All hotels in Victoria, British Columbia, Canada
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1900 Douglas St, Victoria, BC, V8T4K8, Canada, ‏‎800-491-6126
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3.5 / 5Good

Score breakdown (from 234 reviews)

Average rating for:

  • Cleanliness
    3.7
  • Service
    3.8
  • Comfort
    3.4
  • Condition
    3.2
  • Neighborhood
    3.6

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Victoria"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Great location. Good diner. Not so keen on the bed. Rooms nice and big
Genuine Hotels.com guest review
2 night romance trip Nov 14, 2014
A Traveler
CA
3.0 / 5Good
"It did the job!"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It filled the bill, we needed an inexpensive room close to downtown. The location was great and the price but the room was not very clean. There was garbage in the can when we got there and when I moved a chair there was a pit and paper under it. The tub also looked dirty but luckily we only were there 12 hours and did not need to make use of it.
Genuine Expedia guest review
Other trip Nov 20, 2014
Margaret
CA
5.0 / 5Outstanding
"I would stay here every time in come to Victoria"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was clean and quiet close to all the amenities and attractions and I mean close farthest was the whale watching at fishermen's warf 2.2 km away great place for a weekend getaway
Genuine Hotels.com guest review
1 night romance trip Nov 6, 2014
A Traveler
CA
4.0 / 5Excellent
"Good hotel overall"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Nice people, great location and value. Had a quiet night before the marathon. Independent feel, if a tad dumpy with some creepy paintings. But I would stay there again...(and I lived in Victoria for a decade). I consider being able to walk directly outside from the room a big plus.
Genuine Expedia guest review
Other trip Oct 19, 2014
A Traveler
CA
4.0 / 5Excellent
"Downtown Victoria motel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Comfortable and clean. Great value. Convenient location.
Genuine Expedia guest review
Other trip Oct 19, 2014
A Traveler
CA
2.0 / 5Fair
"Wont Be Back."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
This place was built in 40's or 50's and looks it. Most places are updated with the times,.... NOT HERE. There are FAR BETTER HOTELS AND MOTELS AROUND THIS AREA CHEAPER THAN THIS PLACE. Would NOT recomend this to anybody. This place was Wutever at best.
Genuine Expedia guest review
Other trip Oct 14, 2014
Dave
CA
3.0 / 5Good
"Great location, not so great bed"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Awesome location within sight of Save-On-More Centre, and easy walking distance to downtown. Room was nice and clean and a decent size, we did get a king bed, but you could feel all the springs poking your back. Bathroom had toilet and tub separated from sink and large counter by a sliding door. Room also had a fridge and a room length built in bench which was nice to set your stuff on. Not fanciest but decent and location is great for concerts.
Genuine Hotels.com guest review
1 night romance trip Sep 29, 2014
Samantha
CA
2.0 / 5Fair
"Pauls Motor Inn"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Restaurant was very good. We were close to SOFA therefore walked to event - no worry about parking & driving. Staff were very amiable! Hotel room was well used!
Genuine Hotels.com guest review
1 night romance trip Oct 2, 2014
Darcy
CA
4.0 / 5Excellent
"walk with dino;s"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Overall our stay was good, staff was very friendly and helpful, don't forget you can't check in til after 3:00. Room was clean aside from a used, crusty wash cloth left on closet shelf. Inroom coffee was nice to have, maybe have a better quality cup and more not so old creamer. Was happy with our stay and would stay again I was not ok with imposed tip added to bill when paying with credit card at Pauls restaurant after tipping with cash ( this is not done by wait staff). They do however have good food and great staff.
Genuine Hotels.com guest review
1 night family trip Sep 19, 2014
keith
CA
2.0 / 5Fair
"Not the best"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Booked due to lowest price, should have paid $5 more to get a clean, quiet room at another location. Place was poorly cleaned, and not well maintained with a dripping shower, loud fridge and trash still in garbage can from last tenant.
Genuine Hotels.com guest review
1 night trip Sep 17, 2014
A Traveler
CA
3.0 / 5Good
"Deficiencies"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I was upgraded to the courtyard area, Nice and quiet. Unfortunately a long way from the hot water supply. At one point I had to have a cold shower. I didn't seem to be on the cleaner's list and had to approach them for sweetener, coffee etc. I explained to front desk that they had a 2' bare all around their T.V. picture indicating that the picture size had never been properly configured. This occurred in the two rooms that I was in. On the plus side. Well located for touristic area. Nice and quiet. comfortable beds. Staff pleasant.
Genuine Expedia guest review
Other trip Sep 19, 2014
Nig
CA
1.0 / 5Poor
"totally disappointed"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Paul's is old and shows it , it needs a whole new facelift . First thing you notice when you walk in the room is the musty smell , then the mismatched furniture then the ugly prints on the walls , blankets with holes and sheets that were too small for the mattress etc. , etc.. And to top it off we had an overnight guest in the form of a mouse !! Not impressed !!!
Genuine Hotels.com guest review
2 night trip with friends Sep 9, 2014
F. Nielsen
CA
4.0 / 5Excellent
"For the price, excellent. Close enough to town"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Good for price close to everything"..............loved the restaurant
Genuine Expedia guest review
Other trip Sep 11, 2014
adele
AU
5.0 / 5Outstanding
"Very accomatating"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was wonderful, fair rates, close to everything and the 50's style café was a delight. Would highly recommend to friends.
Genuine Hotels.com guest review
2 night trip Sep 2, 2014
Len and Mary
CA
2.0 / 5Fair
"Good location"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Good location for doing the tourist sights. Can walk to downtown. Room was not cleaned properly. Toilet hadn't been cleaned in a least a month and she never did it the 3 days that we were there. Price was good but don't expect the Fairmont.
Genuine Hotels.com guest review
3 night trip with friends Sep 1, 2014
Snooks
CA
4.0 / 5Excellent
"Nice Motel, close to town. The restaurant is great"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Close to town, friendly helpful staff, restaurant great meals at reasonable prices
Genuine Expedia guest review
Other trip Sep 5, 2014
adele
AU
2.0 / 5Fair
"Disappointing"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel room was what you would expect for the price, no complaints. Hotel is walking distance to the typical tourist attractions (ex: Inner Harbour), very convinient. Verry disapointed with the hotel staff: allowing a group of very hyper, immature guests to stay below and beside our room, they partied all day/night, made noise, aaaaaand even after we complained and begged many times for something to be done............nothing was. Very dissapointing and frustrating. Would rather spend a bit more money next time and hopefully avoid a hotel that may attract people like this (in our experience) OR at least a hotel that might do something about a situation like the one we had.
Genuine Expedia guest review
Other trip Sep 1, 2014
ed
CA
4.0 / 5Excellent
"Satisfied our needs"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Appreciated that it was not as noisy as we expected, being on Douglas Street. No noise from adjoining rooms. The restaurant served a very good breakfast and was very reasonable. No coffee cups or glasses were in room due to oversight but overall satisfactory.
Genuine Hotels.com guest review
1 night trip Aug 28, 2014
Mike
CA
3.0 / 5Good
"overall an acceptable experience"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    1.0
The place was pretty run down, but the staff was amicable. The hot water in the shower never lasted more than a minute or two, and that was my only real complaint.
Genuine Hotels.com guest review
2 night romance trip Aug 21, 2014
D
CA
3.0 / 5Good
"OH!!! for Air Conditioning"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
After exactly 5 years we came back to this Hotel some things had changed the Front Desk staff were top class, friendly and very efficient, but rooms very jaded a bit run down feel with 2 air circulating fans pushing the hot air around gave us fitful and sleep interrupted nights. The attached Restaurant was top class great food and prices staff very friendly and helpful
Genuine Expedia guest review
Other trip Aug 24, 2014
Mick
CA
3.0 / 5Good
"Hotel location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was close to where we needed to be and it was very clean
Genuine Hotels.com guest review
1 night trip Aug 20, 2014
A Traveler
CA
1.0 / 5Poor
"Bad but cheap"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
First of all the carpet was filthy, and it smelled like cigarettes. We were told that we will be in a non-smoking room and that did not happen. I have asthma so that did not go well. Then we were placed in a room for 3 and everything was put in for 2 people. They put a bar of soap only at the sink area and non for the shower area. One bottle of shampoo and one bottle of conditioner for 3 people. Towels for 2 people not three. The air conditioner did not work so they had a small fan in the bedroom and it just happened that it was a hot weekend. The shower was hilarious for me, who designed it I have no clue. Imagine you are 5 feet 4 inches and the shower head is shorter than you, then the tub does not drain right. There was no closet to put your stuff. The remote on the TV worked intermittently. So for one night stay it is fine. It is cheap and it is centrally located. The cafeteria that they had is great, the service was excellent, the food was delicious and the price was great. The staff at the hotel was friendly and helpful but the hotel definitely needs to be upgraded and fixed. I hope they will remodel it because it has some charm and possibility.
