All hotels in Aurora, Colorado, United States of America
1 room, 2 adults
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14090 E Evans Ave, Aurora, CO, 80014, United States of America, ‏‎800-491-6126
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2.6 / 5Fair

Score breakdown (from 470 reviews)

Average rating for:

  • Cleanliness
    2.7
  • Service
    2.9
  • Comfort
    2.7
  • Condition
    2.4
  • Neighborhood
    3.2
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2.0 / 5Fair
"Clean but very shabby."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
There were only three bath towels in room for four people. There was not a glass for drinking in room. Beds were hard. Several cupboards were broken and no dishes of any kind. Refrigerator worked good. Carpet was torn in several places. Air conditioning was loud. In chest of drawers was clothing from a previous tenant. Hallways were very hot. Location was good. Large screen TV worked well. Staff was very helpful and pleasant.
Genuine Hotels.com guest review
2 night family trip Jun 1, 2015
Barbara
US
1.0 / 5Poor
"Poor"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Would never stay there again
Genuine Hotels.com guest review
3 night romance trip May 22, 2015
Lila
US
2.0 / 5Fair
"poor"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
Room smelled like cigarette smell, no utensil, cups or plates for use yet there was a kitchenette. Room was not welcoming, carpet was old and curtains a dull color. Otherwise ok for the price.
Genuine Hotels.com guest review
3 night family trip May 18, 2015
A Traveler
US
2.0 / 5Fair
"You get what you pay for!!"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
It was OK ...it was roomy enough and bathroom was a decent size & was pretty clean. The bed was horribly hard, pillows were cheap & thin (I always bring my own) We always stay at better hotels (Hampton Inn, Fairfield, Hilton Garden Inn) but I was there for a dr appt And found this place for $55 a nite and crossed my fingers it wouldn't be a dump. We decided not to come bk here after seeing the orkin mouse trap between the fridge and stove :-0 The walls were paper thin, we could hear tv's, showers and people talking in all the rooms around us. Not my type of place so won't be returning. Will just pay the extra bcz you get what you pay for!!
Genuine Hotels.com guest review
1 night business trip May 21, 2015
Shannon
US
1.0 / 5Poor
"Find another hotel"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Bed was terrible. Bright light right outside our window kept it too bright to sleep without a face mask. Halls were nasty.
Genuine Hotels.com guest review
2 night romance trip May 16, 2015
A Traveler
US
1.0 / 5Poor
"one of the worst"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Very dirty and rooms come with less than the standard amentidies.
Genuine Hotels.com guest review
1 night romance trip May 15, 2015
Joshua
US
1.0 / 5Poor
"Tolerable - at best."
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
Stay was for just one day so the rooms are tolerable. Formerly smoking units that are now non-smoking. No wash cloth in bathroom, no shampoo, bar soap was provided. Microwave in room did not function properly and the room was poorly cleaned with sticky floors, visible cigarette burns (in a non-smoking room). Staff seemed uninterested.
Genuine Hotels.com guest review
1 night trip with friends May 12, 2015
Lee
US
2.0 / 5Fair
"dirty"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
All areas of this hotel were extremely dirty.the front desk personnel was extremely slow and did not properly greet guests.
Genuine Hotels.com guest review
1 night romance trip May 8, 2015
jaymee
US
2.0 / 5Fair
"need clean linens"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
no clean towels availability and had to use one washcloth for 3 days among 2 of us...
Genuine Hotels.com guest review
2 night romance trip May 9, 2015
karen
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
It Was am extended stay I wish that was listed I avoid because I dislike smelling other people's food. And people stay up late so more noise Hard to find on Gps at corner where 2_ separate Street names join
Genuine Hotels.com guest review
1 night business trip Apr 7, 2015
Paul
US
5.0 / 5Outstanding
"Love it."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Been there twice had nice comfortable rests there. Will definitely go no.
Genuine Hotels.com guest review
1 night trip Apr 13, 2015
john
US
2.0 / 5Fair
"Crestwood"
  • Cleanliness
    1.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
There were fingernail clippings on the counter when I arrived.
Genuine Expedia guest review
Other trip Mar 26, 2015
Person
US
1.0 / 5Poor
"never again"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
very poor conditions highly over priced!
Genuine Hotels.com guest review
2 night business trip Mar 21, 2015
A Traveler
US
2.0 / 5Fair
"Bad location"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Not very comforting while checking in a police officer was asking for the reservation list since they were on a man hunt. Only 1 staff member had any customer service skills. Bad location was not aware this was an extended stay hotel In a bad area.
Genuine Expedia guest review
Other trip Mar 15, 2015
A Traveler
US
1.0 / 5Poor
"not good..."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Terrible nasty
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
Angela
US
1.0 / 5Poor
"HORRIBLE!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
JUST PAY THE EXTRA MONEY TO STAY SOMEWHERE SAFE AND CLEAN!
Genuine Expedia guest review
Other trip Mar 10, 2015
Macjo
US
1.0 / 5Poor
"terrible terrible terrible terrible terrible"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
It was a dump. And what is worse is that Expedia will not accept a bad review and publish my comments.
Genuine Expedia guest review
Other trip Mar 9, 2015
Mom of teen
US
2.0 / 5Fair
"Cheap hotel"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    1.0
People arguing in the hall at 2am. Poor service.
Genuine Hotels.com guest review
1 night trip with friends Mar 3, 2015
A Traveler
US
1.0 / 5Poor
"Not a good stay"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    3.0
Front desk was not very helpful, very slow checking us in late at night with grumpy kids. We had a cancelled flight and couldn't get out until late the following night, they were not helpful at all for us as far as a late check out or storing luggage goes. Wouldn't stay here again!
Genuine Hotels.com guest review
1 night family trip Feb 25, 2015
Kamila
US
3.0 / 5Good
"Nice hotel horrible staff"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The room was great. The staff was horribly rude but overall the Tom was clean and comfortable
Genuine Expedia guest review
Other trip Mar 7, 2015
A Traveler
US
1.0 / 5Poor
"horrible service and dirty rooms"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    1.0
was given 3 different rooms at check in that were all filthy. Then promised a refund but when i tried to get the refund they refused.
Genuine Hotels.com guest review
1 night trip with friends Feb 28, 2015
Melissa
US
2.0 / 5Fair
"Mediocre to poor quality"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The only positive remark I can make is that the hallways were clean.
Genuine Expedia guest review
Other trip Mar 5, 2015
Chuck
US
2.0 / 5Fair
"LESS than I expected from an extended stay Hotel."
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Dirty room, crumbs on the Heating/ AC unit. Dirt and dust behind the night stand and under the bed. No blanket was provided on the beds. Very noisy. Carpet had some sort of chemical stain that ate up a portion of the carpet.
Genuine Expedia guest review
Other trip Mar 4, 2015
DAVE
US
2.0 / 5Fair
"Disgusting"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
This hotel is in need of a major cleaning. The lobby looked fine, but the rest of the hotel was disgusting. This is an extended stay hotel and people live there. It smells bad, the carpets are stained, and it can be loud. I put a t-shirt over my pillow and slept on top of my bed for fear the sheets hadn't been changed. Pay the extra $10-20 to go to one of the other hotels nearby. Eat at Rosie's.
Genuine Hotels.com guest review
1 night business trip Feb 25, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent customer service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I missed my flight and arrived two days late. Upon request, the assistant manager added two nights to my stay to make up for the days I missed as a result of Mossing my flight, free of charge. It is conveniently located right outside of Denver. It's a simple, extended stay hotel that is just the right value. I recommend it to those who like me use a hotel to rest my head and shower.
Genuine Expedia guest review
Other trip Mar 2, 2015
jcorr019
US
1.0 / 5Poor
"Stay away"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
The bed was still dirty from the previous guest and when we had them come and change it we where told " I didn't think it was that bad " room was very noisy from the fridge
Genuine Expedia guest review
Other trip Mar 2, 2015
Nichelle
US
1.0 / 5Poor
"Stay away for your own comfort..."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
I think that the hotel was just horrible. Please don't atay here
Genuine Hotels.com guest review
1 night business trip Feb 26, 2015
Daniel
US
4.0 / 5Excellent
"amazing stay"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
It was great, staff is very friendly. Had no problem upggrading my rooroom bc I didnt like the one I had
Genuine Hotels.com guest review
1 night trip Feb 16, 2015
jessica
US
1.0 / 5Poor
"crestwood suites. a. nope"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
Worst place ever nothing but bad issues from Gm down to housekeeping they should pay you to stay there! Get a card board box stay in a ally it cleaner dont ask front desk for anything to do with money you will be sorry I was
Genuine Hotels.com guest review
1 night business trip Jan 14, 2015
johnathan
US
1.0 / 5Poor
"Interesting Experience"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    1.0
OMG.... This place is a NO GO... Had to stay here when my other hotel was overbooked. I thought hey what's one night right! Well to start off the hotel staff were interestingly inquisitive about WHY I was booking their hotel. I later find out this hotel is reserved for those "Extended Stays" and not just one nighters. after I was able to get a key they put me on the 1st floor where the short timers stay... And I was like ok. I want to say PARKING is VERY LIMITED...The room was ok normal stuff and it did have s huge fridge and stove top burner if you wanted to cook. The bed was ok but be advised, bring your OWN PILLOW... The ones provided are paper thin or lumpy. I tried to get in the security door to get to my room and one of the LOCALS said that door never works and I needed to lug all my stuff to the door at the far end of the building to get into the bldg... Long day not really in the mood for that so grabbed my essentials and left everything else in my vehicle hoping it would be there in the morning. The floor I stayed on was ok, but when I needed ice ( machine on 2nd and 3rd floor depending on which one was working was an experience in its self) the second floor smelled like weed and the machine was broke and the 3rd floor was worse, it smelled like old sewage... Decide to for go ice. Showering was the best thing b/c the water pressure was great.
Genuine Hotels.com guest review
1 night business trip Jan 29, 2015
Kalina
US
1.0 / 5Poor
"bad odor"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
bad odor, nothing done about it, noisy
Genuine Hotels.com guest review
13 night trip Jan 28, 2015
A Traveler
US
1.0 / 5Poor
"Bugs."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Room had roaches.
Genuine Hotels.com guest review
4 night business trip Jan 24, 2015
A Traveler
US
4.0 / 5Excellent
"Great value for price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
I had no complaints about my stay. Rooms are comfortable and guest services was great.
Genuine Hotels.com guest review
4 night family trip Jan 28, 2015
A Traveler
US
4.0 / 5Excellent
"worth three money"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Was pretty good. Read the other reviews and Sen that they where remodeling so went to take a look. We stayed for two weeks. All types of people as you would expect. I'm going back in two weeks. Only complain is they allow pets which we have a dog, but no-one seems pick up after Thierry animals.
Genuine Hotels.com guest review
1 night business trip Jan 24, 2015
thomas
US
1.0 / 5Poor
"..."
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
The right price thew wrong staff...i would never tell anyone to stay because of the manager Camron is extremely unprofessional
Genuine Hotels.com guest review
4 night trip Jan 8, 2015
Dorinda
US
3.0 / 5Good
"Not what I expected."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I'm not used to staying at an extended stay, booked it by mistake. Depending on your needs and who you speak to at Crestwood, you could be quite pleased with the staff. One blond female working the front desk needs work on her people skills for sure. It was clean, but I miss the daily services of a conventional hotel.
Genuine Expedia guest review
Other trip Jan 24, 2015
A Traveler
US
3.0 / 5Good
"Would stay again"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Not bad for the price.
Genuine Hotels.com guest review
1 night business trip Jan 21, 2015
A Traveler
US
1.0 / 5Poor
"dont stay at this place ever!!!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    1.0
  • Neighborhood
    4.0
This was the worst hotel yet. Filth and grim were everywhere. Dusty kitchen counters, broken shower, no mattress in fold out couch, and the dirt under the couch was probably as old as me...terrible experience...
Genuine Hotels.com guest review
1 night romance trip Jan 17, 2015
Jennifer
US
3.0 / 5Good
"shabby"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
it wasnt what i expected i felt like i over paid for my room and it was like staying at a motel and shouldve had a motel rate
Genuine Hotels.com guest review
1 night trip Jan 17, 2015
Jem
US
2.0 / 5Fair
"Eh ok place to stay for a couple days"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Beds were hard, only get 2 pillows, rooms smell, air unit smells, our bathroom door was broke, water temperature fluctuates to very hot. Ok place to stay for a couple days.
Genuine Expedia guest review
Other trip Jan 19, 2015
Giuliana
US
2.0 / 5Fair
"There for a night"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
A bit scary. Checked all locks. Staff helpful with luggage delivery.
Genuine Expedia guest review
Other trip Jan 18, 2015
A Traveler
US
1.0 / 5Poor
"Horrendous"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Terrible hotel. As I stated before, I will NEVER stay in another Crestwood hotel.
Genuine Hotels.com guest review
1 night family trip Jan 12, 2015
dennis
US
3.0 / 5Good
"nice"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
It was nice
Genuine Hotels.com guest review
2 night trip Jan 8, 2015
A Traveler
US
1.0 / 5Poor
"never again"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
don't stay here, every thing is offal/gross. staff is rude if you can reach them if they are not smoking with the guesses in the parking lot.
Genuine Expedia guest review
Other trip Jan 16, 2015
Melanie
US
1.0 / 5Poor
"Crestwood STINKS!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
This hotel was the worst I have ever stayed in. I am ashamed to have taken my wife there. The rooms were filthy and run down, stove was broken, elevators sounded like they were going to break at any moment and one elevator door would not open. The carpets were stained, burned and filthy. I will NEVER spend another night at a Crestwood. They should be ashamed to have charged me for that place.
Genuine Hotels.com guest review
2 night family trip Jan 11, 2015
dennis
US
1.0 / 5Poor
"not impressed"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
awful smell throughout hotel. lady at the front desk was very rude. I guess you get what you pay for but still lots of room for improvement. not enough parking spots. bring your own blankets all you get is a sheet and a throw about the same as a sheet.
Genuine Hotels.com guest review
3 night business trip Jan 13, 2015
A Traveler
US
2.0 / 5Fair
"cable is the only thing good there"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Hotel was not that clean waited a hour before I even got a room because the was giving out rooms that were already rented out.
Genuine Hotels.com guest review
1 night family trip Jan 1, 2015
Marvin
US
3.0 / 5Good
"It was good overall."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Room was clean, with refrigerator, stove, and microwave. No problems or issues.
Genuine Expedia guest review
Other trip Jan 13, 2015
A Traveler
US
1.0 / 5Poor
"Terrible"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
This was a terrible hotel that treated us like we were trash. We were yelled at for asking for pillows. The bed had lumps from overuse and lack of care. The pillows were worn down to less then two inches thick and there was only one for a person. The room had trash left in it from other tenants. There was a loud party down the hall but the staff had already yelled at us for talking to them about other problems so we couldn't report it. We had to wait a long time to check in because they were arguing with someone who couldn't understand that they had to pay for their room if they continued to stay. People walked out because of the long wait. There were two people behind the counter but only one talking to customers. We were just trash to be thrown away and yelled at.
Genuine Hotels.com guest review
1 night business trip Jan 8, 2015
A Traveler
US
4.0 / 5Excellent
"Pat's Forum"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
Room 316 needs to be revamped. PERIOD
Genuine Hotels.com guest review
1 night romance trip Jan 5, 2015
Patricia
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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