All hotels in Castle Rock, Colorado, United States of America
1 room, 2 adults
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4830 Castleton Way, Castle Rock, CO, 80104, United States of America, ‏‎855-238-1591
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4.5 / 5Excellent

Score breakdown (from 140 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.5
  • Condition
    4.3
  • Neighborhood
    4.6
5.0 / 5Outstanding
"Adoption Training"
It was a very nice stay. Comfortable and clean rooms. Very nice breakfast. Only down side was you could very easily here people in room next door and on floor above.
Genuine Hotels.com guest review
1 night trip Mar 14, 2014
Tim
US
3.0 / 5Good
They had brown bag continental breakfasts to go if you couldn't stay for breakfast! One of the most thoughtful touches I have ever come across!
Genuine Hotels.com guest review
2 night trip Mar 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Great place for a great price"
Our family stayed here recently and really enjoyed the pool, hot tub, and breakfast. Beds were very comfortable.
Genuine Hotels.com guest review
1 night trip Feb 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Good location, close to Fairgrounds, Events Center"
Efficient, friendly staff, clean room, comfortable beds and an excellent breakfast made for a very pleasant stay. I would definitely recommend this hotel to others.
Genuine Expedia guest review
Other trip Mar 3, 2014
A Traveler
US
2.0 / 5Fair
"Indoor heated pool."
We had a fantastic time staying at the hotel, close to everything including the Outlet Mall. However, we are totally disappointed when we can't use the pool 3-9 pm due to several coaches are using the pool area to teach little kids 2-7 years old how to swim, the pool area was pact with kids and parents and there is no way for paying hotel guest to use the pool until the classes are done.. I've traveled extensively in my lifetime , but never seen a hotel lease out their pool area to the public and don't care about the paying hotel guest.
Genuine Hotels.com guest review
2 night trip Jan 23, 2014
Maddie
US
4.0 / 5Excellent
"Ed & Margie - visiting grand kids"
The hotel was great. Clean, friendly and priced right. Our grandson loved the pool.
Genuine Hotels.com guest review
6 night trip Dec 28, 2013
Ed
US
5.0 / 5Outstanding
"Quiet and Clean"
Beds were comfortable , and the hotel was quiet and clean. Breakfast was ok at best , but the stay was great. I would stay here again.
Genuine Hotels.com guest review
2 night trip with friends Dec 10, 2013
A Traveler
US
5.0 / 5Outstanding
My stay was very nice. But I was "accidentally" overcharged $123.00 and still waiting for them to put my money back into my account!! All they could offer me as an explanation was that they "accidentally charged my room instead of the correct room and that it would take 2 business days to replace the money". Still waiting.
Genuine Hotels.com guest review
1 night trip with friends Dec 7, 2013
A Traveler
US
4.0 / 5Excellent
The reception staff needs some work on professionalism. Basic manners were lacking. The room was clean and comfortable but the sticky notes on the bed that stated the bedding was clean were tacky.
Genuine Hotels.com guest review
2 night trip Oct 26, 2013
A Traveler
US
3.0 / 5Good
"terrible staff"
4th time we have stayed there in the past 8 weeks. Terrible staff, unfriendly and inattentive, bad attitude.
Genuine Hotels.com guest review
1 night trip Oct 26, 2013
A Traveler
US
4.0 / 5Excellent
"Nice hotel, close to my intended area of visit"
Nice , clean hotel. Liked it and will go again , But it is far from Denver and the airport
Genuine Expedia guest review
Other trip Oct 26, 2013
ray
US
4.0 / 5Excellent
I do think they could make the motel a little easier to get too. To many business around. But our stay was nice.
Genuine Hotels.com guest review
1 night trip Oct 11, 2013
A Traveler
US
5.0 / 5Outstanding
"Enjoyed our stay."
The room rate was very competitive. Room was very clean. Hot tub and pool was very relaxing and enjoyable. Breakfast included eggs, meat, and potatoes along with the usual breakfast items. We stayed four nights, and our room was cleaned, fresh towels and wash clothes in the bathroom, and bed made every day. Very enjoyable stay.
Genuine Hotels.com guest review
4 night family trip Sep 26, 2013
Bert
US
1.0 / 5Poor
"Not so "Pet Friendly""
Seriously. Never. Again. The front desk infuriated me so badly I will NEVER stay at a Hampton Inn again. The hotel manager never returned my phone message.... I also witnessed other guests scolded "you can't bring your dog thru the lobby" Just a bad experience. Terrible. They made my weekend quite a trip. I stormed out and stayed at a different hotel up the street, an actual "pet friendly" hotel.
