"The Hotel location is awsome, ."
I wish I cloud stay all the time, My family loved it..it is a home away from home....:]..:],The Quality of service was a 10++++++++++++++++++Genuine Hotels.com guest review
"Cheap and cheerful"
Good value for the moneyGenuine Hotels.com guest review
Nice rooms. Clean hotel. Friendly staff. Affordable rates.Genuine Hotels.com guest review
A wonderful location and the usual fine Marriott facility.Genuine Hotels.com guest review
Lovely staff & property.Genuine Hotels.com guest review
"Hey at least it's a Marriott"
Older hotel, I guess that's why I got it for $150 per night, needs remodel. But as always most comfortable beds and linens.Genuine Hotels.com guest review
"Roomy, nice and clean and close to Mickey"
We enjoyed it, beds were comfortable, the separate living area makes it ideal for families w/kids. The access to the bathroom from both rooms is very convenient. Will definitely make this our hotel of choice.Genuine Hotels.com guest review
Overall it was above averageGenuine Hotels.com guest review
"Marriott hands down never disappoints me"
Very nice hotel, comfortable room and lots of amenities.Genuine Hotels.com guest review
Stayed at this hotel twice within 2 months and requested 2 beds. Each stay we were given a room with 1 king.Genuine Hotels.com guest review
The hotel was just far enough away that we decided to drive to Disneyland but it wasn't a big deal. (They do have a shuttle...) we were able to check in early at no extra cost. The room was spacious, clean and extremely functional. The fitness rooms were small but had all the essentials. Oh, and a Starbucks in the lobby! Yes! I was very pleased and […] will definitely stay there again. Read moreGenuine Hotels.com guest review
It was nice to have a two-room suite. There is a place to relax and watch tv, and then the bedroom. Great when you have 3 adults in the room. And it is not too far away from Disneyland.Genuine Hotels.com guest review
"Very good hotel for the price."
Everything was pretty good about the hotel. The only real big complaints I have are $12 a night for parking, and you never know if you are going to have hot water or not. Other than that everything was good.Genuine Hotels.com guest review
Very nice hotel. Room was great and very comfortable. All employees we encountered were very professional and helpful. Very close to Disney and shuttle bus was nice.Genuine Hotels.com guest review
"Good place to stay"
Nice, clean room. Great to have a door to close between rooms. Noise from hallway can be loud. Small frig in room, a one cup coffee maker, no microwave in room but one is in the ice/vending machine room. Shuttle cost was $5/day/adult ($60), but at Homewood Suites was $48/4 adults/3 day. Outback, Red Robin, Coco's, Target, Walgreen-pharmacy only, within […] walking distance. Read moreGenuine Hotels.com guest review
This was our second stay here, and it was just as good as our fist. Our room was very clean and the staff were great.Genuine Hotels.com guest review
The hotel was super clean, the staff was so friendly and helpful, it was decorated very nicely for Christmas!! They do have free parking! I did pay for wi-fi but its not a big deal. They were willing to waive it because i only needed it for one day, but its okay. Strongly recommend, the rooms are so nice. Huge fitness room, nice pool and jacuzzi.Genuine Hotels.com guest review
"Homey place to stay"
I had a really nice time here, and the staff were are very welcoming and attentive. I especially enjoyed the Starbuck's crew- Jonathan, Lindsey and James! AFter a couple of days, they knew my name and what I was going to order before I even said it. THAT'S service. The front desk crew was very nice and eager to please. the concierge staff was quick […] to get me a taxi when I needed one. Read moreGenuine Hotels.com guest review
"Good location - quiet hotel"
excellent value for the nightly rate / quiet hotel / transportation pick up in front of hotelGenuine Hotels.com guest review
The service was excellent! The check-in manager was exceptionally friendly and welcoming. All aspects from our stay, from the time of check-in, to room service, and then check out. We will stay again and recommend to our family & friends.Genuine Hotels.com guest review
Awesome room for an incredible rate! Clean, great service, near many places to eat, and the room...felt like was in an executive suite!Genuine Hotels.com guest review
"Worst experience ever"
