Comfort Inn Richfield - Richfield

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Genuine Hotels.com guest review

Had to sneak out before breakfast, but the host sent me on my way with a couple o doughnuts. Quiet room, very clean.

Genuine Hotels.com guest review

under staffed. Food was only fair. Very noisy.

Genuine Hotels.com guest review

We stayed for only one night, but everything was clean and comfortable. Everyone was very nice and professional.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Not impressed considering the price. The check in clerk ignored me while he occupied his time on something more important. The walls of the room were very thin as we hear flushing of toilets an running of showers all night.

Genuine Hotels.com guest review

We were very disappointed in the way the hotel was maintained. When we booked, we were told that the room would have a fridge and microwave were told we should have asked the check in clerk to give us one. We did not ask for one because the rooms were all listed as having both fridge and microwave. Our toilet flushed very poorly and finally plugged. […] Light switch for heat lamp was broken.The swimming pool and hot tub were broken, water was green and dirty. We were not informed of this when we checked in. Check in was very slow and disorganized. When we told the general manager the next morning that we were not happy he did not seem concerned and did not offer any solution, it seemed that he did not care if we were happy or not.With regards to the pool, he said; he had a pool maintenance person look at the pool and was told that the filter was plugged solid. He told us that he took over the hotel a year ago and the pool company thought the filters had never been cleaned. His biggest concern which should have been cleanliness or even guest comfort, was now he was going to have to take these filters apart himself and try to clean them. The outpoint to us was, he'd taken over this hotel a year ago and no pool maintenance had been done up to this point in time, Read more

Genuine Hotels.com guest review

When we checked in, they sent us to a room that hadn't been cleaned yet, so we had to go back to the desk and ask for a different one. One of my kids bags and a toy got left in the first room, and we had to get keys to go back and get the stuff. There were no clean towels by the pool. Some not so nice young adults came swimming who weren't even staying […] at the hotel. And were smoking at the indoor pool. One of the housekeeping ladies also dropped her kids off to swim while she was working. Not very professional. No kids channels on their cable tv. But the breakfast was great. Read more

Genuine Hotels.com guest review

Arrived late (11:00 PM) and got prompt courteous service. Requested a first floor room & was told that the first floor is used for guests with pets & may have pet odors. The clerk took me to the room before we decided so that I could see/smell for myself. To my delight I detected no pet odors & took that room.

Genuine Hotels.com guest review

Great. Only one draw back - the address was not possible to locate on our gps. Had to stop and ask.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We had some maintenance issues with our room, but the staff said that they would be corrected (we were only there for one night enroute to Grand Junction). The Continental Breakfast was anything but... in a great way! There was a waffle-maker, plus they had scrambled eggs, breakfast meats, and breakfast potatoes... in addition to the instant oatmeal, […] cereal, yogurt, juices, tea, coffee, and more!! Excellent breakfast and staff attitude!! Would stay there again!! Read more

Genuine Hotels.com guest review

This was a nice hotel and room was nice. The breakfast was good. They have eggs, hash browns, waffles and then the normal items. The eating area was clean and the food was cooked as people arrived. This way it did not sit for long periods of time. The only thing that was an issue was the weather stripping underneath the heating/a/c unit was coming out. […] So, you could feel the cold air flowing into the room. I did not notice it until I took off my shoes and put the kids in bed. So, the heater was running most of the night. Read more

Genuine Hotels.com guest review

Very nice comfortable and clean room. My only complaint is that all the doors (room and bathroom) have at least a 1.5" gap under them making it very noisy. Our room was right next to the pool, elevator and fitness room, so as you can imagine it was VERY noisy until late at night, and then again early in the morning. Installing a simple door sweep and […] maybe even just a little foam to close off the door gaps would make this a MUCH nicer experience. Read more

Genuine Hotels.com guest review

Friendly staff, clean rooms. Wish that the bathroom fan would have been working, and we would have liked to have higher quality towels and soaps. Breakfast was terrrific! Lots of items to choose from, and the staff kept food items stocked and were very helpful.

Genuine Expedia guest review

Very good staff. I will definitely be back to this motel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Rooms and people were very nice. Very nice area. Quality of breakfast food was mediocre.

Genuine Hotels.com guest review

The room was dirty. The staff were weird. I didn't feel safe letting my kids walk around by themselves. The walls are paper thin so you can hear everything. Will not stay there again.

Genuine Hotels.com guest review

This was one of the nicest Comfort Inns we've ever stayed in! The workers were very friendly, rooms really clean and comfortable and the hotel overall was delightful to stay in! Also appreciated the easy access to the highway as well as a variety of eateries within walking distance!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Front desk clerk was very busy, but handled all customers quickly, professionally.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very Clean and the staff was exceptional and helpful!

Genuine Expedia guest review

Great experince.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Nice pool and friendly staff

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

New Hotel management is very attentive to customers needs and friendly.

Genuine Expedia guest review

okay

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great central base to lots of destinations for me. It was quiet and clean and the bed was very comfy. I will stay there again. Also close to things like Walmart and Kmart for necessities.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Took the kids there for spring break. Unfortunately there was a totally black out for the whole city that happened at about 6 pm and we were told was to go on until at least midnight. Asked the front desk if they comped the room or gave discount i was told flatly no, then asked if they had any flashlights for us-make it kinda of an adventure for the […] kids. they again said no. because they were not prepared for an emergency we had to leave early. they should be better prepared. could not stay in the dark with little ones. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Go to Wingers across the street for AWESOME steak for under $10.00

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

had enjoyable stay, nothing bad to say

Genuine Expedia guest review

They are the best of the best. Thanks, Somphol

Genuine Hotels.com guest review

After reading reviews on hotels.com website, we were pleasantly surprised. Absolutely no negative comments on service or condition of accommodations. The only comment previously mentioned in earlier reviews I read was the noise of neighboring rooms and hallways due to less than desired insulation. These noises were not due to boisterous or guest behaviors, […] but normal activity such as water running in showers, talking, etc. Although it was very noticeable it was not totally objectionable since it was not continuous or intentional. Read more

Genuine Hotels.com guest review

Hotel looked brand new and very clean. The breakfast was good.

Genuine Hotels.com guest review

convenient to highway, clean rooms, nice pool, close to fuel and food. good price.

Genuine Expedia guest review

The hotel was nice for the price I paid. The only down fall was the "Exercise room". It was about the size of a walk in closet. Other than that I wouldn't hesitate to stay there again.

Genuine Expedia guest review

This was convenient, right off the freeway. I short drive away from the center of Richfield. Staff was friendly, rooms were clean and comfortable. Would definitely stay again.

Genuine Expedia guest review

Absolutely the best ever....would stay again if in the area....recommended to friends & family.....A+ rating from my family!

Genuine Expedia guest review