"Stay away for your own comfort..."
I think that the hotel was just horrible. Please don't atay hereGenuine Hotels.com guest review
It was great, staff is very friendly. Had no problem upggrading my rooroom bc I didnt like the one I hadGenuine Hotels.com guest review
"crestwood suites. a. nope"
Worst place ever nothing but bad issues from Gm down to housekeeping they should pay you to stay there! Get a card board box stay in a ally it cleaner dont ask front desk for anything to do with money you will be sorry I wasGenuine Hotels.com guest review
OMG.... This place is a NO GO... Had to stay here when my other hotel was overbooked. I thought hey what's one night right! Well to start off the hotel staff were interestingly inquisitive about WHY I was booking their hotel. I later find out this hotel is reserved for those "Extended Stays" and not just one nighters. after I was able to get a key they […] put me on the 1st floor where the short timers stay... And I was like ok. I want to say PARKING is VERY LIMITED...The room was ok normal stuff and it did have s huge fridge and stove top burner if you wanted to cook. The bed was ok but be advised, bring your OWN PILLOW... The ones provided are paper thin or lumpy. I tried to get in the security door to get to my room and one of the LOCALS said that door never works and I needed to lug all my stuff to the door at the far end of the building to get into the bldg... Long day not really in the mood for that so grabbed my essentials and left everything else in my vehicle hoping it would be there in the morning. The floor I stayed on was ok, but when I needed ice ( machine on 2nd and 3rd floor depending on which one was working was an experience in its self) the second floor smelled like weed and the machine was broke and the 3rd floor was worse, it smelled like old sewage... Decide to for go ice. Showering was the best thing b/c the water pressure was great. Read moreGenuine Hotels.com guest review
bad odor, nothing done about it, noisyGenuine Hotels.com guest review
Room had roaches.Genuine Hotels.com guest review
"Great value for price"
I had no complaints about my stay. Rooms are comfortable and guest services was great.Genuine Hotels.com guest review
"worth three money"
Was pretty good. Read the other reviews and Sen that they where remodeling so went to take a look. We stayed for two weeks. All types of people as you would expect. I'm going back in two weeks. Only complain is they allow pets which we have a dog, but no-one seems pick up after Thierry animals.Genuine Hotels.com guest review
The right price thew wrong staff...i would never tell anyone to stay because of the manager Camron is extremely unprofessionalGenuine Hotels.com guest review
"Would stay again"
Not bad for the price.Genuine Hotels.com guest review
"dont stay at this place ever!!!"
This was the worst hotel yet. Filth and grim were everywhere. Dusty kitchen counters, broken shower, no mattress in fold out couch, and the dirt under the couch was probably as old as me...terrible experience...Genuine Hotels.com guest review
it wasnt what i expected i felt like i over paid for my room and it was like staying at a motel and shouldve had a motel rateGenuine Hotels.com guest review
Terrible hotel. As I stated before, I will NEVER stay in another Crestwood hotel.Genuine Hotels.com guest review
It was niceGenuine Hotels.com guest review
This hotel was the worst I have ever stayed in. I am ashamed to have taken my wife there. The rooms were filthy and run down, stove was broken, elevators sounded like they were going to break at any moment and one elevator door would not open. The carpets were stained, burned and filthy. I will NEVER spend another night at a Crestwood. They should be […] ashamed to have charged me for that place. Read moreGenuine Hotels.com guest review
awful smell throughout hotel. lady at the front desk was very rude. I guess you get what you pay for but still lots of room for improvement. not enough parking spots. bring your own blankets all you get is a sheet and a throw about the same as a sheet.Genuine Hotels.com guest review
"cable is the only thing good there"
Hotel was not that clean waited a hour before I even got a room because the was giving out rooms that were already rented out.Genuine Hotels.com guest review
This was a terrible hotel that treated us like we were trash. We were yelled at for asking for pillows. The bed had lumps from overuse and lack of care. The pillows were worn down to less then two inches thick and there was only one for a person. The room had trash left in it from other tenants. There was a loud party down the hall but the staff had […] already yelled at us for talking to them about other problems so we couldn't report it. We had to wait a long time to check in because they were arguing with someone who couldn't understand that they had to pay for their room if they continued to stay. People walked out because of the long wait. There were two people behind the counter but only one talking to customers. We were just trash to be thrown away and yelled at. Read moreGenuine Hotels.com guest review
Room 316 needs to be revamped. PERIODGenuine Hotels.com guest review
I enjoyed how great Consuela (front desk clerk) was in helping me and my fiance get checked in quickly. She's fast and efficient as well as caring. The only bad thing I can say is that room 316 needs new furniture!!! I was very disappointed with how bad and raggedy the dressers were, the wall lamps were loose and one of the chairs had a burn mark or […] something on it. Also the pillows were flat and I had to ask for pillow cases. The other room I had 209, was cleaner and if I had to rate 316 it would be a 1. Read moreGenuine Hotels.com guest review
Room was small not enough towelsGenuine Hotels.com guest review
The checkin and out was poor. Very slow, rude and used swear words frequently. One light bulb in bathroom. Beds only had sheet and cover that was sheet weight. Desk staff said there was no additional bedding allowed. There were only adults in room but received several calls from desk asking if we had small children? I would not recommend.Genuine Hotels.com guest review
Great hotelGenuine Hotels.com guest review
"Ok for the money"
Overall our stay was fine. We needed a couple of days away from our place we are staying at. When I got back from work on the final night I asked about a late check out and was told it would be no problem, only to find out the next day it was an issue.Genuine Hotels.com guest review
Absolutely LOVE this place and will stay here every time I come to Colorado!! Very clean and I felt very safe. In a good location too right next to Joe's Crab Shack.Genuine Hotels.com guest review
"The worst hotel, and worst hotel staff in history?"
Horrible Customer Care! Stay Away!!! Staff did their absolute best to give the worst customer care I've ever received from a hotel. Don't stay here! You've been warned!!Genuine Hotels.com guest review
"Cough your lungs with this stay"
Since the carpet is filthy within minutes of your stay and you start coughing. This is a place were low income people use to stay for long period of time and they are always hanging outside and smoking weed. You can hear everything that goes on across the rooms and from upstairs. The only conventient things about this motel is the kitchenette, but cook […] in it at only if you plan to use your own dishes unless you don't care if you get serverly sick. The motel prise will lure you to book this motel but for extra bucks I will be else where. Location is in the middle of now where on a very small side street and in a construction zone area. Forget walking anywhere there is nothing Around In walking distance and it's not that safe to walk either even if you can walk long distances. Read moreGenuine Expedia guest review
"FILTHY, NASTY, DISGUSTING! STAY AWAY!!"
Do yourself a favor! Don't even contemplate staying here! The place is absolutely filthy! There are people living in the rooms. It's section 8 housing with a few rentals. There are unwashed, drunk, nasty people hanging out in the parking lot. Filthy kids literally swinging from the trees, right over our brand new car. You couldn't even see through the […] lobby glass doors because they were SO filthy. I won't even go into how bad it smelled. My husband literally had to step over dog dung to enter the door leading into the side of the building (they allowed their long term residents to have pets). WE tried to secure a refund and move on, but the kid behind the counter didn't know his own last name much less how to obtain approval for a refund. Obviously, we left. Fully prepared to take the hit and just chalk it up to our stupidity (for not reading the reviews prior to booking a room). Hotels.com was awesome! I spoke with 3 CSR who all called this so called hotel, on our behalf, attempting to get us a refund. I give them props for top notch customer service and hope they have removed this nasty, disgusting place from their website. Advice: 1. Stay FAR AWAY from this dump! 2. ALWAYS read the reviews. How this place got even 2 stars is way beyond me! Read moreGenuine Hotels.com guest review
"reasonable, clean, amenities"
I will stay here again when I am in the Denver area. Because the hotel is inexpensive, they are required to have some section eight residents but everyone behaves and is respectful and the rooms have large refrigerators and flat screen televisions. There was plenty of hot water whenever I chose to take a bath or a shower and the front desk was very […] gracious and helpful. Read moreGenuine Expedia guest review
"Lot for the money"
Stayed a few days...staff very friendly, common areas could have been clearer.....Genuine Hotels.com guest review
"What a dump!"
The place was not clean. The room had a strong smell of pot. I would not recommend this place to anyone.Genuine Expedia guest review
The room was horrible. The ac unit was very rattly and was not pleasant to sleep.Genuine Expedia guest review
Very noisy. Thin walls. Sounded like people above we're going to fall through the ceiling.Genuine Expedia guest review
I arrived at the hotel at 10:30 at night very tired from my plane ride only to find I had been given a dirty room. There was a pizza box left in there along with a messed up bed. I went to the front desk to explain the situation, and then they gave me a new room. We went to that room only to find a disgusting smell of uncleanliness again. I went back […] to the front desk and demanded a refund. I was told to call the third party to get my refund and to cancel my reservation. The night person was very unprofessional. Read moreGenuine Expedia guest review
"Close to where we needed to be."
We had trouble with the towel exchange as if they didn't know we were going to need them. When you bring your towels down at 7:30 am you expect to get clean ones before 9:30 in the evening! And then you have to go down to get them because there is no one else who can bring them up to you! The out side of the rooms is nor very clean and no one seems […] to care. Our room was clean but lacked enough soap and coffee. We will not stay there again, Read moreGenuine Expedia guest review
there were other guests that could be heard in the hall ways using inappropriate language.Genuine Hotels.com guest review
It was good glad the price way right and close to what i had to take care of thanks again for hotels.comGenuine Hotels.com guest review
the beds were hard, only two small pillows, and no comforter.Genuine Expedia guest review
was ok .......................................................Genuine Expedia guest review
"It was great."
It was great compare to the price. It was clean, nice staff & the good price.Genuine Expedia guest review
"DO NOT STAY HERE!"
This is a disgustingly filthy establishment. It does not appear as though they own a vacuum. It smelled horrible. The bed had a sheet and one paper-thin bed spread which had several stains. We chose to forfeit our money and leave without staying. Hotels.com should be ashamed to be associated with this hotel!Genuine Hotels.com guest review
"It was a BAD hotel"
Everything were bad in this hotel... You name it.....it was bad....Genuine Hotels.com guest review
This was not a "hotel". It was an extended stay apartment type place with a rough crowd staying there. People were gathered in the halls at all hours talking loudly, dogs barking, smelled of burned food, body odor, and smoke. My car had three empty glass liquor bottles underneath it in the morning. I was nervous leaving my room!Genuine Expedia guest review
"Rude Daytime Customer Service, Not open 24/7"
I was a late arrival, I had arrived in at 11:25PM (HOP: 0700-2300) & the doors were locked up! The off-duty hotel staff let me in, they happened to be smoking near the front door (bad practice for non-smokers who have to walk thru clouds of smoke). The on-duty security officer said I needed to enter with my room key, I told him I was a late arrival […] & he eventually given me a hotel key, Wi-Fi passcode & copied my ID card. He turned away another potential hotel guest when they attempted to gain access to the locked lobby, why discriminate against another? I walked upstairs with 2 bags & 2 rolling luggage in tow & I tried my room key, it was inactive, GRRR! I walked back downstairs & told the security guard my key didn't work, he let me in w/ his skeleton key & I had to leave my door unsecured/unlocked anytime I left my room (I had to do laundry on the 2nd floor & I was on the 3rd floor, luckily I wasn't robbed when I went 1 floor down). The hotel room needed basic hotel maintenance (i.e. fix the broken cabinetry doors) & it didn't smell fresh (well, it is a smoker's room). The Wi-Fi passcode the security guard gave me didn't work either. *smh* CONS: 1) Horrible Customer Service, 2) No after-hours support for late arrivals, 3) Checkout is at 11AM, 4) Cleanliness of room was mediocre (my floor was dirty), 4) No "Do Not Disturb" signs...I wouldn't suggest this hotel stay, go stay elsewhere! Read moreGenuine Hotels.com guest review
very dirty and bad serviceGenuine Hotels.com guest review
"Worst motel ever in 30 years of travel"
I had a non-smoking room and the room smelt like an ash tray! The pillows or lack of pillows, sheet, the bed , blanket and even the bath towel smelled of heavy smoke. I had 4 nights booked and only stayed one night. I am requesting a full refund! Never ever stay in this hotel again.Genuine Hotels.com guest review
"OOOOOHHHH, ABSOLUTELY NOT!"
We needed a place close-ish to the airport after an 8-hour drive in from Utah. I usually read reviews, but just picked one on the area. FAIL! This is an extended stay place more appropriate for construction guys traveling together, or folks that can't get on a lease to rent an apartment. The lobby has a metal rollaway curtain and a "security officer" […] that is on duty overnight. All third floor rooms are smoking. They make efforts to deodorize, but non-smokers will be unhappy. Our room door had obviously been kicked in before as the trim on the inside was all messed up and nailed back down all over. It did have a little kitchenette. Our room was in basically okay repair, the bedding was skimpy, but definitely not where you'd stay on a vacation with other options so close by. I usually sleep with ear plugs in, but was concerned for my safety, so not this time! Don't be a schmuck, pay $20 extra and stay anywhere else. Read moreGenuine Hotels.com guest review
"Hit and Miss at Crestwood Suites"
I've had both good and bad luck with this property. I generally like the condition of the rooms, but I have some concerns at the same time.Genuine Expedia guest review
"This was a terrible place to stay"
I didn't realize this was an extended stay place when I booked it for just a one night stay while passing through Denver. The smell and lack of cleanliness of this place reminded me of a cheap motel. We didn't even use the shower because we felt like we needed a shower after leaving the place.Genuine Hotels.com guest review
room was dirty, sheets had hairs all over. the sink, toilet and bath tub were dirty as if no one had cleaned them in a while. we called the front desk guy who looked like he just walked out of the hood, and he brought us some "clean" sheets. very disappointed. ill never stay here again. i should have listened to the other reviews here.Genuine Hotels.com guest review
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