Holiday Inn Express Southampton - West - Southampton

Difficult to find the Hotel on Garmin. Staff very helpful and rooms well furnished. Some maintenance of elevator necessary. Excellent breakfast and other facilities for food and beverage very good.

Genuine Hotels.com guest review

Rooms small, bathroom small, no closet, promised a king bed....they don't have any...was clean, but in the middle of no where so costly to take cabs, Dining area, like a cafeteria....coffee so weak...not big enough to accomodate a crowd..Personnel were efficient, but not least bit friendly....

Genuine Hotels.com guest review

Chose this hotel online due to location. It was actually quite easy to find, staff was good. However, it is out in the middle of nowhere and there are no adjacent shops so stock up on snacks before you get there. The included breakfast was the best we had on our trip. The BIGGEST problem I had with this location was the pillows. They were so hard. Better […] to gather rocks out of the field and pack them in a bag to make your own! Read more

Genuine Hotels.com guest review

The room was satisfactory. The staff at meal time and front desk needed to be more professional. The evening meal seemed to be pre-propared, microwaved and served warm. The breakfast was very good.

Genuine Hotels.com guest review

Five Pound taxi ride to Southampton Central Rail Station. We enjoyed clean, quiet, modern, rooms that included full breakfast daily. Was a great location for a pre-cruise stay. Some staff were cheerful and helpful but a few were moody and abrupt.

Genuine Hotels.com guest review

My wife and I were on our way to New York and had to catch a ship in Southampton. This hotel was reasonably priced using Expedia. The room was fine, but a little noisey with the window open to keep us cool since there was no AC. We were there for 3 nights and wanted to explore the neighborhood. This was virtually impossible unless you hired an expensive […] cabbie. The hotel is very isolated unless you have a car - which we didn't. We wound up walking a mile or so to a bus stop and found a small suburb or village called Shirley - which was great. Read more

Genuine Expedia guest review

We found this hotel a good fit for our day trips to Portsmouth and Winchester. It was easy to get on and off roads. Great breakfast and good nightly refreshments with snacks for purchase. Clean rooms. Most of staff was very pleasant.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

generally all good , breakfast satisfying and plentiful. One major problem during my stay in a ground floor room,, it would seem that another guest on the first or second floor left a tap running which resulted in the carpet in my room becoming sodden and impossible to walk on! On returning to my room from work, I discovered the problem and reported […] it to management.As the hotel was fully booked an alternative room was not available so I had to wait whilst the staff carried out a "running repair" so to speak in order to allow me to occupy the room. Not the best scenario for a restful stay. The manager and staff did all that was possible in the circumstances and these things do occur unexpectedly, however my stay was not as previous experience . Perhaps I will give the hotel a miss for a spell. Apart from providing the additional water feature the remainder af my stay was uneventful. Read more

Genuine Hotels.com guest review

Clean and comfy, pleasent staff and basic breakfast

Genuine Hotels.com guest review

Standard was excellent - very modern, clean room with good facilities. Adequate FREE self-service breakfast with hot and cold selections. The West Quay Shopping Centre (next to the cruise terminal) was only about 10 mins drive away with various eating places and lots of shops.

Genuine Hotels.com guest review

I have stayed in a Holiday Inn Express before in Scotland and was quite impressed - this stay completely ruined the chain for me. We were put into a room on the ground floor, the bathroom of which smelled worse than a public restroom. I had to hold my breath every time I went in! It was just really unpleasant and felt unhygienic! We were so tired when […] we arrived (late) that we couldn't be bothered to complain - and it was only a one night stay. The breakfast was ok, but not very special. I definitely felt that we had overpaid for our stay. The staff were okay but we had to wait about two minutes just to be greeted while the guy was doing something on a computer. Overall, not impressed and it did leave a bad impression of the chain. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room and bathroom (little small) were clean. The breakfast was delicious.

Genuine Hotels.com guest review

Staff were very friendly and happy to help with anything. Lots of information about local places to eat, visit etc. Breakfast also included hot cooked scrambled egg and sausages as well as continental which was a bonus.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Poor condition an poor brekfast.

Genuine Hotels.com guest review

Convenient location for main road network and 10 minutes drive from city centre but otherwise a rather desolate unappealing site. Good size room with large efficient walk-in shower and comfortable double bed with choice of pillows . Hot breakfast buffet disappointing but much as I was expecting. Basically a good value for money budget hotel with no […] surprises Would stay again at under £60. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Lack of tv channels bit disappointing...wardrobe space a bit lacking. Partner would have liked bacon on breakfast menu. Missed not having a choice of bath or shower. But overall happy with stay and would use it again.

Genuine Expedia guest review

breakfeast bacon and tomatoe would have been exelent

Genuine Expedia guest review

While the accommodation was fine the bar meal at night was dire owing to limited selection on the menu, no stock etc.

Genuine Expedia guest review

I wanted a quiet room, high floor, I asked politely and the lovely lady on reception managed to find one on the top (3rd) floor overlooking the rear car park, South West facing. (Room 329) The reviews I read of this place gave me trepidation, but my fears were quickly allayed. My room card worked 1st time, the room was clean, the linen and towels […] were fresh, the TV reception was fine and the room was perfectly good enough for a decent night's sleep. The bed was a little tired and the bathroom had a faint smell of something odd, but nothing bad. I would stay here again, I wouldn't stay long-term here as there's nothing to do locally without taking a taxi or driving. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

all as expected no problems , good nights sleep

Genuine Hotels.com guest review

Breakfast was plentiful and varied. The dinner however, was fairly poor with prepared food stuck in a microwave. I ordered risotto with vegetables at the bar and went to sit down. By the time I pulled up a chair at a table, the plate was put in front of me. Less than 4 minutes!! The accompanying 'salad' was a pile of dry leaves. No offer of salad dressing […] and none to be found in the restaurant. Read more

Genuine Hotels.com guest review

Very good I would stay again

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Arrived after 7 hour Car journey.Having booked this Hotel because of availability of Evening meals we were disappointed to learn that because of Staff Problems all meals were off.This resulted in another drive into Southampton to find a restaurant .,not easy at 70 years of age.Will never stop again at any Holiday Inns.

Genuine Hotels.com guest review

Super clean, convenient location. Great breakfast and evening menu for a small kitchen. Rooms were small, but very modern and clean. Hair dryer and coffee maker were nice extras in the room. TV Could have had more channels.

Genuine Hotels.com guest review

The hotel advertises 'fast internet' .... this is not the case, it is expensive and laboriously slow for modern requirements. Internet this slow is in the realm of a 'free service'

Genuine Expedia guest review

The hotel was very nice and although it was very near the motorway it was very quiet. The room was clean and tidy and the staff were friendly and efficient. If I had to make a negative comment about this hotel it was the cold shower! It was set to a minimum/maximum temperature and not hot enough for me. By the time I had finished washing my hair I was […] freezing. Read more

Genuine Hotels.com guest review

Poor value for money. Awful bed - really uncomfortable for us both. Breakfast like a canteen, and not a good one. Won't stay here again!

Genuine Expedia guest review

Breakfast was a bit chaotic. Felt more like a holiday camp rather than a hotel.

Genuine Hotels.com guest review

This is a basic, no-frills hotel. Don't know where the 4.6 stars comes from! I didn't expect too much, being an "express" but I would have expected enough towels for a family of four, having booked a family room. There was only one bath towel. We asked for more and were given two more. That's still one short to me! The rooms are quite small with no […] wardrobes or safe. Fine for a stopover if you are out and about a lot and only need to sleep and wash there, but really, for this price it is very poor value for money. I have stayed in better Tarvelodges and Premier Inns for an awful lot less! Oh, almost forgot! There were squashed coffee beans on the floor beside the bed, which I didn't see until I stood on them. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

GOOD HOTEL

Genuine Hotels.com guest review

happy with room, clean , bed slightly to soft service was good would stay again

Genuine Hotels.com guest review

Hotel was easy to find, just off the motorway. There was plenty of parking. Very clean. The rooms were comfortable, although very hot on the night we stayed, but there was a fan in the room.We went down to breakfast at 7.30am and it was very good, with plenty to help ourselves to.

Genuine Expedia guest review

small rooms, no channels, no free internet, good breakfast, overall for one night not bad.

Genuine Expedia guest review

Hotel accommodation and location fine, did have a couple of issues though. We were very disappointed with breakfast, the selection was limited , there was no clean tables and no one apparently cleaning the tables, and it was just generally mayhem, coffee machines were not working, people were queuing for the food to be topped up, it was just a stressful […] and frustrating experience, so much so we went elsewhere for breakfast the next day. The general impression I got was there was just not enough staff to manage. Also, after the maids had been in, only one of the beds was changed and the room only had a shower which proved a bit inconvenient as we have a 2 year old daughter, I don't remember being informed it had a a shower room only when we booked. Read more

Genuine Hotels.com guest review

Our room was very hot . We had the fan on all night but this didn't help . The fan was dusty . The temperature was arround 20 degrees , so it's not like it was very hot outside .There was no soap in the dispensers . We would not have slept another night because of the heat

Genuine Hotels.com guest review

Easy to find , access to M27 easy , close to many attractions.Staff very plesant and helpful.

Genuine Hotels.com guest review

The hotel was efficient and helpful, located in a quiet area and fit our purposes very well.

Genuine Hotels.com guest review

the hotel is good but the food was very poor and overpriced

Genuine Hotels.com guest review

A good hotel for transportaion links. Staff helpful, rooms clean. Other than that pretty unmemorable.

Genuine Hotels.com guest review