The breakfast buffet was a joke. There were so many people at it you could not even get close. No seating, we just left and went to eat somewere elseGenuine Hotels.com guest review
Pleasant stay! Not the best, but definitely not the worst.Genuine Expedia guest review
"Good place to stay at a reasonable price"
My family and I stayed here for 3 days. Overall, its a good place to stay. The price was good too. The staff are helpful and just nice people. My family and I were satisfied!Genuine Hotels.com guest review
"Good Crash Pad but Cold Pool"
Had terrible noisy neighbors and the pool was too cold to enjoy which is one of the main reasons we booked this place. Otherwise, it's fine if you're just looking to stop over for a night. Also, hot breakfast consists of a waffle and coffee if you can find a cup.Genuine Hotels.com guest review
Location is isolated, no amenities in walking distance. Local business are M-F so very empty. Pool is tiny compared to photos - to the point of deceiving. Room clean, plenty of staff to assist., quiet as most guests were adults.Genuine Hotels.com guest review
We stayed here because all the hotels near Hershey park were booked. I'm glad we did. The lady who checked us in was very friendly even at 3 AM! The rooms were extremely clean and the beds were sooo comfy! Especially at 98.00 a night, you can't ask for anything better and me and my family loved it! Btw Hershey Park was about 12 min ride.Genuine Hotels.com guest review
"cheaper than Hilton or Mariott but not by much"
I chose this hotel because it was cheaper than the surrounding Hilton or Mariotts. It was only 30$ cheaper but was still somewhat expensive. The hotel looks like its seen better days but served my needs as a quick overnight stop while traveling.Genuine Hotels.com guest review
Passing through on our way to Virginia. It was a nice hotel and the staff was adequate. Breakfast was ok. I would stay here again.Genuine Expedia guest review
"Incompetent people should NOT be at front desk"
Our party of 6 people arrived at 12:00 midnight after a long 6-hour drive. Our rooms had been booked weeks before and were pre-paid. Our check-in took AN HOUR AND 15 MINUTES. A woman by the name of Donna was at the front desk by herself. She had absolutely NO CLUE as to what was going on with our reservations, even told us she wasnt sure we even HAD […] a reservation even though we had confirmation numbers and an online reciept of payment. She kept us waiting in the hotel lobby while she looked at a computer, clicked various things, wrote numbers, crossed out and circled them on a peice of paper. When we tried to talk to her, she was rude and condescending, as well as easily distracted by even the slightest interference, such as my children conversing with one another. She refused to call the manager stating that he was sleeping. she finally agreed to call him, but that was fruitless. She finally gave us the room keys, stating that she still didnt know about our reservation for the second night of our stay and that we may not even HAVE a room come tomorrow. We said we would take our chances and talk with management the following morning, which we did. A very nice man by the name of Amir was at the front desk and simply clicked two times on the computer and said yes, we did indeed have our room which was pre paid, no problems. Donna's ability to work the front desk needs to be reviewed as well as her customer service skills, which should probably be retaught. Read moreGenuine Expedia guest review
It is a nice hotel for the value. Our room was clean and bed was comfortable. We were pleased with the location as it was close to where we needed to go. Would recommend it to anyone traveling in that area. Would stay again.Genuine Expedia guest review
Employees were friendly and helpful Tiles in the bathroom floor needed repair, but would recommend to others. I will be staying there next year!Genuine Hotels.com guest review
Everything was fine- no complaints, lots of shopping and many kinds of different restaurants are nearby too-Genuine Hotels.com guest review
Desk staff very courteous and helpful . Room was one of the cleanest I have been in. Bathroom very clean, no mold or soap scum in the tub or shower. Only complaint - broken coffee maker in the room and shortage of breakfast selections in the lobby.Genuine Expedia guest review
The front desk staff were wonderful, the room was a nice size, very comfy beds, and no outside noise. No complaints, a very nice experience!Genuine Hotels.com guest review
Located in a business park near shopping and about 15 minutes from the Carlisle Fairgrounds. Room was clean and comfortable. Continental breakfast with fresh fruit, waffles, bagels and cereal was typical for a hotel at this price. Would stay here again.Genuine Hotels.com guest review
Indoor pool ice cold and spa water green jets did'nt work spa pump making horrible noise must have been going on for some timeGenuine Hotels.com guest review
The toilet in our bathroom had mold growing around the rim of the tank and the bottom was not clean. The rest of the room was fine. No one looked after the breakfast area and the tables were all sticky all 3 days we were there. A package of wipes on the counter would have been a great help, people were trying to wipe them off with napkins which was […] futile. Read moreGenuine Hotels.com guest review
"Good for traveling inbetween attractions"
I was greeted promptly and cheerfully. Breakfast bar was okay, but could use a second waffle iron. It was standard hotel bar breakfast. Room was clean, but there were a few repairs that we had to point out to front desk. Ample supply of towels, pleasantly surprised!Genuine Expedia guest review
The hot tub was disgusting and dirty. I did laugh when the hotel desk clerk asked me if I wanted to take the roll away bed up to the room myself. The breakfast cereal was a bit stale, the juice had a funny taste. There was not enough towels in the room, but when I asked for a couple more the staff was very accommodating.Genuine Expedia guest review
"Don't Stay Here"
The air conditioning didn't work correctly. The one bed in our room squeeked like crazy - you couldn't move without waking up the other person in the room on the other bed. The bathroom light was broke - They didn't fix it until I called 3 times. There was cobwebs on the ceiling in 3 differant places. All the lamp shades were cracked and needed replaced. […] The floor looked like it hadn't been cleaned in about 10 years. It was a very disgusting hotel. I thought the outside looked kind of nice. They do not keep up with maintenance and do not seem to care if they do or not. They kind of blow you off if you call to ask questions. The internet kicked you off every 5 minutes. There was hardly any signal. We stayed for 3 days and were miserable. Read moreGenuine Hotels.com guest review
"Terrible service!! Never again."
