The Ritz-Carlton Golf Resort, Naples - Naples 26.245, -81.7674

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A wonderful hotel, staff couldn't be nicer but beware hidden charges. I made online reservations for a pet-friendly room and when I arrived with my 24-lb. cocker spaniel, had to pay a non-refundable $150.00 cleaning fee at check-in. I was told that after each guest and pet checks out, the room must be deep-cleaned prior to the next guest's arrival. Understandable and I'm sure the fee is mentioned somewhere on the web site in 5-pt. type and I missed it, but I'm just mentioning the incident for future guests who choose to bring their pet(s).

Exelent services, nice access to the Beach Resort located at few minutes.

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We have stayed in many Ritz over the years. We had been to this property 11 years prior at the beach resort. As we were getting settled in our room we discovered hairs in the bathroom. On the sink. On the coasters where the glasses were etc..... We made a call and our room was changed. To our suprised, upgraded to a suite. An excort from the manager on duty. And, an 1 hour later the most beautiful display of warm chocolate chip cookies with fresh strawberries and skittles for the kids. They out did themselves!!!! We would have been satisfied with a room change. We plan to go back. The whole staff was amazing.

Hotel was wonderful, the only thing that did not exceed my expectations was that I had requested a crib when I checked in and I had to call back two more times and they finally brought it after I got all upset. But other than that everything was perfect.

Very nice. Used shuttle to go to sister resort on the beach. Drinks were a little pricy at both places.

My husband and I spent two days at the Ritz Carlton Golf Resort in Naples. This resort was simply luxurious from the entrance to the accomodations. We had a room with a balcony overlooking the golf course. Everything was great including the food and drinks. There is a shuttle that leaves every thirty minutes to transport guest over to the Ritz Carlton Beach Resort which is also beautiful and right on the beach. I did not want to leave this place. When you stay at the Ritz Carlton Golf Resort, you will receive first class service and superb accomodations. I am looking forward to returning soon.

Room 4020 needs to have the carpet cleaned at the entrance to the room, otherwise a fantastic value and visit to the Naples area.

What a beautiful hotel. Staff was great. The hotel lobby had music Fri and Sat night---wonderful.

The Ritz-Carlton reminds me of one of the big old hotels from long ago. Even thought it does not appear old you receive that feeling of opulance and grace of older hotels. I (as well as my children) loved our stay there. There was a shuttle to the other Ritz each day if you wanted to be on the beach. We listened to piano or other entertainment each night provided in the lobby restaurant/bar area. We also had evening desserts here which were good but a little pricey. The surroundings of the hotel were very nice and the pool area was great. You also had use of the facilities at the other Ritz on the beach. We would definatly return.

Outstanding Hotel!

Great hotel, not a bad thing to say

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We had a lovely weekend at the Hotel. The room amenities were very good. All of the Hotel Staff went out of their way to assist in any detail.

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The staff was friendly and attentive-not stuffy. So many thoughtful touches throughout - from a refreshing, complimentary punch served daily in the lobby, late afternoon, to the elegance of the bed linens. It sets the bar so high - it will always be a reference for comparison.

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The hotel was gorgeous, especially the marble bathrooms. I was treated like royalty. The location is perfect, close to all shops. I can't wait to go back there again.

We have been spending spring break here for the past decade. Extaordinary service, clean, well appointed rooms and great pool for the children. We usually take the shuttle and spend a day at the Beach Ritz but the Golf is so much quieter with less pomp, I prefer it.

We spent 4 nights, everything was wonderful except the bed. The pillows, linens, etc were great, the matress had seen better days. The shuttle to the beach is a great way to go. The hotel staff was very friendly. I would stay again in a heartbeat.

A great value and you will enjoy being able to use both Ritz-Carlton properties in Naples. A shuttle bus runs between the golf and beach properties every half hour and is right on time. Serice is second to none at the Ritz. Rooms are comfortable and you have two room services per day. Just great.

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Very nice, but too far from everything!

The hotel staff is top notch. Very willing to help in any manner. This is a hotel to see when you are in Naples.

I received a much better rate price via hotel.com and was glad to visit this site; highly recommended in the future when looking for a place to stay anywhere; the Ritz-Carlton was a great place to stay at and plan to do so in the future when I visit Naples again for my meeting! Everyone and I mean everyone was very courteous and helpful! The best I have encountered and I have traveled a lot!

Everyone who worked at the hotel was very courteous. Great room, for a great rate through Hotels.com!

When we first checked in, we discovered the bathroom did not have a tub, only a shower, which surprised us. We asked, and were told that was what we had requested, which was not exactly correct. What we had requested was the lowest priced room, without a balcony; it never occurred to us that that meant no tub, either. We are not positive, but the room may have been a handicapped room, as the shower appeared to be the roll-in type. In any case, the Hotel upgraded us to another room (with balcony and tub) at no extra charge. So, we were quite pleased overall. But the experience was a bit strange.

We were amazed at the level of service at the hotel, and we were also able to attend a golf tournament which was fun . The pool is divine

We love this hotel and its staff. A little noisy around the pool at moment while construction homes on golf course takes place.

We got a good rate through Hotels.com but they can sure tack on the charges ie a "starbucks" rate for two cups of coffee, a breakfast buffet that cost twice as much as other hotels, charging for local newspapers, etc. They were always quick to offer to "charge that to your room?". Their main restraunt was closed due to remodeling so all meals were served at the bar/lounge area. Golf service was great. They set us up at great courses/resorts and the Ritz course and services were fabulous.

Relaxing, easy going, very friendly staff. We were there during late Sept, when business was very slow, and prices were much lower than normal. Ate at hotel restaurant with excellent service and food, even though not a large crowd.

ALL THE STAFF WAS GREAT, A GREA SERVICE, A GREAT PLACE.

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My best friend and I stayed three nights for the weekend of the July 4th and enjoyed ourselves tremendously. The price was great for the "Ritz". The staff was professional and very attentative.If you don't want to spend atleast 18 dollars on breakfast and 50 dollars on lunch and dinner there are plenty of restaurants near by. I enjoyed the Golf resort better even though it wasn't actually on the beach. For anyone in their late twenties early thirties, I would do my research on places of interest if you're into the night scene. Naples is very laid back and honestly it was exactly what the doctor ordered for rest and relaxation. Highly Recommended and Definitely Coming Back!!!

We had a great time at the Ritz-Carlton, the place was spotless and the room beautiful. We got an upgrade to a nicer room with a balcony. You can take the shuttle to the Beach and use the pool and restaurants over there as well. The only thing the need to improve is the water pressure in the rooms. You have to wait quite some time to get hot water from the shower. The staff was friendly and personable. The restaurant at the Hotel, was good, but not great. Over all this was a fantastic weekend. Great place to relax and get pampered.

My boyfriend and I were in lala land...excellent service, friendly staff, awesome breakfast buffet at reasonable price...we went to the beach resort and it was heaven...one of the best hotels we've stayed at so far. Worth all the money if you like to pamper yourself.

When I booked the Ritz-Carlton in Naples, I didn't realize that there was more than one. I wanted to stay on the beach and found out a few days later that this hotel was not on the beach. Oh well, my mistake for not researching hard enough. I tried to call Hotels.com and kept getting my call dropped by their phone system! So I called the hotel and they advised me that they had a complimentary shuttle that ran throughout the day connecting them to the Ritz-Carlton Beach Resort, which was sold out by the way. And as a guest at the Golf Resort, we were also afforded full use of the Beach Resort amenities. As one would expect of a Ritz-Carlton, the hotel was very nice. Be warned, barely any water pressure in the showers. But if that's my only complaint, they must be doing something right! The shuttle ran every 30 minutes and was very comfortable with just a 10 minute ride each way. All in all, it was a pleasurable stay, though the beach resort was a bit prettier and had many more amenities.

We have stayed at this hotel several times and it's still our favorite. The service is impeccable. We make full use of the sister resort on the ocean which has a regular shuttle. The concierge has never sent us to a restaurant we haven't liked. Beds are very comfortable with tons of pillows. It's quiet and perfect for a relaxing getaway.

We have stayed here two times over New Years. We love that there is a shuttle to the Ritz on the ocean and we are able to use the facilities. The golf was great as well as all the staff through out the hotel.

I could write volumes...service was impecable; super-friendly, well-trained staff; clean!!; simply a wonderful experience

excellent choice for hotel with great service - they brought us a nice crib with baby shampoo, baby soap and toy - great view of the golf course and free shuttle every half hour to the Ritz-Carlton beach resort just 4 miles away - food, of course, was too expensive, but plenty of restaurant choices nearby stingy with the bottled water - would highly recommend again

Perfect from the time the doorman open my door and we enter the resort. Everyone was so very pleasent and always had a smile on their face... The surrounding where so beautiful... We would love to come back and like to try the other Ritz in Naples.... Cindy

great service

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Great hotel, they now have coffee machines in the room which is GREAT. If you have chldren, there is a free shuttle to the Ritz Beach Clun Hotel, in which you can use all the facilities.

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