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Quality Inn Convention Center, New York

2.5 stars
442 W 36th StreetNew YorkNY10018United States of America, ‏‎855-239-9223
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Good3.6 / 5
Service
Fantastic service
Location
Great location
Breakfast
Breakfast is average
Comfort
Uncomfortable
382See all 382 Hotels.com reviews
From 610 reviewsTripAdvisor Traveller Rating

Quality Inn Convention Center, New York

Hotel Info: ‎866-539-8117‎

from $134
  • Exclusive Room
  • Standard Room (Run of the House)
  • Standard Room, 1 King Bed
  • Standard 1 Double Bed
  • Standard Double Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 56 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Free buffet breakfast
  • Coffee/tea in common area
Things to do
  • Fitness facilities
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
More
  • In-room safe

Recent reviews

Good 3.6 /5 from 382 reviews

Quality Inn Convention Center, New York
Good3.0 / 5
Check-in was a bit rough, as there was a computer problem. Also, after getting to our room and hanging up my clothes, the clerk rang the hall phone many rings but we couldn't see the phone from our room and thought it was for a different room. The clerk came up and said we should be in a different room, so she helped us move. We were tired. Otherwise, service was good, the bathroom fairly large for NYC, and service good. Great breakfast and free wifi a plus.
4 night family trip
Quality Inn Convention Center, New York
Excellent4.0 / 5
Room ac was not good at all, it has problem
4 night business trip
Quality Inn Convention Center, New York
Good3.0 / 5
Wonderful and friendly staff
2 night business trip
Quality Inn Convention Center, New York
Fair2.0 / 5
Hotel Overcharged One Night Stay Prior to Arrival
Budget hotel in a nice neighborhood. The entrance to the hotel is small, the checking was chaotic. The Clerk put a total of over $700 hold on my money, I ended up not having a good time in NY, most of my money was held by the hotel by putting hold on my cards. I only handed up spending just $50 in NY. So it was not a good vacation. I checking to find out the hotel had already overcharged me for one night and taxes $157 even though I didn't check in yet (daily rate $110). I called the hotel prior to check in to confirm rate and incident amounts on card. I put enough money on my credit to cover both charge and incidents. Because the hotel overcharge my card for 157.00, when the clerk try to put another hold (total + incident) the card decline. I had to use my debit card, the money I brought to spend in NY to cover the total + incident. All my money was been held (hold) by the hotel. I don’t know why I didn't let hotel.com charge me for the stay. I had no clue the hotel would overcharge me for one night +tax, even though I didn't check in yet. The room was small, no fridge in room, and no telephone in room. Clerk didn't give me WIFI password upon checking. Evening Clerk watches TV all afternoon in lunch area, never say hi to customer as you walk by. Kept her head down, not very friendly. Overall a bad experience at this hotel, I won’t be using this one anymore. Most hotel in NY only charge you when you check in, and don’t put hold on you CC a day before you show up.
Other trip
Quality Inn Convention Center, New York
Outstanding5.0 / 5
Stay here with confidence!
This hotel delivers a quality experience(including breakfast)for the price in NYC.
Business trip

See all reviews

Quality Inn Convention Center, New York

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