Great location and service,I would recommend this hotel to everyoneGenuine Hotels.com guest review
"Great location, great staff."
The hotel is centrally located which makes it easy to go everywhere. There are good restaurants close by and a great market right around the corner. The staff is very helpful, especially the young man who does the night shift.Genuine Expedia guest review
Great location - easy to get to the Underground and lots of sites within walking distance. Be sure you ask for a room with a view - mine opened to a window looking at the elevator - with a light on all night. To be fair - I did not ask to change my room. The staff was extremely helpful as this was my first visit to Vienna.Genuine Hotels.com guest review
"Very nice hotel, excellent location"
Enjoyable stay. I loved the central location and the staff were friendly and helpful.Genuine Expedia guest review
Great location to get around Vienna. Helpful staff. Room was excellent.Genuine Hotels.com guest review
It provides for a pleasant stay at a decent rate. Nothing spectacular, as rooms are rather small. Clean and tidy. Welcoming staff. The location is its strongest side.Genuine Expedia guest review
"Perfect location, good price/performance"
The hotel is perfectly located, just right at Nassmarket and Ring. Room is big enough, well equipped and clean. Parking is available in the hotel garage for extra charge. Breakfast was not inlcuded in room price an it is rather expensive. It is worth to have it in the market which is about 100 meters from the hotel. Staff is ok. I was a bit disapponted […] because of the EUR 50 deposit they required at check-in because we paid everything in advance. I recommend the hotel because of its good location and good value for money. Read moreGenuine Expedia guest review
air conditioning controls did not work. Coffee maker was good. Breakfast is overpriced and crowded.Genuine Hotels.com guest review
Clean, comfortable, close to most of the attractions, nice staffGenuine Expedia guest review
"Need to turn on air conditioning"
Everything great about this hotel except for the lack of room cooling. The temperature was extremely warm 85 plus and the room was quite uncomfortable. Unfortunately, the heating and cooling had been turned off so there were no cooling options except to open the windows that faced an apartment complex. The apartment and hotel dwellers got a pretty good […] show. If travelling in May, be aware of this as it might be difficult to sleep and occupy the room during the day at night due to the heat. Read moreGenuine Hotels.com guest review
"Convenient to all major sights"
5-10 minutes from Staatsoper and close to all major sights. Comfortable and sizeable room.Genuine Hotels.com guest review
"Nice hotel close to the museums."
Very nice hotel. Located near the central metro station very close to the center of the city. The hotel street is a little bit noisy so it is better not to open the window which gives a beautiful view at the Secession Museum and the Academy of Art building. Our room was very clean and comfortable and had a kitchenette. But if you want to use it you […] have to ask for all the equipment ( plates, forks, pans and so on) at the front desk. There was no microwave. The staff was very friendly and helpful. We stayed there for 10 days and were very pleased. In the evening one can just walk to the Opera (5 min), stroll around the Old City or go to the concert. Read moreGenuine Expedia guest review
"Very helpful staff"
Great stay- fabulous location within a stone's throw of all the major sightseeing! Being able to park the car at the hotel was a huge bonus.Genuine Hotels.com guest review
"Flawed hotel in great location - DELAYED CHECK-IN"
This is a basic, and very well-located property. Not really up to four-star standards in my opinion. The room was functional with comfortable bedding. Bathroom was in need of minor repair, but otherwise functional. Room included a kitchenette but there were no utensils or plates. After asking, staff were able to provide two table knives and two forks, […] but no spoons or plates. Staff were always polite to me, but were often disorganized and apologetic about the various problems. For example, I and several others sitting around the reception were not able to get into our rooms until TWO HOURS after the official check-in time -- for me, this was a serious inconvenience. Nonetheless, for a low enough rate, this place might be a reasonable value. Read moreGenuine Hotels.com guest review
"Wholeheartedly recommend for families"
Excellent staff, tasty breakfast with pleasant kitchen staff, plenty of room for families. I will stay here again when visiting Vienna.Genuine Expedia guest review
We spent 3 nights on the end of a 2 week trip in this hotel. We loved it. It was a perfect location to the sites, and public transportation. We had a large room that overlooked The main street. We had 2 nice windows we could open for fresh cool air but when we closed them we couldn't hear any noise. The staff was very helpful with telling us how to […] use the ubon and the train to the airport. We would stay there again next time were in Vienna. There is an opening to the Karlslatz subway station about 1 block from the hotel door. Read moreGenuine Hotels.com guest review
"Nice hotel and close to major sights."
We loved the hotel. Our hotel was big and comfortable even though we didn't get a queen or king bed. There were two singles. The location was fabulous, we were just a few steps from the most famous market in Vienna which had delicious breakfast, food and souvenirs. I would definitely return and stay at this mercure. :-)Genuine Expedia guest review
Debs and furniture could be updated, but the service, and surrounding area were great.Genuine Hotels.com guest review
Excellent location, easy access to UBahn, museums, covert halls, restaurants, city centre. Worth booking with breakfast option--best we've had in Europe!Genuine Hotels.com guest review
"Close to everything you want to see"
Thoroughly enjoyed our stay at this hotel. Very clean and quiet. In the heart of everything Vienna with at most about a 15 minute walk to any and everything you want to see. Hotel staff was exceptionally helpful and friendly with any requests or questions we had. If we ever get to go back to Vienna, will want to stay here again.Genuine Hotels.com guest review
"Excellent location for all must-see sights"
Had a great time, hotel staff was excellent! Any needs were always taken care of, will diffinately stay there again. Best location in town, 15 minutes walking to all sights.Genuine Hotels.com guest review
"Well located but outdated infrastructure"
Good location. Quite clean. But feels outdated. Not enough electrical outlets in this day and age (everybody brings lots of devices to charge overnight...)Genuine Expedia guest review
Very close to public transportation and the main shopping centerGenuine Hotels.com guest review
"Decent hotel in good location"
We traveled as 2 couples together and found this small hotel to be acceptable. The main plus is its good location (by 2 main shopping streets and the delightful Naschtmarket with several restaurants around). The size of the rooms is totally random. We booked 2 rooms and got one of a nice size, with a sitting table and 3 chairs and the other that could […] barely fit 2 people. The small room had a larger bathroom than the large room. When we took showers, water was spilling out on the floor and we had to clean it. Beds were fairly comfortable and rooms were generally clean. Staff was kind and helpful. We did not use the breakfast room as the hotel does not have a restaurant. Some mornings we had coffee/tea in the larger room as the smaller room had a coffee maker and coffee that was not that good. It would be nice if this hotel had more than 1 computer available in the lobby. While the hotel is acceptable, overall, the smaller room was somewhat disappointing (even if we expressly asked for larger rooms as we read on tripadvisor that rooms sizes are hit and miss). The images on the site show essentially the bigger rooms and that is misleading. Read moreGenuine Expedia guest review
"Very close to the center part of town"
The hotel is adjacent to the nachtmarkt which has some great restaurants. The staff we very helpful and recommended several excellent restaurants as well.Genuine Hotels.com guest review
"great hotel in great location"
Had a lovely time in a big spacious room with high ceilings located in a terrific part of town for very reasonable rates. Accommodations were excellent-- kitchenette, hair dryer, though puzzlingly no iron (essential, I would think, for ball season). Lovely place, would love to stay here again.Genuine Hotels.com guest review
"Excellent value hotel in a central location"
Stayed for 3 nights in November (3 couples) and were very pleased with the comfortable rooms, cleanliness and helpful and friendly attitude of the staff. There are no frills, but everything you need for a short stay. The location is excellent, you can walk from here to anywhere in within the inner city. The opera house is 5 minutes walk away and underground, […] trams etc are close by. Read moreGenuine Expedia guest review
Great location, really close to all the areas we wanted to visit and the train station. The staff were really friendly and helpful. The room was excellent.. quiet andGenuine Hotels.com guest review
"Great location and comfort"
Hotel was easy to find and a great location. Beds were very comfortable. Only complaint is the shower was very small and for the price it would have been nice if a little breakfast was provided. I would stay there again.Genuine Hotels.com guest review
I was arriving late and everything was ready and quick. Comfortable, pleasant but not luxurious.Genuine Hotels.com guest review
The hotel was in the good location walk to city centre, I stayed in a single room, which was very small,the bed was just fit me, I' m a short small girl.the service was good. Because the size of the room, I didn't feel comfortable at all. I would think this hotel should be 3 star hotelGenuine Hotels.com guest review
"4 day break in Vienna"
Checked in and staff very pleasant and helpful. Hotel appeared well kept, clean and modern. Small reception area but didn't use bar though. Sitting there with a coffee would have been pleasant. No stair option and 1 lady found the fact there were 2 x floor 1's on lift buttons confusing! One goes to rooms and one to breakfast area. Room very spacious […] and as 15 year old daughter with us this was great for all her clobber! Great that we could check out so late, 12 noon, and that we could leave our bags free of charge until we were ready to leave at the end of the day. Bath towels a little small but ok. Air Conditioning modern and effective. The general feel of hotel is cosy and friendly (not a huge number of rooms), slightly lacking character, it is a chain hotel, but generally our stay was excellent. Well placed for Vienna Central and a short walk to underground. Also shopping area nearby. Didn't manage a visit, but the beautiful looking Secession Building literally across the road from hotel. Read moreGenuine Expedia guest review
"This hotel is very good"
We had 3 nights in Vienna and when we got used to the city realised the hotel excellently placed for everything walking to the main tourist spots and when they were to far a short walk to the underground. The facilities in the hotel are good and would highly recommend it.Genuine Expedia guest review
Very handy for transport systms, concert halls, Karlplatz, markets. Would stay there again.Genuine Hotels.com guest review
"awesome location, stupid breakfast menu"
The hotel is in a great location. It's right by a subway stop and walking distance to everything you'll want to see. We didn't get early check-in, but they did take our bags. They have a ridiculous breakfast menu with prices that don't make sense, so we didn't even bother with it. The staff all spoke English and were helpful with info on where to find […] a 24 hr grocery store. There are fridges in the room to store food, but you'll have to sort out the mini-bar crap they load it with. I would stay here again. Read moreGenuine Expedia guest review
The place, the room and the breakfast were very pleasant. The location near the Naschmarkt is very convenient. I would recommend this hotel to other people.Genuine Hotels.com guest review
"Nice hotel. Excellent location."
Great hotel. Friendly staff. Very big room and bathroom. Surprisingly quiet considering the location. Good value for money. I will stay here again.Genuine Expedia guest review
"close to Theater an der Wien"
very nice location; bar could be better and offer snacks. More drick optionsGenuine Hotels.com guest review
"Hotel Mercure Secession Wien"
Travelling to Vienna with a young family.Genuine Expedia guest review
Decent enough hotel. Excellent location. Staff are friendly and helpfulGenuine Expedia guest review
I absolutely love this hotel. The hotel has all the ticks in the right boxes. Location excellent, room excellent, staff excellent, wifi excellent & price reasonable. Hotel is within walking distance to the shopping street, museum, opera house. From the hotel, you turn left and Spar supermarket is just one traffic light away. Walked a bit more, you […] will find the shopping street & museum. To the restaurants, turn right from the hotel. There is a row of restaurants to have a nice dinner. Room is extremely comfortable. There is a large bath tub, great for a good soak after a day of walking outside in the cold. Wifi works well & can have multiple devices to use the same password to log on. Took a taxi from hotel to Wien Meidling station, journey is only 10 mins & cost EUR 15. It's just the prefect hotel to explore Vienna. Highly recommended. Read moreGenuine Hotels.com guest review
"Nice hotel, no free buffet breakfast."
The location was good. Colors for the décor of the hotel room could have been more pleasing to the eyes. Breakfast buffet was overpriced, forgot it was not free when the buffet attendant handed me the card to sign. Even the basic, 2 buns and a tea/coffee seemed steep too. Even though Naschmarket was just around the corner, there weren't many restaurants […] there or nearby for a good breakfast. Nearest metro stop Karlsplatz, had a McDonalds and place that sold croissants, rolls, Danishes. Wifi was a bit challenging at times. Always had to reconnect with the hotel's wifi whenever you tried to get on and was a bit slow. Read moreGenuine Expedia guest review
"Great location and Value"
5 minutes walk from Karlsplatz Underground station, makes getting from airport simple. Walking distance from Most mayor museums and close to lots of resturants. Hotel clean and staff very helpful. Overall great place to stay.Genuine Hotels.com guest review
Clean room, very friendly staff. Great vacationGenuine Hotels.com guest review
"A well located quality hotel"
Great location with very helpful staff. A good size room with very efficient air conditiioning which is really helpful in Vienna during August. There are also loads of places to eat nearby which is really handy at the end of a long day sightseeing!Genuine Expedia guest review
"Altogether a very together hotel"
Very close to the U-Bahn (metro) , right opposite one of Wien's many galleries, just 2 mins from the Nuesmarkt where there is a great selection of food stores & indoor/outdoor eateries/wine bars, and a few mins walk from the Opera, its in a very good spot for getting around. Everything within easy reach either walking or by U-Bahn. The hotel itself […] is fairly simple but well maintained. The staff took note of my room requests and took trouble to allocate a room that was quietly situated ( overlooking courtyard not busy road). It was spacious and very comfortable. Windows that opened and a good air con system.Breakfast room is light and airy with an excellent buffet : hot/cold/cakes/breads etc. Altogether a good place to stay & relative to the very high cost of hotels in Vienna this seemed good value. Read moreGenuine Hotels.com guest review
Excellent hotel. Spotless clean,staff extremely helpful. Great value.Genuine Hotels.com guest review
"Confortable, clean, and quite sleeping quarters"
Two things I did not like. - I wish there was a curtain, fully enclosing glass box, around the shower. The piece of plexiglass currently is too narrow prevent water from spilling all over the shower room, making it a mess. - The buffet breakfast is not good enough to justify a 16 euros price tagGenuine Expedia guest review
"Nice hotel-excelent location"
Very nice stay.Excelent location close to beautiful Naschmarkt.Highly recomended for few days stay.Genuine Hotels.com guest review
シングルルームに宿泊しましたが、部屋の形がいびつで使いにくかったです。 水回りも古さを感じられました。１泊だったのでよかったですが、数日宿泊であれば選ばないかもしれません。また、アコーホテルズのプラチナ会員なのですが何の特典もなく、宿泊して10日経つのにポイントも加算されてません。Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )