Red Roof Inn Chicago Downtown Magnificent Mile - Chicago 41.89333, -87.62358

Make no mistake, you're NOT going to brag about this Red Roof Inn. It's a rundown motel, that only has its location and price in its favor. If you want a quiet and comfortable night of sleep, stay somewhere else. The heather was a ruckus, the blanket was as thin as the upper sheet, the bathroom was ultra tiny (and I'm not a big person), etc, etc.

Outdated bathroom with less than hot water. Beds have bad mattresses. Internet access is an additional fee.

My rate is 3 out of 5. the hotel is good, and the location is great. the neighborhood is a little bit noisy. I recommend this place coz of it's cheaper than other and near to some nice places like millennium Park.

Rooms were small but good for money and time spent in room, they were clean rooms and staff were very nice.

I wasn't aware of hotels so centrally located to Michigan Avenue and Navy Pier. It was a little annoying to park off site but once I got used to the idea it was OK. Great place to sleep and access a whole bunch of sites.

This Hotel was a great price in a great location and I thought I knew what I was getting into. I expected it to be a no frills place that wasn't updated. It was that for sure and more. The bathroom was the worst: tile falling off wall, mold on tub, and the house keeping smoked in the room while cleaning it and ashed in the toilet. The bed was ok but there were no blankets other than a sheet. With all that said, I would probably stay here again because it is so cheap and I spend very little time in the room when I visit Chicago.

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rooms were clean, room was small, great location, service was great!

Let me start by saying that the staff members I dealt with were very friendly and helpful. I was very pleased with that part of my stay. The Hotel is old and could use some updating, but that was ok with me because the location was great. The not so good part was the condition of the room. The carpet was dirty with pieces of plastic packaging laying on it. The bathroom floor was diry and had a sticky substance on it. There were cobwebs and a dead spider hanging from the wall. The sheets were stained and the room had an odor. The cleaning staff needs to be retrained or let go as the lack of cleaning is unacceptable. I won't stay here again.

Nice location. Front desk helpful. Old hotel. If you are only going to sleep there, it will save you money. The new flat screen tv is a nice touch but it is still decades behind in ambiance. You can put lipstick on a pig.... but it's still a pig. Okay for a "boys" weekend... But don't take the girlfriend or wife!

Location of this hotel is great. I've been staying for business trips like for the last 5 years. This time I found that the room needs to be updated in terms of painting, etc. But if you look for an affordable well located hotel in Chicago, definitely this is your choice.

A great location and the personnel were good. The location is excellent but the facility is unsat. We had a room with double beds which had old box spring mattresses which should have been replaced years ago. The room smelled of mildew. The bath had green rings around the tub drain and faucets had rust and green mildew.

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After arriving at the Hotel nad checked in, the first room had no place to work, desk ect... I did make a request and they did move me. The main problem was the Monday when I returned to my room in the evening, the room was not cleaned. Bed not changed, bathroom not cleaned. Last nothing was done. I went down stairs to the front desk, told them about it and they said no one was on to clean the room. I feel that I should be adjusted for this stay. Please advise.

The hotel is located in the heart of where things are happening in Chicago. The location was prime, the staff was extremely helpful, and the price was right. That said, the rooms are small and don't really provide any luxury other than beds and a bathroom. But that happened to be what we needed and nothing more so again, if you want a GREAT location and are ok with a simple stay...this is your spot.

It was a good room for the money we paid. Location was good which is what we were looking for at a reasonable rate.

Some rooms are a little small, but it's expected at the price that was paid. Close to everything and was exactly what we needed for a quick weekend vacation

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I stayed here for a couple of days. The best thing about this place was location, location and location. I got a double bed, and it was very clean and comfortable. The A.c. and the hot water worked fine, which means my expectations were fulfilled. The room came w. microwave and fridge, and I didn't even ask for that. Overall good experience, great value for money and its smack dab in the middle of all Chicago action. Highly recommend.

A bare bones chepo hotel in a good area. No room cleaning the second day. No fresh towels after two requests on the second day. No chairs in the room. TV. Night stand. Two beds. Period

I stayed 8/14 and 8/15. Most of the employees were very nice. Arrived to my room (208); small and outdated. Wallpaper from the 70's and bedding was that of a building 19. Floors were filthy - I was afraid to take my socks off. Bathroom hadn't been swept - pubic hair on the floor and in the tub, dirt everywhere; toilet was yellow-urine-stained from lack of scrubbing. I found $1.65 on the floor and a package of rolling papers! Bureau had a broken drawer, floor lamp was broken. I could go on and on, BUT I was only sleeping there - that was my mantra to get me through. I had friends in another room and they moved because their room was dirty and the were actually downgraded. Then the kicker - a naked twenty-something boy/man running the halls. I reported it to an employee who responded "Ummm, I know nothing about that." That about sums it up. I would not recommend this hotel, nor will I return.

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the hotel staff was very kind and helpful. the hotel was in a great location which is why we chose it, but for the price, the rooms could have been better. the room we were put in was extremely small (barely fit 2 beds) and they were very dirty. walking on the floor with my socks turned the bottom black. we were on the top floor and the window screen popped out with the slightest push which is very dangerous for being so high up.