The hotel swiped my card when I checked in. Handing them my card so trustingly was a big mistake. They charged my card for over half a grand-- thereby removing nearly all of my funds that I planned on using for my vacation. I prepaid for my stay with a different account in order to have money for the trip. They already had a payment and a source to […] charge for possible damages. Furthermore, I was asked to pay an additional 300 dollars at check-out. The front office managers did not care at all about what the did to my vacation as they repeatedly passed blame and all responsibility onto the shoulders of their "accounting department". They were entirely unhelpful and I will never stay here again. My previous stay at the Hyatt required only a 100 dollar deposit and was the most pleasant experience. Conversely, the Marriot Suites have incompetent employees and absolutely no customer service Read moreGenuine Hotels.com guest review
Weird room layout but spacious. Sleeps 6, but the pull out couch is very uncomfortableGenuine Hotels.com guest review
We had a great time we were there to go to Disneyland. It was very close,but they should get a shuttle price for more than 1 day at time. $5.00 is a little pricey when you can catch a cab for $8.00-$10.00 ea way for a family of 6 much cheaper than $5.00 ea./day. The hotel was great and we can't say enough about the staff they were wonderful helped out […] with anything we needed they made our expierance great. Thank you again for all their help. Read moreGenuine Hotels.com guest review
Clean, well located and convenient.Genuine Hotels.com guest review
Our room was what we had expected for a suite. It was clean and well maintained. We visited Disneyland during our stay. It was a bit further from the park & we had to spend on transportation but it was nice.Genuine Expedia guest review
Response by Anaheim Marriott Suites We are ecstatic that our suite accommodations at the Marriott Suites Anaheim were exactly what you needed during your Disneyland vacation in Anaheim! Our property, located two miles from the park, is an easy shuttle ride away for our guests. With shuttle tickets currently just $5 for adults and $2 for children, it is a fast and stress-free way to get to and from the park. Thank you for sharing your thoughts, we hope to see you again soon.
"Disney Stay Thxg 2013"
Great location, spacious rooms, with a Starbucks in the lobby. Family friendly. Parking was a chore. Locating a luggage cart upon check in and check out was a challenge. In-room carpet was dirty, and cushions on couch were disgusting. Overall would recommend and stay again.Genuine Hotels.com guest review
"Nothing bad to say"
So we went for one night because we wanted to go to Disneyland early the next morning, we were very pleased with the room size and space! Great rooms and price!Genuine Hotels.com guest review
The staff was polite and attentive. Hotel was clean and comfortable. Great location.Genuine Hotels.com guest review
"Good hotel, bad service"
The hotel and the rooms were nice and clean, and exactly what wanted. However, the service was awful-polite, but aweful. We needed a crib and asked for it when we made the reservation. When we got there they didn't know about the crib so I asked for one when we checked in and explained we needed it asap because the kids really needed a nap. Our little […] ones were exhausted and after waiting for one hour I called down and asked again. We waited an hour and still nothing. I gave up and made a little bed with pillows and put the baby to sleep. After nap time we all went out to dinner and came back to the room-still no crib, I called AGAIN!! Finally, I got the crib!! Marriott is my first choice because of how family friendly and clean they are, but they really let me down this time. Read moreGenuine Hotels.com guest review
Beds are uneven and hard like rocks, I got pain the whole body after stay at Anaheim Marriott Suites. Pillows are too small and low rate. Sofa is uncomfortable. Internet is $12.95/day for one device, that is unbelievable.(They charged twice for 2 Iphone I have.) Parking is $10/day, Disneyland shuttle is $5/day and everythings else are OK. But never […] never again. Read moreGenuine Expedia guest review
Response by Anaheim Marriott Suites Although you acknowledged our proximity to Disneyland as well as the cleanliness of our property, we are truly saddened that your stay missed the mark. Our modern accommodations feature Revive by Marriott beds and plush bedding and regret if these were not to your preference. Our Disney shuttle, parking and Wi-Fi charges are disclosed during the booking process. We would like to clarify that complimentary wireless, high-speed Internet is available in our lobby. Currently, guests can utilize in-room Wi-Fi for $12.95 per day, as you mentioned. Please don’t hesitate to reach out if you have a question about your final bill as we would be happy to discuss it with you. Thank you, we hope you’ll reconsider a stay in the future.
