Late night arrivalGenuine Hotels.com guest review
The bathroom and shower head were covered in grime. The bed was not attached to anything and one end would lift up when you say on the other end. No toilet paper in the room when we arrived. Breakfast was okay except when they ran out of waffle batter and it took fifteen minutes for the immature staff to stop sharing Facebook stories and actually walk […] ten feet to the kitchenette to get more. Read moreGenuine Hotels.com guest review
"We enjoyed our stay"
Our families enjoyed the pool, good service, and clean rooms. We appreciated the nice breakfast as well. The location was very convenient for a stopping place on our way to a vacation on the beach.Genuine Hotels.com guest review
My boys & I enjoyed staying here at the Ramada. Although it was fairly basic, this hotel was truly a great value! The location was wonderful. We ventured out daily to places such as Gettysburg & Hershey... A quick, leisurely ride to tourist areas with time to get back & enjoy dinner out with a swim before settling in for the night. The breakfast variety […] was quite nice. When something was low, a request was kindly & quickly filled. I would have preferred to have a larger gym with free weights but it did serve it's purpose for a quick cardio workout with a quality treadmill. Read moreGenuine Hotels.com guest review
"Ramada (Harrisburg, PA)"
This was the worst experience ever. Rooms were dirty, filty, and terrible. Their facilities was below standards. "I guess you get what you pay for". The hotel blamed Experdia for selecting the rooms for me. Very disappointnig with names calling and will not commend to a friend at all.Genuine Expedia guest review
"Typical Basic Hotel"
Basic hotel...nothing fancy...nothing horrible. Good stay for the price. Location was good.Genuine Expedia guest review
Was stuck in stinky smoking rooms. I was told that since I booked with Hotels.com I can only get smoking rooms. Breakfast was just awful and not restocked. If you want to eat get there early! A/C was great, so if you want a nice cool room this place is ok.Genuine Hotels.com guest review
"Comfy but not clean"
Used towels not replaced; in one case thrown under the sink. Only replaced when all were used up or on request. Bed linens not changed over seven days. This would be fine if there were a sign that said they were conserving energy and water, and if there were a way to request new linens, as in some hotels in which I have stayed. Box of tissues not replaced. […] Dust on top of the headboard. Breakfast okay, but toaster barely works. Only small plates available, so often more than one must be used. Coffee was good and available all day. Read moreGenuine Hotels.com guest review
The room was comfortable. The walls are a bit thin and we could hear out neighbors talking throughout the night. Once we turned on the fan to drown them out, we were able to sleep okay.Genuine Expedia guest review
"Close to the interstate."
Comfortable bed. Great Breakfast. No towel racks. There was not a safe in our room.Genuine Expedia guest review
Too much noise everywhere. The hotel needs renovations it looks and smells old.Genuine Expedia guest review
"Could be cleaner."
Would be a nice addition to have high chairs and more seating in the breakfast area. Room was not very clean. bathroom floor was grossGenuine Expedia guest review
Our room wasn't ready at the designated check-in time. The public rest room had a clogged toilet and no paper towels. The keys we received after our check in did not work and the front desk clerk was less than enthused about rectifying the situation. The trash can near the side exit was overflowing leading to a swarm of ants and flies in that area. […] We will not be returning to this hotel. Read moreGenuine Hotels.com guest review
The hotel staff was very friendly. The free breakfast was very good offering a lot of choices. The housekeeping staff should be fired. They don't pay close attention to details. We only had 1 towel at check in, no bedspread, cigarette burns on the blanket, candy on the floor that wasn't from us. One day they didn't take out the trash.Genuine Expedia guest review
Only bad thing was that I had emergency business and the hotel offered no computer for their guest. Other than that it was very nice.Genuine Expedia guest review
"Close to Hershey"
