All hotels in Vienna, Austria
1 room, 2 adults
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4.2 / 5Excellent

Score breakdown (from 212 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.2
  • Comfort
    4.1
  • Condition
    4.0
  • Neighborhood
    4.4
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5.0 / 5Outstanding
Great service and location at a very fair price. Totally recommend this place.
Genuine Hotels.com guest review
1 night family trip Jul 16, 2015
A Traveler
US
4.0 / 5Excellent
"Great location"
Great location. Front desk people were helpful and spoke excellent English. Bathroom was small and a bit awkwardly laid out. Otherwise great rooms and overall a good place.
Genuine Hotels.com guest review
1 night romance trip Jun 26, 2015
Mary
US
4.0 / 5Excellent
"perfect location in Vienna"
This hotel could not be better situated, close to the Secession building, to the Museum Quarter, to the best open air market, and to the Underground. It is also clean and comfortable and staffed by helpful people.
Genuine Hotels.com guest review
3 night romance trip May 26, 2015
A Traveler
US
5.0 / 5Outstanding
"great hotel"
Great location and service,I would recommend this hotel to everyone
Genuine Hotels.com guest review
3 night family trip Feb 18, 2015
Milica
US
4.0 / 5Excellent
"Great location and staff"
Great location and staff. Close to the opera house and the blvd
Genuine Expedia guest review
Other trip Feb 22, 2015
lr
US
5.0 / 5Outstanding
"Great location, great staff."
The hotel is centrally located which makes it easy to go everywhere. There are good restaurants close by and a great market right around the corner. The staff is very helpful, especially the young man who does the night shift.
Genuine Expedia guest review
Other trip Nov 30, 2014
Brian
US
4.0 / 5Excellent
"Great location"
Great location - easy to get to the Underground and lots of sites within walking distance. Be sure you ask for a room with a view - mine opened to a window looking at the elevator - with a light on all night. To be fair - I did not ask to change my room. The staff was extremely helpful as this was my first visit to Vienna.
Genuine Hotels.com guest review
3 night trip Nov 6, 2014
Mary
US
4.0 / 5Excellent
"Very nice hotel, excellent location"
Enjoyable stay. I loved the central location and the staff were friendly and helpful.
Genuine Expedia guest review
Other trip Sep 19, 2014
Suzy
US
5.0 / 5Outstanding
Great location to get around Vienna. Helpful staff. Room was excellent.
Genuine Hotels.com guest review
3 night business trip Aug 3, 2014
A Traveler
US
3.0 / 5Good
It provides for a pleasant stay at a decent rate. Nothing spectacular, as rooms are rather small. Clean and tidy. Welcoming staff. The location is its strongest side.
Genuine Expedia guest review
Other trip Aug 11, 2014
A Traveler
US
4.0 / 5Excellent
"Perfect location, good price/performance"
The hotel is perfectly located, just right at Nassmarket and Ring. Room is big enough, well equipped and clean. Parking is available in the hotel garage for extra charge. Breakfast was not inlcuded in room price an it is rather expensive. It is worth to have it in the market which is about 100 meters from the hotel. Staff is ok. I was a bit disapponted because of the EUR 50 deposit they required at check-in because we paid everything in advance. I recommend the hotel because of its good location and good value for money.
Genuine Expedia guest review
Other trip Aug 10, 2014
Laszlo
US
3.0 / 5Good
air conditioning controls did not work. Coffee maker was good. Breakfast is overpriced and crowded.
Genuine Hotels.com guest review
4 night trip May 31, 2014
A Traveler
US
4.0 / 5Excellent
"Great location"
Clean, comfortable, close to most of the attractions, nice staff
Genuine Expedia guest review
Other trip Jun 5, 2014
John
US
3.0 / 5Good
"Need to turn on air conditioning"
Everything great about this hotel except for the lack of room cooling. The temperature was extremely warm 85 plus and the room was quite uncomfortable. Unfortunately, the heating and cooling had been turned off so there were no cooling options except to open the windows that faced an apartment complex. The apartment and hotel dwellers got a pretty good show. If travelling in May, be aware of this as it might be difficult to sleep and occupy the room during the day at night due to the heat.
Genuine Hotels.com guest review
4 night trip May 22, 2014
Ted
US
5.0 / 5Outstanding
"Convenient to all major sights"
5-10 minutes from Staatsoper and close to all major sights. Comfortable and sizeable room.
Genuine Hotels.com guest review
2 night family trip Apr 16, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel close to the museums."
