All hotels in Las Vegas, Nevada, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here4321 W Flamingo Rd, Las Vegas, NV, 89103, United States of America, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 1,882 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.0
  • Comfort
    4.3
  • Condition
    4.1
  • Neighborhood
    3.7
4.0 / 5Excellent
"Nice rooms."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Liked the Jacuzzi tub, but I didn't like having to fill it with the shower head. I also didn't like being on a non-smoking floor and walking out of the room each morning and smelling cigarette smoke.
Genuine Hotels.com guest review
2 night business trip Feb 23, 2015
Don
US
4.0 / 5Excellent
"Palms is fair."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
One night stay on business. Paid a resort fee of $28 dollars for nothing. The internet connection was terrible. This fee was basically an additional unjustified fee of $2 dollars for each hour I was there. Service in the breakfast return was very slow. There were at most 15 people in the restaurant and it took over 30 minutes to get the food. The food and service in the N9NE Steakhouse were excellent, the prices absurd.
Genuine Hotels.com guest review
1 night business trip Feb 27, 2015
A Traveler
US
3.0 / 5Good
"OK"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
It was OK, a bit sub par compared to other casinos on the strip
Genuine Hotels.com guest review
1 night romance trip Feb 21, 2015
chetan
US
5.0 / 5Outstanding
"BDay Trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Mariah at the front desk was so helpful. Gary at the Social Bar was the best bar tender. The hotel was clean and had everything we needed. The only thing was the shuttle needs to run all night.
Genuine Hotels.com guest review
3 night romance trip Feb 18, 2015
Harold
US
5.0 / 5Outstanding
"Ecstatic!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
My stay at the Palms was a last-minute decision because I arrived a day earlier than expected. I would have gladly stayed a 2nd night...and third, too -- but other reservations had already been made and it was too late to cancel. I LOVE THE PALMS!!!
Genuine Hotels.com guest review
1 night family trip Feb 22, 2015
Susan
US
4.0 / 5Excellent
"Very good Deal, nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
This hotel was better then I expected. Very quiet comfortable rooms & beds. The rooms were clean & everyone was very friendly, even the housekeepers smiled & said hello when you walked by. We loved the movie theater & food court. The room had some minor wear & the hot tub was in the Park Place which was really to far to go & use it. We did not want to be on the strip as we were in town to visit family, however it's not hard to get to in just a few minutes, we had a nice view of the strip. Over all it was very nice.
Genuine Hotels.com guest review
4 night romance trip Feb 18, 2015
Barbara
US
3.0 / 5Good
"Average Stay"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
It was very average.
Genuine Hotels.com guest review
2 night romance trip Feb 20, 2015
Chuong
US
5.0 / 5Outstanding
"Girls Get away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great Hotel
Genuine Hotels.com guest review
1 night trip with friends Feb 21, 2015
shonda
US
4.0 / 5Excellent
"The Palms"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Room Service was a disappointment. Order was wrong. However thank you for hotel front management for being professional to upgrade me to suite when they had sold out of the rooms I had booked. They were fast in their decision and it was very rewarding. I would definitely consider staying there again.
Genuine Hotels.com guest review
3 night business trip Feb 16, 2015
Haroutioun
US
5.0 / 5Outstanding
"Great room with a great view of the strip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The room was spacious, clean and comfortable. It also had a free shuttle to take you to the strip. We plan to stay here the next time we come to Vegas.
Genuine Hotels.com guest review
1 night romance trip Feb 13, 2015
Diann
US
4.0 / 5Excellent
"Palms Casino Resort stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I liked it. The only thing I would change would be the bathroom more particularly, the door to the bathroom.
Genuine Hotels.com guest review
5 night trip with friends Feb 12, 2015
A Traveler
US
3.0 / 5Good
"Resort fees? Loud not clean"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
We were in Las Veags for a volleyball tournament, we went to bed early, our floor was loud especially our neighbor I called the front desk and security 4 times over 3 hours before they quieted them down. They cleaned room left stands of my daughters long hair in shower, didn't leave cups for coffee. They waived one night if resort fee!! What is that fee cover anyway??
Genuine Hotels.com guest review
3 night family trip Feb 13, 2015
Nancy
US
5.0 / 5Outstanding
"amazing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place
Genuine Hotels.com guest review
2 night romance trip Feb 14, 2015
hanh
US
5.0 / 5Outstanding
"So FUN. We will stay at the Palms again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was effortless. Sometimes checking into a hotel can be time consuming. Even though they were booked, we were still treated well. Check-in took little to no time at all along with valet. We will certainly stay again.
Genuine Hotels.com guest review
2 night trip with friends Feb 13, 2015
Stephanie
US
5.0 / 5Outstanding
"We will be back"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed at the Palms from Feb 13 through Feb 16. Great location away from the hustle and bustle of the strip. Check in was great, was upgraded to a remodeled room at no charge. The hotel always smelled fresh - hardly a hint of smoke on the casino floor. Room was great. We are planning on coming back next year for our annual Rugby Sevens trip to Vegas and bringing friends who did not like their hotel on the strip.
Genuine Hotels.com guest review
3 night romance trip Feb 13, 2015
Mark
US
5.0 / 5Outstanding
"Delightful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Stayed for Valentines Day was a delight, staff friendly and helpful. just a note if you stay at the Palms you get in the Ghostbar with no charge
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
Daniel
US
4.0 / 5Excellent
"Ivory Suite"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Definitely not what you see in the pictures but the room was larger than expected. It was basically a one bedroom house without a kitchen.
Genuine Hotels.com guest review
1 night romance trip Feb 13, 2015
Mayra
US
5.0 / 5Outstanding
"Can't wait to return"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
First time staying at the Palms Resort, Las Vegas can't wait to go back again. This hotel will definitely be in my top 3 hotel choices! From Guest Services to the Casnino every nice and helpful staff. Thank You also to Hotel.com for the great room price!!
Genuine Hotels.com guest review
1 night trip with friends Feb 13, 2015
MARGARET
US
4.0 / 5Excellent
"Not so fun stay at Palms."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Christie who checked us in was fantastic. Only negative was when I informed the front desk person, Julie, that one of the beds seem to be "worn out" she stated that we needed to move immediately. It was at night at 830 pm, even though I said it was fine to stay in the same room. This becomes much more time consuming with a 2 year old toddler where we had to repack all of our belongings and then unpack for the 2nd time in the same day. Wish Julie was more understanding to our situation.
Genuine Hotels.com guest review
1 night family trip Feb 13, 2015
Edwin
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Checking in was so easy! They were very helpful and upgraded my room for no reason what so ever! It was very clean and well maintained!! Everything was perfect made for an even greater night! Thanks palms casino
Genuine Hotels.com guest review
1 night romance trip Feb 7, 2015
Brittany
US
5.0 / 5Outstanding
"Amazing trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was great can not wait to come back. Super fun
Genuine Hotels.com guest review
2 night trip Feb 6, 2015
Tony
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great stay for a great price. Staff was very polite and nice.
Genuine Hotels.com guest review
2 night romance trip Feb 6, 2015
Melvin
US
4.0 / 5Excellent
"25th Birthday at the Palms"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was a very nice hotel! The breakfast buffet on Saturday morning was delicious and only 10 dollars! Super clean. Just wish it was on the strip. The shuttle ends at 8pm which is way too early!
Genuine Hotels.com guest review
2 night trip with friends Feb 6, 2015
A Traveler
US
5.0 / 5Outstanding
"a great place to visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was great
Genuine Hotels.com guest review
1 night romance trip Jan 31, 2015
ayeshia
US
5.0 / 5Outstanding
"Hidden Gem & Worth every penny!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
WONDERFUL. I had never heard of the Palms and read the reviews, they were all positive and it was described as a hidden gem.....yes it is. Will be staying again!
Genuine Hotels.com guest review
2 night family trip Feb 6, 2015
Jayne
US
4.0 / 5Excellent
"getaway"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Enjoyed the hotel..will visit again for sure..
Genuine Hotels.com guest review
2 night romance trip Feb 6, 2015
erik
US
5.0 / 5Outstanding
"Vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel is modern, everything are pretty good and the services is really good.
Genuine Hotels.com guest review
2 night romance trip Feb 6, 2015
Ye
US
4.0 / 5Excellent
"Dissapointing stay"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This hotel is very nice however there was a mix up and the staff was not very pleasant. We booked a room with a jetted tub and in the other tower of palms. The room we got did not have a tub And was smaller than we had hoped. When I called the front desk to see if there was something they could do they told me, "sorry we are all booked for those rooms" and when I asked if there was anything I could do or anyone I could talk to they said, "well you can check out and ask for a refund." I did not find that at all friendly or apologetic for The mistake. Otherwise their rooms are clean and well decorated.
Genuine Hotels.com guest review
1 night romance trip Feb 7, 2015
Bonee
US
4.0 / 5Excellent
"Nice room for the price, bad location!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
**We enjoyed our stay in the hotel room at the Palms Hotel & Casino.**However, the location was west of the strip and we had to take a taxi there. Also, when we checked in, we had to argue with the rep for a few minutes with transferring our original reservation from a double queen to a king room. The service was not what we expected and we were disappointed. **Overall, the room was clean & nice, but the service was not a pleasant one and the location was tough to travel back onto the Las Vegas strip.**
Genuine Hotels.com guest review
1 night romance trip Feb 5, 2015
A Traveler
US
5.0 / 5Outstanding
"Comfortable Stay Off the Strip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our room was clean, relaxing, and perfect for our stay. We went to Ghost Bar at night, which is the club located on the top of the fantasy tower. It was perfect because we did not have to worry about catching a cab to another hotel. It was extremely convenient to get food at the downstairs cafe after hours. The elevators where covertly close by. The hotel was great because we didn't get too much of the outside traffic but were still able to get the Vegas abeyance. The staff was very kind and helpful. There were a lot of us in different rooms and they were very accommodating to put all of the people in our group on the same floor. Room service was kindly and quick. They have the most amazing bathtubs with jets. They were perfect for relaxing! I can't wait to come back.
