe would definitely stay there again. Read moreGenuine Hotels.com guest review
The staff was amazing and so helpful!!!!Genuine Hotels.com guest review
"Very nice hotel , far from dicen tiene"
Nice hotel a little far from down town but nice room and lots of roomGenuine Expedia guest review
Important to know the shuttle does not always come you have to phone them. I had to call twice for the shuttle and waited 40min in icy conditions. Night staff was not too friendly, but the rest of the hotel I can't fault great location, good breakfast. I will recommend someone to stay just make sure the shuttle is sorted and call the second time to […] confirm the ETA of the shuttle Read moreGenuine Expedia guest review
No microwave in the room. Only down fall.Genuine Hotels.com guest review
Great Hotel Great PeopleGenuine Hotels.com guest review
I've always love this hotel Great continental breakfast, staff always accommodatingGenuine Expedia guest review
"Very nice close to JFK airport"
Very good nice location close to marriott and hiltonGenuine Expedia guest review
"Clean, Comfortable, Convenient."
This is a great hotel near the airport. Rooms are clean and comfortable. There is a shuttle from the airport to the hotel. All in all this hotel was clean, comfortable, convenient.Genuine Hotels.com guest review
"Excellent hotel close to JFK"
This is an excellent hotel for travelers. Good accommodations, Has parking lot --a bit crowded--. Need to arrive not to late to get a free space. Breakfast is a good basic self service. Rooms are very clean and beds are comfortable. Free WIFI is good quality, although not too fast.Genuine Expedia guest review
good location, very good staff and very nice placeGenuine Expedia guest review
"Dismal airport transport"
The hotel was average. I was very frustrated by the airport shuttle, which is very clearly indicated as an ammenity of this hotel. I waited over an hour before finally calling the hotel. The attendant told me "it gets there when it gets there". I ended up taking a taxi to the airport after this disaster. I would not stay here again. For an airport hotel, […] reliable transportation is essential. . .this hotel failed miserably. Read moreGenuine Hotels.com guest review
"Nice if you need to be around JFK only."
The room is very clean with all facilities, except a fridge and a safe box, which is really strange. Other than the safe box, the room is small, the bed are so high. The breakfast is fantastic.Genuine Expedia guest review
"Nice clean hotel, convenient for JFK."
The hotel staff were extremely pleasant. The rooms were clean and comfortable.Genuine Expedia guest review
The hotel refused to honor the booking I made with you because they were full. They were also unhelpful and did not even assist me getting a cab or finding another hotel. How do I get a refund????Genuine Hotels.com guest review
"So close to JFK"
Very comfortableGenuine Hotels.com guest review
"Returning my parents to Breezy Point"
A wonderful stay for three nights at the Hampton Inn. Your staff as you check in were outstanding. There were three ladies whose names escape me but they were terrific. I checked in on the 14th around 4 p.m. if that helps. The people who set up the breakfast did an outstanding job as well. They always made sure the place was clean and that the food […] was properly stocked. Great job! My room was very comfortable and clean. Throughout my stay I had three people who cleaned my room each one did an exceptional job. Thank You!. Finally the shuttle service is exceptional. Almost dropped off right at the door, nice job. It made going home very comfortable and worry free. I stay at the Hampton Inn each time I come, I love coming back to the hotel. Finally the cookies at 5:30 p.m. with milk, wow that was terrific. I loved it thank you. Tom Chino California Read moreGenuine Expedia guest review
Airport shuttle runs twice an hour from the lobby. No restaurant for dinner, but it is connected with the Hilton, which does.Genuine Expedia guest review
"Comfortable and quiet convenient location"
Although this hotel is minutes to JFK and close to the highway it was quiet and in a great location.Genuine Expedia guest review
Very nice hotel and staff was equally nice and helpful.Genuine Hotels.com guest review
"It's easy to feel at home at this hotel"
The staff: Everyone we encountered - front desk staff, breakfast room staff, shuttle drivers - was friendly and helpful. The rooms: Comfy, clean, lots of space, Neutrogena bath products, coffee/tea supplies, iron/ironing board, hair dryer, free wifi ! Room comfort gets only a 4 because the air conditioning unit in the room is particularly noisy and […] makes a big clunk that shakes the wall when the unit shuts off in Auto mode. My stay was in two parts so I had two different rooms and the unit was equally noisy in both rooms. The extras: breakfast buffet included (not gourmet, but edible and convenient), coffee bar in the lobby where you can make a cup of coffee, tea, hot chocolate any time, convenient business center when you need to print the show tickets you bought online, free wifi everywhere! The hotel does not have it's own restaurant, but you can walk through to the Hilton next door (no need to go back outside into the cold). Read moreGenuine Expedia guest review
"AAA member promotion denied"
booked hotel room at Hampton in New York at JFK airport via Expedia. found out about AAA member discount another extra 10% off on hotel's website. thought the hotel will apply it when arrived. told by staff that the rate if booked at hotel is much higher, and therefore even with 10 % off, it would still be more than the current rate that we are getting. […] when I went back to the room, I checked on the hotel's website again and found the same offer still available. Expedia rate same as hotel rate on their website, but hotel website offered 10% off for AAA members. when to front desk again, they say I paid through Expedia. I said I have not paid yet, which they also were able to verify. in the end, they denied the discount to me. I was not satisfied with the hotel's response. Hampton even has the policy in which "if you are not 100% satisfied, you do not have to pay", of course, the hotel staff ignored me anyway. when I woke up in the morning the next day, the invoice is slipped underneath the room door, with same expedia price and no discount applied. maybe will try CourtYard Marriot next time, which happens to be next door. Read moreGenuine Expedia guest review
My fifth time staying here..love this hotel will come back to it..nice clean and a really good breakfast buffet. Enjoyed my stay for the weekend.Genuine Expedia guest review
"Great for traveling in or out of JFK, New York"
Very friendly, shuttle bus to and from the airport every half hour starting at 4:30am. Nice breakfast included.Genuine Hotels.com guest review
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