Hotel was run down and facility was dirty Hotel looked old and smelled, had the feeling that the room was not cleaned before we moved inGenuine Expedia guest review
The first night had to have front desk come to room. The toilet was not flushing right, she tried to call maintenance , but no one answered. So she plunged it the best she could. The next day mother nature called and it just got ugly all over again, my husband had to do the walk of shame from the front desk to our room with a plunger. She was going […] to try to move us but all rooms were full. I told, I believe the manager about situation upon check out, I gave him my correct address, he said he would send voucher for free stay. I still have not seen that, but that's neither here or there. So for that reason I would not recommend any of my friends or family to stay. Read moreGenuine Expedia guest review
I wish I would have taken down the clerks name at the front desk. She was extremely nice and helpful. When we walked in she was trying her best to get change for a guest. and at the same time trying to assist a second guest and she let us know that she would be with us shortly. After we checked in she told us to let her know if we needed anything at […] all just to give her a call and she would be glad to assist. And she had a smile on her face. Everything was awesome.....I will be staying again Read moreGenuine Hotels.com guest review
Cozy and nice neighborhood. Pet friendly. Nice staff.Genuine Hotels.com guest review
"It was great!"
I came for Spring Break. It came was wonderful. It was located right as we turned on into Abercorn. The street had every resturant and shopping center. The hotel was very clean and the employees and guest were very friendly. The downside was no pool, no big breakfast, and no maid service. It was an extra charge because we only stayed 4 days. The room […] had a slighy odor but was not unbearable. It was extremely clean and well kept. I would stay again any time. Read moreGenuine Hotels.com guest review
"Not on the river, but probably the next best thing"
In town for the rugby tournament. Great service at the desk, and the rooms worked for us.Genuine Hotels.com guest review
They have just refurbished the hotel. The actual craftsmanship and attention to detail was outstanding. They really took time to make sure things look great, feel right, fit right, work well and look good. I was very impressed with the overhaul. Plus, its a good value for a pretty nice place.Genuine Hotels.com guest review
Overall this hotel was ok for the one night. My only problem was the bed...super duper hard and uncomfortable.Genuine Expedia guest review
Great room that had a kitchenette. Spacious bathroom and comfortable beds. Close to downtown Savannah and surrounding restaurants.Genuine Hotels.com guest review
Old room, old carpet. Alicia at the desk was great! But I would not stay here again.Genuine Expedia guest review
We were very excited about getting a room at Extended Stay. Even though we were only there for one night, it was not a good experience at all. Our beds were very comfortable and the room was very clean. The floor we were on had guests who returned from a wedding rehearsal around mid-night and did not quiet down until 3:00 AM. The toilet in our room […] was clogged and we were told that there was no one available to fix it. We were not offered another room, although that would have inconvenienced us as we were trying to get some rest. We got a plunger from the guest services and tried for 2 hours to unclog the toilet. When we checked out I explained to the service desk my disappointment about our stay. She told me that she could not reimburse us because we had gone through hotels.com for our reservations. (She explained that several people had also had toilet problems in the hotel that night, and that the young girl at the desk during the night did not have anyone to send to help us.) We were promised another night at an Extended Stay, but no confirmation of that has been received. I have never had such a bad experience when staying anywhere before. I would be open to using Extended Stay again for another "trial" stay, but I would ask a lot of questions before we unpack our bags. Read moreGenuine Hotels.com guest review
"Great Hotel, Very Clean and Dog Friendly"
We will for sure stay here again. Very clean room, no smell at all. The staff was very attentive and friendly. If you have dogs, this is a good place to come stay. The price was very good specially for the quality of the rooms.Genuine Expedia guest review
The room was nice and comfortable. They were remolding so the room we got had already been done so it had that nice new smell to it. Staff was friendly. Would stay again.Genuine Hotels.com guest review
The customer service at this location was extrodinary. Kimberly at the front desk as well as house assisting members were extremely attentive and provided excellent customer services. The location itself is being remodeled and should complete the renovations before issueing rooms. My dressor drawer was hanging from the hinge and the luggage rack fell […] off the wall as I inserted my luggage. It is a pet friendly hotel but the hall way should not smell like pets. I've stayed at other pet friendly hotels and never new the difference. All that being said, the staff was outstanding. Read moreGenuine Hotels.com guest review
"Comfortable place to stay"
The hotel staff is extremely nice. The front counter girl was very helpful and made sure we had everything we needed! The room was nice and so convenient to have a kitchen in there! The bed was very comfortable, very nice to climb into and watch t.v after a long day!Genuine Expedia guest review
"Friendly hotel in midtown."
