"Convenient and comfortable"
Just about what I expected and that was comforting after pulling in late at night.Genuine Expedia guest review
"Santa Rosa Visit"
Attended a wedding in Santa Rosa this past weekend and was looking for a reasonably priced hotel. Quality Inn was very reasonable, comfortable, clean, and has a pleasant staff. Thank you!Genuine Expedia guest review
decent hotel, good rooms, breakfast a but thinGenuine Hotels.com guest review
"Good Value a little out of the way"
This hotel was right where i needed one, but otherwise it is a little out of the way in an eclectic neighborhood. Facility is a little dated, but comfortable. The desk clerk wasnt anything special but the 2 young ladies cooking breakfast, awesome....and the hot breakfast was good too.Genuine Hotels.com guest review
The room was dirty. It smelled like urine and smoke. The floor was filthy. For what the charged, it was definetly not quality at all.Genuine Hotels.com guest review
"it was ok."
The room was clean, but it needed some maintenance. The tiolet was loose and noisy when I sat on it. Ceiling had some recent water damage. Bathtub faucet was choppy and loose, hard to turn to shower. was disappointed with the fact, there was no swimming pool or laundry.Genuine Expedia guest review
"Price makes it worth it"
This is not a fancy hotel. You will not say "Wow" as you walk in the door. However, if you're faced with paying twice as much at other hotels closer to Sonoma, then I would choose Quality Inn. There was nothing wrong with it, specifically, it just isn't particularly nice. It was perfectly clean, the beds were comfortable, the staff was friendly. The […] breakfast left something to be desired, namely protein, but it was plenty to get you started with your day. The neighborhood was very basic. Nothing to walk to, unless you're in the market for a tatoo. If you're used to fancy hotels, you may not be happy here. Otherwise, it was pretty good. Read moreGenuine Hotels.com guest review
I was upset at the manager. We reserved 3 rooms for Saturday night, and later called to reserve 3 more rooms for Friday night at the same rate. They only confirmed two rooms for Friday. When I called to correct them they did have the rooms, but had raised the rates because they were selling out. He wouldn't give us the same rate for the 1 room for 1 […] night His excuse was that the room had a refrigerator .......that we never used. Poor customer service. Read moreGenuine Expedia guest review
No clerk at the desk so I stood there a minute and a woman who was folding linen in an adjoining room called out that she would be there in a minute. She was and checked us in with no problems. A problem I find often in hotels of all type: the toilet seat is loose and slides freely back and forth. Under the bed spread there is a white comforter, which […] seems to be common these days. Then there is a sheet. Personally I find the comforter too warm but if I only use the sheet, it is too cold. Finally got some sleep by doubling the top sheet. Breakfast consisted of the usual waffle maker with batter, hard boiled eggs, toast, cereal, coffee, juice etc. One of the juices turned out to taste like Kool-Aid.There was no butter (artificial only), the only jam was grape and there was a bowl of pepper packets but no salt. These is no elevator. Except for these problems the hotel was clean and adequate. Read moreGenuine Expedia guest review
"Not a good value."
The condition of our room & the lobby/hall areas was not up to par. No elevator for those with disabilities, the bathroom in our room needed extra cleaning & attention, same painting on two different walls in our room, floor threshold had screws sticking up, & location was next to a homeless person hang-out area. This was the most expensive & least […] attractive of all the hotels we stayed at while going up the Cal/Oregon coast from San Francisco to Portland. The staff was good, but this hotel had the least value of all of the ones we stayed in. If you need a room for passing thru & you don't mind spending $200, this hotel is for you. Read moreGenuine Hotels.com guest review
"Wine country not so nice"
Way over priced for the location. Hotel is ok not that great payed for a queen size bed got a full size in a suite. I don't understand how that happens but it did....Genuine Hotels.com guest review
They were very nice and let us check in early but the room smelled horrible and someone must have been smoking in the room. There is no elevator so we had to carry everything upstairs. The air conditioner was so loud it was really hard to sleep. We will not be coming back to this hotel. EVERGenuine Hotels.com guest review
Beds not comfortable, furnishings dated with tears in the bedspreads. Breakfast below average so we went out to Denny'sGenuine Hotels.com guest review
A quiet comfortable hotel - average quality restaurants and starbucks within blocksGenuine Hotels.com guest review
"Large, comfortable room. Great location."
The hotel was clean and very comfortable. We appreciated the included, light breakfast, too. Location was perfect for us. We enjoyed Santa Rosa and were within easy access to Sonoma and the small communities in between. Location allowed for us to spend time in the Sonoma area by traveling along lovely country roads, enjoying some of the excellent w […] ineries. Read moreGenuine Expedia guest review
The front desk staff was very nice and accommodating, but the condition of the hotel is just plain worn out. It is not at all aesthically pleasing, in fact, the furniture is cheap and old. Even though the room appeared clean, when everything around you looks cheap and old, one can't help but get the creeps about what and who has preceded them on that […] furniture. The continental breakfast was decent but not impressive. Even with a discount rate for the night, we felt ripped off. Read moreGenuine Expedia guest review
It was not clean. The people at the front desk were very unprofessional. I would never and I do mean not recommend it to anyone.Genuine Expedia guest review
"On the outer edge of town"
Would have liked to be able to walk to restaurants or shopping. This location was fine if you don't mind driving into town. I felt like we were on the outer edge of town. The "shopping center" next to our parking lot had a billiards hall, a smoke shop, a restaurant that was not open in the afternoon. Drive another mile up the road and it continues to […] become more populated with restaurants and shops as you go. Read moreGenuine Hotels.com guest review
"Met my modest expectations."
It's a Quality Inn. No frills, but clean and quiet enough. They have a waffle maker for breakfast, that is pretty awesome. It's 3 miles south of downtown Santa Rosa, which means one has to drive home after an evening out on the town. I'd stay here again, as it's probably one of the better value places available. Most stuff is wayy overpriced in the […] $130 + range but this was less (It's not permitted to list specific rates) Read moreGenuine Hotels.com guest review
"Nice, friendly check in staff"
This was a nice to stay. We asked the desk clerk about places to eat. She gave us a book for local places, but said she at at the Mexican place next door. It was a different type of Mexican, but we loved it. Wish we could go back.Genuine Hotels.com guest review
"A good place to stop"
When you are on a long road trip to a final destination, sometimes you just need a clean comfortable place to take a shower, get some sleep, have a bite to eat and head back out on the road. That is exactly what we got. The room was small (no room for a small table and chairs to enjoy a meal in the room) and nothing interesting to look out at through […] the windows so I can't see spending a great deal of time in the room. Was located close to Costco and Trader Joe's which is convenient. Close enough to the highway that it is easy to get back on the road the next morning but far enough away that there was no road noise. Read moreGenuine Expedia guest review
"Don't Stay Here"
Poorly managed hotel. Guest service is second rate. BTW - there is no elevator so pack light!Genuine Hotels.com guest review
"Wine country vacation"
Toliet flooded our room for no reason. Had to transfer to another room where toilet needed to be snaked prior to use. Unfortunately, we were booked for 3 days.Genuine Hotels.com guest review
"Nice for the price"
Passing through and stayed one night here. Hotel was comfortable and clean. Beds were soft and rooms were spacious. I had a family of 4 and 2 small dogs in one room and we were comfortable. Breakfast was a plus because they had waffles and sausage compared to other hotel breakfast of cereal and toast. Overall, I would return and recommend to others […] ! Read moreGenuine Expedia guest review
"Clean and basic"
We went to visit friends and didn't want to drive home. Room was ample and very clean and was centrally located to local shopping - and my favorite craft store. Our Bed was a tad too hard, but it was just one night. The room was large and had a mini-fridge, bar sink, and lots of storage. Also a sitting area with a full couch. Would have preferred two […] chairs with reading lights. There was a nice breakfast available in the am, but we had breakfast out with friends. Coffee in room and in breakfast area, and it was very good. No elevator. but they gave us a ground floor. All in all, would stay again. Read moreGenuine Hotels.com guest review
"Decent hotel for short stays"
I finally got into town early enough to get a ground floor room. Prefer not to climb stairs due to arthritis. Was allowed to check in but unable to put my stuff in the room as it was not available until 3 pm. OK as visiting family so went to their place to wait. Place clean, downstairs rugs faded so could see why some prior reviews said dirty. Reasonaby […] quite. Bathroom, set up excellent (tub with shower so you could youse either or both). Plenty of light, large screen TV, free wifi, in room coffee, fridge, microwave and sink. Breakfast buffet limited in content and tome to use so went to resturant. Best placed for my family visit, and the price is OK. Read moreGenuine Hotels.com guest review
"Santa Rosa motel"
Certainly a good price for the time of year. Hotel personnel were very friendly and helpful. General conditions of the place needs to be freshen up. Carpets are tired and in need of a cleaning.Genuine Expedia guest review
The hotel is right off of 101, but that's about it--there isn't anything nearby to do or eat (if you want nice food) or drink. When we arrived, the TV and internet were out (I understand this would be a one-time event an dnot standard), but we stood at the desk for over 20 mnutes while the desk clerk answered phone call after phone call without even […] acknowledging we were standing there. The room was fine (we did notice cobwebs in the recessed lighting), a bit cramped with all of the furniture (wardrobe, desk, dresser). Personally I think this hotel is overpriced for what you get. It was a little disapointing. Read moreGenuine Hotels.com guest review
it was just ok....not very clean and a bit run down. Not good that there is no elevator for 2nd floor. As I was coming down the stairs, a disabled man with cane was trying to maneuver the stairs. He fell (but he's ok). breakfast a bit boring and I noticed that the gal who put the food out handled with bare hands (no gloves) yuk. I had breakfast el […] sewhere. Read moreGenuine Expedia guest review
"Not what I was expecting"
I have stayed at several Quality Inns, but I was surprised at what I found at this location. Cleanliness was my greatest concern. Bathroom was fine, but the room in general was a celebration of random stains on the carpet, walls and ceilings. The exterior of the building appeared freshly painted and presentable and may prelude to room overhauls? And […] they need an ATM. Nearest one was described as 1/4 mile away? Very limited services at hotel or surrounding area. Read moreGenuine Hotels.com guest review
"Wine country stay"
The hotel was OK. Santa Rosa was not the greatest destination, but we got into wine country easily enough from there and the price was right.Genuine Hotels.com guest review
We had a great stay at this hotel. We were there visiting relatives for 3 days. It was close to the freeway and everything we needed. The staff was excellent, the breakfast was great for this level of hotel. Our room was clean, yes the walls may be a bit thin but hey, nothing is perfect and the price was great. I was a bit scared about staying after […] reading a couple of the reviews, but we had no problems at all like others reported. You get what you pay for, it was a very pleasant stay at an affordable hotel, nothing was dirty, bathrooms were clean and fresh every day. Housekeeping was excellent. Do NOT be afraid to stay at this hotel. If people are unhappy with it let them go spend $300-400 per night at a 4star in this area. I am picky and was very happy for the low rate for such a clean place. Read moreGenuine Hotels.com guest review
"Hotel takes dogs...stay away!"
Arrived late at hotel, really wanted to get into a nice comfy bed and go to sleep. Dog was barking as we walked down hallway to our room and continued to bark for another 10 minutes. Started to bark again 15 minutes later and again 10 minutes later. Called front desk...they said they would try and reach the owner. Weren't able to and had to ask to be […] moved...not offered. Would NOT recommend this hotel unless there was nothing within 100 miles of my destination. Read moreGenuine Expedia guest review
"When the dog barks for 4 hours..."
Needless to say sleep did not happen til 2am and the front desk did little to nothing when dogs were barking in a room across the hall from 9pm - 1:15pm. Six different rooms called to complain and we got nothing. The people sneaked back into their room via the back entrance just after 1am and took the dog[s] out and back they came to finally QUIET. […] We checked out at 6am for our long drive home after 4 hours of sleep and the night manager could do nothing to discount our room charge because we had booked thru Hotels.com via thru the hotel directly. BUYER BEWARE Read moreGenuine Hotels.com guest review
NO ELEVATORS in this hotel. Free Parking, Free WIFI. FREE Breakfast, which was pretty good (Make your own waffles, toast, boiled eggs, sausage, orange juice, coffee/tea, cereal, oatmeal, fresh fruit) Rooms are OK. Pretty clean.Genuine Hotels.com guest review
Hotel needs a face lift but otherwise what you expect from a quality inn.Genuine Hotels.com guest review
Room was dirty. Refrigerator broken. No soap. No smoking room smelled like smoke.Genuine Expedia guest review
"Easy to find"
The rooms were very poorly maintained. Beds and bath were clean, but the rest of the room was dilapidated and dirty.Genuine Hotels.com guest review
"Good value at Quality Inn"
This was a nice basic hotel. The front desk checked us in very quickly and we had a nice, clean room on the second floor. There is no elevator in the hotel, so we had to carry our bags up the stairs. The complementary breakfast was good with boiled eggs, sausages, and waffles. Plenty of coffee, juice, and muffins. This is always nice not to have to […] rush out and pay for breakfast. It would be a good value for a family with kids. I didn't see a pool, so I'm not sure if they had one. There was a workout room on the first floor that you have to ask the front desk for a key to get in (didn't check it out). Easy on and off the freeway and only a few minutes to downtown 4th street. Overall, good value. Read moreGenuine Hotels.com guest review
We had a wonderful stay on Saturday night!! Very friendly and would definitely stay there again. Also my two well behaved dogs, were very welcome there!!Genuine Hotels.com guest review
This hotel was run down and dirty. Light fixtures were broken or missing all together. The carpet was stained and torn, not only in my room but in the common areas as well. It advertised a free breakfast, but did not even put out coffee. I won't be staying here again.Genuine Hotels.com guest review
"up all night"
Maybe a stay at this hotel on another night would be restful. It wasn't during our stay. The guests next door and below us were noisy after midnight and before 6 am. The paper thin walls made it seem like they were in our room.Genuine Hotels.com guest review
"Would return if I had too"
The price of the hotel was high for no elevator. Half the lights in the hall were out. Had to have light replaced in room. Hotel staff said "if I can't get maintenance on this I'll be p---ed. I thought. " I just spent over $100 for this." The tub was dirty and door looked like it had construction dust over it. I don't think Quality should preclude […] Inn. Read moreGenuine Expedia guest review
"Close to Family I Visited"
Good size room, mattress nice and firm, breakfast inadequate so ate out. Need to find out how to get ground floor room reserved. This is the second time I had to get one on second floor. That's bad as no elevator and at 70 I have trouble with stairs. Room clean, in room coffee and microwave. Reasonably quiet. Good location as close to family, not far […] from one of my favorite restaurants . Will stay there again. Read moreGenuine Hotels.com guest review
"Convenient and affordable"
This hotel includes few extras but the price is right and the location is very convenient.Genuine Hotels.com guest review
"Great place to stay in Santa Rosa!"
Good, clean accommodations and convenient location. Bed was very comfortable as were the pillows. Good breakfast too. WiFi signal is strong. Yolanda, the frontdesk person was so kind and helpful.Genuine Expedia guest review
"Great race in Napa"
It was a cost effect place to stay for a marathon in the Calistoga..it's a beautiful drive to the Napa Valley.Genuine Hotels.com guest review
"Good stop driving north."
Got in a 11 pm and the staff was on duty ready to check me in. They forgot to mention about the Continental Breakfast..Genuine Expedia guest review
awesome and cheapGenuine Hotels.com guest review
"Large room, quiet.. Okay for one night."
Staff was courteous. No elevator (not a problem for us but might be for others). Carpeting in stairwell and hallway was stained and worn. Lobby computer was broken.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )