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Located in Syracuse (West Syracuse), Best Western The Inn at the Fairgrounds is close to New York State Fairgrounds, Onondaga Lake Park, and Lake Onondaga. Also nearby are Sainte Marie among the Iroquois and Destiny USA.
Dining options at this Syracuse hotel include a restaurant and a bar/lounge. A complimentary breakfast is available. Wireless and wired high-speed Internet access is complimentary in public areas. There is a 24-hour business center on site. Additional amenities include a 24-hour fitness facility, an arcade/game room, and gift shops/newsstands. Guests receive complimentary transportation including a roundtrip airport shuttle at scheduled times and a train station pick-up service. Onsite parking is complimentary. This is a smoke-free property.
The 47 air-conditioned guestrooms at Best Western The Inn at the Fairgrounds include coffee/tea makers and hair dryers. Complimentary wireless and wired high-speed Internet access is provided. Televisions are equipped with cable channels. All accommodations provide desks and direct-dial phones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations and complimentary toiletries. Additional amenities include irons/ironing boards and clock radios. In addition, amenities available on request include extra towels/bedding and wake-up calls. Housekeeping is offered daily.
The room was lised as non smoking ,but shurly smelled of smoke when we arrived . the bed was hard but did the trick . the smoky room was not pleasent for my sons asma .Genuine Expedia guest review
"very bad house cleaning"
The stay was not good. Housekeeping left my door open, did not make my bed, did not even have linen for my bed, did not refresh towels, need I say more!!!!!!Genuine Hotels.com guest review
"Very fine hotel."
Forgot about the time checkin but because we were early they got our room ready for us. Great thank you. The restaurant downstairs has great food and is such a covienance. The room was very clean and very comfortable.Genuine Expedia guest review
I reserved a room at this Best Western hotel for my family during my graduation weekend in Syracuse, NY. I was skeptical of how it was going to be because of the location, but when I asked my parents how it was they said it was good. My parents are very picking about when it comes to what hotels they stay in and like to feel comfortable so I was pleased […] with this hotel for that. I would definitely recommend this hotel to friends and family. Read moreGenuine Expedia guest review
Very well maintained facility. Would recommend and stay againGenuine Hotels.com guest review
"Automatic doors, please!!"
I wish the front doors to the hotel were automatic. Very difficult to juggle opening doors while dragging luggage. Staf at night was great, staff in the morning was apathetic.Genuine Hotels.com guest review
I have stayed in the hotel for many years due to closeness to the fairgrounds. I always felt it was a moderate hotel at best with fairly clean rooms at a decent rate, and Daniella's steak house which is attached is a great little steak house with a full bar. When I checked in this year I noticed that they had renovated more in the lobby, but when I […] walked into the room I was amazed at the transformation the rooms had taken. Everything seemed recently remodeled. They bed was nice and firm with plenty of good pillows and a nice clean comforter on top. Not one of those thin papery ones that a lot hotels use. There was a large flat screen television and your own Keurig coffee makers with a few K cups left out on top of the mini fridge. Its not a big hotel only 2 floors and probably about 60 rooms in total. The staff was very friendly and helpful and the restaurant though very small is extremely excellent. A great place to stay especially if on business or going to the fair. I come in the beginning of April every year for the dogs shows. Don't worry they don't take dogs except service animals. However, since its right down the road for the fairgrounds where the show is held the place was full of exhibitors. Everyone noticed and commented on the great remodeling of the hotel. I'm sure it will be much harder to get a reservation for next year. Better book early! Read moreGenuine Hotels.com guest review
Stayed here 3 nights for business. Wasn't sure driving in as I had never been to the "fairgrounds" area before. There's not much around the initial area but Fairgrounds, however Daniella's Steakhouse which is in the hotel is phenomenal, and very well priced for the quality of food. It's only a few minutes away from civilization and anything you could […] need, and if you are looking to save some money during the fairgrounds offseason, it's clean, quiet, and I'll be back on my next trip! Read moreGenuine Hotels.com guest review
"inn at the fairgrounds"
This is a great hotel. it is literally 3 minutes from nys fairgrounds.Genuine Hotels.com guest review
The front desk was polite and helpful upon our arrival. The complimentary breakfast and staff was less than accommodating. We had to find someone to put out cups for juice, ask for hot food, no creamer for coffee and when the hot food came out, it was only eggs, not anything else(there were 3 containers, only 1 got filled). the experience was fine […] for our brief stay. Read moreGenuine Hotels.com guest review
"syracuse swap meet"
very nice room and tv. steak house downstairs. i will returnGenuine Hotels.com guest review
"Another Pleasant Stay"
We've stayed here a number of times and it's always a pleasant stay. This time, our stay spanned Christmas Eve and Christmas Day. On Christmas Day morning, the toilet became plugged and I was sure that we'd have a problem getting it taken care of quickly. But to our very pleasant surprise, someone arrived at our room within ten minutes and the entire […] problem was resolved in another 5 minutes! The staff is always very friendly and helpful which is another reason why we keep coming back. Read moreGenuine Hotels.com guest review
"Inn at the Fairgrounds, Syracuse, NY"
Easily accessable from/to the interstate. Room was comfortable and clean. Breakfast was plentiful and had a good selection.Genuine Hotels.com guest review
"Inn at the Fairgrounds"
If I have to travel to the Syracuse area again I will only choose to stay here. I was most impressed by the overall condition and cleanliness of the room which is important when I stay away from home.Genuine Hotels.com guest review
"Modern & Clean - What more could you want?"