The hotel staff went above and beyond when my travel plans changed at the last minute. Everyone was very friendly and helpful. It was like staying with family.Genuine Expedia guest review
"Acceptable Hotel Right Outside Historic Savannah"
this hotel was perfect only because we only needed a place to lay our heads at night. For the money my expectations were completely met.Genuine Expedia guest review
"in a pinch"
Its very ...acceptable. Synthetic material bedspread kept sliding off us during night. No ice machine hampers short stay guests. But was serious upgrade from another motel 4 blocks south with their cockroaches. Much better here.Genuine Hotels.com guest review
"it was just ok"
The beds were not very comfortable. Though the location is convenient its not a place I would stay again.Genuine Hotels.com guest review
i was a little disappointed that there was no place to sit in the lobby and we had to take breakfast back to our room. the young lady at the desk was very helpful in sending us to local eating places and she gave us a great map of the area . i would definitely stay there again if we went back to SavannahGenuine Hotels.com guest review
Clean sparse room, very comfortable beds. The floor was so recently shampooed that is was still damp. The kitchenette is adequate, but only two place settings, and no measuring cups or bowls, just one pot, one pan and a spatula. Still we had a great stay and cheaper than other suites. I will probably stay here again.Genuine Hotels.com guest review
Room smelled like bad body odor as soon as we walked in. Carpet was stained all over and had rips. Tub had stains and fridge was filthy. I would not recommend this hotel at all. Needs serious cleaning and remodeling.Genuine Expedia guest review
"Will stay again"
After 2 different stays in savannah hotels this was the best so far. Even left another hotel that was rated 4 for this one. Clean, service was GREAT, safe and will stay again. No reason to find another place to stay when I come back again.Genuine Hotels.com guest review
"Nice and Good Price Some Concerns"
Everything was good especially the staff EXCEPT there was no WIFI and when I tried to login with the password provided by the front desk it screwed up my Verizon phone. You need WIFI in a hotel to get around town efficiently. Might or might not restay.Genuine Expedia guest review
"A big disappointment"
For the price I paid, I was really disappointed with the quality. The rooms didn't feel clean. The carpets were gross and I even had to check for beg bugs. Would not stay here again.Genuine Hotels.com guest review
"Better than I imagined"
I honestly wasn't expecting much from this place, but I was pleasantly surprised at how nice it was! Very clean and comfy, not too far from downtown, but still a 3 mile drive. I will definitely stay here again!Genuine Hotels.com guest review
If you don't want to pay the rates for Historic Savannah this is a good option. It is a straight drive into main downtown and close to food and shopping. It should have been cleaner though.Genuine Hotels.com guest review
Kimberly, desk clerk was SUPER NICE and went over and beyond call of duty to make guest feel welcome. On the 3rd floor, on way to room smell was terrible, trash room on corner. Room nice and clean.Genuine Hotels.com guest review
"Good value at a convenient location."
We only stayed overnight, but the extended stay room had a small kitchen which we didn't use. Probably because the rooms have refrigerators, the hotel did not have an ice machine. The room was nice-sized and clean. TV was a flat screen HD model with plenty of cable channels. The bathroom appeared clean, but there was some hair on the toilet seat. While […] the hotel building looks well maintained, the surrounding area is kind of a mixed bag. There are pawn shops and bail bond establishments nearby, but the overall the neighborhood looks okay. The complimentary breakfast was really nothing more than coffee and a snack bar. No complaints, though. Again the room price was good and so was the coffee. The only staff we encountered was the woman behind the desk who checked us in and, the next morning, checked us out. She was excellent. She was cordial and looked and acted very professional. My wife commented that the woman would do any hotel proud to have her working at the desk. Read moreGenuine Expedia guest review
"good to have a kitchen but place needs updating"
Nice bed which is important to me. I slept well. The sink handle was stripped and took some effort to get the flow off. Very little water pressure but enough to take a shower though a little slow. The room had a strong smell. Not sure if they allow pets in all rooms but that would explain it.Genuine Expedia guest review
"Near downtown and shopping/restaurants."
Needed somewhere to stay for the weekend while visiting downtown savannah and Tybee island. Great location for the price and room condition. Near lots of restaurants and shopping. Less than ten minutes from downtown savannah. We got to Tybee island in around twenty minutes. Room was not bad, but the beds where a little stiff. Very quiet though and very […] friendly front desk staff. Morning breakfast is coffee and some minor grab items, but better than nothing. Would stay there again. Read moreGenuine Expedia guest review
"EXCEPTIONALLY POOR SERVICE!!!"
