All hotels in Vienna, Austria
1 room, 2 adults
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Getreidemarkt 5ViennaVienna1060Austria, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.1 / 5Excellent

Score breakdown (from 276 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Food
    Delicious food
  • Comfort
    Comfortable
  • Breakfast
    Breakfast is average
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5.0 / 5Outstanding
"Huge room, great location"
The concierge was definitely hands off, but that didn't bother us. Minutes from Naschmarkt and the Opera House. We booked a double room and got a huge suite.
Genuine Hotels.com guest review
2 night romance trip Oct 17, 2015
A Traveler
US
4.0 / 5Excellent
"US tourist"
Great location near everything, reasonable price and comfort, big room, slightly dated.
Genuine Hotels.com guest review
1 night romance trip Oct 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Perfect Hotel"
Nice hotel..Easy accessibility to city center..
Genuine Hotels.com guest review
5 night family trip Aug 13, 2015
Gale
US
3.0 / 5Good
Room smelled a little old, A/C worked well but had a moldy smell to it. Bed was mediocre. Hotel felt old overall. Not my fav. Close to city center which was nice.
Genuine Hotels.com guest review
1 night romance trip Aug 4, 2015
stephanie
US
5.0 / 5Outstanding
"Great location"
We stayed at the hotel for 2 nights and enjoyed its great location a lot. We accomplished so much more! We had museums, shops and restaurants just minutes away. Public transportation was also very close by and very convenient. The room itself was spacious and comfortable and clean.
Genuine Expedia guest review
Other trip Aug 2, 2015
rachel
US
5.0 / 5Outstanding
Great service and location at a very fair price. Totally recommend this place.
Genuine Hotels.com guest review
1 night family trip Jul 16, 2015
A Traveler
US
4.0 / 5Excellent
"Great location"
Great location. Front desk people were helpful and spoke excellent English. Bathroom was small and a bit awkwardly laid out. Otherwise great rooms and overall a good place.
Genuine Hotels.com guest review
1 night romance trip Jun 26, 2015
Mary
US
4.0 / 5Excellent
"perfect location in Vienna"
This hotel could not be better situated, close to the Secession building, to the Museum Quarter, to the best open air market, and to the Underground. It is also clean and comfortable and staffed by helpful people.
Genuine Hotels.com guest review
3 night romance trip May 26, 2015
A Traveler
US
5.0 / 5Outstanding
"Much needed rest."
Staff was very friendly to us, even after checking in after midnight due to car problems. We booked 2 rooms. The beds were comfortable, the rooms were clean. I wish I could stay in the hotel longer than 1 night, maybe a return trip if I come back to Vienna... One of the rooms was upgraded, possibly to get us next to each other? Anyway, was appreciated, but even the other room was still spacious enough and in just as good as condition. They let us leave our bags there really almost all of the day of checkout before we headed out after dinner.
Genuine Expedia guest review
Other trip May 3, 2015
Joshua
US
5.0 / 5Outstanding
"great hotel"
Great location and service,I would recommend this hotel to everyone
Genuine Hotels.com guest review
3 night family trip Feb 18, 2015
Milica
US
4.0 / 5Excellent
"Great location and staff"
Great location and staff. Close to the opera house and the blvd
Genuine Expedia guest review
Other trip Feb 22, 2015
lr
US
5.0 / 5Outstanding
"Great location, great staff."
The hotel is centrally located which makes it easy to go everywhere. There are good restaurants close by and a great market right around the corner. The staff is very helpful, especially the young man who does the night shift.
Genuine Expedia guest review
Other trip Nov 30, 2014
Brian
US
4.0 / 5Excellent
"Great location"
Great location - easy to get to the Underground and lots of sites within walking distance. Be sure you ask for a room with a view - mine opened to a window looking at the elevator - with a light on all night. To be fair - I did not ask to change my room. The staff was extremely helpful as this was my first visit to Vienna.
Genuine Hotels.com guest review
3 night trip Nov 6, 2014
Mary
US
4.0 / 5Excellent
"Very nice hotel, excellent location"
Enjoyable stay. I loved the central location and the staff were friendly and helpful.
Genuine Expedia guest review
Other trip Sep 19, 2014
Suzy
US
5.0 / 5Outstanding
Great location to get around Vienna. Helpful staff. Room was excellent.
Genuine Hotels.com guest review
3 night business trip Aug 3, 2014
A Traveler
US
3.0 / 5Good
It provides for a pleasant stay at a decent rate. Nothing spectacular, as rooms are rather small. Clean and tidy. Welcoming staff. The location is its strongest side.
Genuine Expedia guest review
Other trip Aug 11, 2014
Mijo
US
4.0 / 5Excellent
"Perfect location, good price/performance"
The hotel is perfectly located, just right at Nassmarket and Ring. Room is big enough, well equipped and clean. Parking is available in the hotel garage for extra charge. Breakfast was not inlcuded in room price an it is rather expensive. It is worth to have it in the market which is about 100 meters from the hotel. Staff is ok. I was a bit disapponted because of the EUR 50 deposit they required at check-in because we paid everything in advance. I recommend the hotel because of its good location and good value for money.
Genuine Expedia guest review
Other trip Aug 10, 2014
Laszlo
US
3.0 / 5Good
air conditioning controls did not work. Coffee maker was good. Breakfast is overpriced and crowded.
Genuine Hotels.com guest review
4 night trip May 31, 2014
A Traveler
US
4.0 / 5Excellent
"Great location"
Clean, comfortable, close to most of the attractions, nice staff
Genuine Expedia guest review
Other trip Jun 5, 2014
John
US
3.0 / 5Good
"Need to turn on air conditioning"
Everything great about this hotel except for the lack of room cooling. The temperature was extremely warm 85 plus and the room was quite uncomfortable. Unfortunately, the heating and cooling had been turned off so there were no cooling options except to open the windows that faced an apartment complex. The apartment and hotel dwellers got a pretty good show. If travelling in May, be aware of this as it might be difficult to sleep and occupy the room during the day at night due to the heat.
Genuine Hotels.com guest review
4 night trip May 22, 2014
Ted
US
5.0 / 5Outstanding
"Convenient to all major sights"
5-10 minutes from Staatsoper and close to all major sights. Comfortable and sizeable room.
Genuine Hotels.com guest review
2 night family trip Apr 16, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel close to the museums."
Very nice hotel. Located near the central metro station very close to the center of the city. The hotel street is a little bit noisy so it is better not to open the window which gives a beautiful view at the Secession Museum and the Academy of Art building. Our room was very clean and comfortable and had a kitchenette. But if you want to use it you have to ask for all the equipment ( plates, forks, pans and so on) at the front desk. There was no microwave. The staff was very friendly and helpful. We stayed there for 10 days and were very pleased. In the evening one can just walk to the Opera (5 min), stroll around the Old City or go to the concert.
Genuine Expedia guest review
Other trip Apr 18, 2014
irina
US
5.0 / 5Outstanding
"Very helpful staff"
Great stay- fabulous location within a stone's throw of all the major sightseeing! Being able to park the car at the hotel was a huge bonus.
Genuine Hotels.com guest review
1 night trip Apr 14, 2014
Bratati Dattaray
US
2.0 / 5Fair
"Flawed hotel in great location - DELAYED CHECK-IN"
This is a basic, and very well-located property. Not really up to four-star standards in my opinion. The room was functional with comfortable bedding. Bathroom was in need of minor repair, but otherwise functional. Room included a kitchenette but there were no utensils or plates. After asking, staff were able to provide two table knives and two forks, but no spoons or plates. Staff were always polite to me, but were often disorganized and apologetic about the various problems. For example, I and several others sitting around the reception were not able to get into our rooms until TWO HOURS after the official check-in time -- for me, this was a serious inconvenience. Nonetheless, for a low enough rate, this place might be a reasonable value.
Genuine Hotels.com guest review
3 night romance trip Dec 29, 2013
A Traveler
US
5.0 / 5Outstanding
"Wholeheartedly recommend for families"
Excellent staff, tasty breakfast with pleasant kitchen staff, plenty of room for families. I will stay here again when visiting Vienna.
Genuine Expedia guest review
Other trip Jan 3, 2014
A Traveler
US
4.0 / 5Excellent
"Mercure secession"
We spent 3 nights on the end of a 2 week trip in this hotel. We loved it. It was a perfect location to the sites, and public transportation. We had a large room that overlooked The main street. We had 2 nice windows we could open for fresh cool air but when we closed them we couldn't hear any noise. The staff was very helpful with telling us how to use the ubon and the train to the airport. We would stay there again next time were in Vienna. There is an opening to the Karlslatz subway station about 1 block from the hotel door.
Genuine Hotels.com guest review
3 night romance trip Oct 25, 2013
Mike McClain
US
4.0 / 5Excellent
"Nice hotel and close to major sights."
We loved the hotel. Our hotel was big and comfortable even though we didn't get a queen or king bed. There were two singles. The location was fabulous, we were just a few steps from the most famous market in Vienna which had delicious breakfast, food and souvenirs. I would definitely return and stay at this mercure. :-)
Genuine Expedia guest review
Other trip Oct 17, 2013
A Traveler
US
4.0 / 5Excellent
Debs and furniture could be updated, but the service, and surrounding area were great.
Genuine Hotels.com guest review
2 night business trip Oct 3, 2013
A Traveler
US
5.0 / 5Outstanding
"Superb"
Excellent location, easy access to UBahn, museums, covert halls, restaurants, city centre. Worth booking with breakfast option--best we've had in Europe!
Genuine Hotels.com guest review
3 night family trip Jun 25, 2013
Jennie
US
5.0 / 5Outstanding
"Close to everything you want to see"
Thoroughly enjoyed our stay at this hotel. Very clean and quiet. In the heart of everything Vienna with at most about a 15 minute walk to any and everything you want to see. Hotel staff was exceptionally helpful and friendly with any requests or questions we had. If we ever get to go back to Vienna, will want to stay here again.
Genuine Hotels.com guest review
2 night family trip May 23, 2013
VickiM
US
5.0 / 5Outstanding
"Excellent location for all must-see sights"
Had a great time, hotel staff was excellent! Any needs were always taken care of, will diffinately stay there again. Best location in town, 15 minutes walking to all sights.
Genuine Hotels.com guest review
6 night family trip May 23, 2013
A Traveler
US

The following English reviews were posted by hotel guests from other countries:

3.0 / 5Good
"Overall a good hotel. Excellent staff."
Overall a good hotel. Excellent staff. I left my wedding band in the room. Initially when I called they said they couldn't find it and the cleaning staff hadn't found it. However a few days later they called me back and told me they had found it. They made sure they found it and I can't thanks them enough for that.
Genuine Hotels.com guest review
2 night romance trip Dec 26, 2015
Irfaan
GB
5.0 / 5Outstanding
"A good hotel close to Vienna's main attractions"
We stayed here for four days over Christmas and it was excellent. Our room was quiet, well equipped, clean and had a good view. The bathroom was modern and worked well. All the staff we met were helpful and spoke good English. Karlsplatz metro station is close by and it's an easy walk to the Ringstrasse at Opera, the Museum Quarter and city centre. The Naschmarkt is only 100 metres away with its amazing displays of food and a wide option of good places for breakfast and later meals - sadly for us it was closed up for most of Christmas! The hotel is good value and we would stay here again.
Genuine Expedia guest review
Other trip Dec 28, 2015
Colin
GB
4.0 / 5Excellent
"Great location"
Staff were very friendly and a close walk to the city centre. Lovely big room and clean. Wifi was very slow and frustrating. Airconditioner struggled in the heat which made sleeping difficult
Genuine Expedia guest review
Other trip Aug 18, 2015
stephanie
AU
4.0 / 5Excellent
"Wonderful"
Central location. Strongly recommended
Genuine Hotels.com guest review
1 night family trip Aug 5, 2015
A Traveler
AS
5.0 / 5Outstanding
"Nice hotel, perfect location, very clean"
We stayed for two weeks at the end of July 2015 and very much enjoyed our stay. The hotel is perfectly located...2 blocks from the underground, 1 block from the Naschmarket, 2 blocks from a grocery store, 4 blocks to the Opera house. Our Queen bed room (the smallest, cheapest of the 3 options available) was VERY large for a European hotel...much the size of a North American hotel room and included all the usual amenities. A walk in closet was convenient and you could have had a party in the huge bathroom! Everything was immaculately clean and unstained. Our only (minor) problem was that we seemed to be at the end of the cleaning list and some days our room was not refreshed until 6 pm! Staff were super helpful, there is a computer and printer available for general use (we printed our return boarding passes) in a small lounge. We got a good discount through Expedia on the regular price because we were there for 2 weeks. We definitely would stay here again.
Genuine Expedia guest review
Other trip Aug 4, 2015
Gloria
CA
4.0 / 5Excellent
Great location, close to the ring, walking distance from museums and historical city centre and the metro station is nearby.
Genuine Hotels.com guest review
4 night family trip Jul 18, 2015
Vagan
CA
4.0 / 5Excellent
"Great location!"
Loved the hotel. Breakfasts a bit expensive and more milk & tea/coffee in room would have been good, but other than that, perfect.
Genuine Expedia guest review
Other trip Jul 14, 2015
A Traveler
GB
4.0 / 5Excellent
"Good location"
Nice hotel, close to naschmarket and secession. Parking available but expensive.
Genuine Expedia guest review
Other trip Jun 19, 2015
tim
AU
5.0 / 5Outstanding
"nice hotel ,"
good location , pleanty of place near by , to eat or have a drink the ares is clean , the hotel is first class the stass we had contact with do a great job , every day we had a suite , very decor , clean , good view widows that open , plenty of hot water , bath / shower only down fall , i think breakfst is too expensive ( 19 euros p,p ) if retuened shouls stay there again
Genuine Expedia guest review
Other trip Jun 18, 2015
neville
GB
5.0 / 5Outstanding
"Good location, clean, noiseless hotel,friendly sta"
Close to transport send restaurants. We arrived around 1.00pm and check in time was 2.00pm. But on arrival they allotted room and made us feel very comfortable. We did not realise how close we were to shops and city centre until we stepped out. They have plenty of channels but only two English channels. CNN & Euro news. Breakfast is available. What more can we expect from this lovely hotel.
Genuine Expedia guest review
Other trip May 29, 2015
sridhar & Nanda
GB
4.0 / 5Excellent
"Great hotel - centrally located"
A conviently located hotel, right next to the famed Naschmarkt. Rooms were clean and staff, friendly. My only complaint is the elevator is painfully slow. I'd stay here again.
Genuine Hotels.com guest review
3 night business trip Apr 10, 2015
Justin
IE
4.0 / 5Excellent
"Easter in Vienna"
Convenient for metro and trams. A 20 minute walk to the centre. Breakfast very expensive.
Genuine Expedia guest review
Other trip Apr 16, 2015
Joeyteach
GB
4.0 / 5Excellent
"Family stay at a convenient location"
The room is big and comfortable. The location is convenient.
Genuine Hotels.com guest review
5 night family trip Apr 1, 2015
A Traveler
AS
5.0 / 5Outstanding
"GREAT LOCATION, NEAR OPERA HOUSE."
VIENNA IS A FABULOUS CITY TO VISIT, YOU WON'T BE DISAPPOINTED, THERE'S SO MUCH TO SEE AND DO. WE CHOSE TO GET THE VIENNA PASS WHICH INCLUDED THE HOP ON HOP OFF BUS, AND FREE ENTRY TO MOST OF THE ATTRACTIONS. IT'S A PLACE I'LL WILL BE VISITING AGAIN. BEAUTIFUL CITY KEPT VERY CLEAN, UNLIKE THE SCRUFF'S THAT LIVE IN THE UK.
Genuine Expedia guest review
Other trip Mar 24, 2015
SUE
GB
5.0 / 5Outstanding
"JUST RIGHT FOR A VISIT TO VIENNA"
There are two Mercure hotels in Vienna, make sure you book the Mercure Secession Wien as we looked at both and ours was in a very nice position and handy for lots of good places to eat. The staff are first class and most helpful. Nothing was too much trouble and they made our stay most enjoyable. The room that we had was of a good size and very comfortable but a little more attention to cleaning would not go a miss. Nothing too bad but a little more attention to deep cleaning would make it perfect. We would recommend this hotel and would book it again. Thank you to all the staff for making our stay a pleasure.
Genuine Expedia guest review
Other trip Feb 22, 2015
GRAHAM
GB
5.0 / 5Outstanding
"great hotel in great location"
Had a lovely time in a big spacious room with high ceilings located in a terrific part of town for very reasonable rates. Accommodations were excellent-- kitchenette, hair dryer, though puzzlingly no iron (essential, I would think, for ball season). Lovely place, would love to stay here again.
Genuine Hotels.com guest review
3 night romance trip Jan 15, 2015
KJ
GB
4.0 / 5Excellent
"nice hotel near Vienna city center"
The staff is very friendly and helpfully and the room is spacious even for a family of hour.
Genuine Expedia guest review
Other trip Jan 2, 2015
A Traveler
GB
5.0 / 5Outstanding
"Excellent value hotel in a central location"
Stayed for 3 nights in November (3 couples) and were very pleased with the comfortable rooms, cleanliness and helpful and friendly attitude of the staff. There are no frills, but everything you need for a short stay. The location is excellent, you can walk from here to anywhere in within the inner city. The opera house is 5 minutes walk away and underground, trams etc are close by.
Genuine Expedia guest review
Other trip Dec 2, 2014
Madeleine
GB
5.0 / 5Outstanding
"Fantastic stay"
Great location, really close to all the areas we wanted to visit and the train station. The staff were really friendly and helpful. The room was excellent.. quiet and
Genuine Hotels.com guest review
3 night romance trip Nov 9, 2014
Alex
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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