All hotels in Syracuse, New York, United States of America
1 room, 2 adults
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670 State Fair Blvd, Syracuse, NY, 13209, United States of America, ‏‎866-925-8648
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4.1 / 5Excellent

Score breakdown (from 196 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.1
  • Comfort
    4.2
  • Condition
    4.1
  • Neighborhood
    3.5
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very nice hotel. would go back again.
Genuine Hotels.com guest review
1 night trip Dec 5, 2013
dak
US
5.0 / 5Outstanding
"Nice hotel close to syracuse. Easy access"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beds werecomfy.nice breakfast. Friendly staff.situated close to highways in and out of syracuse.
Genuine Expedia guest review
Other trip Dec 5, 2013
donna
US
4.0 / 5Excellent
"Good location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice and comfortable . Only problem was music from the Daniella's Steak House playing directly below our room. The restaurant was convenient and had excellent food and service.
Genuine Hotels.com guest review
2 night trip Nov 1, 2013
David W
US
4.0 / 5Excellent
"good room, poor information."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Our stay was fine, but we had been led to believe there was a fold out sofa bed in each room, which there was not. We were provided with hideaway beds which were very uncomfortable and noisy.
Genuine Hotels.com guest review
1 night trip Sep 28, 2013
Anime Mom
US
4.0 / 5Excellent
"Oh, the tangled web..."
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Everything was great until morning when we got up and went down expecting breakfast to be ready at 6am as advertised. No breakfast, apparently nobody manning the front desk when I rang the bell. We waited about ten minutes, and I decided to CALL the front desk from my cell phone. Imagine my surprise when a gangly young man in a sleeveless t-shirt came flying up from the back desk area, all confused because I woke him up. When I informed him it was a quarter after 6 and that he was lucky there weren't 50 people banging on the desk, he had the audacity to lie and say he was back folding laundry. I said nothing, had my coffee and bagel and then checked out. Room was nice, shower hot and everything clean. Only glitch was the dude at the desk sleeping away the end of his shift.
Genuine Hotels.com guest review
1 night trip Sep 21, 2013
Lori
US
4.0 / 5Excellent
"Nice hotel, close to the State Fair Grounds"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Every thing was great. Tho the room had a real loud room air conditioner. Kind of hard to fall asleep.
Genuine Expedia guest review
Other trip Sep 23, 2013
A Traveler
US
5.0 / 5Outstanding
"As Advertised"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
It's not the Four Seasons but it delivered on everything promised. The room was very spacious.
Genuine Hotels.com guest review
2 night trip Sep 12, 2013
Jones
US
5.0 / 5Outstanding
"Our Stay in Syracuse"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
One of the cleanest, most comfortable rooms we've had at that price.
Genuine Expedia guest review
Other trip Sep 10, 2013
Deanna
US
4.0 / 5Excellent
"best western inn on fairgrounds"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The experience was great. you get grat section for breakfest that they provide in the morning. the Staff was very pleasant and helpful. They help out with direction and places we should go eat and stuff like like that. Also you have a free shuttle that is provide to you to fairgrounds. that way you dont have to pay for parking. The rooms are very roomy and the beds were amazing. And the tv was great too flat screen tv like 50". Anotjher than like the other experience of the hotel was good too. i would defiantely recommand someone else to stay there.
Genuine Expedia guest review
Other trip Sep 5, 2013
A Traveler
US
3.0 / 5Good
"Best Western at t he Fairgrounds"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Nice fairly new carpet. Got a fridge. Bed is comfortable.
Genuine Hotels.com guest review
1 night trip Aug 9, 2013
mrturbocpq
US
4.0 / 5Excellent
"The room is nice"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
This hotel is nice. The room is big and clean, But the Wi-Fi service is very slow and the staff is not really friendly. Otherwise is pretty good.
Genuine Hotels.com guest review
1 night trip Aug 6, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Quick and easy reservation!
Genuine Hotels.com guest review
Response by Best Western The Inn At The Fairgrounds
Jane, Thank you for your review of our hotel.
1 night trip Jul 21, 2013
Jane
US
5.0 / 5Outstanding
"Very comfortable room."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
We enjoyed our stay at the Best Western Fairgrounds. The staff were friendly and the restaurant on the premises was very good. I would stay again.
