"We got catfished"
THE PICTURES ON THE WEBSITE DID NOT MATCH THE ROOM AT ALL, IT WAS VERY DIRTY.Genuine Hotels.com guest review
"Staff = Great; Bed setup, not so much."
My wife and I went to Savannah for an overnight/ day trip. The hotel was good enough for our purpose. However, the bed was smaller than expected, and the mattress was definitely uncomfortable (it was hard and raised in the center, down by the area of the knees). There were no extra blankets in the room, and the staff is non-existent after a certain […] hour. Also, the AC unit blew cold air well, but consistently, throughout the entire night, the sound of rushing water could be heard coming from the unit. All in all, it was a place to crash, and the price was right enough. Read moreGenuine Expedia guest review
"extended stay review"
everything is old outdated and dirty the hotel room smelled very uncomfortable bed although the staff was very nice would not recommend staying thereGenuine Expedia guest review
Ok hotel. Probably worth extra price to be nearer historic Savannah if this is vacation.Genuine Hotels.com guest review
"Ok for the price."
The Hotel was little Smelly. Carpets was dirty and room furniture are very old and dirty. May be that is why Price is cheap.Genuine Expedia guest review
I reserved a non smoking, double bed room. Upon entering, the room smelled like it had not been aired in ages-like people had been smoking in it non stop for decades. Beds had cheap bedspreads that did not even stay on the bed while sleeping. Breakfast served was just cold cereal and muffins to go. Very disappointed.Genuine Hotels.com guest review
I was told that this was a studio suite which included two double beds, and pull out couch. There was no pull out couch and the front desk stated they none of their room were as such.Genuine Hotels.com guest review
The hotel was in a good location for getting around Savannah. The staff was courteous and friendly.Genuine Expedia guest review
"Not a great location"
The main reason I rated this on the negative side is the location - it's right on the seam of a transitional part of town and is surrounded by quick loan & cash places as well as pawn shops (there are several right next door). As a lone female traveler, I was not thrilled about coming back after dark or about leaving my car parked there overnight. The […] hotel itself was okay (and the staff was very welcoming), but you could tell that it didn't get a lot of maintenance and the room/bathroom felt kind of dingy. Read moreGenuine Expedia guest review
"What I expected for the price."
Hotel stay was pleasant and met our basic needs. We needed a reasonable rate and a clean room and we got both. The better hotels in Savannah are much more expensive so we were not expecting a 4/5 star experience. Beds were very firm and squeaky but I would stay there again.Genuine Hotels.com guest review
"Good location for price."
Like refrigerator and shower. Morning coffee good, breakfast so so.Genuine Hotels.com guest review
"Close to River St"
The stay was good and I would use this Hotel again in the futrue.Genuine Hotels.com guest review
"great for workers away from home"
good location, rooms have a kitchen...however no poolGenuine Expedia guest review
"Great place if you are used to living in squalor"
We had 2 rooms - both supposedly non-smoking. Both reeked of cigarette smoke and other unpleasant things. We went and bought Febreeze and air freshener that didn't help much. The linens had not been changed on at least 2 of the four beds. There was a layer of grime over most of the room (e.g. phone, window sill, AC). The showers were molded and I definitely […] wouldn't cook in that kitchenette! The beds were hard as a rock. It is definitely not worth the amount of money they are charging. Will not be back...ever..... Read moreGenuine Hotels.com guest review
The room smelled like cat pee barely masked by several airfreshners. Besides that - alright for the price.Genuine Expedia guest review
Way overpriced considering there are plenty of hotels nearby that we're half the price we thought we would be within walking distance to some of Savannah's sights but that was not the case. Terrible water pressure too .Genuine Hotels.com guest review
My biggest complaint is that they "don't do wake up calls." As far as the smell that others complain about... that's just from people cooking in their rooms and should be expected in an extended stay hotel equipped with stoves. Room was adequate. Maybe management should look into better virus protection since my computer got one as soon as I logged […] on. Most of the staff was friendly and helpful. Read moreGenuine Expedia guest review
We stayed at the Extended Stay America Savannah Midtown while visiting Savannah for two days. The first concern became immediately apparent as we arrived at the property. The area around hotel was not what I would consider safe. Within one block, there were numerous pawn shops, check cashing stores, and title loan businesses. Barbed wire and barred […] windows were the norm for the area. While we didn't experience any problems, we were very concerned for our vehicle in the parking lot. The hotel is definitely a very low budget option. The lobby is small with two chairs for public waiting. Our room was not very clear, with the bathroom being the worst. The corners of the bathrooms has piles of dirt and old hair. Disgusting. The beds were uncomfortable. They don't have fitted bottom sheets and the sheets they use are so small, they don't stay covering the bed. Again, disgusting, The polyester bed cover was uncomfortable. The complimentary breakfast was basically a cart with coffee, hot water for tea, commercial prepackage muffins, granola bars, apples, and oranges. This was our first time ever in an Extended Stay America hotel, and will be our last. For the same price (average cost for us was over $80 per night) we have stayed in much better hotels. They don't have ice, they don't provide access to a printer, they don't change the bed linen or towels during your stay, they don't empty the garbage. My advice, don't stay at the property. There are better options. Read moreGenuine Hotels.com guest review
I went to Savannah for the well known St. Patrick's day festivities in 2012. I had such a good time, I was eager to book my 2013 trip. I booked my stay with Extended Stay America 6 months in advance. Upon arrival on 03/15/13 at 4:30 p.m. (check-in was 3:00 p.m.) I notice there are 10 people in the lobby waiting with their luggage for their rooms, there […] is a line of 6 people in front of me, there is only 1 associate working the front desk and answering the phone, and it was hot and stinky in the lobby. I booked 2 rooms, 1 was smoking (my error) the other was non-smoking. I was told that 1 room was available so far for check-in and it would be about a 30 minute wait for the 2nd room. I go to the room which I expect to smell like cigarette smoke but it also smells like an illegal substance and an unidentifiable foul odor. The hotel was too busy to notify and there were no rooms to change out with. When we were able to check into the 2nd room several hours later there were black stains on the carpet and bedspread, black stains in the shower, and a dried, red stain on the bathroom floor. The stench was not as foul in this room but it was still present in the room, hallways, lobby, and stairwell. Also, I was never told that housekeeping does not come unless you stay there for at least 8 days. The hotel was dirty, stinky, poorly staffed, too far away from the downtown area, and located in the ghetto. Read moreGenuine Hotels.com guest review
Was just what we needed.Genuine Hotels.com guest review
Somewhere along the line there was a mixup about beds and the hotel staff were just not that helpful. Otherwise, the accomodations were good.Genuine Expedia guest review
Did not meet our room requestGenuine Hotels.com guest review
I stayed with my girlfriend over the weekend and it was awesome. I had wanted a nonsmoking room originally but when I arrived they informed me they over booked them. We had to settle on a smoking room, but they deep cleaned it for us so it wasn't noticeable at all. The service staff was extremely nice and the hotel was in a perfect location. Overall […] my experience was superb. Read moreGenuine Hotels.com guest review
We were very uncomfortable. The water was barely warm and one night it was actually cold. The fan in the AC/heating unit made an awful noise, like the fan was hitting something. I called their attention to it after the first night, but it was not fixed for the next night. Also there was not a newspaper available for purchase.Genuine Hotels.com guest review
"extremely hard beds"
Would not stay again, beds were very hard and uncomfortable. Room had heavy smell of fried fish. I asked that the room be sprayed with deodorizer, however it was never done. I had to go to the front desk again and ask for something to spray the room with myself.Genuine Hotels.com guest review
"Not far from SCAD"
Excellent, we will be back.Genuine Hotels.com guest review
"Just wanted to look at historical site"
The bed was uncomfortable and not a true queen. The location was surrounded by so many restaurants.... Bonefish, Sticky Fingers, Applebees. Very close historical sites less than three miles...Genuine Hotels.com guest review
"the green star"
I would stay again, definitely recommended to a friend of mine the people at the front desk the most helpful ive seenGenuine Expedia guest review
"You get what u pay for"
The bed was comfortable. The hotel stunk and the linens were old and had cigarette burns, that's probably part of the smell, even though we were in a smoke free room.Genuine Hotels.com guest review
"Close to River Walk"
We were so impressed with the kindness and super politeness of the clerks on duty. They were all so helpful. Even our dogs enjoyed their stay!Genuine Hotels.com guest review
We needed to be closer to SSU but another cust svc rep booked us in a 'savory' hotel that was located 45 mins away. I called a rep & she found this location that was also pet friendly @ the last minute. The desk clerk on duty was extremly helpful and genuinely pleasant.Genuine Hotels.com guest review
We chose to stay in this hotel a few miles away from the historic district of Savannah in order to save a little bit of money (as staying within the historic district is very pricey.) It was a pretty horrible experience. Both nights we stayed we were rudely awakened at various points during the night/early morning by loud noises including our refrigerator […] making an odd clicking sound, the shower making another odd sound, random hammering, and early morning vacuuming. By the end of it, we needed a vacation from our vacation. Read moreGenuine Hotels.com guest review
"Very nice stay"
The stay was very nice, it was clean and the bed was comfortable. The water made a noise in the mornings, but other than that, it was nice.Genuine Hotels.com guest review
About what I expected at this class of hotel.Genuine Hotels.com guest review
"Great for a getaway."