Does anyone here feel that housekeeping is an amenity? On a three night stay I was informed only after inquiry that this hotel doesn't provide housekeeping on any stay less than a week without a fee. The fee was paid and the service was still NOT PERFORMED!!! In addition, due to an error made by the front desk , a member of my party staying in another […] room was awakened at 3am and asked to CHANGE ROOMS for an after hours check in!!! I don't care who made the mistake(s) at the desk (regardless of which shift was on at the time) the fact of the matter is that if an a previously accommodated guest is occupying a room, this sort of unprofessional behavior is INTOLERABLE!!! If you're looking for convenience I would suggest the Hilton Garden Inn located next door about 200ft away!! Read moreGenuine Hotels.com guest review
"awful place to stay!!!"
Do not stay in the hotel! It is an awful place to stay. If you are looking to stay in Midtown savannah, do not stay here. there are other hotels nearby. Do NOT book a night here.Genuine Expedia guest review
"WE GOT CATFISHED"
THE PICTURES ON THE WEBSITE DID NOT MATCH THE ROOM AT ALL, IT WAS VERY DIRTYGenuine Hotels.com guest review
"We got catfished"
THE PICTURES ON THE WEBSITE DID NOT MATCH THE ROOM AT ALL, IT WAS VERY DIRTY.Genuine Hotels.com guest review
"Staff = Great; Bed setup, not so much."
My wife and I went to Savannah for an overnight/ day trip. The hotel was good enough for our purpose. However, the bed was smaller than expected, and the mattress was definitely uncomfortable (it was hard and raised in the center, down by the area of the knees). There were no extra blankets in the room, and the staff is non-existent after a certain […] hour. Also, the AC unit blew cold air well, but consistently, throughout the entire night, the sound of rushing water could be heard coming from the unit. All in all, it was a place to crash, and the price was right enough. Read moreGenuine Expedia guest review
"extended stay review"
everything is old outdated and dirty the hotel room smelled very uncomfortable bed although the staff was very nice would not recommend staying thereGenuine Expedia guest review
Ok hotel. Probably worth extra price to be nearer historic Savannah if this is vacation.Genuine Hotels.com guest review
"Ok for the price."
The Hotel was little Smelly. Carpets was dirty and room furniture are very old and dirty. May be that is why Price is cheap.Genuine Expedia guest review
I reserved a non smoking, double bed room. Upon entering, the room smelled like it had not been aired in ages-like people had been smoking in it non stop for decades. Beds had cheap bedspreads that did not even stay on the bed while sleeping. Breakfast served was just cold cereal and muffins to go. Very disappointed.Genuine Hotels.com guest review
I was told that this was a studio suite which included two double beds, and pull out couch. There was no pull out couch and the front desk stated they none of their room were as such.Genuine Hotels.com guest review
The hotel was in a good location for getting around Savannah. The staff was courteous and friendly.Genuine Expedia guest review
"Not a great location"
The main reason I rated this on the negative side is the location - it's right on the seam of a transitional part of town and is surrounded by quick loan & cash places as well as pawn shops (there are several right next door). As a lone female traveler, I was not thrilled about coming back after dark or about leaving my car parked there overnight. The […] hotel itself was okay (and the staff was very welcoming), but you could tell that it didn't get a lot of maintenance and the room/bathroom felt kind of dingy. Read moreGenuine Expedia guest review
"What I expected for the price."
Hotel stay was pleasant and met our basic needs. We needed a reasonable rate and a clean room and we got both. The better hotels in Savannah are much more expensive so we were not expecting a 4/5 star experience. Beds were very firm and squeaky but I would stay there again.Genuine Hotels.com guest review
"Good location for price."
Like refrigerator and shower. Morning coffee good, breakfast so so.Genuine Hotels.com guest review
"Close to River St"
The stay was good and I would use this Hotel again in the futrue.Genuine Hotels.com guest review
"great for workers away from home"
good location, rooms have a kitchen...however no poolGenuine Expedia guest review
"Great place if you are used to living in squalor"
We had 2 rooms - both supposedly non-smoking. Both reeked of cigarette smoke and other unpleasant things. We went and bought Febreeze and air freshener that didn't help much. The linens had not been changed on at least 2 of the four beds. There was a layer of grime over most of the room (e.g. phone, window sill, AC). The showers were molded and I definitely […] wouldn't cook in that kitchenette! The beds were hard as a rock. It is definitely not worth the amount of money they are charging. Will not be back...ever..... Read moreGenuine Hotels.com guest review
The room smelled like cat pee barely masked by several airfreshners. Besides that - alright for the price.Genuine Expedia guest review
Way overpriced considering there are plenty of hotels nearby that we're half the price we thought we would be within walking distance to some of Savannah's sights but that was not the case. Terrible water pressure too .Genuine Hotels.com guest review
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