Bottom floor was noisy.. Every step above as heard.Genuine Hotels.com guest review
"Mom and daughter drive"
The outside of the hotel was clean and maintained. Check in clerk was very nice but it was very warm in the lobby, even warmer on second floor. Hotel is very worn and needs new carpets in halls and staiway,but room was clean and bathroom was nice. All other staff were not friendly and gave us the feeling we were annoying them. Checkout clerk was grumpy […] and other staff were eating on furniture in lobby. Grouchy people. Will not stay here again. Read moreGenuine Hotels.com guest review
"Hotel not as it appears in photos."
The hotel in general seemed a bit run down. The photos made it look bright and new, and it wasn't quite that way in reality. The rooms had motion sensor lights that were more annoying than functional. The bathroom had a fan that couldn't move dust if it were 1 inch away. Walls were quite thin and you could hear everything. Overall, it wasn't terrible, […] but nothing fantastic for the price they're charging. Read moreGenuine Expedia guest review
"Good hotel, for the price"
Hotel is standard for a three star facility. The waffles were tasty, however only protein available was cold boiled eggs, or microwave sausage. But for quick grab and go breakfast it was ok. Room was clean, beds surprising comfortable.Genuine Expedia guest review
"Hotel is not good"
Rude staff.Genuine Hotels.com guest review
The guy at front desk Daniel was alittle rude. Very noisy hotel. Upstairs guests very loud till early morning hours. Breakfast needs fresher food. Bread and muffins were stale. Price alittle high for what they offered. Probably wont stay againGenuine Hotels.com guest review
"good for value"
The room was clean and location great . The gentleman who checked me in very nice and accommodating. The breakfast was good. Overall good value, especially if your attending event or enjoying area as not a resort like setting.Genuine Hotels.com guest review
"An average hotel, close to wine country"
I think you get your money's worth at this motel. The bed was comfortable but the towels awful and the carpets dirty. But the breakfast was ok and the wifi worked.Genuine Expedia guest review
The walls were very thin. I could actually hear the person in the next room snoring! The location was convenient and there were decent restaurants nearby.Genuine Expedia guest review
Kind of shady, breakfast bearable. The room was in ok condition but the walls are paper thin, we could hear our neighbors into the long hours of the night, not fun.Genuine Hotels.com guest review
"Would not stay here again."
No elevators, room was dated and tired looking, ventilation system not the best. People smoking pot somewhere on the premise and smell traveled to our room. Floor could have used a good cleaning. Discarded condom on floor by bed....yuck! Would not stay here again.Genuine Expedia guest review
It was okay. For the amount we paid, I don't think the quality was justified. Bed covers were old and washed many many times. Towels didn't feel fresh (again as if they were washed many many many times). The heater/ac didn't work. When we walked in, it had the smell of strong cleanser used on the room. It wasn't bad, but for the money we paid, I wouldn't […] come back. Read moreGenuine Hotels.com guest review
My daughter and I were pleased with hotel. Daniel was at the front desk. He was helpful and friendly.Genuine Hotels.com guest review
good for the price we payedGenuine Hotels.com guest review
"All the basics, not much more."
Just an average hotel, not the worst, far from the best. Complimentary Breakfast pretty paltry with not many choices. WIFI in rooms but a little slow. It could use a little updating and sprucing up.Genuine Expedia guest review
"Great hotel for families"
Very nice hotel with soft beds. The breakfast was really great.Genuine Expedia guest review
"OK if all you want is a place to sleep"
Not as nice as other Quality Inns I have stayed at. Pretty crummy breakfast. Not very nice neighborhood. Small room. Room was very cold when I arrived and took a while to figure out how to use the heater.Genuine Hotels.com guest review
"Another older hotel converted to a Quality Inn"
I have stayed at this hotel before. I was coming in late and just wanted to sleep. It is an older hotel. The room assigned to me had the window wide open and the heater didn't work. It smelled of cigarettes (I wonder if that why the window was open!) The clerk gave me a room downstairs. It served the purpose, but if you are with your "Betty" or the […] family, pay the extra money and get a nicer place. Read moreGenuine Hotels.com guest review
room was clean and spacious. As usual for this chain, towels were too small. Shower didn't work well but we didn't ask for it to be fixed while we were there since we were only staying one night. Coffee, tea availabe 24 hours.Genuine Hotels.com guest review
The "Fitness Center" wasn't much....but they were the ONLY Hotel in the area that claimed to have one.Genuine Hotels.com guest review
The hotel needs some updates. First room I was assigned had a non-working heating/air system. The knobs on the unit were all broken off, and the wall mounted gauge (that wasn't working) literally fell to the floor when I pushed the on icon. The "breakfast" was AWFUL!!!! I don't think I've ever seen such unappetizing looking sausage, only cold hard boiled […] eggs were offered. Waffle maker was of course decent. How can you screw that up??? I'll definitely reconsider staying at this "Quality Inn". It's a far cry from other Quality Inns I've stayed in. Read moreGenuine Hotels.com guest review
"Visiting Sonoma state"
This hotel was just fine. The person who checked us in was not that polite, but the rooms were clean and the location was great.Genuine Hotels.com guest review
"4 day stay"
I enjoyed staying here :-)Genuine Hotels.com guest review
Nice for the priceGenuine Hotels.com guest review
"Not professionally run"
Welll...we stayed here for the price and for the very low-budget fee for bringing your dog. On those two fronts, it was great. Our biggest complaints are: The staff take off for smoking breaks constantly, day or evening, leaving the front desk empty and you to fend for yourself. When we saw this happening at 10:30 pm, I had to complain. No locked lobby, […] a parking lot facing massage parlors and barbwire fenced industrial properties, etc, and there we all sat, vulnerable with the staff asleep in a blackened back room. She said she was doing paperwork, but all lights were out and she emerged very sleepy and surprised. I actually had to enter behind the desk to the room and call for her to wake her up and express my concern. I will say, however that the staff was nice. Really nice. I'd put these complaints on the management not to require staff to not abandon that front desk so constantly. Also annoying was daytime soaps blasting on the lobby TV as our kids entered. The breakfast is probably okay to most people. Apples, waffles, cereal, and sausages and cold hard-boiled eggs. Lastly, just a small annoyance...the lights in our bathroom kept turning off while we were still in it! They're supposed to be some sort of energy savers, but it was awful..our kids kept getting caught in total darkness and there was no obvious sensor for us to tweak or switches to adjust. Location not at all what we'd expected--empty strip mall stores...very outskirts, but a quick drive into Santa Rosa. Read moreGenuine Expedia guest review
The room and bath was clean, the inn needs some updating, can hear cars on the road, too close to busy section. The staff was nice, not dressed professional enough for me, but I can see why with the area. Big thumb down for not having an elevator. I would not stay again.Genuine Hotels.com guest review
People working there did not seem very happy to be there at all. All furnishings looked dated and well worn. We went to get food but were wary of where we were - billards room, a weed paraphernalia store, a tattoo parlor - that was the kind of neighborhood we were in.Genuine Hotels.com guest review
"Good value for location."
Upon arriving (on a Monday) at 1:30 pm we were one of three cars in the parking lot. We went to the front desk and asked if we could check in. They were steadfast on their 3:00 pm check-in policy; however, they offered a room that was ready for a nominal fee. At first I felt I was being "worked" but after seeing the room, it was worth the extra fee. […] Although I did not notice at first, my wife immediately noticed it was a regular room split into a living room and bedroom. The center of the room offered a useful bar and cabinet combo. The living room had a couch with a pull-out bed and coffee table. The living room gave the effect of having a two room suite......on small scale. As I said, the entire set up worked. The staff was fine but always on edge. They were pleasant but focused on the "inter-workings" of the hotel. This was evident by the laundry room door being open. Twice, when needing assistance, I had to chase someone down in the laundry room. Since the laundry room is just off the hotel lobby, I would suggest closing the door. The work out center is extremely basic. No television, no cups for water, no towels, very basic equipment. Location is a definite plus. Many good restaurants and shopping centers within a mile. Also close to famous wineries and wine tasting. Also, just off the freeway without freeway noise. Breakfast: extremely basic, even on this hotels scale. Read moreGenuine Expedia guest review
