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1 room,  2 adults 
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Room 1:

Hilton Garden Inn New York / Staten Island - Staten Island

40.615122, -74.177864
3 stars
1100 South Ave, Staten Island, NY, 10314 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $164
available on 05/26/13
Price Match Guarantee
4.1 83 5

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    Hilton Garden Inn New York / Staten Island
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Hilton Garden Inn New York / Staten Island

    • Staten Island Hotels - New York 1.6 miles
    • Staten Island Mall Hotels - Staten Island 2.4 miles
    • St. Patrick's Church Hotels - Newark 2.6 miles
    • Greenbelt Nature Center Hotels - Staten Island 2.7 miles
    • Jersey Gardens Outlet Mall Hotels - Newark 3.0 miles
    • All landmarks in Staten Island

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    Overview of Hilton Garden Inn New York / Staten Island - Staten Island

    Hilton Garden Inn New York/Staten Island is part of a Staten Island corporate office park carved into a 415-acre wildlife preserve. This abundant green space is only 15 minutes by car. The St. George Ferry Terminal, launching point for the Staten Island Ferry, is a short 20-minute drive away. The trip is free, but you'll have million-dollar views during the 25-minute ride to Manhattan.

    Enjoy a show without leaving the Hilton at Lorenzo's Restaurant, Bar, and Cabaret. This hotspot features popular Italian and Continental fare, as well as Saturday-night cabaret and Sunday jazz brunch. Breakfast buffet, lunch, and dinner are served daily, and room service is available during limited hours. Before dinner and a show, unwind with a relaxing massage or facial at onsite Grotto Spa, or a soak in the Hilton's spa tub. You can also step into the 24-hour fitness center to maintain your exercise routine, or just practice your breaststroke in the heated indoor pool. Prefer to tone up in the privacy of your guestroom? Borrow a Stay Fit Kit®, equipped with Pilates and yoga gear, an abs ball, hand weights, and a resistance rope. If you need to work rather than work out, the business center is open 24 hours and complimentary wireless Internet access is available throughout the hotel.

    Comfortable guestrooms at this Hilton Garden Inn let you stay connected with complimentary wireless and wired high-speed Internet access. (And you can print remotely and securely to the business center.) When you've finished the task at hand, heat up a snack in the microwave and settle in with a pay movie on the flat-screen HDTV. When you're ready to turn in, uber-comfortable Garden Sleep System™ beds can help you get your beauty rest.

    Image of Hilton Garden Inn New York / Staten Island, Staten Island
    4.1 out of 5 Excellent (83 reviews)
    (Neighborhood average 4.1)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    We spent a long weekend in New York with out 2 teenagers. This hotel was a great place to stay-close to the city, nice rooms, breakfast on site. Our... only complaint was the lounge on Saturday night. It was so loud we could hear the beat of the music for hours. Other than that one minor bump, we had a great stay. Would definitely recommend this to friends. by Anna Marie  from Pennsylvania on 05/04/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $164
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Two dbl beds accessible room

    One Bedroom Suite, One King Bed, Corner

    One king bed

    One Bedroom Suite, One King Bed

    ONE KING BED SUITE

    Studio, One King Bed

    One king bed junior suite

    One king bed accessible room

    Two double beds

    Deluxe, One King Bed

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • Minimum check-in age is: 21
    • Pet maximum weight in lb is: 20
    • Check-in time starts at: 3 PM
    • Check-out time is: noon
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa

    Amenities

    • General
    • Air-conditioned public areas
    • Bar/lounge
    • Free Wi-Fi
    • Number of floors - 6
    • Restaurant
    • Shopping on site
    • Smoke-free property
    • Swimming pool - indoor
    • Total number of rooms - 148
    • Rooms (all rooms include)
    • Bathtub only
    • Coffee/tea maker
    • Hair dryer
    • Iron/ironing board
    • Microwave
    • Pay movies
    • Rollaway/extra beds available
    • Services
    • ATM/banking
    • Breakfast available (surcharge)
    • Express check-out
    • Fitness facilities
    • Free parking
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Self parking
    • Spa tub
    • Valet parking
    • View more services
      • Airport transportation (complimentary)
    • Business & Event
    • Business center
    • Business services
    • Accessibility Features**
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Spa information

    The full-service Grotto Spa at the Hilton provides relaxing massage therapy, body wraps, and facials. Your hands and feet receive special attention here too: choose the Signature Manicure, and your fingers will be moisturized and softened in liquid paraffin wax before your nails are neatened. Closed Mondays.

    Dining

    Lorenzo's Restaurant, Bar, and Cabaret - Enjoy delicious Italian and American food at this in-house eatery. Saturday evenings, you can hear Tony Award-winning cabaret performances, and Sunday brunch is held to a live jazz accompaniment. Open daily for breakfast, lunch, and dinner, plus Sunday Jazz Brunch.

    Room service - Available weeknights from 5 - 10 PM and weekends till midnight. A children's menu is available.

    Recreation

    The 24-hour fitness center offers treadmills, stair-steppers, stationary bikes, and a weight machine, all with views of the indoor pool and spa tub.

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Pet fee: USD 75 per pet, per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Staten Island, New York, United States
      of
    40.615122, -74.177864
    Hotel coordinates:

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    Area map

    A short guide to Staten Island

    This small island feels more suburban than the rest of New York City’s boroughs. Getting to Staten Island is easy – just take the free ferry from Lower Manhattan for this 25-minute crossing. Top sights include the Jacques Marchais Museum of Tibetan Art, Historic Richmond Town (a Colonial Williamsburg-like living history museum), Snug Harbor Cultural Center, and the Staten Island Zoo.

    see all hotels in Staten Island

    Nearby Activities & Points of Interest

    0.50 - 1.0 mi

    • Bloomfield - 1000 yards

    1.0 - 3.0 mi

    • Staten Island Mall - 2.4 miles
    • St. Patrick's Church - 2.6 miles
    • Greenbelt Nature Center - 2.7 miles

    3.0+ mi

    • Jersey Gardens Mall - 3.0 miles
    • La Tourette Golf Course - 3.2 miles
    • Joseph Medwick Park - 3.3 miles
    • Jacques Marchais Museum of Tibetan Art - 3.4 miles
    • Staten Island Zoo - 3.4 miles
    • Linden Airport (LDJ) - 3.5 miles
    • Historic Richmond Town - 3.6 miles
    • Newark Liberty Intl. Airport (EWR) - 5.2 miles
    • New York Downtown Manhattan Heliport (JRB) - 11 miles
    • New York West 30th Street Heliport (JRA) - 13 miles
    • New York East 34th Street Heliport (TSS) - 14 miles
    • New York East 60th Street Heliport (JRE) - 15 miles
    • 103 St. Station (Lexington Av.) - 17 miles
    • Teterboro Airport (TEB) - 17 miles
    • Morristown Municipal Airport (MMU) - 18 miles
    • Caldwell Essex County Airport (CDM) - 19 miles
    • New York LaGuardia Airport (LGA) - 20 miles
    • New York Kennedy Airport (JFK) - 21 miles
    • Princeton Airport (PCT) - 29 miles
    • Belmar Monmouth Executive Airport (BLM) - 30 miles
    • Farmingdale Republic Airport (FRG) - 40 miles
    • Trenton Mercer Airport (TTN) - 41 miles
    • White Plains, NY, United States (HPN-Westchester County) - 42 miles
    • Stamford, CT, United States (ZTF-Metro-North Train Station) - 45 miles
    All hotels in Staten Island, New York, United States
    Reviews
    • All (83)
    • Business (17)
    • Romance (3)
    • Family (8)
    • Friends (3)
    • Other (52)
    4.1 / 5
    Excellent

    Score breakdown (from 83 reviews)

    • 5.0
      (36)
    • 4.0
      (29)
    • 3.0
      (10)
    • 2.0
      (5)
    • 1.0
      (3)

    Average rating for:

    • Cleanliness
      4.4
    • Service
      4.3
    • Comfort
      4.2
    • Condition
      4.1

