"Great stay-cation location."
Welcoming staff. Clean room. Nice decor in the room.Genuine Expedia guest review
"Great staff, average facilities"
Staff will do what is necessary to make your stay enjoyableGenuine Expedia guest review
Response by Fairfield Inn & Suites Minneapolis-St. Paul Airport Dear Guest, Thank you for your review of our hotel. I'm happy to hear that my friendly staff helped to make your stay memorable. Please come back and see us again on your next trip to Mendota Heights. Sincerely, Hope K. Assistant General Manager
"Great choice for early flight from MSP"
The staff was very courteous and helpful, including the early shuttle to MSP. Also the breakfast was very good and the room was good.Genuine Hotels.com guest review
"Great hotel experience"
People were friendly and helpful. Shuttle to airport was on time. Pool and spa looked wonderful, but we forgot our swim suits. Breakfast was partially available for 3:30 am people leaving for airport, but what was there was plenty of food for that time of the morning.Genuine Hotels.com guest review
"A good overnight stay very near the airport"
convenient hotel located very close to MSP. Perfect for a lay-over. Shuttle service was great and well organized. Everyone was very nice.Genuine Expedia guest review
very pleased with staff and hotel!!!Genuine Hotels.com guest review
"Nice hotel for price."
This is a nice place. Would be even nicer with a microwave and refrigerator. Quiet and convenient to anywhere in South Metro area and St Paul/MSP proper.Genuine Expedia guest review
"AWESOME CUSTOMER SERVICE"
The hotel staff was the BEST!!!!! I cannot say enough about how helpful and friendly the staff was. The hotel itself was very nice but the staff made our stay truly enjoyable The free breakfast was great and stocked well even with a full hotel. I will stay here whenever I go to the twin cities.Genuine Hotels.com guest review
"Nice hotel, great price, easy to locate."
My husband and I stayed for 1 night, in order to attend the Winter Sport Show at the Xcel, early the next day. Our stay was pleasant, relatively quiet, even with our room next to the elevator. The continental breakfast was better than most, that morning the staff served eggs, ham, and biscuits with gravy, I enjoy a warm/hot breakfast compared to the […] traditional ceral and breads. We would stay here again. Read moreGenuine Hotels.com guest review
Response by Fairfield Inn & Suites Minneapolis-St. Paul Airport Dear KBL, Thank you for your review of the Fairfield Inn & Suites Mendota Heights. I'm very happy to hear that you enjoyed your stay, especially our hot complimentary breakfast. I hope the next time you are in the area, you will once again stay with us! Sincerely, Hope K. Assistant General Manager
We were there on a holiday weekend, so there was a good crowd there. Staff worked hard to keep everybody happy. Breakfast was good and shuttle to mall was a nice bonus. Location is good to get to surrounding areas like Apple Valley and Eagan.Genuine Expedia guest review
"Nice Hotel close to Mall"
Room was nice. Quiet, even though next to elevator. Very good breakfast included! No problems.Genuine Hotels.com guest review
This place was very nice - comfortable bed, clean room, GREAT staff, and wonderful breakfast! I was pleasantly surprised. Free shuttle to mall of america was a huge plus :)Genuine Hotels.com guest review
I really enjoyed the location, the staff and the accomodations. Breakfast was anything anyone could ask for and at the approptiate temperature. I would definetly stay here again!Genuine Hotels.com guest review
I would definitely recommend this hotel to anyone going to that area. The staff was one of the friendliest staff I have ever encountered. About 20 minutes after checking into our room the front desk called to check to make sure everything was to our liking and if there was anything they could get us. Any time you ran into staff in the hallways they […] were very pleasant. The breakfast was awesome. Water pressure was great. The shuttle took us right over to the Mall of America. The driver told us exactly where he would pick us up at when we were ready to come back to hotel. I thoroughly enjoyed my stay at this hotel and will plan to stay there next time we are in the area. Read moreGenuine Expedia guest review
We chose to stay here because the hotels that were closer to our destination (Orpheum Theater and Mall of America) charge a premium for their location as well as additional costs of parking and I have to find my own breakfast. The facilities are always nice at the Fairfield's and with access right off the interstate I wasn't 5-10 miles away from anywhere […] I wanted to go and with the savings I was able to spend a little extra on fun things and still stayed in a king size bed. Read moreGenuine Expedia guest review
Everyone that works there was super helpful and informative. The shuttle took all the stress off and everything was perfect.Genuine Hotels.com guest review
"Close to the airport. Not very customer friendly."