The room we got was TINY! Like dorm-room size. I could open up the dresser and it would almost hit the bed. Not only were the rooms tiny but the elevators were small also, and the workers use them to transport the rolling bins of dirty towels. I was fortunate to ride with one of these workers who stoped the elevator on a floor, hold the door and yell out into the hall to another worker. My friend and I looked at each other and were like 'oh my goodness' and I was trying to avoid being touched by a dirty wet towel. But on the other hand, we came back to the hotel one evening and couldn't get into our room because our key stopped working. Immediately we were let in by maintenance and she replaced our keys. So that was a very positive part. I wouldnt recommend this hotel, it was a great location, we could walk everywhere. But for the 4 of us in that room, we couldn't turn around without being in someone's way. So if you dont mind the stained sheets, tiny room, and occasional inconsiderate help, this is your hotel.

The room was small but comfortable. There were no cups or coffee for the coffee maker the first night but was on the second day. Not a lot of space to run the coffee maker-a plug by the safe would allow one to utilize that space. No comlints overall though-helpful staff-great location

I had a number of issues with the hotel. First two rooms they put me in the phones didn't work; last room the light in the enternce was out, no big deal, though I let the desk staff know right a way. Next morning went to take a shower found crud in the drain of the tub including a screw, then the mount for the tolit paper roll fell off the wall. Reported this to the desk manger, left the hotel around 8:30 am, got back to the hotel around 8:00 pm. Nothing Had Been Done, other then putting the tolit role was back on the mount, but the mount was still hanging out of the god damn wall. The crud was still in the drain of the tub, the light was still out. 12 hours you think would have been enough to do more then that.

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Great location, but it ends there. Rooms are over priced, old and kind of dirty. No water pressure in shower and room was very small. It actually smelled a little. With tons of hotels very close by, select a different one.

Dirty carpets, smelled bad, just a nasty place.

The location was unbeatable for the price, the rooms on the other hand were very old with no updating and the bed sheets were extremely old and dirty...

Close to nightlife. Very clean and well maintained room. Everything was as it was advertised. I would definitely stay here again and again.

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When we arrived the hotel was uncomfortably hot. The staff was very friendly. When we got to our room it was freezing, and we later realized the window was broken and did not latch shut so it was open all night. The open window also allowed all the noise from the city to enter our room all night long. The room was also extremely dark. Not enough lighting is provided. The tub had a pool of water in the bottom and was constantly dripping. I would not stay at this hotel again.

This hotel was the cheapest I could find w/in a 6 block radius the weekend of my conference. However, the Marriott accross the street was by FAR a much nicer hotel, and in retrospect SO would have worth the extra $10-15 / night!

I forgot my pillow there and they could not find it. I guess they just throw things away and do not give guests a chance to claim them. I called them the day that I checked out but they said they never saw it.

Construction was being done on the street corner and was disturbing at 8 am all the way til 5 pm. The room was slightly dirty and furniture was torn. Not to metion that they double booked our room so at 3:30 am we had other guest trying to enter the room. Then after that the front desk proceeded to call and ask how we maintained entrance to the room. They had no clue that we checked in at 1 pm that previous day and then would not give a discount for the misunderstanding and inconvience.

love there is a lot of things to do in the area and it is walking distance

When I requested parking, I didn't realize that there would be $36 a day. Of course, I had to give a tip when someone got or took my car. I would recommend this to someone else, but I would tell them exactly where the hotel is, the parking situation, and that the bathroom had mold in it.

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While we very much enjoy the location of the red roof downtown chicago - we were more than mildly disappointed when the heat did not work (and its a whopping 10 degrees outside), the phone did not work, the room was not clean, and there was no shampoo (in fact- i tried to call the front desk to get toiletries and found the phone did not work...). We did get it for a great rate - but with no heat, it made for an uncomfortable stay.

the room was great

Good hotel for the money Very convenient location I will definately return

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This was perfect local lots of stores, and restaurants in walking distance. Perfect location for someone attending the dog show very pet friendly hotel. Needs more ice makers, and venting machines.

Great Location off of Michigan Avenue in the heart of the "Magnificent Mile". NO extras. Dingy and dark hotel. Staff was very nice, though.

The hotel was at a great location and the receptionist was fast and efficient.

the quality of the hotel room was pretty bad:sheets did not seem that clean,it was dusty. because of a remodeling it was noisy-->we were not aware of that and the price was still the same

We must have gotten a remodeled room because it was in excellent shape. The bathroom tub was a little dingy but other than that it was a great accomodation. We were expecting much worse for the price. There was plenty of space for 4 women to get ready to go out. We had an ample mini-fridge, a microwave, and a flat-screen TV! The beds were clean and comfy.

Hotel room was dirty and smelled like smoke. There were also exposed wires where the fire alarm should have been and the fire alarm was missing. They started renovating a room above mine at 8am and as a result the loud hammering woke me. When I called to the front desk they stopped the hammering for about 35min before resuming.