Genuine Expedia guest review
Other trip Aug 19, 2014
Monie
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Very cool retro hotel! No air conditioning but the hotel did provide fans. The staff was very friendly. Great history with this place. Loved it! And the diner next door was excellent!! Great food!! Great service!! The best breakfast the whole trip. If you love eggs benny please try the west coast benny, so delish!!!!
Genuine Hotels.com guest review
1 night family trip Aug 7, 2014
Marnie
CA
3.0 / 5Good
"short stay"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Ok for short stay. No air conditioning and it was 32 degrees. Old building but clean. Easy trip to royal jubilee hospital.
Genuine Hotels.com guest review
2 night trip Aug 10, 2014
A Traveler
CA
3.0 / 5Good
"Close to CHINA TOWN"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
very reasonable price please clean and friendly staff = great stay!
Genuine Hotels.com guest review
2 night trip Aug 4, 2014
Jodi Faith
CA
3.0 / 5Good
"well located"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
check in staff were friendly and room was clean. Although it is an old building the rooms are comfortable, there is plenty of parking and was a good choice for it's central location.
Genuine Hotels.com guest review
1 night trip Aug 5, 2014
A Traveler
CA
3.0 / 5Good
"Last minute"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Ok. A place to sleep for the night. Got the room last minute.
Genuine Expedia guest review
Other trip Aug 8, 2014
V
CA
2.0 / 5Fair
"Not comfortable"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The room was clean,but the couches had stains on them and they had a funny smell. We stayed for 3 nights. First 2 nights we barely slept coz of other guests making noise and talking most of the night. Also there are plenty of birds nearby that make noise atime odd hours of the night. The hotel restaurant was good though, very friendly staff, good homely food.
Genuine Expedia guest review
Other trip Aug 7, 2014
A Traveler
CA
4.0 / 5Excellent
"Very close to downtown."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Close to bus transport, tourist spots and restaurants. Good in-house grill, has senior specials on Tuesdays. No extra amenities, no air conditioning, no pool, etc.
Genuine Expedia guest review
Other trip Jul 31, 2014
a senior
CA
2.0 / 5Fair
"Within walking distance to inner harbour."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The room was in a very quiet courtyard area but in need of updating. The food in the restaurant was medocre but there of plenty of good choices close by.
Genuine Expedia guest review
Other trip Jul 27, 2014
A Traveler
CA
4.0 / 5Excellent
"As expected"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
Paul's Diner was everything it was 30 years ago when i first went there.
Genuine Hotels.com guest review
3 night trip Jul 21, 2014
Ed
CA
5.0 / 5Outstanding
"Convienient to Royal Jubilee Hospital"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Excellent. My wife was in the Royal Jubilee Hospital. Being able to get there & back the quickest way BONUS .We have also stayed there for vacation times.
Genuine Hotels.com guest review
1 night trip Jul 19, 2014
Al Fry
CA
4.0 / 5Excellent
"Location, location, location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
This motel is situated near the best part of the city, being withing walking distance of many attractions. There are also several good/great restaurant options and the water is super-close. Downside is that the rooms are outdated and quite stuffy (couldn't find the AC switch), with our room seeming to only having two fans: One ceiling and one small oscillating. Overall, if location is most important, it's a good choice, but if comfort is desired, you may consider elsewhere.
Genuine Hotels.com guest review
1 night family trip Jul 21, 2014
gorgeguy
CA
4.0 / 5Excellent
"Very noisy"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Very noisy in the early morning, l think it was garbage trucks. Loved the courtyard, private. I wish we would have had more time to sit in the courtyard. Close to everything and very easy to find.
Genuine Expedia guest review
Other trip Jul 22, 2014
A Traveler
CA
4.0 / 5Excellent
"Afordable hotel 15 min walk From downtown"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Big room, Big bed comfortable, no air cond but température is OK. Personnel attentive to your need Nd quick response
Genuine Expedia guest review
Other trip Jul 17, 2014
Yves
CA
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
I have stayed at Paul's before. The location is very close to downtown. Everything is very close and many great eateries. I always get the courtyard room and prefer the lower rooms. Parking can get scarce if there are events downtown.
Genuine Hotels.com guest review
4 night business trip Jul 10, 2014
Mike
CA
2.0 / 5Fair
"motorcycle trip stop"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
Great location to walk the downtown core of Victoria and the reatuarant was very good for breakfast. The rooms are quite old but were clean. Not a bad place to stay for an overnight stop.
Genuine Hotels.com guest review
1 night trip with friends Jul 2, 2014
Lisa
CA
3.0 / 5Good
"Convenience"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Hotel close to save on memorial arena. Beds very hard and very dated rooms
Genuine Expedia guest review
Other trip Jul 5, 2014
A Traveler
CA
4.0 / 5Excellent
"Overall very satisfied"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Great location for concert ! Have stayed many times , great value . Will stay again :)
Genuine Expedia guest review
Other trip Jul 1, 2014
concert goer
CA
3.0 / 5Good
"Good location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
I always stay at Paul's because I can walk downtown, and the parking is included. While they don't include breakfast, I always get a hot breakfast at their diner, which is reasonable - and the servers are always friendly. This retro hotel could use some updating, it looks like they are doing it slowly. The rooms always smell a bit stale, but you get used to it.
Genuine Hotels.com guest review
1 night trip Jun 9, 2014
Chris
CA
5.0 / 5Outstanding
"Excellent location,."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Loved the location,..within walking distance to restaurants,and downtown.....and very close to the hospital and clinics to which I had to attend.
Genuine Expedia guest review
Other trip Jun 7, 2014
J & N
CA
2.0 / 5Fair
"The room appeared clean, but found ashes in room."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I had been under the impression that breakfast was included. Not so. I think this place was over priced for the condition.
Genuine Expedia guest review
Other trip Jun 1, 2014
Judith
CA
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We were just there for a single night, but the location is a nice walk from the waterfront. Staff were friendly and helpful and room was clean.
Genuine Expedia guest review
Other trip May 30, 2014
A Traveler
CA
4.0 / 5Excellent
"Good clean hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We enjoyed our stay. The room are fine, nothing special but well taken care of and clean. They are in the process of renovating the rooms. The staff were great and the price was right.
Genuine Expedia guest review
Other trip May 28, 2014
W.C.
CA
3.0 / 5Good
"Budget hotel with character."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
This hotel has a pleasantly retro feel to its decor, which for us went a long way to compensating for more contemporary faults: the service at the front desk was not great. If, like us, you can overlook some service-related issues (or happen to get someone at the front desk who's better) then this is a great middle-of-the-road option.
Genuine Hotels.com guest review
1 night trip May 24, 2014
A.H.
CA
4.0 / 5Excellent
"Economy price hotel close to City centre."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel was very good. The ground floor rooms provide good access to parking.
Genuine Expedia guest review
Other trip May 25, 2014
Mavis
CA
4.0 / 5Excellent
"Best Motel I've ever been in"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Room was very clean, big, and comfortable, outside was very quiet. Felt better than some three and half star hotels. I will stay there again if I'll go visit Victoria again some time. The location is great too, downtown, just walk two blocks to the south then you get everything.
Genuine Expedia guest review
Other trip May 12, 2014
Adrienne
CA
2.0 / 5Fair
"cheap"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
it was an ok room for less than 75 a night. tv did not work,
Genuine Expedia guest review
Other trip May 7, 2014
A Traveler
CA
3.0 / 5Good
"Would stay again, would love to see improvements"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Staff at Check in/Check out were very friendly, house keeping was friendly. The room was a good size. The beds were average comfort, nothing fancy but clean sheets and coverlet. Sink and mirror separate from toilet and bathtub, which is handy if someone is getting ready and the other wants to shower and you are travelling with a friend. The furniture is (tv cabinet, dresser, desk) were older and mismatched if it matters to you. The TV is not a flat screen, again if it matters- it worked fine. There was a safe, which did not work, really would have preferred if it did work, as it is downtown and all rooms have outside entrance. Wifi was pretty slow to not working most of the time.
Genuine Expedia guest review
Other trip May 6, 2014
Moira
CA
4.0 / 5Excellent
"Vintage"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
We really enjoyed our stay, our stay in a courtyard room was quiet, clean and comfortable and central to Downtown Victoria, everything was a easy walk. Down the street 2 blocks and we were at Capital Iron. The staff are great from the check in on, the restaurant has yummy food at reasonable prices, nothing fancy. It has a vintage feeling and we will stay there again.
Genuine Expedia guest review
Other trip Apr 24, 2014
Colleen
CA
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