We had no sheets for the roll out bed,asking them for sheet were like pulling teeth. The room cleaners were very rude,they didn't think we could understand them and they were cutting us down. When we left we thought we had everything and we forgot something so we got home and realized we could have lifted it there so we call and they said yes they had […] it but they made me pay them to send it to us,they never called us to let us no it was still there. All and all I will find somewhere else to stay next time. They also shampooed our carpets so we came back to wet carpet. Read moreGenuine Expedia guest review
Response by Fairfield Inn & Suites Minneapolis-St. Paul Airport Dear Koreena, Thank you for your review. I'm so sorry to hear that you had a negative experience at my hotel. Please accept my apologies if any of my staff was less than pleasant to you. Customer service is very important to us, and anything less than perfection is unacceptable. I will address your concerns with my entire staff. Please allow us another opportunity to show you the level of service of which we are capable, the next time you are in the area. Sincerely, Hope K. Assistant General Manager
"Great hot tub, excellent for the biz traveler!"
Excellent all around. Only reason they got some fours is that the maid forgot to stock bath items like shampoo, conditioner, soap etc -- but hotel staff responded promptly. Hot tub is very nice here, Wi-Fi of course, nice clean pool area and marketplace, free continental breakfast. Only one up by the holiday inns is that this hotel didn't give you […] a free water on check in...which is always nice and appreciated after the long business road trip. Read moreGenuine Expedia guest review
"Convenient, clean, and cheap."
Situated 2 minutes from the interstate it was easy to get any where in town without having to deal with horrendous traffic around the hotel. The rooms, hotel, grounds, and neighborhood were clean super quite and safe. The staff was very helpful and made an effort to make sure I had a great stay. The next time I am in the twin cities I will book here […] again. Read moreGenuine Hotels.com guest review
Nice location close to freeway but you don't hear the traffic. One of the best free breakfast buffets I have had.Genuine Hotels.com guest review
"Motel gives incorrect information"
I booked two rooms with king beds through Expedia. The room occupied by my guests was only a queen and I did not know this until the morning after our stay. I told the front desk this and the first person told me it was also a king bed, while the second person said that it was a queen but the computer showed it to be a king. I expected some sort of […] discount for the mistake but they told me that since it was booked through Expedia and paid in advance that they could do nothing about it. The motel did give me a voucher for a free room at that motel for my future use. The only problem is that I probably won't be in that area needing a motel in the future- so the voucher is useless. The motel needs to get their act together and the computer should reflect what rooms they have to rent. They make Expedia look bad and they take advantage of the customer. Read moreGenuine Expedia guest review
The staff was exceptional. Also the breakfast.Genuine Hotels.com guest review
"Perfectly pleasant stay"
We were just passing through the Twin Cities on a cross-country road trip but meeting Minneapolis friends for dinner. We chose to stay on the outskirts of the city to facility our own in-and-out and to avoid the now very expensive downtown hotels. This place was perfect for us. The price was right, the hotel was set just far enough off the highway to […] be quiet, yet convenient, the breakfast was as good as these breakfasts get and the staff was pleasant and served us well. Read moreGenuine Hotels.com guest review
"Great Hotel Stay"
The Shuttle made a big difference in allowing us to really enjoy our stay. Thanks to Jamie for being so prompt!Genuine Hotels.com guest review
"Going to a wedding."
A wonderful young lady at the reception desk offered to print a map to the nearby marina where the wedding was located. This was a great help to us and we arrived in plenty of time to board the cruise boat. The wedding was beautiful and we had a wonderful time. We drove back to our hotel without any difficulty and slept well in our clean quiet room. […] In the morning I was very impressed by the newspaper outside our door and the complimentary breakfast with many tasty choices. Read moreGenuine Expedia guest review
"Close and convenient to get to airport"
Hotel room very nice and very clean. Staff extremely friendly and helpful. Took free shuttle to and from airport. Left on time and was at airport to pick us up within minutes. Shuttle bus drivers were both very nice.Genuine Hotels.com guest review
Great location and great staff. Unfortunately we had a room right next to the elevator and ice machine so it was constantly loud outside of our room.Genuine Hotels.com guest review
"Nice quiet stay"
Everything was great and I had no problems at all. I would definitely stay here again.Genuine Hotels.com guest review
"Everything good and pool temp not too cold"
Everything worked out great. The room was good, the service nice and friendly, the shuttle driver a big help with our multiple bags (returning from a long trip overseas). And I really appreciated that the pool temperature was warm (I hate pool temps that are frigid when you are just there to splash around with the kids).Genuine Hotels.com guest review
"Cozy rooms, Friendly staff"
Nicely maintained, newer hotel. The continental breakfast had a good selection of items to choose from. The staff kept the selections well stocked throughout the entire time the breakfast bar was open. The in-house 'market' was very convenient when I needed items and the prices were reasonable. The pool was clean and easy to find with easy access to […] elevators. Read moreGenuine Hotels.com guest review
"Bad if your back is bad."
