The hotel room has old dirty furniture. The room smelled musty. The hotel is beautiful outside, but the inside needs to be CLEANED and renovated. We had to ask for a blanket for the bed. The tub has rust next to it. We had to push on the door to lock the deadbolt. The photos of the pool are no longer accurate. The pool is dirty. The slide is broken. […] The parking lot was dark at night. Read moreGenuine Expedia guest review
"Good location but needs updated . A little dirty"
Dirty , pool slide closed . Dumpster next to front entrance smelt HORRIBLE !!Genuine Expedia guest review
"Bad service and Super old furniture almost destroy"
Erase this place if you can. When I arrive with my reservation for two queen beds non smoking made 2 week on advanced they only offer a king bed and sofa they don't respect your reservation they just want your money the pools are beautiful but the service is really bad I asked for towels because my room was empty around 6 pm I call 3 times they never […] arrive with the towels I took my towels by my self by 11 pm the furniture is really old almost destroyed don't waste your money if you looking for quality erase this place Read moreGenuine Expedia guest review
"Attend to customers need first"
Front desk need to be a bit more accommodating to meet the customers need and review what they have booked for rather than just give them a room. Also need to stop doing what ever it is among the staff and attend to customer when checking in or leaving especially when there is only one customer checking out. Great location and gas a lot of potential […] to become a 4.5 star. Needs a little TLC from staff. Read moreGenuine Expedia guest review
"Room service terrible"
Pros: Good location; Pretty nice pools, especially for the kids. My boys loved their private Caribbean/ship themed room! Cons: When we arrived, checked in, paid for the kids' theme type room, but didn't get it. So, had to go back downstairs to get the right room, Then, once we got the correct room, my wife found several large black hairs on and under […] the sheets. We immediately called the front desk and asked them to replace the sheets....3 more phone calls and 90 minutes later, room service finally arrives, and then hands the new sheets to my wife for HER to put on the bed....REALLY?? Plus, the gentleman, as well as nearly all of the other service staff can not speak English!!! My wife finally got him to replace the sheets..but what a major hassle! Wasted time we could have been enjoying the pools! Also, had to go to another floor to get ice...ice machine didn't work on 7th floor. Also, the room furniture, ie dresser and end tables must be the original ones from the 70's....the faux wood is either peeling off or worn to a white color instead of wood tones! I've seen nicer furniture in a Days Inn! Read moreGenuine Expedia guest review
"Doesn't live up to expectations."
Room size was great, but you can hear all your neighbors. Its put together very cheap. You have to walk across busy street to pools.Stopped at front desk for towels and bball to play at courts. 15 min. Later ball was flat and why aren't towel at pool? Check in was 4 not 3. Check out 10 not 11. Took swim in am before check out back to room for shower-they […] were already cleaning at 1045. Will never go back. Oh and putt putt for a toddler not pre teen or teenager. Still enjoyed our vacation. Read moreGenuine Expedia guest review
"Great for young children"
My wife and I just needed to get away for the day with the kids but didn't want to go to the theme parks. Found this place online and liked the room with the kids suite. There are three pools, two especially for kids and one for adults, along with a splash pad. Our two boys loved it, especially the water slides. I loved that there was a hot water spa […] at each pool, along with a tiki bar. The next morning we went to breakfast and found that it was a full complimentary meal. I was expecting maybe just coffee and donuts, but the selection was great - bacon, eggs, muffins, fruit, cereal, and you could make your own waffles. An unexpected perk since it wasn't advertised. The only negative was that the amenities in the room were not the best, and if you're going to have drinks in your room, bring your own cups. I probably could have asked for some, but brought my drink from the tiki bar and reused the cup. Read moreGenuine Hotels.com guest review
"Ok for sleeping"
The room was big, sofa bed uncomfortable, lack of pillows due to hotel at full capacity. Pool was nice & amenities for kids good. Staff on hand very good.Genuine Expedia guest review
"The beds should be changed after each guest."
