Good place if you need a place to sleep before grabbing a flight at DFW. Not a good place if you're looking for a romantic get away.Genuine Hotels.com guest review
"Go somewhere else"
Clean room. I called front desk about iniperable refrigerator, but it didn't get replaced as promised by staff. Gym was VERY basic and cramped! Breakfast scrambled eggs were very gross! If you want a decent room, this is the place to go...but recommend you spend a few extra bucks if you want nicer amenities and a decent breakfast.Genuine Expedia guest review
"Decent location but hotel worn, dingy"
Hotel was dingy and tired. Most everything seemed worn out. Breakfast area had inadequate seating. Food at breakfast bar served at improper temperature.Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson DFW Airport South Dear Valued Guest, Thank you for choosing the Country Inn and Suites, DFW South, for your lodging. Although we strive to make each guests stay a pleasant one, I apologize that we didn't meet this standard for you. Our breakfast area seats 35 people comfortably. Perhaps you had a larger party, and the breakfast area was quite busy. I also apologize that you did not approve of the food temperature. We have approved temperatures for the foods that we serve, in order to ensure the ultimate in freshness and taste. Thank you again for staying with us.
Enjoyed my stay...pillows were just a little too soft...but everything else was greatGenuine Expedia guest review
Heat and air system is in real need of repair. A/C came on in the middle of the night and was like a freight train coming through the room.Genuine Hotels.com guest review
"Disapointed in Dallas"
Hotel pool out of order, room refrigerator just sitting on the floor and not working, guest room next to utility room so we heard machines all night, could not sleep. Entire place was being renovated so wet paint everywhere.Genuine Expedia guest review
"Clean and comfortable hotel for family and friends"
When I arrived at hotel staff was ready and available to help me with my reservation. Promptly assisted me with room accomodations and explained to me about the breakfast time and location. Showed me where the fitness room was vending machines and 24 hour coffee bar. I met most of the staff on all three shifts and they all showed great customer service […] skills. I plan to stay at the same hotel next football season, thumbs up for Country Inn & Suites by Carlson DFW Airport South. Read moreGenuine Expedia guest review
If I were go back again I stay at Country Inn again. Enjoyed my stay.Genuine Hotels.com guest review
"great family hotel, proced right, great amenities"
Great value for the price. Free airport shuttle, great breakfast spread (also free), free WiFi. Highly recommended as a vacation stop.Genuine Expedia guest review
"evaluate staying experience"
qualified hotel. I even could get the breakfast at 10AM before departure to airport that is very nice.Genuine Expedia guest review
"For anyone interested!!!"
Overall not bad for price, treadmills were broken and I was really planing on using them, went on an outdoor run instead as weather and my time was good, but may not be the same for everyone!!!Genuine Hotels.com guest review
the facility is in need of a facelift. Extremely run down. On a better note the GM pick me up at the airport and is the extreme professional. She went out of her way to assist me and make my stay pleasantGenuine Expedia guest review
Response by Country Inn & Suites By Carlson DFW Airport South Thank you for your feedback. I apologize if our hotel was not up to the standard that you expected for your stay. We are making upgrades weekly to provide a pleasurable experience for each guest. Please allow us another opportunity to exceed your expectations.
Nicest hotel we have stayed at. Beds were so comfortable, did not like the shower/bath it felt like a gutter running down the middle lost my balance a couple of times. Refrigerator did not work. All in all it is a GREAT hotel and it is my favorite new hotel!!Genuine Hotels.com guest review
Furniture was a little worn, and the room had 2 double beds instead of the king bed we reserved, but it was comfortable enough for one night.Genuine Expedia guest review
"Great Stay Great Price!"
The bed was super comfortable, the air conditioner worked great and the staff was really friendly. A little tricky to find but it's in a convenient place as far as restaurants, shopping, etc.Genuine Hotels.com guest review
Nice rooms, very nice staff.Genuine Hotels.com guest review
"Very Close to airport, convenient shopping /food"
Room clean. spacious, quiet. All the amenities needed during business travel. Hot breakfast OK. Within walking distance of restruants. One mile for big Shopping MallGenuine Hotels.com guest review
We really enjoyed our stay at the Country Inn. It was a great location and the room was very comfortable. The breakfast was good with a nice selection. The only negative thing I could say about this hotel is that they can't keep cookies out long enough! Great stay and would stay again if ever in Dallas!Genuine Hotels.com guest review
Just right.Genuine Hotels.com guest review
"I'd pick someplace else."
