"Overpriced and undersatisfied"
The hotel was in a decent location but that was about all it had going for it. One block to the north were lots of good restaurants, cafes, and bars. But the wifi didn't work (even with correct password), the TV wouldn't work, and the staff wasn't willing to re-set the wifi router nor help fix the TV, which was frustrating. Parking was limited, but […] we did get a space. Friends of our stayed down the road for cheaper and it was a MUCH better place. Avoid the Presidio Inn if you can. Read moreGenuine Hotels.com guest review
"Would not recommend, only to save a few dollars..."
I don't usually write bad reviews, but I felt the need to. I booked this room before I read the reviews then hoped that the hotel had improved some. I stayed with my husband and two younger children. The neighborhood is nice, but the hotel itself seems rundown. The parking lot was dirty and had dirty towels thrown on the ground next to the dirty basket […] (we watched the cleaning ladies thrown them off of the third floor). When we checked in, the front desk staff didn't greet or acknowledge me, I just gave him my name and said I was there to check in. When we got to our room, it wasn't ready yet, we had to wait 10 minutes outside of the door until it was done. Our neighbors a few doors down had to do the same. The breakfast was more like a snack, but was ok (toast, coffee, danishes, juice, and hot chocolate packets). There is an IHop in walking distance. The room seemed clean but the carpets still looked dirty and the comforters draped over the railing made me wonder if my blankets were clean. The beds were comfy. I booked the premium room with balcony, but believe that was false advertising because there was just the walkway in front of the room with a metal railing that was supposed to be a balcony. Overall, ok place to crash for a night but would be happier to spend a little more for a nicer place. There are many more hotels and motels that are of better quality very near by. Read moreGenuine Expedia guest review
"Vocal Fusion Tour"
poor continental breakfast, rooms not very clean, old building that was not kept up well. There are better motels in the same area, we just didn't know about them until we arrived.Genuine Hotels.com guest review
"Cheap hotel in San Francisco"
The hotel staff locked us out of our room after the 1st night stay even though I paid for 2 nights. They somehow forgot I paid for one night through Expedia and paid for my 2nd night through them. The parking is limited and room was less than desirable. For $116 a night in SF, you get what you pay for.Genuine Expedia guest review
"Poor customer service and filthy premises"
We waited 10 minutes in the front office to check in while the person working the front desk failed to greet or even acknowledge our presence. The man behind the desk was on the phone with what appeared to be his Internet service provider, trying to resolve what sounded like a personal email access issue. The rooms were absolutely filthy. Stains on […] the sheets, stains on the furniture, stains on the walls, stains on the pillows, etc. bathroom was also filthy. Mattresses were old and worn out. Woke up the next morning, opened the door and found a pool of vomit outside one of the neighboring rooms. The Presidio Inn is not worthy of your business. Read moreGenuine Hotels.com guest review
"the crack motel"
I looked for value in San Fransisco, maybe that was my first mistake! When I pulled in I noticed the lack of exterior ambiance, but being a value (at $109 a night) I was not too alarmed. I went into the office and was hit with the odors of a home that did not own air freshener. the "continental breakfast" is situated right in the middle of this smell! […] The room was old and needed a good painting, but it was the only positive in this visit; it was clean and the maid service was good. The noise outside is loud (being on a main street) but it is not too disruptive, until the second night. WE WERE UP ALL NIGHT! The guest above us were having the biggest party or whatever they were doing. A bad smell was wafting downstairs and at 3am I went and informed the manager, not only was nothing done but the noise got even louder. At 6am we packed out bags and, after giving the manager (who was still sleeping-at least someone was) a piece of our mind; we left. Don't ever stay at this hotel!!! Read moreGenuine Hotels.com guest review
"Stay somewhere else!"
