"comfortable, great area, quiet…."
late check in early check out due to my business meetings..clean comfortable but "dated" feel…valet parking and overnight charge is expensive….there isn't much of a choice to self park, especially since it was raining… great water pressure and a quiet room….Genuine Expedia guest review
Pleasant, greAt part if town, loved itGenuine Expedia guest review
Nice hotel, very friendly staff. WI-FI extra charge, did not really work inside the room.Genuine Expedia guest review
The hotel is built around a central pool and garden. There are only 4 floors and a walking terrace around floors where you can sit comfortably and overlook the center. It was tranquil. The restaurant is small, maybe 9 tables, but charming. Everything I ate there was delicious and perfectly done. I would definitely go back.Genuine Hotels.com guest review
"Good deal for the money"
Pleasant hotel; nice, accommodating staff; clean; convenient location; if you want to be picked up from LAX they can send carservice for $65- good deal!Genuine Hotels.com guest review
Response by Beverly Hills Plaza Hotel & Spa Thank you for your wonderful review and we appreciate your comments and hope to see you again soon when you return to Los Angeles, CA for another visit.
"Great Location in Beverly Hills but..."
We were assigned room 611 in a side area difficult to get to and very dark. The insulation in the floors was very poor as we could hear every footstep from our neighbors above us which was constant. The room although clean was quite small as well as the bathroom but it was clean and the staff was excellent. Parking was $28.00 per nite and internet was […] $10.00. No pets allowed which is very good for us due to health concerns. Pool area was nice as well as other plant areas. Read moreGenuine Hotels.com guest review
Response by Beverly Hills Plaza Hotel & Spa Thank you for your comments and observations on our property. We are working diligently on improving these concerns that you have addressed and absolutely appreciate your response. We hope to see you again soon on your next visit to Los Angeles, CA.
"Great for UCLA parents.."
Enjoyed our 2-night stay in this landmark hotel - could see the ghosts of movie stars past! (no, not really!) Convenient location. The lobby is beautiful and the rooms slightly retro - the Jr Suite was smallish but fine for two. Clean, comfortable beds, nice staff, very good value in my book. Did I mention location? :)Genuine Hotels.com guest review
"Celebrity hang out"
Awesome tripGenuine Expedia guest review
"Only stayed one night . . ."
We checked in late but because they were over-sold, we were upgraded free of charge. Nice, older boutique-type hotel - very quaint feeling. We were visiting UCLA over the weekend and this hotel is in a great location - easy to get to UCLA.Genuine Expedia guest review
very nice-needed a Halloween party. Need Better security with in room parties-got noisey late at night.Genuine Expedia guest review
We looked at photos over the internet and it does not look like the one we have, you see one room, you book it and then at check in, you get the west wing witch is nothing like you see on the web.very deceiving. Stray somewhere elseGenuine Hotels.com guest review
"Very classy unique hotel"
Hotel reminded me of something out of an old Hollywood movie. Beautiful and refreshingly unique. Great food and staffGenuine Expedia guest review
"Just what you need"
Great hotel! Perfect location. The only negative is how long it took Valet to get my car on three different occasions. 20 minutes each time. Other then that, perfect.Genuine Hotels.com guest review
"The most amazing hotel ever ! I LOVE THIS HOTEL"
The Beverly Hills Plaza is the greatest hotel I have ever stayed at. I truly loved every second. It is classy, elegant, beautiful and very old Hollywood. I felt like Marilyn Monroe or Frank Sinatra would have stayed there. The staff is exceptional, the rooms are gorgeous and the location is great ! The Ivy is very close - go there for dinner :) Honestly, […] it doesn't make sense to stay anywhere else. THIS HOTEL IS THE BEST !!!!! I MISS IT AND WISH I WAS THERE NOW. Read moreGenuine Expedia guest review
It was a very nice hotel but there was no elevator directly to the room. They were very helpful in assisting with the luggage. People were very friendly and helpful. Location was very nice.Genuine Hotels.com guest review
"Mediocre room - Luxurious lobby in a great locatio"
The room felt very 1970s. Although very large and excellent if you want a kitchenette in Beverly Hills, the decor and feel of the room took us back to 1970's. Even the soaps and lotions smell of the luxury of 4 decades ago. The towels were paper thin and smallish. To get to the room we had to go through various 8-9 step stairways. The location on Willshire […] is great. The lobby is luxurious and beautiful, but the service at the front desk 3 star . Read moreGenuine Hotels.com guest review
Cute place, clean and comfortable room, good central Beverly Hills location.Genuine Expedia guest review
I could hear the guest in the room above me walking around and when he finally went to sleep, I could hear him snoring.Genuine Expedia guest review
We have stayed there before, it's always clean, elegant Pretty and friendly, we love itGenuine Expedia guest review
"Beverly Hills is a ice area of LA to be in"
Would return!! Very beautiful hotel, comfortable beds, and nice staff. They were very quick to get our car for us every time we called. It would be ready and waiting!!!Genuine Hotels.com guest review
"Overall a good experience"
Housekeeping was a bit sketchy, didn't understand why robes and dishes didn't get replaced when used, but hotel was a very nice, quiet oasis in a concrete jungle...! Loved it!!!Genuine Hotels.com guest review
Terrible quality of food from in house restaurantGenuine Hotels.com guest review
"Quaint, charming and friendly"
First time there was a pleasure trip..... And a pleasure it was staying there. So much sonU came back this second time on a business trip. Still a great experience all around. I recommend it to anyone. Rooms are exceptionally spacious and generously appointed. I'll be back!Genuine Hotels.com guest review
We were so impressed with everyone who worked here. We were also so very impressed with our acomodations. We absolutely loved staying here!!!Genuine Hotels.com guest review
"Great location in BH"
The staff were among the mist helpful and friendliest we have encountered anywhere in the world. Lobby and courtyard are Old Hollywood glamor.Genuine Expedia guest review
"Close to Beverly Hills and UCLA"
Quick trip for interview, but nice hotel and accommodating staff.Genuine Expedia guest review
"Can't wait to go back!"