Genuine Hotels.com guest review
Response by Best Western The Inn At The Fairgrounds
Hello: J.Long I wanted to personally thank you for being our guest. In addition, your kind words for our future guests to read are greatly appreciated. I am delighted that you enjoyed your stay and look forward to accommodating any future lodging needs you may have in Syracuse. Again, thank you! Best Wishes Moniqua
1 night trip Jul 14, 2013
J. Long
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
We had a great experience at the hotel. The staff was awesome and the hotel was clean. The only thing is that the beds were very uncomfortable.
Genuine Expedia guest review
Other trip Jun 26, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I would stay there again and I would recommend others to stay there. Room was very clean and Daniella's Restaurant that is attached is outstanding!
Genuine Hotels.com guest review
Response by Best Western The Inn At The Fairgrounds
I wanted to personally thank you for being our guest. In addition, your kind words for our future guests to read are greatly appreciated. I am delighted that you enjoyed your stay and look forward to accommodating any future lodging needs you may have in Syracuse.
2 night trip Jun 19, 2013
A Traveler
US
3.0 / 5Good
"OK horse show hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
Be sure to ask for a room that is not above the hotel restaurant. The rooms are not well insulated from sound.
Genuine Expedia guest review
Other trip Jun 4, 2013
Heather
US
5.0 / 5Outstanding
"great hotel for the money"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean and comfortable room and a great breakfast would stay here again.
Genuine Hotels.com guest review
Response by Best Western The Inn At The Fairgrounds
I am pleased to hear that you enjoyed your stay and were able to take advantage of some of our complimentary amenities during your stay. Thank you again for such kind words Best Wishes Moniqua
1 night trip May 18, 2013
A Traveler
US
3.0 / 5Good
"would have been warm and welcoming except?"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
we started out being happy to arrive at our hotel welcomes with hot coffee and cookies comfortable rooms except ours was a handicapped room and the shower was weird.But on Saturday we arrived after a long graduation to change for dinner no cookies or coffe and told ruedly we have parties in the breakfast room and you have coffe in ur room! Then we finally returned to room exhausted around 7:30pm thinking of relaxing and watching tv when to our surprise another party in breakfast room with a one man band the set up on the otherside of our headboard wall!!!!Even listening to tv was difficult.Tried to write on survey from best western as a like their hotels but ite didn't work???
Genuine Expedia guest review
Response by Best Western The Inn At The Fairgrounds
We appreciate you taking the time to review your recent stay with us. We truly apologize for the unfortunate incidents you encountered. We truly hope you will give the Best Western Inn at the Fairgrounds another opportunity to provide the quality standards we strive for. Best Wishes Moniqua
Other trip May 16, 2013
Joann
US
4.0 / 5Excellent
"Nice hotel not far from Syracuse University."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Experience exceeded our expectations compared to other Best Westerns we have stayed at. Wasn't aware of breakfast being included until we arrived, so it was a nice bonus.
Genuine Expedia guest review
Response by Best Western The Inn At The Fairgrounds
I am pleased to hear that you enjoyed your stay and were able to take advantage of some of our complimentary amenities during your stay. Happy you had the opportunity to enjoy our breakfast. Hope to see you again on your next trip to Syracuse. Best Wishes Moniqua
Other trip May 15, 2013
Robin
US
4.0 / 5Excellent
"Loved our stay."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We enjoyed our stay. Nice clean room. The room was spacious.
Genuine Expedia guest review
Response by Best Western The Inn At The Fairgrounds
Thank you for you kind words. Hope to see you again! Best Wishes Moniqua
Other trip May 14, 2013
Marjorie
US
5.0 / 5Outstanding
"Inn at the Fairgrounds"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was excellent. The only drawback was the heater which needed to go on and off throughout the night to keep the room warm and it woke us up everytime it cycled.
Genuine Hotels.com guest review
Response by Best Western The Inn At The Fairgrounds
Thank you for taking the time to review our hotel. Many changes have been made and one of them was the heating unit. I truly apologize for this keeping you up at night. If you are in the Syracuse area again please give us another try. Best Wishes Moniqua
1 night trip Apr 2, 2013
JohnNL
US
5.0 / 5Outstanding
"Syracuse Inn at the Fairgrounds"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very satisfied.. Comfortabel, convenient, child-friendly, athough a little over priced for the area and time of year.
Genuine Hotels.com guest review
Response by Best Western The Inn At The Fairgrounds
Thank you for taking the time to review our hotel
2 night trip Mar 15, 2013
JohnNL
US
2.0 / 5Fair
"They don't pre-heat"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
I booked a room because I needed to be in Syracuse for business and wanted to drive up the night before. The temperature when I got to the hotel was -3 Fahrenheit outside. I got my room key, and went up to the room, and when I arrived there, I found a room that was absolutely frigid. The room is not centrally heated, there is a heating/air conditioning unit that has to be turned on for heat. I called the front desk and was told all the rooms are like that, so I had to sit in my winter coat for two hours waiting for the room to reach a tolerable temperature to go to sleep.
Genuine Hotels.com guest review
Response by Best Western The Inn At The Fairgrounds
Mike, I am deeply sorry for any inconvenience this has caused you, we have fixed this issue so it does not happen to another guest. Thank you for the feedback Thank you Moniqua
1 night business trip Jan 23, 2013
Mike
US
5.0 / 5Outstanding
"Wonderful Place to Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My husband and I stayed one night. It was geat!!! Bathroom was big and clean. Staff was very friendly. Breakfast was great! I will so stay here again!
Genuine Hotels.com guest review
Response by Best Western The Inn At The Fairgrounds
Sara Thank you for taking the time to share your feedback about your recent stay with us. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. Please come and visit again! Thank you Moniqua
1 night trip Jan 26, 2013
Sara
US
3.0 / 5Good
""Chilly Sleepless Night""
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Room was freezing. Took all night for it to warm up even with the heater on high. Choose the option to have pick of room. Wanted King room, gave me 2 queens. Neighbors next door ending up in huge argument at 2 a.m. lasted well until 4.... Bathroom was so cold we kept door closed all night.
Genuine Expedia guest review
Response by Best Western The Inn At The Fairgrounds
We are sorry to hear that you were not completely satisfied with your stay because of a heating issue in your room. We strive to provide every guest with a clean and comfortable experience at our hotel from check in to check out. Your feedback will be used to improve our product going forward. Thank you Moniqua
Other trip Dec 3, 2012
A Traveler
US
4.0 / 5Excellent
"Just fine for my business trip"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Comfortable hotel and room. Clean, nice bathroom and shower. Heater took while to warm the room (it's November), but no big deal. Free Wifi internet in the room, which was great. Free breakfast was very much appreciated. Thought that room was supposed to have microwave and fridge, but there was only a fridge. little annoying, but not a dealbreaker. Location was ok, didn't seem like much was nearby. Over pleased, I would consider staying here again.
Genuine Hotels.com guest review
Response by Best Western The Inn At The Fairgrounds
Thank you for taking the time to share your feedback about your recent stay with us. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. Please the next time you are in Syracuse give us a call. Thank you Moniqua
1 night business trip Nov 14, 2012
Bill
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great hotel. Clean, big rooms, great breakfast, great service. Airport shuttle is perfect!
Genuine Hotels.com guest review
Response by Best Western The Inn At The Fairgrounds
Thank you for your feedback!
2 night trip Nov 9, 2012
NB
US
5.0 / 5Outstanding
"Nice!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was a great find. Clean, comfortable rooms and appears to have been recently renovated.
Genuine Expedia guest review
Response by Best Western The Inn At The Fairgrounds
Thank you for taking the time to share your experience at our hotel. We are pleased to hear you enjoyed your stay with us! We have recently made a lot of changes to the hotel glad you enjoyed.
Other trip Nov 13, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The hotel staff was welcoming, friendly, and helpful. Our room was clean and well maintained. We stayed at The Inn last year, and returned this year because we liked it the first time. Should the need arise, we will stay at The Inn again. In addition, we had dinner at the Daniella Steakhouse located at the hotel and it was, by far, one of the best meals we have ever had!
Genuine Hotels.com guest review
Response by Best Western The Inn At The Fairgrounds
Thank you for taking the time to share your experience at our hotel. We are pleased to hear you enjoyed your stay with us. I am happy that you had the opportunity to eat at Daniella's Steakhouse. Thank you' Moniqua
2 night trip Oct 27, 2012
Jack & Esther
US
4.0 / 5Excellent
"Pleasantly surprised"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
After reading the reviews I ddn't expect much but was looking to stay close to the Fairgrounds and this is very close. It was very clean, even the restuarant in the hotel was very good. Overall pleased and would stay there again.
Genuine Expedia guest review
Response by Best Western The Inn At The Fairgrounds
Thank you for taking the time to share your experience at our hotel. We are pleased to hear that you enjoyed your stay with us. We strive to provide every guest with a clean and comfortable experience. We hope to see you again! Moniqua
Other trip Oct 27, 2012
A Traveler
US
3.0 / 5Good
"OKAY EXPERIENCE"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
No one was at the reception desk when we arrived. It was around 7:00 pm. The room was extremely cold. The heat was not on. It took forever to warm the room. My overall experience was just okay. The morning breakfast was just okay.
Genuine Expedia guest review
Response by Best Western The Inn At The Fairgrounds
Marie I am sorry to hear that you were not completely satisfied with your stay. Your feedback is very helpful to us. Thank you' Moniqua
Other trip Oct 25, 2012
Marie
US
5.0 / 5Outstanding
"Good night rest"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was clean and neat. Breakfast was great as well.
Genuine Hotels.com guest review
Response by Best Western The Inn At The Fairgrounds
Maine Thank you for the kind words.
Business trip Oct 15, 2012
Maine
US
5.0 / 5Outstanding
"Great place to stay in Syracuse"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff at front desk was welcoming, helpful and professional. Lobby neat and clean. Daniella's, the on site restaruant, was absolutely wonderful. Our room was bright, clean and well appointed. Housekeeping was excellent.
Genuine Expedia guest review
Response by Best Western The Inn At The Fairgrounds
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our front desk staff and restaurant. We hope to see you again soon.
Other trip Oct 9, 2012
Normzn
US
5.0 / 5Outstanding
"SDW stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Enjoyed my stay very much. Everything in the hotel had been remodeled recently and was clean and new..room was very quiet as it was on the top floor at the end...which is what I like. The only issue I had was breakfast on Sunday morning. There was no food in the hot server and when he did bring the eggs out they were still cold..also the bagels were still mostly frozen...other than that it was a great stay.
Genuine Hotels.com guest review
Response by Best Western The Inn At The Fairgrounds
P. Joslyn I am extremely sorry that your breakfast was unpleasant at the hotel and I appreciate you taking the time to share your comments.
Trip with friends Oct 9, 2012
P. Joslyn
US
4.0 / 5Excellent
"Comfortable"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Room was spacious and had a large flat screen TV and a roomy mini refridgerator. The beds and linens were comfortable. I did have an annoying fly in the room which I finally was able to kill the morning of my checkout. Although the room faced the highway there was no highway noise noticed in the room. The bathtub needs to be replaced as there are permanent stains in the surface and the toilet needs to be addressed for being wobbely and running without reason. The breakfast was heavy on carbs and could use more fruit. The staff was very pleasant. The interior seems to have been updated recently. The steakhouse on sight seemed busy with local patrons so it is probably good although I was eating with friends and relatives on this visit. The sign was right along the highway but it took some twiists and turns to actually reach the hotel.
Genuine Expedia guest review
Other trip Sep 24, 2012
Kathy
US
3.0 / 5Good
"Convenient to Fairground events."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
I love the convenience of the location and Daniella's, the attached , though separately owned, restaurant. The plumbing and the passing trains are very noisy. I slept with earplugs. One day, niether my room, nor the rooms of friends in the same hallway were cleaned. What's up with that? I would suggest that management offer the possibility of reusing towels rather than replacing them each day for guests with stays longer than one night.
Genuine Hotels.com guest review
6 night trip Sep 10, 2012
Horse show exhibitor
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Was great while working at the State Fairgrounds during the State Fair opening weekend. Enjoyed the steakhouse downstairs. Housekeeping did a great job 'resetting' my room each day. Was disappointed that there was no pool and the cigarette smoke smell in my non smoking room.
Genuine Hotels.com guest review
3 night business trip Aug 22, 2012
EHM
US
5.0 / 5Outstanding
"Great hotel & great value!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed here one night as we attended the NYS Fair & a concert there at night. Hotel offered free shuttle service to & from Fair, even when our concert didn't get out until midnight! We ate dinner at Daniella's Steakhouse attached to the hotel. Prime Rib was EXCELLENT! Honestly have no complaints about this hotel & would stay again & probably will next year!
Genuine Expedia guest review
Other trip Aug 26, 2012
Lisa
US
2.0 / 5Fair
"Bad experience."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
We had to switch rooms twice because the rooms were not clean (bathrooms, sheets, etc). Eventually the owner or manager or some sort of higher up arrived and helped us get into a room which was clean. The staff was helpful, apologetic, and tried their best, but whoever the maid service was did a terrible job cleaning. They did finally resolve the situation to our satisfaction and got us in a clean, comfortable room. The experience would have been very pleasing if that had been our first room. We hope that this was just a one time experience (as they informed us that it was the maid's first week).
Genuine Expedia guest review
Other trip Aug 19, 2012
A Traveler
US
5.0 / 5Outstanding
"Nice place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Just a good place to stay, quiet, clean and close to the Fair.
Genuine Expedia guest review
Other trip Aug 18, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Clean, commfortable and curtious service. What more could any one ask for?
Genuine Hotels.com guest review
1 night business trip Aug 8, 2012
A Traveler
US
4.0 / 5Excellent
"Very pleased"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We were very happy there and would stay there again.
Genuine Expedia guest review
Other trip Aug 7, 2012
Big Al
US
3.0 / 5Good
"Best location if you're going to the fairground!"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
We have stayed here several times in the past to attend horse shows at the NY State Fairgrounds which are about a minute away. Overall, the hotel has been satisfactory for our needs. The breakfast bar is quick and plentiful, rooms are clean and staff is friendly. The restaurant staff has been accommodating and the meals, tasty. The close proximity to the Carousel Mall is great for shoppers. Naturally, we'll stay here again.
Genuine Hotels.com guest review
1 night business trip Aug 3, 2012
HorseRider
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I stayed at this hotel after visiting Wells college. It w as very convient for my trip back to Boston
Genuine Hotels.com guest review
1 night trip Jul 28, 2012
A Traveler
US
3.0 / 5Good
"Just okay."
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
While the room was clean and comfortable enough and in a good location, the continental breakfast was horrible! No selection, just cold eggs and terrible generic cereals that had the consistancy of wood chips. The staff wasn't very helpful or friendly.
Genuine Expedia guest review
Other trip Aug 1, 2012
MacLean
US
1.0 / 5Poor
"Very bad location and a man at counter vert rude ."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
My biggest mistake to stay at this Best Western. They just grab your money and run, but nothing compliment in return. Very bad, rude people running this hotel that why we stay there 7-nite but parking lot always has a few cars. Breakfast items almost the same and atleast couple weeks old on everything. We had buy Mc. Donald food every morning for my kids. Do not stay at this place. Best Western on State Fair Blvd, Syrecuse, NY
Genuine Hotels.com guest review
6 night trip Jul 23, 2012
dxq1952
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Comfortable, clean and convenient.
Genuine Hotels.com guest review
1 night trip Jul 18, 2012
A Traveler
US
4.0 / 5Excellent
"close to fairgrounds"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I could not get internet service. Plug on desk for equipment did not work. If it needs to have light switch iturned on then there should be a sign on the desk to this effect.
Genuine Hotels.com guest review
3 night trip Jul 12, 2012
Sharon
US
5.0 / 5Outstanding
"Best Western Fairgrounds Review"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Room was excellent, clean looked relatively new and the bed, shower, ammendites were nice. Breakfast the following day food was of good quality as well. I would stay again.
Genuine Hotels.com guest review
1 night trip Jul 9, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Newly renovated, clean. Would recommend."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
This hotel is a good deal. It is not far from downtown Syracuse, the highway and the Destiny mall. It appears to be fairly newly renovated and is lovely and clean. I would recommend it if you want a clean, quiet hotel. Make sure you ask for a room facing away from the road, and not over top of the restaurant (the restaurant was playing music and we could hear it from the first room they gave us - the second room we were given was perfect though). The hotel is not large, only 2 floors. The woman looking after the breakfast room is very friendly. I would stay there again and would recommend it.
Genuine Hotels.com guest review
2 night romance trip May 16, 2015
Tara
CA
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