Genuine Hotels.com guest review
2 night trip Sep 27, 2013
SRH
US
1.0 / 5Poor
"WARNING - NOT "PET FRIENDLY""
Booked this hotel b/c supposedly "pet friendly" along with 4 addtl rooms for my family. We arrived to find out they wanted us to head to the police station (after our 16 hour drive from Chicago mind you, at 11:30pm) for them to confirm our dogs were not a "pit bull breed" b/c there is a breed restriction list apparently "SURPRISE" and the best part is we have English Bulldogs....which is NOT a pit bull breed (duh) The girl at the front desk -not so bright. The manager never returned my phone call --I was disguisted and we stayed elsewhere (Homewood Suites, they were great and VERY pet friendly) Additionally they called another family members room at 10:30 to ask if there were dogs in her room?!?!?!? WILL NEVER STAY AT A HAMPTON--- terrible experience. VERY DISSATISFIED.
Genuine Hotels.com guest review
3 night trip Sep 26, 2013
Shelby
US
5.0 / 5Outstanding
"Nice hotel"
Worse experience for some kids that were in the hotel they didn't stop to make noise till 2:30 am But that kind of oof things are out of control of the hotel it depends of the parents of guardians
Genuine Expedia guest review
Other trip Sep 23, 2013
A Traveler
US
4.0 / 5Excellent
"Good Value"
Nice room. Fairly good breakfast. Great value. Staff a little disinterested. Only reason I marked would not recommend is because I rarely make suggestions to friends or family regarding hotels.
Genuine Expedia guest review
Other trip Sep 18, 2013
A Traveler
US
5.0 / 5Outstanding
"Convenient, well priced, good service."
Service was good. Location was right. Room was comfortable. All this during a very busy time (lots of people stranded due to floods). Our King suite had lots of space, and they accomodated for our dog and gave us a crib for the baby. We were very happy.
Genuine Hotels.com guest review
1 night trip Sep 14, 2013
Nate
US
4.0 / 5Excellent
"good clean stay, good location"
All in all, the one night we stayed was good and I would stay again. But as is normally the case, there are some things that could improve.... First and probably most notable was the front desk staff were eating their meals at the counter. They were polite but I was surprised at the lack of professionalism. Next the hallways on the 4th floor had a strong smell of chlorine due to the swimming pool I presume. Not sure how they could improve that. Lastly, the breakfast at some of these hotels are getting harder to recognize as real food. The eggs were weird yellow balls and the sausage patties looked and tasted strange. That's it on the negatives. The rest was at or above the quality rating for this hotel...and the price made it a good deal.
Genuine Hotels.com guest review
1 night romance trip Sep 14, 2013
A Traveler
US
5.0 / 5Outstanding
"Just perfect !"
Very nice very clean motel kids loved the cookies and the nice breakfast. beds were very comfortable
Genuine Hotels.com guest review
1 night family trip Aug 23, 2013
A Traveler
US
4.0 / 5Excellent
The whirlpool wasn't working. The outlets in the bathroom didn't work so no hair dryer. The wallpaper was peeling in the room and bathroom. Love the beds.
Genuine Hotels.com guest review
1 night trip Aug 9, 2013
Susan
US
4.0 / 5Excellent
"Good price"
Stay in castle rock to see grand kids. Nice hotel. But ask for a higher room. There were kids running the hall all hours of the night. Like little elephants!!! Breakfast always my favorite. But this time I heard the day manager ask the girl doing breakfast"where is the breakfast sausage ". She told her she was told not to serve it because they were short. Then don't advertise breakfast.
Genuine Expedia guest review
Other trip Aug 10, 2013
kaykay
US
5.0 / 5Outstanding
Breakfast was amazing, beds were really comfortable and clean. Great stay for the whole family and we all enjoyed the pool. Highly recommend and I even considered staying another night just b/c we liked it so much!
Genuine Hotels.com guest review
1 night family trip Aug 1, 2013
v
US
4.0 / 5Excellent
The room was clean and comfortable. There were some wallpaper peeling issues and the carpet was wet in front of the air conditioner, which we reported but never saw it resolved.
Genuine Hotels.com guest review
6 night family trip Jul 9, 2013
A Hurst
US
5.0 / 5Outstanding
Have stayed at another hotel in the area in the past. Will stay At Hampton in the future.
Genuine Hotels.com guest review
1 night trip Jun 20, 2013
A Traveler
US
5.0 / 5Outstanding
my overall stay was a 10 out of 10
Genuine Hotels.com guest review
4 night trip Jun 11, 2013
A Traveler
US
5.0 / 5Outstanding
"close to town and shopping and family"
The most comfortable beds ever and rooms were immaculate. Staff was very hospitable and efficient. Staying at the Hampton Inn Castle Rock was a restful and pleasant experience.