Had a great time the hotel assistant manager was awesome she took care of everything we needed and the pool was nice indoor and the hot tub was also a plus kids loved itGenuine Expedia guest review
"dirty ans smelly"
The room smelled so bad (smoking room?) and the bed was so lumpy we could not sleepGenuine Hotels.com guest review
Our stay here was great. It is closed to everything half hour to Hershey park. Right around the corner from shopping center; Wal-Mart, pizza hut, McDonald's, taco bell, etc. Closed to Harrisburg by river nice view. Hotel has an indoor pool, area is quiet. But cloGenuine Hotels.com guest review
Hotel was fine for the price. Could use a little updating. Staff was accommodating.Genuine Hotels.com guest review
It was clean and comfortable.Genuine Hotels.com guest review
"Convenient location for Carlisle car show"
We stayed at the hotel for one night. We had a suite with two rooms. It was very nice, however, it wasn't ready at 3 PM as promised. We had to wait until after 6 PM to get our room because it hadn't been cleaned. The unfortunate part is the bedroom is located right near the ice machine with only a wall in between. It was a rude awakening when in the […] middle of the night someone was using the ice machine. Again at 5 AM, the ice machine was used and woke us up. Read moreGenuine Expedia guest review
When I went to check in, there was a sign on the desk, "Sorry, I'll be right back". Not true, 27 minutes later and only after I made some noise did the girl return to the desk. If not for making the noise, I might still be there. Beds and pillows below par. No HBO or Cinemax. A 20 oz Coke was $1.25, ok but a 20 oz Pepsi, which I like was $2.00??? All […] in all, it was adequate but nothing to write home about. I would only go there if I could not find accommodations else where. Read moreGenuine Expedia guest review
"Worked for us"
We booked the hotel because of the price and distance from Hershey PA. It was a short drive from Hershey, and was located in a nice business section if town. The complementsry breakfast was very nice, it included waffles, bagels, oatmeal, cereal, fruit and toast, in addition to juices and tea or coffee. This was perfect for our family with young kids. The […] pool (which with kids is a must) could have been cleaner. But the hot tub was working and the pool was warm. So this hotel was a good find for the money we paid. Read moreGenuine Hotels.com guest review
"Close to everything needed and highways,"
Checked in way late, no problem, had requested fridge wasn't there but evidently it was but the night staff didn't know where to look. Am staff quickly solved problem. Iron didn't work, am staff promptly fixed it, a lot of people where in pool 20 minutes past time, same pm staff barked at everyone to get out. Washer dryer broken....pm staff shrugged […] her shoulders....am staff threw my daughter basketball up informs in their washer/dryer and had it done FAST...no questions. (We were there for a tournament). Bottoms line: dump line ur pm staff and give ur day staff a raise....they were fabulous. Rooms were acceptable, great location! Breakfast was goods! Thanks! Read moreGenuine Expedia guest review
"Close to stores"
Well service was friendly. Pool was OK but needed to be cleaned. Spa was disgusting. Mold and Mildew covering the total bottom!! Phone did not work, fan in bathroom did not work.Genuine Expedia guest review
"Clean and comfortable"
Not many amenities but for the price was a very clean and comfortable experience.Genuine Expedia guest review
"Could be better"
I called early to make sure my rooms were connected. When I checked in my rooms were not even on the same floor. The guy at the desk did manage to get both rooms close, but not connected like I wanted. The pool had hair floating in it, the bathroom and showers in the pool area were out of order and the water in the hot tub was green. The toilet wouldn't […] shut off without wiggling the handle. Read moreGenuine Hotels.com guest review
"Nice hotel close to highway"
Good one night stay type of place. Nothing fancy. Free breakfast a plus. Didn't use any other amenities so can't comment. Your average hotel.Genuine Expedia guest review
"Clean and quiet"
Good value, not too close to truckers on freeway, pleasant staffGenuine Hotels.com guest review
Response by Ramada Limited Mechanicsburg/Harrisburg West Dear Guest, Thank you for your great review. The staff will be excited to hear that they are pleasant and was listed on Expedia. Thanks again, Team Ramada.