Apparently this property has been completely renovated since becoming an independant (no longer a Best Western), and it's all for the best. Modern and clean, fairly priced - no frills, but who ever uses the pool in a hotel any way!?Genuine Hotels.com guest review
"Good service and excellent clean"
Good service and excellent cleanGenuine Expedia guest review
"Great Hotel for the money"
TV's need updating in the rooms but other than that, great hotelGenuine Hotels.com guest review
"inn of syracuse"
Great restaurant on premises! Continental breakfast was limited and bad. Only eat the waffles!Genuine Hotels.com guest review
hotel advertises pet friendly and no pets are allowed. beds were not good. front desk was not very accomadating. had to re-activate key every day in order to use it. computer was broken so could not check email. would not recommend and would not stay there againGenuine Hotels.com guest review
"Inn at the Fairgrounds, Syracuse NY"
We only stayed for one night, and had little interaction with staff, but overall the Inn was nice, clean, and we were very satisfied.Genuine Hotels.com guest review
BE WARNED - if they claim to have lost your reservation, and want you to call and cancel with Hotels.com, don't do it!! They are trying to work the system, and get all the money for themselves - AND screw you out of your Welcome Rewards Points. Also - TERRIBLE customer service - VERBALLY requested 2 REGULAR coffee cups (they use K-cups, very stingy […] with then!) - never got what I asked for (even with a tip included) for 6 DAYS - how dense are these people?! Breakfast leaves much to be desired, pillows are hard, service is awful, no pool, gym is basically a closet with a tredmill in it, carpet is nasty, water pressure bad.... Only good thing is the restaurant - Daniella's - but just come over this way for the dinner - leave the hotel part alone!! Just don't stay here!! Read moreGenuine Hotels.com guest review
"It was a great visit"
The only problem we had was breakfast was only available until 9am and this hotel is not set in a business area where people reporting for corporate meetings need to be up and out. We were traveling with young adults that like to sleep until at least 9! Front desk employees were very nice and the housekeeping young woman was extremely helpful with all […] of our requests. Read moreGenuine Expedia guest review
Clean and good locationGenuine Expedia guest review
"Halfway between Washington D.C. and Niagra Falls"
The Hotel was fine, but far away from town.Genuine Hotels.com guest review
overall area not bad. not a million dollar area but the hotel was fine. room comfortable. staff accommodating. Continental breakfast, while not a $20 buffet, we didn't pay $20. more then adequate. good overall value for the moneyGenuine Hotels.com guest review
"Kids in College"
Easy access to the university for an affordable price, which is why we stay there. Instead of fighting for lodging closer to campus and paying a premium for it, we found the Inn at the Faigrounds accessible to all points of interest around Syracuse but far enough away from town to save money and have rooms available for most occasions.Genuine Expedia guest review
"Inn at the Fair grounds"
My only complaint was the live music at the restaurant. Typically This wouldn't matter to me except it woke me from my sleep and kept me awake most of the night. The response to my complaint was that I could move to another room. Frankly i wasnt about to get dressed pack up and move in the middle of the night. Obviously I was not the first or only person […] to complain about the music throbbing through the room. I received no apology or compensense for the poor acoustics and hence I will find other accommodations in the future. Read moreGenuine Hotels.com guest review
"Inn at the Fairgrounds, Syracuse, NY"
The add said only breakfast was available but there was a resturant on site with good food (steak and pasta primarily) at average prices while other choices are limited in the immediate area. You have to travel about five miles to find the common names like Applebees etc. There is a gas station about a mile away that has snacks and a Subway and the […] hotel does have vending machines. Good access to highways, quiet atmosphere, rooms are comfortable with WiFI access and cable TV. Parking seemed limited but adequate. Staff was friendly and helpful Read moreGenuine Hotels.com guest review
"Inn At The Fairgrounds"
Comfortable, clean, quiet. Bathroom was in like new condition. Comfortable bed. Easy and short drive (less than 6 mi.) to downtown. Continental breakfast included. Would have liked some whole wheat bread items. Fairly priced. Freindly staff. Free parking. Would stay here again.Genuine Hotels.com guest review
It was a very niced place, a little out of the way for the time I was there but inexpensive with a very nice restaurant.Genuine Expedia guest review
"Got exactly what we expected at a great rate"
We were in transit and neded a hotel for the night. We got a comfortable room and decent breakfast for a good rate. We picked the location for convenience so the neighborhood was not a consideraiton but it is next to a state fairgrounds. If that's your destination, this is great. Otherwise there's not much around especially at night.Genuine Hotels.com guest review
"Great location - close to Syracuse and Finger Lake"
We had a great stay and you cannot beat Daniella's Steakhouse, located in the hotel for excellent steak and seafood!!! We will be back. The Waterloo Premium Outlets and Winery's were only 30minutes away and Destiny Mall was about 10 minutes.Genuine Hotels.com guest review
"Clean and Comfortable"
Overall the Hotel was very clean and comfortable, but a pool would have given it, that little extra. Not much for kids????? Nothing really close by or within walking distance. Must be great when the fair is on!!!!! The restaurant seemed quite busy at night. The location is a bit out of the way. The front desk staff were not the best and lacked that […] happy face and the, so glad to see you impression."Hope you come back feeling" They were definitely a "2" at best????. The complimentary breakfast was was actually quite good and "Hot". To sum it all up, if you are just passing through its fine. Too be fare the room was very clean and quite nice and flat screen TV was a bonus. Would i go back..Probably not??? They might take a page out of the Best Western in Watertown NY..They go that little extra effort to make you feel at home. Cheers Read moreGenuine Expedia guest review
I would recommend eating dinner at the restaurant in the hotel. Super large portions (according to Canadian standards). The included breakfast (nothing special, just standard stuff) is good to have because the hotel is located some distance away from amenities.Genuine Expedia guest review
"One day wonder"
Very friendly, clean and comfortable felt very safe with excellent breakfastGenuine Expedia guest review
Nice, clean and quiet hotel close to Syracuse. Plenty of free parking. Good breakfast included in price. Nice restaurant on the premises. Large and comfortable room. You can walk to NY State Fairgrounds which takes place at end of August. All together, both thumbs up.Genuine Expedia guest review
"Hôtel très bien situé"
Le personnel était très chaleureux. Restaurant délicieux . Hotel a proximité de tout.Genuine Expedia guest review
Response by Best Western The Inn at the Fairgrounds Thank you for all the wonderful comments regarding our hotel and staff. We hope that the Best Western Inn at the Fairgrounds will remain your choice hotel when visiting Syracuse
"Decent room, not as advertised"
Hotel was clean and close enough to the mall & downtown Syracuse. However, visiting when the fair isn't in session, the location was isolated, almost like visiting an industrial park. Our room wasn't cleaned after our first night even though we left our room around noon, and left the indicator on the room handle.Genuine Expedia guest review
Response by Best Western The Inn at the Fairgrounds We are sorry to hear that you were not completely satisfied with your stay. We strive to provide every guest with a clean and comfortable experience at our hotel from check in to check out. Your feedback will be used to improve our product going forward and be shared with all of our staff. Best wishes Moniqua
The new owner was a delight to see. We had visited this hotel before and it was OK. Now it is well looked after. Will stay again.Genuine Expedia guest review
Response by Best Western The Inn at the Fairgrounds Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel thank you for your feedback. Glad to see you like a lot of the changes we have made. Thank you Moniqua
"Near to shopping and restuarants"
Clean room , comfortable beds, although couldn't find any movies to rent off the cable.Genuine Hotels.com guest review
Response by Best Western The Inn at the Fairgrounds Laura. Thank you for providing us with your feedback, look forward to seeing you again. Moniqua
Had a great time. Staff was nice. Room was clean and up to date. The only thing was the breakfast hours that ended at 9. Good place overall!Genuine Expedia guest review
Response by Best Western The Inn at the Fairgrounds Thank you for taking the time to share your experience at The Best Western Inn at the Fairgrounds. We are pleased to hear you enjoyed your encounters with our staff and liked the rooms. We are working on changing the breakfast room hours. Moniqua
"Spacious ,Cosy Room at a good location"
The room was cosy and spacious and fairly clean. The location was good....only few minutes drive from Destiny USA shopping complex. Good breakfast was included in price.Genuine Expedia guest review
Response by Best Western The Inn at the Fairgrounds Hi Sam Thank you for taking the time to share your feedback about your recent stay with us. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. Thank you Moniqua
I was in town for a conference and I had early classes, during my stay there was a party in the hallway which kept me awake till 3 a.m. I think management should have had more control over the quiet time . I go to motels to rest not to party. I will chose different accomadations when I visit in the future.Genuine Hotels.com guest review
Response by Best Western The Inn at the Fairgrounds I am sorry you were not satisfied with your experience at our hotel. Other guest having a party in the hallway is not the norm for this hotel. We did ask the guest many times to keep it down and go back to the rooms. If you are ever in the Syracuse area again we would like for you to give use another try.
"Very good spacious and modern room"
And the price was very reasonable as well.Genuine Hotels.com guest review
Response by Best Western The Inn at the Fairgrounds Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Glad you enjoyed your stay here with us at the Best Western!
Good location for state fairgrounds several issues with access cards on checking out day Overall good to very good, disappointed in early breakfast hours, i.e. not late enoughGenuine Expedia guest review
Pleasantly surprised! Very spacious and clean rooms; Daniella's restaurant was excellent. Although a little difficult to find at first, we would definately stay at this hotel again.Genuine Expedia guest review
"a little above goog"
Close to major highways and otherthings ball stadium shopping mallsGenuine Expedia guest review
"If you want your valuables stolen - stay there!"
There was no safe in the room, so when we went to dinner I placed my camera case in the nightstand of our room. The camera case contained our camcorder and camera. The next day, we had to get up very early to catch a train to New York City. We were celebrating my daughter passing her five year mark in completing her cancer treatment. In our haste to […] make our train I forgot our camera case in the nightstand. I e-mailed immediately from the train, and phoned as soon as we arrived at Penn Station in New York City, I called the hotel directly, speaking with the manager. I explained exactly where the case was and requested they courier it to our hotel in NYC and I would pay the cost, which they agreed to do. No-one had checked into our rooms (which was confirmed at the time), I believed there would be no problem. Three days passed and no package arrived. We were leaving NYC the next day. I called the hotel again, and spoke to the manager who “claimed” the camera case was not there, and that she had checked the room herself. She also “claimed” that she was in there before housekeeping even got in there. One of those statements is obviously false, as I knew exactly where the case was. Also, she had my phone number and my contact information at the hotel in NYC, and over that three days made no attempt whatsoever to contact me to inform me of the theft of my valuables. DO NOT STAY THERE Read moreGenuine Hotels.com guest review
close to shopping malls with breakfast,nice flat screen tvsGenuine Hotels.com guest review
"A little disappointing"
Our room was nice, comfortable and clean. Beds were comfortable and the room appeared modernly decorated. The complimentary breakfast was not great; microwaved sausage rounds and egg rounds...kinda gross actually. I have stayed at other Best Western's and had a MUCH better breakfast included. The hotel was not centrally located, but we were aware of […] this at the time of booking. Breakfast was really the huge disappointment with this hotel. At check in, staff didn't seem pleasant, and were somewhat abrupt. Overall, it was an o.k. place to stay, but I'm not sure we will be back. Read moreGenuine Expedia guest review
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