"Double charged my Visa"
Be warned that even if Hotels.com says that you paid for your reservation that the hotel may also attempt to charge you another several hundred dollars for your reservation as well. I was told that the $505 charged to my credit card upon check-in was a security deposit to be refunded upon check-out. Now my credit card is over limit. Pretty cool, hu […] h? Read moreGenuine Hotels.com guest review
Shower & toilet were both clogged when we used them. They should have house keeping check that after every guest. Thank youGenuine Hotels.com guest review
"can always count on this hotel"
this was probably our 5th time staying here when we go to Disneyland. it's not walking distance but the shuttle is convenient. there's a couple if restaurants across the way and the target across the street for us to but our fruits, drinks and snacks. rooms have little fridges. love the separation of living room area from the bedroom. beds are comfortable […] and clean. Read moreGenuine Expedia guest review
Response by Anaheim Marriott Suites It makes us so happy to hear from a returning guest that continues to enjoy convenient, comfortable stays at the Marriott Suites Anaheim each time they’re in town to visit Disneyland! We love that our suite accommodations, in-room amenities like a fridge and coffee/tea maker, location and shuttle service to Disney were the highlights of your most recent visit. Thank you for sharing your thoughts, we hope to welcome you back yet again!
I was not happy with the constant pounding or banging noises heard from 5 am until late morning on the first night we were there. This noise was on Saturday and it sounded like the noise from from some kind of repair done the the building.Genuine Hotels.com guest review
"overall is good"
I like the room, it is large and comfortable. The bed is also great! There are two TVs in my hotel room. But I cannot open one, even though I used the controller. I would like to have breakfast served to my room. However, the order sheet is not always available. One day I went to the front desk three times to request the breakfast order sheet so that […] the breakfast can be served to my room the other day. They told me they will send it to me but I never got it. Read moreGenuine Hotels.com guest review
There should be better options. Does not include free parking or wi-fiGenuine Expedia guest review
Response by Anaheim Marriott Suites Thank you for sharing your opinions. We are sorry if your stay did not exceed expectations and welcome the opportunity to learn more about how your stay could have been improved upon. Please don’t hesitate to reach out to inquire about offerings that may feature parking or Internet access. We hope you’ll consider another visit soon.
We are Marriott Reward members and were disappointed with hotel. Will not stay again. Beds were extremely uncomfortable, toilet was blocked up when we came into room, rooms were somewhat dated and very noisy. Room service and Buffet breakfast were expensive and not very good.Genuine Expedia guest review
Response by Anaheim Marriott Suites It is most disappointing to learn that your visit was not more positive and we truly apologize for any issues you encountered. It is always our goal to provide a comfortable, relaxing stay to each of our guests and we are saddened we did not do so in your case. Thank you for your review and continued loyalty to our brand as a rewards member. It is our hope that you’ll reconsider a future stay so that we may change your impression.
"Perfect hotel for Disneyland"
We stayed 3 nights at this hotel and loved it!!! The hotel staff were excellent and even though it wasn't walking distance to Disneyland, the shuttle was very convenient. The beds were very comfortable and the rooms were very clean.Genuine Expedia guest review
Response by Anaheim Marriott Suites We are so pleased you loved staying at the Marriott Suites Anaheim! Located less than two miles from Disneyland, guests find that our shuttle is a stress-free way to get to and from the park and we’re glad you agree! Thank you for your kind review and mention of our suites which are outfitted with our Revive by Marriott beds and bedding. Please come back again soon.