The staff was phenomenal! Everyone was so helpful and friendly. The food in the restaurant was delicious. Room was comfy. Pool was beautiful. I wouldnt mind just staying at the hotel my entire trip. Quiet and gorgeous! I will never stay anywhere elseGenuine Expedia guest review
"Great off site hotel if you plan to visit UCLA"
I attended multiple day meetings on UCLA campus and needed a hotel closeby. The Beverly Hills Plaza on Wilshire was a great find, and I will definitely stay there again as the occasion arises.Genuine Expedia guest review
"Very comfortable and quiet boutique hotel"
Staff was very friendly Roomservice was fast I could only eat soft foods so I asked them to put everything in a food processor which they didGenuine Hotels.com guest review
"Hotel was in an excellent location!"
An excellent experience and the staff, the location were all above my expectations. I have already been raving about how wonderful and amazing that hotel's staff and the excellent location were! Thanks for everything and will be booking with you again and referring you as well Beverly Hills Plaza Hotel & Spa!!!!!! Thanks for everything!--health and […] wellness Read moreGenuine Expedia guest review
"they upgrade my room and was very good"
when I went to restaurant I aske food that was not in the menue ,and they made it for me.Genuine Expedia guest review
The Beverly Hills Plaza Hotel was the perfect spot for our 2-day stay in L.A. The hotel staff were polite and considerate and the room rates were very reasonable for Beverly Hills. The location (West L.A. on Wilshire Blvd.) was convenient for our visits to Rodeo Drive, Hollywood Blvd., Venice Beach and Santa Monica. My only complaint was that the room […] was noisy at night - we could hear the air conditioner from the room next door, and the street traffic noise was very loud if the window was open. Read moreGenuine Hotels.com guest review
"Nice Boutique Hotel"
The staff at the hotel was wonderful..Friendly and helpful. The rooms were fine..bathroom a little small but clean. I would recommend this to a friend, and I would stay there again. Great location for visiting a UCLA student!Genuine Hotels.com guest review
"The Comfort of Home"
The staff was a dream! The accommodations were more than I could ask for. The convenience of the location made traffic a little easier to deal with. I will stay here anytime I come to L.A.Genuine Hotels.com guest review
"Very nice hotel and quiet."
We were upgraded free of charge to a luxury suite when checking in. Rooms were very large and clean. Could use some attention to the bed comfort and towels. Overall a great location and experience.Genuine Expedia guest review
"Save the headaches and go somewhere else."
Reserv. pd. ahead. Day before credit c. stolen & had 2 cancel it. At check in clerk wanted a c. c. 4 incidentals & I didn't have 1 & was asked twice how much money did I have in my pocket? I felt it was rude. Next the reserv. mgr, stated I needed a c. c. & I explained & was asked the same question about cash. Guests were around & it was embarrassing. […] Finally I gave $500 & $2,000 the next day. They looked at me like I was nothing. I had requested a quiet room on a high floor because I was starting a new job. I got to the room 2 c the minibar being rolled out & a room that was noisy. I was so upset that I called my trip planner who spoke w/general mgr. who next day moved me 2 a new room w/o a minibar. Later I ordered room service & after it arrived was told that I had 2 pay. I stated the hotel had $2500 of my money & was refusing 2 allow the restaurant 2 get paid $19 meal! My planner spoke 2 a clerk who stated he couldn't allow the meal 2 be paid 4 & she suggested he call g.m. After waiting she called him back & he stated it was taken care of & the "notes" weren't clear. I was so glad 2 leave this place that my checkout was done by my planner who Reserv. mgr. stated needed a signed letter from me 2 return my cash balance & room inspection 4 any damages. Even after I gave the front desk the note she left instructions 4 me 2 sign it again in front of them. After 3 weeks I was happy to leave & my checkout took over 1 hour no apologies & very rude service. Read moreGenuine Hotels.com guest review
"Charming hotel with an old Beverly Hills feel."