Our experience was terrible. We get into our room and the fridge was broken. We call the front desk so they send maintenance up. He was really nice and he brought us a different fridge. Then in the middle of the night we wake up pouring sweat...yep our air conditioner went out. We again call, they send maintenance again and they give us a different […] room. We get there and to our surprise there our original broken fridge was in the new room....My husband felt bad and didn't want to call maintenance since it was the same guy every time so my husband hauled the fridges down the haul himself and swapped them back out. My advice, is to stay somewhere else. There are plenty of other hotels that have free shuttles to the airport all along there. This place is really not worth the money. Read moreGenuine Expedia guest review
"Close to DFW"
The carpet in the room needs through cleaning or replacement! Could not walk bearfeet it seemed sticky at different spots - I did report it to the front desk at check out!Genuine Hotels.com guest review
"Great way to start a vacation."
We stayed at the hotel to avoid traffice problems that might come up prior to a cross country trip. From the moment we were greeted by Anthony at the front desk until we were taken to the airport by Victor we had fun. We were treated as friends as well as honored guests. They not only recommended an excellent resturant, they also dropped us off and […] picked us up promptly when we were ready to return to the hotel. We have made this our "Hotel of Choice" for all future flights out of DFW. Great job to a great team! Also, the hotel was beautiful, with a carved staircase & lovely decorations. The elevator that we used was very convienent for us older folks. We were allowed to leave our car safely parked at the hotel while out of town for a week! Read moreGenuine Expedia guest review
"Room for 5 a plus"
If you don't get out of the room early enough, the staff doesn't clean.Genuine Expedia guest review
Clean comfortable room, Nice comfortable bed for this price. Good buffet in the morning, i would stay here again!Genuine Hotels.com guest review
"close to airport"
rooms looked old and were very plain.Genuine Hotels.com guest review
THIS TIME TIME IT WAS JUST AN OVERNIGHT STAY UNTIL I COULD MAKE IT TO MY DESTINATION BUT I MAKE IT A POINT TO BOOK THIS HOTEL WHEN EVER I AM IN THE AREA IT IS AND HAS ALWAS BEEN NUMBER ONE IN MY BOOK WISH I COULD RATE IT A TENGenuine Hotels.com guest review
"Good central location."
Room was very comfortable. Had to have more towels brought up but was quickly resolved. pool and hot tub were nice plenty of chlorine. Great service and very comfortable. Plenty of places to chose from to eat and cheap theater for movies close also. Will stay again if in the area great price for the room.Genuine Hotels.com guest review
Enjoyed our stay. the pool was great for the younger children . Easy access to eating places as well as Walmart. Bed was very comfortable although they could use a little bit thicker pillows. would definitely stay here again.Genuine Hotels.com guest review
I was stuck in Dallas for an extra day due to my flight being cancelled. I found this hotel via Expedia and just wanted a clean room to crash for the night. The first issue was that the clerk wrote the wrong room number on my card. The second (and main) issue is that I woke up in the middle of the night and realized that my comforter smelled like vomit […] (I had rolled over and made the discovery). Unfortunately the chair that I sought refuge in smelled the same. Miserable night. Read moreGenuine Expedia guest review
The room was nice, bed was very comfortable. Had trouble getting towels. Pool was not the best. Dirty smelling (& looking).Genuine Hotels.com guest review
While unprepossessing, the hotel turned out to be very energy-conscious. I have to say that I slept better here than any other hotel I have stayed in, and I travel a lot.Genuine Hotels.com guest review
"close to bars and restaurants, & even a walmart"
we had a great stay. We were there for 4 days and 3 nights. They kept us supplied with anything we needed. The bed was wonderful and my wife has had 7 back surgeries and it is hard to find a good bed for her, but this bed was fantastic. Their staff was very friendly and courteous. We will be going back the next time we are in Irving, TX.Genuine Hotels.com guest review
overall a great place to stay.the only thing bad was the indoor pool area was very hot,seemed like heater was on instead of the a/c.Genuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
"Convenient for business travelers"
Negatives - hotel is getting a little dated. Rooms had a little odor to them. Positives - good location to airport, reasonable rates, staff extremely friendly and helpful! There is also a very good casual bar restaurant a few hundred yards from the hotel Aspen Creek.Genuine Expedia guest review
"Can't go wrong to stay here!"