"Shocked at all the great reviews of this hotel!"
My hotel experience started off with a call to the front desk the day before we arrived to make a couple of special room requests. The first request was for early check-in to which I was told could be handled the day-of and to call back in the morning prior to arrival. The second request was for a room on the Disneyland side with a high-floor for our […] children to view fireworks each night to which they also said they could accommodate the day-of and to call back. When I called back in the morning our early check-in was granted; however they told me because of our room type (the 2-room family suite) the request for a room to view fireworks would never have been possible since those suites are on the other side of the hotel. I had also asked on the first call if there would be any hold on my CC since our entire reservation was already paid for via Expedia vacations. They of course told me no, there would be no hold for incidentals and that our balance was $0.00. But at the time of check-in they held $75 on our card for incidentals. Why were these things not relayed on the first call to the hotel? This was just the beginning. The "suite" was tiny, the beds were so hard my husband opted to sleep on the floor, and the shower took FOREVER to get warm/hot and the tub filled with water up to our ankles. The ONLY good thing was the shuttle transportation to/from Disney and the rooms were kept pretty clean by housekeeping. Needless to say we will not be staying here again. Read moreGenuine Expedia guest review
Response by Anaheim Marriott Suites Although you mentioned your appreciation for our shuttle service to Disneyland, on-site Starbucks and other special touches, we couldn’t be more disappointed that your stay was not the stellar experience we hope our guests enjoy. Please accept our sincerest apologies for the confusion prior to and at check-in, we deeply regret that we missed opportunities to provide helpful information and accommodate your requests. Thank you for sharing your candid feedback, we will be certain to take your comments to heart as we continue to explore ways in which we can improve the experience we offer our valued guests. It is our hope to have a future opportunity to welcome you back so that we may change your impression.
"great overall :-)"
I would recommend this hotel and will be going back.great location friendly staff, nice roomy rooms :-) My only complaint would be loud plumbing,I ended up closing the bathroom door and just dealing with the noise, it didn't wake my family so I figured it wasn't bad enough to change rooms but definitely a Lil annoying.Overall I will use this hotel again! […] Love the starbucks in lobby and you can't beat the prices for a suite:)) Read moreGenuine Hotels.com guest review
The suite I stayed in at the Anaheim Mariott Suites was very comfortable, clean, modern and convenient. You do have to pay for wifi and parking is $10 a day self-parking. But the rooms have lots of space. Most of the employees I encountered were very courteous. Location was very wonderful, especially if you are attending at the Convention Center or […] Disneyland. Read moreGenuine Hotels.com guest review
"Very nice hotel with a great rate."
We stayed at this hotel so we could visit Disneyland. Disneyland is a little more than a mile away. Plenty of restaurants within walking distance to this hotel. The rate through Expedia was excellent for a 2 room suite. The room was clean and comfortable. The staff was friendly and courteous. The amenities were ample. My only complaints are the fees […] for parking and internet. Also, room thermostat was uncontrollable so we were stuck with a warm room. I Read moreGenuine Expedia guest review
Response by Anaheim Marriott Suites It is wonderful that you got to experience the Marriott Suites Anaheim during your recent visit to Disneyland. Our suite accommodations offer a clean, comfortable place just minutes from The Happiest Place on Earth. We apologize for any confusion regarding our parking or Wi-Fi charges, which are disclosed during the booking process, and appreciate that your overall experience was not impacted. Thank you for sharing your thoughts and for acknowledging the service our staff provided. We look forward to welcoming you back in the future.
