"see it to believe it"
very easy to book. location is a plus. close to all stores and restaurants. very clean room with well lite parking. the only problem i had was checking in and checking out. i stood at the counter both times for 5 to 10 minutes waiting for someone to acknowledge me. i had to look for someone both times. a nice short spanish speaking cleaning lady even […] tried to help me check out. checking in was a different story, it was like pulling her tooth! Read moreGenuine Hotels.com guest review
Dirty bathroom: dust and hairs Dirty carpet. Broken outside glass in one double glass window, no air coming through but give a sense of insecurity since it was broken as it had been hit by a rock.Genuine Hotels.com guest review
"Extended Stay America Del Mar"
Not too bad for the money. Not nice but not a dirty place either. I would stay here again.Genuine Expedia guest review
hotel was good. people polite. clean.Genuine Hotels.com guest review
"nice hotel, and good rates"
was a nice stay i mean good hotel clean and comfy. i will be staying here again for sureGenuine Expedia guest review
it's a great placeGenuine Hotels.com guest review
I was charged twice on my card. Once by hotels.com and again by Extended Stay America.Genuine Hotels.com guest review
"Good price service needs some improvement"
Price was great and in a good location, room needs some minor upgrades but was okGenuine Hotels.com guest review
Will come back,Genuine Hotels.com guest review
"Could be better"
Carpet is horrible. Room smelled awful. But they accept pets.Genuine Expedia guest review
Response by Extended Stay America Laredo - Del Mar I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that our carpets were not taken care of and that your room had a bad odor. We always strive to provide our guests with a very clean room and free of any odors. In response to your feedback, I am having my staff double check all carpets to make sure they are clean and free of any stains and that our rooms are smelling clean. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
"Very good stay"
This hotel was very nice and the staff was excellent.Genuine Hotels.com guest review
"Hotel Personnel Need Service Improvement"
Hotel is next to a bar that played loud music until 2AM. The front desk was often unattended. Workers were in the lounge, they could see me in front of the reception desk and still did nothing. The night attendant had her boyfriend visiting her during the evening. The coffee maker did niot work in room 115.Genuine Hotels.com guest review
Room was clean, staff was friendly. Location was close to my event.Genuine Hotels.com guest review
GoodGenuine Hotels.com guest review
I recently submitted a not so favorable rating from a stay I had last month. I decided to give the hotel a second chance, and I'm glad I did. The two night stay was great. The staff was friendly and very accommodating. I really am impressed with how quiet the rooms are - you really don't hear road or AC noise. The bedding is very comfortable. I would […] definitely return. Read moreGenuine Hotels.com guest review
"it was o.k. at best."
the phone system did not work which is not a good thing,Genuine Hotels.com guest review
The hotel itself was very nice, however I had trouble sleeping at night due to the noise from the surrounding rooms. The television sound from the next room was extremely high & I could hear it over the air conditioner's sound. I contacted the front desk about it & it took up to 20 minutes until the sound was turned down. It took approximately two hours […] after that until I was able to fall asleep. Once I was asleep, approximately an hour later, the person staying in the room above me kept walking back and forth, slamming doors and being extremely noisy. This was a constant throughout my stay. Read moreGenuine Hotels.com guest review
Everything was good , except for the mainteinance of the hotel .Genuine Expedia guest review
Good place, fair price.Genuine Hotels.com guest review
Paid for a king bed. Was not told it was a double bed room until we got up to the room. The Capet in the hall leading to the room and in our room looked like it had never been vacuumed. The shower had so much mold it was hard not to stare at it while showering. I wiped the whole room down with my Clorox wipes. And on the second night the A/C starts […] making this loud noise that kept my husband and I awake most of the night. The beds are probably as old as the hotel. The cost per night may have been a little cheaper, but I'll never waste money like this again. Read moreGenuine Expedia guest review
"Loud music...could'nt sleep"
Everything good except the bang bang bang music until late Friday night and Saturday night. I woke up very tired both days. We tried everything to stop the noise but nothing worked....Genuine Hotels.com guest review
"Changed a bit since our last stay"
Hotel smelled a bit different from our last stay there. The faucet in the tub would not shut off and bed was a bit stiff. May return late, but hoping the hotel will be as clean as it was our first couple of visits.Genuine Hotels.com guest review
CLEAN ROOMS GOOD LOCATION AND PLEASNAT STAFF. WOULD STAY THERE AGAIN. CANT BEAT PRICE.Genuine Expedia guest review
only stayed one night but it was comfortable and clean. nice bed with plenty of clean pillows. clean kitchenette with pans and supplies. overall a nice place for less than other hotels in the area that looked run down and under seventy bucks.Genuine Expedia guest review
Clean the carpet in the hallsGenuine Hotels.com guest review
"great for long stay"
The hotel is off the main frontage road but close to everything. No pool but it is has an adequate kitchenette so fo long stays its is very reasonable at $55 a night. There are others but they are much more.Genuine Expedia guest review
"For the price..."
