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Cleopatra Palace Hotel, Tenerife

4 stars
Avenida de las Américas s.nPlaya de las Américas, AronaTenerife38660Spain, ‏‎800-491-6126
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Excellent4.4 / 5
Beach
Beautiful beach
Breakfast
Tasty breakfast
Location
Great location
Room
Room is all right
566See all 566 Hotels.com reviews
From 2,311 reviewsTripAdvisor Traveller Rating

Cleopatra Palace Hotel, Tenerife

Hotel Info: ‎866-539-8117‎

from $146
  • Standard Room, 1 Double or 2 Single Beds
  • Standard Room (1 cama doble o 2 individuales 2 adlts)
  • Superior Double Room, Private Pool, Poolside
  • Standard Room, 1 Double or 2 Single Beds, Pool View
  • Standard Room, Pool View (1 cama doble o 2 individuales, 2 adlt)
  • Standard Room, 1 Double or 2 Single Beds, Sea View

At a glance

Key facts

Hotel size

  • This hotel has 431 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-Midnight
  • Check-out time is Noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking (limited)

Also known as

  • Cleopatra Palace Arona
  • Cleopatra Palace Hotel
  • Cleopatra Palace Hotel Arona
  • Cleopatra Palace

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Sauna
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built 1996
  • Elevator/lift
  • Terrace

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mare Nostrum SPA. Services include hot stone massages, sports massages, Thai massages, and massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and reflexology.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Tennis on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Miniature golf on site
  • Pilates classes on site
  • Playground on site
  • Scooter/moped rentals on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleopatra Palace Hotel, Tenerife’s small print

Also known as

  • Cleopatra Palace Arona
  • Cleopatra Palace Hotel
  • Cleopatra Palace Hotel Arona
  • Cleopatra Palace

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 566 reviews

Cleopatra Palace Hotel, Tenerife
Excellent4.0 / 5
plesent
we were 3 couples staying in Cleopatra Palace for 11 nights its nice hotel and nice staff overall except some off the staff at breakfast wich could make people feel more welcome than they do and when the breakfast is open until 10:30 it should be open until 10:30 they start take away and close coffee machines way before the closing time and you can feel that you are not welcome there and one more thing the bar near the front desk should be open all day you cant have anything to drink or have cup of coffee except walk in front of the people wich are sunbathing in the garden thats not good but overall very good and the location is perfect:)
11 night trip with friends
Cleopatra Palace Hotel, Tenerife
Outstanding5.0 / 5
Peaceful and restful Week
I enjoyed the peaceful nights and the professional staff managed to book my diving week with a friendly Dive Company that did timely pickup's and drop off's. Very relaxing stay in a clean well appointed hotel. Breakfast was excellent and the proximity of night life and restaurants added positively to the overall experience.
6 night trip
Cleopatra Palace Hotel, Tenerife
Fair2.0 / 5
Overall, excellent experience
Fantastic service, at a reasonable cost. The staff does't seem to know a lot about the surrounding amendities, which cost me an hour wandering around a sketchy neighbourhood one night, but otherwise highly recommended.
3 night trip
Cleopatra Palace Hotel, Tenerife
Outstanding5.0 / 5
WONDERFUL STAY. GREAT HOTEL, GREAT BREAKFAST, GREAT LOCATION, CLOSE TO EVERYTHING, AND ENJOYED THE END OF SUMMER SHOW AND EVOLUTION! Our rooms were facing the ocean, which was fantastic and noise was limited. The only problem with the hotel is the gym is not included and need to pay extra. There is also no jacuzzi.
6 night family trip
Cleopatra Palace Hotel, Tenerife
Outstanding5.0 / 5
Great location
Stayed here several times never disappointed.Excellent choice at breakfast.Location very useful for shops or strolling on the seafront.
7 night romance trip

See all reviews

Cleopatra Palace Hotel, Tenerife

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