    Reviews: Overall

    • <Previous
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    Hilton Garden Inn New York / Staten Island - Staten Island
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Always good.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    5.0 / 5
    Outstanding
    "Worth the drive into the city!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We spent a long weekend in New York with out 2 teenagers. This hotel was a great place to stay-close to the city, nice rooms, breakfast on site. Our only complaint was the lounge on Saturday night. It was so loud we could hear the beat of the music for hours. Other than that one minor bump, we had a great stay. Would definitely recommend this to fr […] iends. Read more
    Genuine Hotels.com guest review
    3 night family trip in Apr 2013
    Anna Marie
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Very friendly staff, convenient location to Newark AP, and ammenities.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    tim
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    Nice hotel but strong air cleaner was nausiating
    Genuine Hotels.com guest review
    1 night business trip in Nov 2012
    JM
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    4.0 / 5
    Excellent
    "Ok Experience"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    Room had overt cleaning fluid smell - Think of too much febreze or some other cleaner but the room was very clean. One of the Double Beds had a bad mattress (Rm 508). Hotel computer systems were very slow. Did not receive itemized bill in room. Hotel staff friendly but seemed overwhelmed.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    Mark
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    5.0 / 5
    Outstanding
    "wedding reception at nostras"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    beautiful room and great wedding reception facility
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    5.0 / 5
    Outstanding
    "Clean and comfortable for business travel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Traveled here for business and really enjoyed my stay. I was worried because some of the other reviews weren't that great but I would definitely come back here if I had to. My room was clean and comfortable and the staff was super nice and friendly. The place smelled clean too. I have stayed in several "non smoking" rooms at other hotels that smell […] of stale cigarette smoke but this one did not! Note - if you are an out of towner and drive to the ferry terminal to ride into Manhattan, be careful as you drive through the neighborhood a few blocks away. The "scenery" changes quickly and seemed a little rough. But maybe that's because I'm from a small town! The hotel can give you directions that are a straight shot. But I would not recommend anyone going running through there! Stick with the hotel gym Read more
    Genuine Expedia guest review
    Other trip
    Oct 12, 2012
    Amanda
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    5.0 / 5
    Outstanding
    "comfort, beauty and lots of fun ..."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    my hotel experience was really awesome....i actually still miss the bed..wish i had one of those myself....and i sleep on a 1600.00 mattress. friday night was amazing entertainment. we had the best time.my facial was one of the best i ever had.i really loved the place.... hope to come back soon!!!
    Genuine Expedia guest review
    Other trip
    Oct 2, 2012
    tammy
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    2.0 / 5
    Fair
    "Stinky"

