Menzies Hotels Birmingham - Stourport Manor - Stourport-on-Severn

This is in my hometown where I grew up so very convenient for what I wanted to accomplish on visit from USA.. My grandson enjoyed the pool , Only complaint is that I had booked twin beds and got a double/ Probably a Queen. I am sure we could have changed but it worked out OK anyway and room was much nicer that where we stayed the previous night in  […] Kensington. Read more

Genuine Hotels.com guest review

We loved this hotel!!! The countryside is beautiful and all of the amenities were outstanding. The breakfast was absolutely delicious. Hope to return someday!

Genuine Hotels.com guest review

The hotel looks lovely from the outside. Free parking is a real bonus. The hotel is less than a 5 minute drive from Stourport - there are some good restaurants (we recommend the Indian Namaste and the Chinese Golden Country). Worcester is 30minutes away; there is also a Safari Park 15minutes away which we recommend. Receptionists very polite, helpful […] and courteous. Our room was really nice - we opted for the Superior Double which was a little more separated from the other rooms so we had no noise. One tiny criticism of the room was there was a tiny bit of dirt in the corner of the bathroom; seriously though this did not hamper our stay - I don't know why other reviewers kick up such a fuss about stuff like that! Breakfast was lovely - varied selection. Only difficulty here was how to order the food not on show (e.g. some Continental stuff); one member of staff advised us to just go up to the fried breakfast server and request it; next day we were told we had to find a waiter and ask them. Third morning was very busy (party going on in the hotel), so the breakfast staff seemed a little rushed off their feet. However they did not forget about us - perhaps waited 5 minutes longer for food to arrive, so no real issue. Overall a great hotel and we will consider staying here again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel is tired and would do with an update. The dining area was institutional. The bedroom wing looks like everything you would expect from a 1960's hospital design. Bathroom - brown mastic around the plughole of a white bath? Gaps everywhere filled with mastic which looks like it was applied by a five year old. White mastic that was discoloured […] through age. Other peoples hair in the bath. Bedroom - plastic sheet protectors on the bed - sweaty and unpleasant. Furniture, poor quality and patched together. Lighting level abysmal. Stains on carpet and walls. Breakfast - adequate - due to lack of numbers staying served at table, usually served from under heat lamps - tasted as if stored under heat lamps. Lunch - adequate if hungry, plastic sliced meats on sandwiches with limp, insipid salad. Dinner - boring menu and after experience with lunch ate elsewhere. Generally - clean and tidy. Staff robotically friendly. Can only think this hotel is given 4 * due to health club which was not examined. Suggest AA re-rate at earliest possible convenience - maximum 3 *. Overall - would be fine as a Premier Inn or similar. More motel standard than hotel standard. Certainly not 4 *. Overpriced for its standard and what is provided. Read more

Genuine Expedia guest review

Overnight stay was very pleasurable, even with a Christmas Party night taking place in the hotel there were and no distrurbances. The grounds are beautiful.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel staff vary helpful, room very comfortable. Stayed for 2 nights disappointed on 2nd n - ight(Sunday) when having 6 for dinner - 4 ordered pork main course only to find there was none. Otherwise the hotel put on a 70th party with finger food - all very good.

Genuine Expedia guest review

Hotel generally fine, except no heating control in bedrooms, either radiator on or off. Staff generally helpful, except for one night when the restaurant staff were over committed. They had a full restaurant with over 100 covers, and additionally a private booking for 100+. It took 15 minutes to get to the bar, our 8 o'clock booked sitting saw us seated […] at 8.40, the starters arrived at 9.20 and the main course at just after 10. The restaurant manager was doing his best, but the experienced waiting staff were all with the private party, and he was left with two trainees. This should have been foreseen by the hotel management, and adequate staffing arranged wwell in advance. Read more

Genuine Expedia guest review

Good firm beds, good leisure facilities and grounds. Food in the restaurant was lovely but the service was fairly poor, even when there were only a few other people around we were left sitting for long periods before having orders taken and after placing orders and in addition drinks ordered before the main course arrived did not get to the table until […] we had finished our main course having had to be requested for a second time. We ordered breakfast in the room for 9.30 to 10.00am and it arrived at 10.30am without an apology for it being so late and we had needed to chase it in order for it to arrive then. The shower had no pressure to it whatsoever and was an absolute dribble and showering therefore took a very long time and was frustrating rather than pleasureable. So while the hotel is generally good there are certain things letting it down badly. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Leisure facilities were great, the communal areas and restaurant were good. We found that our family room, was a little tired looking and had some maintenance mostly in bathroom. Was going to fill in hotels own questionnaire displayed on the dresser but found someone had already filled it out in July!!

Genuine Hotels.com guest review

Service was great, staff were very polite however, food was not upto standard, shower in room was not hot enough, TV in lounge area was never on and difficult to operate once the remote found by staff.

Genuine Hotels.com guest review

Excellent setting - only problem with the hotel itself was the size of bathroom and inadequate shower over bath. We picked a bad weekend with 2 weddings on 2 consecutive nights - 1st one no problem but 2nd night party created some problems re noise etc. Overall, a good hotel in a superb setting and we would return if the price was right

Genuine Expedia guest review

Very nice setting, very friendly & helpful staff! Enjoyed the stay, went for B&B option & enjoyed the breakfast greatly! Food was very fresh, well cooked and not dry as you soemtimes have with the buffet options! Would definately stay at this hotel again if needed to stop in the area! Only downside was the room was very hot at night, with poor ventilation […] as we had a ground floor room - which meant noise from cars all night. A fan would have helped, but this was a very small negative factor! Read more

Genuine Expedia guest review

I was very impressed with the hotel. The staff were wonderful, the food was good and the leisure facilities were kept clean and the staff at Waves were extremely accomodating. I would definitely recommend this hotel.

Genuine Hotels.com guest review

We stayed for one night and it was ok. Four star rating is at a stretch.The hotel is pleasant but in need of updating. I found the general state of repair and maintenance only fair, with lots of cigarette butts outside the front door.The rooms were comfortable and clean but the bathroom door looked like it has been there since the hotel was first built,. […] The staff were nice and friendly and the hotel is close to stourport on severn which also has seen better days, Read more

Genuine Hotels.com guest review

It is an attractive hotel with an old building and modern bedroom extensions. The only negative was the very mediocre dining room. Breakfast was okay, but wouldnot eat in the dining room again.

Genuine Expedia guest review

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Genuine Hotels.com guest review

We were there for a one-night getaway and we were very pleased with the facilities and the beautiful location. We were up-graded to another room when we discovered shortly after our arrival that we were next to a room with a family including some young children (we were getting away for a night from our own!). The Receptionist was very understanding […] when we requested a different room and she was very prompt in finding us another and quieter room. The facilities were clean and the Leisure centre was great. The breakfast buffet was more than satisfying and overall we had a very relaxing time at the hotel. Read more

Genuine Expedia guest review

nice place to stay and things to do on site.close to town and in nice grounds .

Genuine Expedia guest review

We really enjoyed our over night stay. We like to go on shopping trips this time we were on our way to Ludlow to go to Ludlow food centre. We felt completely refreshed and ready for a busy day, our room was so peaceful and the bed was comfy,

Genuine Hotels.com guest review

Clean, comfortable, quiet, good food, attentive staff. Will stay again.

Genuine Hotels.com guest review

I stayed here for a single night with my two lads prior to a trip to Cadbury's World. One of the main features was that it had a pool. Ideal for the kids. The room and the hotel were a good size and the food in the restaurant was good. I was on a full board basis which represented great value overall.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was clean and welcoming. Although it said that the children may need to share a double sofa bed, we were pleased to find one single bed and one decent sized camp bed. We took advantage of a deal including dinner in the hotel restaurant one night and had a lovely evening for great value. The food was excellent and the restaurant had a good […] atmosphere. We also made great use of the pool, squash court and gym - all included in the price of the room. We walked into the centre of Stourport for a meal on the second evening and can recommend the Stourport Tandoori restaurant. Read more

Genuine Expedia guest review

Set in lovely grounds with very good facilities and helpful staff. A great place to stay.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Friendly staff, nice facilities. We stayed in a cold spell and the room was too cold to sit and read so we went to the lounge which was also cold. In summer would be ideal. The menu was limited and expensive but the food was well cooked, well served and well presented.

Genuine Hotels.com guest review

My wife and myself have stayed here many times over the last 10 years and it just keeps getting better and better. The food is always excellent and the service is prompt and always friendly. The rooms have recently been renovated to a very high standard and for value of money, it is very hard to beat. The room was spotlessly clean along with the excellent […] en-suit. We will be back very soon. Read more

Genuine Hotels.com guest review

We stayed in this hotel to attend a wedding in a nearby hotel. Staff were very helpful with directions, booking taxis etc. The older part of the hotel is lovely with big airy public rooms and a pleasant dining area. Breakfast was full English, and other cold and cereal options and was to a high standard. Overall a very pleasant stay, just wish we had […] more time to explore the surrounding area. Read more

Genuine Hotels.com guest review

We had a fantastic stay at the Menzies Stourport Manor - the staff were especially friendly and helpful, and even held the restaurant open for us when we phoned to say we would be arriving late due to being stuck in traffic. The main building and its surroundings are lovely. The rate we booked included dinner on one of the nights, which was well worth […] the extra money. All in all, if you're looking to stay somewhere quiet and rural near Kidderminster (or even Birmingham), then you should definitely consider this hotel. Read more

Genuine Hotels.com guest review

extremely good

Genuine Expedia guest review

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Genuine Hotels.com guest review

Very clean. Friendly polite staff. Goods food. Would recommend. Would stay again.

Genuine Hotels.com guest review

My wife and I stayed here for a night away from the kids and wanted somewhere quiet to relax and get some rest. Check-in was friendly and efficient. We were given a room in the deepest recess of the hotel and there was a wasp buzzing around so we returned to reception and were quickly given a new room, no fuss. The room itself was ok, though it was […] a little stuffy and the ventilation was inadequate (windows only opened slightly and no bathroom ventilation whatsoever). We had a drink at the bar before dinner, where the barman needed instructions to make a bloody mary (no tabasco was available). The restaurant service was a joke. Three people were waiting on five tables so we really should have had excellent service. On two occasions we were offered food/drinks we had not ordered. I sent the gammon steak from the mixed grill back to the kitchen as it wasn't cooked properly and, on returning it to me now properly cooked, the waitress told me the chef had said it is supposed to be that colour (the colour didn't bother me, it was the raw pork!) My wife was brought her steak and chips and asked for some sauce - the waiter said "what do you mean", like she had just spoken a foreign language! She then asked for ketchup and he turned to walk off and get it before giving us the chance to ask for anything else. He quite clearly couldn't be bothered to do his job. We did not leave a tip. The night's sleep was ok but a tad uncomfortable due to the room stuffiness. Cooked breakfast was good with friendly staff. The buffet was pretty lacking though. Read more

Genuine Hotels.com guest review

Stayed here for two nights. Rather dissatisfied with the cleaning of the room ... dead flies/midges around the window, everything seemed knocked about and in need of a make over. Breakfast ... again rather disappointed, Requested a twin room and ended up with a double in a"family" room. Noise from a TV in the next room left on full blast until 02:00, […] phoned reception and they sent someone up, entered the room to find the occupant asleep and turned the tv off. For a four star hotel it's very over rated. Read more

Genuine Hotels.com guest review

Very friendly, helpful staff, anxious to please.

Genuine Hotels.com guest review

Very helpful staff. Lovely spacious rooms. Great breakfast and beautiful surroundings.

Genuine Hotels.com guest review

Enjoyed my stay, the staff make this hotel worth the money spent.

Genuine Expedia guest review

The only downside of our stay was Sunday checkout time of 11am.There was no time to use leisure facilities and to have a relaxed breakfast .Housekeeping actually knocked at our door to see if we were already gone at 9.30 .Seeing it was day hour changed ,we were not very impressed !

Genuine Hotels.com guest review

Quite a large hotel, which was fairly quiet when I stayed there in March 2011. I can't comment on the restaurant I'm afraid, since I didn't eat there. The room was large enough and the bed comfortable, but I had a couple of gripes that spoiled the overall experience, which was otherwise good. Firstly, the radiator was on full-blast, but the control […] knob was missing, so that I couldn't turn it down or off. Since the window only opened a few inches, this meant that the room was very hot despite it being quite a cold night outside.. The bathroom was slightly 'tired' looking and needed a good clean, but the niggling anoyance was the shower curtain - the rail for this was about a third of the way over the bath, meaning that the curtain itself constantly clung to me. It would have been so easy for the rail to have been placed in line with the side of the bath as happens in most hotels, or even slightly the other side, to give a little extra space. I know these are fairly minor points, but they took the shine off what was otherwise a reasonable experience. Read more

Genuine Hotels.com guest review

I visited Stouport Manor for 2 nights in half term with my son. I was impressed by the hotels public areas. The health club was lovely and the reception, bar and lounge were all of a high quality. Unfortunately the standard was not matched in the bed room which was rather shabby. Although mainly clean the room had peeling paint, tired decor and was […] ridiculously hot. So hot that despite the window being open and lying on top of the covers we were boiling and couldn't sleep at all. A very helpful receptionist did say she would report it to site staff but the radiator in the room was off already so there wasn't much they could do. Nice public areas, disappointing bedroom. Helpful, friendly staff which is always good but certainly not a 4* hotel. I would say a basic travel lodge is of a similar standard in terms of the standard of the bedroom. I would advise a stay for the facilities but don't expect luxury - it is very basic. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Have used this hotel previously - would use again

Genuine Expedia guest review

The hotel was all we wanted for our short break. The location was extremely convenient for Worcester and we visited the Christmas market whilst there. During our stay, we used the leisure facilities and this was very relaxing after our shopping trips.

Genuine Expedia guest review

The hotel was lovely, Myself and a workmate stayed here whilst on a 2day course. We were very impressed with the receptionist who was extremely pleasant and helpful Our twin room was great very clean and of good standard , Breakfast excellent, very pleasant girl who served us again very good service. we cannot fault the hotel itself and its staff, we […] would definitely stay here again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very clean, comfortable hotel, with excellent, friendly staff. Lovely setting, shame we only stayed one night.

Genuine Hotels.com guest review