"Great hotel, great location"
We arrived late after a long drive, tired and exhausted , and we still had our reservation , I had reserved a 1 room suite with a king size bed , with a pull out sofa couch and the front desk staff offered me an up grade to an 2 double beds with a pull out sofa couch also for the same price, I have never had that offer to me before I felt like he did […] the best to make me feel like at home, Thank you and I will be staying at this hotel again Read moreGenuine Expedia guest review
Response by Anaheim Marriott Suites We are so glad that after an exhausting day of travel that you enjoyed prompt and attentive service from our front desk associates. It is always our pleasure to find our guests the right accommodations for their needs and we were happy to do so in your case. Thank you for sharing your story, we hope to welcome you back to the Marriott Suites Anaheim soon.
"Terrible comfort close to Disneyland!"
You rent a room with a fold out sofa for a reason. Meaning the fact that the sofa sleeper will be used. That was one of the worst sleeping accommodations I have ever experienced. When you get a room close to Disneyland the beds should be the best. After all you've been busy all day and need rest for the next day! I will never stay there again.Genuine Expedia guest review
Response by Anaheim Marriott Suites It is most disappointing to learn of your dismay regarding your recent visit to our property. We deeply regret if our accommodations did not exceed expectation or provided the world-class comfort we are known for. Guests are encouraged to reach out if any aspect of their stay can be improved. While we appreciate that you took the time to share your feedback in a review, we wish we were made aware of your issues on-site so that we could have resolved them when it mattered most. Thank you, we hope you’ll reconsider a future visit.
"Very poor customer service."
My family and I were extremely disappointed with our experience. Our major issue was customer service and the lack of communication. When checking out I noticed we were over charged for our shuttle service to Disneyland when I brought it up to Vince at the front desk he proceeded to lecture me that the discrepancy was my fault. He also asked me why […] I was blaming the Hotel for the bill. I was charged for shuttle tickets for my children who are 1 & 2. Children apparently are free up to 4 years of age. We also had to switch rooms because of a loud sink and our A/c went out. I have stayed at the Hotel 5 times before, but won't go back again. Marriott has gone down hill. Read moreGenuine Expedia guest review
Response by Anaheim Marriott Suites We are truly sorry to read of your experience at check out and offer our sincerest apologies as what you described is most certainly not the type of experience we want for a returning guest, or any of our valued guests for that matter. We are so sorry for any issues during your visit and hope you won’t hesitate to reach out directly with any questions regarding your final bill. We hope to have the opportunity to welcome you again so that we may win back your trust. Thank you.
"Quick impromptu overnight stay to detour to Disney"
We stayed over on a last minute whim to hit up Disneyland on the way home from Legoland. Overall, this hotel was totally fine and suited our needs. There is a Starbucks in the lobby, so kudos for that. The pool was nice--heated, clean, and a good size. The toilet refill tank was a little loud, and there isn't much privacy between the living room (pull-out […] sofa sleeper) and the bedroom--glass paned doors with thin curtains--but it worked for us. We had a spill on a blanket around 4am, and the hotel was very fast to get us a couple of replacement blankets. Girl at the front desk wasn't the friendliest person, but she was quick and efficient at getting us checked out. I'm sure it's great for the business traveler or for families who want to share a room to save a buck. I'd definitely stay here again on a whim, if I weren't planning to spend a lot of time at the hotel (i.e. if I were looking for a better-planned resort-style vacation). Read moreGenuine Hotels.com guest review
"Suite was very nice; previous reviews helpful"
Good location, great suites, large hotel ONLY drawback the parking was a bit limited.Genuine Expedia guest review
Response by Anaheim Marriott Suites We’re so glad that the valued feedback previous guests provided was helpful to you and that you experienced such an enjoyable stay at our property. We appreciate reading the highlights of your visit and hope you’ll return to the Marriott Suites Anaheim during your next Disney vacation.
We enjoy our stay every time and the staff remembers us by name always excellentGenuine Hotels.com guest review
"Great for a family trip to Disneyland"
Beautiful spacious suite comfy two beds and a fold out, clean good views from windows, two Tvs, loved it, fees for parking and wifi only downfall but we will still be returning every chance we getGenuine Hotels.com guest review
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