Very nice hotel. Located near the central metro station very close to the center of the city. The hotel street is a little bit noisy so it is better not to open the window which gives a beautiful view at the Secession Museum and the Academy of Art building. Our room was very clean and comfortable and had a kitchenette. But if you want to use it you have to ask for all the equipment ( plates, forks, pans and so on) at the front desk. There was no microwave. The staff was very friendly and helpful. We stayed there for 10 days and were very pleased. In the evening one can just walk to the Opera (5 min), stroll around the Old City or go to the concert.
Genuine Expedia guest review
Other trip Apr 18, 2014
irina
US
5.0 / 5Outstanding
"Very helpful staff"
Great stay- fabulous location within a stone's throw of all the major sightseeing! Being able to park the car at the hotel was a huge bonus.
Genuine Hotels.com guest review
1 night trip Apr 14, 2014
Bratati Dattaray
US
2.0 / 5Fair
"Flawed hotel in great location - DELAYED CHECK-IN"
This is a basic, and very well-located property. Not really up to four-star standards in my opinion. The room was functional with comfortable bedding. Bathroom was in need of minor repair, but otherwise functional. Room included a kitchenette but there were no utensils or plates. After asking, staff were able to provide two table knives and two forks, but no spoons or plates. Staff were always polite to me, but were often disorganized and apologetic about the various problems. For example, I and several others sitting around the reception were not able to get into our rooms until TWO HOURS after the official check-in time -- for me, this was a serious inconvenience. Nonetheless, for a low enough rate, this place might be a reasonable value.
Genuine Hotels.com guest review
3 night romance trip Dec 29, 2013
A Traveler
US
5.0 / 5Outstanding
"Wholeheartedly recommend for families"
Excellent staff, tasty breakfast with pleasant kitchen staff, plenty of room for families. I will stay here again when visiting Vienna.
Genuine Expedia guest review
Other trip Jan 3, 2014
A Traveler
US
4.0 / 5Excellent
"Mercure secession"
We spent 3 nights on the end of a 2 week trip in this hotel. We loved it. It was a perfect location to the sites, and public transportation. We had a large room that overlooked The main street. We had 2 nice windows we could open for fresh cool air but when we closed them we couldn't hear any noise. The staff was very helpful with telling us how to use the ubon and the train to the airport. We would stay there again next time were in Vienna. There is an opening to the Karlslatz subway station about 1 block from the hotel door.
Genuine Hotels.com guest review
3 night romance trip Oct 25, 2013
Mike McClain
US
4.0 / 5Excellent
"Nice hotel and close to major sights."
We loved the hotel. Our hotel was big and comfortable even though we didn't get a queen or king bed. There were two singles. The location was fabulous, we were just a few steps from the most famous market in Vienna which had delicious breakfast, food and souvenirs. I would definitely return and stay at this mercure. :-)
Genuine Expedia guest review
Other trip Oct 17, 2013
A Traveler
US
4.0 / 5Excellent
Debs and furniture could be updated, but the service, and surrounding area were great.
Genuine Hotels.com guest review
2 night business trip Oct 3, 2013
A Traveler
US
5.0 / 5Outstanding
"Superb"
Excellent location, easy access to UBahn, museums, covert halls, restaurants, city centre. Worth booking with breakfast option--best we've had in Europe!
Genuine Hotels.com guest review
3 night family trip Jun 25, 2013
Jennie
US
5.0 / 5Outstanding
"Close to everything you want to see"
Thoroughly enjoyed our stay at this hotel. Very clean and quiet. In the heart of everything Vienna with at most about a 15 minute walk to any and everything you want to see. Hotel staff was exceptionally helpful and friendly with any requests or questions we had. If we ever get to go back to Vienna, will want to stay here again.
Genuine Hotels.com guest review
2 night family trip May 23, 2013
VickiM
US
5.0 / 5Outstanding
"Excellent location for all must-see sights"
Had a great time, hotel staff was excellent! Any needs were always taken care of, will diffinately stay there again. Best location in town, 15 minutes walking to all sights.
Genuine Hotels.com guest review
6 night family trip May 23, 2013
A Traveler
US
3.0 / 5Good
"Well located but outdated infrastructure"
Good location. Quite clean. But feels outdated. Not enough electrical outlets in this day and age (everybody brings lots of devices to charge overnight...)
Genuine Expedia guest review
Other trip Mar 27, 2013
Peter
US
4.0 / 5Excellent
"Great Location"
Very close to public transportation and the main shopping center
Genuine Hotels.com guest review
1 night business trip Mar 23, 2013
A Traveler
US
3.0 / 5Good
"Decent hotel in good location"
We traveled as 2 couples together and found this small hotel to be acceptable. The main plus is its good location (by 2 main shopping streets and the delightful Naschtmarket with several restaurants around). The size of the rooms is totally random. We booked 2 rooms and got one of a nice size, with a sitting table and 3 chairs and the other that could barely fit 2 people. The small room had a larger bathroom than the large room. When we took showers, water was spilling out on the floor and we had to clean it. Beds were fairly comfortable and rooms were generally clean. Staff was kind and helpful. We did not use the breakfast room as the hotel does not have a restaurant. Some mornings we had coffee/tea in the larger room as the smaller room had a coffee maker and coffee that was not that good. It would be nice if this hotel had more than 1 computer available in the lobby. While the hotel is acceptable, overall, the smaller room was somewhat disappointing (even if we expressly asked for larger rooms as we read on tripadvisor that rooms sizes are hit and miss). The images on the site show essentially the bigger rooms and that is misleading.
Genuine Expedia guest review
Other trip Jan 6, 2013
A Traveler
US
4.0 / 5Excellent
Great location, stayed here 2 years ago and would stay again. we had an apartment which was fantastic but unfortunately the housekeeping was somewhat lacking - 3 guests and only 2 cups, bins not emptied, tissues or coffee/tea not refilled etc etc. Requests to rectify this were dealt with promptly but, embarrassingly, every day there was another issue. Other than housekeeping a great hotel which would suit all needs.
Genuine Venere guest review
Other trip Aug 31, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
Great location, close to the ring, walking distance from museums and historical city centre and the metro station is nearby.
Genuine Hotels.com guest review
4 night family trip Jul 18, 2015
Vagan
CA
4.0 / 5Excellent
"Great hotel - centrally located"
A conviently located hotel, right next to the famed Naschmarkt. Rooms were clean and staff, friendly. My only complaint is the elevator is painfully slow. I'd stay here again.
Genuine Hotels.com guest review
3 night business trip Apr 10, 2015
Justin
IE
4.0 / 5Excellent
"Easter in Vienna"
Convenient for metro and trams. A 20 minute walk to the centre. Breakfast very expensive.
Genuine Expedia guest review
Other trip Apr 16, 2015
Joeyteach
GB
4.0 / 5Excellent
"Family stay at a convenient location"
The room is big and comfortable. The location is convenient.
Genuine Hotels.com guest review
5 night family trip Apr 1, 2015
A Traveler
AS
5.0 / 5Outstanding
"JUST RIGHT FOR A VISIT TO VIENNA"
There are two Mercure hotels in Vienna, make sure you book the Mercure Secession Wien as we looked at both and ours was in a very nice position and handy for lots of good places to eat. The staff are first class and most helpful. Nothing was too much trouble and they made our stay most enjoyable. The room that we had was of a good size and very comfortable but a little more attention to cleaning would not go a miss. Nothing too bad but a little more attention to deep cleaning would make it perfect. We would recommend this hotel and would book it again. Thank you to all the staff for making our stay a pleasure.
Genuine Expedia guest review
Other trip Feb 22, 2015
GRAHAM
GB
5.0 / 5Outstanding
"great hotel in great location"
Had a lovely time in a big spacious room with high ceilings located in a terrific part of town for very reasonable rates. Accommodations were excellent-- kitchenette, hair dryer, though puzzlingly no iron (essential, I would think, for ball season). Lovely place, would love to stay here again.
Genuine Hotels.com guest review
3 night romance trip Jan 15, 2015
KJ
GB
4.0 / 5Excellent
"nice hotel near Vienna city center"
The staff is very friendly and helpfully and the room is spacious even for a family of hour.
Genuine Expedia guest review
Other trip Jan 2, 2015
A Traveler
GB
5.0 / 5Outstanding
"Excellent value hotel in a central location"
Stayed for 3 nights in November (3 couples) and were very pleased with the comfortable rooms, cleanliness and helpful and friendly attitude of the staff. There are no frills, but everything you need for a short stay. The location is excellent, you can walk from here to anywhere in within the inner city. The opera house is 5 minutes walk away and underground, trams etc are close by.