Very unfriendly and unhelpful desk clerks. Half hour before breakfast was over the trash was completely full and many items were no longer available. When asked for help, the staff took their time attending to the breakfast area. However as soon as the breakfast hours ended they were busily cleaning up and vacuuming...very unwelcoming. We decided to […] relax in the sauna/hot tub. The hot tub was more like a luke-warm tub. After we got all wet we discovered there were no towels. Called my husband in the room, who called the front desk to ask for towels. They were not delivered. I had to poke my wet freezing body out into the lobby to ask the staff for towels, and was told "you have to get them from the front desk." I said I couldn't do that since I was dripping wet, and so the man did go and get me exactly the number of towels I asked for (no more, and none for the pool area in general). When I commented on this, he said that they had used up all the towels yesterday because they were so busy, and they just came out of the wash (even though they weren't even warm). Go figure. On top of all this lousy service, we also had trouble canceling our second night's stay. Thank goodness Expedia was able to help us with this. The hotel claimed that we needed to cancel at least 24 hours before, however the night before when we checked in, the desk clerk told us he couldn't cancel for us and we'd have to talk to the manager in the morning. Overall, very dreadful service!!! Read moreGenuine Expedia guest review
"Average at best"
Great location and good price for a business trip where your expenses are capped. Breakfast was below average - cereals, toast, and a waffle machine - no eggs or breakfast meats which are nowadays expected and in most cases provided. Horrible internet connectivity. Laptop, tablet, and Smartphone all picked up a signal, but it was consistently characterized […] as "Poor" and my devices were unable to connect. Room clean,but smelled musty. Read moreGenuine Hotels.com guest review
the staff was great and we liked the room very much. Nice quiet location. The only suggestion we would have would be fabric softener for the towels. They were scratchy.Genuine Hotels.com guest review
no fridge. No creamer for breakfast (except powdered creamer) Ran out of some breakfast foods. Elevator filthy. Middle of night heater made noise sounded like lawn mower which caused us to get up and check out at 5AM. Extremely disappointing.Genuine Hotels.com guest review
"Was better 2 years ago."
We stayed here 2 years ago and were impressed with the value and quality, which is why we went here again. The low price is what attracted us again, but the staff doesn't seem to be keeping the same attention to detail when it comes to cleaning the rooms like they used to. Next time we stay in the area we'll look into another place.Genuine Hotels.com guest review
This property has been ignored as to preventive maintenance. Example, Toilet leeks at base every time it is flushed! Their is a crack in the bathroom floor that goes wall to wall. There is no power for the bathroom vent. The furniture is so old it sags in the middle. The dresser drawers won't work correctly. The a/c unit is very loud. The noise level […] in the room is high, The wake up call does not work? In summation, The management / owners are missing in action, don't care! M.E.Haney Read moreGenuine Hotels.com guest review
The lights went out. Could not use the pool, the room smelled musty.Genuine Hotels.com guest review
Our stay was fine. Our room, 328 was dusty, and the bathroom fan did not work, but otherwise nice. We used the pool which was clean and fun. We lost power from around 9pm until 2:49am, that was a little scary for our daughter and us. I wish the staff had come around the hotel a few times to keep us posted. Overall good.Genuine Hotels.com guest review
"Not worth it"
The blankets and the comforters on the beds had numerous stains on them, a cigarette burn, hair, etc. There was hair in the bathroom that had not been cleaned prior to our arrival, an there were black dirt marks on the bathroom floor. There were lots of bugs in the parking lot, which made it difficult to get in and out of the car, as they flew in. The […] area surrounding the hotel consisted of really tall grass, which did not make the hotel itself look appealing at all. Overall, I was not really happy with my stay. Read moreGenuine Expedia guest review
Hotel was clean, staff was friendly and helpful.Genuine Hotels.com guest review
"Cheap, close to Philly"
Hotel provided basic needs and breakfast was ok Close to Gettysburg and Philly.Genuine Expedia guest review
The hotel was in a safe neighborhood with lots of shopping and restaurants nearby. The staff was friendly. Not a bad place to stay for the price we paid. Kids had a good time in the pool. Breakfast was ok.Genuine Expedia guest review
"Clean sheets and not much else"
The room was barely serviceable, the rate was ok. It really was pretty dingy. Dirty spots on the walls, floors, bathroom. Very little staff around. In the middle of nowhere. Was there for an event so everyone staying in same place. If there were a better option I'd go elsewhere in a heartbeat.Genuine Hotels.com guest review
Had a great stay at this hotel..,best bang for your buck...I will definitely stay here again :)Genuine Hotels.com guest review
"Does anyone work here?"
While I stayed here for two nights, I only saw someone working here for a total 2 times. The shower head looked like it has not been cleaned in quite some timeGenuine Hotels.com guest review
"Great for a night or two"
I was just passing through for work and it worked just fine. Staff was friendly and the rooms were clean. I would stay there again if I was in the area.Genuine Hotels.com guest review
The hotel was clean and the staff very friendly. We enjoyed the spa, but should have tried pool first as it was to cold after being in the spa. The room had a very clean & spacious bathroom and the beds & pillows were quite comfortable! Only con was being in a NON-smoking room and encountering the intermittent smell of cigarette smoke. Continental breakfast […] was basic but fullfilling and the location was just off the beaten path and easy to get to. Read moreGenuine Hotels.com guest review
"close to my daughter's apartment"
The room was okay but there were cobwebs all over the ceiling/wall joint. The bed was pretty uncomfortable and the entire third floor smelled of stale smoke.Genuine Hotels.com guest review
"Great Hotel for the price!!!"
We have stayed here before and really enjoy the comfort of the rooms. They serve our purpose very well. Very comfortable here and we will stay here many more times! Highly recommended!!!Genuine Expedia guest review
"Not very clean"
Compared to the many other choices of hotels available in the area, I will not go back to the Ramada. Carpets stained, sheets stained and a token breakfast, like they put out the bare bones minimum. Now I know why they call it the Ramada Limited!Genuine Expedia guest review
"Was not what I expected under the name Ramada"
I was upset from the gloomy look when i walked into the door. The smell was not a pleasant one. The elevator doors and floor(crome) was not clean. Looked liked it was cleaned with something that left a smear look. The hot tub was too sudsy, So much that the kids pretended to have mustaches. The rooms were clean but very outdated. Very limited HBO (not […] children friendly). My party consist of 10 people-none of us were happy Read moreGenuine Hotels.com guest review
"Hershey Weekend Family of 4"
Room was very clean, Beds were great, Just disappointed no microwave or fridge in room, Breakfast wasn't good one double toaster with one side broke lol but overall it served the purpose for the money it was worth it, was about 22 miles from Hershey Park.Genuine Hotels.com guest review
"20 minutes from Hershey Park"
Most staff was friendly. Pool was cold. Spa was very foamy and not very hot, Free breakfast was very basic. We did find a bug in our room. And the Bedding does not get changed daily if you stay 3 days or more. We found our sheets turned inside out instead of changed. there were blood stains on the sheets. there were stains on the bedspread. when we […] discussed it with management, they were very quick to say it was bleeding from the color of the comforter. I took pics, not a fabic bleed. It was cheap to stay and i guess you get what you pay for. Read moreGenuine Hotels.com guest review
The room was not cleaned properly if at all. The bathtub had dirty grim all in it and there were candy wrappers on the floor. The contential breakfast was cleaned up almost and hour earlyGenuine Hotels.com guest review
"A very nice place to visit"
The staff was wonderful, breakfast was great, the grounds very neat. The reception clerk told us about a wonderful place to get ice cream that was fantastic! All in all a great visit. I would stay there again if in the areaGenuine Hotels.com guest review
"It was an okay visit."
We made reservations with Expedia and it was very inexpensive for a Ramada or a hotel in general. My family and I were going to visit Hershey Park for a mini-vacation. The hotel was okay. I had a few complaints though. The water in the indoor pool was rather cold. It felt like it wasn't even heated. I specifically wanted a hotel with an indoor pool […] in case it rained and I didn't even get to use it. It was too cold for me to even get in, but my son and husband went in for a little while. There weren't a lot of tables for breakfast, so we had to wait a little bit for one to open up. The breakfast was okay. The staff was pretty helpful. Our toilet overflowed and they came right up to fix it. Read moreGenuine Expedia guest review
"Close to just about everythin-"
I booked a non-smoking room and received a smoking room. the hotel was booked so we had to deal with it. the pool was ice cold, breakfast was ok. the queen beds were so uncomfortable it wasnt funny.Genuine Hotels.com guest review
"Convenient Location - Clean & Comfortable"
Very ComfortableGenuine Hotels.com guest review
Only one problem with handicapp room. One TV. Not good if two people in the room. Other than that, a really good location and staff is wonderful.Genuine Hotels.com guest review
"Nice for the price"
Decent hotel, good value close to everything we needed for truck nationals, beds could have been a little more comfy and needed a fridge but otherwise would recommendGenuine Hotels.com guest review
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