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      3.0
    Ever walk into a hotel room that looked fine, but smelled horrific, like people live there, and carpets need replacing, and you decide to sleep in clothes? Signed - never complain unless its legit.
    Genuine Hotels.com guest review
    1 night business trip in Sep 2012
    RW
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great hotel for business executive type housing...which is what my wife and I prefer over touristy type places, even when on a vacation. Clean, comfy bed and chairs, no nonsense things getting it done and done well without fuss...just like we want it!
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Aug 2012
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    4.0 / 5
    Excellent
    "Not really a family hotel."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I booked a total of 3 non smoking rooms. Two rooms with king size beds and the other room 2 queen size beds. All 3 rooms were NOT Smoking Free rooms, but they gave us another room. One of our rooms the air condition didn't work and the carpet next to the air condition was wet & mold was starting to grow. But, they gave us another room. The employees […] at the hotel were very nice and tried to please us with the problems we were having. The pool wasn't open enough for the kids to go swimming. Read more
    Genuine Expedia guest review
    Other trip
    Jul 23, 2012
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    4.0 / 5
    Excellent
    "Passon the Breakfast Buffet"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Overall, the room was clean and comfortable. Due to contruction going on in hotel, there was way too much activity in the hallways from construction and hotel workers. Elevators took forever to come because the workers and staff were using them. The Breakfast Buffet at $12.95 per person was absolutely disgusting. The fruit looked like it was sitting […] there for a week. The pancakes were 2 inches thick and burnt. The potatos were unidentifiable and the sausgae and bacon were sitting in grease. The floor of the restaurant was sticky. If I had to be in Staten Island again, I'd stay here but would eat elsewhere. Read more
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    Debra
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    3.0 / 5
    Good
    "If you have to bring your dog it's a great hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    My husband and I were both disappointed with the bed; too firm. The hotel claims that you can adjust the firmness in the mattress but it did not seem to change at all. Also, the dial that is supposed to adjust the mattress is at the head of the bed making it quite difficult to access, since the bed has 2 night tables extremely close to the bed. They […] should relocate the dials or get a handheld unit, and make sure it works. We also had to call three times to get our room service order and nothing was done to compensate for the annoyance. The televisions were really nice flat screens, (2 in the junior suite.) The hotel is pet friendly and my dog loved the place and slept like a log. The tub is a joke because it is a two person jacuzzi type tub but it would take your entire stay to fill it with water because of the "dribble" you get out of the faucet, and it's hard to get in and out of if you are older or handicapped in any way. I have arthritis and would have preferred a walk in shower. It's time to renovate. They are currently add additional rooms. I hope they modernize and make it worth the price. Read more
    Genuine Hotels.com guest review
    2 night trip in Jun 2012
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    5.0 / 5
    Outstanding
    "A good experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Comfortable bed, clean and plush towels, accommodating staff.
    Genuine Expedia guest review
    Other trip
    Jun 28, 2012
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    5.0 / 5
    Outstanding
    "My Favorite Hotel Experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My Fantastic Hotel Experience I stayed, recently, at The Hilton Gardden Inn on Staten Island, N.Y. It was elegant yet personal. Upon entering I was greeted warmly and reassured that while it was 9PM and I had not called around 6PM to confirm my room, they had my room waiting. The clerk at the desk was cheerful and explained what I needed to know. An […] employee helped me understand the new passkey entrance procedure so I could get into my room. Everything was explained via programs or brochures. I slept beautifully after noting a microwave, a coffemaker, a refrigerator, storage room for food. I was grateful for no tempting mini-bar with its high prices. I awoke to a quiet room, having heard no noise throughout the night, despite a wedding and a separate party going on in both huge rooms downstairs. I checked out via the latest methods and was able to get directions to Newark. It was quick and professional. A true thank you for a job well done, Hilton Garden Inn. Read more
    Genuine Expedia guest review
    Other trip
    Jun 19, 2012
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    5.0 / 5
    Outstanding
    "not far from home but feels like you are"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    AMAZING !!!
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    Karen
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    2.0 / 5
    Fair
    "Not up to Hilton Standards"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      1.0
    Site is showing wear and needs to be renovated. The carpet in the elevator was dirty when we arrived on Friday and when we left on Monday it had still not been cleaned. The skirt on the bed was filthy. The room smelled musty and bad. Friday night was single night at the hotel with loud music, no parking and disturbances in the hall. Will not stay here […] again. Read more
    Genuine Expedia guest review
    Other trip
    May 29, 2012
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    4.0 / 5
    Excellent
    "Age problem"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    My son missed his flight in EWR and had to spend the night over there. The problem - he is 19. Before I booked this hotel I double checked if he is able to check in since a lot of hotels do not allow check-in for people younger than 21 years of age. Expedia website clearly stated that you have to be at least 18 years old to check into Hilton Garden […] Inn. So I booked the hotel. When my son arrived he was told that they cannot accomodate him because he's not 21 years old yet and that Expedia doesn't have correct information. So first, why Expedia doesn't have correct information and second, what 19-year old who is very much capable to travel on his own has to do in this sutiation? Read more
    Genuine Expedia guest review
    Other trip
    May 21, 2012
    Julia
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    5.0 / 5
    Outstanding
    "Happy, but Hungry in the morning."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Had a great stay, just wish some kind of breakfast was offered.
    Genuine Expedia guest review
    Other trip
    Apr 30, 2012
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    4.0 / 5
    Excellent
    "Hilton"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    Hotel room was in good condition and comfortable. Staff were confused and disorganized. The hotel was under construction and promptly at 8:00am you could hear the construction work begin.
    Genuine Expedia guest review
    Other trip
    Apr 21, 2012
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    4.0 / 5
    Excellent
    "Decent, but there are better"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    I had a decent stay at the hotel. It is a little more 'worn' than other Hilton Garden Inns, but not too terribly so. There seems to.be quite a few parties there. The neighbors woke up the person I was traveling with, but I didnt notice. The staff seemed very friendly. Take.the ferry to NYC, its free and runs 24 hours a day.
    Genuine Hotels.com guest review
    2 night trip in Apr 2012
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    1.0 / 5
    Poor
    "VERY DISAPPOINTED CUSTOMER!"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      4.0
    I KNOW THAT THE ABOVE SCORES ARE ALL OVER THE PLACE, BUT THERE IS A HUGE REASON FOR THIS. WE HAD EXCELLENT SERVICE AND HOSPITALITY FROM THE "ONE" FRONT DESK CLERK NAME CARLANN. SHE WAS MORE THAN A DELIGHT!! SHE TOOK EXCELLENT CARE OF US DURING OUR STAY. UNFORTUNATELY, WE RAN INTO A VERY DIFFICULT SITUATION WITH TWO MEMBERS OF THE HILTON STAFF. A MEMBER […] OF THE SECURITY STAFF AND A FRONT DESK CLERK WERE VERY RUDE AND RACIST. WE HAVE FILED A FORMAL COMPLAINT AGAINST THE HILTON FOR THE UNEXCUSABLE BEHAVIOR BY BOTH STAFF MEMBERS. I HAVE NEVER BEEN SO HUMILITATED IN ALL MY LIFE. I HAVE TRAVEL TO MANY DIFFERENT PLACES DOMESTICALLY AND INTERNATIONALLY, AND I HAVE NEVER EXPERIENCED ANY RACISM EVER. I WOULD NEVER RECOMMEND THIS PARTICULAR HILTON LOCATION TO ANYONE. WE REQUESTED TO SPEAK TO A MANAGER AND WERE TOLD THAT THERE WAS NOT A MANAGER ON SITE AT THE TIME OF THE INCIDENT. WE DID NOT RECEIVE A CALL BACK FROM A HOTEL MANAGER UNTIL 9:00PM THE VERY NEXT EVENING. THIS IS NOT EXCEPTABLE. I HAVE RECENTLY SPOKEN TO THE HILTON'S CORPORATE OFFICE REGARDING THIS COMPLAINT. Read more
    Genuine Expedia guest review
    Other trip
    Apr 3, 2012
    TAMMIE
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    4.0 / 5
    Excellent
    "Staten Island"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The bathroom had a strong smell of smoke. Other than that, it was a convenient location and a nice comfortable room.
    Genuine Hotels.com guest review
    2 night trip in Mar 2012
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    4.0 / 5
    Excellent
    "One night stand for business"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Hotel was basically OK. All appearances were a bit old and a bit depressing, yet staff was very nice, food in the on site restaurant was quite good, bed was of good quality. One objection was no room service for breakfast. It is difficult to find and is not on the street of the address but rather when you come to where you think it is by the numbers […] you have to make a right turn at the next corner and there is a sign for the hotel through a back road. Read more
    Genuine Expedia guest review
    Other trip
    Mar 15, 2012
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    5.0 / 5
    Outstanding
    "convenience of location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Hilton Garden Inn on Staten Island is close to main routes. The atmosphere is attractive and welcoming. Breakfast hours are convenient if you are not an early riser. Service at front desk and dining area was friendly and helpful.
    Genuine Hotels.com guest review
    2 night trip in Feb 2012
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    5.0 / 5
    Outstanding
    "hotel in nyc"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very pleased
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    2.0 / 5
    Fair
    "Gone Downhill"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    When new, this was a decent place to stay, almost worth the price. Since then, the price has risen, but the condition of the rooms and quality of staff have gone downhill. Needs a makeover and an infusion of class. Overpriced for a stay on Staten Island.
    Genuine Hotels.com guest review
    1 night family trip in Dec 2011
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    3.0 / 5
    Good
    "One Nite Stay- Thumbs up!"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    I would recommend hotel for travelers,hotel under renovation but looks like it is going to be a wonderful place once all is complete.
    Genuine Expedia guest review
    Other trip
    Jan 31, 2012
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jan 2012
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    5.0 / 5
    Outstanding