Genuine Hotels.com guest review
3 night trip Jun 8, 2013
A Traveler
US
4.0 / 5Excellent
The hotel was nice. There was a lot of construction going on, however, they are improving the hotel nicely.
Genuine Hotels.com guest review
1 night trip May 26, 2013
A Traveler
US
5.0 / 5Outstanding
"Good location."
It was an excellent location for me. The hotel was clean and the staff very helpful. I would recommend highly.
Genuine Hotels.com guest review
5 night trip May 21, 2013
J. Scallen
US
5.0 / 5Outstanding
Very clean, staff was super friendly and helpful. Interstate noise was minor negative but overall I would have no qualms about staying here again.
Genuine Hotels.com guest review
1 night trip Apr 8, 2013
Ron
US
5.0 / 5Outstanding
"We will stay there again"
Perfect fit for our family....2 queen beds (not just double), late and early pool hours, free breakfast with lots of choices, free Internet! Just down the street from the outlet malls.
Genuine Hotels.com guest review
1 night family trip Mar 28, 2013
Sheri
US
5.0 / 5Outstanding
Great place.. Comfortable beds, clean hotel, easy access off interstate, nice staff - especially the breakfast staff, hot & cold items, cookies and coffee avail anytime.
Genuine Hotels.com guest review
1 night trip Mar 23, 2013
Marcia A
US
5.0 / 5Outstanding
"Visit to branch office in Castle Rock"
This hotel is ideally across the street from our Castle Rock office and is a very satisfactory place to stay for business. Thank you. I would not expect more for the price. This is a great value.
Genuine Hotels.com guest review
1 night trip Mar 24, 2013
A Traveler
US
5.0 / 5Outstanding
we were just there overnight but that hotel was very very nice; comfortable beds, decent breakfast and helpful staff. The sign on the elevators telling guests that all of the bedding is cleaned daily is brilliant and refreshing.
Genuine Hotels.com guest review
1 night trip Dec 28, 2012
A Traveler
US
5.0 / 5Outstanding
"First rate hotel for anyone."
One of the best hotels we've experienced. Clean, friendly staff. Comfortable. Breakfast was excellent.
Genuine Expedia guest review
Other trip Nov 4, 2012
A Traveler
US
4.0 / 5Excellent
"Great location"
Stayed for work it is dated but nice
Genuine Hotels.com guest review
1 night business trip Oct 12, 2012
Gina
US
5.0 / 5Outstanding
"Great hotel for everyone!"
Great location in the greater Denver, CO area. It is located across the street from the Outlet Mall in Castle Rock, CO. Great for everyone and easy reach of everything in and around Denver.
Genuine Expedia guest review
Other trip Aug 31, 2012
Laura & family
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Right next to the Castle Rock Outlet Mall"
This hotel is right next to the interstate but despite having a window facing, was very quiet. Room was clean and comfortable and the staff were excellent. Highly recommended.
Genuine Expedia guest review
Other trip Oct 19, 2014
Dave
AU
5.0 / 5Outstanding
"Great end to a tour of Colorado"
Having driven direct from Durango that day we were very tired and required a simple uncomplicated check-in. A very warm welcome....and warm cookies were received from the gentleman behind the desk at check-in and that continued with the lady buzzing around the breakfast area, to the two chirpy girls behind the desk at checkout. The room was comfy, the breakfast area relaxing and the breakfast good.
Genuine Expedia guest review
Other trip Jun 3, 2014
Martin
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"I recommended!"
Great service! And really good breakfast!
Genuine Hotels.com guest review
2 night family trip Nov 25, 2014
A Traveler
US
4.0 / 5Excellent
"HOTEL PARFAIT POUR FAIRE L'OUTLET DE CASTLE ROCK"
Hôtel choisi pour sa proximité à côté des magasins outlet excellent rapport qualité prix
Genuine Expedia guest review
Other trip Oct 30, 2014
Malrie
FR
5.0 / 5Outstanding
Excellent
Genuine Hotels.com guest review
1 night family trip Nov 1, 2013
A Traveler
FR
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night trip with friends Jul 17, 2015
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night family trip Jul 12, 2015
David
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night family trip Jun 12, 2015
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night family trip Mar 28, 2015
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night family trip Mar 6, 2015
Val
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night romance trip Dec 11, 2014
Tiffany
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2014
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night business trip Dec 4, 2014
g m
US
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