"in the heart of middletown"
very nice. the room was comfortable and clean. the bed was fantastic. the staff went out of their way to make my stay as painless as possible.Genuine Hotels.com guest review
"Things we consider bad..."
There was no shower curtain. Didn't discover until the AM when we were ready to shower. Had to wait for one to be delivered. Bananas at breakfast went from being green the first day straight to black inside the next. If they are no good, don't even put them out. The only milk was 1%... Too watery for coffee and cold cereal.Genuine Expedia guest review
"Would definitely stay again"
Stayed at more expensive Hotel second nite,We wished we had stayed At the Holiday instead.Have already recommended to others.Genuine Expedia guest review
"Very nice stay"
Only stayed one night. But very nice and clean will go back.Genuine Expedia guest review
Very good free breakfast and close to Newport Naval Base.Genuine Hotels.com guest review
"Holiday Inn Express: dependable cleanliness"
Clean room; clean bathroom; Bath & Body Works shampoo, conditioner and lotion; quiet room; nice location ... Basically the same experience here that I've had at other Holiday Inn Express hotels. Very basic breakfast but free -- you can at least have coffee, juice, cereal, toast and/or a bagel and there were a couple of hot food options. Wanted to use […] the pool and exercise facilities but didn't. Easy to check in and park. Read moreGenuine Expedia guest review
"Good stay at a good hotel"
The hotel was in good shape and the breakfast was very good. The service was prompt and professional. There were a lot of kids with families staying and they were a bit noisy and allowed to run in the hallways. I think that's more of a parenting issue than the hotel. We will certainly stay here again and appreciate the friendly staff.Genuine Hotels.com guest review
"great location for visit to relatives"
great service as expected from staff, lovely breakfast, room was comfortable and bed slept very well, wifi worked as it should, thus a wonderful stayGenuine Expedia guest review
I expected more from the name. But a lot of thing in my room was broken. Doors lock, temp control not working. Bathroom fans noisy. I will not stay here next time.Genuine Hotels.com guest review
"The linen were no changed, dirty spot underneath"
swimming pool broken! why did not tell this information online, before to book ? hair dryer did not work, just seconds. on and off, it was a junk. head showers liking, broken gaskets, poor maintenance. so poor housekeeping and poor maintenance together. required to log in again and again, no good wireless. no one smiles there.Genuine Expedia guest review
"Close to Newport"
This hotel was only a few minutes outside of Newport and was clean and at the right price. Breakfast was average but we were not expecting much to begin with. Nice alternative to pricier hotels closer to the village center.Genuine Expedia guest review
"a theif works for holiday inn"
My husband and I stayed overnight for our anniversey. When we checked out he forgot a $200 pair of shoes and when we returned home to ct. We realized that we didn't pack the shoes. I called the hotel and they said there wasn't any shoes reported to the lost and found. I am very disappointed in holiday inn for having theives as employees.Genuine Hotels.com guest review
Overall it was nice. Breakfast was not that good but do you expect for free.Genuine Expedia guest review
"Perfect for my needs"
Just off the Navy base. Convenient location. Comfortable room. Not far from the Newport tourist sites. Can't ask for much more at a good price.Genuine Hotels.com guest review
The hotel was much nicer than I expected from an Holiday Inn Express. The room was immaculate, large, and well decorated; the facilities and continental breakfast were great. It was a 10-15 minute drive from downtown Newport and surrounded by chain stores. There were many cabs that ran between downtown and the hotel, however.Genuine Hotels.com guest review
After searching for a place to stay close enough to NewPort , we came upon availability and a decent price at the Holiday Inn Express/middletown . The girl at the front desk was extremely friendly and went out of her way to give me some info I was seeking. The room was large and very clean. Breakfast in the morning had more than enough choices and was […] being refilled as needed. Daughter left premises for a run, husband used equiptment within the facility. Both were happy. We need to return to the area in October and we are planning on returning to this Hotel. Why not? couldn't ask for anything to have been any different. Great place, Convenient location. Comfy. Read moreGenuine Expedia guest review
"Affordable, clean and convenient"
We stayed here for 2 nights with our adult children to visit Newport. We were pleasantly surprised. The hotel is well-taken care of. The room was clean, the beds, thought not plush mattresses, were still comfortable and they have 2 queen beds instead of the cramped doubled beds. The room was large, with plenty of space for the 4 of us. A pool and gym […] facility are available although we didn't use them. There is a complimentary breakfast, cereals, breads, coffee, etc. Again, we didn't use it. The hotel is very close to Newport, shopping, grocery stores, restaurants. We would definitely stay again. Read moreGenuine Expedia guest review
Had booked a room with a foldaway bed (was noted on our expedia receipt) as we needed something big enough to sleep 2 adults and our three children. When arriving they told us they had no foldaways and further more deprioritized requests made through third party bookings. We ended up having to buy a camp bed from the local walmart ! Wifi didn't work, […] TV not set up properly, A/C cut off leaving us uncomfortable overnight. Not terrible but disappointing overall..... Read moreGenuine Expedia guest review
"What I expect from a Holiday Inn Express"
Not a lot of bells and whistles since you aren't paying for them. Its clean, quiet and a good price. Really thats all I want when I am on business travel. Breakfast is nice, not great but good coffee and something to eat in the morning is appreciated.Genuine Hotels.com guest review
"Another great stay"
My wife and I have been to this hotel before, and we had another great stay. The room was clean, and the hotel is very well maintained. The continental breakfast was also very convenient for a quick bite before enjoying the day in Newport. And the fridge is a great convenience for storing leftovers from all the great restaurants. The only issue I had […] was with the AC/heating system - it was constantly running, and would repeatedly switch between heat and the AC to maintain the temperature set on the thermostat. Read moreGenuine Hotels.com guest review
promised a king bed but when I arrived, all the rooms with king beds were "sold out". nice bait and switch move ! Bathroom faucet was broken. Air conditioning was old and weak. C'mon...put some money into the rooms !Genuine Hotels.com guest review
"Great service, rooms, and value"
Very nice place to stay. Clean rooms, good price. Free breakfast is pretty good. Staff (Lori) was very helpful and friendly. Good value.Genuine Hotels.com guest review
It was relaxing. Stayed two nights and the people there were great. The Jacuzzi didn't have jets so it was kind of lame. Breakfast was not good. Will definitely book again!Genuine Expedia guest review
"It is what you expect of this kind of hotel."
We arrived Fri night, there was 1 person at the reception, there was quite a line but we were on second place - check-in process was swift enough. We got a first floor room, it was clean, there were signs of wear here and there, but you do expect that from this kind of hotel. The bathroom was clean too, but they should do something to get rid of that […] rust spot in the tub - I did not put my kid in there because of the rust. Saturday morning I noticed that I hear too many toilets flushing or tubs draining. After hearing a couple of "toilet flushing" sounds, it became annoying that about a dozen more followed. I was brushing my teeth and maybe 2 people coincidentally flushed at the same time I had the strong urge to take cover. Can those plumbing noises be fixed? Breakfast was uneventful, I would have loved more fresh fruit choices for my son, but again, you can't expect that kind of thing from this kind of hotel. The cinnamon buns are good. From RI we went to Boston and stayed at the Seaport Hotel, a 4.5 star hotel. I feel bad that I had to pay more for this hotel room than what my sister in law had to pay for our room at Seaport Hotel. Overall experience is pretty consistent with what you expect from a 2.5 to 3 star hotel. Read moreGenuine Hotels.com guest review
"Clean, and Friendly, helpful staff"
Good value. Clean. Very helpful staff. The breakfast room can get crowded and when there is only one staff member, he/she will find it hard to keep up with refills and keeping the area clean. Pool was nice. Internet access was nice.Genuine Hotels.com guest review
"Typical very good Holiday Inn Express"
what's not to like: clean, comfortable room, good bed, shower and breakfast. And Newport is very nice in the summer.Genuine Hotels.com guest review
"Convenient location to sites, "meh" hotel"
I expected this HI Express to be cleaner and more carefully maintained, as my HI Express experiences in the past have impressed me. Though the young staff was helpful and understanding responding to my complaints (very loud upstairs neighbors, a non- draining tub-- which meant I showered standing in 6 inches of water), it did not make my stay more satisfactory. […] If you're not looking for peace and quiet or a super clean hotel but want to explore Newport, stay here. Read moreGenuine Hotels.com guest review
"no down town but close"
Very nice hotel, clean, quite affordable but still close to downtown Newport. A 15 minute dive and your on Thames St. If you want to be close to the action but not in it.....great place.Genuine Hotels.com guest review
My experience overall was good. The front desk employees were wonderful.Genuine Expedia guest review
"close to newport,"
great hotel, good location ( expect to drive a little)Genuine Hotels.com guest review
Front desk staff was nice. Room was never cleaned in between days, even after requested. Bad beds. Free parking a plus. Nothing nearby except Chilis. Short drive to downtown newport.Genuine Hotels.com guest review
Very nice place to stay, clean close to several restaurants and the Naval base. Staff was very nice. Breakfast was good.Genuine Hotels.com guest review
"Affordable stay near Newport"
This hotel was clean, comfortable, and had up-to-date amenities. The staff were pleasing and easy to work with. We did not get a chance to try the breakfast buffet because we had other plans, but it looked good as we passed by. I would definitely stay here again if I was visiting Newport on a budget.Genuine Expedia guest review
"gain experience of the hotel."
It was okay. Not spectacular and we probably won't book with Holiday Inn Express again but it was okay for a one night stay.Genuine Hotels.com guest review
Hotel was clean very happy with our room, king bed with couch, sitting area. Great breakfast. Great location. Will stay at holiday inn express again.Genuine Hotels.com guest review
"Visiting Newport Naval Station"
This is a great location for visiting the Newport Naval Station. Really close to the back gate and not far from the front one either.Genuine Hotels.com guest review
"good central location for things to do & see"
very pleasurable, good convient location....not too many resturants....could not find a steak house....settled for different menu...no problemGenuine Hotels.com guest review
great!Genuine Hotels.com guest review
i rented two rooms my son was graduating from the officer candidate school in Newport Rhode Island. Room #328 I rented and my wife and my son's girlfriend shared the room. The toliet became stopped up in that room and we had to wait almost 24 hrs to get it fixed.the occupants had to share the bathroom that my other son and I were using in room#330.I […] didnt expect it to take that long to fix Read moreGenuine Hotels.com guest review
clean room,nice hot tub ,nice pool and good food helpful front desk personGenuine Hotels.com guest review
"Just ok.. Sufficient for a one night stay"
So overall ok but lacking in some key areas. Breakfast was included but it was a lousy selection. The room was clean but dated and could easily hear noise from surrounding rooms. Price wasn't bad for one night stay but I wouldn't stay there for the quality.Genuine Hotels.com guest review
The internet service was non-existent or not up to par. The vending machine had expired gum from 1 year ago! The ceiling had a water stain on it. The water pipes were obnoxiously loud from when next door rooms would use their shower or hot tub. The hot tub was good. No issues with it. Was simple to use and had an emergency switch in the closet in case […] it wouldn't shut off. The bed was comfortable and clean. The shower seemed a little dirty. Other than that, everything in the room was clean. The staff was friendly and knowledgeable. I would probably stay here again. The part I disliked the most was just the level of internet service I got while staying here. But that's not really a big deal. Read moreGenuine Hotels.com guest review
"Comfortable, close to Newport"
The hotel was very nice. My husband and I chose this hotel as a weekend getaway for our anniversary, and were very happy with it. We booked a king jacuzzi room. The bed was comfortable and the room was clean. Our room was next to the pool, which may have been noisy, but the pool area was not busy that weekend. Pool are was very clean. Breakfast was […] okay. Nothing special, but definitely enough to get you going for the day. The front desk staff were all extremely friendly. There is food within walking distance, a grocery store and pharmacies within a 5 minute drive, and it is only a 15 minute drive to downtown Newport. I would stay here again. Read moreGenuine Hotels.com guest review
"great 2 night stay"
Location was perfect for us. Only 5-10 minute drive to downtown Newport and attractions. Chili's restaurant right outside the door. Pool was small and so was workout room, but at least they were there. Whirlpool was nice and hot with powerful jets. Room was clean and equipped with big LCD TV, good size fridge and microwave. I've always liked the breakfast […] they serve at this chain. It's definitely a savings and great start to your day. Coffee, hot chocolate and tea was available 24 hours. Free wifi in the room. Only complaint was with the pillows. We had 8 pillows in our room and everyone of them was firm. Probably could have asked for soft pillows but didn't bother. Overall, this was a great location and value. Read moreGenuine Hotels.com guest review
I was just okGenuine Hotels.com guest review
The room had a dvd player already hooked up to large LCD TV - nice! Hot & cold breakfast was better than average.Genuine Hotels.com guest review
Very cleanGenuine Hotels.com guest review
"Great place to stay"
I will say this is a great place for travelling in Newport with great price. And I have to highlight their unexpected quality of breakfast.Genuine Expedia guest review
"Nice stay despite smoke alarm"
Beside the smoke alarm going off while I was in the shower (somebody burned the toast in the breakfast area), the stay was very comfortable. Convenient location close to Newport, although immediate area is not very scenic - chock full of fast food restaurants and care dealerships. Hotel was very reasonably priced and service was great; warmly welco […] med. Read moreGenuine Hotels.com guest review
when i was looking for a hotel i was looking for something specific which was a heated pool.. the pool was freezing & i went with 3 children who were dying to use the pool & the water was just too cold so very disastisfiedGenuine Expedia guest review
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