"Great place for family"
Very nice for the price updated kitchen in room staff very helpful as well as stuff was paid by honor system no hassleGenuine Expedia guest review
Nice place for the price... Only complaint I have is that they did not have the roll away bed like the advertisement said. I would stay again and I recommend this hotel.Genuine Hotels.com guest review
It was a very nice hotel but hotels.com was supposed to book me a room with a double bed and when I got there they only had me a single bed but told me they would give me a blowup bed. Which she did hours later but the pump did not have batteries so me and some of my girls had to sleep on the floor with the 3 extra blankets they gave us.:((((Genuine Hotels.com guest review
"Need a maid"
I had just left residence inn. I had a good price for the weekend, but Monday was to much. I got this room for 99 dollars, which I think was to much. They have a great bed, good kitchen set up, nice towels, free laundry, good work out equipment.great pool and hot tub. My problem was they don't clean the room. You have to do this yourself, I had to ask […] to use a vacume twice because I had a toddler. Make the bed, wash the dishes exc. If you have time for this, and don't mind, great. Read moreGenuine Expedia guest review
"Economical But Pleasant Couples Get-Away"
This was an economical but pleasant get-away that we sincerely enjoyed. In addition, having the kitchenette saved us even more. The one problem we had the hotel staffed fixed immediately and cheerfully. We will definitely stay here again.Genuine Expedia guest review
I have stayed here before. The travelers are mostly workers and business travelers when I stayed there. This hotel is like being at home with a fridge, stove, etc.. No breakfast but you can make your own in your room.Genuine Expedia guest review
good place. the front desk closes at 11 so get there early.Genuine Expedia guest review
It was very nice hotel from start to finish. The rooms were excellent for extended stays and spacious! The price was right too. We will stay her again!Genuine Hotels.com guest review
"Goldie Locks & the 3 Beds!"
Horrible! The bed in room 1 sheets not changed - small pevic hair on sheet! Horrible! The bed in room 2 - again sheets not changed - the mattress imprint from previous guest still in sheet- horrible order in room! Bed in room 3 - had clean sheets, but after we accepted the room, I saw that the little brown decorative pillow had saliva yuk, yuk, all […] over it! I hope that was saliva!!!! I will never stay there again! Read moreGenuine Hotels.com guest review
"Poor Customer Service"
My sister-in-law arrived before we did and checked in early. The first room had plumbing problems so she asked to be moved to a different room. She also asked if she could take some linen from that room to take over to the new room, and was told by a staff member that she could. The next day housekeeping called asking where the linens were from the […] original room, and accused us of taking them. We went out for the night, and when we came back those linens were gone. The night manager claimed she was the owner of the hotel, and said she would not pull surveillance tapes to see who was in our room. She said no one would have gone in our room. The next day we spoke with a different manager to find out housekeeping had gone in our room without our consent (along with a Do Not Disturb tag on the door). We also found out that the hallways had no surveillance and the overnight manager was not the owner, surprise! We also had problems with a guest of the hotel that was always around when we left the room, then late one night when we returned we received a phone call as soon as we got back to the room. The person said, "You girls are pretty, real pretty." This was also communicated to the overnight manager with nothing done about it. The hotel was great, but the service was horrible. I have never been this disrespected at a hotel. We were given a free night's stay at the hotel, but that still doesn't correct that fact that my family and I were disrespected. Read moreGenuine Hotels.com guest review
"Very trusting hotel"
Everything was great except most workout machines were broke!! The Hotel needs to have them repaired or removed.Genuine Expedia guest review
"Great location; average room"
The location of the hotel was excellent and there was a lot of shopping and restaurants nearby. The room itself was average and dull. The decor was outdated and I did not get the best sleep in the bed. The hotel does have a nice workout facility and the staff is very friendly.Genuine Hotels.com guest review
The staff was very friendly, the rooms were very clean and spacious! No complaints at all! Recommend it!Genuine Hotels.com guest review
The beds werent that comfy but the service was great and the downstairs snack store was super!!! I would stay here again but I would stay for a long period because of the beds!Genuine Hotels.com guest review
Great hotel experience. I love the comfort of home with the kitchenette.Genuine Expedia guest review
"Great Option for Extended Stay in NW Indy"
My wife and I stayed at this hotel over a long holiday weekend while we affected a family move. This necessitated a somewhat larger room in a hotel with particular services on site. We got all that we wanted from our Candlewood Suites/NE Indianapolis hotel. The room was a studio suite and a good size for us and our extra luggage. The room was very clean […] and in good shape; it was asthetically appealing too with nice, updated decor. The hotel's location was good. Off of 82nd street (a main road with many restaurants and other shopping options), the property was in a quiet section. Its proximity to the beltway and other main avenues allow you to get about anywhere you want in Indianapolis in short order. As to services, we liked the on-site 24-hour store which had basic food products and coffee. They even had niceties such as free DVD rentals. It was clear that they were thinking about the needs of the long term customer. We liked that a lot. The staff was particularly friendly and responsive. The price was competitive with other similar locations; we believed it to be a "good deal" when you consider all that you get for your money. All-in-all, this is a very nice option for people needing to stay in the north part of Indy for an extended period. Read moreGenuine Expedia guest review
"A place I didn't want to leave!"
My husband and I were celebrating our 8th year wedding anniversary and we wanted the week-end to be the best it could be. I found Candlewood online and it had rave reviews. I asked a few people I new about it and got nothing but good compliments. I new then this was the place for us. When we arrived it was very easy to find and was surrounded by great […] resturants and shopping. The room was excelent, there was a kitchen and all! My husband and I wanted to stay longer and not go back home! I would tell anyone this is the place for you no matter the occation. My husband and I plan to make this a spot that we visit often. As a matter of fact it is so great I will make up a reason to stay. Thanks Candlewood for a great hotel experience! Read moreGenuine Expedia guest review
"Just like home"
Our stay was great. First time we had ever stayed at one of your hotels, and were are sold. Next trip were looking into your hotels for our stay. We were in town for my son's football camp, and after each hard day of training it was so nice to come back, to your friendly staff, pool, jacuzzi and a comfortable bed. Really enjoyed our stay. Thanks ag […] ain!! Read moreGenuine Hotels.com guest review
"Great Hotel Staff"
The front desk clerk Taylor was great. He was most helpful. My only thing was that the air conditioner made alot of noise and was kind of bothersome. The bed was a little to firm for my taste. Other than that it was really nice.Genuine Expedia guest review
You get what you pay for.Genuine Hotels.com guest review
"Close to Indy"
The hotel was very clean and the staff was friendly. We will stay at this hotel again!Genuine Hotels.com guest review
We loved our stay at Candlewood. The rooms were spacious and clean. The swimming pool and hot tub were very nice as well. Movie rentals are free, and they even leave popcorn in the microwave :) Our only complaint would be the queen size beds. We travel with two medium size dogs and all four of us in a queen size bed is a squeeze. I'm not sure if they […] offer king size beds or not. The location is perfect, just a few minutes from the mall and close to Conner Prairie. A+ Read moreGenuine Hotels.com guest review
"Clean, Comfortable, Friendly"
Excellent stay, comfortable and clean rooms. Friendly and helpful staff. Good value for the price.Genuine Hotels.com guest review
"Great value and a piece of home"
04/26/15 rm3bigb Grand Island, Nebraska
Fanatic staff. Lori checked us in and she was like family...very very friendly and informative. The rooms are cozy and clean and the bathrooms are huge. Nice to have a kitchenette too if you want to make meals. Highly recommended!!!!
"Clean, Comfortable and Friendly"
04/21/15 TravelsWithKids47715 Evansville, Indiana
We really enjoyed staying at this hotel. The front desk staff, the maintenance person and the housekeeping staff were always very friendly. The beds and linens were very comfortable. The pool and pool area is wonderful and very clean. Hotel looked and smelled very clean; no musty odors. The hotel's location is very close to lots of restaurants and shopping. We will definitely stay at this hotel again.
04/21/15 Colin R Atlanta, Georgia
Stayed here just for one night while passing through the area on business. Very clean room with kitchenette. Fast internet, plenty of TV channels and friendly staff. My bed was comfortable also and the room furniture was in good conduction too. This hotel also has a pantry/shop where you can buy grocery items, guest laundry, and Gym. Plenty of shopping and restaurants near by with a Walmart and Meijer just one freeway exit north. One quick note, Candlewood Suites don't offer daily house keeping. It's not a problem for me but it can be for some.
"Great hotel !!! Great Stay !!!"
04/20/15 K R Greenwood, Indiana
My daughter and I stayed here as a weekend getaway. We enjoyed our suite. It had everything you needed. The hotel pool and hot tub were very well maintained. We spent hours in both !! The staff was great as well. Perfect Stay!!!
04/12/15 tromba61 Holland, MI
I was here for two nights on a Friday and Saturday. Bed, linens, towels, TV were fine. I was glad to have the kitchen, although I didn't get to cook much of anything. The furniture is utilitarian with some wear. Someday a heating/AC company will invent a unit that is quieter. A boy's basketball team was on the floor above, so there was lots of running and stomping from above. The staff were always nice when I had to speak with them. WIFI was great and easy to connect.
03/25/15 Kimberly H Shelby
Friendly staff at check in and throughout whole stay. Clean hallways and rooms. Nice room with small kitchen, comfy beds, great and clean bathroom. Clean and very warm pool and hot tub, heavy chlorine smell but I guess that's to be expected with a public high use pool. Little store had everything you could need/want. DVD lending and cupboard with just about anything you might need. Special shout out and thank you to Robert who fixed our DVD player and was very friendly! Thank's to the whole staff who made our trip good even though the concert we came for was canceled.
03/18/15 Scuba2mcski Petersburg, Illinois
This is a very satisfactory stay. Otis essentially an extended stay type setting. That being said it wasn't noisy and it was very clean. The rooms have kitchens in them, the wifi works good, and there is a bbq grill outside under a pavilion so overall a good comfortable stay
"Not Horrible but nothing exciting"
03/17/15 Darrell H Cincinnati, Ohio
It was clean - front desk very friendly and helpful. Unfortunately I didn't rate it high because I felt like I was in a lower end apartment. TV not too good. But I understand it is a "extended stay" hotel so I should expect that. Again, nothing great but ok for a night or two
03/17/15 Lynn H Rogers, Arkansas, USA
We only stayed one night and we were given the handicap suite because it was the last room available, but the room was clean and decent. Checking in after hours was difficult because they close the desk at 11:00 and since we reserved the room online they didn't have us setup in the little boxes in the lobby. It is a good hotel and we would stay again.
"Good place to stay."
The hotel is nice and the amenities were good. The overall place was clean and staff were very courteous. The rooms are a good size and were clean. The only issue were the dryers being really weak but I'm sure they will fix the issue. Overall good place to stay.
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