"The wosrt ever"
This is the worst hotel I have ever stayed at and I travel a lot for bussiness. It was dirty in poor condition. Doors falling apart. The bathtub had a hole in it that was poorly patched with webbing. The towels were dirty and stained. Used q-tips and dirty napkins under the bed. There were two towels and I made a reservation for four adults, when I […] called the front desk to ask for additional towels I was told to go to the laundry room and get them myself. Customer service was horrible when checking in the rep took a personal call while I was in front of her. Overall the hotel was dirty and in poor condition. I will not be staying here again and do not recommend. Stay away. Read moreGenuine Hotels.com guest review
"great room, poor service"
The room was the perfect size for us. It was fairly clean too. Employees were rude and inhospitable. Still worth it for the good room at reasonable price.Genuine Hotels.com guest review
You should take this hotel off your list altogether, The bed was sagging and so uncomfrtable we could not sleep. There were two bath towels, no hand towels, no wash rags. The facility needs a complete renovation. Would never stay in any of their facilities.Genuine Hotels.com guest review
"Unsafe and pure filth."
Worst hotel staying experience of my life. Dirty and didn't match the pictures offered online. Gym only had two treadmills while showing weights and other equipment in the pictures provided. Looked like it hadn't been cleaned in months. Bad odors throughout a well.Genuine Expedia guest review
"Disgusting ashtray - TERRIBLE experience."
We realized our mistake too late-- our reservation was non-refundable and it was too late to find a new hotel. Otherwise, we would have left the second we walked in the door. The biggest problem was that our room was a smoking room-- even though we requested nonsmoking. The smell was AWFUL. We slept with t-shirts over our faces and even considered just […] sleeping in our car. It made all of our clothes and luggage smell for the rest of our roadtrip. Beyond that, the entire facility was falling apart and absolutely filthy. It was obvious no one had even attempted to maintain or clean the place-- sticky substances everywhere, a half-destroyed couch sitting upended in the hallway, mystery stains, cigarette burns, doors missing from cabinets. There were no toiletries whatsoever-- not even soap for the bathroom. We washed our hands with the shampoo we had brought from home. We're pretty sure this place is scamming people who need emergency housing or are in otherwise tight situations. Read moreGenuine Expedia guest review
One word- terrible. Staff was not nice. Room was disgusting and not comfy. The people there we're dr the stay WAY uncomfortable. We did not feel very safe.Genuine Expedia guest review
"Found a deal on Expedia. You get what you pay for."
Totally nasty from parking lot to lobby to hallways to every part of the room. Dead bugs in the floor I could list several more awful things but you get the picture. I will never use a cheap deal on Expedia again.Genuine Expedia guest review
"Trashy, terrible service"
Terrible! Do not stay here! It was very dirty in the room with trash everywhere and the front desk called at 11pm wanting me to change rooms after I was already asleep and had made the reservation on hotels.com. Honestly, I felt like it was an extended stay hotel for homeless instead of a suite or a hotel.Genuine Hotels.com guest review
"A dissapointing experience"
While the room was reasonably clean, it really needs to be renovated. The toilet paper holder was missing. The toilet was loose (sealed with caulk). There was black tape around the shower head to prevent it from leaking, and the sink plug was missing. The hallways were in need of vacuming and the walls were in need of painting.Genuine Expedia guest review
We could not believe how uncared for this hotel was. The corridors were very dirty and the room was similar with the only clean thing seamed to be the sheets. We needed a one night stay but will never stay there again.Genuine Expedia guest review
"The place was nice but not taken care of"
The place needs to be cleaned up and it would be a nice place to stay.Genuine Expedia guest review
"a bit far from our destanation"
the room was clean , but the overall condition of the hotel was pretty dirty.....Genuine Hotels.com guest review
"Not a place to stay for an extended period"
Floors in the hotel have not been vacuumed in years! Very smoky, loud and generally dirty. Should be 25$ a night for what u get. Sorry but not clean at all!Genuine Expedia guest review
"Good location, no house keeping."
That may be expected in an extended stay. Big room with a fridge and stove. Reminded me if my first apartment. Sketchy clientele, except for me of course.Genuine Expedia guest review
"If your in a jam"
I have not a lot good to say other than i would not stay there again. Seedy side and I believe it rents to section 8 people.Genuine Hotels.com guest review
Well worth the price. Plenty of room. Would stay there again.Genuine Hotels.com guest review
"Not for non-smokers"
The lobby and halls were very warm (no AC I'm guessing) and smelled of cigarettes. Our appeared clean but had a bad smell. The window frame was broken and could not be opened. The bed cover had many holes that appeared to be from cigarettes. No business center/ computers for printing boarding passes. On the bright side it did have wifi, the AC in the […] room worked well bathroom had no problems. Read moreGenuine Expedia guest review
I thought the staff were quite accommodating. The room was more spacious than what we expected.Genuine Hotels.com guest review
I would not recommend this hotel to a family on vacation. I booked this room for our family vacation, 4 people, 3 nights. On the second day of our stay we ran out of toilet paper so I sent my son to the front desk to ask for more and he was told we had to pay for extra rolls. We ended up having to go to the local grocery store to purchase a package […] of toilet paper so that we would have some for the next two days of our stay. I don't understand how they thought a family of 4, staying for 3 nights, would only need a roll and a half of toilet paper! Read moreGenuine Hotels.com guest review
The hotel was under construction, although we were not told. The staff gave no fretting upon arrival. We were given a smoking room when specifically requested a nonsmoking. Staff said they don't have to honor the request if they don't want to. TVs and couches lined the hallways. The room was absolutely unacceptable. The kitchenette was dirty and drawers […] were missing parts. We ended up leaving and staying at a la Quinta instead. Would definitely NOT recommend. Read moreGenuine Expedia guest review
"Not the best!"
They where in the middle of construction furniture in the hall way and they accept pets. There was a barking dog in the room next to me who got me up with the break of dawn on both days in the hotel.Genuine Expedia guest review
ALERT! We booked this hotel via hotels.com, but when we arrived, the guy at front desk said he doesn't have a room for us, although he saw our reservation. He refused to provide any kind of room, didn't give back our payment, and asked us to leave. We had to quickly find another hotel, and never got our money back. Worst experience in USA we ever had. […] STAY AWAY FROM THIS HOTEL! Read moreGenuine Hotels.com guest review
The room we were given was next to the front entrance. The room had such a strong smoke smell (from people smoking outside the entrance), that I was congested all night. My husband was given a difficult time trying to check in because I was at a meeting. The manager finally came and told the employee that he could have a key but I'd need to sign in […] when I arrived. (He had my ID with him.) So when I arrived and went to the desk to sign in, I was told it wasn't necessary. The curtains were not darkening at all. Again, since the room was right next to the entrance, it looked as though it was the middle of the day in our room (brightness) even at 2AM with the curtains closed. I did appreciate the full size refrigerator, microwave, and stove. We were only there one night so didn't take advantage of the appliances, but it was a nice feature. Read moreGenuine Expedia guest review
It was awful. Unclean, hole in the bathroom door, under renovation so there was furniture , it smelled awful, they vacuumed at 10:30 at night... never staying there again!!Genuine Expedia guest review
Hotel had a very foul Oder, staff was unaccommodating, all entrances and exits had lawn chairs and probable transients possible engaged in improper activities while intimidating my young son and me. Then the room had not been properly cleaned as the bathroom was covered in black dust and dirt grit on floor. They had no blanket for us and only 2 very […] thin pillows. Last was the hallway to and from room to elevator. It was completely littered with old furniture, mattresses and bedding. It was possibly my worst experience at a hotel Read moreGenuine Expedia guest review
our room was very clean and comfortable. hotel staff was very friendly and helpful. our stay for 3 night was very pleasant.Genuine Hotels.com guest review
"Good Hotel for the value!"
Hotel rates were inexpensive so of course can't be 5 stars ... Room was good equipped ....Hotel stuff need to have some serious customer service classes.Genuine Hotels.com guest review
Hotel had bad odors that changes from hallway to elevator to room. Stayed a week and never had my room cleaned not even clean towels, no one was ever at the front deskGenuine Expedia guest review
Was keep being locked out of the hotel and my room had to have my key card done over 6 times no cook wear to use and no remote for the TV and the phone in the room didn't work had to call the hotel from my phone and tell them what I neededGenuine Expedia guest review
Rooms were dirty.Shower had scum on the walls.Remote for TV didn't work.Left after 2 hrs., because we did not wanna shower or use restroom.Would like a refund.Eorst hotel I have been in.Genuine Hotels.com guest review
The hotel is quite rundown. We had two rooms, one of which we had to ask to have changed due to the third floor being a smoking floor--the smell was unbelievable. The people at the desk were able to change that room for us, and were nice about it. First floor room was ok, 2nd floor room was well used. 20 min. from the airport.Genuine Hotels.com guest review
Great location, nice staff. They need to clean the place up. Carpets ripped, paint dirty, room swipe didn't work on outside doors. Had swipe checked 3 times. Stayed there last year and looks like nothing has improved and no maintenance has been done.Genuine Hotels.com guest review
The front desk clerk was very nice and it was all ok until I got to my room that smelled like cigarettes so bad, I asked for a non smoking room. Then I notice half of the bed is lopsided or broken. I'm sad I used my free hotel night here.....Genuine Hotels.com guest review
Tried to put us in a smoking room when we first got there, even though we don't smoke. Tried to see if we could handle it , but as soon as we entered it smelled bad and had to ask for another room. They stated that they didn't have anything with two beds, so we had to agree to one bed. Second room was clean, but bed was very uncomfortable and pillows […] were very flat and uncomfortable. We asked for extra pillows, but they said they were out. Next day we asked for a couple of extra towels, they said they didn't know. They had to check. Then said they only had one. Asked if they had any extra pillows second night and we're again told they didn't. Had to ask for a roll of toilet paper a couple of times while we were there. (We stayed five nights and no maid service) they kind of acted like it was a problem, but did give us some. We also had to take out our own garbage while we were there and had to ask for extra garbage bags at the front desk. This was the only thing that they didn't act like they had a problem with. Did like that it had a kitchenette though. Overall, it wasn't completely horrible, but I probably wouldn't book there again. Read moreGenuine Hotels.com guest review
"Way out of the way"
The hallways smelled like mildew. The kitchen was clean but inadequately stocked. Because of the location we had to drive a long way to get to where we needed to be. I guess you get what you pay for.Genuine Hotels.com guest review
"Close to our destination"
Our first.....and last time at a cheaper-end extended stay hotel. The girls at the desk were pleasant and the grounds were well-kept. Beds were pretty comfortable but room just had a "not-deep-clean" feel to it. They are in the middle of some upgrades, tho, so maybe that will help.Genuine Hotels.com guest review
Linens, towels, carpets, seat covers were all stained, walls and bathtub chipped, pillows flat as pancakes, there were burn holes in the comforter, and had to kick the door to get it to open. Girl at the front desk seemed like she didn't want to be there. They were doing renovations so we hope they will up their standards. In our opinion not worth the […] money we saved by booking there. Read moreGenuine Expedia guest review
"Pay for what you get"
They did let me check in early but wished I would have waited. The room I got was horrible. The were remodeling the hotel at the same time it was occupied. Painting was going on on the same floor I was staying. My experience with this place was not good and I wouldn't not recommend it to my worst enemyGenuine Hotels.com guest review
Bad experience ever. Front desk agent, she was very rude and not trying to help us at all. when i got in my room, the gave me a smoking room which i requested non smoking room and dirty towel in on my bed. never had experience before.... its a lot to improveGenuine Expedia guest review
"Worst hotel ever!!!"
Your comercial shows a really dirty Hotel that is down right dangerious. Taky /unclean/ damaged/ bad neighbor hood/ people were living there!!! This place was much worse than your commercial. The first room smelled of strong URIN!! this the second time we had a terrible experiance I will not be using HOTELS. COM AGAIN!!!! CANCEL ME !!!!Genuine Hotels.com guest review
"Not Easy Access to Airport"
The presentation says it was "easy access" to the airport, and while I don't remember how many miles away the web page says it was, I know it was close enough that I expected reasonable taxi fare. It was 20 miles away. The taxi bill was greater than then hotel bill. Their concept of "easy access" is far different from mine. When I searched my favorite […] restaurant on the web page offered by the hotel, it said it was 3.18 miles from the airport. Mapquest said more like 22 miles. The information I got from the web was entirely unreliable. In the case of the taxi, it cost me far more than I could handle, and I'm quite angry about it. Read moreGenuine Expedia guest review
"Bad place to stay."
Bad,did not get the room I requested. Non smoking requested got smoking.Genuine Expedia guest review
When checking in, I was told that rooms were cleaned once a week. My room was cleaned two days after I checked in and wasn't cleaned again for the remaining three weeks that I stayed there, even after complaining to the front desk 4 times.Genuine Expedia guest review
I was very disappointed I booked 3 rooms paid $1100 .00 get there and they don't have reservations lady at front desk said she didn't see any but one room basically told me it wasn't her problem...finally called hotels.com and got it fixed...requested non smoking rooms and reeked with cigarette smell.dirty,dog hair everywhere,requested room to be cleaned […] said since we were staying only 5 days they weren't required to clean it asked for towels took them two days to finally get some housekeepers were mumbling about us when we passed don't recommend at all very disappointed Read moreGenuine Hotels.com guest review
"Great exterior was great but the rooms needed help"
the facility had good access to he entire city ccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccGenuine Expedia guest review
How about a leaking toilet and a pile of rags to soak it up? That's the kind of service you can expect. Another room? Sorry, all booked!Genuine Hotels.com guest review
Not the best place but they had the best price for the buck. Free Wi-Fi, lots of channels but no dish soap was available to clean dishes. Iron but no ironing boards.Genuine Hotels.com guest review
"Great for the price!"
This is not the first or last time we stay at this hotel. For what you pay you get a lot. I will definitely stay there again.Genuine Expedia guest review
They have got good customer service and nice room.Genuine Expedia guest review
The entire hotel smelled of rotten food and cigarettes, the beds were rock hard and apparently someone stole all the extra pillows so we couldn't even get some extras to help out at night. Also if you accidentally lock yourself out of your room they charge ten dollars per key card even if you didn't lose the card. So, say you walk out and oh man you […] forgot the card in your room. You go down get another from the front desk and they inform you that you will be charged ten bucks. Even though you still have all the cards that they issued you during your stay. Read moreGenuine Expedia guest review
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