Genuine Hotels.com guest review
2 night trip with friends Jan 30, 2015
A Traveler
US
4.0 / 5Excellent
"First time at the Palms"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Pleasant time; nice comfortable room with a view. A little bit out of the way if your intent is to be on "the Strip", but good location if you're planning to do other things not involving "the Strip"
Genuine Hotels.com guest review
3 night trip with friends Jan 30, 2015
Byron G.
US
5.0 / 5Outstanding
"great place to stay"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was very nice and the hotel staff was friendly and professional.I would recommend this place when coming to Vegas.
Genuine Hotels.com guest review
2 night trip with friends Jan 30, 2015
Belinda
US
5.0 / 5Outstanding
"The eyes above the bed!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
My group and I had an awesome stay at the Palms!! However, everyone agreed the picture of a set of eyes above the bed was totally creepy!!
Genuine Hotels.com guest review
3 night trip with friends Jan 30, 2015
A Traveler
US
5.0 / 5Outstanding
"A nice time at the palms"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
State for just one night great room great service
Genuine Hotels.com guest review
1 night romance trip Jan 31, 2015
JAMES
US
4.0 / 5Excellent
"Trip"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was a really nice hotel we enjoyed the trip but they didn't put coffee when we had the room cleaned I had to ask for it
Genuine Hotels.com guest review
2 night family trip Jan 21, 2015
A Traveler
US
5.0 / 5Outstanding
"The room was great. No complaints."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed in the fantasy tower. Room was great for the price. Room was clean. I did not like the fact that house keeping was trying to hurry us up but is understandable.
Genuine Expedia guest review
Other trip Feb 1, 2015
Rudy
US
4.0 / 5Excellent
"Better than expected!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Reasonably priced and room was very comfortable
Genuine Hotels.com guest review
1 night business trip Jan 29, 2015
Linda
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Good visit. I was moved around between my business stay an personal stay. Not a big deal but would have preferred not to pack and move.
Genuine Expedia guest review
Other trip Jan 31, 2015
A Traveler
US
4.0 / 5Excellent
"Nice for the Price"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was clean, noise free, and spacious.
Genuine Hotels.com guest review
1 night business trip Jan 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Always a Good Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We went for a family function. The rooms and bathroom were huge! The staff is very friendly. We had a charge to our credit card for a service we did not receive and they corrected the mistake very quickly and without too much hassle.
Genuine Hotels.com guest review
1 night family trip Jan 24, 2015
A Traveler
US
5.0 / 5Outstanding
"delight"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
nice room comfortable beds love the extra pillows
Genuine Hotels.com guest review
1 night trip with friends Jan 24, 2015
andrea
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Perfect place to stay for debauchery. We had a great time and made me remember there are certain things you shouldn't do after 30
Genuine Expedia guest review
Other trip Jan 29, 2015
A Traveler
US
5.0 / 5Outstanding
"Party at the "PALMS""
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My wife and I found it very convenient to have the eatery option along with nice restaurant options on site. The concierge was very helpful and because of him, we were able to make the most of our stay. We enjoyed the GhostBar on the rooftop, the D.J. played recent hit list along with a little 80's & 90's. The energy was amazing!
Genuine Hotels.com guest review
2 night romance trip Jan 23, 2015
Richard
US
4.0 / 5Excellent
"good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel room was excellent. Only complaints were that we could here people in the next room speaking loudly. Also, the cafe was smokey from the casino
Genuine Expedia guest review
Other trip Jan 27, 2015
Stephanie
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We got a special rate for a Saturday night of $59 plus resort fee of $25. But still, for a last minute reservation and weekend night we were pleased. It was clean, nice food court and roomy casino. We would stay here again.
Genuine Expedia guest review
Other trip Jan 27, 2015
Pete
US
4.0 / 5Excellent
"Good time"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great time. Noticed one of the nightstands were broken but other than that, it was fine
Genuine Hotels.com guest review
2 night family trip Jan 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Very pleased"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
They upgraded me to a suite at no extra charge and I felt like a high roller. Will go back every time if they do that. Great service. Will go back.
Genuine Hotels.com guest review
2 night business trip Jan 21, 2015
Thomas
US
4.0 / 5Excellent
"A great off the strip hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I stayed here during a crazy convention last weekend. It was nice to go from 'that' to the relative calmness of The Palms. I had no complaints, everything was reasonable and the staff looked great and were friendly. Recommend
Genuine Expedia guest review
Other trip Jan 26, 2015
Ben
US
4.0 / 5Excellent
"Love it"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I stayed during the week and it was a great experience. They had a lot to in the casino that we didn't leave, we were only there for 2 days but there was enough to do there that we didn't need to go anywhere else.
Genuine Expedia guest review
Other trip Jan 26, 2015
Erika
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The room and view were to die for! It was an amazing experience
Genuine Expedia guest review
Other trip Jan 24, 2015
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews