"No hot water"
No hot water for 3 straight nights. So, 3 nights of cold showers. When we brought that up to management, they said, it's cold outside and there is nothing they could do about it. Really, most days the average temperature was over 70 degrees. Don't waste your money.Genuine Expedia guest review
"Maintenance Issues at Quality Inn."
Several days at this location the hot water was off completely all day. This was an inconvenience because we had to drive miles to go shower some place else. This should never happen when you are paying to lodge. If I am paying for quality, that is what I expect, quality service.Genuine Hotels.com guest review
Just O.KGenuine Hotels.com guest review
"Not a bad Hotel"
Rooms where clean. Very few channels on the local cable, but since I was not there to watch TV, not a major issue. Room had fridge and microwave.Genuine Hotels.com guest review
"Great room for the $$$$"
I stayed at the motel for three days on business. The room was spacious, well appointed and maintained and kept as clean as I could have wanted. The kitchenette (cabinets) was dated but the rest of the room was very nice. My only complaint would be that the breakfast left plenty to be desired. Belgian waffles was about it. And, on the way positive […] side, the room did not smell AT ALL of old tobacco. Over all a great business stay at a very good price. I will stay again if the need arises. Read moreGenuine Hotels.com guest review
I really liked this hotel but there are couple of points worth mentioning. There is no access control to the building. Anybody can just walk to the room as all the room as exterior. As such everything else is very nice. Expedia incorrectly shows this hotel as having a full kitchen but there is a kitchenette only that has a Microwave and a Refrigerator. […] The maintenance people are great. Even if I left some valubles in the room by mistake I saw that they were not touched. Very well maitained hotel overall. Convenient location. Read moreGenuine Expedia guest review
"easy check in- comfy place"
Checked in easily and quickly; comfortable room; enjoyed the kitchenette in roomGenuine Hotels.com guest review
This was one of the best values that I have had in booking through Hotels.com.Genuine Hotels.com guest review
The hotel was very comfortable and clean and the staff were very friendly and helpful. The hotel was very quiet and we were not disturbed in any way. It was a delightful experience.Genuine Expedia guest review
quite a good place t to stay.Genuine Hotels.com guest review
the hotel was very clean and the room was nice although a bit hot for my comfort. Since it was winter when I visited the ac wasn't working. The breakfast was OK. Cereal, oatmeal a few danishes but they did have a waffle maker so if you have kids they will be thrilled. There was some fresh fruit but lots of coffee, milk and juice. My bags were lost on […] my trip and the front desk staff was very helpful in making sure I had them delivered and held onto them until I arrived. The only problem I had was the location. It is behind another hotel and is very difficult to see from the road. Although the pizza delivery guy found it just fine my friends that came to pick me had a hard time. Overall a nice stay and I would stay there again. Read moreGenuine Hotels.com guest review
"Nice room, nice stay, needed a little more attenti"
The facility was in good condition and the price was excellent. We scheduled for 3 people in a suite, but did not have enough pillows or blankets to turn the sleeper sofa into a bed. One tiny shampoo for 3 people. Called for more blankets and shampoo, and they said, "You're welcome to come here and get them."Genuine Hotels.com guest review
"Basic and Practical"
I stayed for 4 nights and for the price I found it to be a great value. The room was clean and well organized. I would recommend for anyone needing a goodnight sleep. If you are looking for extra bells and whistles I would not. The hotel is all about basics and practicallity. The location was covenient for the Plano/ Frisco area.Genuine Expedia guest review
We had a very nice room at a good price, very pleased.Genuine Expedia guest review
Beds were lumpy and uncomftible.Genuine Hotels.com guest review
"Average hotel - it is what it is."
An advertising guy friend of my family used to handle the McDonalds account locally. He told us, "you can always count on McDonalds when you're travelling, to have an 'average' hamburger." He was right. It's never gonna be 'great.' Or even 'good.' But it's predictable. Safe. Boring. Average. The same is true for Quality Inns. My definition of "quality" […] differs a bit from the hotel's - I'm not looking for luxury, but I'd like a room a little less cramped, and a lot less boring. Certainly, I think they could afford to keep up things like a shower curtain rod mounted too low, and sagging from the wall. But aside from a few minor nits like that, the room was in a safe part of town, and was reasonably priced, clean, and offered no surprises. One plus - no extra charge for WiFi. Far too many hotels (both run-of-the-mill and luxury) seem to think that offering free WiFi in the lobby is acceptable, whereas they can gouge you with an extra fee for WiFi in the room. I would rather they take out the phone system in each room and increase their WiFi speed. This hotel offered WiFi in the room at no extra cost. Mind you, it wasn't FAST WiFi, but it was free. Which neatly sums up my entire point of view on the room - nothing to write home about, but it got the job done. Read moreGenuine Hotels.com guest review
Not worth the money.Genuine Hotels.com guest review
"Served our purpose"
This would not have been my choice if I had been familiar with the area. We were close to the people we were visiting, but not a place I would recommend to others. Absolutely no extras. Hardly any basics. It was a place to change clothes and sleep. Didn't want to spend any time there.Genuine Hotels.com guest review
We stay that hotel six day.We enjoy there. Price is nice.Everyday clean room also breakfast we like.We have no problame we enjoy vacation..Genuine Hotels.com guest review
"Great place to stay"
Comfort. Convenience. Caring staff. Clean rooms. "Nuff said.Genuine Expedia guest review
"Everything was great!! Except the WIFI"
We live in DFW and stayed here for a weekend getaway. Everything was in order, the suite was great. Bed was comfy, sofa not really but that was a non issue. My main issue was the slowness of the WIFI connection. We watch alot of movies and shows from Netflix and Hulu online. There were 3 routers we had access to but none of them had enough speed to […] stream the movie. It was very frustrating but luckily the TV worked fine. Read moreGenuine Hotels.com guest review
I have business in Plano regularly and love the convenience and the value of this hotel.Genuine Hotels.com guest review
The hotel is well located and is a clean hotel. The only thing I didnt like is the breakfast. If you go a little late you won't find anything to eat anymore. They don't have a great variety, which is ok, but if during the weekend is a lot of people you won't get anything at all.Genuine Expedia guest review
"Nicer than expected"
This particular QI was on the campus of Baylor Hospital Plano. I chose this because of price and location, and was surprised at how quiet the location was. We took an upgrade to a mini-suite on arrival (for a slight upcharge), and was pleased with the additional room, but surprised to find a full-size refrigerator and microwave, but no utensils, dishes […] or microwave cookware. There was an elevator to reach the third floor (hotel has only 3 floors), but the elevator might have been as old as I am. Still, it worked; just not quickly or quietly. The staff was always helpful and available, and the breakfast was nice (how often do you see corned beef hash on the breakfast bar?). I will stay there again. Read moreGenuine Expedia guest review
great location! close to all of the things we had planned to do. hotel was nice, breakfast was great. had some bugs on the floor under the chair in our room. No other problems. would easily stay here again!Genuine Hotels.com guest review
"good pace for the price"
was a great price and everthing exceded what i hoped to expect. would stay here again.Genuine Hotels.com guest review
Great value, nice people and safe surroundings. The kitchenette did not have any supplies but I was able to get plastic flatware, cups, and extra towels just for the asking. Would stay again.Genuine Hotels.com guest review
"Plano Quality Inn:Great bargain with super service"
I would stay at the Quality Inn again. I stayed 7 nights. My room was clean. The fabric furniture had no spots. The wood furniture had no dings and the sheets had no holes (recently learned not to take the latter for granted!). Free breakfast in the morning with a darling of an elderly man who oversees the breakfast room. Staff was always courteous […] and pleasant to me. Free Wall Street Journal in the lobby. Very convenient location. Can't beat it for the rates. Read moreGenuine Hotels.com guest review
"Good room, no room coffee"
Our major problem with th hotel concerned the room coffee service. Each night we had to go to the office to obtain coffee packets for the morning.Genuine Expedia guest review
Only problem we had was we were on our honey moon and the electricity was out both the night of the 4TH for several hours and the day of the 5TH for several hours. Other wise the stay was great the area was perfect. Easy access to every where we wanted to go. The Neighborhood was really quiet and nice! Rooms were small but clean and really a great deal […] for the price. Read moreGenuine Hotels.com guest review
"Good Bang for Buck"
Functionally, the room was solid. It was clean and provided decent comfort for the low amount of money spent. The customer service was top notch, much better than some places I've stayed that cost 3-4x as much. The bed was okay comfort wise, not the best but not the worst. The bathroom looked like it was recently updated with granite counter tops, but […] the rest of the decor looked like it was straight from the 80's. The hotel was located in a business complex with several other hotels surrounding it, and just a few blocks away was a good food selection. Also very close access to Hwy 75, which was important to us. The biggest complaint, and really the hotel can do nothing about it, not to mention it's our own fault for not looking at the pictures better, is the doors to the room are on the OUTSIDE, making it possible for anyone to venture up and break into your room. We didn't have any problems, but it made my wife uneasy. She swears someone messed with the Do Not Disturb sign, although I think the wind blew it off the handle. The last thing I might mention is because it's a lower budget hotel, some of people staying at the hotel did look of questionable character. One specifically was a guy in the lobby upon our arrival that was arguing that their asking price per night was too much when he was just going to use the room for a few hours. Next time I would look for a hotel with doors on the inside to help ease my wife's concerns. But in a pinch, I would stay here again if push came to shove. It was a good bang for the buck, and in this price range I think you will be hard-pressed to find something better. Read moreGenuine Hotels.com guest review
"Nice rooms for the price-good value"
I think it is a good value if you are not looking for a fancy stay. I rented 2 rooms and they were clean and comfortable except 1 of them had a bad odor. I have stayed twice and plan on staying again.Genuine Expedia guest review
"Quality Inn in Plano"
Convenient, very friendly staff. Cleanliness of room left a lot to be desired, but for the price and needs of our stay it was perfect.Genuine Hotels.com guest review
"Quality Inn & Suites convenient to medical campus"
Modest accomodations served well for medical emergency. Nice, friendly staff we experienced.Genuine Hotels.com guest review
The room was fine. It was clean, neat and quiet. We would stay there again.Genuine Hotels.com guest review
"Quality Inn - Plano"
This was a very nice hotel for the price. I ended up staying almost two weeks and have no complaints. The glass light cover in my uncle's room fell and shattered all over the kitchen floor. They were quick to move him into another room. The area was quiet even with the construction going on right across the street.Genuine Hotels.com guest review
"Very good value for the money"
I had to find a room for my wife and myself when our A/C went out at my house. I got a suite on very short notice for an excellent rate.Genuine Hotels.com guest review
"Quality Inn Suites of Plano Texas"
My wife & I stayed 2 nights & found the room clean, the a/c ice cold (Temp outside was 104) with a nice king size bed. The breakfast was average mainly cereals & breads with 4 bananas. The price was extremely affordable which is what our main requirement was. This is an average hotel in a safe & a very accessable location price really really low. We […] would stay there again. Read moreGenuine Hotels.com guest review
"Pleasantly surprised with the room, clean"
It was an overall great value, clean in good condition , much better than previous stay at different hotel at 1/3 the price. Get to breakfast quickly however, at almost 10:am went in and everything was cleaned up and gone, not sure for how long.Genuine Hotels.com guest review
This is the second time we stayed at this motel. Very convenient to where we wanted to go. The staff was very friendly, but the milk for breakfast was starting to sour, unpleasant.Genuine Hotels.com guest review
"very nice for the price!!!"
Hotel is near great shopping and entertainment!Genuine Expedia guest review
"very nice for the price!!!"
Hotel is near great shopping and entertainment!Genuine Expedia guest review
"great for the money"
Had everything you needed. Quiet location.Genuine Hotels.com guest review
"Hotel in Plano TX"
My stay from the 9th to the 15th was really nice, and the roon was nice. Since I had to reserve another room on my own on the 22nd, I was not happy with the accomodations. I requested a room with a double bed and I got stuck with a king size bed and the room was not as clean as my first room on the 9th. So I have no issues with hotel.com because they […] did a good job on the 9th to the 15th. Read moreGenuine Hotels.com guest review
Will be back!! Very pleased!! The bed was soooo comfy too!!Genuine Expedia guest review
"Parties Are Us"
First, the hotel accepts pets even though the internet says it does not. We were attacked by a dog not on a leash, and the owner did not care just said that the dog would not have bitten us even though it was growling and barking and coming at us. When I told the front desk, all they said was that they do accept pets. Nothing about telling the owner […] to keep that vicious dog on a leash. That's the first time I have ever been scared by a dog, "he was a paying customer" Then they had a party going on in the party room right below us. It was 9:45 and when I called to complain and ask them to turn down the music, they said the room was rented until midnight but they would move us to another room, because "the party room was paying more". I had to get dress, get out of bed, repack everything and moved. After all that I forgot my laptop charger in theFIRST room and they would not pay $5 to send it to me even though I had a terrible stay! They "could not afford to send it to me", even though it was their fault I forgot it! Read moreGenuine Expedia guest review
"Go Somewhere Else"
buggy sheets with holes in them...rude noisy housekeeping wakes you up at 9 on Sunday morning...asked for extra towels and never got them...had to take towels from housekeeping cart and then the next day they took them back...breakfast is a joke...they should tear this place down and build a hotel....Genuine Hotels.com guest review
"A Few Problems"
We wncountered a couple of problems at this hotel. First, only a few of the cable channels came in clearly. The rest were all snowy. When I inquired about this at the front desk, the lady said the TV was coming in fine in the lobby, and they had no maintenance staff at night, so I'd either have to live with it, or move to another room. As it was the […] end of a long day, I was too tired to move all our stuff, so I stayed. Second, the lever for the shower faucet came off in my wife's hand. It had obviously been broken earlier, and not fixed. Finally, there was major construction going on, starting at 6 AM in the office building next door, making sleep difficult. Pick a different place if you're wanting to stay in Plano. Read moreGenuine Hotels.com guest review
"A Great Value! Will stay here next time I'm in DFW"
What a great value! I've spent twice as much and not been as satisfied. The staff was courteous and very professional. I will definitely stay here again.Genuine Hotels.com guest review
Although there was nothing outstanding about the hotel, there was nothing wrong with it. I would have no problems staying there again.Genuine Expedia guest review
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