Typical motel, not the cleanest one. Free parking, free wifi (worked the first couple of hours only). The smell of old carpet inside the room is awful, low water pressure in the shower. Street noise is very annoying. Motel 6 is probably a better choice.Genuine Expedia guest review
"Close to fishermans wharf.FREE PARKING/BREAKFAST"
Compared to the other hotels around there and across the street its ok! Cleanliness of the room was good,the only bad thing was the carpet.It was a little old and it had a burn stain from an iron.Decoe in the room was ok.We got the premium room which included a counter space to keep food items on with an extra sink which helped out a lot with our 2 […] kids.Also the fridge, micowave and coffee maker helped out.Their breakfast was good enough,it included pastries, english muffins with butter or jelly,coffee ,orange juice and cranberry juice.The front desk was very helpful.Any question we had he answered and he could even book appointments for different tours.Close to fishermans wharf,walgreens,fast food and the ihop restaurant is about 4 buildings away OVERALL I GIVE THEM A 4 OUT OF 5. AND IF YOU EXPECT OR WANT THE HOLIDAY INN TYPE HOTEL,GO STAY AT THE HOLIDAY INN FOR DOUBLE THE PRICE. With the money we saved staying there ,we stayed an extra day and did extra activities. Read moreGenuine Hotels.com guest review
For the price, I expected a little nicer. Needs a bit of upgrades, like mattress. You can feel the springs on the mattress on your back and the mattress was old and ripped on the edges. If you want quiet, you won't get it there. It was very noisy at night, all kinds of noises. A plus was, its location and that was helpful.Genuine Hotels.com guest review
"cheap hotel in SF"
good location, but currently right in front of hotel has been under contraction - so during the day - hard to get out and in by car. Hotel needs to be updated everywhere, site pictures must be taken long time ago. Very thin wall - you can hear the next door people are giggling. Continental breakfast>>> well, I don't call it, only English muffin and […] toaster, apple juice and coffee. Front desk man doesn't look friendly at all. Read moreGenuine Expedia guest review
"This is hotel was worst than sleeping in a ditch."
It was the worse hotel I have ever been in. There was mold in and around the shower. The bed was broke down and the toilet seat was wood and so old and worn that the white paint was no longer on the edges of it. inside and out was very dirty, Don't pay the price no matter what it is.Genuine Hotels.com guest review
"location the only pro"
no hot water. yeah, that's right. none. have fun showering, if you choose to stay there. a remote control with many buttons, two of which work. on/off, and volume. aka - the channel that's on is the channel you watch. wi-fi service choppy. walking distance from some great restaurants, specifically SPQR. great italian! i'm sure there are far better hotels […] in the area that don't charge $80 for amenities that aren't available, yet listed as such. choose a different place, unless you love a cold shower on a cold san francisco morning. Read moreGenuine Hotels.com guest review
"INEXPENSIVE - AND LESS THAN"
Inexpensive and "tired" property in a relatively good location for tourists and short-stay business travelers. Although the room was large and clean, and the bed was "relatively" comfortable, the room was also noisy (from adjoining rooms and upstairs guests) and the furniture was "yesterdays" hand-me-downs. The bathroom was dark, and not functional […] for anyone who requires any "sink" space, and I had to request some "essenitial" bathroom items. Maybe great for younger guests and those on a very tight budget, but not great for anyone hoping for something with more comforts. Read moreGenuine Hotels.com guest review
"Suitable access to visit sights"
Nice sized room for time was there, with good access to places I wanted to see (buses into/out of city), location was suitable for me; but there wasn't a toilet seat until requested for one (hadn't been fixed before I arrived); wasn't able to access free WiFi all the days I stayed; bed came apart on one corner underneath so they moved me to another […] room. Owners were helpful though. Read moreGenuine Hotels.com guest review
"Dont wast your money!!!!"