    "Best hotel in Staten Island!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I periodically travel to NYC for business and depending on schedule, it makes sense to stay out in Staten Island sometimes. I have stayed at this hotel multiple times now and couldnt be happier. Great location, clean rooms, friendly staff, and great food at Lorenzo's restaurant in the hotel (especially for the Sunday brunch!). What more can you ask […] for?! I will be staying at this hotel now everytime I go to Staten Island. No need to look any further that the Hilton Garden Inn. Read more
    Genuine Hotels.com guest review
    2 night business trip in Dec 2011
    Chris J.
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I had a pleasant stay at this hotel.
    Genuine Hotels.com guest review
    4 night family trip in Dec 2011
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Dec 2011
    MIKE TA
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Nov 2011
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    5.0 / 5
    Outstanding
    "Good location far from the crowd"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Friendly staff very efficient. Some noise due to Friday and Saturday night dance activity. A comfortable hotel reasonably priced and a good choice to enjoy going to NYC by ferry boat .
    Genuine Expedia guest review
    Other trip
    Nov 28, 2011
    Pascal N
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    4.0 / 5
    Excellent
    "worked out fine for us"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    nice place pool very small friendly help easy to find
    Genuine Expedia guest review
    Other trip
    Nov 28, 2011
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    4.0 / 5
    Excellent
    "Hilton Staten Island"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Very nice hotel, room was great, modern and super clean. Just beware of the restaurant when ordering food to go-they messed up my order..TWICE..eventually I just ate whatever they gave me because it wasn't worth the hassle...
    Genuine Hotels.com guest review
    1 night business trip in Nov 2011
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    3.0 / 5
    Good
    "Expensive Hotel for 2 star quality"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    OK hotel, but very expensive for a 2 star hotel. Rooms are decent. If you are given a handicapped room, it is difficult to use the shower if you are over 5 feet in height. There is nothing else in the neighborhood (pubs, restaurants, etc.)
    Genuine Expedia guest review
    Business trip
    Nov 18, 2011
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Nov 2011
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    3.0 / 5
    Good
    "Hilton Garden inn Staten Island"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      1.0
    • Condition
      4.0
    Food at breakfast buffet was sub par. Bed is so uncomfortable, it was an adjustable air bed and was either hard as concrete or you sunk into a hole. Party goers down the hall yelling in the halls waking everyone up. Had to call front desk at 3 am to complain, but security came up and shut them up right away. My back was sore for two days from that awful […] bed. Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Oct 2011
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    4.0 / 5
    Excellent
    "Met expectations"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    You might forget this hotel soon;there's nothing really remarkable about it. Decent price for what is offered and a good value overall. The duvet in my room was horrible. It had obviously been washed when maybe dry cleaning would have been the better call. It was so lumpy that I originally thought the bed was unmade when I first entered the room.
    Genuine Hotels.com guest review
    1 night business trip in Sep 2011
    Bob D.
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    5.0 / 5
    Outstanding
    "Nice place"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was only at this hotel for one night, but I was very pleased with the hotel itself and the few service staff I ran into. I would absolutely stay there again.
    Genuine Expedia guest review
    Other trip
    Jul 25, 2011
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Jun 2011
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    2.0 / 5
    Fair
    "Beat up"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    This location has seen it's better days. Public areas are worn out. Restaurant breakfast foods are on par with a Comfort Inn - take that back not as good!
    Genuine Hotels.com guest review
    1 night business trip in Jun 2011
    Dan Go
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    4.0 / 5
    Excellent
    "convenient and clean and an easy ride to manhatten"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    The hotel was very nice and a pleasant change compared to staying (and paying) in downtown manhatten. The free shuttle to the staten island ferry was a huge plus and made our stay very pleasant and easy to commute as our business was in manhattan. We will definitely stay here on our next visit and I have already recommended to my friends who are looking […] to visit manhattan this summer. The only negative - make sure you book your trip back to staten island with the front desk...we were told we could just give an hour notice of our return and have the shuttle waiting for us. this worked the first day but the 2nd day we ran into a little attitude from the front desk and a longer wait for the shuttle....still it was free and the drivers are very friendly. Read more
    Genuine Hotels.com guest review
    3 night business trip in May 2011
    A Traveller
    US

    Hilton Garden Inn New York / Staten Island - Staten Island
    5.0 / 5
    Outstanding
    "There for a wedding"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The hotel staff were incredible. they couldn't do enough for us and EVERYONE who works there were super friendly. Impeccable customer service. Thanks for a wonderful stay. I couldn't believe I was in NYC
    Genuine Hotels.com guest review
    1 night trip in Apr 2011
    Susan T
    US
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