Best Western Poway/San Diego Hotel - Poway

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This was seriously the "Best" Western hotel I've ever stayed at, so clean, best customer service- Thanks Marcia for Ur kindness, professionalism, & best customer service ever! Comfy beds! Will definitly go back.

Genuine Hotels.com guest review

Small unit that is surprisinly quiet despite being on main roadway. Friendly staff.

Genuine Hotels.com guest review

Hotel personnel and service was good. Breakfast was good. You must carry ear plugs if you want to sleep after 3AM in case you get the room facing street as it happened in my case.

Genuine Hotels.com guest review

The customer service was superb. I was disappointed with the breakfast - I missed the bananas and bagels. I thought it was a little pricey even with the Hotel.com discount. I missed an easy chair to sit in.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It's abut far from the freeway,

Genuine Hotels.com guest review

Ideal location - away from the hustle of downtown SanDiego, yet easy drive to beaches and main attractions. Helpful and friendly staff made our stay very comfortable.

Genuine Hotels.com guest review

The hotel was really nice and clean.. The room was a little small.. Breakfast was good..

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very economical with the staff putting on a brave face against a property that is showing age. Sleep was virtually impossible because the occupant (an insominiac ???) on the second floor kept pacing up and down the room at all hours of the night. The thudding footsteps were enough to wake me up. Perhaps the carpet pads needs replacing/upgrading.

Genuine Hotels.com guest review

Insulation of the windows/door is such that the vehicle noise in the parking lot comes in big way to affect your sleep, especially when there is a big truck parked in the parking lot, their start and engine running noise will wake you up and spoil your sleep big time! If only the hotel can insulate the rooms well or tell those guests with big trucks […] with diesel engines to park off the street, it will reduce the noise. Read more

Genuine Hotels.com guest review

Older hotel but very clean and nice. Staff very friendly. Was very quiet. Good deal for the price.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

we had a great stay

Genuine Hotels.com guest review

comfortable and efficient

Genuine Hotels.com guest review

The only thing that wasn't that great is their breakfast or coffee.

Genuine Hotels.com guest review

Very nice Hotel, excellent breakfast. It was just in a very odd location and a few miles from the freeway. Would I stay there again? Yes I would..:-)

Genuine Expedia guest review

It was very comfortable and clean. I did see or need anything from the staff. In a good location.

Genuine Expedia guest review

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Genuine Hotels.com guest review

I had asked before I made the reservation for the room I wanted to make sure that the whole aera of the restroom being the shower the potty and the place to wash your hand were behind a door that could be closed I didn't want to distuburb my roommate with the lights and noise from the hairdryer I was reassured it was well to my surprise it was NOT and […] to make things worse the open part was right next to the bed and when I turned on the lights to wash my hands the light was right on the face of my roomate at least if the head of the bed had been facing the other way maybe not so bad but the head of the bed was right next to the door need to say I was upset but all the rooms where this way also when my mate dropped something on the floor and went to look for it he got a surprise there were baby toys under the bed..rattles and play things ummm maybe they don't vaccume under the bed they need to get down and see what might have been left behind, the good part is it was very quite the rooms were clean..no complaints would I stay there again probley not I didn't like the location of the head of the bed and the fact they lied to me about the doors after all it is a suite. Read more

Genuine Expedia guest review

So far best hotel stay. Did not expect it from a Best Western.

Genuine Hotels.com guest review

Very average hotel. Nothing fancy, just stayed here because it was the closest hotel near Mt. Woodson for a wedding. The "King" size bed was a little on the small size and also the pillows. Teeny tiny. Toilet was running the entire night. The only upside, they let us check in two hours early which ended up really helping. Free parking which I can't […] complain about. Read more

Genuine Expedia guest review

The room was surprisingly clean and had obviously been remodelled. The rate was exceptional for the value.

Genuine Hotels.com guest review

This was a wonderful bargain for my visit to my son in Poway. The shower was excellent, the bed very firm and comfortable. The room coffee was good, and the free breakfast was better than most. The only problem was that the hairdryer was mounted too low and made it awkward to try and reach high enough to dry my hair. I will definitely stay here on future […] visits. Read more

Genuine Expedia guest review

No cabs!!! The hotel had a list of cabs which we called and not one showed up! We waited over an hour and still no cab. We then got a ride from a third party to the rodeo. Thinking the cab issue was a fluke.... Nope! Come to find out this town of Poway does not have cabs as we were rudely told by two different sheriffs. My husband had to walk 3+ miles […] to get our car and come back for our party of 6. Trying to be safe by calling a cab after a few beers. Made for a long night and disappointment from the people of Poway. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

A couple of maintenance issues but all in all it was a great place to stay. Location is great, wifi is great, breakfast was good. Would stay here again when I visit family.

Genuine Hotels.com guest review

The front desk person (Older lady) was very mean to customers. She fought with my brother-in-law over the phone when he was booking for himself. On our second morning, the same lady fought with a customer who went to get her breakfast. Instead of giving her breakfast, she just said we are already closed for breakfast. She turned off the light at the […] breakfast room even though there were still many customers eating breakfast there. She was rude, has poor customer service! She should be fired! The lady who came in for her breakfast and was turned down came back later and had a paper with her stating that the schedule of breakfast - she got it from the pamphlet given by the hotel. Instead, that same lady just said that's wrong. She should have acknowledge that paper because it came from the hotel! Besides, there were still a lot of breakfast left. She should have said, you can have some breakfast and you can bring it back from your room or whatever. She was very rude and very combatant... Read more

Genuine Expedia guest review

requested for crib for my baby but was told that they were all in use by other guests, but as soon as it was available they would deliver it to our room. The following morning the crib was there. Service was great. Breakfast had a lot of variety. It was really good.

Genuine Expedia guest review

Very clean, comfortable room with wifi. Good location in Poway, convenient to Highway 15. Friendly family style service. Rooms in the back will have less road noise.

Genuine Hotels.com guest review

Hotel was great- perfect for a great nights sleep- the staff was extremely friendly and helpful- free breakfast was not bad, they need an additional waffle making machine as the line got backed up- Overall great experience and service.

Genuine Expedia guest review

It's a bit price..the carpet need dip cleaning it's smells bad.

Genuine Expedia guest review

The hotel staff was wonderful, especially the woman at the desk in the mornings. She was very friendly and went above my expectations to take care of our needs. The room was clean and comfortable, very little noise. Poway was the friendliest town, and 20 minutes away from the beach. Check out the train station there, very fun for kids and everyone was […] SO nice! Thank you, Best Western, we had a great experience! Read more

Genuine Hotels.com guest review

Very nice for the price. Good job on the renovation. Friendly staff. Last time I stayed there was 1977 when it was the Frontier Inn. I will stay again. Poway is a great little town.

Genuine Expedia guest review

I left on 08/25/12; discovered that I left a pair of shoes in my room. Called front desk...no "lost/found" record. Reservation gal checked with the lady who did my room. She took my shoes home! Oh, I forgot I had them in my bag, she says. Reservation gal drove the housekeeper home Lourdes is maid's name), to get my shoes. My friend picked them up and […] will mail them to me. Warning...don't leave anything your room at this motel. She owned up to it, but she should be fired for stealing. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It was pleasant experience staying in this hotel. The exterior of it didn't look fancy, but the room was clean and comfortable to stay. I usually check the cleanliness first when I stay at a hotel, and I was satisfied this time. Also, they offer free breakfast and free wifi, and everything was good enough.

Genuine Expedia guest review

It was good for the price. They need to do something about the shower water pressure. It was terrible. Need to clean & Vacuum behind the bed and behind the end tables. Other than that, it wasn't too bad.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

shower head to tall foe short people, put a hand held type shower head.

Genuine Expedia guest review

Good value

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Warm welcome and friendly service, with well organised breakfast.

Genuine Expedia guest review

Very nice hotel. We liked it better than the Holiday Inn Express. Staff was just ok.

Genuine Hotels.com guest review