Very nice staff. They went out of their way to make sure my daughter and I were getting great service. They shuttled us to airport the day before our flight, picked us up. Took us the next day...early 5am! perfect timing for catching our international flight of 7:15. They even made sure our car was safe for 6 days..and picked us up right away when we […] landed at DFW Airport. Also...Kari (manager) gave us a bag of candy and chips for the trip back in our car to where we live...a 2 hour drive. All in all best hotel for the money. The beds/mattresses and pillows were so comfortable!! Great stay at any price. Read moreGenuine Expedia guest review
A good value hotel with a good (not great) breakfast. The lady taking care of breakfast was extremely nice and really took care of us. Front desk was extremely welcoming on arrival and was very cooperative when asked for a late check-out. An older hotel and the age is showing a little.Genuine Hotels.com guest review
"a pleasant hotel"
We had a very pleasant visit at the hotel. It was clean, comfortable and had a nice breakfast, also.Genuine Expedia guest review
"oldie but a goodie"
this place is one of the older ones in the chain, but over all it's well maintained only down side is the internet isn't that great!!!!Genuine Hotels.com guest review
"Ok but probably would not stay here again"
The location was convenient. The staff very friendly. The walls and floors of hotel very thin. Could hear above guests walking at any time and at night the neighbors on the same floor caused me to bang on the wall. Older hotel and needs some updating.Genuine Hotels.com guest review
Pretty good for the money. Complimentary breakfast was not the best.Genuine Hotels.com guest review
"Home Sweet Hotel"
We stayed a total of 3 nights. Front desk clerks were all very nice and helpful. The only issue we had was that the housekeepers failed to service our room after the 2nd night. The first night we didn't request any service. I asked the front desk for towels and even they were aware that the housekeepers "didn't do anything today." Other than that our […] stay exceeded our expectations. Read moreGenuine Expedia guest review
"Not close enough to arlington, but very clean"
Breakfast was great! Staff was friendly& helpful. Hotel was clean& quiet!Genuine Hotels.com guest review
It was a great trip cant wait to do it again. We will book there again its right in the middle of ball park six flags and everything.Genuine Hotels.com guest review
"Good for early flight out"
I have stayed at several Country Inn & Suites locations previously, which led me to select this one, given its close proximity to DFW. With a 6:25 am flight, close was my most important criteria. The desk agent was friendly and welcoming, and called my room about 30 minutes after check-in to ensure my room was OK. The room was clean and comfortable […] and quite spacious. The hotel and room seemed a bit worn but not to the point of appearing run-down. I would stay here again when I need to catch an early flight from DFW and am just looking for a reasonably priced room. Read moreGenuine Hotels.com guest review
"It's was the best"
It was the best for the money, will go there again on my next visitGenuine Expedia guest review
"second time guest"
This was the 2nd time that we (my family) have stayed at this hotel. Front desk staff is very nice and helpful...Hotel was nice in quiet...Its a little hidden, but its very comfortable...we definitely stay at this hotel again!Genuine Hotels.com guest review
"Very nice Motel"
Clean room, comfortable bed, convienent location, quite, friendly staff, couldn't ask for more. Very nice stay, I have stayed here before and will stay here everytime I come to Irving, TexasGenuine Expedia guest review
We stayed here for Spring Break and the hotel was full, but there were no problems and my kids had a great time in the pool, and loved the cookies everyday! The staff was super nice!Genuine Hotels.com guest review
Travel alot and seen many hotels! The 2 1/2 stars it's rated had me "ify". But I tell you what...........If they had a bellhop in uniform, I would have thought I was at The Crown Plaza. Even my husband was impressed!Genuine Hotels.com guest review
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