It is terrible !!!! It is unclean especiallly carpet and bed!!!! Dont wast your money even for 1 day!!!!Genuine Expedia guest review
"Crash pad with Fridge and Microwave"
The location, fridge and microwave are the only reasons I would stay again. First we were given a standard room when we paid for a premium room. When I as the manager to correct the error, he informed me that our paperwork from expedia list it as a standard. When we showed him our paperwork he corrected the error. However he was not happy about it. […] The carpet in the premium room was so worn there were wriggles in the carpet 5 feet long. One of the chairs had a whole in the seat the size of a dime. However the beds were comfortable and the fridge had a small freezer for ice. Which was handy as the ice maker did not work. Wifi did not work above the 2nd floor, but there was a nice patio table and chairs where you could sit and use your laptop in front of the office. All in all if you are looking for a place to crash near the presidio and want to bring your own food it was reasonable. Read moreGenuine Hotels.com guest review
"slightly shady and scary at night"
Super shady and run down on the outside. At first he worked with us solely through a window. We then climbed the stairs to the third floor and the first thought after entering the room was there are not enough locks! The room was slightly better but we were sure glad we were only for one night.Genuine Hotels.com guest review
If you need any lights in your room... bring it yourself! Want fresh air in the restroom... bring a fan yourself!!Genuine Hotels.com guest review
"Don't bother to stay there."
There was hair on the bed and shower. The window to the room was broken. The light above the sink did not work.Genuine Expedia guest review
It claims to serve breakfast...there's no breakfast...only stale english muffin and jelly.Genuine Hotels.com guest review
Too noisy from street! Microwave does not work and staff hasn't come to repair it after my complaint! Unfortunately, this price was big for such service!Genuine Expedia guest review
"HOTEL STAY RATING"
The hotel tariff includes breakfast, however, the front line staff mentioned that they do not have supplies of bread for the past two days and there is no alternate arrangement. We had to make do with a few cookies. When I mentioned that I will write about this in the review, he said please go ahead and write whatever you want.Genuine Expedia guest review
location ok. but not clean every where.especal under the bed. and the shower head should get update. no Ac.Genuine Hotels.com guest review
"Don't be fooled by low price."
Horrible experience. Unhelpful staff, give little information. No security at all. My laptop computer was stolen out of my room: staff withheld names, contacts, and manager's information from me. Just spend some more money and stay in a nicer place closer to downtown. Trust me. There is a reason this place is so cheap. I will never return.Genuine Expedia guest review
"Love Presidio Inn"
I have been at this hotel three times now. The location is great, the accommodations are more than adequate, rooms pretty spacious, price is very good (for S.F.), management is wonderful and you can park FOR FREE which is a huge savings and nearly impossible to find in San Francisco..... parking in San Francisco is usually about $40 a day! I defiitely […] recommend the Presidio Inn and will continue to stay there because it's a good value and I prefer to spend my money on other things when traveling. Read moreGenuine Expedia guest review
third floor room pulled me away from most of the street noise and gave a bit of a view going in and out. was reasonable. not luxury by any means but a functional bed and shower...Genuine Hotels.com guest review
"dirty smelly I dont recoment this"
All was very bad the room has a nasty smell the bathroom floor dirty the smell of the pilows bad the ice maker does not work all is very old no ac no fan .....stay away!!!!!!!Genuine Hotels.com guest review
"Our Overnighter to go to a Giant's Game"
Very dreary and dingy lots of street noise all night long--the gentleman at the desk was nice. This is an ok hotel for business travelers and couples except for the street noise but that is part of the city wherever you go-so The soda machine was out and so was the ice machine--hotel did not appear to be sold out--Genuine Expedia guest review
"Flawed and mislabeled"
No AC and I payed for received a confirmation that this was a smoking room , but after checking in, I was told nope, no smoking! Rooms are VERY cozy, our refrigerator could not open because it was too close to the bed.Genuine Hotels.com guest review
This was the WORST hotel I have ever stayed at. The floor was filthy to the point where I would not take my shoes off. I could not sleep on the bed, because of the condtion of the place. There was something (not sure what) on the walls next to the bed. The room smelled sooo bad that we had to keep the windows open, even though that meant that the traffic […] noise was too load to hear the TV- which was from the 70's. The "breakfast" consisted of toast, coffee, and pre packaged danish. Do yourself a favor and do not stay here. Read moreGenuine Expedia guest review
"LOCATION, LOCATION, LOCATION!!!"