"Perfect for the Price"
There is nothing to complain about with regard to my stay. It was exactly what i would expect for that hotel except much more comfortable beds! Nothing fancy, but very clean and a good continental breakfast.Genuine Hotels.com guest review
Response by Ramada Limited Mechanicsburg/Harrisburg West Dear Guest, Thank you for your review. We are happy that you enjoyed our facilities and that everything including breakfast was up to par. We do apologize that some of the beds are uncomfortable and when you stay with us in the future let us know your information and we can assure you that you will not have that room in the future..
was there for a couple of days attending War College at Carlisle Barracks 10 miles away.Genuine Expedia guest review
"Nice place to stay for night"
My daughter and I were visiting a near by college and the reviews for Hotels closer to college were poor so we chose this place and drove the extra 10 minutes. Will probably stay here again when I go to visit her at school.Genuine Hotels.com guest review
Response by Ramada Limited Mechanicsburg/Harrisburg West Dear Tim, We appreciate your review and would love for you to stay with us again.The best is yet to come.. Good Luck on College Hunting!! Thanks again, Team Ramada
Washer and dryer didnt work very well. Washer left clothes soaked and dryer took 4 cycles to dry one load. Breakfast ran out of items everday. No cream cheese for bagels 2 days in a row. Ran out of syrup for pancakes. Ran out of bagels another day.Genuine Expedia guest review
Response by Ramada Limited Mechanicsburg/Harrisburg West Dear Guest, Thank you for taking the time to post this review. I am looking into the above problems that you encountered during your stay with us. I do sincerely apologize for not having enough food or having the dryer fixed during your stay with us. We are under new Management and working diligently to ensure that we have everything on hand and that everything is getting fixed. Please consider staying with us in the future and allow us to prove we can get it right the first time. Thanks again, Team Ramada
pool and hot tub area need serious attention. breakfast could be a bit more nutritional.Genuine Hotels.com guest review
Response by Ramada Limited Mechanicsburg/Harrisburg West Dear Guest, Thank you for bringing your concerns to the forefront, I do agree that the breakfast and pool needs attention and we can assure you that we are doing just that. We are just in the beginning phases as the NEW Management Company and look forward to bringing life to the Ramada Inn. Hopefully the next time you stay with us, all the above and so much more will provide you with the wow factor. Thank you so much, Team Ramada!
I knew this was not a 5 star hotel when I booked it, but that's okay because it was in my price range. The hotel was just taken over and has new management so there were a few kinks with check in and check out. The room was clean, the breakfast was good (decent variety), and the kids loved the pool. We had some issues with the bathroom, the towel rack […] fell, the door was getting a hole in it from the door jam and the vent did not work. Other than that there were no issues. The staff was lovely and accommodating. The hotel was right off a highway and very close to a large shopping center, but it was quiet. Over all I would stay here again. Read moreGenuine Hotels.com guest review
Response by Ramada Limited Mechanicsburg/Harrisburg West Dear Guest, Thank you for your patience and understanding with all that you went through and for that, I do apologize. The staff is great and this hotel has so much potential. Being the NEW management company, we are excited to unleash the power, we just have to fix a few minor details, OK a little more than a few, but we can and will do it. We hope to see you soon and prove just how great we really are. Thanks again, Team Ramada
I recently stayed here with 3 friends while we were in the area for a competition. The staff was very friendly and kind. We were always greeted positively when we came back at the end of the day. The rooms were clean when we got there and every day when we got back. Breakfast is a little lacking (no half-and-half or cold water to drink could be found), […] but they do have a waffle maker so that was refreshing. It's close enough to the freeway too. If I'm ever in the area again I will definitely consider staying here. Read moreGenuine Hotels.com guest review
Response by Ramada Limited Mechanicsburg/Harrisburg West Dear Guest, I am always excited to hear that our staff is making a positive impact on our guests. Our Vision is to meet you, greet you and allow you to feel welcome once you enter our hotel. We are working on enhancing the breakfast selection and will have a great variety here in the near future. Thanks again and look forward to seeing you in the future. Sincerely, Team Ramada
We took our daughter and a couple friends for an overnite sleep for her birthday. They had a great time at the pool. Breakfast was good the next morning.Genuine Expedia guest review
Response by Ramada Limited Mechanicsburg/Harrisburg West Dear Guest, We are so happy that you allowed us to be part of your Daughter's birthday and glad that it was a success. Thank you for the positive feedback Sincerely, Team Ramada
"Needs a face lift"
I realize this is not a 5 star class hotel but serious it should be at least mediocre. The rooms are not really clean - there is always something left on the floor, behind the bed, the bedding is visibly worn and used. This are easy cosmetic fixes that can be made.Genuine Hotels.com guest review
Response by Ramada Limited Mechanicsburg/Harrisburg West Dear Guest, The Ramada Inn is under new Management and looking into these very issues to allow our guest to enjoy their stay. They are easy fixes that will be addressed immediately. Thank you for taking the time to write this review and allowing us this training opportunity. Sincerely, Team Ramada
Staff was awsome and very helpfulGenuine Hotels.com guest review
Response by Ramada Limited Mechanicsburg/Harrisburg West Dear Guest, We are pleased that you enjoyed your stay. Our staff works hard to meet and exceed our guests expectations each and every time. Thank you again and please continue to stay with us, Sincerely, Team Ramada
"Broken furniture, billing nightmare"
Our room had stains on the walls, a layer of dust above the bathroom lights, moldy seams at the bathtub and a broken leg on the desk, which was still in the room upon check-in. The bed was comfortable but had small holes in the blanket. We were excited to use the hot tub, as we both require heat treatment for our back conditions. The chemical fumes […] were overwhelming, mold two foot long on an exit door and tiles missing throughout the pool area. Lastly, communication with the management was poor. We booked with expedia, paid expedia and then the hotel billed us completely for the two nights and there price was $30.00 less a night. The question I ask is when a hotel comps a portion of the bill due to their incite, why am I still billed the initial rate? Read moreGenuine Expedia guest review
"close to where we where going"
The stay was fine but could not get on the internet so the need to make it work better.Genuine Hotels.com guest review
"Would not stay again"
We picked this hotel due to it's location to Roundtop Mountain, price and having indoor pool and hot tub. However our A/C (as we sleep with A/C on even in the winter) did not work properly and when we said something were told maintenance was gone for the night and they would look at it the next day. The next night in the middle of the night it made […] an extremely loud noise and we had to turn it off. The pool and hot tub had way too much chemicals in them. When we first turned the hot tub on it was not working properly due to the breaker kicking and once they fixed that and it turned on correctly you could see all the chemical shooting out from the spouts. You could not even sit in it and enjoy it due to the overage of chemicals. The exhaust fan in the bathroom did not work. Overall we will be paying a little extra next time we go snow tubing. Read moreGenuine Expedia guest review
Clean room , helpful staff pool was overly chlorinated !Genuine Hotels.com guest review
Limited.Genuine Hotels.com guest review
Check in took 20 minutes b/c the desk person was not proficient at her job & needed to call another person at home for clarification. When questioned about the delay she became rude & bossy in order to cope with her own incompetence. Although the tub was clean, there was some kind of crud & other stains on the shower head. I was moving my family out […] of our rented town home & only chose this hotel for its proximity to the rental we still needed to clean. I would never stay there again!!! Read moreGenuine Hotels.com guest review
"Clean hotel room"
The hotel and the room was clean. Bed comfortable. The AC unit was very very loud. You couldn't watch tv or sleep with it on...Very distracting. The pool was nice but the hot tub was filthy..Milky looking with hair floating all around in it...Didn't use it which was a shame because we booked this hotel because of the hot tub after a long day of walking. […] The breakfast area was clean but not really anything to eat. We went down at 7:30am and there wasn't any cereal or milk left. Coffee was pretty much empty. Fruit baskets were also empty. Juice machines were empty. Had to wait in line to make waffles because that was the only thing left for people to eat. Disappointed in the breakfast or lack of. .Have had much better breakfasts at other hotel chains. Read moreGenuine Hotels.com guest review
"the hotel was very nice and comfortable."
It was very quickly to be admitted and the staff was very nice. The staff was always there when needed some help. The room was very clean and looked excellent.Genuine Expedia guest review
"Over night stay"
Great visit would stay again 5 *****Genuine Hotels.com guest review
"Carlisle car show hotel"
rooms were roomy and very clean. The pool and hot tub were very disappointing. Water in both was cold and the hot tub looked to be in need of a good cleaning. The continental breakfast did not really have anything but a waffle maker. Since there was only one person taking care of the desk and the breakfast area, many items were gone including coffee. […] This is a problem with cheap management and not the staff. Could be a good place with better management. Read moreGenuine Expedia guest review
Overall it was a comfortable stay.Genuine Hotels.com guest review
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