"misleading information on their website"
Got in the hotel to find out that self parking is not really self parking. They are using the parking from the shopping mall next door and every time you get out is $13, not $13 for the day. Also, since it's not their parking, you are leaving the car under your own risk. Talked to the parking staff and mentioned to leave the car in a transited area, […] they don't have security walking at night and they had some issues with cars parked in corner spaces, etc. Certainly not what I was expecting from a hotel of this category. Valet is $40 per day. Good luck! Read moreGenuine Hotels.com guest review
Response by Loews Hollywood Hotel The self-parking at the Hollywood & Highland Center can be confusing, so guests are usually advised to valet. Valet is $40/ day with in-and-out privileges. The self-parking is $13/day with NO in-and-out privileges. If you plan to be in and out all day, zipping around LA, the valet is the much better option. Hope that clarifies things a bit!
"Missed my wakeup call"
Although I left a pointed message about the lack of a wake up call with the front desk, I have never heard from them. Fortunately I made my plane as someone picking me up called. Additionally loud drunks in the hallways woke me in the middle of the night more than once. The hotel was well kept and clean, the staff very responsive except for the wake […] up call. Read moreGenuine Hotels.com guest review
Response by Loews Hollywood Hotel We apologize for the missed wake up call and the noise level of other guests. However, glad to hear you found the hotel clean and well-kept, and the staff very responsive. Thank you for your review.
"Perfect location for the Hollywood Bowl!"
Very comfortable, clean and great location. Service was very good.Genuine Hotels.com guest review
Response by Loews Hollywood Hotel Thanks yo for the great feedback on the location, service, cleanliness and comfort of Loews Hollywood. We appreciate the five-star review!
"Literally 30paces to walk of fame."
You get what you pay for. If you can't afford to treat yourself; then stay at the holiday inn.Genuine Expedia guest review
Response by Loews Hollywood Hotel Glad you were able to treat yourself to Loews Hollywood ;) Thanks for the review!
"Great Hollywood Hotel"
In town for a concert at the Greek - location was perfect and all of the staff was super helpful. Location - easy access from the freeway and convenient to walk to many Hollywood tourist spots. Our room had a great view of the Hollywood sign and the city. Staff - there was consistently a line of people at check in yet the staff was friendly and not […] hurried. We had yummy wine and cheese from room service and the gentleman that brought it could not be more accommodating. Everything was clean and well appointed plus room was quiet. This trip was a get away with my husband but really hope we can come back with our daughters soon! Read moreGenuine Expedia guest review
Response by Loews Hollywood Hotel We are delighted that everything was absolutely perfect for you and your husband at Loews Hollywood. And hope the concert at the Greek was just as good. We pride ourselves on our great service, so thank you for letting us know it was just right! Do come back soon with the whole family!
"Better Than Expected"
Only stayed for a night but everything was better than expected. From the hotel staff to the cleanliness to tge pool area everything was fantastic. Will definitely stay here again next time I'm in town.Genuine Hotels.com guest review
Response by Loews Hollywood Hotel We are thrilled you had a fantastic one-night stay and were able to delight you with our service, cleanliness and everything in between. Be sure to check out our sister San Diego property, Loews Coronado Bay Resort. You won't be disappointed! :)
"Visiting Hollywood??? ((Must read))"
Stay here when you go to Hollywood. The first thing I noticed about my suite was the view of the beautiful church, then I looked up on the hills at all the spectacular homes, and the very esthetically pleasing old Asian compound/restaurant I'm told... AND BAM MY VIEW INCLUDED THE WORLD FAMOUS HOLLYWOOD SIGN IN ITS ENTIRETY!! The Hotel is also connected […] to a shopping center that features the Hard Rock Cafe, among a plethora of other shops and dining choices. You don't have to walk out and about with all your bags and what not, it's a essentially a mini mall connected to this high class Hotel Read moreGenuine Hotels.com guest review
Response by Loews Hollywood Hotel Wow, thank you for the great review! So wonderful that you really enjoyed the view of the Hollywood Sign from your room and got to take advantage of all the wonderful shops and eateries adjacent to Loews Hollywood. Thanks again for the recommendation and we look forward to welcoming you back in the future!
Service was lacking, rooms were greatGenuine Hotels.com guest review
Response by Loews Hollywood Hotel Glad you liked the rooms, however we apologize the service was not up to your expectations. Thank you for the review.
