"2 nights in Disney"
Great price, decent service, excellent location close to Disney.Genuine Hotels.com guest review
Great place to stay, will be returning!Genuine Hotels.com guest review
"Excellent service and unbeatable pricing!"
I loved staying here and will most likely stay again before concluding my business trip later this week.Genuine Hotels.com guest review
"It was just ok"
Front desk staff jad attitude which changed my mind about my stayGenuine Hotels.com guest review
"great place, good price"
Fun place,lots to do, for a great priceGenuine Hotels.com guest review
"Loved the stay."
Was perfect for us and price was a steal for this room. Loved it.Genuine Hotels.com guest review
Overall a pleasant experiance, friendly helpfull staff. Breakfast was OK to.Genuine Expedia guest review
"Nice hotel, unprofessional staff."
The staff needs more training on their customer service. They had guest waiting for a long time just to check in. I told the young man he needed to get someone to help him and he told me it was fine he was the only one and that it's pretty much ok to have us wait. I was already in line for 20 minutes. The family in front of me, had been waiting lon […] ger. Read moreGenuine Hotels.com guest review
VEry nice exelent resortGenuine Hotels.com guest review
Furniture is a bit old, service is slow due to an inadequate computer based system. Pools and Tiki bar are great, breakfast is just ok.Genuine Hotels.com guest review
"It was average."
The location was great in proximity to what we were looking to do. The amenities were also a Plus with our 3 year old. Although I feel the rooms needed some TLC and so does the facility in itself. From far away all looks really nice and vibrant but you take a closer look and you can tell the place needs work. For the price I expected more. PLUS, I booked […] a KING size room and got a room with 2 queen bed. My child was asleep and I was not going to make a move into another room so I did not complain. But well noted- I am not sure if there is a MIS-communication between Hotels.com and the hotel you book. Read moreGenuine Hotels.com guest review
Room that we booked was not available had to strugle to get comparable, and had to make 4 trips to desk to accomplishGenuine Expedia guest review
"Quick little getaway"
The hotel was very nice.Close proximity to universal. My children enjoyed the seperate space they had for sleeping. The staff was very friendly. Bonus was the breakfast it was delicious and included. I will be taking my family back very soon.Genuine Hotels.com guest review
"Great value for the price"
Not the best hotel but very close to everything, large breakfast, and friendly staff. They must have issues with people sneaking on as they force you to wear a wristband during your stay and give them your name, and other information for breakfast. The room could have use a little work but was clean and a nice size. Staff was very friendly. Would definitely […] stay here again. Read moreGenuine Hotels.com guest review
It was a wonderful room and the staff extremely helpfulGenuine Hotels.com guest review
"most incompetent front desk staff!"
Initial reservation worked out fine. Decided to stay one more night...front desk person said "I cant do anything for you...I cant check availability..". WHAT HOTEL CANNOT CHECK AVAILABILITY FOR THEIR OWN HOTEL??? He said I had to talk to reservations (which didn't come in till 10am...it was 8a at the time...) ...we needed to make a decision. I was going […] to rebook online (hotels.com again) and found a king suite for 67.50 but front desk person said he wasn't sure I could check in right away(so we could immediately transfer rooms) so I HAD to book through him at the desk (which NOW AMAZINGLY he CAN DO)...ended up paying double for one more night. VERY VERY UNHAPPY. Read moreGenuine Hotels.com guest review
Black Mold under kids mattress. This Place is Nasty!!! Breakfast was horrible and there is a rude woman Asking questions like she was from Homeland Security.Do not stay here beware.Genuine Hotels.com guest review
MY stay at the Inn at Calypso was a great one it was near to everything one would need..10mins from the parks and breakfast is serve early...makes my day a little easy...especially traveling with kids...will definitely visit again.Genuine Hotels.com guest review
"Our visit to Orlando"
we came to Orlando to visit with friendsGenuine Hotels.com guest review
"Worst experience ever"
Did not stay because reservation was incorrect. Caused us much mental distress as I drove a long way in the rain to get there.Genuine Hotels.com guest review
Response by The Inn at Calypso Thank you for taking the time to write us, it is very helpful and informative perspective of how we are doing. We have been under transition with the resort and staff. It is evident there are some staff are not up to the task. Again thank you for taking the time and letting us know and if you decide to give us another chance please reach out to us directly. best regards, Calypso Cay
"Failure with an attempt to correct."
Hotel Staff was not customer friendly but lighten up as they understood what I was saying and how the reservations were made. Had to make several calls to resolve the issue, staff did not attempt or go above and beyond to correct the issue.Genuine Hotels.com guest review
Response by The Inn at Calypso Thank you for taking the time to write us, it is very helpful and informative perspective of how we are doing. The concerns you have listed are addressed immediately! We have been under transition with the resort and staff. It is evident there are some staff are not up to the task. Again thank you for taking the time and letting us know and if you decide to give us another chance please reach out to us. best regards, Calypso Cay
"Nothing special, but great value"
Read a lot of bad things about this place before I went, but had no choice but go because of a family member booked it. Much to my surprise, it was nothing like the disaster I read about and had a really good time. It is what it is, a 3 star hotel, with alright rooms, clean enough, friendly and helpful enough staff.Genuine Expedia guest review
Response by The Inn at Calypso Thank you for taking the time to write us, it is very helpful and informative perspective of how we are doing. Again thank you for taking the time and letting us know and if you decide to give us another chance please reach out to us. best regards, Calypso Cay
If you need a place to sleep and rest, it is certainly good choiceGenuine Expedia guest review
This hotel has the potential to be a 4 star the grounds and pools and other outdoor amenities are fantastic. the hotel its self is not the best ..I was traveling with other family members and none of us recieved the accomodations we booked, my other family members were offered a rebooking at another hotel but we did not want to break the family up. […] the sheets were old and tattered there were stains all over the bed, we called room service to request additional sheets and a blanket and did not recieve until several calls were made up until midnight. the ceiling had cracks , wall paper was peeling off the walls the shower would not turn off leaked the entire time. stains in the carpet in rooms and throughout the hotel. the only good thing this hotel has going for it is the outdoor amenities and location. Very disappointing i would not return. Read moreGenuine Hotels.com guest review
Response by The Inn at Calypso Thank you for taking the time to write us, it is very helpful and informative perspective of how we are doing. There are number of items you have listed that are very concerning and we have to address immediately! We have been under transition with the resort and staff. It is evident there are some staff are not up to the task. Again thank you for taking the time and letting us know and if you decide to give us another chance please reach out to us. best regards, Calypso Cay
"loved our stay"
Very satisfied. Will definitely come back to the hotel soonGenuine Hotels.com guest review
Response by The Inn at Calypso Thank you for taking the time to write us, it is very helpful and informative perspective of how we are doing. Best regards, Calypso Cay
A pleasant stay. Unfortunately the water slide was out of order and the service at the front desk was very slow but friendly. My children loved the kids studio suite. We would definitely stay here again.Genuine Hotels.com guest review
"You get what you pay for"
Upon arriving at the hotel, we checked in and took our tired children upstairs to the room. We pulled out the sofa bed and discovered it was broken. There were no sheets for the bed anyway. While looking for sheets, we discovered the lamp was broken, and there was no soap in the bathroom. We went back downstairs, where the helpful desk clerk gave us […] several bars if soap and flagged a maintenance person over to help us. He determined the sofabed was indeed broken and offered to do something about it that night. We were tired and just wanted to go to bed, so we just switched rooms. The new room still didn't have sheets, so they sent some up. When I asked for a blanket, housekeeping to me they were all out. I froze all night because the AC made the bedroom cold while leaving the sitting room where the kids slept too warm. The staff was helpful, but the rooms are in need of maintenance and upkeep. Breakfast was good. The pool looked dirty. The music from the pool area could be heard through our windows. One pool and the tiki bar a open until 11pm, so if you like quiet before then, ask for a room on the parking lot side. With soap, and a functional bed. Read moreGenuine Hotels.com guest review
The location is very goodGenuine Hotels.com guest review
excellentGenuine Hotels.com guest review
"Home Sweet Home"
I loved this hotel! Too many amenities to mention but breakfast was delicious! I love the staff!!! My daughter loved the pools!!! My husband loved the tiki bars!!!Genuine Expedia guest review
It was nice bathroom very clean. Good breakfast.Genuine Hotels.com guest review
"Hotel was pretty good for price and location"
Hotel it's self was good. Staff didn't have answers when asked questions. We went to the Tiki bar just for the advertised tropical drinks in the monkey coconuts and they didn't have any! Very disappointing. The room was picked up daily and bed was made but nothing was actually cleaned. Hairs were left in the bathroom, ect. Breakfast being included was […] convenient but not the best. Overall I would say for price and location it was a good hotel. Read moreGenuine Hotels.com guest review
Response by The Inn at Calypso Dear guest, thank you for your comments. The items you had mentioned are being addressed and there will be a re-training of all our staff to resort knowledge. Thank you again for choosing The Inn at Calypso. Best regards, Calypso Cay
"Incredible family resort near Disney!"
I can't say enough fabulous things about our stay here -- the grounds, the room, the activities, the fabulous staff and how incredibly easy it was to get to Disney from here. This will be THE place we stay from now on when in the area - can't ask for better!Genuine Expedia guest review
Response by The Inn at Calypso Dear guest, We are happy your experience at our resort was a pleasant one, please let us know when you are returning. Best regards, Calypso Cay
"It was awesome"
it has so many amenities to enjoy , I stayed by myself and it was just what I needed the villas are awesome and staff tooGenuine Hotels.com guest review
"Dirty Dirty Dirty"
Rooms are filthy and the carpet throughout the resort is also filthy. Mold is loaded in these rooms. Asked to be moved twice. Toilet leaked from the floor above into my bathroom. Management never came to help busy front desk or address my concerns. Advertisement is false. No s'mores, no 12 ft tv, one of the slides broken at the pool, no pool towels. […] Long black hair in the pool, No cleaning service......and good luck emailing or calling a manager. They never responded to the email and put me on hold for 15 min 3 times and then hung up. Health department should be called. It's GROSS! Read moreGenuine Expedia guest review
Response by The Inn at Calypso Dear guest, thank you for your comments. The items you had mentioned are being addressed and there will be a re-training. Thank you again for choosing The Inn at Calypso. Best regards, Calypso Cay
Very helpful staff throughout the hotel especially house keeping. Front desk girls were a bit disorganized. If u do everything over the reservation line it's better and very simple they got it together. Love the grounds some furniture needs updating not bad will return.Genuine Hotels.com guest review
"Had great time.."
It was a great experience it was all for my 7yr old son he enjoyed it alot!!Genuine Expedia guest review
The hotel room has old dirty furniture. The room smelled musty. The hotel is beautiful outside, but the inside needs to be CLEANED and renovated. We had to ask for a blanket for the bed. The tub has rust next to it. We had to push on the door to lock the deadbolt. The photos of the pool are no longer accurate. The pool is dirty. The slide is broken. […] The parking lot was dark at night. Read moreGenuine Expedia guest review
"Good location but needs updated . A little dirty"
Dirty , pool slide closed . Dumpster next to front entrance smelt HORRIBLE !!Genuine Expedia guest review
"Bad service and Super old furniture almost destroy"
Erase this place if you can. When I arrive with my reservation for two queen beds non smoking made 2 week on advanced they only offer a king bed and sofa they don't respect your reservation they just want your money the pools are beautiful but the service is really bad I asked for towels because my room was empty around 6 pm I call 3 times they never […] arrive with the towels I took my towels by my self by 11 pm the furniture is really old almost destroyed don't waste your money if you looking for quality erase this place Read moreGenuine Expedia guest review
"Attend to customers need first"
Front desk need to be a bit more accommodating to meet the customers need and review what they have booked for rather than just give them a room. Also need to stop doing what ever it is among the staff and attend to customer when checking in or leaving especially when there is only one customer checking out. Great location and gas a lot of potential […] to become a 4.5 star. Needs a little TLC from staff. Read moreGenuine Expedia guest review
"Room service terrible"
Pros: Good location; Pretty nice pools, especially for the kids. My boys loved their private Caribbean/ship themed room! Cons: When we arrived, checked in, paid for the kids' theme type room, but didn't get it. So, had to go back downstairs to get the right room, Then, once we got the correct room, my wife found several large black hairs on and under […] the sheets. We immediately called the front desk and asked them to replace the sheets....3 more phone calls and 90 minutes later, room service finally arrives, and then hands the new sheets to my wife for HER to put on the bed....REALLY?? Plus, the gentleman, as well as nearly all of the other service staff can not speak English!!! My wife finally got him to replace the sheets..but what a major hassle! Wasted time we could have been enjoying the pools! Also, had to go to another floor to get ice...ice machine didn't work on 7th floor. Also, the room furniture, ie dresser and end tables must be the original ones from the 70's....the faux wood is either peeling off or worn to a white color instead of wood tones! I've seen nicer furniture in a Days Inn! Read moreGenuine Expedia guest review
"Doesn't live up to expectations."
Room size was great, but you can hear all your neighbors. Its put together very cheap. You have to walk across busy street to pools.Stopped at front desk for towels and bball to play at courts. 15 min. Later ball was flat and why aren't towel at pool? Check in was 4 not 3. Check out 10 not 11. Took swim in am before check out back to room for shower-they […] were already cleaning at 1045. Will never go back. Oh and putt putt for a toddler not pre teen or teenager. Still enjoyed our vacation. Read moreGenuine Expedia guest review
"Great for young children"
My wife and I just needed to get away for the day with the kids but didn't want to go to the theme parks. Found this place online and liked the room with the kids suite. There are three pools, two especially for kids and one for adults, along with a splash pad. Our two boys loved it, especially the water slides. I loved that there was a hot water spa […] at each pool, along with a tiki bar. The next morning we went to breakfast and found that it was a full complimentary meal. I was expecting maybe just coffee and donuts, but the selection was great - bacon, eggs, muffins, fruit, cereal, and you could make your own waffles. An unexpected perk since it wasn't advertised. The only negative was that the amenities in the room were not the best, and if you're going to have drinks in your room, bring your own cups. I probably could have asked for some, but brought my drink from the tiki bar and reused the cup. Read moreGenuine Hotels.com guest review
"Ok for sleeping"
The room was big, sofa bed uncomfortable, lack of pillows due to hotel at full capacity. Pool was nice & amenities for kids good. Staff on hand very good.Genuine Expedia guest review
"The beds should be changed after each guest."
My overall experience with THE INN AT CALYPSO was quite an adventure .When I made the reservation , I thought that I was making the reservation for the villa .There was a mistake made on my part ,but everything was solved by EXPEDIA . THANK YOU, MarthaGenuine Expedia guest review
They were friendly and it was a good stay love the pools and couldn't keep my son off basketball court .would stay againGenuine Hotels.com guest review
was good, the pool and other facilities is comfortable,Genuine Expedia guest review
We enjoyed the spacious villa, the laundry room, and close proximity to the attractions. The rooms were clean and the beds comfortable. The only downside was not enough toilet paper, dish soap, and trash bags. Luckily Walmart was across the street with easy access. Thank you for a fun vacation.Genuine Hotels.com guest review
We had a really nice stay at the hotel! Loved the pools and our Villa was really nice!Genuine Expedia guest review
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