Genuine Expedia guest review
Other trip Dec 2, 2014
Madeleine
GB
5.0 / 5Outstanding
"Fantastic stay"
Great location, really close to all the areas we wanted to visit and the train station. The staff were really friendly and helpful. The room was excellent.. quiet and
Genuine Hotels.com guest review
3 night romance trip Nov 9, 2014
Alex
GB
5.0 / 5Outstanding
"Great location and comfort"
Hotel was easy to find and a great location. Beds were very comfortable. Only complaint is the shower was very small and for the price it would have been nice if a little breakfast was provided. I would stay there again.
Genuine Hotels.com guest review
3 night family trip Oct 5, 2014
A Traveler
AU
4.0 / 5Excellent
"Convenient"
I was arriving late and everything was ready and quick. Comfortable, pleasant but not luxurious.
Genuine Hotels.com guest review
2 night business trip Sep 30, 2014
zivington
GB
3.0 / 5Good
"Good service"
The hotel was in the good location walk to city centre, I stayed in a single room, which was very small,the bed was just fit me, I' m a short small girl.the service was good. Because the size of the room, I didn't feel comfortable at all. I would think this hotel should be 3 star hotel
Genuine Hotels.com guest review
3 night trip Aug 20, 2014
H C
NZ
5.0 / 5Outstanding
"4 day break in Vienna"
Checked in and staff very pleasant and helpful. Hotel appeared well kept, clean and modern. Small reception area but didn't use bar though. Sitting there with a coffee would have been pleasant. No stair option and 1 lady found the fact there were 2 x floor 1's on lift buttons confusing! One goes to rooms and one to breakfast area. Room very spacious and as 15 year old daughter with us this was great for all her clobber! Great that we could check out so late, 12 noon, and that we could leave our bags free of charge until we were ready to leave at the end of the day. Bath towels a little small but ok. Air Conditioning modern and effective. The general feel of hotel is cosy and friendly (not a huge number of rooms), slightly lacking character, it is a chain hotel, but generally our stay was excellent. Well placed for Vienna Central and a short walk to underground. Also shopping area nearby. Didn't manage a visit, but the beautiful looking Secession Building literally across the road from hotel.
Genuine Expedia guest review
Other trip Jul 29, 2014
Sharon
GB
4.0 / 5Excellent
"This hotel is very good"
We had 3 nights in Vienna and when we got used to the city realised the hotel excellently placed for everything walking to the main tourist spots and when they were to far a short walk to the underground. The facilities in the hotel are good and would highly recommend it.
Genuine Expedia guest review
Other trip Jul 28, 2014
A Traveler
GB
5.0 / 5Outstanding
"Location"
Very handy for transport systms, concert halls, Karlplatz, markets. Would stay there again.
Genuine Hotels.com guest review
3 night family trip May 29, 2014
Angela
AU
3.0 / 5Good
"awesome location, stupid breakfast menu"
The hotel is in a great location. It's right by a subway stop and walking distance to everything you'll want to see. We didn't get early check-in, but they did take our bags. They have a ridiculous breakfast menu with prices that don't make sense, so we didn't even bother with it. The staff all spoke English and were helpful with info on where to find a 24 hr grocery store. There are fridges in the room to store food, but you'll have to sort out the mini-bar crap they load it with. I would stay here again.
Genuine Expedia guest review
Other trip May 21, 2014
A Traveler
CA
5.0 / 5Outstanding
"Very nice"
The place, the room and the breakfast were very pleasant. The location near the Naschmarkt is very convenient. I would recommend this hotel to other people.
Genuine Hotels.com guest review
5 night family trip Apr 25, 2014
A Traveler
GB
5.0 / 5Outstanding
"Nice hotel. Excellent location."
Great hotel. Friendly staff. Very big room and bathroom. Surprisingly quiet considering the location. Good value for money. I will stay here again.
Genuine Expedia guest review
Other trip Mar 18, 2014
Paul D
GB
1.0 / 5Poor
"close to Theater an der Wien"
very nice location; bar could be better and offer snacks. More drick options
Genuine Hotels.com guest review
2 night business trip Jan 17, 2014
A Traveler
IE
5.0 / 5Outstanding
"Hotel Mercure Secession Wien"
Travelling to Vienna with a young family.
Genuine Expedia guest review
Other trip Dec 29, 2013
A Traveler
GB
4.0 / 5Excellent
"Excellent location."
Decent enough hotel. Excellent location. Staff are friendly and helpful
Genuine Expedia guest review
Other trip Nov 5, 2013
Greg
CA
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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