For the price I wasn't expecting much except for a clean room, it was.Genuine Expedia guest review
"one satisfied customer"
Besides a small delay in attaining our room because they forgot to clean it, (and for which my girlfriend was not too happy with)... I was satisfied with our stay. Very inexpensive and convenient to have a kitchen with appliances. Will definitely stay there again, if I'm on a budget.Genuine Hotels.com guest review
"Great place, great rate!"
Very nice property and convenient to everything needed...Genuine Hotels.com guest review
It was overall good. The night staff wasn't as friendly the day staff.Genuine Expedia guest review
For the money perfect. If your looking for a clean hotel at a great price this is it. I think it should be rated higher. I will continue to stay here.Genuine Hotels.com guest review
"Decent room on short notice"
They take pets which was a plus on short notice. The breakfast was laughable but the coffee actually was pretty good. People drinking and one man screaming in the parking lot at night was a bit disconcerting but you couldn't hear them from the room. Overall our stay was good. The room was roomy and clean with a kitchen and sitting area.Genuine Hotels.com guest review
"location! location! location!"
Definitely served its purpose and our stay very well. This hotel is located in a very centralized area, lots of shopping and restaurants. The mall is so near it worked well for the kids, PLUS it definitely was a winner with our pets...PRICE!!! worked well for our budget, we stayed out the majority of trip. Very nice staff and most helpful especially […] when we arrived & returned tired at the end of a day. Read moreGenuine Hotels.com guest review
"it was very good"
yes I will stay againGenuine Hotels.com guest review
"low rates for great stay"
what can I say, low rates for great stay. cant beat that. The only 3 problems I had was that there is a night club next door,the carpets need a cleaning and the room I got was a non smoking that smelled like smoke.Genuine Hotels.com guest review
clean rooms , wish they had a hot breakfast ,,,they don't clean ur rooms unless u stay more than a week...overall ok I guess!!Genuine Hotels.com guest review
"best deal in town"
Very nice place clean comfortable. Will never stay anywhere else. Cant beat it for the priceGenuine Hotels.com guest review
"Filthy bathroom, kitchen and carpeting"
I would rather sleep in my car.Genuine Hotels.com guest review
Response by Extended Stay America Laredo - Del Mar Thank you for your recent review of your stay. I sincerely apologize that your room was unclean upon check-in. To ensure this doesn't happen again, I am working with our housekeeping staff to improve our cleaning procedures and inspection policies moving forward. Thank you very much for bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
"Good location comfy."
Great location, very close to the Mall. Comfy beds and pillows. The hotel has fridge and small kitchen very usefull. Not a great continental breakfast, they only serve coffee and apples.Genuine Expedia guest review
Will Stay there again. However Cleaning staff needs to clean stairwells.Genuine Hotels.com guest review
My stay was comfortable and hotel staff were very courteous and polite.Genuine Hotels.com guest review
"Cozy Hotel, close to the Mall del Norte"
Nice place to stay. Room was clean and had everything they say in the net. Unbeatable price. Definitely the place to stay next time I go.Genuine Expedia guest review
"nice for pricean"
an okay experince if in laredo might stay again there is nothing else to add only stayed one nightGenuine Expedia guest review
It was great.Genuine Hotels.com guest review
I was very pleasantly surprised with my stay at this value-priced hotel. The staff was wonderful! I cannot praise them enough. Despite being a budget hotel, the shower stayed a consistent temperature, water pressure was great, and the bed and pillows were comfortable, as was the reading chair. Additionally, the wifi internet was fast and reliable. Not […] having a car, I was delighted there was so much within a two or three-block walk. I will definitely stay here again on future trips to Laredo. Read moreGenuine Hotels.com guest review
Would most definitely stay here again!Genuine Hotels.com guest review
"I enjoyed my stay the the Extended Stay Hotel."
I was very pleased with all aspects of my stay.Genuine Hotels.com guest review
it was great!!!!Genuine Hotels.com guest review
"Try it you'll like it!"
I was skeptical when I saw the 2.0 rating, since I've stayed in same chain motels and they have been great. I was very glad to not be disappointed. The place was clean, the kitchenette was very clean and in order. The Staff was curteous and very helpful. There are several fast food places close by. The price was RIGHT! The only thing is that there is […] only limited house cleaning service, but hey, who changes sheets and towels every day at home. Try it you'll like it! Read moreGenuine Hotels.com guest review
no good breakfast, its not a breakfast only snackGenuine Hotels.com guest review
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