This is a very nice quaint and charming hotel right on Wilshire Blvd. The staff was very helpful from arrival to departure. The rooms are tastefully done with comfortable beds and lots of little extras in the bathroom! (Q-Tips and cotton balls) Even a hook in the shower for a wash cloth! The pool in the courtyard is beautiful! You can almost picture […] Dean Martin or Marilyn Monroe lounging around soaking up the sun. There is a nice little bar and restaurant on the premise. They have very good food and enough variety for most everyone. Good thing because the only drawback is the hotel is not within close walking distance to many stores or restaurants. Parking can be expensive with valet service....otherwise, you are on your own to park wherever you can find on the street. But, overall I was very pleased and will gladly stay here again on my next trip! A real pleasure! Read moreGenuine Hotels.com guest review
"close to my relatives' home."
Very good. Room was too small but otherwise all was fine.Genuine Hotels.com guest review
"Renovated Retro motel-like- but cool"
It's not hard to imagine the Rat Pack hanging around here. The vibe is cool, clientele international. Our suite was more like an apt- very spacious and lovely. All rooms overlook the pretty pool area and the service was great. Good for families, too. Definitely great value & superb location. Plus- easy FREE parking around the corner if you don't want […] to pay the valet. Read moreGenuine Hotels.com guest review
I made the mistake of saving a few bucks by choosing a non refundable reservation, and guess what...The Beverly Plaza was not forgiving when a business emergency prevented us from coming. Oh well, never again.Genuine Hotels.com guest review
I have no complaints about the hotel. It was a very nice upscale building you could tell it was older but it wasn't outdated.Genuine Expedia guest review
Very quaint hotel. My room had a kitchen and the interior was vey nice. The door and bellmen were helpful and the front desk overall was too. Except for one customer service rep. Who was a bit rude. But overall the hotel was reminscent of an older and decadent time in hollywood. When the movies influenced accents of gold in the interior and exterior […] facades of buildings and victorian furnishing filled the rooms with an air of fancy. Read moreGenuine Hotels.com guest review
"reasonable price and cosy room"
room and garden and pool so nicely put.Genuine Hotels.com guest review
Unfortunately, staying at a relatively expensive hotel in Beverly Hills does come with some reasonable expectations of service and accommodation. Neither were met on my recent stay. From a mysterious beeping in my room, to a broken shower, broken hot tub, and broken elevator, all met with poor customer service, I was left extremely disappointed. Ultimately, […] I understand "things" happen, and would have been ok with each issue if they had been met with an acceptable level of customer service in response. That was not my experience. Discourteous and unfriendly service is what I encountered despite paying an overpriced rate. I even attempted to contact the general manager through the contact information I received via a business card. I was not contacted in return and now I am filling out this review instead. I would have preferred to have a simple conversation with the GM voicing my concerns. This is the first review I have EVER responded to. I would not recommend this hotel purely based on inadequate service. Read moreGenuine Hotels.com guest review
Great value! I will be back.Genuine Hotels.com guest review
"A Shame on Beverly Hills"
A useless hotel with rude staff. No 24 hour room service plus u have to call 10 times before anyone responds. Except In Room Dining everything else is bad.Genuine Expedia guest review
"Even better than expected"
We had a great stay at the Beverly Hills Plaza Hotel & Spa. We booked our room about an hour and a half before we showed up, making our arrival almost anticipated by the hotel. Then we ended up getting a complimentary upgrade! That really made our weekend. The room was so nice and most of the staff was extremely accommodating. Only issue we had was […] with an employee who answered the phone for room service, his attitude was bad and he was not extremely accommodating. Other than that, a great night! Read moreGenuine Hotels.com guest review
"A wonderful retreat!"
Unfortunately we checked in late and could not enjoy the many amenities that were available. We also had to leave very early the next morning.Genuine Expedia guest review
"Comfortable and conveniently located"
I was upgraded to a larger suite which was a nice surprise. Staff were pleasant and courteous. The pool was wonderful and the gym is well-equipped.Genuine Hotels.com guest review
Everything was EXCELLENT. I would go back any time.Genuine Hotels.com guest review
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