"A GOOD STAY"
hotel was great for the price. rooms were clean and beds very comfortable. just make sure you get to the breakfast bar early they seem to run out of things fast and the coffee was horrible. all and all a good stay. staff was very helpful.Genuine Expedia guest review
Staff was friendly, no elevator, it was quiet an comfortable.Genuine Hotels.com guest review
There were too many maintenance problems. Lights, heating.Genuine Hotels.com guest review
"clean, good price"
Suite which cost a little more had a refrig and microwave. Convenient but would recommend at least a couple of microwave dishes in it . Breakfast was good, nice they had sausages, and eggs.Genuine Expedia guest review
"it was a fine stay"
i think it worths the price for this hotel in that areaGenuine Hotels.com guest review
"Good family hotel"
Room was clean, and comfortable. Breakfast was good. Wafflemaker, bagels, cereal, boiled eggs, pastries, juice, and milk. All in all a good option.Genuine Expedia guest review
The place was understaffed. Poor attitude by breakfast attendant. The room was in poor condition. The shower was gross.Genuine Hotels.com guest review
"walls too thin could hear people talking next door"
AFTER A VERY LONG FLIGHT ARRIVED AT HOTEL WAS NOT ALLOW TO CHCEK IN TILL 3 PMGenuine Hotels.com guest review
The service at the front desk was friendly and the room was clean and comfortable. No complaints.Genuine Hotels.com guest review
The room was quite spartan for the price...........................................................................................................................................................................................................Genuine Expedia guest review
"Close to surgery center"
No smiling faces here! Workers who smoke do so right out the front door and they leave their butts all over the entrance grounds.Genuine Hotels.com guest review
"Clean comfortable hotel"
Very polite and helpful front desk. Room and bathroom extremely clean and comfortable. The breakfast room was clean and the food tasty. Did not like the dogs barking while we were sleeping.Genuine Expedia guest review
"Good Value, Great Room"
Needed a place on a rainy Halloween night while traveling through the area. Arrived to a friendly greeting and easy, fast check-in. The room was lovely, clean and comfortable. I was traveling solo and felt very safe. An elevator would have been nice, but realize they are not required to have one with only 2 floors. The stairs were convenient to my room. […] Will stay here again when I'm back in town. Read moreGenuine Hotels.com guest review
What can you say? Floor creaked, lights were out in room, bathroom fan didn't work, and in the breakfast room, staff was friendly but indifferent. The vibe was dreary and the walls were paper thin (I could hear my neighbor's iphone ring!). No elevator either, and we had a baby and a lot of luggage to haul up the stairs. Fan/Heater/AC controls were baffling […] and not not explained. Positives: bathroom was clean and modern, TV came with more channels than you'd expect. Bed was comfortable. Location okay - there's a starbucks a couple blocks north, and lots of big boxes and strips nearby. A couple minutes south of downtown. There's a diner right outside if you want to skip the very basic breakfast (or if it leaves you still hungry). Two stars at best. And not cheap in the slightest! Read moreGenuine Expedia guest review
"Met our needs"
The location of the hotel allowed us to visit the Russian river and the city of Sonoma. They offered breakfast- nothing real fancy but enough for us. Our room was clean but the walls are thin. It wasn't a problem for us but we were extra sensitive about the thin walls because we were traveling with a baby. It met our needs.Genuine Hotels.com guest review
"Ok to stay"
Clean & comfortable. Breakfast - waffles, toast, English muffins, so-so danishes, cereal kind of stale, OJ -ok and coffee. Room light- contractor put them in wrong and they turn on, off the on again. Business center-one computer but you can't print-so no directions or boarding passes can be printed. I could have stayed at the Double Tree or Hanpton […] Inn for the same price (if they had space) for same price and better accommodations. Read moreGenuine Expedia guest review
Our stay was very pleasant and the staff helpful and courteous.Genuine Hotels.com guest review
"Try to stay somewhere else."
Hotel was poorly lit. There was no elevator. I had to carry luggage up the stairs. Complimentary breakfast was good with a good selection.Genuine Expedia guest review
"Just Ok for the money"
For the price it was not that great of a dealGenuine Hotels.com guest review
Good hotel. The restaurant within walking distance is only open from 7a-3p otherwise you have to drive.Genuine Hotels.com guest review
The room was fine but the walls were very thin. People in room above and next door could be heard very early in the morning.Genuine Hotels.com guest review
Hotel was a bit more run down than I expected. Needs a renovation very soon. Also, it was hot and the hotel did not have the air conditioning on, but rather had windows open. It was not comfortable, staff needed to be more aware of the climate within the hotel. I would not stay there again until they do a renovation and update the place.Genuine Hotels.com guest review
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