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Reviewed by a Hotels.com guest on May 10, 2012
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""Reviewed by a Hotels.com guest on May 5, 2012
I love it.
"They should call it the A...."Reviewed by a Hotels.com guest on May 5, 2012
For the price paid this hotel is totally worth the money. Free breakfast and no resort fees! Location right on fremont. Hotel staff were very nice compared to some higher priced hotels. Front desk was friendly at check in. Valet guys were nice. Breakfast was awesome. Room was a little dated and tired but for the rate paid it was clean, quiet and safe.
"Great Price, Poor Hotel Upkeep"Reviewed by a Hotels.com guest on May 5, 2012
The room was a steal at the price, and it was right on the strip. Only complaints /i had were poor lobby lay-out (had to ask where the check in desk was) and poor room and elevator maintenance, the elevators shook so bad i thought we could plunge to the bottom at any moment.
""Reviewed by a Hotels.com guest on May 5, 2012
Exicellent !
There's a world of action right here at The Palms. Slip into your camera-ready swimsuit and head to the see-and-be-seen pool complex, featuring 2 seasonal outdoor pools and 2 spa tubs. Cool off with a poolside drink in the Glass Bar or the Waterfall Bar. Then hit the 90,000-square-foot Palms Casino, where you can merge high-stakes gaming and nightlife. If you're feeling especially playful, head up to the 52nd floor of the Fantasy Tower, where Playboy Bunnies deal at blackjack and roulette in the Playboy Club.
You can unload your gaming proceeds at the resort's diverse restaurants and 5 bars. Alizé serves fine French cuisine amid panoramic views of The Strip. N9NE Steak House is a sleek offshoot of the popular Chicago restaurant serving prime-grade beef, fresh seafood, and champagne/caviar bar. Garduño's is a locally acclaimed restaurant serving Mexican cuisine offering indoor and poolside-patio seating. Other dining options include Little Buddha Sushi bar and Asian cuisine restaurant, NOVE Italiano fine-dining italian fare, Blue Agave, oysters and other seafood prepared with Mexican and South American twists, and Bistro Buffet. The 24/7 Café offers American and Chinese snacks round the clock whil the Food Court provides grub on the go at favorites like Panda Express, Ben & Jerry's ice cream, McDonald's and more.
Dance off the calories at the 3-story Rain nightclub, featuring an elevated dance floor and pyrotechnics. Then boost your partying to the 55th floor, where floor-to-ceiling windows and a Plexiglas dance floor give Ghostbar an otherworldly ambience. For a more intimate, Vegas-worthy cabaret experience, try the Lounge. Social butterflies will love the pool complex for concerts.
If you want some quiet, visit the lavish 3-story spa. Or retreat to your guestroom, where you can snuggle in the comfort of Frette Italian linens and down duvets. Floor-to-ceiling windows frame fabulous views of The Strip, the mountains, or the pool. Stay in touch with the real world via wireless Internet access (surcharge).
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Need pampering? Visit the 20,000-square-foot spa for a skin or body treatment and enjoy the extensive facilities, including a sauna, steam room, cold plunge, Swiss shower, and private lockers. Indulge in a soothing Southwest Stone Massage, or the Green Tea & Ginger Enzyme Body Wrap.
The spa provides a fitness center with cardio and strength-training equipment, free weights, and TVs with headphones. Bottled water, juice, herbal tonics, teas, and fresh fruit are complimentary.
Find the right food for your mood--upscale, buffet, or ethnic--at one of The Palms' many restaurants. For the casually inclined, there's a food court with a Ben & Jerry's Ice Cream and a McDonald's. Try one of the following restaurants for a taste of far-off lands.
Alizé - Come here for fine dining on the 55th floor, with views of The Strip through floor-to-ceiling windows. French and California cuisine includes such temptations as Green Peppercorn-Crusted Filet Mignon. Open for dinner only.
Garduño's - This locally acclaimed restaurant serves Mexican and Southwest specialties, including handmade tamales and Chile Relleno. Enjoy indoor and poolside-patio seating. Open for lunch, dinner, and Sunday margarita buffet.
Little Buddha - Try Asian-fusion cuisine and sushi from the sushi bar. Open for dinner only.
NOVE Italiano - Chef Geno Bernardo updates classic Italian cuisine with an extensive selection of seafood crudos, freshly made pastas, fresh fish, and shellfish. Open for dinner only.
Blue Agave - Sample oysters and other seafood prepared with Mexican and South American twists. Open for lunch and dinner.
The Palms Casino Resort is famous for its rocking concert scene. Venues include the Pearl, a 2,500-seat, state-of-the-art theater that hosts comedy, concerts, and sporting events. The Lounge, an intimate cabaret venue, features comedy, live music, and provocative fashion shows. Sip a cocktail while you enjoy the experience. Other clubs include the Playboy Club, which combines gaming and nightlife, Rain (adults only), Moon, Ghostbar, Rojo, and the Mint Lounge. Bonus: As a hotel guest, you receive a Palms VIP Nightlight Pass to use at select venues on certain dates.
In the market for a movie? Go all-out at Brenden Theatres, a state-of-the-art, 14-screen multiplex providing rocker high-back seats, digital sound, IMAX selections, and wall-to-wall curved screens.
The Palms' 2 acres of swimming pools (open seasonally) accommodate up to 3,000 guests, with 3 bars and 27 cabanas (surcharge). Want a more "VIP" experience? Rent a 2-story poolside bungalow featuring 2 outdoor decks (one with a spa tub), a private bar, and second-story views of the concert stage, which frequently hosts live music performances and DJs.
Nearby Palms Place (co-owned by The Palms) features a spectacular, 50,000-square-foot pool with waterfalls and stone gardens--plus a fire pit, cabana rentals, full-service bar, and Simon Restaurant & Lounge with floor-to-ceiling windows overlooking the pool.
Some properties have extra fees for amenities or services that may apply even if you do not use them. Government fees or taxes also may be charged to you when you check in or check out. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The hotel's resort fee (payable on site) includes a $15 drink voucher valid at any on-site casino bar.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The Palms was great! Although off the strip there was plenty to do. I would have liked the shuttle to run later than 8pm but we still enjoyed our stay.
"Great rooms, awesome price"
I went to Vegas for a bachelor party with three other guys. We aren't the biggest gamblers, just really came for the pool party and night life. If that's what you're looking for then this is the best hotel to stay at. The casino floor has everything but isn't huge so when you stumble back drunk from anywhere at anytime it's easy to find your friends […] or get back to your room. Read more
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"Good Value but not excellent"
I couldn't believe there was no in-room coffee brewer. However the staff was excellent. Restaurant options were excellent and wide ranging. I valued the free parking. But I don't gamble so it was all about the hotel for me.
"Overrated"
First off id like to say it was nothing like the picture when i reserved it online. When i complained about it nothing was done. The free internet has constant problems where you cant connect. Had to call cox customer service myself. The price/quality of the room did not match, cold have actually stayed on the strip for less. The money they hold for […] incidentals is ridiculous. With that being said ill never stay at The Palms again. It seems as if they are hurting for money and try to get all they can from the customer. Read more
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"Worst Customer Service ever"
The room was possibly that of a motel if anything and to make matters worst the cleaning service was awful. It's not worth staying here.
"great view"
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Hotel was dark and felt very cheap. Bed was comfortable but overall the room was not enjoyable. Will not stay there again.
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"Palms Day Trip"
Very fun hotel. Room was good size and clean, but feels a little dated compared to many of the newer hotels in Vegas. Other than that, it has a great pool with cool decor. Lots of bars and clubs to choose from. Lots of restaurants, both sit down and fast food. Fair size gambling area, not too small nor too big, feels intimate. Would stay again.
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"Great Stay"
The Palms Place was an excellent hotel. The valet and bell desk operators were fantastic and very helpful. Our suite was very chic and comfortable. The only dismay was that we had no ice and our fridge took an entire day to cool down. Luckily we had friends staying on the same floor and used their fridge and ice. Would definately stay at the hotel […] again. Read more
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This guest did not leave a comment.
"Palms"
I booked for a great rate on Hotels.com. The problem was when I checked in and found out they had an additional 24.00 per night hotel fee. I wish I had known that up front as I would have chosen another hotel.
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"Fun place"
The hotel is a fun place with much to do on site. Would have been nice to be a little bit closer to the strip though. But otherwise room was perfect just what we needed with a huge bathroom for a few girls to shower and get ready in!
"Palms"
Room: It was clean & the bed was like sleeping on a cloud. Casino: It smelled of smoke. Other places like the MGM dont smell nearly has potent while gambling. Food: We went to the restaurant called Nine and the bone in 24 oz was the best steak I have ever eaten. It was large enough for my wife and I to share as our entre.
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"A little disappointed but a nice place"
I come to LV regularly and decided to stay at the Palms this time cause of good price. It's a bit too much of a party crowd for my taste. The pool was crowded with drunken college kids and too loud music so I couldn't even relax and read a book. But I do like the restaurants and gaming. They don't have poker tourneys though - just cash games so I walked […] to the Rio and mostly played there. Room was nice and bed was comfy. The hotel is stylish but is starting to decline slightly. Also it's pretty smoky. Overall...good place to stay if the price is right. Otherwise, I'll head to the strip for a little better experience. Read more
"Nicer than most"
I was pleasantly surprised at the clean decor, comfortable rooms, and great restaurants for a hotel so reasonably priced. By far one of the better hotels in Las Vegas at reasonable prices. The staff was very friendly and helpful, no matter what they did.
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"Good hotel, but has a "resort fee" ripoff"
The hotel itself is nice. The room was clean, modern, and not damaged. A nice perk of the small tower is you don't have to walk 50 feet from the elevator. The location is no good unless you have a car. If you have a car it's great- convenient parking and just 3 minutes from the strip & freeway. I'm very unhappy they impose a $20 "resort fee" to every […] night I stayed there, on TOP of what I paid hotels.com. Even if this is common (i don't know) it's a scam IMHO. They know it's hard for customers to say "no" once they're standing in the lobby desperate to check in. Even more insulting, all of their paperwork says $15, but "the price was just raised yesterday". They tried to justify the cash-grab by offering 2-for-1 drink coupons (who buys drinks in a casino??) and including wi-fi (there's free wi-fi all over town, and i get cellular internet already for $20 a MONTH). With no option to decline, this is a classic bait-and-switch. I will NOT stay at this hotel again. Read more
When we arrived we ask for non smoking room and they placed us in a smoking floor. Everything smells smoky and my son get allergy. During check in I was supposed to be hold for 75.00 and they did it for 175.00 in my credit card. I hope they give it back to my card as soon as possible.
"Palms Resort and Casino"
Had a blast except for the fact that i was suppose to have a king bed not two full size beds
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"Bad customer service"
I drove 5hrs got to hotel at 10:30pm and they told us our room was not ready and we had to wait a hour. So we went to the bar and waited a hour came back and still not ready. I spoke to a manager they finally gave us a little up grade but nothing special....
"Never again"
Oh Palms... I spent there one night at the end of my 4-day Las Vegas trip. The receptionist was friendly and happy to accommodate me with the most quiet room considering the spring break. Let me tell you - quiet does not exist there. The walls are thin and you can hear everything - people talk, shower started next door, drill of some kind at 9 am on […] Monday morning, etc. Upon arrival I did not find bath towels in my bathroom - there was only one hand towel which I used. I was extremely tired as it was the last night and just wanted to sleep. Next thing I discover is bright red - even though small and on the washed sheets - spots. So I call the housekeeping and wait for the shift supervisor to examine my findings while calling the hotel manager. Hotel manager excepted my report in a friendly manner but did not offer anything aside from the obvious - apologies. Housekeeping supervisor took my sheet and sent over a maid with exactly one sheet who through my other sheet (cover and sheet) on the floor. After I pointed to the fact that I'm not about cover myself with something picked up from the floor she went and brought a second sheet and finished my bed. I actually had to start a conversation to lighten her mood after which she appeared to be a normal person. I understand, everyone has their days. And so I drift off in my clean at last bed... To be honest, I expected more from Palms then above plus barely working TV remote I had to get up to switch channels. Never again is the verdict!! Read more
"Palms Walk-in"
The only problem is when you stay in the fantasy tower, you have to by-pass the club crowd, which can be annoying when you don't feel like all the drama.
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"Great Hotel, Great Stay"
We stayed in the fantasy tower, room was fabulous, clean, loved the decor and was very quiet. Loved the Jet Tub....def worth the upgrade to a Superior Suite! Hotel had a lot of things to do inside it, we found we didn't leave the hotel much. When we did we utilized the hotel shuttle to the strip since The Palms is located across the freeway so walking […] really wasn't an option. Definitely stay there again, highly recommend!!!!!! Read more
"The Palms"
Excellent experience. Has one of the best bedding for a hotel stay I have ever experienced. Booked a junior suite, would have like it to have microwave and fridge but other than that nothing was missing. I definitely had a great experience from the room, the theatre, the food, and the casino.
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"SMH Palms"
Customer service from the front desk is horrible. Snotty girls that have attitude will not get you far Palm. I didn't get the room I requested (2 beds not 1) an they did nothing to help me, customer service needs improvement. I got to vegas 4-5 times per year First time I tried Palms here and it was a bad mistake. Stay on the strip!!
"Regular Room @ Palm's Casino"
The room was very clean and comfortable. It was a standard room. Great location to different entertainment venues such as Rain, Ghostbar, Moon, Simon, & the strip. On the downside, the walls are thin and you can hear what others are doing. Unfortunately, I woke up at about 10 am on a Saturday morning to the noise of a couple trying to procreate. I wasn't […] thrilled. Valet service is slow. Read more
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This guest did not leave a comment.
"Outdated, not like the photos you see online!"
Not the luxurious suite we booked online at all. The photos on hotels.com were of a beautiful room, but the room we were assigned was boring and outdated. No personality whatsoever. The Palms was away from everything, and the bars and restaurants in the hotel itself were boring. I have been to Vegas appx 10 times and this was my least favorite of all […] the hotels I have visited. Spend your money on a better hotel on the strip! Read more
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"Palms Hotel in Vegas- a let down"
casino is very small, rooms are average at best. no free coffee in the room, they charge a resort fee and the playboy casino is a big let down.
"Great environment, restaurants and clubs"
We went for a couple of days and had a blast! The room was very clean, great service at the front counter, they were able to accommodate my second stay in the same room with no problem. Also, the restaurants were good, the Moon night club was a lot of fun as well.. would definitely stay here again..
"The Palms"
I had a bad experience here, for the first part the ice machine on our floor was broken so we had to wait for room service to bring some up! Then the shower head sprayed everything else but you! the sink took 20 mins to drain we ran out of toilet paper and to top it off they still have tube style tvs in the rooms with crappy cable reception! for as […] much money they have the sure put it back into the hotel! very dissatisfied! Read more
"Didn't get the room we reserved"
When reserving our room we made sure it was in the Palms Casino - not Palms Place. When we arrived we were told that they didn't have the room we reserved available and we were given an "upgrade" to Palms Place. It was a good 10 minute walk and 2 elevator rides from the main casino/hotel just to get to our tower. And the room was no nicer than the one […] we had reserved. Although the casino and clubs were great - due to this I would not stat here again. Read more
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