Great for a first time hollywood visitor.Genuine Hotels.com guest review
Response by Loews Hollywood Hotel Thanks for choosing Loews Hollywood for your first visit. Hope it isn't the last :)
The roomattendance was really rude, and she didn't clean my roomGenuine Expedia guest review
Response by Loews Hollywood Hotel We apologize that you did not receive the service we pride ourselves on providing. We do hope that the rest of your stay in LA was enjoyable.
"Slightly dated, but location can't be beat"
The rooms are slightly dated, with bathroom fixtures/etc which are worn and look like they are from the 80s. That, and the slightly high price, are about all one can complain about. The location is right next to the Chinese Theater and walk of fame on Hollywood Blvd. Tons of touristy things right out your doors. Many of the rooms, including ours, have […] panoramic views of the Hollywood sign and mountain. The staff was first rate, from valet to bellman to front desk. Everyone seemed honestly interested in helping make our stay enjoyable. Read moreGenuine Expedia guest review
Response by Loews Hollywood Hotel Very happy to hear that everyone at the hotel made your stay enjoyable and we look forward to seeing you again soon!
Very convenient location. Room was good size, comfortable beds and pillows.Genuine Expedia guest review
In the heart of Hollywood steps from Hollywood Blvd, the El Capitan Theater and the Chinese Theater.Genuine Expedia guest review
"perfect for seeing the epicenter of Hollywood chao"
We stayed here only because a relative lives in a nearby apartment. Self parking is $13/night in the Hollywood and Highland parking mall garage which is good for the neighborhood. Hotel is nice and calm oasis next to the loudest shopping mall on earth. They seem to have special promotional events every day. And this is also where the star home tours […] originate. Read moreGenuine Hotels.com guest review
"In the center of everything"
We were on the 19th floor and could see the Hollywood sign from our room! I have waited 50 years to see it. If we turned in the other direction the hustle and bustle of Hollywood blvd was a couple of blocks away. Great location and rooms were comfortable. Bellman were right there to help you with whatever it is you wanted. The only negative to the trip […] was "The Castaway" brunch in Burbank. After saying they corrected by bill from 3 to 2 I checked my charge and I was still charged for 3. That'll be fun to try to fix when I get home! Read moreGenuine Hotels.com guest review
Loved the hotel. Stayed at hotel when it was the Renaissance and liked it even more under the Loews Hollywood ownership. Great stay. Would definitely return.Genuine Hotels.com guest review
Lance at the front desk made my experience at loews one to remember! He was so welcoming, accomodating, and made sure to make me feel like I was at home. Thank you so much and don't lose him!!! He gained loews a forever and loyal client!!Genuine Expedia guest review
"Great location in the heart of Hollywood"
Enter from highland street or right off Hollywood Blvd through the Dolby theatre. Walking distance to Graumans theatre and the Hollywood Blvd. Most tours pick up from Graumans, plenty of dining within walking distance. Awesome ambiance. Hotel staff VERY friendly and helpful. Concierge most helpful and outgoing.Genuine Expedia guest review
Response by Loews Hollywood Hotel We are thrilled you had a delightful time at Loews Hollywood and the surrounding area, and received excellent service from our Concierge team.
The hotel is nice. The pool is fun. Probably the best hotel per cost. Wins by default because there are some trashy hotels and places in Hollywood.Genuine Expedia guest review
Response by Loews Hollywood Hotel Thank you so much for staying with us and for the review!
A great time at a very special hotel. The staff was also very helpful.Genuine Expedia guest review
Response by Loews Hollywood Hotel We are so pleased you had a great time at Loews Hollywood Hotel. Enjoy the rest of your summer and we look forward to seeing you again.
"Great location, friendly staff"
Easy walk to walk of fame, wax museum, tons of shopping, restaurants, etc. Great location! View of the Hollywood sign from my window! Only downside was the air conditioning was not the greatest, but was only a minor inconvenience.Genuine Expedia guest review
Response by Loews Hollywood Hotel Delighted you enjoyed the view of the Hollywood sign from your room and got to experience all the exciting attractions just steps from the hotel. Please come see us again on your next visit to LA.
"Excellent in the middle of Hollywood"
If you are looking for comfort, safety and great location to all the Hollywood attractions this is a must stay. I would stay there again.Genuine Hotels.com guest review
This is a nice hotel to stay near Hollywood boulevard. 3 minutes walk to the metro.Genuine Expedia guest review
Response by Loews Hollywood Hotel Thanks for the wonderful review!
Nice hotel, cozy rooms, perfect location.Genuine Hotels.com guest review
"Great spot for tourists"
The hotel is attached to a mall and the Chinese theater. Its a perfect spot for a family and if you want to stay in the heart of the tourist stuff. If you don't want that stay a bit further away traffic is tough getting in and out of hotel. We could see the Hollywood sign from the hotel was cool. The room was really nice and comfortable but had a weird […] odor to it. I'd come back with my family. Read moreGenuine Hotels.com guest review
It took us a while to find the way from the underground parking garage to the hotel lobby. It would be great if they can add more signs for directory.Genuine Hotels.com guest review
"When in hollywood this is a must stay"
excellent hotel, great location A lot to do in the area !Genuine Hotels.com guest review
I understand that check in starts at 4pm but when we arrived around noon the girl at the reception told us she was going to send the housekeeper to have it ready sooner. We have checked every hour and finally at 3:30 the girls said the room was finally ready. We get there and there is a housekeeper still working in it, dusting, vacuuming. We had to […] wait in front of the door for another 15 minutes. The rooms are a little run down. The only pro of this hotel is the fact that is right in the center. Read moreGenuine Expedia guest review
"Choose this hotel!"
Location is great, attached to outdoor mall. Parking is easy in attached garage. Service was great, I need a refrigerator for breastmilk, they brought one to the room shortly after we checked in. Would stay here again.Genuine Hotels.com guest review
"Excellent hotel - walking distance of walk-of-fame"
Hotel was extremely nice and comfortable (bit pricey but excellent). We could walk to Hollywood blvd and see the sights and felt safe being that close to the hotel. Easy access to the street and local shops. Hotel staff was super helpful with all my requests. Hollywood is creepy but the hotel was awesome !!Genuine Expedia guest review
Response by Loews Hollywood Hotel We thank you for choosing Loews Hollywood and had a fantastic time at the hotel, which provided great location to the many sights and very helpful staff. Come back soon!
"Better than expected"
I booked Loews hotel because of the reviews . I have never stayed in a Loews Hotel and was very satisfied with my stay. Excellent location for a family vacation. So many things close to it. Staff was so nice to me and my family that I will definetely recommend this hotel. Even a courtesy ride in a Fiat to a close shopping mall!!Genuine Expedia guest review
Response by Loews Hollywood Hotel We are thrilled you and your family had such a great time at Loews Hollywood, and found it so close to many attractions, and also got to experience the Fiat car service program. Thank you for recommending the hotel and we hope to welcome you back soon!
My room was noisy this time but in the past I've faired betterGenuine Hotels.com guest review
"Loews Hollywood Gets It Right"
The construction is done, the dust has cleared and the results are fantastic. The new lobby is stunning, the rooms have a soothing and pleasing color scheme and there are some fun little surprises if you explore the facility which is attached to Hollywood/Highland Center, home to the Dolby Theater.Genuine Expedia guest review
"Loved it all!"
Such a wonderful hotel and service to match the sleek and welcoming design! I would absolutely stay again. I even spoke to the manager who was near the front door on my way out overseeing operations. It was impressive. Our junior suite overlooking the Hollywood Sign was epic. Huge window, great king beds and beautiful bathroom.Genuine Hotels.com guest review
"Great location and Staff"
This was our first trip to California. Right from the call we made from the airport about how to get to the hotel to getting the shuttle back to the airport at the end of our stay, the hotel staff was amazingly helpful. We asked a lot of questions and every person who helped us was more than happy to give us information. The consignors staff was great. […] They helped us get City Tours, gave us a detailed print out of the bus stops we needed to get to the beach, and they arranged for the shuttle to pick us up to go back to the airport. Read moreGenuine Expedia guest review
"Great comfort in a very busy area"
Great, staff was always polite and helpful. Very clean and comfortable room and lobby. Only negative is the info online didn't match the amenities actually available, call and confirm what you are going to get before booking.Genuine Expedia guest review
Great location within easy walking distance to Hollywood Blvd attractions. Easy drive to West Hollywood and Beverly Hills. Great views of the Hollywood sign and the entire city. The room was spacious and comfy. The bathroom was a nice size, not large but big enough. The lobby and public areas were very clean and lively. The breakfast and room service […] were excellent. I highly recommend the Nutella French Toast Sandwich for breakfast, delicious! We had one major snafu during our stay. We were out and about the entire day and came back to a dirty room. Our beds weren't made, bathroom was not cleaned and no fresh towels. Water bottles were replenished so someone had been in the room.. When I called to complain to the front desk they apologized and said there must have been a miscommunication and offered to have someone come up and clean the room (it was 5pm). I declined because we wanted to rest before heading out for dinner but did have them bring fresh towels. I have never, never, never been to a hotel that neglected to clean my room. I was very disappointed. I was also disappointed that they made no offer of any kind to make up for their mistake. Read moreGenuine Hotels.com guest review
"nice and close to strip etc"
was very easy to get to everything from this hotel clean and comfortableGenuine Expedia guest review
"A jewel in a sea of trash."
I haven't been to LA in over twenty years, and wanted to go to the Getty Center and the Griffith Observatory (they were great!). The Lowes Hotel was excellent. So clean, modern, and centrally located. And you can see the Hollywood sign from the hotel! The staff were wonderful; very friendly and helpful (Chris the concierge had excellent dinner recs!). […] I loved the coffee maker in the room and the shower was to die for. Just two small issues: there is free Wi-Fi in the room, but it is agonizingly slow. I tested it at 0.5 MPS for download and upload. And while the valet parking was great: very quick and friendly service, the price ($38) is steep! The only other issue is that it is in Hollywood. What a dump Hollywood is! I'm from NYC, so HW reminds me of Times Square before Guilliani and Bloomberg cleaned it up....just downright seedy. So the hotel is a jewel in a sea of trash. Read moreGenuine Expedia guest review
Response by Loews Hollywood Hotel Thank you for your review. We pride ourselves on being a sanctuary in the heart of Hollywood, and it's wonderful you loved the hotel, the room and our fabulous concierge team. We're so glad you enjoyed your stay here and got to see some great places like the Getty Center and the Griffith Observatory. We hope you come back again to Hollywood and visit us!
"Everything was great, except Hertz"
Hertz messed up our reservation and was far from service minded or even polite.Genuine Hotels.com guest review
"Very Nice Hotel"
We selected this hotel for its great central Hollywood location and for its big hotel amenities. It did not disappoint. The location is good. There is a nice mall with restaurants right next door. Some of Hollywood's iconic tourist sites are within a block or two (i.e. Hollywood Blvd "Walk of Fame", Gruaman's Chinese Theatre, Dolby Theater, Ripley's […] Believe It Or Not Museum, The Hollywood Bowl, Hollywood & Vine, etc.). The hotel itself is clean and comfortable. Our room was very large and stylishly decorated. The bathroom was great. The shower had good water pressure and the toiletries and bath towels were high quality. The bed was wonderful and the TV had some premium channels. The hotel has a very nice gym that is small but by hotel standards well equipped. The pool is nice as well. The complimentary WiFi in the rooms is pretty slow at times (an upgrade option is available but it's expensive). The valet parking is expensive but efficient. Free self parking is offered. Overall, a really good hotel, moderately priced for Hollywood, in a convenient location. Read moreGenuine Expedia guest review
Walking distance to pretty much everything on hollywood blvd... It is expensive hotel but a very good facilities and conditions.Genuine Expedia guest review
"Very Nice Hotel"
2 day stay-cation here in Hollywood. The accommodations were very good, close to my activities, with an overall sense of security. very Limited room service menu. I'll stay here again, when visiting.Genuine Hotels.com guest review
"Second stay here!"
Wonderful hotel!Genuine Hotels.com guest review
Room was spacious. Location was great near to all theatres. Car rental office in the lobby; Hertz.Genuine Expedia guest review
"Hollywood Bowl Hotel Spot"
Hotel was nice, the lobby was perfect!! Full Bar, great looking and smelling lobby with a huge 150 inch TV with ESPN on it.Genuine Hotels.com guest review
"Nice but pricey"
This was the most expensive hotel on our vacation. The real question - was it worth the price? The room was clean and well appointed, staff was friendly and helpful and the location was great both for Hollywood sightseeing and access to the Metro. The complimentary Fiat car service (drop you anywhere within 5 miles) was a nice touch. We didn't use the […] hotel amenities so can't offer much on that front, but there is plenty to keep you occupied in the plaza with the hotel. We were pleased with our stay and would recommend this hotel. Read moreGenuine Hotels.com guest review
One of the best places I ever stayed . Room was very nice , great bed and pillows had great view of city and Hollywood Sign.Genuine Expedia guest review
it is really a good experience to stay here, it has a good location and u can reach anywhere so close. driving is only like 20mins. you can see a good view to the hollywood.Genuine Expedia guest review
this is a hotel in a great happening location of hollywood. hotel is upscale and clean and modern. the only problem is if you self park, it's a long walk to the lobby. but the long walk is in the middle of a shopping area, so it's worthwhile.Genuine Expedia guest review
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