Great location...shopping..Tybee Island. Exterior/Interior was well kept. Staff was extremely friendly. Hallways smelled of smoke a little, even on the non smoking floor, but was not an issue inside the room. Beds were a little small for a double and the mattress was a little hard. Also, no ice machine, but there is ice in the freezer. Overall....it […] was a great room for what we needed and the price!! Read moreGenuine Expedia guest review
"Good location, friendly staff"
Very friendly staff. Very basic accomodations. Good location.Genuine Expedia guest review
enjoyed it very much but did not get next day room cleanup and pillows on bed was too thin. could have had better pillows.Genuine Hotels.com guest review
Had a great stay. Front desk staff was super friendly.Genuine Hotels.com guest review
"a lackluster stay"
While there was nothing particularly egregious about the stay, there was no compelling reason I would choose to stay there again. The staff was certainly courteous and pleasant, but they're operating with either limited resources or restrictive policies. Nowhere else have i been told that they cannot provide a wakeup call. Only one other hotel I've […] visited neglected to provide a bottle of shampoo. The room was "tidy" but I wouldn't say clean. It was just a disappointing stay. While the price was great, in this case, I certainly got what I paid for. Read moreGenuine Hotels.com guest review
"OK stay. Nice staff."
The staff was friendly, but thought our sheets were not actually changed before we checked in. The housekeeper showed up at our door right after we checked in, and seemed surprised we were there already. She asked if we had enough towels, but said nothing else about the status of the room's cleanliness. It was apparent the sheets were not clean when […] we went to go to bed that night. Front desk staff willing to solve problem immediately. The booking agent told me over the phone that the hotel was 8 miles to walk to downtown. I said "8 miles?!" She replied "Oh no. I meant 8 minutes". Turns out it was NOT 8 minutes at all, and we had to drive. Read moreGenuine Hotels.com guest review
"good price for location"
Hotel was nice for the price and location. Watch out for leaky a/c and sticky fingers. Don't use the safe...its not safe! Over all friendly staff. If you are looking for something affordable and close to everything this is the place to stay. Just don't use the safe!Genuine Hotels.com guest review
The biggest problem was the number of people staying in the hotel. A lot of families were there and would hang out in the halls. The room was in need of renovation or a serious cleaning and the furniture was uncomfortable. The hotel staff were very friendly and we did not have any real problems. Even though the room was cheap, we could have done better […] for the money. Read moreGenuine Hotels.com guest review
My husband and I have stayed at this hotel several times over the past five or six years. We were so disappointed when we entered our room and saw crumbs and dust on the counter, food scraps in the microwave, and in the refrigerator. After a fifteen minute wait, we were given another room that was worse. We could not believe that this was the same hotel […] that had provided such CLEAN, comfortable accommodations to us year after year in the past. We won't be staying there in the future. Read moreGenuine Hotels.com guest review
"all right for the price"
the hallway, lobby and room itself smelled of smoke. Staff was friendly.Genuine Hotels.com guest review
I did not enjoy my stay at all. The smell of the hotl was awful. Smelled like smoke all throughout the hotel. There were stains on the bed comforters and floors. The beds were hard as a rock. The tub was not clean. My sister in law and I were supposed to get rooms side by side, never happened. It was awful. Never again will I go back there. Its nothing […] like the pictures on the internet. Read moreGenuine Hotels.com guest review
"great location for shopping"
Location, location, location. It was on the main road from the mall, the civic center, and river street. It was the perfect location for my visit to savannah. I do plan on visiting the city again and I will be staying at this hotel because the frontdesk clerks were very friendly and informative.Genuine Expedia guest review
We stayed at this hotel following a surgery for my husband to recover. cons:The reviews said the place smelled funny, I assumed that was the non-smokers' opinion, but it really did. There were burn marks on ALL the furniture and the handles on the dresser were hanging off. There was also a mysterious stain on the sheets. The bed is 'firm' and seemed […] smaller than a queen. Pros: It was a place to sleep where no one bothered us. Hotel staff and other guests were always friendly. Read moreGenuine Expedia guest review
"Needs a good cleaning"
Although the staff was pleasent and helpful about some minor complication, no one went out of their way. Overall the place is a cheap stay and lives up to that. Clean bathroom, clean kitchenette, clean sheets. Filthy carpet, bed rails and box spring under mattress...yeouu. Dingy hallway. Not much up keep done in years. Three miles drive to historic […] Savannah was okay. Read moreGenuine Hotels.com guest review
Hotel was dirty. Staff was unprofessional and actually gave the room I supposed to be in to someone else. The dishes in the room were nasty and also the kitchenette sink. This was the worst hotel I have ever been in. I will never stay there again!Genuine Expedia guest review
"close to most things in savannah"
it was rated a non smoking room. the room and halls reeked of smoke and need of changing of carpets and need for new paints or cleaning walls to keep smoke smell down. The sheets on the queen bed were for a double bed, and so they would not stay on, and the staff could not help except to give us more double sheets which they asked us to put on: that […] did not bother me except it did not solve the problem, and it made me think that others had slept on the mattress without sheets, so that was a turnoff. But in general the accomodations were somewhat adequate, but would not rec. it. Read moreGenuine Hotels.com guest review
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