"Will Never Stay There Again"
The room was filthy and run down. The plumbing was backed up. There was no TV or Internet service. Will never go there again.Genuine Hotels.com guest review
Was disappointed in amenities that were listed as included in our casita. Not really any kitchen tools, no pots/pans no toaster barely any eating utensils. Did not plan on doing a lot of cooking in the casita but wouldnt have been able to do any if I wanted to. Not a big complainer but especially during our stay it was Christmas and really dont like […] to complain during holiday stay. Have stayed in casita before but was in the east casita area and was very nice.Will request those if we stay here again Read moreGenuine Expedia guest review
TV service was out, no door on freezer, only 2 bowls, 2 saucers, 2 coffee cups, and 2 spoons in the kitchenette--no glasses, plates, dish towels, frying pan or forks. Only one plug-in in bedroom. Dirty dishes for previous occupant left on ground outside door for over 36 hours. Had phone message on the third day--there were no instructions on the phone […] and the front desk had no idea how to retrieve it. Good points---Housekeeping was very efficient and the bed was soft and fresh. Read moreGenuine Hotels.com guest review
Location and price are very good, but the 30 year old 25" Zenith tube picture TV really needs to go. The carpet and furniture have far passed their prime as well. This is the second time we stayed here, and last. Friendly and helpful staff, but I will pay a little more to stay in a nicer place next time. WiFi did not work because of weak signal.Genuine Hotels.com guest review
"Nice older place with great view of golf course"
The down side: They do not have cable TV (disappointing considering the price)Genuine Expedia guest review
An older facility, but not bad and close to Mesa Airport. A little musty in the room, but the people were nice.Genuine Hotels.com guest review
The resort had great beds and clean, spaceous rooms and a friendly helpful staff. The only thing lacking was their TV's. There was only a few channels to choose from and they did not come in very clear. The TV's were the older box type with no place to attache a cord from a laptopin which to watch online programming or movies. Also the wifi was very […] slow. With the addition of flat screens and improved channel selections I would rate this hotel a 4 - 4 1/2. Read moreGenuine Hotels.com guest review
We were in a suite for my daughter's 17th birthday. They had nothing in the kitchen (pots,dishes,cups etc) no extra toilet paper, sink was leaking when water was run, i got attitude when i asked for a little butter, had to walk a good ways to get to room, phone in room didnt work, no water in machine. . I wasnt happy at all for the price i payedGenuine Expedia guest review
"Comfortable but tired"
The personnel at the desk was understaffed and overwhelmed. The golf staff was great and very welcoming and cooperative. The cleaning staff was very good. The accomodations were very clean but tired. The golf course was in very good condition. Parking was very difficult with walks to most accomodations carry your luggage.Genuine Expedia guest review
1-No complimentary breakfast because we booked through Expedia!!!! 2-No Wi-Fi in the room. The reservation specifically listed Wi-Fi in room. We should have been offered a discount. 3-Only one bar of soap in room. Had to move it between sink and tub. 4-No hand lotion 5-Desk person was abrupt and bordered on discourteous.Genuine Expedia guest review
"Business (one nite stay) in PHoenix"
Very quiet. nice but dated room, carpet stained, everything was clean was appeared old. Most disappointed in inability to get football game on TV - it VERY limited access to channels.Genuine Expedia guest review
The room stunk of smoke. Came home and my clothes smelled like smoke. YUCK!Genuine Hotels.com guest review
Hotel is very outdated. Our first bathroom room was disgusting with mold and broken faucets. The pictures are not accurate. They didn't tell us the golf course was closed when we booked our hotel. I would never stay here again or recommend it.Genuine Hotels.com guest review
We were in Mesa, AZ for a friend's wedding. The location of the Arizona Golf Resort was perfect. Easy to get to all the surrounding areas from their location.Genuine Expedia guest review
The hotel is very dated and in need of serious remodel. Our room had two double beds, not queens as is the standard in most modern rooms. The staff was rude and acted as though I was iconveniencing them during check in. Also, we had two loud parties going on below us and at the pool right outside our door. Despite 5 calls over a 2 and half hour period, […] hotel staff would not intervene and help quiet the other guests. We did not sleep at all and in hindsight, I should have asked for my money back. We were very disappointed with our experience. Staff is very very rude and hotel is run down. There are lots of other options in the area. Do yourself a favor and stay there! Read moreGenuine Hotels.com guest review