My overall experience with THE INN AT CALYPSO was quite an adventure .When I made the reservation , I thought that I was making the reservation for the villa .There was a mistake made on my part ,but everything was solved by EXPEDIA . THANK YOU, MarthaGenuine Expedia guest review
They were friendly and it was a good stay love the pools and couldn't keep my son off basketball court .would stay againGenuine Hotels.com guest review
was good, the pool and other facilities is comfortable,Genuine Expedia guest review
We enjoyed the spacious villa, the laundry room, and close proximity to the attractions. The rooms were clean and the beds comfortable. The only downside was not enough toilet paper, dish soap, and trash bags. Luckily Walmart was across the street with easy access. Thank you for a fun vacation.Genuine Hotels.com guest review
We had a really nice stay at the hotel! Loved the pools and our Villa was really nice!Genuine Expedia guest review
"Very good place to bring your family."
Good place. Lots to do with the kids. Would stay again.Genuine Expedia guest review
"Nice location and pool areas where nice"
We arrived @ 3pm as expedia had posted check in time as and hotel refused to let us check in until 4pm There where no luggage carriers available for 20 min until I had to take someone's luggage off and use it and bring it back for them. If I didn't have a 1 year old and 3-4 bags it wouldn't have been a issue. Next day we hung out by the beautiful pool […] area and decided to order food from the tiki bar which was horrible!!!!! Never again. The best part was the pools. Read moreGenuine Expedia guest review
We love the pool area has a couple of slides kids love. Pool bar good drinks! Breakfast ends way to early but good food! Our king bed suite was very spacious and comfortable and clean. Late check in took a long time. Great location close to Walmart and Disney. We will definitely stay here again.Genuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
Response by The Inn at Calypso Dear guest thank you for sharing your great experience at our resort. best regards, Management
Very Bad!!!! The staff ignore you when u talk to them!Genuine Expedia guest review
"Would recommend to anyone going to Florida!"
Had a wonderful stay. Room was clean bed was comfortable. Loved the included breakfast and three different pools. Staff was very friendly and helpful. Overall a great hotel for the price!! Hope to go back soon !Genuine Expedia guest review
"Great budget place to take toddlers"
I wanted to take my 2.5 year old for a quick trip without breaking my bank. Based on previous reviews, I took a chance and booked this hotel for 4 days. My toddler had great fun in the hotel swimming pools and playareas. There is a game arcade for older kids and adults and a business center that is empty most of the time. The hotel does only basic house […] cleaning, and charges 10 dollars extra for full house cleaning. Even with the resort fees this hotel is cheaper than similar a brand alternatives. The reason I am not giving 5 stars because the rooms are a bit dated. If you are ok with it this place is a great value for the money. This place is right behind Kissimmee Walmart which has a 24 hour subway. Read moreGenuine Hotels.com guest review
Response by The Inn at Calypso Dear guest thank you for sharing your great experience at our resort. best regards, Management
"Great place for kids!"
What a great find! Spent one night in the kids suite before heading to Seaworld. If you have kiddos, get the kids suite! A separate sleeping nook themed as a pirate ship-my kids went nuts when they saw their beds. The pools, slides, tiki bars were a blast! Breakfast buffet was yummy and the staff was super friendly! Will stay gain for sure!Genuine Expedia guest review
"Very nice & affordable"
Close enough for the price. Great breakfast, nice pools, friendly helpful staff & clean, spacious roomsGenuine Expedia guest review
"Lots of pool hoppers frequent this hotel"
The pool was crowded because of pool hoppers (not hotel guest). Security is laxed, and staff don't address the issue when asked. Breakfast is not impressive, lots of processed foods and the fruits are canned fruits. Nothing fresh meaning no fresh fruits. The canned fruits were loaded with sugary syrup. yuck. The lobby rug is nasty. The mini golf clubs […] are worn. The hotel management needs to come check it out and make some upgrades. Rooms were clean. Staff was friendly but not professional. Not planning on returning. : ( Read moreGenuine Expedia guest review
"Close to Disney & had everything we needed"
I am shocked at the bad reviews. We stayed here for 3 nights & at $60 a night I honestly have never stayed at such a nice place for the money. It had BETTER than most breakfast bar, poolside bar, food, 3 swimming pools w new slides, kids lOVED! Hottub, Mini Golf, Splash Area, BBQ Grills, and a big play ground. By the time we grubbed down on breakfast […] & refilled all day on free coffee.....at $60 a night its the BEST Hotel Value I have ever had. Read moreGenuine Expedia guest review
That was a deception. First they don't change the sheet was hear on the bed and second I put the dnd (do not disturb ) and the took out that's was no good. Ant they took only the towels they don't take the garbage and don't change the sheet. That's was really bad experience .Genuine Hotels.com guest review
"nice low key great for family fun"
good time we just needed a nice quite place to unwind a visit with our 3 year old grandson we didn't want to do any parks, so hanging by the pool for a few days was perfect. we never left the property. had the free breakfast (not that great) and we eat dinner by the pool at the bar/café. they had really good food.Genuine Expedia guest review
nice resort area.Genuine Hotels.com guest review
"Decent hotel close to Disney"
When I arrived I wasn't able to check-in right away because their system was down and a line had already formed and there was only one person working at the desk. If your looking for space, this place has it. We got a 2 bedroom suite (which is just two rooms put together by opening the adjoining door) and we each had our own living room, kitchen, bedroom, […] bath, and balcony with a view of the pool. The floors are dirty and you can tell they never mop because the grout was pure black. Other than that--not too shabby for the price!! Read moreGenuine Expedia guest review
"close to disney, very econimically"
quick overnight stay. Main bed fine. Kids bunks bedspreads stained.Genuine Expedia guest review
"We checked out after 1st day"
Have stayed many years & was wonderful when owned by Carlson but had since been sold, left after first night. Wouldn't recommend to anyone.Genuine Expedia guest review
"Ex hotel manager"
I am not a big fan of Disney or the whole area. However this property is a nice place to drop your Disney dollar. The pool is excellent and the facility is ample Pool bar is only restaurant except for breakfast which they have no Idea if it's paid or if it's free. . basically an ex country Inn suites attached to a condo project but it works. Just don't […] expect too much service. Overall not a bad investment s far as Disney dollars are concerned ! Read moreGenuine Expedia guest review
Response by The Inn at Calypso Dear guest, thank you for your comments and we are glad you enjoyed our resort. However your concern about the breakfast is also our concern and our management team are implementing a better way to insure our staff and our guest are aware.
"Off the main road"
Our suite was very clean, kitchen was nice and clean and stocked with utensils, really nothing to complain about, we were very happy and will stay there againGenuine Hotels.com guest review
Response by The Inn at Calypso Thank you also for taking the time to communicate your concerns as we do appreciate all client feedback - positive and negative -as this is the tool that we use to measure ourselves both as a hotel and as an organization. Let us know if there are anything we might due to make our resort even better.
The Kid Studio we stayed in was nice but the housekeeping was HORRIBLE!!!! I booked it for 7 days & 4 of those days trash, no clean towels, & only changed the linens ONCE!!! NO one knows what they are doing here...DO NOT STAY HERE WASTE OF $$$$$$Genuine Hotels.com guest review
"Try another Hotel"
Rooms in need of update, Free breakfast cost $6.00 per day, per person. Internet Very Slow, TV's- Living room TV did not work, Bedroom TV, the remote did not work. Looks like they are updating sections at a time, so give it a while before using this Hotel.Genuine Hotels.com guest review
"Not bad for a night, but it was expensive."
We stayed here for a night because we wanted to be closer to MCO. A lot of other places were already sold out so we ended up here. This would be a great place to take a group of kids while you went to the attractions. The room we had could use some updating. The pillows were flat and they udnt have enough on the bed In the room. They should always […] have two per person. The free breakfast was good, and it started at 0600...early enough to make an early getaway. Overall. It was a good one night stay, but I've received better value elsewhere. Read moreGenuine Hotels.com guest review
The room details were not what was stated. The villas are nowhere near the pool which claimed the room overlooks the pool. It was actually across the street. We overlooked a parking lot. There was no video game console, which was also stated. And free breakfast does not exist! It was $6.00 per person and not worth that price at all.Genuine Hotels.com guest review
"Disney Family Vacation"
This was the perfect place to stay for our Disney vacation. Just minutes from Disney. When we arrived, The Inn at Calypso had overbooked the " Kid Room Suit" that we had booked through hotels.com. It was not much hassle at all. The hotel actually put us in a nicer room located in one of their villas. Everything was very clean, wonderful breakfast, friendly […] staff. We look forward to staying here again in the future. Read moreGenuine Hotels.com guest review
"Check in was a nightmare!!!!!!!"
They did not have my reservation. staff was very unhelpfull. Waited over an hour and I had to repurchase a room. Kids suite did not have video games as advertised. Staff came to the room to check on video games not working. They couldn't get it working. Said they would tell management. I never heard back from management.Genuine Expedia guest review
"It was ok."
The hotel changed name. I liked that the room had a separate suite. They had transportation to the parks but I thought parks were closer & the pick up times were too early at night. The housekeepers did a terrible job. In the 5 days stay they never vacuum. We had to ask for everything. Front desk said not to place the clean the room sign at the door […] because they didn't understand English ?? Mark them in color for heaven's sake ! Poor excuse ! Some of the hotel staff weren't as helpful to please us. Couple of times they didn't have ice. I think the hotel was overbooked & in some cases they didn't know how to handle it. Read moreGenuine Expedia guest review
great placeGenuine Hotels.com guest review
"Close to Disney & other Orlando attractions"
We booked two rooms for a one night stay prior to checking into a Disney property (my family of three & my sister's family of four). The hotel had apparently overbooked their standard rooms. We were upgraded to their "villas" on the adjoining property. The villas had a very nice kitchen area, jacuzzi tub, and washer/dryer. The pool area and grounds […] were pretty and well kept. Read moreGenuine Expedia guest review
Nice hotel; location was fine; shuttle to Disney World was nice; front desk staff was friendly; breakfast was good and there was plenty of seating. However, the tissue box was low and not replaced so we ran out of tissues the first day and had to call for more; ran completely out of toilet paper and when we called for more we were told it may take awhile […] so we could come to the front desk and get some; had regular and decaf coffee packets the first night, but these were never replaced - the second morning I went down to get a packet from the front desk and they only had decaf - the cafeteria didn't have any made and didn't open until around 7:30 or 8:00 that day. I realize it was a busy time (Thanksgiving), but some needs are pretty basic and should be taken care of, especially making sure there is plenty of toilet paper. Read moreGenuine Expedia guest review
Nice hotel!Genuine Expedia guest review
No blanket. M&m wrap left in the sheets by priveous guest. Bed noisy. Bathroom smells bad. Run down roomsGenuine Expedia guest review
Response by The Inn at Calypso We are sorry to hear you did not have a good night’s sleep due to the comfort of your bed. We know a good night’s rest is very important. Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your bathroom. We will discuss the conditions of your bathroom with hotel management to ensure all guest rooms are up to Country Inn & Suites standards. Thank you for taking the time to reach out to us and we hope for another opportunity to exceed your expectations.
"Good, but has catches"
Biggest catch is you get charged $15/day for "resort fees" above your nightly rate. Hotel is below your average Country Inn and Suites. Room service and daily cleaning is below average. Hotel isn't always maintained or that clean. Good thing is it's in a great location, cool setup, and breakfast is good.Genuine Hotels.com guest review
Very goodGenuine Expedia guest review
"Very nice rooms for the price"
We loved our room with the king suite and children's bedroom. The kids' bedroom was a bit small but they loved it. The staff was great at doing their jobs and being attentive. The maintenance staff even helped my husband repeatedly lift a very heavy wheelchair in and our of our van. The only comment that is at all negative (and this is so trivial) was […] that we asked for conditioner to go without free trial bottles of shampoo and the maids could not speak English and did not know what we were asking for. But that was so minor that it was not a big deal at all. This is really a great place for the money and very clean. They havee three pools that are fabulous and a hot tub. Read moreGenuine Hotels.com guest review
I'M SO DISAPPOINTED WITH MY STAY. THE STAFF GAVE ME THE RUN AROUND AT CHECK-IN. THEY COULDN'T FIND MY RESERVATIONS. THE ROOM WAS DISGUSTING. IT SMELL, THE SHOWER WALLS WAS CRACKED UP. THE ONLY PLUS WAS THE BREAKFAST STAFF. THE BREAKFAST STAFF WAS WONDERFUL. I WOULD NEVER EVER BOOK OR RECOMMEND THIS HOTEL!!!! HATED IT!!!!Genuine Expedia guest review
Response by The Inn at Calypso Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services with checking in guest's. We hope for another opportunity to exceed your expectations.
"Had a wonderful time"
We loved our stay and had a great time. Staff were organizing games at the pool all day. The Breakfast was amazing.Genuine Expedia guest review
"Not enough room"
The hotel was advertised to sleep 2 adults and 3 children. This is a regular room with 2 queen beds. Our teenager had to sleep on the chair. Other than that, the hotel was great. The breakfast was good and the staff was very friendly.Genuine Hotels.com guest review
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