Bed was horribly soft and my back suffered. Three days of pain. Room also quite small. Clean, but terrible bed.Genuine Hotels.com guest review
"Will stay here again for sure."
This will now be our hotel of choice when we go to the twin cities.Genuine Hotels.com guest review
"Good but for one item"
Great staff. They were very helpful. However, I was surprised to find a half-filled bottle of something on the shelf of the closet when I checked it. It must have been missed by the maid. Things happen. But overall, I was very happy.Genuine Hotels.com guest review
Ok, I have to start out by saying I believe that Fairfield Inn is a bit overpriced for its market nitch. Its more along the lines of a dressed up Days Inn with a more comfortable bed. I would stay in a Holiday Inn Express any day over a Fairfield, even though they are the same price. All that being said, its one of the closest reasonable priced hotels […] near the airport though! Read moreGenuine Hotels.com guest review
"Welcoming staff, nice rooms"
Rooms were great! Breakfast was crowded and food, beverages needed to be restocked more efficiently. (There were several baseball and softball teams staying there the same weekend.) Would return again next year, this was our 6th consecutive year staying at the hotel for the St. Paul String Quartet Competition.Genuine Hotels.com guest review
Hotel was ok. It did start off rough though. We were given a key to an already occupied room. Walked right in on a family. Not a whole lot of apology from the staff either.Genuine Hotels.com guest review
We had a great stay at Fairfield Inn & Suites. The only complaint we had was that the machines and TV in the workout room did not work.Genuine Hotels.com guest review
"Nice Central locale"
Minutes into St. Paul, MOA and airport. Would book again.Genuine Hotels.com guest review
My wife and I were in the Twin Cities for a Minnesota Wild game. The hotel was great. The host was very nice and personable which made a great first impression. The room was clean with a very spacious bathroom. The bed was very comfortable with lots of pillows, which I really like. The pool and hot tub were perfect and just what we needed after the […] game. The hotel is in a quiet neighborhood just off the interstate, however it is near the airport so if you're a light sleeper you might hear the planes in the morning. Overall it was a great stay and I will likely stay here again. Read moreGenuine Hotels.com guest review
We were so satisfied, very good Food and comfortable room. So gentle and nice People working there.Genuine Hotels.com guest review
"Clean hotel and great staff"
Very clean hotel and staff were excellent. Our room didn't have a microwave or refrigerator, which I thought it did when I booked it. It was listed online as being 5.7 miles away from the Excel Energy Center and it was actually 10+ miles away, which cost us a fortune in cab fare - not sure if that was the hotel advertisement or Expedia.Genuine Expedia guest review
"good for the price"
We choose the suite style hotels because we have grand children stay with us when we are in Minneapolis. The room was quite small compared to other suite hotels and there was not a door separating the bedroom from the living room.Genuine Hotels.com guest review
"not so great"
very friendly staff, but the rest of the place not so good.Genuine Expedia guest review
"So so - expected more"
The facility and room was clean and services adequate, but I really expected more.Genuine Hotels.com guest review
"Nice place to saty."
Large room with easy access to airport. Higher quality breakfast than most.Genuine Expedia guest review
"MAll of America"
I really liked the hotel ,,, good breakfast and the hot tub.Genuine Hotels.com guest review
"Nice room, disorganized front desk"
My husband and I reserved a king room through your site, which I have the confirmation to prove. At check in, I was told it was a queen reserved and there was nothing that could be done. Even when another guest, who had a king room offered to switch, the manager denied this. Even though I told her several times I had reserved a king. So I agreed to […] a queen room and then learned the room wasn't ready yet. We checked in at about 3:30 pm. It was very busy with the hockey events, but they had warning for these room reservations so it's hard for me to understand why they weren't ready. The manager tried to appease me with a free soda, which I chose not to take (almost insulting offer, really) the room was ready about 20 minutes later. It was clean and nice. And the hotel was a nice facility. Obviously my experience at the front desk is unfortunately what I remember. I will not stay at that hotel again. Read moreGenuine Hotels.com guest review
We stay at this hotel everytime we come to the cities. For the price and location, it can't be beat. They've even improved their breakfast, which is quite nice!Genuine Hotels.com guest review
"convenient to airport"
Our short stay was perfect. The shuttle service from the airport to the hotel at midnight worked flawlessly! and was much appreciated.Genuine Hotels.com guest review
"Quick overnight stay."
Our family enjoyed our stay. Facility was nice and clean. Breakfast rush on Sunday kept the staff busy but they did a good job keeping food available. Airplanes might be a problem for some. Some plane noise during the day but we didn't notice any at night that was a problem. Overall a very nice stay.Genuine Expedia guest review
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