Bathroom shower tile was black in several places - mold? Shower curtain only covered about 2/3rds of the shower/tub. Bathroom sink had no stopper. Golf course had a strong manure smell that was very unpleasant. Room had a strong "medicine" smell to it. Restaurant food was only so-so. Asked for eggs over-easy, they were hard. Toast was served un-buttered, […] and by the time it arrived it was already too cold to eat, let alone butter. Couldn't get the waiter's attention again to get the food replaced. No ice machines on premise so when we asked for ice we were given a 5 pound bag, with no place to store it. Read moreGenuine Expedia guest review
This looks like a hotel that is barely surviving. The room was indeed large, but the linens were dingy and worn, there was tons of dust and dirt around the bed, old beat-up furniture (stained chair and couch). We refused to stay. But Expedia did a fine job of supporting us and getting our money back. We went to a Residence Inn and had a nice stay.Genuine Expedia guest review
"Would Not Stay Again"
We chose this hotel because it was SUPER close to a wedding that we were attending. Not sure I will make a decision based on proximity alone ever again. The hotel was older and sort of charming from the outside but the rooms definitely left something to be desired. We had a dirty washcloth in our room when we arrived. Many of the lamps in our room did […] not have lightbulbs. And the tvs were old and did not get all of the channels they advertised, such as ESPN. When my husband called about it, they said there was nothing they could do about it. The hotel served its purpose of giving our family a place to sleep, but didn't make us feel particularly welcome and for sure did not leave us wanting to visit again. Read moreGenuine Hotels.com guest review
Hotel was alright. Felt like it was stuck in the late 70s or early 80s. only real complaint was taht the suite I was in smelled like cigarettes and we were staying in a non smoking room.Genuine Hotels.com guest review
"Pleasing property, a/c unit scared the heck out us"
The property is fabulous and certainly when it was newer, the price reflected that. Now, the place has been recently sold, hoping that they will update and restore the luster. The price was quite reasonable considering, but older furnishings were clean, the room was quite large. The a/c unit was so terribly loud, sounded as if it were going to short […] out and catch fire, honestly I had difficulty sleeping as a result. We were informed by staff that all the units in this particular area are loud. Our last evening there we had decided to go to the lounge area since the channels in the rooms are few and not acceptable at all. Nevertheless, in the lounge we were watching the sunday night football, when a fellow came over by our table asked about the game, then left. What we learned later is that was one of the new owners he did not inquire at all how we were enjoying our stay. This was terribly disappointing to me as I have worked in the hotel/hospitality business shameful that a new owner would not inquire of a guest how they were. Hope his customer service skills improve, otherwise how sad......... Read moreGenuine Expedia guest review
"Quiet spot for family visit"
My sisters and I spent a long weekend re-connecting and enjoying time together.Genuine Expedia guest review
"Nice hotel close to everything"
The hotel is very comfortable and lovely. My family and I had a great time most of all because it was close to everything. We were able to get to everything in no time. There are so many stores and shops along the way. It is very close to the Big League Dreams field which is the main reason why we decided to stay here. The rooms are clean and bed are […] comfortable. The representatives there are very helpful and nice. Read moreGenuine Expedia guest review
"Old and shabby"
While the golf course views are beautiful- this resort is in desparate need of an update. There is minimal parking and it is far away. The towels in the room were not white but rather dingy. Additionally, I was in a room with a full kitchen which sleeps at least 4-6 and there were only two towels and no blankets for the pull out sofa. The pool that […] we had a wonderful view of was being filled the entire time we were there. Despite the fact that there was a full kitchen- there were no dishes except silverware. The fitness center is in a shack with minimal equipment that is at least 20 years old. I wish I could at least say the staff was friendly but they were not :( Read moreGenuine Expedia guest review
"Not a pleasant stay"
Both pools were shut down so we moved to a different hotel. The room we were in needed an update. Cable and tv were poor quality. Hotel staff was helpful.Genuine Hotels.com guest review
I walked in and the ac was off and it was 100+ outside, so it took a while to cool off. And the tvs they had took me back to 1985, without going 88miles an hr. Good stay though, decent price, might stay again...Genuine Hotels.com guest review
"Arizona Golf Resort."
When we got to town, I found my AC on my winter home was broken. So we had to fnd a hotel to stay at and, thanks to expedia, found the Arizona Golf Resort. It looked very nice in the pictures. The price was right so we booked it at 8:30pm and we were very surprised that the appearance of the hotel and staff were better than advertised. Our rooms were […] spacious and had a microwave, frig, sink and coffee pot. What a nice surprise. The beds were comfortable and clean. I had no problem getting extra pillows We extended our stay for the weekend since it was so nice. The restaurant was very good also. Breakfast was verrrry good, and dinners and dinner specials exceptional. Overall a great experience. Read moreGenuine Expedia guest review
"Room Comfort - Temperature"
I had a casitas room, very nice room with separate living space and bedroom, small kitchenette type room. Room was clean and some silverware and plates, which I thought was a nice touch. T.V. were 25" big box console, which I have not seen for some time but picture was fine. My main issue was the room was unbearably hot, it was Az. in the summer, outside […] temperature about 106 and the room was in the 90's. I turned on the air and about 1 hr later temperature was still over 90. I called the front desk about temperature and response was, sorry we wish Az. was cooler. I did not think that was an acceptable answer. I understand they are not responsible for the temperature but they are aware a guest is arriving they either leave on the Air or turn it on several hours in advance of the guest's arrival. I left for dinner and returned about two hours later and temperature was now about 80 or a bit under. I believe they use a heat pump unit which can take a long time to cool. All in all room was nice, appointments nice and local good but if staying there in the summer I would not go there again unless assured rooms could be kept cool. 90+ degrees in hotel room is not fun. Read moreGenuine Expedia guest review
"Need more convenient parking."
The only real complaint I have was the location of the hotel in relation to parking, and the lack of parking when the hotel got full. Some are lucky enough to get a parking space close to the room, but if you where not you had to walk a ways, through the golf course to get to the room. Also, the parking lots where in sections and got filled up at night […] if you came in late, so even if you had a room near a specific lot once it fill up you had to park in the general parking and walk a way to get to your room. Read moreGenuine Hotels.com guest review
Bed pretty small. Did have very friendly staff. But did feel like I was going into the 80s with the rooms being outdated and old.Genuine Hotels.com guest review
We had no hot water for 4 of the days, staff seemed unconcerned. Not going to stay there ever again. Very uncomfortable, wait staff at restaurant ingnored us when some other suit and ties came in.Genuine Expedia guest review
I enjoyed my stay and think the rooms are nice. bed was comfy. i think the night clerk was rude but the day staff made up for him. il come agai.Genuine Hotels.com guest review
"Two times a charm..."
We have stayed there twice and had a wonderful experience both times. The privacy of the casitas is ideal and we enjoyed the built in gas grill to grill burgers one night. The restaurant is also delicious. My husband enjoyed the golf course too. We will definitely go back.Genuine Expedia guest review
"Great little find"
The room was great for the price. We would stay yearly and or more often if we can. Pool was great. Room was exactly as reported with a great kitchenette. Will probably go back to play golf next time. Staff was very friendly and helpful as well.Genuine Hotels.com guest review
"Nice place for a family reunion"
Very pleasant comfortable right on the golf course and across from the pool. My family really enjoyed it. Last minute decided to do a staycation and found a one-bed room suite for an extremely affordable priceGenuine Expedia guest review
"Wouldn't recommend this hotel to anyone"
After driving 4 hours to get there.The service was horrible upon check in and it just went downhill from there. The room was filthy. An older building is totally understandable but how hard is it to make it clean? We actually didn't even stay in the room 5 minutes before deciding to go elsewhere it was that bad. Rather than dealing with the rude staff […] to ask for a refund we just left. We have never paid for a room and not used it. That pretty much sums it up. Read moreGenuine Hotels.com guest review
We only stayed one night - we live in the area and our AC went out. Room was large and had everything we needed. tvs were very old and you could tell room needed some updating. But overall, very good for the price. Would stay againGenuine Expedia guest review
For my stay I had chosen to stay in a regular king bed room which online said it came with a gaming console in the room as well as a kitchenette. It did not so I had to upgrade for $20 more. When I got into my new room with the kitchenette, there were no pots or pans so what's the point? There was also no gaming console. I had a long day so I went to […] bed. At exactly midnight I got a call to my room that my car alarm was going off, well if I'm sleeping obviously there should be no reason for that to happen. They didn't send anybody to check out the area so in the morning I went to check only to find out that someone had tried breaking into my car and hadn't even closed the door all the way when they left. I told the lady at the front desk and she didn't even seem to care. Needless to say I checked out that day and found another hotel. Read moreGenuine Hotels.com guest review
"This place needs a complete makeover"
My room stank of stale urine - not the bathroom, which was nice and clean, but the bedroom carpet. The furniture was old, worn-out, and really ugly. The staff was about as nice as they could be, given the circumstances. However, I sense they knew about the condition of this particular room. This is the type of place they give out in last-minute Expedia […] deals. I'd avoid this place in the future. Read moreGenuine Expedia guest review
"the rooms are old and very out dated"
This place needs to be remodeled.Genuine Hotels.com guest review
Had a great stay. Hotel staff was excellent.Genuine Hotels.com guest review
GreatGenuine Hotels.com guest review
"aces across the board"
Staff is very helpful, i recently got heat sick from temp. In mesa. The security guard drove to store and me aspirin. This is customer services at best. People and staff are very helpful, and genuinely concerned on your stay.Genuine Hotels.com guest review
Hotel needs updating. The keys did not easily open the door. When I asked for a new key I was told "it'll work, you just have to try it several times." To get in to my room I had to try it 10-15 times. They were not rude, but didn't really help me either.Genuine Hotels.com guest review
Th staff was extremely courteous and pleasant. But th bath towels were so small!Genuine Hotels.com guest review
"Great summer rates"
This is the second time we've stayed at the Arizona Golf Resort. The grounds are beautifully maintained. The staff was friendly. Our room was clean and comfortable. We paid just over $70 per night with their summer rate. The Resort was just 30 minutes away from Saguaro Lake.Genuine Expedia guest review
"Courteous staff, nice pools"
Spent 2 nights. Received a great rate through Expedia. Pools were wonderful, kids loved swimming in the deeper pool. Room was spacious. Orange trees with hanging oranges right outside our patio. Facilities are a little out-dated but was nice to see the character, particularly tile work.Genuine Expedia guest review
Rooms were a little outdated, but for the price the rooms were great. Clean, good service, large rooms, and the kids loved the pools.Genuine Hotels.com guest review
"Nice hotel for our pay"
Good Hotel! My husband and i wanted a weekend getaway. Friendly staff. Some things in the hotel are a little old but overall we enjoyed our stay.Genuine Expedia guest review
It was really nice and I was pretty surprise how good the room was for the price we paid! I will truly go back there! and did I tell you about the nice lady by the front desk? Nice room, nice service..very commendable.Genuine Hotels.com guest review
"business trip made nice"
On business, felt like vacationGenuine Hotels.com guest review
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