This place was just bought out and remodleled so keep that in mind. Place was small and parking tight like all of San Fran. They charge for parking which is wierd because they dont offer parking to public only quest because lot is so small.......should just be in price then in my book. Location is AWESOME! just a few blocks to the good part of Fishermans […] Wharf Read moreGenuine Hotels.com guest review
In no particular order - no ability to lock window partially open, coupled with no safety bars, meant windows had to be kept closed and with no Air Conditioning, led to uncomfortable warm nights. - very noisy traffic until early hours of the morning. - noisy neighbours, hotel guests, partying until early a.m. - very basic bathroom, and mold in the shower […] stall. - breakfast consisted of toast and jelly, along with coffee/tea. (+pastry on some days) Overall in view of the price paid this was very disappointing Read moreGenuine Expedia guest review
Light bulbs not working, couldn't find the AC if there even was a unit in the room, sink faucet fixtures fell off as we were washing our hands. Dirty, stained chairs. A very basic, rundown motel that gets away with overpricing because they are in the city. This place needs a remodel in a big, bad way.Genuine Hotels.com guest review
"No breakfast :-("
Considering the price, the hotel itself was fine. Walking distance to Chestnut and Union Street was great. We chose this hotel over others because it included Continental Breakfast. Bad choice - all that was available was coffee and juice. Supposedly, the breakfast pastries had not been delivered on time. This was the case four days in a row, so unfortunately […] it just looked like the management was looking to cut expenses. When asking for the manager to receive some sort of discount to make up for having to buy breakfast food for 4 people every day, he was not available. Read moreGenuine Hotels.com guest review
We took the BART into San Francisco. The walk is 1 mile and pleasant. The front desk got us in the right direction. Breakfast was hot. Eggs, waffles, fruit, cooked oatmeal (not a pkt) pastry, bagels. Lots to choose from. Pool was cold and no hot tub. We put one foot in and were done. I liked the free parking and free internet. We would stay again. 3 […] of us stayed in 1 king and the hide a bed. Read moreGenuine Hotels.com guest review
"Close to shops and restraunts"
Older hotel, was clean free parking easy to get around. Close to the Golden gate bridge and easy to pick up transportation should you not want to drive.Genuine Hotels.com guest review
This hotel was okay, the service was okay. It is just a couple blocks from Union St. and only a mile from Disney Family Museum/ Presido! I love san francisco I think I would stay here again! The bed and Pillows were comfy and the had free parking!Genuine Hotels.com guest review
Good hotel and great location! Can walk to Fishermans Wharf and spend the day and you can't beat the price!Genuine Expedia guest review
"Presidio Inn stay Easter vacation 2012"
The elevator did not work and we had to walk up 3 flights with our luggage - no problem; however we asked to be moved because weird smoke odor and the smell drifted into our room. The room we were moved to had 2 double (better for us) however the freezer did not work nor did the remote control for the TV and the shower had very little pressure. Breakfast […] is not breakfast, coffee, tea, juice and bread is not even a continental breakfast but again - no problem. I understood it s a budget hotel but they really need to make sure of who they are letting out rooms to. The convenience of the location is great. There are plenty of stores and restaurants nearby all within walking distance and a very easy walk to Fisherman's Wharf. Transportation is also convenient with buses and the cable cars just a few minutes walk from the hotel. If you don't mind a really budegt hotel then this is it otehrwise pay a few extra dollars to find a better quality hotel. The maids did a good job and were always friendly as well as the owner but there is an elder gentlemen there who seemed reluctant to assist when I complained of the odor near and in my room - not a good example of customer service. Since we were not in the room for much of the day it sufficed for a budget hotel although I am not sure I would return a second time. Read moreGenuine Hotels.com guest review
"Lombard Street Stay"
Hotel and rooms were adequate for our needs. No need to spend more when all you do is sleep there. Front office very accommodating, friendly and helpful.Genuine Expedia guest review
You get what you pay for. I liked the location and easy access to transportation. Great bars and restaurants a block away from the hotel.Genuine Hotels.com guest review
Very nice, honest hotel employee. No soap and shampoo holder. Room smell like cigarette. Nice kuerig coffee maker. Nice of the hotel employee to let us leave at their premesis our luggage for later departure.Genuine Expedia guest review
"stay if you absolutely have no other choice!"
The man at the front desk was very unhelpful and rude. The heating in the room was so ancient, I was nervous of a carbonmonoxide leak! The kitchen area could have used some bleach, mainly the fridge, it just stank! My boyfriend woke up with a huge bite from something on his arm. The blankets weren't enough to keep you warm, so you did have to break […] down and turn on the heater. The tv remote had a 5 sec delay to changing the channel... by which time, you have already pressed a ton of buttons trying to get it to work, then you have to sit and just watch it go through the motions of what you just pressed! talk about annoying!!! Read moreGenuine Expedia guest review
"it's a low down drug hide away for local dregs"
trust me....do not stay here...simply sub standard and awfulGenuine Hotels.com guest review
We stayed for a bachelor party, this place was all we needed and wanted. Free breakfast was a joke but marina deli has awesome breakfast sandwiches and around plenty of bars an nightlife.Genuine Hotels.com guest review
"You get what you pay for"
For the price is was decent. There is no room temperature control . Ants in the bathroom the door didn't fully close so you can hear everything going on outside. Room is outdated. staff was invisible. The breakfast are a few packaged pastries and a coffee machine. Don't be fooled by the breakfast included. You get what you pay for so can't complain […] much. Best feature of this hotel is the free parking. Read moreGenuine Expedia guest review
"Presidio Inn Lombard - close to all must see sight"
The Hotel was adequate for our needs. You are walking distance to all places like The Wharf, Ghiradelli Square, Chinatown Lombard Street. Only downside, rooms that were non smoking, people in the room next to us were smoking....breakfast included juice, coffee and pastries but was not open on time. Hotel parking was very adequate. restaurants and movie […] theaters very close to Hotel. I would come back Read moreGenuine Hotels.com guest review
room smell really bad.Genuine Hotels.com guest review
"motel room not available"
When we arrived at the motel our reservation could not be found even though it was in the computer and on the hotels.com site. The motel owner/manager had given our room to a higher bidder and tried to blame hotels.com. This motel is a typical Arab owned motel. Poor service poor maintanence and the highest bidder gets the room.Genuine Hotels.com guest review
"Presidio Inn- might not be worth the good location"
I booked this room because it seemed close to everything that I wanted to go see. It is true that it is in the middle of all the good destinations, it is still a long walk until you get to anything good. The neighborhood is really dumpy and dirty. The rooms aren't much better. The room smelled like it used to be a smoking room. After returning home […] I had to wash all of my clean clothes again because the smell sticks with you. The TV didn't work at all and the free internet was too slow to stream anything. The bed was partially broken, and the blanket was torn. The free continental breakfast is a joke. When I arrived at 8:30, 1/2 hour after it opened, there was nothing but 1 piece of bread and some bland juice. we had to call the staff to have them restock the breakfast, and then all he did was put out a couple of tiny danishes and put more syrup in the hot chocolate machine. Overall, this hotel was ok for me because I was on a really tight budget, but I will not be going back. I booked this because I thought that there weren't going to be many other vacant rooms anywhere nearby. When I got there I walked down the street and saw a ton of other vacancies. Review Cons - Dirty, smelly rooms - Far from anything interesting - Poor breakfast and staff Pros - Good price - I didn't get any diseases... that I know of. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )