"Good Customer Service"
Had scheduled some interviews there and the staff moved my room closer to the lobby so they could find my room easier. Great customer service Small quaint bar/restaurant Good locationGenuine Expedia guest review
For convenience, helpful employees and value, this is the very best hotel we have ever stayed at in LA.Genuine Hotels.com guest review
"Style and Comfort"
We had king suite on the ground level. Room was very larger and comfortable. Pool is great as no one was swimming just enjoying the sun and drinks. Can't wait to go back. Close to LA Country Club and an easy walk to restaurants and shopping.Genuine Expedia guest review
"What a great place to stay for work or play!"
I was in LA to make sales calls and the staff and location of this hotel made my business trip more like a vacation. EVERYONE should stay there to relax or shop and it is a great break from a tough work day! Saul the bartender is terrific, food was good, I was upgraded to a huge comfortable room. What more can I say?Genuine Expedia guest review
Wonderful experience, will be back soon!Genuine Hotels.com guest review
the room was so so but fine, but the hotel pool and hot tub and property are lovely.Genuine Hotels.com guest review
We came down for leg surgery and the hotel was the best part of the trip. Staff always willing to help!!! They were awesome. Loved the fact that there was two levels of out door seatingGenuine Hotels.com guest review
"!0 bucks for Wi-fi???"
I loved this hotel with the exception of the antiquated wi-fi. $10.00 per day per device. C'mon on folks, at your prices, this should be available in every room for every device you are traveling with. Staff was very helpful/friendly.Genuine Expedia guest review
"cannot beat the price"
Boutique size, elegant, comfortable, well located and the price was right. Even chocolates and robes with slippers in the room. I will be back.Genuine Hotels.com guest review
it was goodGenuine Hotels.com guest review
"Oasis in the LA rough and tumble"
Excellent quiet place to stay when needing access to Beverley Hills, UCLA or Santa Monica. Huge suites and nice common grounds for a good value.Genuine Hotels.com guest review
"Impossibly chic at the price"
A heated pool and hot tub, an impeccable room, and exceptionally gracious staff all in a beautiful hotel right in Beverly Hills. How did I get so lucky at $185 a night? Could not be happier about my stay and will return every time I visit LA.Genuine Hotels.com guest review
"Charming smaller beverly hills hotel"
We've stayed there several times for business and pleasure. Great large room, very clean!!Genuine Expedia guest review
"Nice last minute spot."
We loved our entrance walk Very easy to check in and extremely friendly Loved the staff Loved the pool Loved how clean it was Rooms are a little dated. But we were there for ONE night and loved every minute of it. Great location. Its for an older crowd. Hope this helps! Enjoy! We miss it already!Genuine Expedia guest review
"Comfort & Style"
Great property and location…wish I could have stayed longer. Very spacious, clean, comfortable and excellent room service. Will definitely stay there again.Genuine Hotels.com guest review
"lovely hotel and convenient location"
Great overall. We arrived late and tired and put off by attitude of young man at desk.Genuine Expedia guest review
"First Time Stay"
Very nice hotel, great location, nice people and great rooms.Genuine Expedia guest review
"Classic elegance and convenience!"
This was my first time at the Beverly Hills Plaza Hotel and I loved it! The customer service was excellent and very accommodating. It is old-school Beverly Hills elegance. Gorgeous poll and courtyard, lovely pool and the fragrance of night-blooming jasmine was intoxicating! The pool is bathed in brilliant sunshine from morning through afternoon, a lovely […] upgrade from many other boutiques hotels in the area with limited sunshine. The room was great, comfortable and very clean. The location is convenient to Beverly Hills, Westwood, the Glen to the Valley. I will definitely be back! Read moreGenuine Hotels.com guest review
"Old and New"
The Beverly Hills Plaza is half newer and half really old. When you first walk in you would think you are staying at the Taj Mahal with a beautiful grand entrance, but that thought quickly evaporates as you walk down the long back hallway to their old wing. The front desk attendant told me I had received a free upgrade for my stay and that I was getting […] the "penthouse suite." I was really excited for a moment. Then he tried giving me directions to my room and I knew something was up. It was literally up the elevator, down the long back hall, 2 lefts, 3 stairs, another left, another set of stairs and finally a sharp right away. Just a tad difficult to find. He further explained my room was in their "other" building. When I finally got there the room was decent sized, but seriously dated (décor, wear and tear, appliances, etc.) like the rest of the wing. The room was clean, but smelled like somebody had been living there with cats for a very long time. Although, my allergies were never triggered. I couldn't help but feel the front desk guy pulled the wool over my eyes because the front building of the hotel around the pool is really nice and modern. I would have rather stayed there if I had known better. Not to mention it was not an over the river and through the woods hike. Clearly, my room was no upgrade. If you stay at the Beverly Hills Plaza be warned not to be sent to the back lot. Read moreGenuine Hotels.com guest review
"Nothing like the photos on line"
Room was just ok. Think I'll stick with staying at other hotel options when I'm in that neck of the woods. But it was clean, felt safe, friendly staff. Stayed at nicer hotels for the same price in that area. This was the first time I stayed there and would only stay there again if the other hotels in area are booked. Booked it because it looked nice […] from photos on line. Read moreGenuine Hotels.com guest review
"Bait and Switch"
We booked this hotel based on location, price, and the photo gallery. We booked two rooms each with king beds. The photos display a beautiful setting around the swimming pool, we saw these beautiful rooms going to our rooms, which were in some sort of old apartment complex next door that they connected to that is only accessible by staircases. It had […] no pool view, except trees in the window, we got one king bed room and one queen bed room. We had lots of fun lifting our strollers up and down flights of stairs. And the kitchenette was out of the 70s. None of the rooms we stayed in were even in the pictures on line - my guess is the old bait and switch. You see a pool side South Beach feel, you get an old not family friendly smaller room next door. Read moreGenuine Hotels.com guest review
"Hospitality at its finest!"
The staff and hotel was very inviting and made my trip very comfortable. Never short on patience or suggestions the staff was a real nightlight of this gorgeous hotel. I look forward to visiting again sometime soon!Genuine Expedia guest review
"Great location, from Rodeo Dr to the coast."
What a perfect getaway!! Private, elegant, and very professional staff. I will definately come back in the near future.Genuine Expedia guest review
I will stay here again when in the La area! Hotel is fabulous!! And the staff is warm and very friendly!! Best hotel I have stayed at !! And I'm very picky... this place was awesome:)Genuine Hotels.com guest review
"choose those west wing rooms"
We were stayed in one of the west wing rooms; the room itself is spacious and clean with comfortable bed and mattress; there is even a kitchen if you feel like to cook or get sth hot to drink. The most important thing is the price is good!! I love this place and will choose to stay here in next trip...Genuine Hotels.com guest review
"Close to my son and his family"
Very convenient and comfortable.Genuine Hotels.com guest review
Great hotel near the heart of Beverly Hills. Close to shopping and restaurants. Short drive to west Hollywood and Santa Monica.Genuine Expedia guest review
"Nice ,and close to Rodeo and Century Centre,"
Nice hotel,safe,and close to every where in LAGenuine Expedia guest review
Loved every minute. Will definatley be back. Staff was pleasant. Beautiful hotel. Loved the landscaping and great location.Genuine Expedia guest review
It was OK. The hotel has too many stairs and the sound insulation is not good.Genuine Hotels.com guest review
"We loved this hotel!!"
We were so pleasantly surprised by this hotel. The lobby is very elegant and impressive and the staff were very pleasant and accommodating. (Especially the valets.) Although it was a long walk up many stairs to our room, it was worth it. The courtyard gardens were absolutely beautiful and so serene. While some of the furniture in the suite was dated, […] it actually added to the "Old Hollywood" charm. The space in the suites was large and we enjoyed the kitchenette as well. We also ordered room service and the food was delicious! Have already recommended this hotel to friends and family! Read moreGenuine Expedia guest review
The hotel exceeded my expectations. It was all good.Genuine Hotels.com guest review
"A day in LA"
Wonderful location near downtown LA. Must park on the street or pay 28/night for their valet. Also outdoor entrances to rooms. Room was nice and had a kitchen.Genuine Hotels.com guest review
"LOVED THE ROOM!!"
The staff was very freindly and helpful. Helping me with directions and when I told them there wasn't a remote for the tv, they were very prompt in getting me one. The only real drawback was the layout of the rooms. My room was 512. You had to go to the second floor, because there is no 5th floor, make 2 rights, follow the signs, go past 513, down small […] flight of stairs, stop in front of 511, turn right, up small staircase, turn right to 512. If you are not looking at where you are going it can get very confusing. And speaking of confusion, the cab driver thought I said Bervely Hills Hotel and took me there. After a few minutes at the Beverly Hills Hotel's front desk, we figured out that I was booked at the Beverly Hills PLAZA hotel. I will say that the Beverly Hills Plaza Hotel's lobby and room was very grand. I wiil come back when I a chance. Read moreGenuine Hotels.com guest review
its really nice！will come again.Genuine Hotels.com guest review
I needed a room overnight for a two day meeting. This was great. Only neg was the $28 for parking; but that's BH.Genuine Hotels.com guest review
"Very nice hotel close to UCLA & Beverly Hills"
This is a very impressive smaller hotel ... Quite the "wow factor" from the street, lobby, and pool area. Has the flavor of older LA rat pack with elegance. The rooms inside were older style and little 60s ish,,,but that added to the general flavor of area. Rooms were spacios and clean. Queen beds were perfectly firm and seemed extra large...nice small […] stream, waterfalls, and koi pond around the rooms on the westside of property... Read moreGenuine Expedia guest review
"comfortable, great area, quiet…."
late check in early check out due to my business meetings..clean comfortable but "dated" feel…valet parking and overnight charge is expensive….there isn't much of a choice to self park, especially since it was raining… great water pressure and a quiet room….Genuine Expedia guest review
Pleasant, greAt part if town, loved itGenuine Expedia guest review
Nice hotel, very friendly staff. WI-FI extra charge, did not really work inside the room.Genuine Expedia guest review
The hotel is built around a central pool and garden. There are only 4 floors and a walking terrace around floors where you can sit comfortably and overlook the center. It was tranquil. The restaurant is small, maybe 9 tables, but charming. Everything I ate there was delicious and perfectly done. I would definitely go back.Genuine Hotels.com guest review
"Good deal for the money"
Pleasant hotel; nice, accommodating staff; clean; convenient location; if you want to be picked up from LAX they can send carservice for $65- good deal!Genuine Hotels.com guest review
Response by Beverly Hills Plaza Hotel & Spa Thank you for your wonderful review and we appreciate your comments and hope to see you again soon when you return to Los Angeles, CA for another visit.
"Great Location in Beverly Hills but..."
We were assigned room 611 in a side area difficult to get to and very dark. The insulation in the floors was very poor as we could hear every footstep from our neighbors above us which was constant. The room although clean was quite small as well as the bathroom but it was clean and the staff was excellent. Parking was $28.00 per nite and internet was […] $10.00. No pets allowed which is very good for us due to health concerns. Pool area was nice as well as other plant areas. Read moreGenuine Hotels.com guest review
Response by Beverly Hills Plaza Hotel & Spa Thank you for your comments and observations on our property. We are working diligently on improving these concerns that you have addressed and absolutely appreciate your response. We hope to see you again soon on your next visit to Los Angeles, CA.
"Great for UCLA parents.."
Enjoyed our 2-night stay in this landmark hotel - could see the ghosts of movie stars past! (no, not really!) Convenient location. The lobby is beautiful and the rooms slightly retro - the Jr Suite was smallish but fine for two. Clean, comfortable beds, nice staff, very good value in my book. Did I mention location? :)Genuine Hotels.com guest review
"Celebrity hang out"
Awesome tripGenuine Expedia guest review
"Only stayed one night . . ."
We checked in late but because they were over-sold, we were upgraded free of charge. Nice, older boutique-type hotel - very quaint feeling. We were visiting UCLA over the weekend and this hotel is in a great location - easy to get to UCLA.Genuine Expedia guest review
very nice-needed a Halloween party. Need Better security with in room parties-got noisey late at night.Genuine Expedia guest review
We looked at photos over the internet and it does not look like the one we have, you see one room, you book it and then at check in, you get the west wing witch is nothing like you see on the web.very deceiving. Stray somewhere elseGenuine Hotels.com guest review
"Very classy unique hotel"
Hotel reminded me of something out of an old Hollywood movie. Beautiful and refreshingly unique. Great food and staffGenuine Expedia guest review
"Just what you need"
Great hotel! Perfect location. The only negative is how long it took Valet to get my car on three different occasions. 20 minutes each time. Other then that, perfect.Genuine Hotels.com guest review
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